Find Lucy~! - General Questions and Answers

Well, today my mother's Nokia 5310 was stolen from her while she was at the hospital. Tmobile managed to freeze the account it was on, and we have activated a new sim card for her so she can still have a phone (now using a broken down Samsung x475) Lucy, the name we gave her phone, is, well missing. We have the IMEI number, rebate forms (we actually havent even received the rebates yet, we upgraded only a few weeks ago) is there anything we can do to get this phone back?

Not that i know of.. say a prayer and hope the phone fairy's find it a safe resting place.

nothing u can do, unless u had security tracking software installed & activated...

Say adios...
Perhaps it´s time to buy an HTC

I have a HTC Dream Im just concerned with my mother, she just got the phone and then had it stolen.

A Bummer i know, but i doubt you'll see that again... i Have a Polaris for sale ?

erm... where is that anyway?

Related

My Vario 2 was stolen, reassurance needed

My Vario 2 was stolen on Sunday and I'm still very upset about it. Midday on Monday the phone was blacklisted and the SIM card was blocked. To blacklist my phone ( ) I got the IMEI code off the box the phone came in. The only thing I'm concerned about is when I had an Orange E200 smartphone the IMEI on the box was different to the IMEI on the phone, confirmed when I tried to unlock the phone on www.imei-check.co.uk. Is there any chance the IMEI on this phones box was wrong like on my E200's? It said on the website:
IMEI-Check said:
DO NOT USE the IMEI from the BOX as it may be different from that of the phone.
Click to expand...
Click to collapse
Is the difference in IMEI numbers quite common, or was it only a problem with early smartphones? I dread to think that they've stolen my phone and can still use it (if the dumb chavs can figure it out) . Thanks for any advice, I've now just got to find a way to get the PDA/Phone replaced
Anybody? No? DUST.
Would T-Mobile have on record the IMEI of the phone the sim was used with? I just want to be 100% sure the phone is blocked.
TheOracle said:
Anybody? No? DUST.
Would T-Mobile have on record the IMEI of the phone the sim was used with? I just want to be 100% sure the phone is blocked.
Click to expand...
Click to collapse
t-mobile will be able to see every phone's IMEI that SIM has been in, so they should be ble to get teh right one barred
Well, its not really reassurance. Its the same way about locking down laptops with a bios passwords. When a thief steals something, they'll do one of two things with it, 1)keep it for themselves, 2)sell it quickly. If you lock down your phone to the point that its unusable, they will go with option 2 and scam someone on Ebay or some other way. They get paid and bail, the buyer gets a phone that won't work and no way to track the thief who probably used a fake/stolen paypal account.
Can anyone confirm HardSPL Version 7 (2.10.olipro) is the latest version of hardSPL? . I need to find a download link.

[Q] AT&T - Help Bad Situation

If anyone has a good relationship with anyone in management at at&t ... warranty dept ideally..... can you please pm me .... i need help.....
long story but in a nut shell i had a warranty claim involving charging port on my phone and it got misdelivered by post office .... second phone came and i was late returning it because it was lost in the return envelope somewhere... well they charged my account for $2000 dollars!!!
A representative of the warranty dept took over the case and we were doing great.... i assured her the phone had been recovered and was in
the mail. She took the situation by the horns and went to management and smoothed everything out.... until yesterday that is.... first- she told me to do nothing i.e. pay anything on my bill, until she got back in touch with me .... she cautioned this could take several weeks but that the charges applied to my account were serious and needed to be resolved before anything else transpires on the account... well yesterday tried to log onto
my at&t and check status and was still locked out so I placed a call to inquire..... get this .... its weird ... and i see why they would feel this way....
but while i'm on the phone i get a call from a young kid with latino or spanish accent indicating that he was terribly sorry but about two months ago
he received a package for me in the mail and it was a phone.... I was like theres the missing phone right.... well i told him i was on the way and
about ninety miles later and couple hours of trying to decipher his location I found him and recovered the device.... refurbished white one xl with 1.85 1.09 hboot... so i called back to try and locate my lady helping me and got customer service so i told them what had just transpired and i needed to be transferred to that dept... well she would only say that i needed to return the phone to closest location immediately...so i hung up...
got distracted as usual trying to run two businesses and buy another.... just four kids four dogs and a cat on a rainy day and it didnt happen...but i felt i needed to communicate with warranty dept... so anyway i woke up yesterday and my phone is cut off ....now this is not good for me trying to deal with banks for funding on a new business venture and kids and all. So infuriated i proceed to the local store with there phone and after a two hour ordeal with local manager and his support system we come up with i need to return the phone and sometime on or around the 1-17-13 everything will clear out and i can restore my service... well i blew up and told them to just close my accounts.. that was not acceptable...
Anyway the deal is although there way too expensive (my bill is never less than $250 , there still in my experience hands down the best...at least in this area.... and until now every issue i have they more than handle the situation... But i dont appreciate being treated like a criminal stealing a phone when i got up and went out of my way to recover there device. I had no responsibility to this device and had been cleared a month ago by the warranty dept who had confirmed by tracing the device that i never received it..... I also really dont appreciate my phone being turned off on a moments notice when i have done nothing but what i was instructed to do by there management.....
so im at a huge loss today on what to do ....
1- flash both devices to Straight Talk...?
2- send device back? and wait a week to be exhonerated of these charges and restored?
3- call attorney general and file complaint? hire lawyer with money i dont have?
4- do i have rights ? no rights?
I'm really getting sick of big corporations just steam rolling over the little guy.....ive already had a debacle earlier this year with sprint/google nexus that has all but put me out of business... and mother google is becoming the worst ally of a small biz owner ive ever seen ....between adwords and adsense....and there phone i'm in tight spot.....
any help or advice would be greatly appreciated........
Joe Adams
well first off team one X is a GSM device therefore it cannot be flashed however you can obtain an unlock code so you can use a straight talk sim card. Or you could even buy an AT&T compatible SIM from straight talk which does not require an unlock code. Secondly I would talk to supervisor or a store Manager and see if they can help you and your situation.
But whatever you choose best of luck to you on a second note if you get a straight talk sim you know you may get the error mm 6 device not authorized in which case means AT&T has your device on the lost or stolen blacklist
Sent from my HTC One X using xda app-developers app
thanks
yea well im sending back one of the devices.... so hopefully they wont do that to the other one... im unlocked and rooted on one and about to unlock and root the other one and going to nearest straight talk... i cant go without a phone .... F atat
FragmentedLogik said:
well first off team one X is a GSM device therefore it cannot be flashed however you can obtain an unlock code so you can use a straight talk sim card. Or you could even buy an AT&T compatible SIM from straight talk which does not require an unlock code. Secondly I would talk to supervisor or a store Manager and see if they can help you and your situation.
But whatever you choose best of luck to you on a second note if you get a straight talk sim you know you may get the error mm 6 device not authorized in which case means AT&T has your device on the lost or stolen blacklist
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
AT&T are a bunch of thieves. Can't wait to leave myself! You might want to speak with your attorney.
Sent from my HTC One X using xda app-developers app
1homeboi said:
yea well im sending back one of the devices.... so hopefully they wont do that to the other one... im unlocked and rooted on one and about to unlock and root the other one and going to nearest straight talk... i cant go without a phone .... F atat
Click to expand...
Click to collapse
if you want to go to straight talk check out their website for GSM BYOP (Bring Your Own Phone) @ straighttalksim.com and make sure you choose the AT&T Compatible SIM, You get the same coverage because it uses att towers, for a fraction of the price, however i dont know if they offer LTE yet or not so you may want to do some research on different APN Configurations and what not.
A Word about Unlocked just remember that the bootloader unlock and a Network Unlock are 2 different things, where you need the bootloader unlock to be able to use custom roms, firmware, and radios. You will need a network unlock to be able to use the device on another network that does not operate on att towers, some examples are T-Mobile, SIMple Mobile, Vodaphone, etc, etc

[Q] Network access licence

so awhile ago in hong kong i got myself HTC one (i fully regret now)after a month and abit the camera started to not focus, but it would just misbehave some of the time, so i was still able to use it until i hit around the 3month mark the camera would not ever focus. long story short, it is now in HTC for repairs. but since i am now in taiwan and i got it in hk, they told me they'll have to remove the network access licence on my phone. i was totally confused about what that was.
i tried googling and asking the lady who told me, but she didnt really have a clue either.
from what i find on google, its a thing? you need to access... internet? or mobile network? in china...
so.. yeah... im still not sure what it is. was hoping somone call educate me on this matter, because i might travel to china in the future
Thanks
Bump?
Is it locked to a network provider? On start boot, does it have any network logo? or just htc splash screen then it boots.
nope, no logo nothing, brought it outright in hong kong department store, everything unlocked straight out the box.
thats why i find it strange that they said we'll remove your network access licence.
Note* i havent receive my phone back from HTC yet. just wanting to know if anyone have any clue what the network access licence is, and how will it affect me after they remove it... if its even removable

920K

Hi guys. some days ago I bought a Galaxy S6 from a romanian site, similar to eBay, but I actually met the guy myself, since we were in the same city, everything was fine, but after a few days later he contacted me, and said he wants the phone back, of course I didn't agree, and he threatened me saying "I will resolve this you will see".
So my question is can he somehow locate my phone? (did a full wipe of the phone of course)
And my other question is can he report the phone as stolen, and can it be blocked(barred)? I am asking this because it's the Korean version of the phone, unlocked, but has a carrier branding on the back (olleh). I am really worried that I have spent a lot of money on a phone which will be useless in a few days. If it's blockable, should I do something now? maybe reporting to the police or something?
anyone with an idea at least?

US Mate 9 Blocked for use in the US?

Hello,
4 months ago I purchased a new Mate 9 from Bestbuy I have been using it off and on since then with no issues. I love the device, but had a very strange problem come up the other day.
I had switched to another smart phone, activated it and used it for a bit (vintage Amazon Fire Phone, just wanted to try it out) and when I put my SIM card back into my Mate 9 it wouldn't connect to the T-Mobile network.
I tried resetting the device and chatted with T-Mobile about the issue. They reprovisioned my SIM card but it still wouldn't work (although it would work in my Fire Phone). Finally the T-Mobile rep asked for my IMEI, and when he checked it he said it was "on the US blacklist", and couldn't be used in the United States. Obviously I was very confused by this, considering I was using it just hours before and personally did not report the device lost or stolen.
The T-Mobile rep went on to explain that because it wasn't a T-Mobile block, they could not unblock the device, and that I should contact the manufacturer. So I did.
After about an hour on the phone with Huawei, they setup an RMA to have the device repaired at their service center. They say they can unblock the device for me, and I'm hoping they are correct (or else I have a $600 paperweight more or less). I'm going to be without the phone for 10-15 days while they unblock the IMEI. Luckily I still have my Honor 8 to fall back on.
My question is, have any of you ever heard of something like this happening? I don't understand how this could happen. Obviously the phone is not stolen. I'm not sure how someone else could block the IMEI.
Any insight is much appreciated!
Thanks!
what?...
That sucks. I hope this is an isolated issue. I also use my Mate 9 on T-Mobile and just checked my IMEI numbers on swappa, both came out clear.
dustinbleh said:
Hello,
4 months ago I purchased a new Mate 9 from Bestbuy I have been using it off and on since then with no issues. I love the device, but had a very strange problem come up the other day.
I had switched to another smart phone, activated it and used it for a bit (vintage Amazon Fire Phone, just wanted to try it out) and when I put my SIM card back into my Mate 9 it wouldn't connect to the T-Mobile network.
I tried resetting the device and chatted with T-Mobile about the issue. They reprovisioned my SIM card but it still wouldn't work (although it would work in my Fire Phone). Finally the T-Mobile rep asked for my IMEI, and when he checked it he said it was "on the US blacklist", and couldn't be used in the United States. Obviously I was very confused by this, considering I was using it just hours before and personally did not report the device lost or stolen.
The T-Mobile rep went on to explain that because it wasn't a T-Mobile block, they could not unblock the device, and that I should contact the manufacturer. So I did.
After about an hour on the phone with Huawei, they setup an RMA to have the device repaired at their service center. They say they can unblock the device for me, and I'm hoping they are correct (or else I have a $600 paperweight more or less). I'm going to be without the phone for 10-15 days while they unblock the IMEI. Luckily I still have my Honor 8 to fall back on.
My question is, have any of you ever heard of something like this happening? I don't understand how this could happen. Obviously the phone is not stolen. I'm not sure how someone else could block the IMEI.
Any insight is much appreciated!
Thanks!
Click to expand...
Click to collapse
here is a scenario for u...Yes you bought it from Best buy legit, but the best buy rep is a scoundrel, and stole your clean fresh IMEI for 1 of his other phones he bought off a website. that other phone he bought was a blacklisted device too..so basically he could have stolen your valid IMEI, and used it for his bad IMEI phone. employees are people too and are subject to criminal actions.
Sent from my MHA-L29 using Tapatalk
djnikkofb said:
here is a scenario for u...Yes you bought it from Best buy legit, but the best buy rep is a scoundrel, and stole your clean fresh IMEI for 1 of his other phones he bought off a website. that other phone he bought was a blacklisted device too..so basically he could have stolen your valid IMEI, and used it for his bad IMEI phone. employees are people too and are subject to criminal actions.
Sent from my MHA-L29 using Tapatalk
Click to expand...
Click to collapse
Wow, hadn't even thought about that. I'm a little ignorant I guess, I didn't know you could swap imei's on a phone.
n/a
: U.S. lawmakers urge AT&T to cut commercial ties with Huawei
https://www.reuters.com/article/us-...ercial-ties-with-huawei-sources-idUSKBN1F50GV
alcylon said:
: U.S. lawmakers urge AT&T to cut commercial ties with Huawei
https://www.reuters.com/article/us-...ercial-ties-with-huawei-sources-idUSKBN1F50GV
Click to expand...
Click to collapse
Samsung lobbying $$$$$ at its best :good::good:

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