so awhile ago in hong kong i got myself HTC one (i fully regret now)after a month and abit the camera started to not focus, but it would just misbehave some of the time, so i was still able to use it until i hit around the 3month mark the camera would not ever focus. long story short, it is now in HTC for repairs. but since i am now in taiwan and i got it in hk, they told me they'll have to remove the network access licence on my phone. i was totally confused about what that was.
i tried googling and asking the lady who told me, but she didnt really have a clue either.
from what i find on google, its a thing? you need to access... internet? or mobile network? in china...
so.. yeah... im still not sure what it is. was hoping somone call educate me on this matter, because i might travel to china in the future
Thanks
Bump?
Is it locked to a network provider? On start boot, does it have any network logo? or just htc splash screen then it boots.
nope, no logo nothing, brought it outright in hong kong department store, everything unlocked straight out the box.
thats why i find it strange that they said we'll remove your network access licence.
Note* i havent receive my phone back from HTC yet. just wanting to know if anyone have any clue what the network access licence is, and how will it affect me after they remove it... if its even removable
Related
Well, today my mother's Nokia 5310 was stolen from her while she was at the hospital. Tmobile managed to freeze the account it was on, and we have activated a new sim card for her so she can still have a phone (now using a broken down Samsung x475) Lucy, the name we gave her phone, is, well missing. We have the IMEI number, rebate forms (we actually havent even received the rebates yet, we upgraded only a few weeks ago) is there anything we can do to get this phone back?
Not that i know of.. say a prayer and hope the phone fairy's find it a safe resting place.
nothing u can do, unless u had security tracking software installed & activated...
Say adios...
Perhaps it´s time to buy an HTC
I have a HTC Dream Im just concerned with my mother, she just got the phone and then had it stolen.
A Bummer i know, but i doubt you'll see that again... i Have a Polaris for sale ?
erm... where is that anyway?
Hello All,
is Vodafone Sensation 'Locked to Vodafone Sim card only? anyone can test it? thank you.
Yep is it, i was in Vodafone shop today asking about it. They said it's locked but with pay monthly customers, they can unlock it...the girl said she had done it a few times with android devices...they just need a code she said.
Barff1984 said:
Yep is it, i was in Vodafone shop today asking about it. They said it's locked but with pay monthly customers, they can unlock it...the girl said she had done it a few times with android devices...they just need a code she said.
Click to expand...
Click to collapse
im sure i read that someone here has put a tmo sim in and it worked
cant find the post right now but would suggest its not simlocked to vf
cqms13 said:
im sure i read that someone here has put a tmo sim in and it worked
cant find the post right now but would suggest its not simlocked to vf
Click to expand...
Click to collapse
fair enough
I'm just going by what the vodafone girl told me. I had a play with one of the phones in the shop, she did a little personal unboxing for me haha
Sense didn't lag at all. Had Vodafone branding on turn on and off and had those crappy voda apps.
My 3 sim works, so must be unlocked.
Are they selling this PAYG as I was debating using my monthly Vodafone SIM in it?
yes it is..
im sure i read that someone here has put a tmo sim in and it worked
Click to expand...
Click to collapse
That was me!
My HTC Sensation from Vodafone was unlocked straight out of the box.
asdfliuchen said:
yes it is..
Click to expand...
Click to collapse
Thanks. Actually a bit surprised at that because normally they keep such new flagship devices for contract only. That's why I hadn't really looked for it on PAYG.
Thank-you all.
Sent from my HTC Sensation Z710e using XDA App
is there any way by telling whether the phone is branded or not from preferably the box? ie, so i can go to vodashop and get one on contract, but checking the box labels first to make sure i get one unbranded...the one i had a play with in the shop today had the voda logo on start up and kinds of put me off as i'd like quick updates as-and-when they release...instead of waiting for voda
there is nothing showed 'vodafone things' on box, and nothing on outside of phone.
there is vodafone flash when turn on this phone, and several vodafone software already installed, and not allowed to uninstall (just several times, hope I didn't operate wrongly).
hope this helps.
everyday48 said:
there is nothing showed 'vodafone things' on box, and nothing on outside of phone.
there is vodafone flash when turn on this phone, and several vodafone software already installed, and not allowed to uninstall (just several times, hope I didn't operate wrongly).
hope this helps.
Click to expand...
Click to collapse
perhaps there are different codes or something on the box.
I really hope there's a quick way without having to physically ask the assistant to turn each phone on in the hope they have an unbranded one. guessing it'll just be one of the 2 though....a batch of branded or unbranded...can't imagine it's a mix
Barff1984 said:
is there any way by telling whether the phone is branded or not from preferably the box? ie, so i can go to vodashop and get one on contract, but checking the box labels first to make sure i get one unbranded...the one i had a play with in the shop today had the voda logo on start up and kinds of put me off as i'd like quick updates as-and-when they release...instead of waiting for voda
Click to expand...
Click to collapse
As always if you want the quickest updates you have to go the SIM free route and I cannot see the Sensation being any different.
I yesterday moved from O2 to Vodafone and got the Sensation on a monthly contract. It is UNLOCKED and I still use my O2 SIM with it, waiting for my O2 number to port to Vodafone. As menntioned above. the Vodafone logo shows when power is turned on. I assume this means that it is branded and we will need to wait for software updates from Vodafone ruther than the general update.
It is unlocked and branded - but minimally.
Apart from the fugly Vodafone boot screen there were at least 3 Vodafone apps installed initially - the first one is visible as soon as you turn the phone on as it puts a nasty red icon in the notification bar!
First thing I did was load the "Vodafone 360 updates" program and disable automatic updates. I then ran the one outstanding update it was showing. The update downloaded and ran and then the other handful of Vodafone apps suddenly self-destructed! They all disappeared from the application drawer (for example there was initially a ****ty Vodafone Shop and Vodafone Music app). Now only the updates program is left and is set to be invisible.
I guess the Vodafone crapware was so crap that the self-update deleted all the apps! Excellent
Oh and I forgot to say. My last phone was the HTC Legend. When the froyo update came out for Legend, Vodafone had bribed HTC to release it on Vodafone branded handsets first and to hold back to unbranded handsets for a month's exclusivity! I suppose another benefit to branded handsets is that they should be correctly configured for the network - I never did manage to get O2 MMS working on my unbranded Legend.
Super Chimp said:
Thanks. Actually a bit surprised at that because normally they keep such new flagship devices for contract only. That's why I hadn't really looked for it on PAYG.
Click to expand...
Click to collapse
They sell it PAYG or I misunderstood it?
Because I really want to buy it without any contract o-o
DSensation said:
They sell it PAYG or I misunderstood it?
Because I really want to buy it without any contract o-o
Click to expand...
Click to collapse
On the Vodafone eforum a Voda mod stated that it will be contact only to start with, at a guess while they have it exclusive. Also all Vodafone contract phones are sent out unlocked apart from iphones and fully exclusive phones like the first blackberry storm was.
Sent from my HTC Desire using XDA Premium App
The branding is VERY minimal on this. Quick Vodafone icon on boot up and shutdown, but it doesn't stay for long thankfully
how much does it cost at vodafone? and is it available on all of their shops?
First off, thank you for making a brilliant forum! Now that I dont get any further by searching for information I need som help from you guys.
Thing is: I have two sensations. Both are s-off, rooted, superCID and have the latest coindroid installed. Both are originally tmobile phones which were bought unlocked some while ago. They have both been used successfully in europe until now that im in the US.
For various reasons i have three simcards for these phones. And in one of them t-mobile doesnt seem to work at all. Neither before software modifications or after. The other phone with similar mods have no problems.
The other simcards are a norwegian one and another pay-as-you-go simcard which has been used since t-mobile doesnt work.
Since both phones are rooted and s-off I guess there is a setting somewhere. Where is this particular setting? Anybody that could come a newbie to the rescue?
Thanks!
no setting if phone dont ask for a unlock code or has been unlocked i am going to say bad/banned imi number call t-Mobile and ask them if your phone is black listed
The phone is blocked by tmobile it appears. Bought it off amazon nine months ago. The phone was sold as new and "unlocked" back then and w/o warranty, but not as stolen phone. Im angry right now.
Neither Tmobile or HTC are very helpful on the phone. Costumer service at Tmobile keeps failing to put me over to anyone who can help.
Any tips on how to proceed further? Showing up at one of their shops and stay there until someone is able to help?
Since the phone is without warranty its very tempting to do illegal stuff to it right now.
Suppehue said:
Since the phone is without warranty its very tempting to do illegal stuff to it right now.
Click to expand...
Click to collapse
Like what free apps or fake call 911 lol not much you can do that's illegal
Only things you can do try att sim but may not work
resell on eBay for parts should get most of your money back or keep calling T-Mobile there the only ones who can if they will
Sent from my HTC Sensation 4G using XDA
If anyone has a good relationship with anyone in management at at&t ... warranty dept ideally..... can you please pm me .... i need help.....
long story but in a nut shell i had a warranty claim involving charging port on my phone and it got misdelivered by post office .... second phone came and i was late returning it because it was lost in the return envelope somewhere... well they charged my account for $2000 dollars!!!
A representative of the warranty dept took over the case and we were doing great.... i assured her the phone had been recovered and was in
the mail. She took the situation by the horns and went to management and smoothed everything out.... until yesterday that is.... first- she told me to do nothing i.e. pay anything on my bill, until she got back in touch with me .... she cautioned this could take several weeks but that the charges applied to my account were serious and needed to be resolved before anything else transpires on the account... well yesterday tried to log onto
my at&t and check status and was still locked out so I placed a call to inquire..... get this .... its weird ... and i see why they would feel this way....
but while i'm on the phone i get a call from a young kid with latino or spanish accent indicating that he was terribly sorry but about two months ago
he received a package for me in the mail and it was a phone.... I was like theres the missing phone right.... well i told him i was on the way and
about ninety miles later and couple hours of trying to decipher his location I found him and recovered the device.... refurbished white one xl with 1.85 1.09 hboot... so i called back to try and locate my lady helping me and got customer service so i told them what had just transpired and i needed to be transferred to that dept... well she would only say that i needed to return the phone to closest location immediately...so i hung up...
got distracted as usual trying to run two businesses and buy another.... just four kids four dogs and a cat on a rainy day and it didnt happen...but i felt i needed to communicate with warranty dept... so anyway i woke up yesterday and my phone is cut off ....now this is not good for me trying to deal with banks for funding on a new business venture and kids and all. So infuriated i proceed to the local store with there phone and after a two hour ordeal with local manager and his support system we come up with i need to return the phone and sometime on or around the 1-17-13 everything will clear out and i can restore my service... well i blew up and told them to just close my accounts.. that was not acceptable...
Anyway the deal is although there way too expensive (my bill is never less than $250 , there still in my experience hands down the best...at least in this area.... and until now every issue i have they more than handle the situation... But i dont appreciate being treated like a criminal stealing a phone when i got up and went out of my way to recover there device. I had no responsibility to this device and had been cleared a month ago by the warranty dept who had confirmed by tracing the device that i never received it..... I also really dont appreciate my phone being turned off on a moments notice when i have done nothing but what i was instructed to do by there management.....
so im at a huge loss today on what to do ....
1- flash both devices to Straight Talk...?
2- send device back? and wait a week to be exhonerated of these charges and restored?
3- call attorney general and file complaint? hire lawyer with money i dont have?
4- do i have rights ? no rights?
I'm really getting sick of big corporations just steam rolling over the little guy.....ive already had a debacle earlier this year with sprint/google nexus that has all but put me out of business... and mother google is becoming the worst ally of a small biz owner ive ever seen ....between adwords and adsense....and there phone i'm in tight spot.....
any help or advice would be greatly appreciated........
Joe Adams
well first off team one X is a GSM device therefore it cannot be flashed however you can obtain an unlock code so you can use a straight talk sim card. Or you could even buy an AT&T compatible SIM from straight talk which does not require an unlock code. Secondly I would talk to supervisor or a store Manager and see if they can help you and your situation.
But whatever you choose best of luck to you on a second note if you get a straight talk sim you know you may get the error mm 6 device not authorized in which case means AT&T has your device on the lost or stolen blacklist
Sent from my HTC One X using xda app-developers app
thanks
yea well im sending back one of the devices.... so hopefully they wont do that to the other one... im unlocked and rooted on one and about to unlock and root the other one and going to nearest straight talk... i cant go without a phone .... F atat
FragmentedLogik said:
well first off team one X is a GSM device therefore it cannot be flashed however you can obtain an unlock code so you can use a straight talk sim card. Or you could even buy an AT&T compatible SIM from straight talk which does not require an unlock code. Secondly I would talk to supervisor or a store Manager and see if they can help you and your situation.
But whatever you choose best of luck to you on a second note if you get a straight talk sim you know you may get the error mm 6 device not authorized in which case means AT&T has your device on the lost or stolen blacklist
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
AT&T are a bunch of thieves. Can't wait to leave myself! You might want to speak with your attorney.
Sent from my HTC One X using xda app-developers app
1homeboi said:
yea well im sending back one of the devices.... so hopefully they wont do that to the other one... im unlocked and rooted on one and about to unlock and root the other one and going to nearest straight talk... i cant go without a phone .... F atat
Click to expand...
Click to collapse
if you want to go to straight talk check out their website for GSM BYOP (Bring Your Own Phone) @ straighttalksim.com and make sure you choose the AT&T Compatible SIM, You get the same coverage because it uses att towers, for a fraction of the price, however i dont know if they offer LTE yet or not so you may want to do some research on different APN Configurations and what not.
A Word about Unlocked just remember that the bootloader unlock and a Network Unlock are 2 different things, where you need the bootloader unlock to be able to use custom roms, firmware, and radios. You will need a network unlock to be able to use the device on another network that does not operate on att towers, some examples are T-Mobile, SIMple Mobile, Vodaphone, etc, etc
Hey guys
I have a S7 edge which came through a promotional sponsoring deal from Samsung. There is no balance due or anything to be paid off.
I spent the last 3 weeks on hotlines from both T-Mobile and Samsung, trying to unlock the device as right now it only works with T-Mobile US sim cards. To no success.
It clearly is a T-Mobile device, boots up with the t-mobile logo and has all the t-mobile software on it. The unlock app doesn't work at all, not even the temporary one. T-Mobile hotline keeps claiming it is not a t-mobile phone. Just now the supervisor of the tech support hotline tried to "escalate" the unlocking process by overriding something which should have solved the problem instantly. But he said it came back as not being able to be unlocked.
One hotline supervisor a couple days ago claimed she saw it as a t-mobile device "on the other system" after digging deeper but usually they say it's not even a t-mobile phone when i give them the IMEI. She also tried to "escalate" the unlocking process and told me it would take 72h. But now when i called back today, the guy just told me again it is not a t-mobile phone. And the "instnat escalation" his supervisor tried to do didn't go through.
At some point i also was on the Samsung hotline and they claimed it is a t-mobile phone and only t-mo can unlock it.
I am really close to giving up but that would render the device useless for me.
Is there any way to unlock it? I am pretty sure i wouldn't be able to buy an unlock code from one of these sites, i tried to go through the testing service on some of them and it came back as not being unlockable.
Any help or advice would be greatly appreciated. I would personally be capable to root the phone, did it before with some of my older phones, but right now i only have direct access to apple devices and from what i know you still need Windows to root a phone? (edit: read up more on this, is JODIN reliable and recommended?) Also i am not sure if rooting a phone would even take off the carrier lock?
Thanks in advance...
edit: please lmk if i posted this in the wrong section of the forum.
Well aside from the fact you're posting about an S7 Edge in the regular S7 forums I'm not sure what to tell you. Are there an T-Mobile stores close to you? If so try taking it to them and see if they can help. If you have any documentation from Samsung saying it's a T-Mobile phone take that with you.
oops yeah sorry please can some moderator please move this to the s7 edge section?
obvisouly t-mobile store won't be of any help. but thanks.
bingo500 said:
oops yeah sorry please can some moderator please move this to the s7 edge section?
obvisouly t-mobile store won't be of any help. but thanks.
Click to expand...
Click to collapse
I have the same question for S7.. have you been able to find a solution?
Sent from my SM-G930T using Tapatalk
I'm having the same problem I 've been trying to get my phone unlocked and neither tmobile or Samsung can get it unlocked for over a month now. Samsung refuse to take the phone back so is tmobile ( tmobile said that the phone is not a T-Mobile phone because the IMEI number is not in thier system)
So what I told T-Mobile is I used a link sent by T-Mobile to do the exchange so if something wrong with the phone that's their fault so then I got transferred to an account specialist and filed a warranty exchange . And today I got text message from T-Mobile that says my new phone ;Your order #xxxxxxxx for SAM G935T GS7 EDGE 32G GLD EXCH has shipped! We'll send you a notification when your device is ready for pickup.
bingo500 said:
Hey guys
I have a S7 edge which came through a promotional sponsoring deal from Samsung. There is no balance due or anything to be paid off.
I spent the last 3 weeks on hotlines from both T-Mobile and Samsung, trying to unlock the device as right now it only works with T-Mobile US sim cards. To no success.
It clearly is a T-Mobile device, boots up with the t-mobile logo and has all the t-mobile software on it. The unlock app doesn't work at all, not even the temporary one. T-Mobile hotline keeps claiming it is not a t-mobile phone. Just now the supervisor of the tech support hotline tried to "escalate" the unlocking process by overriding something which should have solved the problem instantly. But he said it came back as not being able to be unlocked.
One hotline supervisor a couple days ago claimed she saw it as a t-mobile device "on the other system" after digging deeper but usually they say it's not even a t-mobile phone when i give them the IMEI. She also tried to "escalate" the unlocking process and told me it would take 72h. But now when i called back today, the guy just told me again it is not a t-mobile phone. And the "instnat escalation" his supervisor tried to do didn't go through.
At some point i also was on the Samsung hotline and they claimed it is a t-mobile phone and only t-mo can unlock it.
I am really close to giving up but that would render the device useless for me.
Is there any way to unlock it? I am pretty sure i wouldn't be able to buy an unlock code from one of these sites, i tried to go through the testing service on some of them and it came back as not being unlockable.
Any help or advice would be greatly appreciated. I would personally be capable to root the phone, did it before with some of my older phones, but right now i only have direct access to apple devices and from what i know you still need Windows to root a phone? (edit: read up more on this, is JODIN reliable and recommended?) Also i am not sure if rooting a phone would even take off the carrier lock?
Thanks in advance...
edit: please lmk if i posted this in the wrong section of the forum.
Click to expand...
Click to collapse
thanks guys,
me personally i wasn't able to make any progress. t-mobile customer service is not helping at all.
i did get an OTA t-mobile update in the meantime though lol.
will try the warranty exchange trick. problem is i am not in the US right now.
For the warranty exchange tell them to send it to ur home address not the store. Coz mine got sent to the store I went to pick it up the store couldn't give it to me coz once again the imei number is not registered as a tmobile device. So the store manager told me if I have a Twitter account to look for tmobile on Twitter and keep twitting about it . I spoke with representative and she said she knows about my issue and within 72 hours it will be fixed . The next day I reset my phone thru the recovery mode ( power button volume up home button) after the phone booted I set it up , I revive an OTA update which is "weird" and then after the update i tried the unlock app on the phone and BAM ! The is permanently unlocked .