Nexus 5 and Metro PCS - Nexus 5 Q&A, Help & Troubleshooting

Hey guys, sorry if this question seems a bit silly but I'm rather new to the nexus world and don't know too much about Metro PCS and what their network requires.
I'm looking to buy my mom the nexus 5 since she really needs a new phone and she is on Metro PCS. Would she experience any issues on Metro PCS's LTE network or anything like that if I grab the N5 that's available in the play store now? I do believe that Metro PCS is currently running on T-Mobile's network, but I need to be sure.
Also, what kind of SIM card will the N5 require? Hopefully it's a micro so there won't be a need to head over to a metro pcs store to get a correct one.
Thanks!
Sent from my C6906 using XDA Premium 4 mobile app

N5 uses a MicroSIM card.As far as the other questions you ask, I cannot answer them confidently.
MetroPCS' LTE is TMobile's LTE.

AhsanU said:
Hey guys, sorry if this question seems a bit silly but I'm rather new to the nexus world and don't know too much about Metro PCS and what their network requires.
I'm looking to buy my mom the nexus 5 since she really needs a new phone and she is on Metro PCS. Would she experience any issues on Metro PCS's LTE network or anything like that if I grab the N5 that's available in the play store now? I do believe that Metro PCS is currently running on T-Mobile's network, but I need to be sure.
Also, what kind of SIM card will the N5 require? Hopefully it's a micro so there won't be a need to head over to a metro pcs store to get a correct one.
Thanks!
Sent from my C6906 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes, microSIM. Also if your Mom is currently using a CDMA/LTE device from Metro she will probably need a new SIM.
The only thing to be aware of - unlike T-Mobile itself, MetroPCS SIMs require you to register the device IMEI with Metro and then they lock it to your device. So if she swaps it to a new phone, it may not work until Metro gets it properly registered.

What APN settings worked for MetroPCS and your Nexus 5?
I went to a MetroPCS store today with the Nexus 5 I bought from the Google Play store. I only had about 30 minutes to mess around with the APN settings. but I was unable to connect to their network with the test microSIM card the worker had. I got the LTE bars to show up, but the connection never changed from the white "I'm still trying to connect" mode to the solid blue "I'm connected" bars. If anyone has a successful experience with this, please let me know what APN settings you used. I know it is an unlocked phone and should work, but the Nexus 5 wan't in the MetroPCS system as a compatible phone (which I assume is due to the fact that it just launched a few days ago).

christophersoran said:
I went to a MetroPCS store today with the Nexus 5 I bought from the Google Play store. I only had about 30 minutes to mess around with the APN settings. but I was unable to connect to their network with the test microSIM card the worker had. I got the LTE bars to show up, but the connection never changed from the white "I'm still trying to connect" mode to the solid blue "I'm connected" bars. If anyone has a successful experience with this, please let me know what APN settings you used. I know it is an unlocked phone and should work, but the Nexus 5 wan't in the MetroPCS system as a compatible phone (which I assume is due to the fact that it just launched a few days ago).
Click to expand...
Click to collapse
FYI, I don't think KitKat uses the white/blue distinction anymore. Did you test using apps or the browser?

APNs
cmstlist said:
FYI, I don't think KitKat uses the white/blue distinction anymore. Did you test using apps or the browser?
Click to expand...
Click to collapse
You are correct. There is no white/blue distinction. I've only had the Nexus 5 for a few hours and have been used to Cyanogenmod on my Nexus 4 for the last year. Yes, I did test apps and the browser. I got errors in the apps and the browser wouldn't load any websites.
I am currently on Solavei (and it works on the Nexus 5) and have switched carries 5 times in the last year, so I'm quite familiar with APN settings. I appreciate the idea though. Sometimes it's a simple answer.

christophersoran said:
You are correct. There is no white/blue distinction. I've only had the Nexus 5 for a few hours and have been used to Cyanogenmod on my Nexus 4 for the last year. Yes, I did test apps and the browser. I got errors in the apps and the browser wouldn't load any websites.
I am currently on Solavei (and it works on the Nexus 5) and have switched carries 5 times in the last year, so I'm quite familiar with APN settings. I appreciate the idea though. Sometimes it's a simple answer.
Click to expand...
Click to collapse
Okay good to know. I have less experience with Metro PCS but it seems that T-Mobile wants to keep them a bit more locked down.

Related

Droid 2 Global with 3G on Rogers

Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
byebyebryan said:
Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
Thanks for confirming this for us. We hear in the US are still having those problems with AT&T and T-Mobile. Hopefully we will find a workaround soon.
Thanks so much. Thats what I've been searching for. BTW, where did you get the phone? Can you just go to Verizon store and buy it outright without signing any contract, not even the month by month plan?
Got the phone from a friend in the US. What he did was activate a month to month plan, and cancel it right away.
where did you get your unlock code? can you recommend a site?
onlystreet said:
where did you get your unlock code? can you recommend a site?
Click to expand...
Click to collapse
Got it on ebay. Just search for "Dorid 2 Global Unlock" and there you go.
I am following yous steps! I already asked a friend of mine to get me one. Thanks for confirming it is good on Rogers. Ebay seller is a bit greedy though - 50 bucks - ouch!
Sent from my Milestone using Tapatalk
Byebyebryan, how is the battery life on Rogers (I assume you switched it to GSM/WCDMA only)? People report some horrible results like 7 hours with no use.. can't be that bad...
Sent from my Milestone using Tapatalk
leobg said:
Byebyebryan, how is the battery life on Rogers (I assume you switched it to GSM/WCDMA only)? People report some horrible results like 7 hours with no use.. can't be that bad...
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
I'm gonna say, 1 day with some use(calls, msgs, emails, and minutes on google map). So not great, but not that bad.
leobg said:
I am following yous steps! I already asked a friend of mine to get me one. Thanks for confirming it is good on Rogers. Ebay seller is a bit greedy though - 50 bucks - ouch!
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
Why would you have to pay for an Unlock Code? Can't you just "ROOT" the phone free?
Max
maxshiff said:
Why would you have to pay for an Unlock Code? Can't you just "ROOT" the phone free?
Max
Click to expand...
Click to collapse
The unlock code is so you can use non-Verizon (Vodafone) SIMs. Rooting is being able to have full read / write access to the entire phone. Rooting alone will not unlock the radio to use 3rd party SIMs.
Droid 2 Global Recepton problems?
byebyebryan said:
...Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
Has anyone else noticed reception issues with this phone? I was waiting and waiting and waiting for the Milestone 2 originally and then this one came out and I want it sooooo bad. I need to upgrade from this HTC Magic but I don't want to buy a phone with hardware flaws.
I tried Googling it but all I'm finding is reception problems on the Droid 2 and the Droid X. Not a lot on the D2G but it seems like the entire Droid line has people reporting reception problems.
Is it just the number of bars showing thats a problem or do you also get frequent dropped calls?
I heard from a friend that Android 2.2 includes a new Battery Manager that reduces power to the radio when you're not making or receiving a call and that's probably why the number of bars showing is low when the phone is idle and there probably isn't really a reception problem unless calls are being dropped. Can anyone confirm this?
It's a long drive from where I am in Canada to the nearest Verizon store so I was going to make purchasing it part of a road trip to visit friends in Seattle in a couple weeks if I can get confirmation that the reception problem is not hardware related.
Any confirmations or advise would be greatly appreciated.
Thanks
Reception hasn't really been an issue for me. Seems acceptable. Battery life marginal though but I had the same issue with an HTC Desire
JohnnyAndroid said:
Has anyone else noticed reception issues with this phone? I was waiting and waiting and waiting for the Milestone 2 originally and then this one came out and I want it sooooo bad. I need to upgrade from this HTC Magic but I don't want to buy a phone with hardware flaws.
I tried Googling it but all I'm finding is reception problems on the Droid 2 and the Droid X. Not a lot on the D2G but it seems like the entire Droid line has people reporting reception problems.
Is it just the number of bars showing thats a problem or do you also get frequent dropped calls?
I heard from a friend that Android 2.2 includes a new Battery Manager that reduces power to the radio when you're not making or receiving a call and that's probably why the number of bars showing is low when the phone is idle and there probably isn't really a reception problem unless calls are being dropped. Can anyone confirm this?
It's a long drive from where I am in Canada to the nearest Verizon store so I was going to make purchasing it part of a road trip to visit friends in Seattle in a couple weeks if I can get confirmation that the reception problem is not hardware related.
Any confirmations or advise would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
The funny thing is, even though the phone is showing only one signal bar, I still have great call quality and 3g speed. Wired.
Sent from my DROID2 GLOBAL using XDA App
Thanks guys. That was the news I was hoping to hear.
I was having problems with the 3G in France. I never got more than one bar and that was in middle of Paris
Buy it on prepaid. Its $394 plus $104 of other stuff, total 537.
byebyebryan said:
Here it is. Get a unlock code and it works on Rogers network, with 3G.
Just remember to set APN first.
So it is confirmed that Verizon is not messing up the 850/1900 bands outside US.
Canadian Droid lovers, you are safe.
Btw, this phone seems to have some serious reception issues. It only shows one signal bar in my house, while other phones would get full. Hope moto could fix this via a software update.
Click to expand...
Click to collapse
I just got the Droid 2 Global and have it unlocked on the Rogers network. I can't get the 3g to work. What APN settings are you using or how did you get it to work? I have input the apn settings that are being posted around the web but can't get 3g to work. Edge works however. Thanks for your help.
sk03 said:
I just got the Droid 2 Global and have it unlocked on the Rogers network. I can't get the 3g to work. What APN settings are you using or how did you get it to work? I have input the apn settings that are being posted around the web but can't get 3g to work. Edge works however. Thanks for your help.
Click to expand...
Click to collapse
APN settings are same for 3G and EDGE. Are you sure you are not forcing EDGE somewhere in settings? Or maybe battery manager?
I figured out the problem. I had the phone in "gsm only" mode. When I switched back to"Global" mode in network settings I instantly got 3g and even "H". Thanks for the help anyway

LTE not working?! Manual Programming codez (updated)11-7

I got my Nexus 5 yesterday and finally got it working. I live right next to a LTE tower and I can't seem to get LTE.
1. Checked PRL
2 Checked Sim
3 Checked Profile
4. Called sprint
5. Checked network settings.
When i put the phone in airplane mode, and back off. It jumps to LTE for 2 seconds then 3g
Anyone having these issues ???
*manual re-fresh*
*#*#72786#*#*
after that, phone will reboot and "re-fresh network"
Also, my phone wen't into global mode, which you will need to change that back to LTE mode.
- Still isn't fixed ...
will report back ..
Manual Programming Code
*#*#675#*#*
edit: MDN = phone number
MSID: split
UPDATE
doing *#*#4636#*#* and selecting LTE only does indeed make LTE work both visually and functionally, with a loss of voice of course, but as soon as you go back to LTE/CDMA auto it'll require a reboot to take effect and LTE is once again not working.
(from sprint forums) - confirmed
I'm having these issues with Sprint as well. Thanks for your updates. I'll let you know if I learn anything.
Sent from my Nexus 5 using XDA Premium 4 mobile app
kylesum said:
I'm having these issues with Sprint as well. Thanks for your updates. I'll let you know if I learn anything.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You're Welcome,
Yes, this is very aggravating. My friends have LTE sprint phones and get LTE standing right next to me.
There is something wrong here! :/
On phone with sprint now, I hope they have an update.
Will report back.
Dj8218521 said:
You're Welcome,
Yes, this is very aggravating. My friends have LTE sprint phones and get LTE standing right next to me.
There is something wrong here! :/
Click to expand...
Click to collapse
Here is how I fixed it for myself on Sprint.
Settings > More > Mobile Networks > Network Mode
Change Network Mode from Global to LTE.
It will still connect to Evdo, ehrpd and Lte and switches between them as needed.
Luckily I haven't got hit with 1x since trying this out. My area has maybe one or two spots where I'd get 1x instead of ehrpd.
Settings hold after a reboot. I was driving to work today with my phone playing my music and it seemlessly switched between 3g and lte on it's own.
donatom3 said:
Here is how I fixed it for myself on Sprint.
Settings > More > Mobile Networks > Network Mode
Change Network Mode from Global to LTE.
It will still connect to Evdo, ehrpd and Lte and switches between them as needed.
Luckily I haven't got hit with 1x since trying this out. My area has maybe one or two spots where I'd get 1x instead of ehrpd.
Settings hold after a reboot. I was driving to work today with my phone playing my music and it seemlessly switched between 3g and lte on it's own.
Click to expand...
Click to collapse
We are not having the same issues then. In post #1. I've referenced checking the network settings. I've done this over and over.
Lucky you!
Dj8218521 said:
We are not having the same issues then. In post #1. I've referenced checking the network settings. I've done this over and over.
Lucky you!
Click to expand...
Click to collapse
I guess so because I was having that same initial problem you were where LTE would connect for a few seconds then when I tried to do anything with data it stalled out and went to 3g.
donatom3 said:
I guess so because I was having that same initial problem you were where LTE would connect for a few seconds then when I tried to do anything with data it stalled out and went to 3g.
Click to expand...
Click to collapse
Mine does that too.
BUT, nothing in the settings has been able to fix this.
How long since you activated? Mine would not connect to lte at all until last night... about 30 hours after activation.
Now it connects fine. I tried everything including flashing the modems posted in dev, swapping sims, trying every different network config and nothing worked except lte only mode which then kills 3g and voice.
lafester said:
How long since you activated? Mine would not connect to lte at all until last night... about 30 hours after activation.
Now it connects fine. I tried everything including flashing the modems posted in dev, swapping sims, trying every different network config and nothing worked except lte only mode which then kills 3g and voice.
Click to expand...
Click to collapse
Its been 2 days since activation. My LTE works with no voice too. But this needs fixed ..
Sent from my Nexus 5 using Tapatalk
I too am having the exact same problem as the OP. I can change the setting from Global to LTE and the phone will connect to LTE for a few seconds before switching back to 3g.
I am coming from the Note 3 on Sprint that got great LTE here at home, about 16mb down and 4mb up but I am hoping this gets resolved quick.
I'm on T-Mobile and it favors sticking on HSPA+ instead of LTE. If LTE gets down to one bar, the phone decides it's time to switch back. Compare this behavior to my Nexus 4 and it would stick on LTE come hell or high water. I would stay on LTE while in the office and this phone refuses to even get on LTE in the office. I don't get it.
Some have suggested this is a "power saving" feature, but I call BS on this because my Nexus 4 wasn't even intended to have its LTE radio used and LTE really didn't impact my battery. It felt like it lasted the same as it did before I enabled LTE on it.
Possible Sprint Fix
Customer: Is the SIM device specific? I reused the one from my Note 3. I have seen other information that the SIM's for the Nexus 5 are device specific.
Mitchell C.: Yes, you can get a SIM for the Nexus from a nearest Sprint store. I can fix an appointment for you.
Customer: so they are device specific?
Mitchell C.: Yes, they are.
Mitchell C.: We've come across a lot of these issues today.
Customer: SO just to be clear, I need to ask for a SIM for the Nexus 5?
Mitchell C.: Absolutely.
Customer: ok
Customer: that should correct my connectivity problem?
Mitchell C.: Yes, every service will work fine after you get it.
donatom3 said:
Here is how I fixed it for myself on Sprint.
Settings > More > Mobile Networks > Network Mode
Change Network Mode from Global to LTE.
It will still connect to Evdo, ehrpd and Lte and switches between them as needed.
Luckily I haven't got hit with 1x since trying this out. My area has maybe one or two spots where I'd get 1x instead of ehrpd.
Settings hold after a reboot. I was driving to work today with my phone playing my music and it seemlessly switched between 3g and lte on it's own.
Click to expand...
Click to collapse
vipergtsr6 said:
Customer: Is the SIM device specific? I reused the one from my Note 3. I have seen other information that the SIM's for the Nexus 5 are device specific.
Mitchell C.: Yes, you can get a SIM for the Nexus from a nearest Sprint store. I can fix an appointment for you.
Customer: so they are device specific?
Mitchell C.: Yes, they are.
Mitchell C.: We've come across a lot of these issues today.
Customer: SO just to be clear, I need to ask for a SIM for the Nexus 5?
Mitchell C.: Absolutely.
Customer: ok
Customer: that should correct my connectivity problem?
Mitchell C.: Yes, every service will work fine after you get it.
Click to expand...
Click to collapse
Well, I got my sim card from a sprint store 2 days ago and I am still having issues. I have been emailing sprint care but no luck.
I hope they fix this soon! Maybe they gave me the wrong SIM? Idk
Doubtful Mitchell knows what he is talking about. People have used HTC One SIMS and GS4 sims and have LTE. But, today is the big day the Sprint phones go on sale. Will be interesting to see if any of those people have the issue.
Evo_Shift said:
Doubtful Mitchell knows what he is talking about. People have used HTC One SIMS and GS4 sims and have LTE. But, today is the big day the Sprint phones go on sale. Will be interesting to see if any of those people have the issue.
Click to expand...
Click to collapse
Agreed
Sent from my Nexus 5 using Tapatalk
Still stuck on 3G after activating around 72 hours ago.
To follow up on the Nexus 5's "special" SIM card. I'm also skeptical about this. I'm using a SIM from a GS4 (part #: SIMGLW206R) which is the same SIM mentioned in this post about activating the Nexus 5 on Sprint: http://qbking77.com/google-nexus-5/activate-nexus-5-sprint/.
However, I called a nearby Sprint store to ask if they had any SIM cards available. They said yes but when I mentioned the Nexus 5 the representative seemed to think there was some additional procedure for coupling the phone and the SIM. I don't know any more about this. Could be misinformation of course.

Problems getting 4G LTE on Sprint Network

Hi,
I got my Nexus 5 from a 3rd party Sprint Dealer, known as Wirefly.com -- Is anyone having problems accessing 4G LTE from Sprint? I am in the 100% best coverage zones according to Sprint.
I have done heaps of troubleshooting steps with Sprint, to no avail. They are blaming it on a faulty phone.
Anyone else having this issue?
Its been happening since I received the phone on Dec 4th.
Thank you
Are you rooted? What radios are you on?
sent from my HAMMERHEAD neXus
CRIME INC. said:
Are you rooted? What radios are you on?
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
No, I haven't rooted. I am on the stock radio
gsteelx said:
No, I haven't rooted. I am on the stock radio
Click to expand...
Click to collapse
Sprint here too, but no issues. Do you have a SIM card installed? It is required to access LTE on sprint.
Sent from my Nexus 5 using Tapatalk
Are you on 4.4.2? Cuz im on sprint and i had to roll back to the 4.4 radios. The 4.4.1 radios were horrible. I too got my phone from wirefly. You have a 14 day guarantee with them
sent from my HAMMERHEAD neXus
CRIME INC. said:
Are you on 4.4.2? Cuz im on sprint and i had to roll back to the 4.4 radios. The 4.4.1 radios were horrible. I too got my phone from wirefly. You have a 14 day guarantee with them
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
Yeah, I am on 4.4.2.
Wirefly is currently out of stock, otherwise they said they would replace it. I am going to keep checking back with them everyday to get a new one. Any suggestions in the mean time? Sprint tech support has been hit or miss. I have been told that there is tower problems from Baltimore to Southern Virginia, then another tech support agent tells me no problems at all!
I do not know what to believe anymore or what to do!
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
CRIME INC. said:
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
First, thank you for your replies. I am not too up to date with rooting and such, so I apologize for that in advance.
The most I can get is LTE with 1 bar. That has been when I am driving around.
I can see the tower from my Condo, and according to their coverage maps, I should be getting "LTE Best" at home and work.
Thank you again.
CRIME INC. said:
Well i know i got perfect lte the first two weeks i had my phone, then almost three weeks without it, then now its back. I know its a sprint thing. Are you getting lte anywhere at all?
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
I switched from TMobile to Sprint (in-contract, so I had to pay to get out of TMobile) with the hopes of Sprint being better, but as of now, I have not seen that at all!
Im pretty sure it will get better when sprint rolls out spark (officially), and Google updates the radio again
sent from my HAMMERHEAD neXus
CRIME INC. said:
Im pretty sure it will get better when sprint rolls out spark (officially), and Google updates the radio again
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
Well I have every intention of still getting a new phone from Wirefly.
It was odd, did Wirefly send you the phone with the SIM (or whatever they call it ICCA?? card) inside of it already?
Any ETA on the rollout of that?
Yes the sim is already in your phone. And i don't blame you for wanting a new phone, best to rule out a bad phone
sent from my HAMMERHEAD neXus
CRIME INC. said:
Yes the sim is already in your phone. And i don't blame you for wanting a new phone, best to rule out a bad phone
sent from my HAMMERHEAD neXus
Click to expand...
Click to collapse
Yeah definitely.
Thank you for your help! It is much appreciated!
If you are on 4.4.2 then you need to root and flash a different modem or wait for google to send out an update.
Since you are getting lte but with a weak signal this is most likely the problem of course coverage maps are very vague and it may be that you are just too far from the tower.
lafester said:
If you are on 4.4.2 then you need to root and flash a different modem or wait for google to send out an update.
Since you are getting lte but with a weak signal this is most likely the problem of course coverage maps are very vague and it may be that you are just too far from the tower.
Click to expand...
Click to collapse
I can literally see the tower from my balcony at my condo.
Leary of doing anything to the phone because I am going to get a new one from Wirefly when they have them in stock.
Thanks for your input!
gsteelx said:
Hi,
I got my Nexus 5 from a 3rd party Sprint Dealer, known as Wirefly.com -- Is anyone having problems accessing 4G LTE from Sprint? I am in the 100% best coverage zones according to Sprint.
I have done heaps of troubleshooting steps with Sprint, to no avail. They are blaming it on a faulty phone.
Anyone else having this issue?
Its been happening since I received the phone on Dec 4th.
Thank you
Click to expand...
Click to collapse
Read up on This. Im on 4.4.2 and since i got my nexus 5, i was experiencing no LTE in my area, Yesterday i was finally able to get a LTE signal near and inside my home.
cephaus said:
Read up on This. Im on 4.4.2 and since i got my nexus 5, i was experiencing no LTE in my area, Yesterday i was finally able to get a LTE signal near and inside my home.
Click to expand...
Click to collapse
Yeah, I am only able to get 3G with 2-3 bars at a time. Like I said, if I drive around, I will barely get LTE, maybe 1 bar.
How good is the signal strength?
Anyone know of an ETA on when Google will push out a new update?
gsteelx said:
Yeah, I am only able to get 3G with 2-3 bars at a time. Like I said, if I drive around, I will barely get LTE, maybe 1 bar.
How good is the signal strength?
Anyone know of an ETA on when Google will push out a new update?
Click to expand...
Click to collapse
Pretty good. -91dBm from here in my bedroom. You can force lte via dialer codes such as "*#*#4636#*#*" but you will not be able to receive calls or texts.
\
cephaus said:
Pretty good. -91dBm from here in my bedroom. You can force lte via dialer codes such as "*#*#4636#*#*" but you will not be able to receive calls or texts.
Click to expand...
Click to collapse
Ahh.
They did heaps of dialer codes when I called tech support. I forget exactly which ones, but they made me do them several times.
Also, when going into Settings > More > Mobile Networks > Preferred Network Type > does anyone's else default to GLOBAL instead of LTE? I keep switching mine to LTE, but it shunts it back to Global randomly.... I can't figure out why...
gsteelx said:
\
Ahh.
They did heaps of dialer codes when I called tech support. I forget exactly which ones, but they made me do them several times.
Also, when going into Settings > More > Mobile Networks > Preferred Network Type > does anyone's else default to GLOBAL instead of LTE? I keep switching mine to LTE, but it shunts it back to Global randomly.... I can't figure out why...
Click to expand...
Click to collapse
Anyone else having this by chance?

AT&T G2 LTE signal problem?

Hey all,
I recently picked up a LG G2 (second hand)
and I believe I have some issues with the phone not picking up LTE so easily.
Before this, I had Iphone 5, nexus 4, G Pro, Gnote2, etc... and they all picked up LTE just fine at my home
However, G2 rarely picks up LTE signal and it is mostly on HSPA+ (4G Icon) I believe.
I took it into AT&T store to see if I could get a new sim card but when I got there, the phone picked up LTE no problem.........
Looks like many Sprint users are experiencing same issue.. is there a fix for this??
*The phone is currently on stock / non-rooted 4.4.2
Thank you in advance!
I'm in the same boat as you, my data will work for a good 30+ min and then all of sudden no network for 30 seconds or so. I've also been unable to connect to a lte signal I've only been able to use hspa, searching the threads on here have been hit and miss with a lot of vague answers but nothing clear cut if anyone's dealt with this and has a clear fix it would be appreciated.
Sent from my LG-D800 using Tapatalk
A little update to this, yesterday I went to AT&T to see if I could maybe clear this up with a new SIM card and while waiting I checked out the two G2s they had there, these two display phones were literally 10 ft apart and one had lte while the other one was stuck on 4g only. I think this is looking more like a hardware issue now after checking out both store phones on display, I'm going in today to swap out my handset to see if this will solve it.
Sent from my LG-D800 using Tapatalk
Here's another update for those with lte or signal loss issues, after trying everything I could find on these forums the only answer was a warranty swap out, as soon as I put my SIM card into the warranty phone let showed up and after half a day I haven't experienced no random signal loss at all.
Sent from my LG-D800 using Tapatalk
Interesting...
This is interesting. Currently running CM11 latest nightly and I thought it was due to CM codebase. It looks like non-CM related?
Please keep the details coming. When I have time, I will flash a stock ROM to see what happens. But at this point, it looks scary that maybe hardware problems might be there.
For comparison, 2 iPhones literally next to G2 had 3 bars with LTE while my G2 had no network.
ainstushar said:
This is interesting. Currently running CM11 latest nightly and I thought it was due to CM codebase. It looks like non-CM related?
Please keep the details coming. When I have time, I will flash a stock ROM to see what happens. But at this point, it looks scary that maybe hardware problems might be there.
For comparison, 2 iPhones literally next to G2 had 3 bars with LTE while my G2 had no network.
Click to expand...
Click to collapse
After a full day and a half use now im fulling supporting the theory of a hardware fault. Before returning my phone for a replacement i was fully rooted on gardys kit kat rom with recovery, i had read that supposedly rooting or flashing was apparently breaking lte so i went back to the stock jellybean rom only to discover the issue still there, i then fully updated to the over the air kit kat update which also did not solve the issue. It really does look like theres a issue with the phone itself.
Sent from my LG-D800 using Tapatalk
Oh wow. Thanks for your reply.
So i have tried working on this and so far no good.
LTE picks up good when i walk into an att store and that is causing difficulty with store workers..
I get stable, steady connection with hspa+ but rarely pick up LTE..
What is the process of getting a replacement? Its way over 15,30 day period for me..
Sent from my LG-D800 using Tapatalk
For me lte did not work at all even in store, I can see where you might have a issue if they can't reproduce the issue but just be persistent and they should take care of it for you. As for warranty you have a year from your purchase date for a warranty claim through At&t, I went through a device support center which you might have depending on where you live otherwise you can send it in. You must revert back to a complete stock state or you will be more than likely denied.
Sent from my LG-D800 using Tapatalk
Got it fixed after several attempts with new sim cards! Picks up Lte fine! Wootwoot
My fix
call att tech support make sure that the lg g2 imei matches your line/sim card
So I went through a bunch of phones in the past couple weeks, I have at&t service but my last phone was verizon droid maxx. Next I went to the AT&T store and he put my phone number under the new sim card for my AT&T LG G2 but the rep didn't ask me for the IMEI or look at the phone at all, he just got my line on the new sim and I left. I noticed the phone was going back and fourth to LTE but it was 4g (non LTE) about 70% of the time. I changed APN settings, I updated, nothing worked. Then I remembered a long time ago that if you go from android, blackberry, or iphone to another type of phone you would have to call att and make sure something was changed so I called att tech support and asked if they would put my IMEI under the new sim, the tech said yeah I should do that because currently my line doesn't show I have the g2 (make sure to call tech support because online it'll show you have a g2 and if you call costumer service usually they will see the g2 too) and after that i reset my phone and got LTE 100% of the time since then.

BAFFLED: no LTE, tried everything

(well, everything short of new SIM card)
The situation:
-bought a 32GB N5 from a guy
-I'm on Rogers in Canada
-on Lollipop
-cannot get LTE, only 3G and 4G (H)
-APN is correct
-checked everything in *#*#4636#*#*
-cleared cache
-reflashed facotry image
-tried Cataclysm
SOMETIMES, I'll get "LTE", but it's a phantom - there actually isn't a connection at all.
I've swapped phones many times before; never had an issue. I read in threads someone saying that on AT&T that you need to register IMEI with them to get new device working with LTE. I never had to before, but called Rogers to check if this is something they've started doing.....no.
Under device model, it doesn't say either 820 or 821. It says "Nexus 5"
I started thinking that I stupidly bought the international model off the guy, but then when i was in fastboot mode I saw that it did say 820.
So.............I'm stumped, puzzled and pissed.
Does anyone, ANYONE have suggestions or ideas? Many thanks!
Sanity check but worth investigating:
- Definitely have LTE coverage in your area? I assume other phones around you connect to same LTE network no problem
- Does the SIM connect to LTE in another known working phone?
eddiehk6 said:
Sanity check but worth investigating:
- Definitely have LTE coverage in your area? I assume other phones around you connect to same LTE network no problem
- Does the SIM connect to LTE in another known working phone?
Click to expand...
Click to collapse
Yep, coming from my old phone. Have always had coverage in all the areas I've been with this new phone. LTE SIM, LTE area...it SHOULD work, but is not.
Try a new sim at the store, if it doesn't work return it on the spot. No harm, worth a try
Does 3g work? What bands does your carrier run in your area? You might try the diag LTE screen (requires root, there's an app from the Play Store) and see what band it sees. Also have you tried doing a scan of which carriers are available?
MrObvious said:
Does 3g work? What bands does your carrier run in your area? You might try the diag LTE screen (requires root, there's an app from the Play Store) and see what band it sees. Also have you tried doing a scan of which carriers are available?
Click to expand...
Click to collapse
3G and 4G work.
I went to Rogers store and got a new SIM. No change.
Same thing...
I'm just posting to let you know I've had EXACTLY the same problem..
Mine occurred after I smashed the screen and sent it away to a company to be repaired. My N5 came back with a new screen, so immediately I upgraded to lollipop...
Then the LTE stopped working. Occasionally the device would say it was connected to 4G but, like you, it didn't work when it showed this. I tried everything, flashing, checking access points, flashing different radios...but nothing worked.
Now I can't work out if the repair company had somehow damaged the 4G antenna when they were fixing the screen. So I sent it back to be repaired (again)
Now i've got it back. 4G works but it has lost a lot of speed. Where I was getting 25mb/sec on average, I now get 10 max.
I've e-mailed the repair centre to find out what they did, but honestly, I've given up a bit now...
Wait, you upgraded to Lollipop? You realize that they included a new radio right? Try reverting modems.
Sent from my Nexus 5 using XDA Free mobile app

Categories

Resources