Related
So I finally had the power button sink down inside of my Thunderbolt, this is the second time it's happened in less then 20 days. Once again I sent HTC an email regarding the issue (as I did last time) but this time I recieved no help. So I called Verizon and spoke to a nice lady named Christine, who once I explained everything to her how the issue was known etc etc...
Verizon now has a reference number thats already ready in front of the reps thats strictly for this issue. I will recieve my "new phone" on Tuesday. Just wanted to post this so others who are having this isuue and even if you are out of your 14 days, even though you still have a 1 year manf. warranty, due to the high amounts of this issue, Verizon is not questioning this matter and will gladly set you up with a return.
Good luck guys!
Mr.Obvious said:
So I finally had the power button sink down inside of my Thunderbolt, this is the second time it's happened in less then 20 days. Once again I sent HTC an email regarding the issue (as I did last time) but this time I recieved no help. So I called Verizon and spoke to a nice lady named Christine, who once I explained everything to her how the issue was known etc etc...
Verizon now has a reference number thats already ready in front of the reps thats strictly for this issue. I will recieve my "new phone" on Tuesday. Just wanted to post this so others who are having this isuue and even if you are out of your 14 days, even though you still have a 1 year manf. warranty, due to the high amounts of this issue, Verizon is not questioning this matter and will gladly set you up with a return.
Good luck guys!
Click to expand...
Click to collapse
Dont forget to "un-root" before you send it back!
What was the reference number?
Sent from my ADR6400L using XDA Premium App
How do I know if it's sunken in? Mine works but seems to be harder to get.
Sent from my ADR6400L using XDA Premium App
If it's sitting lower than your volume button on the side of the phone, it's sunken in.
Mine is sunken in, but it doesn't bother me.. Doesn't effect the function at all and my case covers the button so it feels the same.
Well I'll be at verizon tomorrow
Sent from my ADR6400L using XDA Premium App
hope this doesnt happen to me. took 2 returns to finally get a phone which had a working headphone jack and power button out of the box.
i have had this since day4 but i dont feel like re-rooting a new one to have the button perfect
I only have this issue with the extended battery cover...
Sent from my ADR6400L using Tapatalk
trizzle21 said:
More reason why you should get a damn IPHONE 4
Click to expand...
Click to collapse
Can we get a moderator here please?
This is just gonna cause problems.
Sent from my ADR6400L using XDA Premium App
Jazi said:
Can we get a moderator here please?
This is just gonna cause problems.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Seems like the moderators have been on vacation on this forum for a little while. Been a lot of these types of posts going on lately.
inzandity said:
Seems like the moderators have been on vacation on this forum for a little while. Been a lot of these types of posts going on lately.
Click to expand...
Click to collapse
Yea I have noticed this as well. At first I was taking them seriously. Now its just too obvious.
The reference number for the insurance they have and its not "given out" to customers, it's used to easily process the claim and not ask 100 questions to you. Also make sure they don't "deactivate" your 4G Sim which they did mine, had to return to a Verizon store today to get another one. It has to have an active line, which this is what I was told. Either way I'm still expecting a new phone tomorrow, hopefully won't have this issues anymore.
And yes please make sure you un-root.
Cheers.
If you guys are getting brand new in box thunderbolts I'm going to be pissed. They sent me a refurbished one and claimed they aren't allowed to send me a new one.
Sent from my ADR6400L using XDA Premium App
ProTekk said:
If you guys are getting brand new in box thunderbolts I'm going to be pissed. They sent me a refurbished one and claimed they aren't allowed to send me a new one.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Glad to at least see you got it replaced.
They handed me a whole new one today. I got to keep my SD card hahah I got a new phone with battery and everything
Sent from my ADR6400L using XDA Premium App
ProTekk said:
If you guys are getting brand new in box thunderbolts I'm going to be pissed. They sent me a refurbished one and claimed they aren't allowed to send me a new one.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
How can they be giving out refurbished phones and it's only been out for 30 days?
They handed me a whole new phone. The guy said they didn't have refurb yet.
Sent from my ADR6400L using XDA Premium App
I just finished doing a satisfaction survey about my One S. It asks how you like it, what made you buy it and things you don't like about it. I made it pretty clear I wasn't satisfied with this phone the way it is now. The bloatware, the signal problems, the gps jumping all over the place and the wifi/4g bug after the newest update.
After I was done with the survey I qulified for a moderated forum, I must attend the forum for 3 days straight, twice a day for a total of 30-60 minutes. I will receive a $50 voucher once completed, the forum will be announced at a future date.
DO THE SURVEY, LET THEM KNOW WE DON'T WANT THE BLOATWARE AND THAT THE UPDATE SCREWED THE PHONE UP.
I got that survey also. And I let them know about all the bloat as well
Sent from my HTC One S
Same here, and let loose with both guns about the bloatware, and how I feel about their capping data, but also installing apps that can't be disabled that use data.
At the end I was told I qualified for a follow up study I would be paid $50 to complete. Anyone else get that? I haven't been sent the info on the study yet, though.
Sent from my HTC One S using XDA Premium
Droidificator said:
Same here, and let loose with both guns about the bloatware, and how I feel about their capping data, but also installing apps that can't be disabled that use data.
At the end I was told I qualified for a follow up study I would be paid $50 to complete. Anyone else get that? I haven't been sent the info on the study yet, though.
Sent from my HTC One S using XDA Premium
Click to expand...
Click to collapse
Yeah, I got the $50 offer too, seems like the dissatisfied customers are getting the offer.
Where can I take the survey
Sent from my HTC VLE_U using Tapatalk 2
Yeah. I got this offer too. Hopefully less bloatware.
Sent from my HTC VLE_U using Tapatalk 2
ccondon said:
Where can I take the survey
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
You have to get a personal invite via email. I found mine sitting in my spam box yesterday. I complained about everything except I forgot about them removing free tethering. I too took up the invite for the $50 followup.
I got this too. Before even visiting xda. I answered it all and mentioned the bloatware and sensitive screen and battery size. (Not that I have battery issues but still) I also went for the $50 offer still waiting on the confirmation email.
Sent from my HTC one sex
Me too. Waiting for the other thing to start. The ota had my phone performing worse on quadrant. And yesterday I got that bug where the phone had no signal while on gps.
Still nothing about the followup. Anyone get their info yet? I want my $50
Now ask yourself, did I really just read that? Yes you did.
Droidificator said:
Still nothing about the followup. Anyone get their info yet? I want my $50
Now ask yourself, did I really just read that? Yes you did.
Click to expand...
Click to collapse
Nothing yet, I think it said it could be a few weeks before we do the forum.
how did y'all get the offer for the survey?
In an email.
Sent from my H1S using XDA Premium.
Anyone ever get the follow up after the forum participation for the $50? It's been over a month now.
Sent from my SGH-T999 using xda app-developers app
elracing21 said:
Anyone ever get the follow up after the forum participation for the $50? It's been over a month now.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I haven't. Sure was nice of them to get our hopes up. Of course, I haven't gotten my $50 rebate or the $100 for trading in my Shadow II yet either. I'm about ready to try the GS3 (maybe it will actually do some things properly) so add all my One S accessories to the list, and this has turned into a very expensive lesson (along the lines of: The HD2 must be the exception, cause HTC + Tmobile = Fail).
Nope. Me neither. I gave them a call and i was told if i don't receive by the end of the month(steadily approaching) to call back and they will get it situated. Other than that. No help. Seemed like they didn't even have access to any basic information.
Sent from my HTC VLE_U using Tapatalk 2
BerMM said:
I haven't. Sure was nice of them to get our hopes up. Of course, I haven't gotten my $50 rebate or the $100 for trading in my Shadow II yet either. I'm about ready to try the GS3 (maybe it will actually do some things properly) so add all my One S accessories to the list, and this has turned into a very expensive lesson (along the lines of: The HD2 must be the exception, cause HTC + Tmobile = Fail).
Click to expand...
Click to collapse
I went with the gs3 after waiting these 2-3 months without s-off on the one S. No regrets. The gs3 is just a much better device with more dev support. I don't blame the device just as you said the Htc+Tmobile combo = fail
Nope. Me neither. I gave them a call and i was told if i don't receive by the end of the month(steadily approaching) to call back and they will get it situated. Other than that. No help. Seemed like they didn't even have access to any basic information.
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
What contact information did you use to get in touch with them. I no longer have the original email. I don't even remember entering my street address anywhere for them to send me the money. I have bad memory so if we had to I don't remember.
Sent from my SGH-T999 using xda app-developers app
elracing21 said:
I went with the gs3 after waiting these 2-3 months without s-off on the one S. No regrets. The gs3 is just a much better device with more dev support. I don't blame the device just as you said the Htc+Tmobile combo = fail
What contact information did you use to get in touch with them. I no longer have the original email. I don't even remember entering my street address anywhere for them to send me the money. I have bad memory so if we had to I don't remember.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
1-888-525-5026 here is the number that is in the email. I'm pretty sure the first time you sign into the forum it asked for your address and other info.
Sent from my HTC VLE_U using Tapatalk 2
Still nothing in the mail.. Anyone get their incentive yet?
Sent from my HTC VLE_U using Tapatalk 2
Mathato said:
Still nothing in the mail.. Anyone get their incentive yet?
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
Pollsters=politicians=lawyers=crooks. Still regret wasting my 5 minutes.
Sent from my HTC One S using xda app-developers app
Hey guys,
Since I already posted this in another thread, I thought I would post a new topic just in case anyone misses it.
I've got a friend working in Three who is able to get yourself the S4 at £35 a month but can also give you a £30 credit and some extra minutes too :good:
If anyone is interested then feel free to give me a message
Just out of curiosity, has anyone bought the phone from Three yet? How was your experience?
BTW this isn't just exclusive to the S4, there's other phones too.
was due for an upgrade from three, got the £35/month 500 min unlimited data also got a home signal box for free as i get bad indoor coverage.
Sent from my Nexus 4 using xda premium
Now I wish I was in the UK.
Sent from my GT-N7000 using xda app-developers app
big_b0sss said:
was due for an upgrade from three, got the £35/month 500 min unlimited data also got a home signal box for free as i get bad indoor coverage.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Nice one! Have they sent out the home signal box yet?
squabbi said:
Now I wish I was in the UK.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
Haha
After a few PM's with several other members I thought I'd post how this works...
I simply forward your phone number and name to someone who works in Three's direct sales department based in Glasgow. They'll contact you at a specified time and discuss the phone, the plan and the offer with you. It is up to you whether you want to place your order right there and then or place the order at another time. The order must be placed over the phone however in order to qualify for the deal as this is the only way they can add the credit and minutes to the account.
Contact me for more information if you are interested :good:
As for why I'm posting this here, let's just say I owe this person a favor
Basically DarkStones mate will be getting a commison from each of you. Which I personally think is a nice thing to do, just a shame im mates with my local store manager so already have mine ordered.
Well played to you though mate!!
DarkStone1337 said:
Nice one! Have they sent out the home signal box yet?
Haha
Click to expand...
Click to collapse
no it will be shipped with the phone. have you any experience with home signal box?
Sent from my Nexus 4 using xda premium
big_b0sss said:
no it will be shipped with the phone. have you any experience with home signal box?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Not personally no, but I've heard from others that it works pretty well
Just a heads up guys, from 26th April onwards, there will be a £49 upfront cost for the phone if you buy it online or phone into inbound sales.
Of course I can get this waived for you even after this date :good: Also, this is a new contract and not an upgrade to your existing contract for those that are interested.
big_b0sss said:
no it will be shipped with the phone. have you any experience with home signal box?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Using one now, works very well, the range is limited though.
Sent from my HTC One using xda app-developers app
isn't this the same deal on the Three website which you could also get around £75 cashback via TCB???
fazzxx said:
isn't this the same deal on the Three website which you could also get around £75 cashback via TCB???
Click to expand...
Click to collapse
You wouldn't get the extra minutes and TCB may take a while to track. The credit can be applied immediately to the account by ordering directly from Three via myself. An additional £30 credit can also be added to a friend or family Three account if you have their phone number too.
I'm always suspicious of posts like this - how do we know that the 'friend' who works for Three isn't the OP.
Sent from my Nexus 4 using Tapatalk 2
it is always expensive in UK than US
pnnorth said:
I'm always suspicious of posts like this - how do we know that the 'friend' who works for Three isn't the OP.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Simply put, I don't need to, look at my history and you'll see what I really do for a living. I'm just helping out, to be honest it doesn't matter to me whether people are suspicious or not though
realpg said:
it is always expensive in UK than US
Click to expand...
Click to collapse
I really disagree with that
Jme369 said:
Using one now, works very well, the range is limited though.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
how limited, same range as wifi router??
Sent from my Nexus 4 using xda premium
Hey guys, just a quick bump to let you know that the offer ends at the end of this month. Also, a big thank you to everyone who has taken this deal up :good:
My S4 is due to come on Friday, can't wait ^_^
I went to the store today to get a new phone but their computers are down. Anyone else have this going on today?
Sent from my SGH-I777 using xda premium
Not in the SF Bay Area. Went in at 10 wnd picked up the white one. They said they have 10 units of each color. There were 6 people waiting with me for the phone
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
It's down here in Arizona as well. They took my info and are holding one for me...very irritating. Horrible launch by AT&T standards.
They actually have the phone, but I can't buy it...infuriating.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
yeah im in Orange County and the systems were down T_T
Same thing in upstate ny switching from sprint today hopefully I can have the phone before the mall closes today which is looking doubtful
Sent from my EVO using Xparent Blue Tapatalk 2
Would this mean that my preorder status will be messed up as well. Ive preordered on the 24th and still have "proccessing" showing
Sent from my SGH-I777 using xda premium
same here i went to the att store in glendale ca and they said all systems are down so i called a few more stores and they also confirmed systems are down so i went to order online and it too is down o'well i guess i stick with my ip5.
Down is So Cal as well..
I returned a HTC One for the S4 and they did it manually for me..
Another classy show AT&T.
In Roswell New Mexico the systems were down also
Sent from my SAMSUNG-SGH-I717 using xda premium
No kidding, I planned my day around this as I live 45 minutes away from my closest store. Figured I'd pick up the phone have lunch and watch a movie....this was starting at 10am.
I know it's a computer thing not a local employee's fault, but I will be asking for a free accessory or a discount as this whole launch was a horribly executed from start to finish.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Got my at 10 AM here in Houston white one (just retired my SG3 five month old). Already rooted and tethering waiting for a rom to try.
yep same thing here (so - cal) very annoying they are holding onto my phones; does anyone have an ETA for the fix? Tomorrow?
nlghtcrawler said:
In Roswell New Mexico the systems were down also
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Area 51 haha
Sent from my MB855 using xda app-developers app
cybershawngates said:
yep same thing here (so - cal) very annoying they are holding onto my phones; does anyone have an ETA for the fix? Tomorrow?
Click to expand...
Click to collapse
I am willing to bet AT&T's response would be "soon". That seems to be their response on all issues these days. Well, honestly I didn't answer your question but AT&T is really starting to pi*s me off at this point. And maybe it's a bit of the conspiracy theorists coming out of me, but I find it odd that AT&T suffers such a large computer failure on the day of a launch that they have pretty much screwed up all of the way to this point. Something just doesn't smell right here.
well the AT&T chat rep didn't know what I was talking about, so I gave her the link to this thread. She read it and found it interesting and sent it up but asked me to call the customer svc number which I didn't bother calling. (after hrs anyway).
I hung around all day, went out for lunch, went to a movie, went shopping, had dinner, but by 6:45pm their systems were still down. Keep in mind I had a10am store appointment. How could this launch be any worse?!?!
Sent from my Nexus 10 using xda app-developers app
same thing happened to me in socal. no upgrades available because of some system-wide error. so pissed. i hope it is ready tomorrow...
I went in around 12, and they told me the systems were down. Went to Target, and they said the phone was ready to buy, so I agreed. The man came after 15 minutes and said the systems were down. After calling all day, they said hopefully by the morning they would have it ready. I asked them why the system was down, and they said it had to do with the East Coast launch, and mentioned that it, "messed the systems up." AT&T really needs to get their **** together.
Well, it couldn't have been anything too high up the chain. I manage an at&t authorized retailer and we experienced no issues whatsoever at any of our 10 stores. If the switch was backed up, that would have affected all channels' activations. You guys should check out your local dealers if they're still having issues tomorrow.
Sent from my SGH-I747 using Tapatalk 2
I definitely want to get a Nexus 5 (battery and camera issues aside), but all the reported defects with either the speakers, scratches on the screen, loose buttons, etc are giving me pause. I'm thinking about waiting a month or so until the inventory at the stores gets another batch from LG.
Is anyone else waiting to get the phone until new inventory is replaces with new batches/revisions of the inventory?
How long do you think I should wait before the next batches come out? How long are you waiting?
Just get it. I've had zero issues with the phone.
Sent from my Nexus 5 using Tapatalk
No defects, no light bleed, tight power button, tight volume button.
Perfect.
JDI Panel
South Korea
Black
16GB
no mine is fine. 32gb white everything is tight and beautiful display none of the "bleeding" or whatever shananagins that is allegedly going on.
Echo most of the statements here about good quality device. Still can't believe the value for the price. I've used mostly Sony devices for the past seven years. They launch at one and a half the cost and update the software at least six months after it's released.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Mine works perfectly. But sadly I'm returning it. At&t (straight talk) had better signal yet there is no LTE. I'll be sticking with Verizon. Signal is not as strong but I get LTE in 90% of places.
Sent from my Nexus 5 using xda app-developers app
This phone is flawless. I think most of the "problems" are just people exaggerating or people whose desires are insatiable
That defect thread is poison...
Don't worry about it. That's just a handful of people with issues, it doesn't mean every N5 is defective. If you want one now, get one now. If it has some horrible issue, exchange it for another one. Simple as that.
I don't want to ruin your party but I have 7 dead pixels on my screen and believe me I'm not exaggerating I guess it just comes down to each person experience with their units, I would recommend based on mine to wait.
Sent from my Nexus 5 using Tapatalk
There were 4 or so revisions of the Nexus 4. It's never wrong to let manufacturers work out the kinks on the first sacrificial lambs.
I'm not really worried about the "defects", I'm waiting more for the dev scene to get cookin... I know I'm gonna wanna flash something as soon as I get the phone. I'm also on Sprint and things seem to be pretty hit or miss with them right now, so I'm giving them time to get it sorted (hopefully).
Just don't wait too long, or you might find yourself trying to decide between the n5 and galaxy s5...
Sent from my EVO LTE
I'm definitely waiting.
Rushed into getting the N4 in first batch last year and regretted that decision.
Sent from my C6603 using xda app-developers app
xchasa said:
I'm definitely waiting.
Rushed into getting the N4 in first batch last year and regretted that decision.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
Same here, but how much should we wait is the question? A month or two or even more?
This could be tracked with the serial numbers of the devices I guess, considering posting a thread about this in a couple of days.
Hopefully they update the inventory in Germany soon.
Manbot27 said:
There were 4 or so revisions of the Nexus 4. It's never wrong to let manufacturers work out the kinks on the first sacrificial lambs.
Click to expand...
Click to collapse
Yet my Rev 1 is just fine, and always has been.
Another vote for just getting it. 16gb white, ordered within 5 minutes of release and everything works great.
Sent from my Nexus 5 using Tapatalk
---------- Post added at 09:15 AM ---------- Previous post was at 09:14 AM ----------
ricecake2000 said:
Mine works perfectly. But sadly I'm returning it. At&t (straight talk) had better signal yet there is no LTE. I'll be sticking with Verizon. Signal is not as strong but I get LTE in 90% of places.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Why not aio? I believe you get lte too.
Sent from my Nexus 5 using Tapatalk
ricecake2000 said:
Mine works perfectly. But sadly I'm returning it. At&t (straight talk) had better signal yet there is no LTE. I'll be sticking with Verizon. Signal is not as strong but I get LTE in 90% of places.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
How fast is the speed on straight talk?
Even on HSPA+ I get 16 down with the nexus 5, which is more than enough for anything I personally do on a phone. Including streaming movies.
Sent from my Nexus 5 using xda app-developers app
Solutions Etcetera said:
Yet my Rev 1 is just fine, and always has been.
Click to expand...
Click to collapse
So because you didn't have any issues that means the thousands of other phones out there never had any? Yes that's intelligent logic.
Manbot27 said:
So because you didn't have any issues that means the thousands of other phones out there never had any? Yes that's intelligent logic.
Click to expand...
Click to collapse
Many in these forums go out of their way to look for issues (rattling buttons - give me a break - they float in the casing over the actual electrical contacts).
Lots of products get revved throughout their life cycle. It doesn't mean all previous revs were defective.
You can wait if you want to. Hell, I'll probably wait for the nexus 6 as I just don't see this one as that much of an upgrade, and a newer, better one is less than a year away.
I got my N5 day after release day and it is flawless, not a single problem.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Is dumb as the statement may sound, those who feel like waiting should, those who don't, shouldn't.
I'll explain why.
Those who can quickly get pissed of that their phone doesn't have "nipples" (N4 reversion), or the smallest most insignificant change, should wait.
For most people, that never an issue, and they should buy soon, but for me, I was childishly willing to pay $30, to trade with a newer reversion... Luckily I didn't get the opportunity to
Sent from my Nexus 5 using XDA Premium 4 mobile app