I've had this phone since release and have loved it. I have only one issue with it. I'll be trying to use my internet on the phone and it will show the upload arrow but the download will never do anything. I have full signal so this is not the problem. This happends a lot and in the middle of browsing it will do it... It will load a page and I'll click a link and it wont load and then it will work again after awhile. Does anyone else have this problem? Does anyone know a fix or the reason its doing this. Also I have full 4G coverage where I am.
It happens to me a lot too! Its very inconvenient and I know its not the area where I reside because I also have a g2 on my spare line and the g2s data works perfectly fine when the g2xs is stalling. :/
Sent from my LG-P999 using XDA App
Did you get yours at release? If so it may just be the first batch or something...
Could be lots of things. Have you activated and are using the SIM that came with the phone. Supposedly the G2x uses a new SIM format.
What OS are you running? Are you on WiFi? 2G, 3G, 4G? Where does this occur?
I surf my with my phone a lot and I don't get that intermittent data problem you are describing. I am running the latest CM7 (#70) and in a 3G area with average signal quality.
I'm using the SIM that came with the phone and this is only on 4G I reverted back to stock ROM unrooted and still has the problem
I've never rooted my phone. I've actually swapped the sim twice already thinking it was the problem. Hard reset has been done. I've pretty much tried every trick in the book and the problem still persists. Its my 2nd replacement(1st one had the same issue)
Sent from my LG-P999 using XDA App
P.s I got the first one at release then had it exchanged(buyers remorse period) for a new one towards the end of may so I doubt the 2nd one was from the first batch.
Sent from my LG-P999 using XDA App
Like Player said, could be alot of things. For a sim, the G2x does not require a brand new sim, but it does require a newer sim. If your sim is older than 18 months, put in the one that came with the phone. Last years TMOBILE sim will work with the G2x.
Also, data plan. Didn't happen to me, but did happen to my son, the plan was not enabled for 4g Android. He got signal, rarely 4g...but did get 2g.3g. Walked back in the store..asked what was up...they checked...1 mouse click and finished. Funny thing was, he bought the phone from them, earlier in the day. You would have thought they would have covered that.
alodar1 said:
Like Player said, could be alot of things. For a sim, the G2x does not require a brand new sim, but it does require a newer sim. If your sim is older than 18 months, put in the one that came with the phone. Last years TMOBILE sim will work with the G2x.
Also, data plan. Didn't happen to me, but did happen to my son, the plan was not enabled for 4g Android. He got signal, rarely 4g...but did get 2g.3g. Walked back in the store..asked what was up...they checked...1 mouse click and finished. Funny thing was, he bought the phone from them, earlier in the day. You would have thought they would have covered that.
Click to expand...
Click to collapse
Your sons phone was showing 3g? Hmm... I thought on tmo 4g was a fast version of 3g and that the g2x only showed 2g or 4g. I am probably misunderstanding something.
So I went to T-Mobile just now and they gave me a new SIM and it fixed all the problems so if anyone else is having trouble try getting a new SIM first....its free
Sent from my LG-P999 using XDA App
Related
I applied the update late Friday night and have not been able to get a 4G signal since. I'm normally in a strong 4G area and had not had any problems like this in the past except for the nationwide outage of course.
I've tried battery pulls, toggling LTE off and on and even did a factory reset. I then talked to tech support and they did a few things on their end that were unsuccessful. They then told me to get a new SIM card but once again, no luck.
Tech support is at a loss to explain what is going on and has escalated it to the higher level of support. It can take up to a week for them to get to a ticket so I guess I'm SOL until they take a look at it.
Anybody else having 4G problems since the update?
I haven't applied the update but have been stuck in 1X all day as well. I also pulled the battery, switched back and forth on Rev A, and toggled LTE. Nothing. Was going to revert back to a saved ROM next. My wife's phone happily receives 3G.
Did the update Friday night and 4G is as strong as ever.
Sent from my Verizon 4GLTE HTC THUNDERBOLT
My 4g is also working. What is weird is when I loaded a ROM I lost all signal. I loaded another Rom and nothing. I had to load radio file in hboot and I was back in business.
yea in such circumstances I had reflashed the radio and it works just fine, give it a shot
Received a replacement today, popped in the SIM card and am back to 4G. No idea what happened but the update is definitely to blame.
Yeah I got mess up too with the new update. Had to get a new simcard today and it work ok.
4G working just fine for me also
jmz768 said:
Received a replacement today, popped in the SIM card and am back to 4G. No idea what happened but the update is definitely to blame.
Click to expand...
Click to collapse
glad you got it worked out. I would have reflashed just the radio to try and fix it.
Having this issue as well since yesterday (7/11). Loaded Th3ory 5.0 with the newest radio to two different Tbolts (mine and a coworkers) and we're both experiencing the same issue. Flashed different versions of the radio, including the newest one again and had 4G come back for a short period of time before all service was gone again. Not sure if its an issue with Th3ory rom itself and since I cant post in that thread until I make a few more spam posts about nothing to get my post count up, I figured I'd post it here.
in Mid-town NYC where 4g has never been an issue before.
I should add that I wasn't rooted.
What happens if you're Rooted and running a custom ROM and you do a SIM Card pull? I really want to try this method, but i'm scared this will force my phone to download the new OTA update and that i'll either brick my phone or run into some serious issues.
I have had trouble for the last two days getting 4G, never had a problem before.
Orange County, CA area.
BAMF remix 1.8.6 w/2.5 radio.
Dyerseve3160 said:
Having this issue as well since yesterday (7/11). Loaded Th3ory 5.0 with the newest radio to two different Tbolts (mine and a coworkers) and we're both experiencing the same issue. Flashed different versions of the radio, including the newest one again and had 4G come back for a short period of time before all service was gone again. Not sure if its an issue with Th3ory rom itself and since I cant post in that thread until I make a few more spam posts about nothing to get my post count up, I figured I'd post it here.
in Mid-town NYC where 4g has never been an issue before.
Click to expand...
Click to collapse
don't think anyone else is having problems. Might be network issues in your area. Just flashed gingertheory 5.0 yesterday with the new stock 2.0 radio from the update and no problems.
I am having the same issues 4g is gone and only stuck on 1x
Make sure you check your sim and battery cover.
Sent from my ADR6400L using XDA Premium App
kuwlness said:
What happens if you're Rooted and running a custom ROM and you do a SIM Card pull? I really want to try this method, but i'm scared this will force my phone to download the new OTA update and that i'll either brick my phone or run into some serious issues.
Click to expand...
Click to collapse
You dont need to pull out the sim card, pulling the battery is good enough. All it does is update the PRL.
nrfitchett4 said:
Make sure you check your sim and battery cover.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Yeah just tried battery pull etc.. no luck uggh thnx though
Sent from my ADR6400L using XDA App
I'm also off 4g since update... They are sending new sim card hope it works... OTA went w/o hitch... But no 4g... Would modem reset help?
Sent from my ADR6400L using XDA App
I'm in the same boat.... I used to get 3-4 bars of 4G service at my home, now after the update I barely get 1 bar of 3G service. I have to force the phone to lock onto 4G by choosing LTE only.
Sent from my ADR6400L using Tapatalk
Second day owning this device and love it so far, but day two has been rough. I am stuck on 3g. All of a sudden today my lte switched and will not go back. Iv'e rebooted, toggled airplane mode and data. Even pulled the sim. I live in a strong 4g area so that is not the problem. My buddy has a nexus and his is fine. I also have had great reception in areas I have always had problems, so not a reception issue. I called verizon and was told it is a know issue that is normally solved with a reboot. She said an update was scheduled for early September to fix the issue. The point of this thread is to find out if anyone else has had this problem, or found a solution.
Edit: After countless toggling I got it back to 4g, but it won't connect to the network. So my thought is that the sim card is trashed. Going to get a new sim card first thing in the morning.
Sent from my SCH-I535 using xda app-developers app
I don't have the exact problem i did notice mine switches from lte to 3g all the time and it stays 3g until i change it back and reboot.
Sent from my SCH-I535 using xda app-developers app
ajd88 said:
Second day owning this device and love it so far, but day two has been rough. I am stuck on 3g. All of a sudden today my lte switched and will not go back. Iv'e rebooted, toggled airplane mode and data. Even pulled the sim. I live in a strong 4g area so that is not the problem. My buddy has a nexus and his is fine. I also have had great reception in areas I have always had problems, so not a reception issue. I called verizon and was told it is a know issue that is normally solved with a reboot. She said an update was scheduled for early September to fix the issue. The point of this thread is to find out if anyone else has had this problem, or found a solution.
Edit: After countless toggling I got it back to 4g, but it won't connect to the network. So my thought is that the sim card is trashed. Going to get a new sim card first thing in the morning.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Unfortunately I am also finding myself stuck in 3g. I have pulled the battery, installed a new ROM. Still working on it, not thrilled. Prior to 4g disappearing, it showed 4g, however I was unable to connect over it. I hope this isn't a hardware issue.
---------- Post added at 08:12 PM ---------- Previous post was at 08:02 PM ----------
ajd88 said:
Edit: After countless toggling I got it back to 4g, but it won't connect to the network. So my thought is that the sim card is trashed. Going to get a new sim card first thing in the morning.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Did this work?
Just FYI, I have the SCH-i535 and am noticing similar behavior. I had a Samsung Droid Charge before the SGS3, and it stayed locked to 4G LTE in the same exact areas of my home. If my Charge did happen to drop 4G, it would always come back. But not with my SCH-i535. Once 4G drops it stays on 3G until I reboot the phone. So far, this is my only complaint about this phone.
It is very random for me. Im certain its a **** sim card. Right now its fine, but at any time it may get stuck on 3g. Also while at work the first couple of days it would hold a decent 3g signal, now its primarily on 1x. Once i replace the sim card I am hopeful for it to be fine.
Sent from my SCH-I535 using xda app-developers app
ajd88 said:
It is very random for me. Im certain its a **** sim card. Right now its fine, but at any time it may get stuck on 3g. Also while at work the first couple of days it would hold a decent 3g signal, now its primarily on 1x. Once i replace the sim card I am hopeful for it to be fine.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I thought Verizon said that this was a known issue? I'm just curious as to why you would disagree. But if a new SIM does happen to fix the problem, please let us know.
Just a heads up! I have the same issue, but I can't get 4g back at all, which I thought stemmed from flashing CM9, but this thread is making me wonder now! I spent an hour on the phone with Verizon technical support and they said you will get a popup if the sim is the issue. They told me its the phone and they are sending me a new one. FYI you can try this code. *2767*3855# in the dialer to factory reset the phone ( can do the same in recovery ofcourse), but you HAVE to be running STOCK UNROOTED! Some people have had luck with this "resetting" the radio I guess. If this doesnt work, might as well call them and get a new phone coming. TRUST ME, I believe I did everything I could think of before calling them, except taking the phone apart and pulling a new radio out of my ass!! Lol
I'd just return the phone and get a new one if possible.
They did tell me it was known issue. Its just weird how random it is. I am hopeful it is either the sim card of a software issue. I hope it is not a hardware issue. I would rather not have my phone replaced as I just put a new screen protector on. Also to those getting a replacement, is it brand new or a certified like new device?
Sent from my SCH-I535 using xda app-developers app
ajd88 said:
They did tell me it was known issue. Its just weird how random it is. I am hopeful it is either the sim card of a software issue. I hope it is not a hardware issue. I would rather not have my phone replaced as I just put a new screen protector on. Also to those getting a replacement, is it brand new or a certified like new device?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I did read in another forum that the replacement phones are coming out with a baseband update. I'm guessing that we will probably need to exchange our phones...or be patient for the OTA. Hopefully it won't be too much longer. Incidentally, I just did a factory reset and 4G now appears to be working. Time will tell...
mds96 said:
Just a heads up! I have the same issue, but I can't get 4g back at all, which I thought stemmed from flashing CM9, but this thread is making me wonder now! I spent an hour on the phone with Verizon technical support and they said you will get a popup if the sim is the issue. They told me its the phone and they are sending me a new one. FYI you can try this code. *2767*3855# in the dialer to factory reset the phone ( can do the same in recovery ofcourse), but you HAVE to be running STOCK UNROOTED! Some people have had luck with this "resetting" the radio I guess. If this doesnt work, might as well call them and get a new phone coming. TRUST ME, I believe I did everything I could think of before calling them, except taking the phone apart and pulling a new radio out of my ass!! Lol
Click to expand...
Click to collapse
I also flashed CM9, and I am fairly certain this was the cause of my problems. Nothing I did would make 4G work again.
Other 4G VZW devices seemed to work fine at the same time(I have an ipad3 for work, POS).
I didn't mess with it for a couple of hours while running errands, then all of the sudden it was working again. Been fine ever since as far as I can tell. It would be nice to know what exactly is causing this, but for now I'd caution against messing with cm9 .
Hey everyone, i'm a new coming from the OG razr and while i heard the radio on the s3 isn't as good as the razr i think my phone might have a problem. It seems to get stuck on 1x a lot and the only way to get back to 4g is to restart the phone. my phone is rooted but stock rom. Is this a common problem? Also under under APN LTE verizon internet is checked not EHRPD. Is this correct?
topaz330 said:
Hey everyone, i'm a new coming from the OG razr and while i heard the radio on the s3 isn't as good as the razr i think my phone might have a problem. It seems to get stuck on 1x a lot and the only way to get back to 4g is to restart the phone. my phone is rooted but stock rom. Is this a common problem? Also under under APN LTE verizon internet is checked not EHRPD. Is this correct?
Click to expand...
Click to collapse
Its not normal. Take it back before your 14 day period and they'll give you a brand new one for it. If you wait then you'll just get a refurb.
Sent from my SCH-I535 using xda app-developers app
Vorfidus said:
Its not normal. Take it back before your 14 day period and they'll give you a brand new one for it. If you wait then you'll just get a refurb.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
is unrooting as easy as rooting? I'm hoping theres a script or program that can unroot as I'm not the most tech savvy. I'm guessing if i'm bringing it back i'll need to unroot.
topaz330 said:
is unrooting as easy as rooting? I'm hoping theres a script or program that can unroot as I'm not the most tech savvy. I'm guessing if i'm bringing it back i'll need to unroot.
Click to expand...
Click to collapse
You know how to use Odin? Look at section two, "how to get back to stock from any rom."
http://forum.xda-developers.com/showthread.php?t=1762709
Sent from my SCH-I535 using xda app-developers app
dont know how to use odin but the instructions seems easy enough. Just got off the phone with CS and they tell me its most likely the sim card and not the phone and to go to a store to replace it. Is it true that the sim card actually controls the signal?
topaz330 said:
dont know how to use odin but the instructions seems easy enough. Just got off the phone with CS and they tell me its most likely the sim card and not the phone and to go to a store to replace it. Is it true that the sim card actually controls the signal?
Click to expand...
Click to collapse
Yeah it's true, put simply. You can see if it's the sim. But like I said, if you try to get a replacement after your return period, then you'll just get a refurb. So be quick on the draw if the sim card doesn't fix it.
Sent from my SCH-I535 using xda app-developers app
My s3 isn't having that bad of issues but still some bad data reception. Is Samsung going to do any updates or is it just going to be like this permanently
bby144 said:
My s3 isn't having that bad of issues but still some bad data reception. Is Samsung going to do any updates or is it just going to be like this permanently
Click to expand...
Click to collapse
S3s are known to have a number of data issues. Call technical support and try their ideas. When you can rule everything else out, then you know it's your phone. Basically, if a new sim or a factory reset doesn't fix it, you need a new phone.
Sent from my SCH-I535 using xda app-developers app
Vorfidus said:
S3s are known to have a number of data issues. Call technical support and try their ideas. When you can rule everything else out, then you know it's your phone. Basically, if a new sim or a factory reset doesn't fix it, you need a new phone.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Alright, I sent them an email and will probably call them if it starts to get worse.
topaz330 said:
dont know how to use odin but the instructions seems easy enough. Just got off the phone with CS and they tell me its most likely the sim card and not the phone and to go to a store to replace it. Is it true that the sim card actually controls the signal?
Click to expand...
Click to collapse
I took my phone in the store yesterday and they told me flat out that I sim card won't do anything for your signal. I'm not discounting what you're saying, just telling you guys what they told me.
My signal is garbage at home AND at work. I use wifi at home to play with the phone but actual 3G signal is bad. I am lucky to get 2 bars but its generally 1 with speed tests of about 80kbps.
I don't have WIFI at work, and get no signal at all.
I still have a week to return the phone but I'd like to keep it if I can get a better signal.
I am still within my 14 day, maybe 5 days left
Garrett67 said:
I took my phone in the store yesterday and they told me flat out that I sim card won't do anything for your signal. I'm not discounting what you're saying, just telling you guys what they told me.
My signal is garbage at home AND at work. I use wifi at home to play with the phone but actual 3G signal is bad. I am lucky to get 2 bars but its generally 1 with speed tests of about 80kbps.
I don't have WIFI at work, and get no signal at all.
I still have a week to return the phone but I'd like to keep it if I can get a better signal.
I am still within my 14 day, maybe 5 days left
Click to expand...
Click to collapse
Are you new to VZW or have all of your phones had the same problem?
With the thought of you possibly leaving VZW, you would think the store would have tried a new sim card, if only to pacify you. Or they might have offered to switch out the device.
jdk2 said:
Are you new to VZW or have all of your phones had the same problem?
With the thought of you possibly leaving VZW, you would think the store would have tried a new sim card, if only to pacify you. Or they might have offered to switch out the device.
Click to expand...
Click to collapse
I have been with Verizon for years. My Droid X didn't have the best signal but it was much better than this.
One problem is, the store is located in a 4G area, it works great there but it doesn't where I live, nor where I work (which is a decent sized city)
It sounds like you have a bad phone. I'd be pushing for a new one before your worry-free period is up.
Okay, I reset my phone this morning and surprisingly, the signal is much better.
I went from 80-100kbps to about 500-600 kbps. Does that even make sense? The phone is only a week old
Now, perhaps I'm getting too hopeful here and the wind is blowing the right way today or something.
Yesterday I checked my signal with 'Open Signal' (I'd love to know of a good tower location app), and my signal was about 20-23%, right now its at 32-37%. I know that isn't a great jump but in the scheme of things, it is. I'm also at -97dBm, I think yesterday and the day before was over 100
I will note however that I'm still at 2 bars of 3G
I think its just chance , but I'll keep an eye on it.
Couple of weeks ago I also contacted VZW about bad signal/slow data speeds with my phone. They also told me a SIM would be the first fix to try. I had them send me one, for free 2nd day.
Before I swapped it out.. I rebooted my phone and put it in a certain spot and observed signal strength. In my house it ranges from -109 to -113. The data speeds, when the test would even finish, were abysmal. Ran 3 tests and in general they were about 500Kb/s down and anywhere from 0 to 300Kb/s Up. And that was on LTE!
Now without wiping my phone or anything I installed the new SIM and called VZW to activate as their website was bombing. Finally got the thing activated then put my phone back in the same exact spot to observe any changes. While signal strength did not get any better my data speeds increased a whole lot! In the same spot I was getting 5 Mb/s Down and 3 Mb/s Up on average.
Ive also noticed a decrease in LTE drops to 3G and 1X like I was getting before.
So while Ill say that it would seem to be impossible for a SIM to make your signal better, it just may help with your connection.
Thanks for that, I'm going to go up there in awhile and at least swap the card
Well this is my side of the story I had the Galaxy Nexus before sometimes in New York I am in spots where I dont have 4G what is weaird when I go into someones house which i've been many times I only get 3G and then when I go outside I get LTE anyways at the same spot I get 1-2 3G bars and my friend gets 3 bars on iPhone 4S but when doing speed test on both it seems about the same.
Also I am running CM10 and when I was on stock I could tell the signal was a little bit better , you guys think it would be worth a try to swap out sim card as well? how do I make them give me a swap for free?
I finally got someone at Verizon to admit that the 4G dropping issue is at the top of the known issue list. Each time I have gone in the store I have been met with 'surprise' that this is an issue. Invariably they have tried to replace my SIM card or phone none of which has worked. The notes on this issue that the phone support person had were rather disturbing.
The first one indicated that this was a known, accepted issue and that the phone was working as intended. Ack!
The second note said that the vendor was working on the issue...IE HTC.
So...onto HTC I go...
The HTC rep also admitted knowing about the problem. He said they were working on a software update to correct this. This of course led to discussion about ICS. According to the HTC rep I spoke with the update has NOT officially been cancelled at this point. He could not say whether or not the fix for the 4G drops they were working involved ICS, but did seem to indicate it might. As usual no remote ETA as to the fix.
Truthfully I could care less about ICS...I would just to have dependable 4G that didn't drop every time I try to use GPS to get home from work, stream music for my kids, or check Facebook.
mstinson23 said:
I finally got someone at Verizon to admit that the 4G dropping issue is at the top of the known issue list. Each time I have gone in the store I have been met with 'surprise' that this is an issue. Invariably they have tried to replace my SIM card or phone none of which has worked. The notes on this issue that the phone support person had were rather disturbing.
The first one indicated that this was a known, accepted issue and that the phone was working as intended. Ack!
The second note said that the vendor was working on the issue...IE HTC.
So...onto HTC I go...
The HTC rep also admitted knowing about the problem. He said they were working on a software update to correct this. This of course led to discussion about ICS. According to the HTC rep I spoke with the update has NOT officially been cancelled at this point. He could not say whether or not the fix for the 4G drops they were working involved ICS, but did seem to indicate it might. As usual no remote ETA as to the fix.
Truthfully I could care less about ICS...I would just to have dependable 4G that didn't drop every time I try to use GPS to get home from work, stream music for my kids, or check Facebook.
Click to expand...
Click to collapse
I just got a new sim and so far so good. What rom and radio are you on? Radio's tend to be a big factor in data dropping.
Sent from my ADR6400L using Tapatalk 2
Yeah if I run twisted build my 4g will drop but if I use let's say skyraider I have no data drops where ever I go. Many times you need to find the right radio for the rom you use.
Sent from my ThunderBolt using Tapatalk 2
Well...I have tried the .19, the .9 and the leaked ICS radios when I tried the ICS builds. I actually don't know about the leaked radios as I had too many other issues with ICS at this point for me to use regularly...but the .9 and the .19 both give me pretty regular 4G drops. I just dropped back to the .3 radio this morning to see if that helps.
Thanks for chiming in. Maybe I should try another SIM card...only replaced that once...have replaced the phone 3 times now. I spoke with Verizon AGAIN yesterday and was basically told what did I expect with a two year old phone. I guess they expect you to have to buy a new phone every two years to keep them working. Freaking consumer society.
A level 2 tech told me that the drops are also related to the fact that the 4g network isn't fully implemented. What we get most the time is a 4g extension that was put in place to expand the network faster. They also told me that the parts of the network that are a 4g extension get only half the speed of a fully implemented area. The suggestion I was given was just disable 4g when I'm in areas that have spotty coverage which actually helps. The problem seems to show itself on the hand off between 3g and 4g. Almost like the phone gets confused on which network it should be on.
Sent from my ADR6400L using Tapatalk 2
I think I am in a crappy 4g zone. But now you make me wonder about that...
I'm in an area with solid 4G coverage (I use an LG Revolution). I just installed a ROM on my brother's Thunderbolt for the first time last night, largely prompted by his phone being stuck on 1X regardless of where he is. Sadly, it didn't seem to help, even with trying to flash a few radios. His friend also has a Thunderbolt, and his has no connection problems in the same area. Who knows.
cowrecked said:
I'm in an area with solid 4G coverage (I use an LG Revolution). I just installed a ROM on my brother's Thunderbolt for the first time last night, largely prompted by his phone being stuck on 1X regardless of where he is. Sadly, it didn't seem to help, even with trying to flash a few radios. His friend also has a Thunderbolt, and his has no connection problems in the same area. Who knows.
Click to expand...
Click to collapse
Your brother needs a new sim card. Real simple fix.
Sent from my Nexus 7 using Tapatalk 2
Hey all,
I recently picked up a LG G2 (second hand)
and I believe I have some issues with the phone not picking up LTE so easily.
Before this, I had Iphone 5, nexus 4, G Pro, Gnote2, etc... and they all picked up LTE just fine at my home
However, G2 rarely picks up LTE signal and it is mostly on HSPA+ (4G Icon) I believe.
I took it into AT&T store to see if I could get a new sim card but when I got there, the phone picked up LTE no problem.........
Looks like many Sprint users are experiencing same issue.. is there a fix for this??
*The phone is currently on stock / non-rooted 4.4.2
Thank you in advance!
I'm in the same boat as you, my data will work for a good 30+ min and then all of sudden no network for 30 seconds or so. I've also been unable to connect to a lte signal I've only been able to use hspa, searching the threads on here have been hit and miss with a lot of vague answers but nothing clear cut if anyone's dealt with this and has a clear fix it would be appreciated.
Sent from my LG-D800 using Tapatalk
A little update to this, yesterday I went to AT&T to see if I could maybe clear this up with a new SIM card and while waiting I checked out the two G2s they had there, these two display phones were literally 10 ft apart and one had lte while the other one was stuck on 4g only. I think this is looking more like a hardware issue now after checking out both store phones on display, I'm going in today to swap out my handset to see if this will solve it.
Sent from my LG-D800 using Tapatalk
Here's another update for those with lte or signal loss issues, after trying everything I could find on these forums the only answer was a warranty swap out, as soon as I put my SIM card into the warranty phone let showed up and after half a day I haven't experienced no random signal loss at all.
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Interesting...
This is interesting. Currently running CM11 latest nightly and I thought it was due to CM codebase. It looks like non-CM related?
Please keep the details coming. When I have time, I will flash a stock ROM to see what happens. But at this point, it looks scary that maybe hardware problems might be there.
For comparison, 2 iPhones literally next to G2 had 3 bars with LTE while my G2 had no network.
ainstushar said:
This is interesting. Currently running CM11 latest nightly and I thought it was due to CM codebase. It looks like non-CM related?
Please keep the details coming. When I have time, I will flash a stock ROM to see what happens. But at this point, it looks scary that maybe hardware problems might be there.
For comparison, 2 iPhones literally next to G2 had 3 bars with LTE while my G2 had no network.
Click to expand...
Click to collapse
After a full day and a half use now im fulling supporting the theory of a hardware fault. Before returning my phone for a replacement i was fully rooted on gardys kit kat rom with recovery, i had read that supposedly rooting or flashing was apparently breaking lte so i went back to the stock jellybean rom only to discover the issue still there, i then fully updated to the over the air kit kat update which also did not solve the issue. It really does look like theres a issue with the phone itself.
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Oh wow. Thanks for your reply.
So i have tried working on this and so far no good.
LTE picks up good when i walk into an att store and that is causing difficulty with store workers..
I get stable, steady connection with hspa+ but rarely pick up LTE..
What is the process of getting a replacement? Its way over 15,30 day period for me..
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For me lte did not work at all even in store, I can see where you might have a issue if they can't reproduce the issue but just be persistent and they should take care of it for you. As for warranty you have a year from your purchase date for a warranty claim through At&t, I went through a device support center which you might have depending on where you live otherwise you can send it in. You must revert back to a complete stock state or you will be more than likely denied.
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Got it fixed after several attempts with new sim cards! Picks up Lte fine! Wootwoot
My fix
call att tech support make sure that the lg g2 imei matches your line/sim card
So I went through a bunch of phones in the past couple weeks, I have at&t service but my last phone was verizon droid maxx. Next I went to the AT&T store and he put my phone number under the new sim card for my AT&T LG G2 but the rep didn't ask me for the IMEI or look at the phone at all, he just got my line on the new sim and I left. I noticed the phone was going back and fourth to LTE but it was 4g (non LTE) about 70% of the time. I changed APN settings, I updated, nothing worked. Then I remembered a long time ago that if you go from android, blackberry, or iphone to another type of phone you would have to call att and make sure something was changed so I called att tech support and asked if they would put my IMEI under the new sim, the tech said yeah I should do that because currently my line doesn't show I have the g2 (make sure to call tech support because online it'll show you have a g2 and if you call costumer service usually they will see the g2 too) and after that i reset my phone and got LTE 100% of the time since then.