Q: No 4G LTE - Nexus 5 Q&A, Help & Troubleshooting

Hi,
I can't receive 4G LTE on my phone.. I can only receive H..
I'm on NET10 unlimited plan AT&T network and my area is covered..
what should I do??

drogoal said:
Hi,
I can't receive 4G LTE on my phone.. I can only receive H..
I'm on NET10 unlimited plan AT&T network and my area is covered..
what should I do??
Click to expand...
Click to collapse
Try checking that your Access Point Names are configured properly in your mobile network settings in your settings.

you might have to have net10 provision LTE On your SIM.

Update: I called the customer service and they told me that my area zip code: 54601 is not covered.. but when I go to AT&T website I see the city is fully covered.. do have to call AT&T to activate it for me?

tospace2006 said:
Try checking that your Access Point Names are configured properly in your mobile network settings in your settings.
Click to expand...
Click to collapse
Zepius said:
you might have to have net10 provision LTE On your SIM.
Click to expand...
Click to collapse
I configured my access point names and my SIM supports 4G..

drogoal said:
I configured my access point names and my SIM supports 4G..
Click to expand...
Click to collapse
What changes did you make to your APN to make this happen? It might prove useful to others (I'm on StraightTalk myself).

strongergravity said:
What changes did you make to your APN to make this happen? It might prove useful to others (I'm on StraightTalk myself).
Click to expand...
Click to collapse
I used the ones in the screenshots on pg 4,5 and it works perfect.
http://forum.xda-developers.com/showthread.php?t=2506712&highlight=straighttalk

strongergravity said:
What changes did you make to your APN to make this happen? It might prove useful to others (I'm on StraightTalk myself).
Click to expand...
Click to collapse
my problem is not solved yet.. i still don't receive 4G and sim supports 4G

dial *#*#4636#*#*
go to "phone information"
scroll down and check your preferred network type
if its on WCDMA prefered change it to LTE/GSM and turn on LTE ram dump

antabaka said:
dial *#*#4636#*#*
go to "phone information"
scroll down and check your preferred network type
if its on WCDMA prefered change it to LTE/GSM and turn on LTE ram dump
Click to expand...
Click to collapse
What does LTE ram dump do?
Weird, I decided to do some Googling about the matter and I can't find anyone who knows what it does. I suspect that it dumps the contents of the RAM that LTE is using atm. I would leave that off.

You just can't set an apn and get LTE, your account has to specifically be provisioned for it to allow it. With out the provision you're stuck on HSPA

dijit4l said:
What does LTE ram dump do?
Weird, I decided to do some Googling about the matter and I can't find anyone who knows what it does. I suspect that it dumps the contents of the RAM that LTE is using atm. I would leave that off.
Click to expand...
Click to collapse
Honestly I don't know either. I tried looking for a post where someone vaguely explains what it does. Couldn't find it. It was a step for enabling LTE on the Nexus 4. Probably best to leave it off like you said.

I contacted the customer support and told me that 4G LTE is enabled on my account .. On AT&T website it says that my city is covered but NET10 representative said my area is not covered

Do you have any other ideas?

Related

[Q] GSM 1700/2100 Question

I'm having trouble finding a definitive answer to this so hopefully someone knows about this stuff. My carrier uses SIM technology and it's 3G uses 1700 and 2100 bands. I'm wanting to find out which of the newer/higher end android phones I could use for their service and actually be able to use both bands. Any help would be greatly appreciated! Thanks!
Willieumm said:
I'm having trouble finding a definitive answer to this so hopefully someone knows about this stuff. My carrier uses SIM technology and it's 3G uses 1700 and 2100 bands. I'm wanting to find out which of the newer/higher end android phones I could use for their service and actually be able to use both bands. Any help would be greatly appreciated! Thanks!
Click to expand...
Click to collapse
Those are T-Mobile bands so you are more fortunate than me. You can use the amazing new HTC Sensation with those bands. Unfortunately my carrier, AT&T, doesn't use those bands and I'm not able to yet get a Sensation. You can pretty much choose any T-Mobile phone. They have LG GX2, Samsung Galaxy S 4G and the HTC Sensation and the Sensation is HTC's flagship phone and highly valued.
Like he said, basically any T-Mobile 3G device will work for you.
I notice most of their phones don't have 1700 listed on their bands though. Does that mean I can or can't use them?
Willieumm said:
I notice most of their phones don't have 1700 listed on their bands though. Does that mean I can or can't use them?
Click to expand...
Click to collapse
Yes, you can use them with full 3G speed...4G if your service provides it.
By the way, you'll need to unlock any T-Mobile branded phone. Simple to do just by calling T-Mobile CS for the sim unlock code.
So the phone I buy just needs to have either one of the two 3g bands I take it? I guess I screwed up because I bought an unlocked Inspire off eBay and when I put my sim card in I got no data at all, not even edge. So if I was to find an Incredible S unlocked I could use that correct?
Willieumm said:
So the phone I buy just needs to have either one of the two 3g bands I take it? I guess I screwed up because I bought an unlocked Inspire off eBay and when I put my sim card in I got no data at all, not even edge. So if I was to find an Incredible S unlocked I could use that correct?
Click to expand...
Click to collapse
Well...Edge isn't locked down like HSPA (3G) is. As long as the phone is a GSM version, Edge should work fine, if the service is putting it out. What you likely are needing to do with your Inspire is input the proper APN settings. And also make sure the mobile data is enabled.
Go to "Setting" > "Wireless and Networks" > "Mobile settings" and see if the top box is checked. If not, check it. Then, still in that same menu, go to "Access Point Names" and see what is there. If there isn't an APN there relating to your carrier, make one by tapping the menu button and choosing new APN. Input the correct carrier values from the list in the link below. Once done, tap the menu button and choose "Save". Make sure that new APN you just created is selected...usually a small green dot to the right side of it.
http://forums.pinstack.com/f24/tcp_apn_wap_gateway_port_carrier_settings-360/
I told you wrong for the Inspire about the menu system. I just booted mine up and had a look. You will find the data checkbox in "Settings" > "Wireless and Networks" labeled "Mobile network".
MartyLK said:
Well...Edge isn't locked down like HSPA (3G) is. As long as the phone is a GSM version, Edge should work fine, if the service is putting it out. What you likely are needing to do with your Inspire is input the proper APN settings. And also make sure the mobile data is enabled.
Go to "Setting" > "Wireless and Networks" > "Mobile settings" and see if the top box is checked. If not, check it. Then, still in that same menu, go to "Access Point Names" and see what is there. If there isn't an APN there relating to your carrier, make one by tapping the menu button and choosing new APN. Input the correct carrier values from the list in the link below. Once done, tap the menu button and choose "Save". Make sure that new APN you just created is selected...usually a small green dot to the right side of it.
http://forums.pinstack.com/f24/tcp_apn_wap_gateway_port_carrier_settings-360/
Click to expand...
Click to collapse
The company I'm trying to use this with is called iWireless. They aren't on that list but I had found the apn settings by googling it and I did input them just as you suggested and selected them with the little green dot and no such luck. I even rebooted the phone twice. I'm sad cuz I love the Inspire, I rooted it and put a Sense 3D rom on it that I'm in love with. I want to stay with the carrier though cause they have the cheapest thing around, $50 a month unlimited everything including minutes, data, mms & sms. Can't beat it. But there's not many devices as well supported as the Inspire and I really can't stand anything but HTC after having a Motorola Cliq and Samsung Epic both of which I hated.
Willieumm said:
The company I'm trying to use this with is called iWireless. They aren't on that list but I had found the apn settings by googling it and I did input them just as you suggested and selected them with the little green dot and no such luck. I even rebooted the phone twice. I'm sad cuz I love the Inspire, I rooted it and put a Sense 3D rom on it that I'm in love with. I want to stay with the carrier though cause they have the cheapest thing around, $50 a month unlimited everything including minutes, data, mms & sms. Can't beat it. But there's not many devices as well supported as the Inspire and I really can't stand anything but HTC after having a Motorola Cliq and Samsung Epic both of which I hated.
Click to expand...
Click to collapse
Have you tried these settings: http://forum.xda-developers.com/showpost.php?p=5328920&postcount=255
Or: http://forum.xda-developers.com/showpost.php?p=5531081&postcount=256
Or: http://forum.xda-developers.com/showpost.php?p=5601789&postcount=259
MartyLK said:
Have you tried these settings: http://forum.xda-developers.com/showpost.php?p=5328920&postcount=255
Or: http://forum.xda-developers.com/showpost.php?p=5531081&postcount=256
Or: http://forum.xda-developers.com/showpost.php?p=5601789&postcount=259
Click to expand...
Click to collapse
Yeah I did use those same settings on my Inspire and no such luck. I did just happen to run across this on the iWireless website however.
"Will any 3G GSM phones get 3G speeds on the i wireless 3G network?
No. Our 3G network will only support AWS/UMTS 1700/2100 banded phones. 3G devices that only have the 2100 band will not be compatible on our 3G network."
http://www.iwireless.com/promoform.asp?promo=3G
So am I wrong in taking that to mean that whatever phone I buy actually has to support both 1700 and 2100 bands in order for me to get 3G upload and download speeds? If so my options will be very limited I'm sure. :\
Okay, so from what I've learned between reading and what you've told me and what I know I want I've pretty much come to the conclusion that I'm gonna want an Incredible S or a Sensation as those are pretty much the only HTC phones that appear to cover 2100 (band 1) and 1700/2100 (band 4) which is what I believe that I need. Tell me if you think I'm wrong.
Willieumm said:
Yeah I did use those same settings on my Inspire and no such luck. I did just happen to run across this on the iWireless website however.
"Will any 3G GSM phones get 3G speeds on the i wireless 3G network?
No. Our 3G network will only support AWS/UMTS 1700/2100 banded phones. 3G devices that only have the 2100 band will not be compatible on our 3G network."
http://www.iwireless.com/promoform.asp?promo=3G
So am I wrong in taking that to mean that whatever phone I buy actually has to support both 1700 and 2100 bands in order for me to get 3G upload and download speeds? If so my options will be very limited I'm sure. :\
Click to expand...
Click to collapse
Strange. That seems to be really locked down. I really can't advise you reliably. I do know that T-Mobile uses the 1700/2100 frequencies and that the Sensation, with only the 2100 portion, will work on it. If your network requires both bands, anything I say might lead you in error. Sorry for the lack of help.
MartyLK said:
Strange. That seems to be really locked down. I really can't advise you reliably. I do know that T-Mobile uses the 1700/2100 frequencies and that the Sensation, with only the 2100 portion, will work on it. If your network requires both bands, anything I say might lead you in error. Sorry for the lack of help.
Click to expand...
Click to collapse
t-mobile.com said:
Specs
Size: 4.96 x 2.57 x 0.4 in
Weight: 5 oz
Included battery: 1520 mAh Talk time: Up to 8 hours Standby time: Up to 21 days
Band (frequency): 850 MHz;900 MHz;1800 MHz;1900 MHz;UMTS: Band I (2100);UMTS: Band IV (AWS);UMTS: Band IV (1700/2100)
Click to expand...
Click to collapse
This is from the Sensation's page on t-mobile.com. Doesn't that mean it should cover both bands?
please send me an invite
[email protected]
Willieumm said:
This is from the Sensation's page on t-mobile.com. Doesn't that mean it should cover both bands?
Click to expand...
Click to collapse
It sounds like iWireless may not support AWS bands though, 1700/2100 is what they use, but doesn't necessarily mean it's AWS.
GSM bands will work without issue, assuming the device is unlocked.
Sent from my SAMSUNG-SGH-I997 using XDA App

epst to work on the sensation 4g

so my last phone was the evo 4g and there was certain things you can do by accessing epst for example by dialing ##3282#
well i wanted to know if there is a way of getting this to work. or if its even possibe.
I have the epst.apk file that i would always use, its from a 2.1 rom.
so far i've tried the temp root then installing root manager and moving the file to system>app>epst.apk and installing it but its not as easy as when the phone is completly rooted.
the attached file is the file i would use with my evo
That's cdma only. Gsm works different. What were you trying to change?
bobbymokie said:
That's cdma only. Gsm works different. What were you trying to change?
Click to expand...
Click to collapse
o ok well that makes sense. I really wanted to look at some of the settings, mainly cause the coverage map says i get 3g, but i only get gprs. which is slow like dial-up. but this whole gsm thing is new for me. I've had verizon for years then sprint and thev all been cdma.
You mean apn settings on a gsm phone. Check under settings; wireless and networks; mobile networks; network mode. Check "auto"
Also look here
http://forum.xda-developers.com/showthread.php?t=1118017
bobbymokie said:
You mean apn settings on a gsm phone. Check under settings; wireless and networks; mobile networks; network mode. Check "auto"
Also look here
http://forum.xda-developers.com/showthread.php?t=1118017
Click to expand...
Click to collapse
Instead of that nonsense you might have better luck locking it on to WCDMA only. It's under that menu or under Mobile Networks
Try: *#*#4636#*#*
Might be what you are looking for.
heygrl said:
Instead of that nonsense you might have better luck locking it on to WCDMA only. It's under that menu or under Mobile Networks
Click to expand...
Click to collapse
But, won't this disable the lower level data if you travel outside the 4G area? Sorry, I am new to GSM and don't know the terminology yet...
Ivanstein said:
But, won't this disable the lower level data if you travel outside the 4G area? Sorry, I am new to GSM and don't know the terminology yet...
Click to expand...
Click to collapse
Yes it will. You'll get no data connection at all if you lock it to WCDMA and are in a non 3G/4G area.
*#*#4636#*#* ... Phones Settings...WCDMA only.
Sent from my HTC Sensation 4G using XDA App

[Q] Photon Q 4G LTE no 3g

Hi
I have bought Photon Q 4G LTE on ebay. the device is amazing i love it. as i am living in Georgia (Europe) we have only one CDMA operator here. i took the phone to the service office where the service guys set up the device to there system. but they have activate only calls and sms on the CDMA network the phone is making calls and sends text messages but they couldn't enable 3g internet (they simply didn't know how to do it on MOTOROLA Photon Q 4G ).
is there any way to enable the 3g internet on my phone?
Did you check to make sure the frequencies your carrier is using is the same as Sprint?
If not, then it will not work properly...
arrrghhh said:
Did you check to make sure the frequencies your carrier is using is the same as Sprint?
If not, then it will not work properly...
Click to expand...
Click to collapse
my friend has bought HTC EVO 3D Sprint 1GB from ebay and it works fine on the local CDMA network - it calls and has 3G internet as well.
iberia1 said:
my friend has bought HTC EVO 3D Sprint 1GB from ebay and it works fine on the local CDMA network - it calls and has 3G internet as well.
Click to expand...
Click to collapse
Not sure if those operate on the same frequencies or not.
I suppose make sure the APN's are configured correctly...? I have never tried to hack a CDMA device to work on another network. Not sure anyone else with a Photon Q has either - most who are hacking the device want to use it as a GSM device and they add a SIM slot for this purpose.
arrrghhh said:
Not sure if those operate on the same frequencies or not.
I suppose make sure the APN's are configured correctly...? I have never tried to hack a CDMA device to work on another network. Not sure anyone else with a Photon Q has either - most who are hacking the device want to use it as a GSM device and they add a SIM slot for this purpose.
Click to expand...
Click to collapse
first of all thank you very much for respond i appreciate it
the point is i cannot config APN, in MOBILE NETWORKS APN settings is invisible when the network mode is CDMA or CDMA/4G or AUTOMATIC. APN settings are visible only when network mode is GSM/UMTS (on this mode i can create new APN,s) but when the phone is at GSM/UMTS mode it losses signal and is not able to make calls.
iberia1 said:
first of all thank you very much for respond i appreciate it
the point is i cannot config APN, in MOBILE NETWORKS APN settings is invisible when the network mode is CDMA or CDMA/4G or AUTOMATIC. APN settings are visible only when network mode is GSM/UMTS (on this mode i can create new APN,s) but when the phone is at GSM/UMTS mode it losses signal and is not able to make calls.
Click to expand...
Click to collapse
so on what mode you are actually connected - check it in *#*#46363*#*? and on what rom - stock or cm/etc?...and what carrier?

Verizon M8 on At&t/Cricket

I have rooted and s-off. Used the guide to enable additional bands. I used NV values 65626 and could get LTE in some areas but not in others. I'm starting to think it's radio related. Any suggestions?
taifuller said:
I have rooted and s-off. Used the guide to enable additional bands. I used NV values 65626 and could get LTE in some areas but not in others. I'm starting to think it's radio related. Any suggestions?
Click to expand...
Click to collapse
what bands, specifically, did you enable?
Bands 2, 4, 5 and 17. I'm located in the Raleigh Durham area of NC. When it was connected to LTE I used the LTE discovery app and confirmed the uplink and downlink freqs. 1900/2100 if memory serves me correctly.
Currently using the VZW M8 on Cricket. I'm getting HSDPA but no LTE.
But I have no complaints. Phone is awesome and mobile data is working flawlessly.
Yes it's radio related. Verizon and ATT do not use all the same frequencies and bands.
http://www.droid-life.com/wp-content/uploads/2015/02/us-wireless-bands.png
verizon to gpe?
taifuller said:
I have rooted and s-off. Used the guide to enable additional bands. I used NV values 65626 and could get LTE in some areas but not in others. I'm starting to think it's radio related. Any suggestions?
Click to expand...
Click to collapse
Hi,
I tried to read any info about it. But I don't know....
Here is my theory: The Google Play edition (GPe) is open to any LTE channels. I know that you can turn the verizon M8 into GPe M8... (I don't know if the phone can operate on Verizon after all :S )
So hopefully that can work, but I NEVER TRIED IT!
So If some GURU can help us that would be grate. And also a "How to" -from the very beginning ( Stock rom, s-on, non rooted, etc) would be nice too.
Thank you
Ps.: I was only modifying Samsung, Sony, Motorola, Zte before. This HTC "magic" is totally new for me
hongkongpheoy74 said:
Yes it's radio related. Verizon and ATT do not use all the same frequencies and bands.
http://www.droid-life.com/wp-content/uploads/2015/02/us-wireless-bands.png
Click to expand...
Click to collapse
You totally missed OP's point. He already enabled the require bands for AT&T LTE.
taifuller said:
Bands 2, 4, 5 and 17. I'm located in the Raleigh Durham area of NC. When it was connected to LTE I used the LTE discovery app and confirmed the uplink and downlink freqs. 1900/2100 if memory serves me correctly.
Click to expand...
Click to collapse
I am in Virginia. Right now using a stock Verizon M8 and I do get AT&T LTE signal( download speed is around 10M, upload is 7M. Phone info said the network is LTE).
I guess my area using band 4 for AT&T LTE.
I am considering enable band 17. If you are available, maybe you should share some thoughts of your Band-unlockin process and your LTE signal situation.
Thank you.
laofan said:
You totally missed OP's point. He already enabled the require bands for AT&T LTE.
I am in Virginia. Right now using a stock Verizon M8 and I do get AT&T LTE signal( download speed is around 10M, upload is 7M. Phone info said the network is LTE).
I guess my area using band 4 for AT&T LTE.
Your speeds are better than my VZW speeds here.
I am considering enable band 17. If you are available, maybe you should share some thoughts of your Band-unlockin process and your LTE signal situation.
Thank you.
Click to expand...
Click to collapse
I went to an ATT store inquiring about moving from VZW. They said my M8 would NOT work on their network. Who can i contact at ATT to get the straight scoop and move? I am in Wilmington NC.
Very competitive Verizon MVNOs are starting to emerge, have you compared coverage in your area? I'm on ROK Mobile and it's freaking awesome.
schneid said:
I went to an ATT store inquiring about moving from VZW. They said my M8 would NOT work on their network. Who can i contact at ATT to get the straight scoop and move? I am in Wilmington NC.
Click to expand...
Click to collapse
Most of the ATT guys are clueless, not matter they are in store or over the phone. Just ignore them.
All you need is get an att nano sim card, put it in your verizon m8. Boom! You could text and call now!
And then you need to edit APN settings to get data working. Go to settings, Mobile data, Network settings, GCM/UMTS Options, Access point names, and add a new APN:
Name ATT Phone
APN phone
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC http://mmsc.mobile.att.net
MMS proxy proxy.mobile.att.net
MMS port 80
MCC 310
MNC 410
Authentication Type None
APN type default,mms,supl,hipri
APN protocol IPv4
Bearer Unspecified
save this APN and select it to use. Wait 30 sec to 1 minutes, Boom, you would have H+ or 4G LTE depending your location. For most area you would get H+.
You don't even need to root !
im on edge slow slow slow
I get HSPA+ on my stock M8. My APN is "phone"
I have GoPhone account with AT&T and I get LTE in some areas, nothing done to my phone, stock Verizon m8, apn set to nxtgenphone , I get HSPA most of the time, but I do get LTE in some locations here
laofan said:
You totally missed OP's point. He already enabled the require bands for AT&T LTE.
I am in Virginia. Right now using a stock Verizon M8 and I do get AT&T LTE signal( download speed is around 10M, upload is 7M. Phone info said the network is LTE).
I guess my area using band 4 for AT&T LTE.
I am considering enable band 17. If you are available, maybe you should share some thoughts of your Band-unlockin process and your LTE signal situation.
Thank you.
Click to expand...
Click to collapse
I did not miss the OPs point. Reread my post. he's trying to enable bands on a phone which radio does not support it. He asked if it was a radio issue. YEP.
hongkongpheoy74 said:
I did not miss the OPs point. Reread my post. he's trying to enable bands on a phone which radio does not support it. He asked if it was a radio issue. YEP.
Click to expand...
Click to collapse
So happy to see that you are replying back to me after two years.

HD Audio/ VoLTE

Is there a setting to enable VoLTE or some sort of HD phone call audio? I searched everywhere and i can't find something... The top speaker sounds like the other person is on speaker and talking from the bathroom...
Yes it's in the "Network and Internet" settings, under the "Mobile network" category.
Sorry if the labels are different on your phone. I'm using it in French.
Floflo81 said:
Yes it's in the "Network and Internet" settings, under the "Mobile network" category.
Sorry if the labels are different on your phone. I'm using it in French.
Click to expand...
Click to collapse
Nope...nothing there for me...
Weird. For me it's just below "Preferred network types"
dracushor87 said:
Nope...nothing there for me...
Click to expand...
Click to collapse
Floflo81 said:
Weird. For me it's just below "Preferred network types"
Click to expand...
Click to collapse
Hmm I don't have it here either.
O2 UK network.
Sony have WiFi calling either actually
It probably depends on the SIM card.
You could try asking your mobile network provider for a new SIM card. But I'm not sure at all that would fix this.
cd993 said:
Hmm I don't have it here either.
O2 UK network.
Sony have WiFi calling either actually
Click to expand...
Click to collapse
No option for VoLTE or WiFi calling here either - EE UK
I have try try to get it with the mod from Rogphone. No way...
O2 Germany
I changed the SIM card and nothing. Maybe a future update will enable it
I don't have the option either. I'm on the latest firmware (29.13.7.24)
Floflo81
Click to expand...
Click to collapse
My network operator is Orange/Sosh(France) and there is no option for the VoLTE.
Guys the truth is... The phone is compatible with only a limited set of band frequencies..
THIS MEANS
Volte, 4G 5G etc will ONLY WORK IF your cell phone provider has the same frequencies that the phone requires.
If you cant enable Volte, It wont work cause your phone is NOT capable of working on your Cell Providers cell tower freqncies. Each company uses a different Frequency
Here in USA
ATT will ONLY work upto 3g. You will see an H on top the signal bar which indicates a Enhanced 3g speed also know as HSPA speed connection. I have tried 2 new sim cards. I have tried several APN's I have tried all updates and a reset. No 4G and no 5G on ATT. Unless someone can tell me something new, this phone will not FULLY work on ATT. Text works. Calls work. Internet is sort of hit and miss with decent signal but again rather slow.
T Mobile will ONLY work upto 4g. No Volte although it seems to have the capability of Volte it cant not work with Tmobile Volte because it seems the cell bands are not compatible. Text work. Internet works rather fast, Good solid signal however no 5G and no Volte due to incompatible cell bands.
I did research on this subject and found that the ATT cell bands for everything including 5G do seem to be compatible with the 7 pro but again, it does not FULLY work oddly
I also did research on Tmobile cell bands and the bands for 5G are not even close to being compatible. Volte is also non compatible. 4g is compatible and works..
If someone has a magick wand which can somehow make these features work on this fone in USA Id be willing to send a donation..

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