[Q] How to make POP mail not delete from server when deleted on device? - Nexus 5 Q&A, Help & Troubleshooting

Stock mail app with a POP account. Incoming server settings are set NEVER on "Delete email from server"
Mail app does not delete the messages when they are downloaded from the server, but once a message is deleted on the phone, on the next refresh of the POP account, those messages are deleted on the server. The messages stay in the trash folder for the POP Account on the device.
This is the first time I've ever had this behavior with a POP account with any mail client (mobile or desktop) and I don't like it. Is there a way to disable this? It's basically requiring me to keep read messages on the device for enough time that I can guarantee my other devices have downloaded them, and I like to keep that POP account cleaned out on the device. It's rather annoying not being able to immediately delete those messages. This is a behavior I expect from IMAP, not POP. And no, I can't switch to IMAP as it's not offered with this account and I don't want to forward it elsewhere or process it through GMail.
Also, I can't pull down to refresh when in combined inbox view. I have 2 Exchange accounts and 1 POP account configured. Is this normal? First time I'm using a Nexus device with Google's e-mail app so wondering if pre-KitKat devices behave this way.

Related

Gmail folder empty (Messaging)

Is anyone familiar with problems with Gmail? (gmail account under messaging)
Last week I added my gmail account to WM6 Messaging, which worked fine.
Today I wanted to do a clean install and removed my google account from messaging. But when adding my gmail account again, it does not show any emails anymore in my gmail inbox folder.
It is logging on and checking the email headers, when clicking on send/receive. I also am able to send email from my universal
I have the "WM6PRO_Business_AKU_0.7" from Laurentius&Beast installed (WM6PROBUSSINESSVC_V3)
Is there a way to "really" clean my universal (ie clean cache, folders, etc) I cannot find the folders where this emails are stored
If you are able to receive new e-mail messages on your device, your "problem" has to do with your Gmail account settings. Send a test message to yourself from another address and see if you can receive it. If you do receive it and you are certain that you want to download again all of your previous messages, login to your Gmail account, go to Settings -> Forwarding and POP and select "Enable POP for all mail (even mail that's already been downloaded)".
Most likely that should get you back your inbox (unless you had opted to delete downloaded messages after a certain period).
WRaymond said:
If you are able to receive new e-mail messages on your device, your "problem" has to do with your Gmail account settings. Send a test message to yourself from another address and see if you can receive it. If you do receive it and you are certain that you want to download again all of your previous messages, login to your Gmail account, go to Settings -> Forwarding and POP and select "Enable POP for all mail (even mail that's already been downloaded)".
Most likely that should get you back your inbox (unless you had opted to delete downloaded messages after a certain period).
Click to expand...
Click to collapse
When changing gmail settings to POP for all mail, it starts checking, then it receives a few old messages, which also shows up in my inbox. But when it finish send/receive, the messages disappear again. It also does not receive/show new messages.
Is there a way to clear messaging cache/setting completely (i have tried deleting my gmail account several times)
OK, I created a new Gmail account and did some tests. These are my findings:
1) In Gmail's POP settings if you set it to keep a copy of the downloaded message in your inbox, your messages never get deleted on the WM6 mail client.
2) If you set it to archive downloaded messages, all mail that has been moved from inbox to the archives gets deleted on the Universal.
3) If you set the mail client to download only a part of the message (say 2K), messages that are above that limit don't get archived (probably because they are never completely downloaded).
4) Any messages that were below the specified size to be downloaded, stayed in my device's inbox, even after they were archived in Gmail.
I suppose that if you want to be able to see all your messages on your Universal you should move them from the archives to your Gmail's inbox, set Gmail to keep downloaded messages in its inbox and re-enable the POP setting for all mail.
Try that and tell us how it goes.
I just tried it with a other gmail account, which works perfectly on my universal.
Also with a pop client on my pc (on same network) receives messages and shows them.
Messages that were download were not archived (gmail is setup to keep an email copy in the inbox). They were still visible in gmail webmail. I'f tried several settings, but no improvement on my universal :-(
When clicking on the send/receive button, it displays "checking message [number]/362" So it looks to me the device thinks it already has the messages in his inbox. But the device also does also not see new messages.
Just a thought:
In my test account I had about 30 e-mails, varying in size from 1KB to 12MB. The first time I pressed the "Send/Receive" button, "checking message 1/30" was displayed for quite some time until it started downloading messages. Same thing when I deleted some messages and added some new ones: "checking message 8/17" was displayed for about two minutes before it actually downloaded something.
Perhaps the number and size of e-mail messages you have is overwhelming to the device and it needs a lot of time to process them?
plenty said:
Is anyone familiar with problems with Gmail? (gmail account under messaging)
Last week I added my gmail account to WM6 Messaging, which worked fine.
Today I wanted to do a clean install and removed my google account from messaging. But when adding my gmail account again, it does not show any emails anymore in my gmail inbox folder.
It is logging on and checking the email headers, when clicking on send/receive. I also am able to send email from my universal
I have the "WM6PRO_Business_AKU_0.7" from Laurentius&Beast installed (WM6PROBUSSINESSVC_V3)
Is there a way to "really" clean my universal (ie clean cache, folders, etc) I cannot find the folders where this emails are stored
Click to expand...
Click to collapse
Hi there,
I had the same "problem" some time back.
Through google I found that all mail that has been downloaded ones by a mobile or maybe even by pop method, this mail will NEVER again be send when trying to download, even when your device is renamed etc. or even another device.
I did find one "sollution"
When you add recent before your email accountname, like "recent:[email protected]" you will ALWAYS receive the last 30days of history of emails.
(also handy, if you use more than one mobile device and or pop mail program, because you will always receive your mail on both !)
greetings,
Wout
wout said:
Hi there,
I had the same "problem" some time back.
Through google I found that all mail that has been downloaded ones by a mobile or maybe even by pop method, this mail will NEVER again be send when trying to download, even when your device is renamed etc. or even another device.
I did find one "sollution"
When you add recent before your email accountname, like "recent:[email protected]" you will ALWAYS receive the last 30days of history of emails.
(also handy, if you use more than one mobile device and or pop mail program, because you will always receive your mail on both !)
greetings,
Wout
Click to expand...
Click to collapse
Ok, thanks I will try that. (When setting up the gmail account again, it automaticcaly says the "recent" accountname. Untill now I just removed the it
Just tried it, and it works. Thanks all for your help!

[Q] How to sync emails from PC with Android phone (Galaxy S)?

Hey folks,
I'm sorry this is probably a n00b question but I would like to sync my emails from my PC with my phone.
On the PC I use thunderbird to download all emails (got like 6 email accounts) to the pc and delete them from the server immidiately. (I've had accounts beeing hacked in the past because I left password emails etc in my inbox, so I started to delete them from server instead of leaving them on for more security - so I can't just "download them again" from the phone - I will need to sync the phone with the data from the PC. I could switch my email client program off course if thats needed, but I rather not let the messages lay somewhere online.
Can someone maybe explain to me how that would work or give me a link or smth?
It would be perfect if it would work both sides: Either I sync the phone with the PC or the PC with the phone, or a real sync where just the new emails get exchanged. (On the same time I'd also get this to work for my laptop but phone more important now since i got it heh)
I hope someone can help me.
you can't sync with EVERY email client..
it does sync with outlook/OE... I don't know about thunderbird tho. What you CAN try to do is change the settings to never delete emails from your server when downloaded to your computer and then sync so that when you delete them from your phone they'd be deleted from the server.
get my drift?
hmm well im used to thunderbird, but i dont have to keep using it necessarily. I'd change if it makes this whole syncing easier. Its been bugging me for a while that I didnt have my emails on my laptop but now i also need em on the phone.. so I wanna finally get this to work.
The method you described wouldnt work if I somehow download the emails to the phone first instead of the pc, it would work like u described, but if I'd rather work it in both ways, a real "sync".
With outlook you could do this yea?
Try using Gmail or Windows Live mail, its more compatabile with most wireless. Goto m.live.com or Gmail
well, if you use gmail you can easily keep it on both your computer and your phone and it would sync both ways.
Get a gmail account. Then forward all your email accounts to the gmail account. You can also set the gmail account to send out as one of the other accounts.
Setup the gmail account as an imap client in thunderbird or outlook. Create a folder under the inappropriate account named old emails or whatever. Move the emails stored in your local folders to the folder setup under the imap account (you can do it directly to the inbox if you prefer).
Setup gmail on your mobile device.
Say thanks.
Sent from my SAMSUNG-SGH-I897 using XDA App
Cleaner Explanation.
1) Create a Gmail account at Gmail.com (or skip this step if you already have one).
2) Log into the web versions of each of your email accounts. Set the account to forward all emails to the new gmail account address (typically these settings are found under the settings or Options menu somewhere on the page). If you would like to continue to use these accounts you can either:
a) Give Gmail permission to send emails as all the accounts or one in particular. (Note once in the mobile apps, you cannot choose different sender addresses, only the default one. You can however change from each address on the web interface).​ b) Set a forwarder and then specify to leave a message on the server.​
3) Setup the gmail account you created as an IMAP account (use IMAP not SMTP) in thunderbird or Outlook.
a) You can find the Imap settings for desktop clients here.​
4) Once the initial sync is complete, simply drag and drop the emails from the old inbox to the Gmail account's inbox (listed in a tree menu under the IMAP.Gmail.Com listing.
5) You can now set up this email address as a SMTP or IMAP (IMAP keeps the emails on the server. This is a better idea in some cases as you have exact copies of emails on all devices you set them up as.
6) Say thanks
You can also manually do this for each email account you have, but that would take much longer and some companies do not allow or simply haven't moved to using IMAP yet (freaky right?).
Using the gmail way, you have all your emails from all your accounts plus the wonders of google. This is the easiest way to do it I can think of.
I hope my explanation is clean and clear.
thanks for the detailed explanation I guess I'll do it that way.
But the downside that you have to keep the mails on the server still stays this way. I'd really love the option to do a real sync how you expect a sync to be but I guess thats complicated or doesnt work?
I mean like.. when I'm at home .. I download the mails from my desktop pc over usb or wlan. Then I download new emails while I'm travelling or smth - and when I get back home I sync my desktop with the phone emails.
This must work somehow? I'd really hate to have to leave my emails on the server since I got bad experience with this.
I guess I'm just beeing paranoid - but I'm also perfectionist heh, so I'd love to try n get it going "the perfect way" - aka a real offline sync without usage of any server storage. (unless you count my desktop as a server..)
If you setup the system to use smtp on the phone it will dowbload the email, other than that i would suggest using a very good password.
Sent from my SAMSUNG-SGH-I897 using XDA App

[Q] why are emails deleted

if i go into emails it downloads them no problem, next time i go into emails it deletes the ones already there, yet i don't receive these emails on my PC either .Why is it deleting them and is there any way to stop it
Are you using the GMail client or the other one ("Email")?
If the latter, are you using POP/IMAP, or Exchange? If it's not Exchange, I'd suggest you embrace your GMail account - you can configure it to collect email from other accounts - and use the GMail app. This has the extra advantages that you have a central contacts list, and can view your emails on any computer with a browser too.
use the other email and its a pop account ,so are you saying use g mail and set up my pop account on there, already have my g mail account set up on the email appr
There is most likely a setting to remove the mail off the server when you pull it into the app, thus deleting it off your regular mail server, and why you aren't seeing it on your pc. I'd poke around the settings a bunch and see what is up.
ssj4vegita2002 said:
There is most likely a setting to remove the mail off the server when you pull it into the app, thus deleting it off your regular mail server, and why you aren't seeing it on your pc. I'd poke around the settings a bunch and see what is up.
Click to expand...
Click to collapse
I set up a few POP accounts in the appropriate client, but I think the only 'delete/remove from server' option was only when emails were deleted locally. I'm not sure about the default behavior - whether it is 'download and remove from server' or just 'download a copy and leave on server'.
checking in the client settings, it's under Incoming Settings, and the options are only
"Delete email from server -"
and the two options are 'When I delete from Inbox' or 'never'.
That tells me the client should NOT be removing/deleting emails from the server except possibly when you delete a mail from the inbox. IIRC, the default setting was 'never'.
Combat, do you perhaps have a client running on a computer somewhere that may be periodically checking and removing the mail from the server? This is a common thing with email servers - someone leaves an email program running on a computer which is set to download and remove mail from the server... then the mail doesn't show up on their phone.
Incoming setting were set as never delete mail from server so unchecked it and rechecked it again ill see what happens
sent from my LEE Pad Transformer........I wish
combat goofwing said:
use the other email and its a pop account ,so are you saying use g mail and set up my pop account on there, already have my g mail account set up on the email appr
Click to expand...
Click to collapse
There's probably a setting in the Email app for leaving mail on the server, but personally I get my GMail account to pick up mail for all my POP accounts.
You can configure GMail (through the web interface) so that you can send emails out as if from your other accounts too.
For example, if someone emails me at [email protected] then it gets picked up by my Gmail account. If I then hit reply, GMail will use [email protected] as the 'from' address. If I reply to an email sent to my gmail.com address, the reply will come from my gmail.com address.
So you don't have to mess around with 2 different apps, you have all your email in one place, accessible from anywhere, with a single contacts list. Win/Win.

[Q] Emoze Email App Security

Let me start by saying I do nto want to spend 20$ on Touchdown.
Has anyone used this email app for their corporate emails? I am just wondering how secure it is and how I would talk my director into letting is be used if it keeps getting blocked my gmail as coming from Israel? I did email their support and here is an answer I received.
Dear Customer,
Please login to your Gmail account from PC browser and see if there is a warning about suspicious login attempt. Allow access from our server.
The instructions are inside Google warning.
Then long press on account record on main application screen and choose Send / Receive.
This is not a hacking attempt - it is an attempt of our service to communicate with your account.
Emoze designed to work as client - server. We do not save any information on our servers.They work as smart routers only. All data transferred only when device connects to collect new mail through encrypted tunnel.
If you have additional questions do not hesitate to ask.
I do like some of the options it gives me in Emoze, such as the ability to be notified when i get an email in one of my folders that is under my inbox...I have many folders set and I have rules set to send emails to them, in the stock email app it will not send me a notification when I get emails to those folders.
So, my question is, what are your thoughts on this app and would you use it for work?
Why not use K9 mail with APG encryption?

email deletion problem s8+ and gmail

So I setup my s8+ and setup my Gmail on the native email client. I selected as items arrive because I like having up to date email. When I go to delete a message on the S8+ it deletes, but shows a "deleted" sign and next to it "undo". I have since changed the setting to not ask to confirm, it still does it though. Now when I delete an email on the phone, it comes right back after a few seconds, I tested this with my Gmail opened on the website and it doesn't show deleted, however if I simply read them on the phone or mark them as read, it does correlate with Gmail and marks them as read. Testing the reverse, if I delete a message on Gmail, it does delete it automatically on the phone. What could be the problem? I've tried changing the web settings to auto expunge set to "off" and when a message is marked as deleted from the last IMAP folder move to the trash (used to be archive)
Maybe a bit more condensed. Basically the stock email app (s8+) has deleted emails keep popping back up. I have gmail on there with the "auto, as items arrive" setting. Marking as read does sync however., any ideas? Thank you!
My Gmail app has been doing this for a long time while using a secondary e-mail account within Gmail (My hotmail account).
I've never had a problem deleting Gmail e-mails though.
Just to clarify, this is for your GMAIL account correct?
Yeah, I am using the native Samsung Email client on the Galaxy s8+. When setting up my @gmail.com account., everything comes in quickly, marking as read works fine, the issue is when I delete an email, it comes back as soon as I refresh.
I have the same problem. And I think the reason is that your mail provider has the IMAP roth path folder named "INBOX"
But the samsung mail app has it as "Inbox"
This is why it works with Gmail and not other providers.
It can handle the incoming to place in correct folder. But when you delete it sends a request to the IMAP server to delete mail xxx placed in folder Inbox (Not INBOX)
And because there are no folder called Inbox on the IMAP server, nothing is removed.
Older samsungs/Android had both the option to "erase on server" and set "IMAP Root path folder" but the latest version don't
I have several accounts setup in the gmail app. Only one does this, my exchange email account for work. And it's not new and it's not related to the phone. This has been happening for years on multiple android versions and multiple devices when using the gmail client.
With third-party customers everything is in order and even with native problems did not notice.
"Unfortunately the stock android email app has the IMAP root folder names hard-coded in the app. They cannot be changed by user. The app expects the folders to be named
at the IMAP server exactly like this
Inbox
Outbox
Drafts
Sent
Junk
If IMAP-server uses different names the synchronization will not work properly"
So as I mentioned before. If Imap folder is named Inbox and not INBOX there might be problem. And it cant be fixed in other way than changing to a mail app that allows for manually setting the IMAP root folder name to INBOX
Me, too.
rkennison said:
I have several accounts setup in the gmail app. Only one does this, my exchange email account for work. And it's not new and it's not related to the phone. This has been happening for years on multiple android versions and multiple devices when using the gmail client.
Click to expand...
Click to collapse
On my S8 phone I have 3 accounts (Gmail and TELUS) plus my Exchange account for work - and that's the only one that has this problem (Junk Folders messages reappear). Thank you for your post. Don't HAVE to have my work account on my phone so will remove it and hope that resolves this pesky issue.

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