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I've had this phone since release and have loved it. I have only one issue with it. I'll be trying to use my internet on the phone and it will show the upload arrow but the download will never do anything. I have full signal so this is not the problem. This happends a lot and in the middle of browsing it will do it... It will load a page and I'll click a link and it wont load and then it will work again after awhile. Does anyone else have this problem? Does anyone know a fix or the reason its doing this. Also I have full 4G coverage where I am.
It happens to me a lot too! Its very inconvenient and I know its not the area where I reside because I also have a g2 on my spare line and the g2s data works perfectly fine when the g2xs is stalling. :/
Sent from my LG-P999 using XDA App
Did you get yours at release? If so it may just be the first batch or something...
Could be lots of things. Have you activated and are using the SIM that came with the phone. Supposedly the G2x uses a new SIM format.
What OS are you running? Are you on WiFi? 2G, 3G, 4G? Where does this occur?
I surf my with my phone a lot and I don't get that intermittent data problem you are describing. I am running the latest CM7 (#70) and in a 3G area with average signal quality.
I'm using the SIM that came with the phone and this is only on 4G I reverted back to stock ROM unrooted and still has the problem
I've never rooted my phone. I've actually swapped the sim twice already thinking it was the problem. Hard reset has been done. I've pretty much tried every trick in the book and the problem still persists. Its my 2nd replacement(1st one had the same issue)
Sent from my LG-P999 using XDA App
P.s I got the first one at release then had it exchanged(buyers remorse period) for a new one towards the end of may so I doubt the 2nd one was from the first batch.
Sent from my LG-P999 using XDA App
Like Player said, could be alot of things. For a sim, the G2x does not require a brand new sim, but it does require a newer sim. If your sim is older than 18 months, put in the one that came with the phone. Last years TMOBILE sim will work with the G2x.
Also, data plan. Didn't happen to me, but did happen to my son, the plan was not enabled for 4g Android. He got signal, rarely 4g...but did get 2g.3g. Walked back in the store..asked what was up...they checked...1 mouse click and finished. Funny thing was, he bought the phone from them, earlier in the day. You would have thought they would have covered that.
alodar1 said:
Like Player said, could be alot of things. For a sim, the G2x does not require a brand new sim, but it does require a newer sim. If your sim is older than 18 months, put in the one that came with the phone. Last years TMOBILE sim will work with the G2x.
Also, data plan. Didn't happen to me, but did happen to my son, the plan was not enabled for 4g Android. He got signal, rarely 4g...but did get 2g.3g. Walked back in the store..asked what was up...they checked...1 mouse click and finished. Funny thing was, he bought the phone from them, earlier in the day. You would have thought they would have covered that.
Click to expand...
Click to collapse
Your sons phone was showing 3g? Hmm... I thought on tmo 4g was a fast version of 3g and that the g2x only showed 2g or 4g. I am probably misunderstanding something.
So I went to T-Mobile just now and they gave me a new SIM and it fixed all the problems so if anyone else is having trouble try getting a new SIM first....its free
Sent from my LG-P999 using XDA App
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Are you getting excellent HSPA+ reception, but the phone isn't switching to LTE or connects to LTE, but jumps back to HSPA+?
Go to a T-Mobile store and tell them about your situation (don't chat with them online because that did not fix my situation). The rep that I spoke with called tech support and they did some sort of reset on my account. I also asked for a new SIM and was given that new ISIS SIM. As soon as my phone booted, it was on LTE and stayed on LTE. I was like you, thinking that my device was messed up, but T-Mobile fixed it.
No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app
fix?
dashraider said:
No if you check the discharge chart I posted the phone is just completely loosing service but I haven't tried getting a new Sim yet I'll try that and see if it helps
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.
waqas1988 said:
Did you get a new SIM yet? Is the issue solved? I'm having the same issue...my signal is terrible but I haven't tried to get a new sim.
Click to expand...
Click to collapse
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma
dashraider said:
tried the new sim seemed to improve it a little in some areas but overall still terrible hard reset it and still had the issue so i called last night and set up an rma
Click to expand...
Click to collapse
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?
AceKingNYC said:
I'm in NYC (East Village area) - I'm generally on LTE but it does switch to H from time to time. How can I check connection on my phone like you have in your screenshots?
Click to expand...
Click to collapse
Its in battery under settings and then tap on the battery chart also by the end of yesterday my phone spent about 30% of the day with out signal according to cell standby in the battery settings my HTC one that I've gone back to using has signal almost 100% of the time
Android.Addiction said:
I'm having connectivity problems as well in Dallas. Very spotty connection, especially inside buildings.
Click to expand...
Click to collapse
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal
dashraider said:
If every other phone you had before this one had much better service I would suggest getting it replaced with mine if I walked inside just about any building even single story stores and homes it would loose signal
Click to expand...
Click to collapse
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.
dashraider said:
Anyone using a nexus 5 on T-Mobile in the NY city area getting very bad reception I'm not sure if there's an issue with the device or tmobiles service coming from an HTC one that had excellent reception I think there might be something wrong with my device
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.
Android.Addiction said:
The problems you describe were while using T-Mobile on a Nexus 5? I've only had T-Mobile service about a week now, before that I always used AT&T on samsung android phones (S4, Note II, etc). And service was always very strong on AT&T.
Click to expand...
Click to collapse
I've had T-Mobile for years and never had connection issues as bad as this so im hoping it was just a faulty device and not the device in general just getting poor reception
BKPhil said:
Anecdotally, I'm having terrible reception in NYC as well. At home and in the office, barely one bar, frequently none.
Over the past 2 years on an HTC Sensation 4G, have typically had no reception problems in these same areas - 2-3 bars at all times.
Click to expand...
Click to collapse
sounds like the same issue im having ill update when ever i get my replacement to see if anythings changed
We have the same issue with Nexus 5 with Tmobile in greater NYC metro area. When i tried with my old Samsung mobile there is no issue and it works fine. The problem, I can't make and receive any calls. Most of the callers told me, it goes to voice message after couple of rings. I didn't get even single ring and voice mail message. Frustrating Nexus 5.
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.
king23adrianc said:
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
Click to expand...
Click to collapse
32GB black with miserable cell reception here, so not a color issue.
Maybe an LTE issue? Might explain why our old devices got better reception, if they were using older gen signals/antennas? Not that we'd want to in the long term, can we disable the LTE services and live off the previous gen, at least to test?
---------- Post added at 12:32 PM ---------- Previous post was at 12:30 PM ----------
Boweezie said:
Having the same issue as well. I have a 32gb white model and I randomly lose all bars when my friend calls me. It is very random and only happens a few times. Going to go and switch out the SIM from T-Mobile and have them reset my line and see if that fixes the problem.
Click to expand...
Click to collapse
I get lots of complete dead drop outs too, even on Wifi. One moment cruising along, the next I'm disconnected, the next I'm back on. Something is not right with this device.
Hmm I need to also find some time to visit a t-mobile store and check out why my reception just drops and gets spotty all of the sudden sometimes.
I have the 32gb white model. I never get LTE while two of my friends with Nexus 5 that were next to me both got LTE.
I also had my signal drop to 0 in a starbucks before, and I never had that happen with my previous Nexus 4, was frustrating since I couldn't get the promo code for my starbucks reward drink x.x
Ok guys Google is definitely on its game with replacing your your nexus 5 placed my RMA Sunday night got it today and I can report my new phone is working as it should I wouldn't say it gets as good a signal as my one did but a minimal difference that you would expect between two different devices so if your having an issue call up Google tell them you already spoke to T-Mobile about your service issues and they couldn't help you and that your certain its a device issue as a side note their RMA process has you basically buy a new device and send them the old one
Also I had a black 32gb so I don't think the color matters
Sent from my Nexus 5 using xda app-developers app
After my research, When we switch back to 2G (GSM Only) option there is no issue with voice calls but the data speed is very slow as expected. It seems that there is an issue with T-mobile towers LTE/3G/4G for voice calls. Below is the problem with Sprint network, looks like same thing happening for Tmobile.
s4grudotcom - sprint lte connectivity issues due to circuit switched fallback technology.
If you need voice calls high priority like me, give a try to switch GSM only.it shows E network on signal bar.
My Nexus 5 has been exhibiting this problem pretty much since I got the phone.
Randomly it will go into Emergency Calls Only mode. Turning airplane mode on/off or rebooting will fix the issue for a few hours but the phone will eventually lose signal again.
I've factory reset - same problem.
I've flashed the google factory image - same problem.
Phone bootloader is locked and not rooted.
It was happening probably once every 12 hours but today alone it's happened 3 times in 8 hours. This does not occur on any of my other 4 phones including Nexus 4 and Note 2.
I contacted Google to get a replacement and it should arrive by Friday.
My question is: has anyone else experienced this issue? I've seen sporadic similar reports peppered here and there but nothing that I can confirm is the exact same issue as mine.
You are not crazy! This has happened to me as well. Google Play bought 32GB white model.
I only noticed it after turning off LTE in a spotty service area. I would still show several bars of 3G or H as if I was connected but my carrier info (Fido, Canadian) would read emerg. calls only. Stranger still, I could receive texts but not send them. Airplane mode on and off fixed the issue, but it would randomly reoccur.
I'm back in a good H+ service area and haven't noticed the issue again.
---------- Post added at 04:06 PM ---------- Previous post was at 04:03 PM ----------
I'd like to add that I don't know if disabling LTE had anything to do with the problem but that is when I first noticed it.
Posted a reply last night but I guess it never came through
Same here tho my signal would be full bars then the next moment it's gonna have no bars and then showing emergency call on lock screen.... I'm guessing it's the phone problem... Is this a defect?
Well tell us if anything changes with the new Nexus because I don't really feel like calling them for a replacement then unrooting and all of that over again if it's the phone itself or maybe it's just Canadians
i hope this is just a bug coz i dont wanna return the phone coz i already put the screen protector. lol.
happened to me in the morning.... didnt happen again after. but who knows when it will happen again.
It's a double-edged sword. Glad to know I'm not the only one but at the same time it sounds like a somewhat common issue.
Mine also show good signal when this happens. I've never switched LTE on or off so I don't think it is related to that.
I'll keep you posted on the new device. I should receive it on Friday.
maybe this is happening to everyone... thought it mightve been my new sim but i guess im wrong ima bookmark this thread so i can find it on friday ahah
This is a common issue so it probably affects all phones. I also have a problem with not receiving voicemail notifications. Fortunately I still seem to receive calls when it's in emergency mode.
I'm getting a replacement phone on Monday due to black specks on the screen, but I suspect these issues will also show up in the new phone.
I was on WiFi over home's Fios over N router, updating apps - "Google +" as a matter of fact, when it happened, lost connection & just dropped while downloading. Hit "Retry" button & it resumed - unlikely a problem unique to LTE or HSPA (mobile data) signal from the carrier.
Now, of course, mine (rooted, odex Rom, stock kernel & adv. power menu, and no other mods) is optimized for maximum battery life with non-default settings, and Google Now listen turned off, etc. - new T-Mo micro-Sim that's on PAYG voice plan only & LTE not turned on - since I'm still playing with Talkatone app for voice calling instead of using minues.
Keeping in mind that we are pioneers "field testing" the newest 4.4 KitKat OS for Google with this hot selling device - expect an update or patch from them soon ... probably later.
Same problem on a almost perfect nexus 5 no other issues what so ever so I'm kinda worried that my replacement device may have one of those other defects that people are reporting. Fingers are crossed for a software update that fixes this issue so I can reject the replacement device and keep this one. BTW Also a Canadian phone on rogers here
Sent from my Nexus 5 using xda app-developers app
It's quite possible that it is a Rogers/Fido problem.
im truly hoping its a software bug, because i too have this issue. Im on the white 32gb model, with a new SIM also on AT&T.
crossing fingers and toes that its just to it being the new OS's bugs.
I'm on Bell and so far not a single hiccup.
I had the same issue, perfect phone otherwise, RMA replacement is much better no signal loss so far.
Sent from my Nexus 5 using XDA Premium 4 mobile app
FloppyDrive said:
It's quite possible that it is a Rogers/Fido problem.
Click to expand...
Click to collapse
I called rogers he said it shouldn't be a problem but he gave me a reset anyways told me to take my sim card out for a little while. I hope this can be fixed because if not its a deal breaker I can't afford to be missing calls and so on. I'm hoping it's a KitKat problem that is fixed with a update
Sent from my Nexus 5 using xda app-developers app
---------- Post added at 09:06 PM ---------- Previous post was at 09:05 PM ----------
LVOV said:
I had the same issue, perfect phone otherwise, RMA replacement is much better no signal loss so far.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
What carrier are you with ?and how long have you been using the replacement phone ?
Sent from my Nexus 5 using xda app-developers app
1. New SIM
2. Worked fine in the T-Mobile store - got 4.4 OTA in the store over LTE.
3. Came home - "No Service" (even if the T-Mobile network is listed, could not register)
4. Call T-Mobile support - Teir1 then Teir2 - Phone is not registering on the network.
5. Inserted the same SIM in the Samsung SGH-T989 - all four bars with H+
6. Back to the store - SIM exchange.
7. Same problem - call Google - Advance Replacement
This is the story, the new phone I've been using for two days without any issues.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Same problem here on O2 in the UK, google sending a warranty replacement out. Only fitted a spigen screen protector yesterday !
My friend and I have the same problem too.
Both 16gb White
What colour of nexus 5 you guys have?
I see some have white, maybe white causes this issue??
What I did was go into APN settings and switch from WAP selection (which it had by default) and put PHONE and I've yet to get the signal drop again. Although now I never see the small H in the signal. Its always showing LTE
Sent from my Nexus 5 using xda app-developers app
This happened to me today. I went into the Access Point Names menu and found my APN unselected (I have only one configured). After re-enabling the radio button everything was fine. Don't know how this could have happened since the phone has been up for a day.
same problem.. didn't see this topic and opened a new one btw..
so you're saying that a replacing n5 will solve the problem?
as what i read everywhere it seems a problem affecting almost all canada's roger and italy's tim users.. so something related to network/carrier/texts/calls..
it happens (to me) after every sms received and even if "emergency call" is displayed, data continue flowing like a charm.. btw if rma will solve this i'll be happy to do BUT i'm afraid it'll be just a waste of time
Just got my Edge and switched over from S5. Now my signal just randomly drops. Tried everything, update profile, change sim, reactivate, change roaming to home only, even went to the store. Maybe someone has a fix or the same problem before I try to get it exchange..
I am suffering through the same problem.
Ill have lte for a while and then i lose the signal completely. I had the galaxy 3 and it worked on lte just fine. Methinks the lte antenna doesnt work so good. Sometimes if i go to airplane mode and come back that works other times i reboot. Im tired of rebooting. Ive just lost the signal now trying to type this. If i switch to cdma it is much more reliable but who meeds a 1mb download speed. Iay be returning this phone soon. Such a shame. Its such a pretty phone.
Billy
Sent from my SM-N915P using XDA Free mobile app
Mrdoit1st said:
Just got my Edge and switched over from S5. Now my signal just randomly drops. Tried everything, update profile, change sim, reactivate, change roaming to home only, even went to the store. Maybe someone has a fix or the same problem before I try to get it exchange..
Click to expand...
Click to collapse
What area are you in? S5 and note edge both use spark so it shouldn't be a signal issue. If you're in an area you got coverage in before, it's probably a hardware issue. Put the same SIM in the s5 and see if it works. That'll confirm it. I'm in Atlanta with plenty of lte and I've had no connectivity issues so I know for sure the edge (at least mine) works well.
jooniloh said:
What area are you in? S5 and note edge both use spark so it shouldn't be a signal issue. If you're in an area you got coverage in before, it's probably a hardware issue. Put the same SIM in the s5 and see if it works. That'll confirm it. I'm in Atlanta with plenty of lte and I've had no connectivity issues so I know for sure the edge (at least mine) works well.
Click to expand...
Click to collapse
Yea I am in Atlanta too. I changed the sim card too and have the same problem.
Mrdoit1st said:
Yea I am in Atlanta too. I changed the sim card too and have the same problem.
Click to expand...
Click to collapse
Like I said, try the SIM in your old s5 if you still have it. If it works fine on there, it's probably a hardware problem with your note. Get it replaced.
---------- Post added at 04:53 PM ---------- Previous post was at 04:50 PM ----------
joedirt2346 said:
I am suffering through the same problem.
Ill have lte for a while and then i lose the signal completely. I had the galaxy 3 and it worked on lte just fine. Methinks the lte antenna doesnt work so good. Sometimes if i go to airplane mode and come back that works other times i reboot. Im tired of rebooting. Ive just lost the signal now trying to type this. If i switch to cdma it is much more reliable but who meeds a 1mb download speed. Iay be returning this phone soon. Such a shame. Its such a pretty phone.
Billy
Sent from my SM-N915P using XDA Free mobile app
Click to expand...
Click to collapse
Do you actually lose signal or does it just appear to be very weak? You cannot compare to an s3 as the edge runs on the Sprint Spark network. Spark works well with even one bar of signal in most places (I've gotten up to 5Mbps) and with full signal you can get 20Mbps +.
smh!!!
Ok i bought both the nexus 6 and note edge with sprint....got both in hand right now and neither phone will connect to the sprint network....after talking to tech support for a hr i was told to go to the store which im NOT doing bcuz the store reps have no clue and dont even have the phones in the store yet DUh sprint!.....so im assuming phones to new may have to wait weeks for minor software updates...... C'mon
I was having the same issue since I bought the device at the sprint store. I just kept removing and putting back the sim card till it finally stop. Anybody knows what this software update on my notifications brings?
Sent from my SM-N915P using XDA Free mobile app
Well, i live in goldsboro, nc. We dont have the spark network here yet that i know of. We do have 4g lte which always worked fine on my g3. On this phone it seems like i lose the signal a lot ie. Searching for service, webpage not available, sms will send when you regain service. I very rarely get more than one bar signal strength, then the lte turns light grey, then i lose signal. I can usually get it back by restarting the phone or going onto airplane mode briefly and then coming back. Ill have the signal for a few minutes and then lose it again. It was really bad last night but it doesnt seem so bad tonight. I got the phone tuesday so tomorrow is my last day for carefree return. Im not sure what to do. Has anyone else noticed this?
Thanks in advance,
Billy
Sent from my SM-N915P using XDA Free mobile app
joedirt2346 said:
Well, i live in goldsboro, nc. We dont have the spark network here yet that i know of. We do have 4g lte which always worked fine on my g3. On this phone it seems like i lose the signal a lot ie. Searching for service, webpage not available, sms will send when you regain service. I very rarely get more than one bar signal strength, then the lte turns light grey, then i lose signal. I can usually get it back by restarting the phone or going onto airplane mode briefly and then coming back. Ill have the signal for a few minutes and then lose it again. It was really bad last night but it doesnt seem so bad tonight. I got the phone tuesday so tomorrow is my last day for carefree return. Im not sure what to do. Has anyone else noticed this?
Thanks in advance,
Billy
Sent from my SM-N915P using XDA Free mobile app
Click to expand...
Click to collapse
In many, more developed areas, spark will work fine even with 1 bar. In some areas though, you may get connectivity issues due to this. I believe you can call customer support and they can switch you over to LTE if you wish (this will also give you back the ability to use internet while on a call). At least the guy I talked to offered it.
me too
so I have had my Sprint Edge for one day. The signal fluxuates constantly and the data works maybe 20% of the time. Called sprint and working on a replacement as we speak. Went into the store and there was a repair tech there saying he has seen 5 other Edges with same issue and thinks its not the phone but the network profiles and that sprint will release and OTA to fix it. But am returning mine for exchange just to rule out hardware issues
I ended up getting hit with it again but after installing the software update no more signal issues. Funny thing though is I cant find any info on it and it seems I'm the only person who received it.
Sent from my SM-N915P using XDA Free mobile app
---------- Post added at 09:32 PM ---------- Previous post was at 09:23 PM ----------
I was on N915PVPU0ANJL initial release build but now I'm on N916PVPU1ANK1
Sent from my SM-N915P using XDA Free mobile app
It seems like i only have this problem at night. Theough the day everything ssems to work but with a low signal. I suspect sprint is doing something to the network late at night and thats why im having this problem.
Billy
Sent from my SM-N915P using XDA Free mobile app
had the note edge for a day and im having the exact same problem regardless of day or night.. the signal intermittently drops from full to zero bar with red X by it. when there is signal, it is very fast but it just doesn't stay on. i also have a note 3 right now and never have issues with losing signal at work or home. also called tech support and performed update profile/prl/change roaming to home only routine but still losing signal. tech support telling me to take it to a sprint store for an exchange but i don't think it's the phone. any information on that software update RayTrue04? im also from atlanta.
icexige said:
had the note edge for a day and im having the exact same problem regardless of day or night.. the signal intermittently drops from full to zero bar with red X by it. when there is signal, it is very fast but it just doesn't stay on. i also have a note 3 right now and never have issues with losing signal at work or home. also called tech support and performed update profile/prl/change roaming to home only routine but still losing signal. tech support telling me to take it to a sprint store for an exchange but i don't think it's the phone. any information on that software update RayTrue04? im also from atlanta.
Click to expand...
Click to collapse
I have no idea what it brought to the table but my issue has been resolved. I only lost signal once right after the update was completed but then it's like something just settled in and no a hiccup so far. *fingers crossed*
Sent from my SM-N915P using XDA Free mobile app
RayTrue04 said:
I have no idea what it brought to the table but my issue has been resolved. I only lost signal once right after the update was completed but then it's like something just settled in and no a hiccup so far. *fingers crossed*
Sent from my SM-N915P using XDA Free mobile app
Click to expand...
Click to collapse
How did you get the update?
icexige said:
How did you get the update?
Click to expand...
Click to collapse
Popped up on its own. My friend got the update too but he's still experiencing the signal loss so now I'm not sure what did it for me. The only thing else I recall doing is switching lte/cdma mode to automatic and turning on all the roaming options plus the roaming guards.
Sent from my SM-N915P using XDA Free mobile app
Just out of curiosity, has anyone tried ##72786#?
Same problem here day night random, Washington DC
Sent from my SM-N915P using Tapatalk
---------- Post added at 01:59 PM ---------- Previous post was at 01:59 PM ----------
What update came out
Sent from my SM-N915P using Tapatalk
---------- Post added at 02:00 PM ---------- Previous post was at 01:59 PM ----------
Am on NK1 already
Sent from my SM-N915P using Tapatalk
jooniloh said:
Just out of curiosity, has anyone tried ##72786#?
Click to expand...
Click to collapse
tried that on mine with customer service on the phone. Still having issue and am curentyl waiting on a replacement phone.
Its a Firmware issue
Guys I am almost positive this issue is due to a glitch in Samsungs firmware. I tested the data and was able to download over 1 megabyte per second with only one bar on 4g Spark LTE.
According to the tech support person I talked to that would not be possible on only 1 bar. (btw I stopped the test after hitting 1 Megabyte per second for those that need help converting that equals 8mbps). I was in a saturated 4g Spark network with 5 towers within spitting distance from my location and it still only showed 1 bar. I'm thinking either how the tower reads the signal strength or a bad code line shows no more then 1 bar no matter what.
Now for those having dropped data. Check the Sprint site to see the saturation for 4g Spark service, the phones are now setup to LOCK on and HOLD onto the FASTEST tower, which according to the tech who also filled me in on the way the new antennas work, can lead to what seems to be dropped service. She would recommend for individuals having this issue if Spark service is not fully activated in your area to switch over to CDMA only under settings to fix the LTE data dropping issue. BTW the Spark LTE service is apparently different then the old LTE service so those versions do not appear to work interchangeably (according to the Sprint service map).
I also noticed someone else got the new version of the firmware, which I also have and that did NOT fix anything for me. If anyone is struggling with this issue I would wait until the firmware is updated again. WHICH I hope by that point we can get flashable firmware for those of us that are rooted...???
Now for a VERY Important Fact: there will now be no way to use data while on a phone call. These phones are a single antenna model. You can either be on the phone or data... UNLESS you are making a WiFi call. That is why this is now a option. It will keep the antenna set to the data side of things and make it possible to use data for the internet at the same time.
I hope this helps.
Adan
Friends,
Quite frequently calls are being dropped with my s6. Suddenly the network completely disappears from full bars to nothing. I've tried different modems, no help.
?
Anyone experiencing the same problems?
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exxi said:
Friends,
Quite frequently calls are being dropped with my s6. Suddenly the network completely disappears from full bars to nothing. I've tried different modems, no help.
Anyone experiencing the same problems?
Sent from my SM-G920F using XDA Free mobile app
Click to expand...
Click to collapse
me 2 facing the same
+1
Guys I can't believe this. I am convinced that more people are having the same issues with 4g network stability and dropped calls!
Please sound up and let us know.
The GSM network stability is nowhere as stable as with my last s4
My problems include the following
- dropping from 4g to lower speeds, even edge when trying to so something data intensive (browsing)
- dropped calls and random network loss while triggering network activities (browsing, refreshing mails, calling)
- trouble establishing calls. When the network drops out I have to wait about 10 second until I have bars again.
Please let us know how your device is behaving, what might be causing these problems and how to fix it.
Best
Thomas from Germany
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Sadly, there are quite a few threads about dropped calls on this and other forums. Some have tried factory resets, unchecking "HD enhanced LTE services", removing LTE altogether, etc. Some report their caller cannot hear them. Perhaps 5.1.1 will fix some of the problems, but that's assuming they're software related. I'm personally wondering if it's a problem with the antenna placement. Some carriers like Sprint in the US have had so many complaints, they have issued special patches. Keep checking the forum and hopefully a solution will be found.
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Thanks, I really hope it's a software problem. Sometimes even my Bluetooth connection to the car breaks up. It's like the radio is unstable and reacts when stressed.
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Anyone else with these problems ?
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My S6 had a poor signal from day 1, it fluctuated a lot and couldn't hold onto network signal well. I sent it for repair to Samsung and I am picking it up tomorrow (they said they have repaired it) so we will see. Maybe everyone needs to send in their device to get repaired.
Same thing happening with my wife's AT&T S6 Edge. The S4 never had the issues in the areas the S6 is having problems with.
Maybe everyone needs to send in their device to get repaired.
It's unbelievable. Samsung is really testing our patience with this device.
- display tinting
- bad reception
- scratches out of the box
- inconsistent home button and volume keys
What's next?
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I have none of these issues barring tiny tint on display. They aren't testing my patience. American carriers are notorious for dodgy reception and signal and dodgy software.
Doubt it's the carriers fault. I'm in europe and I'm having crazy dropped calls everyday
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Device came back UNREPAIRED! Guess what?! They replaced the display assembly and camera lens cover!! These things were not faulty, not even the issue I sent the device in for. There's no engineer notes other than telling me the display and camera lens cover was replaced and the repair is completed. They didn't even look at the issue I sent the device in for which is poor signal, and the issue still exists!
I've booked it in for repair again! Samsung didn't understand why the repair centre didn't even look at or mention the issue I sent it in for so they booked it in for a "soak test". It's an "Authorized Samsung Repair Centre" that the phone goes to, not actually Samsung themselves. I called the actual repair centre and they told me that their engineers do not read the notes, they just go through a certain procedure with all devices and repair anything they find to be faulty. They said the screen and lens cover may have been replaced because they could have been damaged upon the engineers opening the device.
It's just poor service, very very poor service for a brand new device.
That's depressing. Exactly why I didn't send in my device. Sorry to hear!
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My G920FD (Dual Sim) has same problem in Europe, poor reception on 3G and 4G , signal level fluctuated, on GSM i have a lot of call droppings. The phone working well only in the places where the signal strength is very good.
Still can't see that it's the phone. I'm in the UK on O2 network and even when signal is on 1 or no bars I get 0 dropped calls barring one which was the other party in a dodgy signal area. Faulty phones maybe, but general issue with the phone, no way.
I think the amount of replies to this thread proves my point
My phone works just fine now after flashing the latest 1.4 rom with custom kernel.
I'm sure it's a software problem
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