Nexus 5 not charging/charging slowly - Nexus 5 Q&A, Help & Troubleshooting

I was wondering whether anyone else is having issues with their Nexus 5 not charging, or at the very least charging super slowly?
Mine has been plugged in for about 3 hours and only charged up about 10%. Could it be a teething issue (it's the first charge out of the box) or something worth contacting Google about?
Any input would be gratefully received.

Tone-Fu said:
I was wondering whether anyone else is having issues with their Nexus 5 not charging, or at the very least charging super slowly?
Mine has been plugged in for about 3 hours and only charged up about 10%. Could it be a teething issue (it's the first charge out of the box) or something worth contacting Google about?
Any input would be gratefully received.
Click to expand...
Click to collapse
Reboot your phone. Does it show the same battery percentage?

abaaaabbbb63 said:
Reboot your phone. Does it show the same battery percentage?
Click to expand...
Click to collapse
Yeah, I've rebooted a few times as I've been installing odds and bods and getting it how I like it.
I plugged it in with a different charger which took it up to 100% in about an hour, but after unplugging it and using it for about 45mins it's dropped like 35-40% - and that isn't media consumption, that's just settings, web, etc. I'm not sure whether its me or the phone!

Tone-Fu said:
Yeah, I've rebooted a few times as I've been installing odds and bods and getting it how I like it.
I plugged it in with a different charger which took it up to 100% in about an hour, but after unplugging it and using it for about 45mins it's dropped like 35-40% - and that isn't media consumption, that's just settings, web, etc. I'm not sure whether its me or the phone!
Click to expand...
Click to collapse
Definitely the phone. But I can't figure out exactly what.
The drop to 40% could some from brightness, data, you using and playing with it. In that case, the charger is broken, and needs sending back.

When it's charging go to settings > battery and see what it says at the top next to the word charging.
If it says (AC) then it should be going up around 1% or so every minute, if it says (USB) then it will be anything from 1% every 3 or 4 minutes to every 15 minutes. If you're using the stock charger (plugged into wall socket) it should always say (AC), if it says (USB) then something is wrong.

I'll keep an eye on it over the next 12-24 and see if I can isolate what's responsible. It's an odd one though, for sure.

Tone-Fu said:
I was wondering whether anyone else is having issues with their Nexus 5 not charging, or at the very least charging super slowly?
Mine has been plugged in for about 3 hours and only charged up about 10%. Could it be a teething issue (it's the first charge out of the box) or something worth contacting Google about?
Any input would be gratefully received.
Click to expand...
Click to collapse
Glad it's not just me experiencing this. I noticed yesterday that when I took my new Nexus 5 out of the box and plugged into my computer's USB port to charge it the phone's battery percentage was rising painfully slowly, and the percentage wouldn't budge at all when the screen was on.
I charged it to 100% over night using the supplied charger. Drove to work this morning with it plugged into the USB port on my car stereo, and unlike my Nexus 4 which would usually be on 100% by the time I get out of the car, the Nexus 5 was on 94%.
I've been at work for an one hour and 20 minutes now, and whilst my nexus 5 was sitting in my pocket doing seemingly nothing it has dropped from 94% to 80% battery. At this rate it will be on red before I leave work, and even sooner than that if I have to actually use it.
BetterBatteryStats doesn't work with Kit Kat yet so I'm unable to gain any further clues... Will be interested to hear what happens with your Nexus 5.

I've been keeping my eye on it and it seems that Google Services is using the most battery, 24% at present, and my screen - which I would expect to be sapping it the most - is only at 9%.
That said, I charged it up to 100% last night and left it and it was at 91% by morning without being used at all. By lunchtime it was down to 73%, again, without any use save for half a dozen text messages sent.
It's not terribly impressive so far, it has to be said. I'm hoping it's just a painful breaking in process rather than an RMA issue, because Google offers shocking after sales service.

Tone-Fu said:
I've been keeping my eye on it and it seems that Google Services is using the most battery, 24% at present, and my screen - which I would expect to be sapping it the most - is only at 9%.
That said, I charged it up to 100% last night and left it and it was at 91% by morning without being used at all. By lunchtime it was down to 73%, again, without any use save for half a dozen text messages sent.
It's not terribly impressive so far, it has to be said. I'm hoping it's just a painful breaking in process rather than an RMA issue, because Google offers shocking after sales service.
Click to expand...
Click to collapse
You don't need to RMA. It's the software's fault. Maybe the fact that Google Now listens to you continuously when you're on your homescreen has something to do with it.

Sounds like the phone is performing some sort of heavy background task? Maybe backing up your app settings?

Mine also seems to be discharging very quickly and charging very slowly. It charged the same way on a few different chargers. My SIII can usually go from 10->80 in like 30 minutes...

The always listening thing doesn't seem to be activated on mine (it's a UK model), but I've been surprised by the drain when it's on standby, without even being touched. I'm used to battery life being a bit iffy, as I've come to this from a Nexus 4, but I was expecting a little bit more so far.
I've tried factory resetting in the hope that it might iron-out any potential software issue, so I'll keep tabs on it today and see how it progresses. Fingers crossed, eh?!
Cheers for the continued input folks.

I thought I was the only experiencing this issue it takes awhile to charge and battery drains very quickly. Last night battery was down to 20% this morning woke up and found battery was completely dead, not impressed at all. My biggest concern here after using note 3 for the last month this is very worrying indeed.
Mine is also from the uk.
What are google like on returns and s&@t?

Tone-Fu said:
I've been keeping my eye on it and it seems that Google Services is using the most battery, 24% at present, and my screen - which I would expect to be sapping it the most - is only at 9%.
That said, I charged it up to 100% last night and left it and it was at 91% by morning without being used at all. By lunchtime it was down to 73%, again, without any use save for half a dozen text messages sent.
It's not terribly impressive so far, it has to be said. I'm hoping it's just a painful breaking in process rather than an RMA issue, because Google offers shocking after sales service.
Click to expand...
Click to collapse
I think this is definitely a Play Services issue.
When I checked my phone late last night I noticed that Google had forwarded a Play Services update to the Play Store. I've been playing with my phone this morning and battery seems hugely improved. Watched YouTube videos for 45-50 minutes and the battery dropped from 100% to 91%, which would suggest a potential screen-on time of around 8 hours and 20 minutes in total. Not bad.
I've had my phone in my pocket for 30 minutes and the battery hasn't budged from 91%, which is again good news. Yesterday it was dropping 1% every 5 or 6 minutes.
It will be interesting to see how it holds up when I stream my Google Play Music library in the car on the way to work, or how it is when I get to my office where the signal is horrible. "Play Services" battery consumption was high on my device yesterday but"mobile standby" was just as bad. Will report back later.

Tone-Fu said:
The always listening thing doesn't seem to be activated on mine (it's a UK model), but I've been surprised by the drain when it's on standby, without even being touched. I'm used to battery life being a bit iffy, as I've come to this from a Nexus 4, but I was expecting a little bit more so far.
I've tried factory resetting in the hope that it might iron-out any potential software issue, so I'll keep tabs on it today and see how it progresses. Fingers crossed, eh?!
Cheers for the continued input folks.
Click to expand...
Click to collapse
Change your google now voice setting to US English and the hotword box should appear when you back out and go back in.

I have a slightly different issue. My Nexus 5 ONLY charges at USB mode with any other charger than the one supplied. I've tried 5 chargers including the car charger and BB PlayBook high-speed charger. I've also tries using the supplied USB cable with another charger but it's a slow-go.
Very disappointed. May have to RMA because my buddy's phone does not show this problem.

@riz157
In my experience Google Play customer services has been bloody awful. Got dicked around on a simple RMA request (the screen on my N4 went nuts spontaneously) and received no updates or anything. Every time I wrote to them I got told "We're waiting for a specialist to deal with this". It ended up going on for over a month before I said "Sod it" and just sent it to LG. Who, it has to be said, returned it as 'repaired' without even looking at it, leaving the problem still present. Had to just pay the extra out and get a door-to-door replacement from Google in the end, which I wanted to avoid.
In re the problem, have you had the Google Play Services update that @Stylus_XL mentioned? I haven't yet, I don't think. My battery is still draining too fast. I haven't touched the phone for hours, then picked it up and made one 2 minute phone call and it dropped 4%. Stylus, is yours still stable after the update or have you seen any other issues?

My first battery cycle was weird. Took a few hours to reach full, behaved normal on the way down. Second charge from about 40% took about 90 minutes to reach full. It may just be the first cycle or two.

Use original charger.

caribouxda said:
Use original charger.
Click to expand...
Click to collapse
I have been, mate. It's been all original accessories.

Related

[Q] Did my phone just brick itself?

On Sunday evening my phone was at about 60% battery from a full day, which was pretty impressive considering I had been played some games, responding to texts constantly and checking email. I decided to not plug in my phone that night to see how much battery life I could actually get continuing into the next day. I woke up the next morning and my battery had not dropped a %. At first I was ecstatic because I finally thought my battery woes were over....I was wrong.
As soon as I left the house Monday morning on my way to class, while streaming pandora, my phone alerted me of 'low battery'. I checked my battery again and it now said 58%. I assumed this was normal because streaming pandora does consume quite a bit of battery. Less than a minute later my phone shut off completely. I did not have a charger with me so I was not able to plug the phone in again til later that afternoon. When I did plug it in, the battery was was completely drained, at 1%. I'm assuming for some reason the status of my battery was not being updated correctly via my battery widget and through settings -> about phone -> status.
I fully charged my phone that same day and had no problems using it last night or even this morning. But on my way home today from class, my battery was at 70% which is normal for me, but for some reason it just completely shut off. No battery warning or anything. When I arrived at home today I tried pulling the battery and plugging it in the the charger and everything else I could think of. Even charging via my laptops usb. Nothing seems to be working.
The phone is not rooted and everything is completely stock. I don't any apps that effect the performance of the phone or anything of the sort. Just stock running adw.
Any suggestions before I call up T-mobile?
Thanks in advance for those who read this whole thing and provide useful feedback
EDIT: Also, I have not used any HDMI cables on this device. I read some people are experiencing similar issues when using HDMI, that is not the case here.
Call TMobile.
I'd say call t-mobile like ^
I did just that.
I was hoping someone could have provided a solution to this but I believe this is due to hardware failure. Lost lots of important photos/texts :\
I went to the T-mobile store today and even tried a new battery but the phone still wouldn't power on. They will be sending me a new one within the next week.
Which leads me to believe that T-mobile is in fact not "out of stock" as they claim to be in all of their stores and on their website. Definitely some quality control going on as they are holding back on selling this phone til the GB update.

[Bug] Charging phone while using results in shutdown with red led

Not sure if this is related to 4.4 or the nexus 5 specifically (pretty sure its the hardware). While using the phone during charging it doesn't charge fast enough to keep powered on. My wife was on facebook when hers went down, and I was playing knights of pen and paper when mine went down. The phone will eventually just power off and flash the red led 8 times. The only way to power it back on is to load the bootloader first (vol up + vol down + power) then press the power on start. I tested this on 2 black 32GB Nexus 5s with android 4.4.
This is really easy to test, next time your device is low keep using it after plugging it in. It will eventually just "go dark" and you'll be greeted by the flashing red led.
Here is a link to the google group product forum thread I created, please post feedback. This needs to get fixed, hopefully just an update can resolve it.
https://productforums.google.com/forum/#!category-topic/nexus/other-discussions/nexus-5/EzWUOv6zs5c
nagle3092 said:
Not sure if this is related to 4.4 or the nexus 5 specifically (pretty sure its the hardware). While using the phone during charging it doesn't charge fast enough to keep powered on. My wife was on facebook when hers went down, and I was playing knights of pen and paper when mine went down. The phone will eventually just power off and flash the red led 8 times. The only way to power it back on is to load the bootloader first (vol up + vol down + power) then press the power on start. I tested this on 2 black 32GB Nexus 5s with android 4.4.
This is really easy to test, next time your device is low keep using it after plugging it in. It will eventually just "go dark" and you'll be greeted by the flashing red led.l
Here is a link to the google group product forum thread I created, please post feedback. This needs to get fixed, hopefully just an update can resolve it.
https://productforums.google.com/forum/#!category-topic/nexus/other-discussions/nexus-5/EzWUOv6zs5c
Click to expand...
Click to collapse
Yikes. This isn't good. The only time the phone may not be able to keep up with charge is when using GPS. If this is a widespread issue I'm sure it will be fixed. Unless you have a bad battery or charger! I will test..
Update:
Just played game Aurolux whilst charging for 10 minutes and phone gained 5%.
Sounds like you got two lemons
Globespy said:
Yikes. This isn't good. The only time the phone may not be able to keep up with charge is when using GPS. If this is a widespread issue I'm sure it will be fixed. Unless you have a bad battery or charger!
Click to expand...
Click to collapse
I tested it on both mine and my wifes phones, different chargers as well. Also the load on the devices was low, both were on wifi, she was using the facebook app, I was playing knights of pen and paper, both on auto brightness (in our living room, lights off). Same thing happened on both, screen just cuts out, red light starts flashing.
Hopefully it gets fixed, if more people will test it and post feedback here or at googles forum it would be great.
I've used the phone for hours while plugged into mains power and haven't had any issues ?
Sent from my Nexus 5 using xda app-developers app
n7of9 said:
I've used the phone for hours while plugged into mains power and haven't had any issues ?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Same here. Zero issues playing games and phone charges.
Are you using a custom ROM or kernel? That could explain it. Otherwise you either have two did chargers, or 2 did batteries, or a combination of both.
Sorry.....
Globespy said:
Just played game Aurolux whilst charging for 10 minutes and phone gained 5%.
Sounds like you got two lemons
Click to expand...
Click to collapse
How low was the charge on the phone? Both of ours were under 10% when we plugged them in and kept on them. Both phones are completely stock.
nagle3092 said:
How low was the charge on the phone? Both of ours were under 10% when we plugged them in and kept on them.
Click to expand...
Click to collapse
28%
I guess I could try to charge when it's below 10%, but maybe easier is if you try charging whilst using your phone above say 20%. If you still have the issue then I think it's device related, if not report back.
Globespy said:
28%
I guess I could try to charge when it's below 10%, but maybe easier is if you try charging whilst using your phone above say 20%. If you still have the issue then I think it's device related, if not report back.
Click to expand...
Click to collapse
I'm gonna give that a shot tomorrow. Its getting late and need to get up for work in a couple hours. Thanks for testing, makes me wonder though if it is my phones, or if its and issue with a low battery and charging/using.....maybe something related to the reason why you cant do an update until your battery is at 20% despite being connected to a charger.
nagle3092 said:
How low was the charge on the phone? Both of ours were under 10% when we plugged them in and kept on them. Both phones are completely stock.
Click to expand...
Click to collapse
you have faulty devices or chargers. my N5 charges super fast. over 1% per minute(until 80%) while it is on and being used
mine died this morning when i woke up. plugged it in and watched a few youtube videos while i woke up and let it charge
Enddo said:
you have faulty device or chargers. my N5 charges super fast. over 1% per minute(until 80%) while it is on and being used
mine died this morning when i woke up. plugged it in and watched a few youtube videos while i woke up and let it charge
Click to expand...
Click to collapse
They seem to charge just fine when left alone. It just seems too coincidental that both phones would have the exact same power issue.
Enddo said:
you have faulty devices or chargers. my N5 charges super fast. over 1% per minute(until 80%) while it is on and being used
mine died this morning when i woke up. plugged it in and watched a few youtube videos while i woke up and let it charge
Click to expand...
Click to collapse
I agree... Since first replying to this thread I've gained 29% more battery and have been using phone constant. It charges really fast.
nagle3092 said:
They seem to charge just fine when left alone. It just seems too coincidental that both phones would have the exact same power issue.
Click to expand...
Click to collapse
dont forget, the snapdragon has 'quick charge 2.0', you shouldn't be seeing that kind of charging issues. i mean, if it's something you're ok living with. but that sounds like a big indicator that the battery or charging module is faulty/will go bad soon
Enddo said:
dont forget, the snapdragon has 'quick charge 2.0', you shouldn't be seeing that kind of charging issues. i mean, if it's something you're ok living with. but that sounds like a big indicator that the battery or charging module is faulty/will go bad soon
Click to expand...
Click to collapse
No I'm already getting mine replaced for dead pixels but to have 2 phones experience the same issue like this is weird. Need more people to test the phones under 10%, I know they charge fast but there could be a reason why behind this like I listed above.
The only thing I notice is the charger does get quite warm when charging, but it's very fast.
It does sound too coincidental, but not impossible.
I hope it works out for you.
nagle3092 said:
No I'm already getting mine replaced for dead pixels but to have 2 phones experience the same issue like this is weird. Need more people to test the phones under 10%, I know they charge fast but there could be a reason why behind this like I listed above.
Click to expand...
Click to collapse
could it possibly be the cable, or the charger unit, or even the wall socket? these are all things that should be tested
I just wanted to say that I had the same issue as you and the problem so far seems to happen when you let the battery get pretty low before plugging it in.
The battery was down to about 8% when I plugged the phone in last night (to the lg charger). I actually left mine alone for about 30 minutes and when I came back, it was at 6%. I did verify that the display said "Charging" when the cable was plugged in. I unplugged the phone, and plugged it back in and started browsing the web on wifi and within another 15 minutes the battery had gone down to 2%. I turned off the screen and left it alone and when I checked it again, it was at 1%. At that point, I was worried about the phone, so I urned off the phone completely. When I turned it back on, it did look like it was charging again, but very slowly. At this point, I tried plugging it into another charger that I had, and it charged up fairly quickly.
Definitely pretty frustrating as I've never had something like this happen unless you have the usb cable plugged into a computer.
Last night I went to plug my phone into the lg charger...I could hear the charger buzzing slightly....I plugged in the phone and thought nothing of it really... Looked at my phone on the way to work and it wasn't charged past 28%.... plugged it into another charger at my desk and its at 47% in a matter of minutes...
I know op said he tried different chargers, but just tossing in my lousy 2c
apristel said:
Last night I went to plug my phone into the lg charger...I could hear the charger buzzing slightly....I plugged in the phone and thought nothing of it really... Looked at my phone on the way to work and it wasn't charged past 28%.... plugged it into another charger at my desk and its at 47% in a matter of minutes...
I know op said he tried different chargers, but just tossing in my lousy 2c
Click to expand...
Click to collapse
The only chargers I tried were the ones that came with the phones. I got a bunch of others so Im going to give them a shot as well and see how this fairs.
Ok so Im sitting here trying to recreate the issue and it is different. I brought the battery down to 4% plugged it in and kept playing kop&p and the battery hasnt gone down, it actually went up to 7% but its holding there. I am letting it get to 10% now before I pick it up and try again. I swapped out between the n5 charger and my n4 charger both held it at 7% while playing.
Maybe this just has to do with battery conditioning, or maybe the snapdragon quickcharge ic.
Just checked the phone, from the time I started writing this till now (maybe 2 minutes) its up to 10% so back at it I go.
The charger that comes with the phone is horrible. Its the same type as the n4 which dies after 2 months. Don't use it, just use another one and you'll be just fine.
Sent from my Nexus 5 using Tapatalk

[Q] Nexus 5 INSANELY Hot to the Touch When Wireless Charging

I'm wondering if anyone else has run into this or has any ideas as to what may be happening...
I've been charging my Nexus 5 wirelessly at home and at work with my TYLT VU wireless charger. The N5 is listed as compatible on the Tylt website, so I don't think that is the issue. It has been charging successfully overnight since I got the phone about 3 weeks ago. However, for the last two days, I wake up to find the phone has stopped charging at 80% and 84% yesterday and today, respectively. Also, the phone is INSANELY hot to the touch, to the point that it is unsafe to hold. I have to set it aside to cool for a few minutes before I can handle it.
Yesterday, I thought it was a one time glitch, and that I hadn't placed the phone properly in the charger. But last night I was careful to lay it in the charger so the green light activated. No improvement, same result.
Notes:
- The phone is in a Spigen case
- I do NOT have Developer Options enabled
- Stock Android, locked, unrooted
- YES, the screen times out after about 2 minutes (does NOT stay awake)
Any ideas? I'm really worried about the phone getting this hot and not charging.
Lipmonger said:
I'm wondering if anyone else has run into this or has any ideas as to what may be happening...
I've been charging my Nexus 5 wirelessly at home and at work with my TYLT VU wireless charger. The N5 is listed as compatible on the Tylt website, so I don't think that is the issue. It has been charging successfully overnight since I got the phone about 3 weeks ago. However, for the last two days, I wake up to find the phone has stopped charging at 80% and 84% yesterday and today, respectively. Also, the phone is INSANELY hot to the touch, to the point that it is unsafe to hold. I have to set it aside to cool for a few minutes before I can handle it.
Yesterday, I thought it was a one time glitch, and that I hadn't placed the phone properly in the charger. But last night I was careful to lay it in the charger so the green light activated. No improvement, same result.
Notes:
- The phone is in a Spigen case
- I do NOT have Developer Options enabled
- Stock Android, locked, unrooted
- YES, the screen times out after about 2 minutes (does NOT stay awake)
Any ideas? I'm really worried about the phone getting this hot and not charging.
Click to expand...
Click to collapse
its probably your charger. mine gets warm but nothing insane. i charge during the day in my cube and typically have a full charge when i leave, and it lasts all night till i get back to work. so i basically sit by my charging phone all day and its never really caused me any concern. i have a knock off "qi compatible" charger from ebay. works great for $20
Holy s*it that thing is expensive. Sounds like there is a process that is getting triggered by charging and running the cpu to 100%. Think about a new app installed since heating started. Ordered 2 of these with no odd heating of device.
Off topic: What would developer options being enabled or disabled have to do with wireless charging? (just wondering)
good day.
Have you tried it out of the case? Maybe it's not vented properly in it
Sent from my Nexus 5 using Tapatalk
I saw several comments about this very thing in a qi charging thread after the phone started to ship and they all used that charger. Most said it ended up being a one or two time thing but the charge you mention was common to all the situations. I suggest getting better battery stats from XDA and then check it after charging. Also try charging in short half and hour to one hour time frames until you know it is not truth so hot.
Sent from my Nexus 5 using Tapatalk
Mine doesn't get noticeably warmer charging on the Nokia Qi plate than it does over USB. Maybe you should contact Tylt.
chopper the dog said:
Off topic: What would developer options being enabled or disabled have to do with wireless charging? (just wondering)
Click to expand...
Click to collapse
Developer Options is where the "stay awake while charging" setting is. I just wanted to make it clear that I didn't have that setting enabled. That's all.
Ben36 said:
Have you tried it out of the case? Maybe it's not vented properly in it
Click to expand...
Click to collapse
I haven't yet. Thanks for the tip! I will try this tonight and report back...
Valdeck said:
I saw several comments about this very thing in a qi charging thread after the phone started to ship and they all used that charger. Most said it ended up being a one or two time thing but the charge you mention was common to all the situations. I suggest getting better battery stats from XDA and then check it after charging. Also try charging in short half and hour to one hour time frames until you know it is not truth so hot.
Click to expand...
Click to collapse
Thanks for this info... I will try it out and see what happens.
Thanks for all of the help everyone, hopefully this was just a random incident. It's charging fine now at work: on the VU, in the case, at 100%, no overheat. Weird. I'll try it again overnight tonight and see what happens.
Or maybe the case causes the heat because of the added distance between the charge pad and the coils in the phone? Dunno if that's possible tho? Lol
Sent from my Nexus 5 using Tapatalk
There's something about that Tylt Vu charger that sometimes doesn't recognize when the phone is fully charged and go into trickle-charge mode, as it should. (Although I've never heard a conclusive answer as to why the battery is usually found at a low charge percentage, so there may be another reason.) There are numerous reports of overheating with that specific charger. It doesn't happen all the time, and in fact, many people report that it works fine for weeks, then one day it does this, then works fine for weeks again. Still, it's a VERY common problem with that charger, and it only takes one time overheating to damage your battery.
I'd contact the manufacturer and see what they'll do about it (refund, working on a fix, etc.). In the meantime, you could try the Nokia DT-910. It's a similar stand-up type charger, and doesn't seem to suffer from the same problem.
chopper the dog said:
Holy s*it that thing is expensive. Sounds like there is a process that is getting triggered by charging and running the cpu to 100%. Think about a new app installed since heating started. Ordered 2 of these with no odd heating of device.
Off topic: What would developer options being enabled or disabled have to do with wireless charging? (just wondering)
good day.
Click to expand...
Click to collapse
thats what i have as well
Lipmonger said:
I'm wondering if anyone else has run into this or has any ideas as to what may be happening...
Click to expand...
Click to collapse
Come join our club. If you're lucky, it only happens once.
http://forum.xda-developers.com/showthread.php?t=2522361
PearcePowers said:
Come join our club. If you're lucky, it only happens once.
http://forum.xda-developers.com/showthread.php?t=2522361
Click to expand...
Click to collapse
Glad I'm not alone. Thanks for the link.
I realize this thread is old but this happened to me last night. I woke up this morning to my Nexus 5 shut off (it was turned on when I placed it on the charger) on the Tylt Vu charger and when I picked the phone up I couldn't hold it comfortably. It physically hurt to hold my finger on the screen. I have never felt a phone that hot before. I would imagine it shut down due to heat but shutting it down didn't stop it from continuing to charge in some sort of error state.
I am done with wireless charging. I am actually curious what would have happened if I had left it all day. I truly believe I'd have ruined my phone or started a fire.

[Q] Phone charges intermittently and bad battery life

My Z3 is fairly new to me, just got it on Friday. So far love the phone. Only problem is with charging... and battery life.
So far I'm not getting anywhere close to advertised battery life. I hardly used it at all yesterday and took it off charge around 11:00am from 100% and when I put it on charge at 1:00am it was at 23%. I had no phone calls, played a game for about 20 minutes, and did some facebook messaging in the afternoon for a little bit. Didn't watch no movies, didn't stream any media... very odd. It was paired with my Moto 360 all day however... could that kill the battery that fast? Stamina mode was not activated.
The biggest issue however has been charging. I turned the phone OFF when I put it on charge at 1:00am and this morning when I turned it on it still read 23%. When I plugged the charger in before I went down for bed the phone lit up saying it was connected and receiving power and the light turned orange. Same thing happened Friday night when I put it on charge, except for the phone was ON, and it dropped from 30% to 20% overnight while in airplane mode.
I used two different chargers both nights.
During the day the charger I used Friday night seemed to work fine as it charged it up from 8:00am till 11:00am Saturday morning. It's a Blackberry Playbook charger, so it puts out a lot more juice (don't have it next to me so don't know the spec), and it charged up my tablet just fine. The cable I used to charge it overnight last night is currently charging it as I type this. So why won't it charge overnight?
I had the same issue on my old Samsung Galaxy S3 Neo, but I resolved switching charger and plug.
Did you try changing plug?
Yes I've used three different cables
Might be a long shot, but check that your WiFi isn't on all the time, either when screen off and sleep mode, or always scanning and sending...WiFi advanced settings...that can cause rapid drain..also Sony products are very particular in charge mode, and will only charge fully and properly if using Sony chargers...best fit is to use charger supplied...had same issue with my S4, and Nexus 7..hope this helps
Sent from my Lenovo B6000-F using XDA Free mobile app
wired335 said:
My Z3 is fairly new to me, just got it on Friday. So far love the phone. Only problem is with charging... and battery life.
So far I'm not getting anywhere close to advertised battery life. I hardly used it at all yesterday and took it off charge around 11:00am from 100% and when I put it on charge at 1:00am it was at 23%. I had no phone calls, played a game for about 20 minutes, and did some facebook messaging in the afternoon for a little bit. Didn't watch no movies, didn't stream any media... very odd. It was paired with my Moto 360 all day however... could that kill the battery that fast? Stamina mode was not activated.
The biggest issue however has been charging. I turned the phone OFF when I put it on charge at 1:00am and this morning when I turned it on it still read 23%. When I plugged the charger in before I went down for bed the phone lit up saying it was connected and receiving power and the light turned orange. Same thing happened Friday night when I put it on charge, except for the phone was ON, and it dropped from 30% to 20% overnight while in airplane mode.
I used two different chargers both nights.
During the day the charger I used Friday night seemed to work fine as it charged it up from 8:00am till 11:00am Saturday morning. It's a Blackberry Playbook charger, so it puts out a lot more juice (don't have it next to me so don't know the spec), and it charged up my tablet just fine. The cable I used to charge it overnight last night is currently charging it as I type this. So why won't it charge overnight?
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Click to collapse
Hey buddy, I have had the EXACT same problem.
I have watched tons of reviews for this phone on YouTube and users feedback on how great battery life is, and I have owned this phone for a week but I was struggling to make it to 4 1/2 hours of on screen time and the phone would take forever to charge. But just tonight, like literally a couple of hours ago, I noticed my phone charging was odd. Phone was charging till 99% then it would drop to 97% while still charging then go up to 98% then back down to 97% then back up to a 100% in all taking about 30 min. Now, I can tell, battery life seems to be much better. Not sure if the phone was calibrating itself but I have been using the phone heavily since I took it off charge nearly 3 hours ago and I have more than an hour of screen time with 86% left. Before I would be around 73% probably. So give it some time, try using the phone till it dies completely then recharge it and repeat the process 3-4 times, I think the battery will calibrate itself.
Edit: Also, I went to settings, power management and app power consumption and noticed that a couple of apps that I barely use are the ones using the most background data so I uninstalled them as well. But give it time, the phone will eventually go to normal and give you that insane battery life. Also use the oem USB cable and wall plug, I have been using a cheap 3rd party one.
Sent from my D6603 using Tapatalk
Why don't you try without pairing with the Moto 360. Check the battery life without pairing to your smartwatch for a day. We can at least exclude the culprit. IF its the phone, then get a replacement done.
yes, I'm going all day today without having the Moto 360 paired up. already after two hours off charge and hardly any on screen time and it's down to 85%. Not even my iphone 5s drained that fast and usually I was out of power by lunch on that thing (one of the reasons I grabbed the Z3)
I charged it off the factory charger last night and with the phone off and that seemed to work, it charged up nicely this morning.
We will see what happens.... seems like Lifelog draws a lot of power according to the battery stat meter, gonna uninstall that and see if that helps.
so the phone died off at 8:30 or so last night to 0%. from about 3:30-7:00 the phone was untouched, not paired to my watch, and wifi/bluetooth were turned off. It dropped from about 50% to 30% during that time. From about 8:00-8:30 I played a game to just kill it, when I started playing battery was at 21%
I had stamina mode on from 9:00am till 7:00pm yesterday too. This seems very strange to kill that fast.
Even this morning, took it off the charger, confirmed 100% charge, did my morning routine (without touching the phone) and even after 30min it dropped to 90% already.
There has to be something robbing power...
Lifelog is off. BBM is on. stamina mode only allows BBM and push email through. I made sure BeWeather is setup to only refresh on screen unlock.
the good news is... charging is working!
Just to make sure it isn't BBM i would suggest you don't allow it for stamina mode. What other apps have you installed? They might be draining too..
crazymister said:
Just to make sure it isn't BBM i would suggest you don't allow it for stamina mode. What other apps have you installed? They might be draining too..
Click to expand...
Click to collapse
I'll shut BBM off for today and see what happens.
EDIT: you also asked what other apps I have installed...
allcast
adobe reader
android wear
angry birds transfomers
Rogers wireless bloatware
google calendar
beweather pro
cam scanner
google camera
chromecast
cinplex odeon
dopbox
edmonton journal
edmonton public library
facer
feedly
facebook
facebook messenger
google hangouts
kijiji
instagram
flickr
google fit
fuel buddy
golden hour
indigo books an dmusic
google maps
passwallet
adobe photoshop
edmonton oilers
quadrant standard
shazam
sleep like adroid
snapseed
snapchat
guitar tabs
ultimate guitar tools
swiftkey
tapatalk
bank app
scoremobile
xbox one smartglass
various games
Yesterday, 2.5hr screen on time, had the screen dimness at aprox 20% all day, no phone calls, no gaming, no bluetooth aside from from my 20min commute to and from work, wifi at home from 6:00-7:30. got from 6:50am till 8:30pm until the phone died. Was on stamina mode.
Took it off the charger this morning and in 20 minutes lost 10%.
I'm ordering a replacement phone as this seems very high.
I'm seeing people use their phone pretty close to max settings without stamina mode in the battery thread I was reading yesterday (and I will probably take this conversation there), and they are getting much longer life it seems than I am.
I've been having issues on my Bell Canada Z3 as well (I've had it for 3 weeks). Battery Stats was blaming it on GMail (25%). I wiped GMail's data and cache today, so I'm hoping that will help. I also noticed a couple of times this week that my phone was running very slow and starting to get hot. In that scenario /usr/sdcard seemed to be the culprit. Got out of that by unmounting and remounting the sdcard. Seems really unstable in general, I hope Lollipop fixes things.

Google pixel 1 (5") depletes as it charges.

Basically my Google pixel has been having these issues since January/Feb
But the phone refused to fully charge it would stop at 98% and the battery wouldn't last long at all I used to get 4h screen on time and have like 20% left now I get 2h 22m with the replacement device that Google gave me.
I have had the device replaced four times, yes four. And I have tried to charge the device with no data on it and no email. So it would be a fair test.
With this, the fourth device, it charges, then reaches 100% then depletes while in the charger and not being used and so it has 97% after.
The device lasts no where near as long as it should and when I take it out of the charger in the morning it drops from 97% to 92% with 5 mins of use.
Google are now telling to replace it again. I am using the official charger.
Someone please advise me!
This is happening to my Pixel too. Also when battery has like 25% left, the phone suddenly power off, and it won't turn on until i charge it. When it boots, the battery indicator shows 1%. Truly weird. Idk if it's a software issue, a battery issue or wth is it. Hope somebody has a solution
Both of these sound like bad batteries.
@Zikohh, you're probably being given refurbished phones as replacements, and they don't have a new battery. I recommend you suggest them to pay for a battery replacement, rather than change the device again.
post-mortem said:
Both of these sound like bad batteries.
@Zikohh, you're probably being given refurbished phones as replacements, and they don't have a new battery. I recommend you suggest them to pay for a battery replacement, rather than change the device again.
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Click to collapse
hopefully they will agree. Four replacements had the same behaviour. And yes they are all refurbs.
MallBrawl said:
This is happening to my Pixel too. Also when battery has like 25% left, the phone suddenly power off, and it won't turn on until i charge it. When it boots, the battery indicator shows 1%. Truly weird. Idk if it's a software issue, a battery issue or wth is it. Hope somebody has a solution
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Click to collapse
Two things try to update (may security update) and if not any better and you haven't already - try a factory reset my camera app caused similar stuff and a factory reset fixed it. But if you tried once don't bother just try updating it.

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