[Q] HELP - Phone wont go to email recovery - RAZR HD Q&A, Help & Troubleshooting

So i set a pin last night and forgot it. and now ive tried to put it in 115 times with no luck. BUT the problem is, The phone WON'T give me the option of putting in my Email and password. i know what those are and if i can get to it then i can get into my phone but im not getting that issue. Any help with this issue would be great as i got things on my phone i need to get into. Like very soon.

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WM6.1 - I'm asked for a password, but I don't have one!

Hello.
I recently got a Sony Ericsson XPERIA X1 (with Windows Mobile 6.1), and I set a password on it.
Sometimes when it would ask me for my password, the shift or fn keys wouldn't work, so I couldn't enter it. I would have to soft reset the device to be able to type in my password.
Frustrated, I decided to disable password protection entirely. I then found that after leaving the device alone for a period of time (while sleeping, for example), it would lock and ask me for a password - but since I no longer had one, I couldn't. I would have to soft reset the device to bypass the password screen.
I searched around, and found that this was a bug in Windows Mobile, and the only solution was to hard reset and never enable password protection. After a while of putting up with it, I flashed my device to use itje's Touch-IT v7, and I performed a hard reset. It was fine for a while, but now it's doing it again: it's asking me for a password when I leave it alone for a period of time, but I don't have one. I never set a password this time.
Is there any real solution to this? It's incredibly frustrating. Thank you in advance.
you mean the security password that is enforced when using exchange email? there is ap app that will enable you to turn it off, but you should read this thread (the app is listed here but you should take heed of the warning from deedee). I leave it up to you.
http://forum.xda-developers.com/showthread.php?t=358695
Try "hard reseting" it
I'm not using Exchange email, and the checkbox to disable password protection isn't greyed out (like it is in that thread). Thanks for the link anyway though, I'll have a look around the registry.
Anyone else know anything about this?
Edit: As I said in my original post, I already tried a hard reset when this problem originally appeared. I hadn't touched the password protection settings at all since my hard reset, but it's happening again.
Does nobody have a solution for this?
are you sure someone isn't messing with your phone and setting a password? I've been using windows mobile for 6 years and never had that problem.
And you said something about a bug.... can you link me to whatever you found?
Thanks for the reply, I appreciate it.
I just tried searching for that again, but unfortunately I can't find it. It was a thread with somebody saying that they have no password set, yet the device asks for one so they can only bypass the screen by soft resetting - and that's the exact problem I'm having now. There was no solution posted so I didn't bookmark it or anything.
I am the only person that has had access to my phone, so nobody has messed with it. The password setting is definitely disabled, and the HKLM\Security\Policies\Policies\00001023 registry value is set to 1 (disabled). My phone doesn't ask me for a password when I first start it (so I can get past it each time via a soft reset), it just seems to happen after 10 hours or so - I'm not exactly sure what triggers it.
Edit: I'm not sure if this is what I read before, but it seems to describe the same thing.
http://forum.xda-developers.com/showthread.php?t=291567
nuclear said:
Thats the question: is it really time for WM6?
So far i believe that the device cannot digest what we have so far of WM6. Too many non-functional things or bugs if you would like to say =_=
Device auto-locks and asks for password and if you dont have a password you cannot get into the device other than by soft reset. Asks password even for activesync! PDAViet has problem with activesync in vista as it disconnects after 5 minutes. WiFi only turns on from Comm center. Hang up's on 25MB free RAM. A lot of memory leak! 10MB to run SPB Time -_-...
Click to expand...
Click to collapse
Edit 2: Here's another one... No real solution posted.
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/88834ba5-b64a-45c3-8dc4-378ffc3a40d6
seckin38 said:
I have recently purchased HTC Touch with WM6. 2 days ago, it suddenly locked. I couldn't unlock because it asks for password. Because I didn't set a password, I couldn't unlock.
Click to expand...
Click to collapse
This is really wierd, i have been using wm since 5 was on the scene and ive never come across your issue. I appreciate that your not using exchange but did you try the zeynee unlock app? It might stop the lock screen, you never know. If it doesnt work then nothing lost huh??
I didn't try it, no. I was concerned about the posts saying the application used up too much battery power, and thought checking the registry would be good enough (since nothing should be changing the value). I'll install it now and see if the problem still occurs. I don't have much hope that this will help though.
Okay, it just happened again. The application didn't help.
Ok, worth a try...
Have yoyu considered flashing to a different rom to see if this works? Is there a new stock Rom available?
Ill have to look more into this, maybe msdn has something on it.
Well, I had this problem with both my original Vodafone ROM and the custom one I'm using now. I'm reluctant to flash it again due to the hassle of reinstalling everything again.
I think it may be related to notifications. It just happened again as I got a text message, and last time it happened just before I received a Skype call. When I'm away and come back to find it locked, there tends to be a new icon in the notification area. It definitely doesn't happen every time I get a notification though...

Sync Contacts & Messages without Touching Actual Phone

Okay if you want the WHOLE story here goes: (if not skip to the second paragraph)
Last night I came home from working a double shift and was very tired. I was sleepily playing with my phone and my genius self decided to reset my password (since I've recently said my password out loud a couple times when I give ppl my phone and they ask me to unlock it for them) but of course my genius self makes a password to stupe anyone who would dare steal my phone...and in the process dupe myself as well. I dont remember a damn number from the password ...except possibly an 8 and a 1. Anyways I woke up in fright and shock and looked every where on google for a way to circumvent the password. No luck.
Then I remembered that a while ago I changed the settings on my computer so that I didn't have to unlock my phone every time I plugged it in. YAY! Except th one computer that has that feature does not have outlook, or at least outlook isnt working right.
In essence my question is this. Someone please let me know of a program with which I can backup my contacts (and preferably messages as well) without actually having to do any installing on the phone itself or toying with it...since I can't get past the password screen. Basically a program that would be pc based. If not, could someone please lemme know how to do it step by step on outlook? cuz i've tried a millino times (prior to this password fiasco) and have never succeeded...I feel like my outlook isnt the full version or something tho..like some features are gone. I dont know.
Also, could I just go into my phone folder, copy and paste everything out, hard reset, then copy and paste everything in? It wont lemme copy the file "cemail" whatever that it.
PS my phone is an HTC Touch Diamond, the verizon version.
THANK YOU SO MUCH. Please help me out, cuz it really is a sucky situation. Especially wen I know that everything in my phone is just a password away. A password that I created....in my sleep. What the heck man. THanks in advance!

[Q] Internet Sharing stopped working

hey there, i hope someone can help me...
so i updated my t-mobile germany brandad omnia 7 to mango and was very happy to see it having internetsharing. i use the phone with the card of another operator but it worked fine. atleast two times. the third time i used it it took a long time trying to set up the hotspot till i canceld by pressing the back button. since then i get an error message everytime i try to switch it on.
does anyone have an idea what could possibly be the cause of this or even how i can fix it other than resetting the device? also i dont want to so as long as i dont know what caused it. i dont want to lose my stuff just for it breaking down again...

[Q] HELP PLEASE! Too many incorrect attempts

I recently bought myself a transformer prime tf201 and i have had a pattern on it for a little while. A few friends attempted without me noticing to unlock it and eventually got to the stage where it asks for my google account username and password.
However even when i put those in its says invalid username or password, i have read this is a bug to do with multiple accounts.
I really dont want to factory reset the tablet. Ive seen apps that i can remote install to temporary bypass the lockscreen, however the tablet has wifi completely turned off so i cant do anything like that. Is there anyway over the usb connection to turn wifi on, install an app, or some how bypass the lock screen. Also if there is no way of doing that can i root the device and somehow get all my stuff back. I have had no luck so far, please help as i have no idea how i can get all my stuff back without resetting it. It would be greatly appreciated for an answer to my problem and if i have to root it a link to something helping me to do that.
Thanks heaps Brent.
ps. when the device is locked the usb connection is useless as nothing comes up on the computer
I have the same problem! my password is refused!

[Completed] please help with resetting ZTE Axon

Hello.
I have the ZTE axon A1R (not pro) and about a month ago I received a notification for a update to marshmallow 6.0 and so I went through the process, and it completely froze and would not boot.
Since then I did a factory reset however I cannot get passed the sign in screen where it asks you to sign in with the gmail that was previously associated with the phone. I have done this countless times and it simply does not accept the email even though it is correct. I have initially waited 3 days and since then tried many many times but it simply throws me back to the sign in screen.
I have tried the other option where google sends a code digit and this doesnt work wither.
I have been in contact with zte customer service but it is a complete joke. They have done absolutely nothing to help me and what I thought would take a couple of days at the most to fix, has now been over a month and is very frustrating. They keep sending me email to "wait and that they forwarded my concerns to the appropriate people to help" however this has not happened in over a month now.
what can I do? (I tried searching for this problem here on xda forums and google in general but cannot find the relevant information. Mostly what I find is stuff for the pro version of this phone)
Thank you
Hi !
Is this thread useful ?
Cheers !
xanthrax said:
Hi !
Is this thread useful ?
Cheers !
Click to expand...
Click to collapse
hi,
thanx for trying to help but sadly the above is for the Axon 7.
i am only able to find information (on xda) regarding Axon 7 and axon pro neither of which is my phone.
mine is the regular axon (A1R) http://www.gsmarena.com/zte_axon-7686.php
I should note that I am not so much interested in rooting it or anything like that.
I just want to be able to use it again under any circumstance but I simply cannot get passed the "sign in with email previously associated with this phone" because it keeps sending me back after I put in the correct information.
ZTE has been a complete failure in helping me even though it was their update that has cause me problems in the first place
Try to change the email password from another device, a pc maybe
Sent from my SHIELD Tablet using Tapatalk
xanthrax said:
Try to change the email password from another device, a pc maybe
Sent from my SHIELD Tablet using Tapatalk
Click to expand...
Click to collapse
I have done that.
no go.
and the weird thing is that, when i do type in the wrong password, it knows, and says so... but when I type in the correct one, it doesnt say anything, just jumps right back into the 'please sign in with the email associated with this password' screen.
I think it may be a issue with the update itself.
I cannot get passed the 'verify your account'
page. I tried everything, I keep putting in the
correct email and password, and even trying with the
code that google sends via text, and it always just
sends me back to the 'verify your account'.
THis is a problem with ZTE update. It fails to
recognize the previous email that was associated to
the phone.
When I power the phone while holding the 'up' button
and go into android recovery, it says:
ZTE/P897A10_ROGERS/billy
6.0.1/MMB29M/20160707.005703
So it seems that even though I have reset the phone
into factory reset, it has still applied the 6.01
update which is not what the phone came with when I
bought it (it came with 5.01)
Perhaps this is the problem and why it is not
recognizing the email associated with the phone.
I dont know why it says "ROGERS/billy"
Rogers is not the carrier that I am with and billy is
not my name.

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