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Infuse stuck in boot logo loop

My infuse is rooted with zues. A few weeks ago, it was stuck on the samsung boot logo and it keeps looping. I wiped data and cache and installed zues again and it was fixed. Last night, this happened... so my phone turns on for 2 minutes max, then turns off and starts the loop. I can only keep on for 2 minutes before it starts looping again. by saying keeping it on for 2 minutes, i mean everything works! talk, text, games, ect...
so i turned it off, went to clockwork or root menu, whatever you guys call it, and i wiped data and cache. Whats weird is that even on boot menu or clockwork, it still wont stay on, it keeps turning off and turns on and loops!
i installed zues again, still turns off and loops
next step? is my phone dead?

Did you have any undervolt settings applied?

The phone is not underclocked, it is not overclocked. It was rooted, I unrooted it. its currently unrooted absolutely factory stock and still doing that. What can I do to fix this?
warranty is over as of 3 months ago

Forgot to mention the most important thing!!!
When I am on the phone with someone, it works perfectly forever, as soon as i hang up, it ends the call. this key thing might help someone find the solution!!

himalaya333 said:
My infuse is rooted with zues. A few weeks ago, it was stuck on the samsung boot logo and it keeps looping. I wiped data and cache and installed zues again and it was fixed. Last night, this happened... so my phone turns on for 2 minutes max, then turns off and starts the loop. I can only keep on for 2 minutes before it starts looping again. by saying keeping it on for 2 minutes, i mean everything works! talk, text, games, ect...
so i turned it off, went to clockwork or root menu, whatever you guys call it, and i wiped data and cache. Whats weird is that even on boot menu or clockwork, it still wont stay on, it keeps turning off and turns on and loops!
i installed zues again, still turns off and loops
next step? is my phone dead?
Click to expand...
Click to collapse
Don't panic just yet... I doubt your phone is dead.
You say you've "wiped data and cache". Are you also making sure to wipe /system and Dalvik Cache?
Try flashing Zeus again.
Boot to CWM, Wipe EVERYTHING (/data, /cache, /system, Dalvik Cache). (Alternatively, get "Clean Wipe" from Qkster's Scripts and flash with CWM to easily wipe everything.)
Flash Zeus and go.
If you're still having problems, perhaps try a different rom?

okay, I read everything you guys wrote.. This is where I am, I am open to suggestions
I am on the stock rom and unrooted. Phone still boot loops. What should I do now? Step by step instructions would be great. Im unrooted, so should i root again? even though im having this problem?

bump! really need help with this guys!

Have you tried going back to stock?
If it keeps looping while on download mode then I would say you are dealing with a hardware issue.
Sent from my sweet & buttery Infuse

It just came to me that it doesn't loop in download mode. It does loop in clockwork, I flashed the stock kernel using ODIN and went completely stock through ODIN.
How do i fix this? i'm pissed that i had it for a year and three months and right after the warranty ended, the phone stopped working! Samsung never again unless this issue is fixed

I'm a newbie to flashing, so take it with a grain of salt. At least two more things seem worth trying to me:
1 - Try factory data reset (assuming you already tried the wipe Davlick and wipe cache). I'm not positive what this does, but I think you may lose some of your data if it's not backed up.
2 - If that doesn't work, try qkster's Heimdall UCLB3 stock (since you can get into download mode...shouldn't be a problem). This is complete back to stock so should be able to clear any software problem I'd think. I know you may think it's redundant since you are already back to stock, but worth trying imo since some things just take more than one try, and you may have had a bad flash the first time around.

Why zeus? try latest ones with jelly bean
Hey,
Try other roms based out of jelly bean. They are pretty stable. CM10 with 09/14 build is the latest
Here are the standard steps if you have CWM enabled.
1. Factory re-set (only when switching between different roms).
2. Cache partition wipe
3. Dalvik Cache wipe
4. Install the zip file
5. Re-start and wait until it re-starts. Initially it will take some time.
I have tried various roms and versions as well. Best would be the CM10 Jelly bean.
Thanks Kran.

[Q] [Help] Stuck on HTC boot screen, other issues in thread

(Just wrote a detailed post and when I went to post, it said I wasn't logged in and erased it...will give a quick run down and can supply more detail where needed as I work through fixing my phone)
Stuck on the white htc splash screen is my most recent problem. Sometimes it gets by that but then boots into recovery. I think bananagranola has the solution in their sig to flash a boot.img. and think I'm comfortable with how to do that, just need to find that file (in the ROM zip?)
What led up to this.
Successfully unlocked and flashed to CM7 back in late Jan/early Feb.
Started experiencing random freezing about two weeks ago.
A week later (last weekend) flashed Jellybean (R10). Worked great for a couple hours then started having the same random freezes.
If things froze I'd have to remove the battery and reboot. After a day or two of this though it'd get to the point that even that would leave me on a frozen jellybean boot animation. So I'd go and factory/data reset in CWM Recovery, wipe cache, wipe Dalvik then reflash the ROM. and I'd be good for a little while more.
Tried flashing back to CM7 but Recovery didn't like the file (it has a good MD5 when checked) Had tried my restore point from early Feb before to no avail, so decided this morning to try other restore points from the last few weeks, right before and after switching to JellyBean. They got further, the first step is something with boot then something with system. It failed on the system part. OK...so I wiped and reflashed jellybean again, and now I am to my splash screen freezes.
I should have asked for help much earlier (lesson learned!) but here I am asking now...what's the first step.
Do I test out and see if I hang on the splash screen again. I haven't turned the phone on in about an hour. Worried of screwing it up more.
Thanks all.
TL;DR Believe I'm stuck on splash screen and know solution to that. Have had phone flashed with new ROM with no prob for months, recently freezing, regardless of ROM. Hoping for advice on getting things working again, starting with whether fixing the splash screen thing first is where to start

splash screen issue seems fixed
Seems I fixed the issue with the splash screen. Booted into recovery and reflashed the Jellytime ROM.
Got all the way into Android. after a few minutes I rebooted into recovery and loaded the gapps. Rebooted, it updated apps (not downloading, the popup that says it updates) and was setting up my account when it froze again as I entered a wifi password. Pulled the battery and tried again, got through that and all the way to the lock screen. froze shortly after that.
Now when I reboot, it locks on the boot animation. The Jellytime screen flashes the brightness as few times as things are loading. after the 5th or 6th flash it just sits there frozen.
a new SD card is in the mail, so I may post again when that arrives to see what I can do with an almost clean slate.

irishpanther said:
Seems I fixed the issue with the splash screen. Booted into recovery and reflashed the Jellytime ROM.
Got all the way into Android. after a few minutes I rebooted into recovery and loaded the gapps. Rebooted, it updated apps (not downloading, the popup that says it updates) and was setting up my account when it froze again as I entered a wifi password. Pulled the battery and tried again, got through that and all the way to the lock screen. froze shortly after that.
Now when I reboot, it locks on the boot animation. The Jellytime screen flashes the brightness as few times as things are loading. after the 5th or 6th flash it just sits there frozen.
a new SD card is in the mail, so I may post again when that arrives to see what I can do with an almost clean slate.
Click to expand...
Click to collapse
That doesn't sound like an sdcard problem. Are you full wiping?

bananagranola said:
That doesn't sound like an sdcard problem. Are you full wiping?
Click to expand...
Click to collapse
I'm wiping data/factory reset and cache as well as the dalvik cache.
The steps to flashing a ROM by sashank at link mention to format /boot and /system. I didn't specifically do those...but don't see the option for /boot in any menus I've checked.
A week or so ago I was beginning to suspect there was an issue with the memory but I never found the right search terms to find out how to do a memtest if that's what would have found any problems. Yesterday I did come across some discussion of a corrupt partition/bad chips in some HTC devices. I followed the directions there and through adb ran dmesg | grep mmc0 and the output was similar to the 'normal' one given and showed none of the messages they claimed to indicate a bad chip.
I'm not too concerned with any data from the phone...I backed all that up long ago and the rest restores from my google account. So if I getting things running would normally raise concerns of lost data, that's not an issue for me.
Thanks for taking the time to read. I try to be brief...but don't want to leave anything out.

Wanted to update here before trying to start a new thread and clogging up the board. The title of this thread is not up to date though.
I can hboot just fine and boot into recovery just fine. My phone is unlocked and rooted, ENG S-OFF from when I used AAHK quite a while ago.
When trying to navigate from menu to menu in Recovery I will get the following error messages (best I remember from last time I was in there, I've let the phone be for the last 2-3 days now)
E:Can't mount /cache/recovery/log
E:Can't open /cache/recovery/log
E:Can't mount /cache/recovery/last_log
E:Can't open /cache/recovery/last_log
This doesn't show up at first though, only after I do a Wipe Data/Factory Reset. And if I understand correctly, that wipes /cache so maybe that's causing these errors?
Anyway, after wiping the dalvik cache I can flash a ROM, I've been using Jellytime, I haven't been able to rollback to CM7, not sure why not.
Jellytime will run though...at first! the first couple of boots I can get in and get through registering my google account and have it begin restoring apps if i make that selection. The time I have to work on the phone before it freezes gets shorter and shorter though. I have to remove the battery to get it to reboot. Eventually I am left with the phone hung during the boot animation. I've left it for over an hour before...it's definitely hung there.
So my reading leads me to believe corrupt partitions. I'm not finding a lot on what I should do to reformat and maybe repartition or whatever I may need to do to recover a functioning phone. I don't care about any data on the phone. I just want to get things working again. I ended up getting a new SD card during all this that arrived earlier. If I can get my phone working, I'd prefer to use that from here on out too. I can use the adb in recovery mode just fine if that's necessary to rejigger things to work.
Can anyone help reset my partitions, if that's what this issue seems to be? If not...any ideas?
Thanks.

Recovery and version?

bananagranola said:
Recovery and version?
Click to expand...
Click to collapse
ClockworkMod Recovery v5.0.2.0

Full wipe?

bananagranola said:
Full wipe?
Click to expand...
Click to collapse
Yes. Everytime I've flashed, I've followed:
wipe data/factory resent
wipe cache
wipe dalvik cache
unless there's more I can do.

irishpanther said:
Yes. Everytime I've flashed, I've followed:
wipe data/factory resent
wipe cache
wipe dalvik cache
unless there's more I can do.
Click to expand...
Click to collapse
Maybe try a different ROM, preferably a stock-ish ARHD or similar ROM?

bananagranola said:
Maybe try a different ROM, preferably a stock-ish ARHD or similar ROM?
Click to expand...
Click to collapse
OK, I'll give this a try. The issue with the freezing is why I moved from CM7 though (which had been stable for four months) so it's reproduced itself in different ROMS. I'll post back once I give this a try. Thanks.

bananagranola said:
Maybe try a different ROM, preferably a stock-ish ARHD or similar ROM?
Click to expand...
Click to collapse
I gave Android Revolution a shot. During the flash it gave a message which might also be why I wasn't able to flash back to CM7. The MD5 did verify.
Code:
assert failed:write_raw_image("/tmp/boot.img","boot")
When I went to reboot, I ended up in Jellytime. Of course I had to sign back in to google apps and those things were reset from the dalvik wipe. Shortly there after the phone froze.
On reboot I tried a logcat. Didn't get it right from the start (you can send the command during the boot animation if I read correctly) but captured the failure of things. It's back around the 09:02 portion of the log. To my eyes it looks similar to others I've collected. Especially the message
Code:
Fatal signal 7 (SIGBUS)
though I haven't been able to figure out much about that, or identify what it is before that that could give another clue as to what is screwy since that's maybe (Probably?) related to the flashing issues.

Stuck at "erasing" when doing a factory reset?

Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?

Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?

Try pushing the system.img using fastboot. Might be best to start over and do a clean install.

Have you tried doing a factory reset in recovery instead?
Sent from my Nexus 5 using Tapatalk

Same problem
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
jizkidjnr said:
Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?
Click to expand...
Click to collapse

martinancevski said:
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
Click to expand...
Click to collapse
I have the same problem

I'm sure you wait a long time...but if not, mine probably took 10-15 minutes to finish...
Sent from my Nexus 5 using xda app-developers app

i have the same problem

What is your recovery? Version # also? How did you root? <--- this goes to the rest of you guys too because it seems like its happening to more than one person.
Follow this: Maybe flash the stock recovery found in here http://forum.xda-developers.com/showthread.php?t=2513701
fastboot flash recovery C:/image-hammerhead-krt16m/recovery.img
^^ the command
edit: on second thought start over.

lpforte said:
Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?
Click to expand...
Click to collapse
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks

iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.

gee2012 said:
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.
Click to expand...
Click to collapse
thanks
but i finally found out that the stock recovery was somehow corrupted after factory reset
then I unlocked the bootloader and flashed TWRP recovery, and voila! my device booted normally

Nexus 5 hung at reset
iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself

mannschaftpag said:
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself
Click to expand...
Click to collapse
I'll add that I've also tried the Nexus Root Toolkit v1.8.0 to flash stock. Appears to go fine, recreating the file system and loading software, then as soon as it gets to the "erasing cache" step it just sits there for hours and makes no progress.

I know I probably shouldn't promote toolkits but you can always try this. Seems to have worked for a lot of people.
http://forum.xda-developers.com/showthread.php?t=2513937
Sent from The Deathstar

Same thing happened to me yesterday. My N5 is rooted, running stock rom and recovery. I had some corrupted app date showing in Titanium that I could not remove that were causing a Play store issue for me. I backed up my phone with TB and ran a factory reset in settings. The phone was stuck on the 'erasing' screen for maybe 20 minutes, so I put the phone in fastboot and from there back into recovery. This took me back to the 'erasing' screen to my dismay. I put the phone down and started searching for a solution online, but then I noticed after about 7 minutes the erase process had finally finished on its own and the phone rebooted normally again.
Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.

Well when I did a factory reset from settings, it took nearly 20-25 minutes to finish. The next time I did a reset, it completed within 10 minutes
I guess this problem occurs randomly.

Be patient
My guess is that you just need to be patient -- my device took nearly 45 minutes to reset. It seems to me that the time required is proportional to either the amount of data or the number of files you have on the device. My device had a mix of large files (such as musics and photos) and many many small files (sensor data log files), so it's hard for me to say which of those contributed more to the long reset time.

Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.
Click to expand...
Click to collapse
This worked for me too. On the initial 'Return to factory defaults' it got stuck for about 45 minutes. I then follow the advice above:
- Put the N5 in Fastboot by pressing: Vol. Up + Vol. Down + Power
- Select: Recovery and press on Power to proceed
- Phone reboots, still into the 'Androidman' but it seems that the 'Return to factory defaults' also restarts.
- Wait about 10 minutes and the Phone powers down automatically. Upon startup you enter the 'Initial configuration menu' so the factory reset has been completed.

Still stuck on Erasing screen, running out of options
Hello,
I am a newbie with zero developer knowledge and received my Nexus 5 in the mail yesterday. I liked the phone specs and that is the only reason I got it. I left it alone while it charged up and the first thing I did once it was finished was perform a Factory Reset (it was a "like new" phone so I just wanted to be safe) and have been stuck on the Erasing screen ever since. Pressing Vol- and Power button does take me to the bootloader screen, however, any option I choose by pushing the power button, such as Recovery Mode, sends me back to the Erasing screen. Pushing Vol+, Vol-, and Power shuts the phone off completely. Holding the Power button down does nothing more than restart the phone into the Erasing screen. I have also let the phone die twice and as soon as it has enough juice to come back on, it goes straight to the Erasing screen. Everything on the phone is stock and it is completely unrooted. The bootloader screen also indicates it is unlocked. I have attempted to flash it as per instructions I have found on here but I am unable to download the stock factory images. It gets to about 90% before the install fails and I have tried to install three times already. I do have the 15 Second ADB installed, however. I assumed the install of the factory images failed because I don't have WiFi and I'm running completely off of limited 3G data (I live in the middle of no where with no high speed internet to speak of). So in lieu of all that I have attempted, is there ANYTHING at all that can be done to get the phone off of this Erasing screen? Or do I just need to try and return it because it's useless at this point? I did at first let the process run but it's now been 24 hours stuck on this Erasing screen with no improvement. I'm fairly certain it runs KitKat 4.4.0.

No Cell Service After Trying to Wipe Cache

Everything was going so well. I received my perfect phone a couple days ago...unlocked it, installed cwm 6.0.4.4, and rooted it. Kept it stock and only flashed franco and Drummerjed's volume boost. Life was swell.
I decided I wanted to try the Dalvik optimization mod and in preparation booted into recovery to make a nandroid. I always wipe the cache/dalvik cache before making nandroids because they're made faster when I do this. Never had an issue. This time, however, after clicking to wipe the cache partition the system seemed to freeze, which was weird because on my N4 it clears the cache in a matter of seconds. I held the power button down to reboot the phone and immediately knew something was wrong when I was greeted by 3 warning signs in the notification bar. I then discovered that I have no cell service. I am also unable to access internal storage.
I imagine that I'm going to have to flash the factory image and start over, but I'm wondering if there's any way to avoid that? I'm also wondering why this happened so I can avoid reproducing this in the future. Does cache wiping take considerably longer on the N5, and did I interrupt the process by rebooting the phone?
Thanks so much for your help.

I think you did interupt the process by rebooting the phone. Wiping dalvik/cache does seem to take a lot longer on this phone than on other devices (the only other device I have to compare to is the Nexus 7 though). I would say to just let it sit while it does it's thing next time.
I did have a problem with not having cell service once after wiping dalvik/cache though. I just rebooting into recover and wiped again and my cell service was back. Give that a shot and see what happens.

ramdyc said:
I think you did interupt the process by rebooting the phone. Wiping dalvik/cache does seem to take a lot longer on this phone than on other devices (the only other device I have to compare to is the Nexus 7 though). I would say to just let it sit while it does it's thing next time.
I did have a problem with not having cell service once after wiping dalvik/cache though. I just rebooting into recover and wiped again and my cell service was back. Give that a shot and see what happens.
Click to expand...
Click to collapse
Thanks, ramdyc, wiping again worked. After rebooting, everything was back to normal (seemingly). Cache wipe on my N5 takes waaayyy longer compared to what I'm used to on N4...just gotta be patient with it!

If you are using TWRP, go into the settings and enable rm -rf and it will wipe instantly. (or something like that - forgot teh exact setting name)
If anyone reads this and wiping it again DOESN'T work, you can flash the stock cache.img via fastboot and you'll be good to go.

Synyster06Gates said:
If you are using TWRP, go into the settings and enable rm -rf and it will wipe instantly. (or something like that - forgot teh exact setting name)
If anyone reads this and wiping it again DOESN'T work, you can flash the stock cache.img via fastboot and you'll be good to go.
Click to expand...
Click to collapse
I'm using cwm. I actually just flashed the recently released touch version of it and wiping cache with it took mere seconds like it does on my N4. Thanks for your help, guys!

Phone going crazy after recent update

My gf has a N5 and decided to let the update install (not sure which one was on the 23rd) and all of the sudden her phone just went crazy. It reboots randomly, sometimes it will boot completely and other times it just gets stuck at the boot screen. Before this update the phone was working normally and it doesn't appear to be an issue with the power button.
Her phone is bone stock. No root, no unlock. It is unfortunate, but she is on travel and has no phone.
Has anyone else seen this sort of issue after a software update?

Yes it can happen. Did you try to clear cache from your stock recovery?

I will do this once she is back from her trip. She tried to wipe the cache already, but it just got stuck there and afterwards she was not able to get past the google logo. I hope that it lets me wipe the cache and it sorts things out... I will post back once I have a chance to look at the phone to see what's going on with it.

EcPercy said:
I will do this once she is back from her trip. She tried to wipe the cache already, but it just got stuck there and afterwards she was not able to get past the google logo. I hope that it lets me wipe the cache and it sorts things out... I will post back once I have a chance to look at the phone to see what's going on with it.
Click to expand...
Click to collapse
If it doesn't fix your issue you should flash the factory images to start from scratch.

Also wiping the cache partition can take a long time on a nexus 5 - sometimes 10 to 15 minutes. Not sure why this is - on my Nexus 7 wiping the cache take seconds.
Trev

Got the phone yesterday. I wound up having to reinstall the OS and then factory reset. Not sure what happened to it, but it's working fine now.