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Hi,
I got my Inspire and rooted,s-off, etc.
But I have signal only by a few moments and gone, when it returns is so weak and then goes away, this happened same even before rooting,s-off, etc.
I know it´s not the zone where I am located as I have an HD" behind and it has great signal.
Have tested with
stock and with 12.28b.60 both same result
Using RCMiX v3.4
EDIT: have tested all radios available from the DHD and still the same...
Any recommendation is welcome
Thanks,
Nobody?
Wow, I gues I shoudl send PM to Chefs as everyone in here is as noob as me on Inspire...
ATT's network sucks...it's built to provide the most service on major highways/populated areas, so service has never been great for me. If it's actually dropping completely often, and was doing this before you rooted, you might have got a bad device, in which case taking it back for a new one should solve your problem. Have you tried flashing a different radio to see if this improves anything?
Thanks for your reply, as stated above yes, I have tested all available radios (strange they are from DHD and not from Inspire)
I am not using the device on at&t network, I am using it on México, where I have tested several other at&t devices and always worked fine...
Well the quest for a good radio continues.
Anyone else want to contribute? I am sure I´m not the only one having this issues
Thanks,
I had a similar problem with my old one...it happened on march 1st out the blue... I think ATT fried the radio or antenna when they were doin there upgrades...
Took it back got a new on... it works good.. jumps from 3G to H when it does data transfer
Sent from my Inspire 4G
Thanks, that is not my case (I hope) and if it was I am fried because I can´t send it back
Any other comments?
Solutions?
Any light?
Please!
Thanks,
Solved!
Problem solved changing to a newer SIM card!
Can be closed now
I have the same problem with my Inspire. I bought it just a week ago. I bought it from Amazon for $69 with a plan renewal. After a few days my sons had to call me on my wife's iPhone 4 because they couldn't get through to mine. I checked it and it had zero bars. The iPhone had two bars. I began to notice dropped calls and a weak signal when compared to other phones near me. Also the speaker was very low and garbly. I called Amazon and they said to check with ATT about signal strength before sending it back. ATT said they couldn't tell what was wrong with it but sent me for a new SIM card for free. The store installed a new 4G card that they said this phone takes but the signal is still weak. I called HTC last night and they said to hard reset and if that doesn't work then the phone is bad. Well, it didn't work. Amazon is sending me a new one. If that one doesn't work either I will go to the iPhone 4. More later.
henryher said:
I have the same problem with my Inspire. I bought it just a week ago. I bought it from Amazon for $69 with a plan renewal. After a few days my sons had to call me on my wife's iPhone 4 because they couldn't get through to mine. I checked it and it had zero bars. The iPhone had two bars. I began to notice dropped calls and a weak signal when compared to other phones near me. Also the speaker was very low and garbly. I called Amazon and they said to check with ATT about signal strength before sending it back. ATT said they couldn't tell what was wrong with it but sent me for a new SIM card for free. The store installed a new 4G card that they said this phone takes but the signal is still weak. I called HTC last night and they said to hard reset and if that doesn't work then the phone is bad. Well, it didn't work. Amazon is sending me a new one. If that one doesn't work either I will go to the iPhone 4. More later.
Click to expand...
Click to collapse
how about a follow-up bud? my girls phones having the same prob.
I finally got someone at Verizon to admit that the 4G dropping issue is at the top of the known issue list. Each time I have gone in the store I have been met with 'surprise' that this is an issue. Invariably they have tried to replace my SIM card or phone none of which has worked. The notes on this issue that the phone support person had were rather disturbing.
The first one indicated that this was a known, accepted issue and that the phone was working as intended. Ack!
The second note said that the vendor was working on the issue...IE HTC.
So...onto HTC I go...
The HTC rep also admitted knowing about the problem. He said they were working on a software update to correct this. This of course led to discussion about ICS. According to the HTC rep I spoke with the update has NOT officially been cancelled at this point. He could not say whether or not the fix for the 4G drops they were working involved ICS, but did seem to indicate it might. As usual no remote ETA as to the fix.
Truthfully I could care less about ICS...I would just to have dependable 4G that didn't drop every time I try to use GPS to get home from work, stream music for my kids, or check Facebook.
mstinson23 said:
I finally got someone at Verizon to admit that the 4G dropping issue is at the top of the known issue list. Each time I have gone in the store I have been met with 'surprise' that this is an issue. Invariably they have tried to replace my SIM card or phone none of which has worked. The notes on this issue that the phone support person had were rather disturbing.
The first one indicated that this was a known, accepted issue and that the phone was working as intended. Ack!
The second note said that the vendor was working on the issue...IE HTC.
So...onto HTC I go...
The HTC rep also admitted knowing about the problem. He said they were working on a software update to correct this. This of course led to discussion about ICS. According to the HTC rep I spoke with the update has NOT officially been cancelled at this point. He could not say whether or not the fix for the 4G drops they were working involved ICS, but did seem to indicate it might. As usual no remote ETA as to the fix.
Truthfully I could care less about ICS...I would just to have dependable 4G that didn't drop every time I try to use GPS to get home from work, stream music for my kids, or check Facebook.
Click to expand...
Click to collapse
I just got a new sim and so far so good. What rom and radio are you on? Radio's tend to be a big factor in data dropping.
Sent from my ADR6400L using Tapatalk 2
Yeah if I run twisted build my 4g will drop but if I use let's say skyraider I have no data drops where ever I go. Many times you need to find the right radio for the rom you use.
Sent from my ThunderBolt using Tapatalk 2
Well...I have tried the .19, the .9 and the leaked ICS radios when I tried the ICS builds. I actually don't know about the leaked radios as I had too many other issues with ICS at this point for me to use regularly...but the .9 and the .19 both give me pretty regular 4G drops. I just dropped back to the .3 radio this morning to see if that helps.
Thanks for chiming in. Maybe I should try another SIM card...only replaced that once...have replaced the phone 3 times now. I spoke with Verizon AGAIN yesterday and was basically told what did I expect with a two year old phone. I guess they expect you to have to buy a new phone every two years to keep them working. Freaking consumer society.
A level 2 tech told me that the drops are also related to the fact that the 4g network isn't fully implemented. What we get most the time is a 4g extension that was put in place to expand the network faster. They also told me that the parts of the network that are a 4g extension get only half the speed of a fully implemented area. The suggestion I was given was just disable 4g when I'm in areas that have spotty coverage which actually helps. The problem seems to show itself on the hand off between 3g and 4g. Almost like the phone gets confused on which network it should be on.
Sent from my ADR6400L using Tapatalk 2
I think I am in a crappy 4g zone. But now you make me wonder about that...
I'm in an area with solid 4G coverage (I use an LG Revolution). I just installed a ROM on my brother's Thunderbolt for the first time last night, largely prompted by his phone being stuck on 1X regardless of where he is. Sadly, it didn't seem to help, even with trying to flash a few radios. His friend also has a Thunderbolt, and his has no connection problems in the same area. Who knows.
cowrecked said:
I'm in an area with solid 4G coverage (I use an LG Revolution). I just installed a ROM on my brother's Thunderbolt for the first time last night, largely prompted by his phone being stuck on 1X regardless of where he is. Sadly, it didn't seem to help, even with trying to flash a few radios. His friend also has a Thunderbolt, and his has no connection problems in the same area. Who knows.
Click to expand...
Click to collapse
Your brother needs a new sim card. Real simple fix.
Sent from my Nexus 7 using Tapatalk 2
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Are you getting excellent HSPA+ reception, but the phone isn't switching to LTE or connects to LTE, but jumps back to HSPA+?
Go to a T-Mobile store and tell them about your situation (don't chat with them online because that did not fix my situation). The rep that I spoke with called tech support and they did some sort of reset on my account. I also asked for a new SIM and was given that new ISIS SIM. As soon as my phone booted, it was on LTE and stayed on LTE. I was like you, thinking that my device was messed up, but T-Mobile fixed it.
No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app
fix?
dashraider said:
No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.
waqas1988 said:
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.
Click to expand...
Click to collapse
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma
dashraider said:
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma
Click to expand...
Click to collapse
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?
AceKingNYC said:
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?
Click to expand...
Click to collapse
Its in battery under settings and then tap on the battery chart also by the end of yesterday my phone spent about 30% of the day with out signal according to cell standby in the battery settings my HTC one that I've gone back to using has signal almost 100% of the time
Android.Addiction said:
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.
Click to expand...
Click to collapse
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal
dashraider said:
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal
Click to expand...
Click to collapse
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.
Android.Addiction said:
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.
Click to expand...
Click to collapse
I've had T-Mobile for years and never had connection issues as bad as this so im hoping it was just a faulty device and not the device in general just getting poor reception
BKPhil said:
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.
Click to expand...
Click to collapse
sounds like the same issue im having ill update when ever i get my replacement to see if anythings changed
We have the same issue with Nexus 5 with Tmobile in greater NYC metro area. When i tried with my old Samsung mobile there is no issue and it works fine. The problem, I can't make and receive any calls. Most of the callers told me, it goes to voice message after couple of rings. I didn't get even single ring and voice mail message. Frustrating Nexus 5.
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.
king23adrianc said:
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
Click to expand...
Click to collapse
32GB black with miserable cell reception here, so not a color issue.
Maybe an LTE issue? Might explain why our old devices got better reception, if they were using older gen signals/antennas? Not that we'd want to in the long term, can we disable the LTE services and live off the previous gen, at least to test?
---------- Post added at 12:32 PM ---------- Previous post was at 12:30 PM ----------
Boweezie said:
Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.
Click to expand...
Click to collapse
I get lots of complete dead drop outs too, even on Wifi. One moment cruising along, the next I'm disconnected, the next I'm back on. Something is not right with this device.
Hmm I need to also find some time to visit a t-mobile store and check out why my reception just drops and gets spotty all of the sudden sometimes.
I have the 32gb white model. I never get LTE while two of my friends with Nexus 5 that were next to me both got LTE.
I also had my signal drop to 0 in a starbucks before, and I never had that happen with my previous Nexus 4, was frustrating since I couldn't get the promo code for my starbucks reward drink x.x
Ok guys Google is definitely on its game with replacing your your nexus 5 placed my RMA Sunday night got it today and I can report my new phone is working as it should I wouldn't say it gets as good a signal as my one did but a minimal difference that you would expect between two different devices so if your having an issue call up Google tell them you already spoke to T-Mobile about your service issues and they couldn't help you and that your certain its a device issue as a side note their RMA process has you basically buy a new device and send them the old one
Also I had a black 32gb so I don't think the color matters
Sent from my Nexus 5 using xda app-developers app
After my research, When we switch back to 2G (GSM Only) option there is no issue with voice calls but the data speed is very slow as expected. It seems that there is an issue with T-mobile towers LTE/3G/4G for voice calls. Below is the problem with Sprint network, looks like same thing happening for Tmobile.
s4grudotcom - sprint lte connectivity issues due to circuit switched fallback technology.
If you need voice calls high priority like me, give a try to switch GSM only.it shows E network on signal bar.
My Nexus 5 has been exhibiting this problem pretty much since I got the phone.
Randomly it will go into Emergency Calls Only mode. Turning airplane mode on/off or rebooting will fix the issue for a few hours but the phone will eventually lose signal again.
I've factory reset - same problem.
I've flashed the google factory image - same problem.
Phone bootloader is locked and not rooted.
It was happening probably once every 12 hours but today alone it's happened 3 times in 8 hours. This does not occur on any of my other 4 phones including Nexus 4 and Note 2.
I contacted Google to get a replacement and it should arrive by Friday.
My question is: has anyone else experienced this issue? I've seen sporadic similar reports peppered here and there but nothing that I can confirm is the exact same issue as mine.
You are not crazy! This has happened to me as well. Google Play bought 32GB white model.
I only noticed it after turning off LTE in a spotty service area. I would still show several bars of 3G or H as if I was connected but my carrier info (Fido, Canadian) would read emerg. calls only. Stranger still, I could receive texts but not send them. Airplane mode on and off fixed the issue, but it would randomly reoccur.
I'm back in a good H+ service area and haven't noticed the issue again.
---------- Post added at 04:06 PM ---------- Previous post was at 04:03 PM ----------
I'd like to add that I don't know if disabling LTE had anything to do with the problem but that is when I first noticed it.
Posted a reply last night but I guess it never came through
Same here tho my signal would be full bars then the next moment it's gonna have no bars and then showing emergency call on lock screen.... I'm guessing it's the phone problem... Is this a defect?
Well tell us if anything changes with the new Nexus because I don't really feel like calling them for a replacement then unrooting and all of that over again if it's the phone itself or maybe it's just Canadians
i hope this is just a bug coz i dont wanna return the phone coz i already put the screen protector. lol.
happened to me in the morning.... didnt happen again after. but who knows when it will happen again.
It's a double-edged sword. Glad to know I'm not the only one but at the same time it sounds like a somewhat common issue.
Mine also show good signal when this happens. I've never switched LTE on or off so I don't think it is related to that.
I'll keep you posted on the new device. I should receive it on Friday.
maybe this is happening to everyone... thought it mightve been my new sim but i guess im wrong ima bookmark this thread so i can find it on friday ahah
This is a common issue so it probably affects all phones. I also have a problem with not receiving voicemail notifications. Fortunately I still seem to receive calls when it's in emergency mode.
I'm getting a replacement phone on Monday due to black specks on the screen, but I suspect these issues will also show up in the new phone.
I was on WiFi over home's Fios over N router, updating apps - "Google +" as a matter of fact, when it happened, lost connection & just dropped while downloading. Hit "Retry" button & it resumed - unlikely a problem unique to LTE or HSPA (mobile data) signal from the carrier.
Now, of course, mine (rooted, odex Rom, stock kernel & adv. power menu, and no other mods) is optimized for maximum battery life with non-default settings, and Google Now listen turned off, etc. - new T-Mo micro-Sim that's on PAYG voice plan only & LTE not turned on - since I'm still playing with Talkatone app for voice calling instead of using minues.
Keeping in mind that we are pioneers "field testing" the newest 4.4 KitKat OS for Google with this hot selling device - expect an update or patch from them soon ... probably later.
Same problem on a almost perfect nexus 5 no other issues what so ever so I'm kinda worried that my replacement device may have one of those other defects that people are reporting. Fingers are crossed for a software update that fixes this issue so I can reject the replacement device and keep this one. BTW Also a Canadian phone on rogers here
Sent from my Nexus 5 using xda app-developers app
It's quite possible that it is a Rogers/Fido problem.
im truly hoping its a software bug, because i too have this issue. Im on the white 32gb model, with a new SIM also on AT&T.
crossing fingers and toes that its just to it being the new OS's bugs.
I'm on Bell and so far not a single hiccup.
I had the same issue, perfect phone otherwise, RMA replacement is much better no signal loss so far.
Sent from my Nexus 5 using XDA Premium 4 mobile app
FloppyDrive said:
It's quite possible that it is a Rogers/Fido problem.
Click to expand...
Click to collapse
I called rogers he said it shouldn't be a problem but he gave me a reset anyways told me to take my sim card out for a little while. I hope this can be fixed because if not its a deal breaker I can't afford to be missing calls and so on. I'm hoping it's a KitKat problem that is fixed with a update
Sent from my Nexus 5 using xda app-developers app
---------- Post added at 09:06 PM ---------- Previous post was at 09:05 PM ----------
LVOV said:
I had the same issue, perfect phone otherwise, RMA replacement is much better no signal loss so far.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
What carrier are you with ?and how long have you been using the replacement phone ?
Sent from my Nexus 5 using xda app-developers app
1. New SIM
2. Worked fine in the T-Mobile store - got 4.4 OTA in the store over LTE.
3. Came home - "No Service" (even if the T-Mobile network is listed, could not register)
4. Call T-Mobile support - Teir1 then Teir2 - Phone is not registering on the network.
5. Inserted the same SIM in the Samsung SGH-T989 - all four bars with H+
6. Back to the store - SIM exchange.
7. Same problem - call Google - Advance Replacement
This is the story, the new phone I've been using for two days without any issues.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Same problem here on O2 in the UK, google sending a warranty replacement out. Only fitted a spigen screen protector yesterday !
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
What I did was go into APN settings and switch from WAP selection (which it had by default) and put PHONE and I've yet to get the signal drop again. Although now I never see the small H in the signal. Its always showing LTE
Sent from my Nexus 5 using xda app-developers app
This happened to me today. I went into the Access Point Names menu and found my APN unselected (I have only one configured). After re-enabling the radio button everything was fine. Don't know how this could have happened since the phone has been up for a day.
same problem.. didn't see this topic and opened a new one btw..
so you're saying that a replacing n5 will solve the problem?
as what i read everywhere it seems a problem affecting almost all canada's roger and italy's tim users.. so something related to network/carrier/texts/calls..
it happens (to me) after every sms received and even if "emergency call" is displayed, data continue flowing like a charm.. btw if rma will solve this i'll be happy to do BUT i'm afraid it'll be just a waste of time
I recently upgraded into the note edge and I'm experiencing consistent service loss. Seems like anytime I use anything network related ( cell network ) after a very short period of time it drops signal and take 5 mins or so to reconnect.
It's running 4.4 android and there are no official updates available to me
I'm on the sasktel network. This is very frustrating as I really do love the device.
I don't believe it's a hardware issue I strongly believe it's software related.
I've googled and have found that the Sprint Edge was giving some people grief but I have seen few to no solutions (and the ones I've tried have done me no good)
Please help!
Ive got the sprint 915p and mine does the same thing. Very annoying. Inly way to stay connected 100% of the time is to stay on 3g which sux. It is a known issue from what i have seen. Some phones are said to work themselves out of it. Inwiped my sim card points down with alcohol and forced my phone to reprovision and do a hands free activation. Seems to have actually helped some.
Sent from my SM-N915P using XDA Free mobile app
I also experienced the same thing and I thought I am the only one. Mine is a Bell Note Edge and using it under Telus network. Since acquiring this one 2 weeks ago, it has been a constant pain. There are times when my network signal would drop from 5 bars to no service and lasts for about 2-5mins for every 10-15mins of each hour. I had replaced my old sim card and purchased a new one a few days after getting the Note Edge. There are times that restarting the phone would fix the issue for about a few mins then it would go back to no signal. There are times when my LTE would just hang for a good minute or so. No problems with wifi connection and data up/down is consistent.
I also believe that this is software related. I had the somewhat of a similar experience with my LG G2 but this was in regards to the Wifi d/c issue. I had to wait 2 months for a dev to look into the issue and when he did, i flashed the modded kernel and wifi was better after that. I also contacted Samsung Mobile and the customer rep mentioned that they are not aware of any issue, which meant he didnt know jack at all. Hopefully somebody figures this out. I had to revert to my Note II as my daily driver.
Ya i wish there was someone out there that knew what exactly the problem was and could fix it. Its annoying when someone on here says its a known issue and clearly there are people having problems and complaining about it then the service representative says they dont know anything about a known issue.
Sent from my SM-N915P using XDA Free mobile app
I had the same problem with sprint. Went there and found out that I had a bad phone. They ordered a replacement and swapped it out. No issues after that.
Sent from my SM-N915P using XDA Premium HD app
Ya im gunna do the same thing its just a matter of having time. They want to look at your phone and "replicate the problem" before they replace it. I have already sat there for an hour to tell me about certain towers being down. I guess it was working ok for them when they looked at it. Its not all the time for me. Its that every once and a while when i got time to kill and i dont have wifi that it decides to act up that pisses me off
Sent from my SM-N915P using XDA Free mobile app
I get that too. There are days and hours where my phone cell network signal works flawlessly. There are days when I could barely get a signal.
Ya its random with me too. After wiping all the pads on the sim with alcohol and doing a hands free activation ot seems to be doing a lot better though
Sent from my SM-N915P using XDA Free mobile app
On sprint, since i updated to LP, this hasnt been nearly as much of a problem. .. 1 dropped call in a week, in a busy theme park, in a tunnel....