Hello,
First time posting here. Feel free to move this post if it isn't in the correct place. Anyway, I hope you can help me out!
I bought a triple sim android phone in Singapore. It is based on a HTC Butterfly. I only really started using it back in Europe and everything works perfectly, except that I can't get a data connection via the sim card I want to use (Vodafone Netherlands).
While trying to figure out what the problem was, I used another sim card (Hi, also from the Netherlands), and this worked without any problem.
I contacted Vodafone and they told me it could be because Hi doesn't have a set user name and password on their APN settings and Vodafone does, and maybe my phone was struggling with that for some reason. They said I could remove the user name and password from the APN settings and it should be ok.
I first tested this on another phone and it worked, but the problem is that on the phone I bought the APN menu on the settings is blocked. I can't edit, add or reset settings. Nothing happens when I press the options. I have no idea why this is happening.
I went around it by doing the following:
- Rooted the phone using Framaroot-1.6.1.
- Backed up the APN settings using the app "APN Backup and Restore".
- Manually edited the settings for the APN I want to use, removing the username and password.
- Restored the APN settings. For this I had to make "APN Backup and Restore" a system app. I did so using the app "/system/app mover".
At this point the network icon showed a data connection! I thought I had solved it but although there was a connection there was no data transfer at all. I couldn't load websites, google maps, etc.
I tried other apps that should allow editing of APN settings and I might have done some damage, because now not even the Hi sim card data connection is working...
That's about it. I am not an expert on these things, but if anyone has any suggestions and explains what I need to do I will give it a go! Just let me know what other information you need.
Thanks (and sorry for the long post!),
F.
Related
Hey everyone, I just got the 750 and had a question. When I load PIE, it will not connect to any webpages. I keep getting an error message that the page cannot be found. Also, when I try to send/receive through outlook, it says it cannot connect with my current settings, although the settings are from factory. The weird thing is that when I use IM+, my instant messaging app, it connects just fine and I am able to talk to people through the connection. Any suggestions? I went to the cingular site and made sure my connections are correct.
Thanks in advance.
It sounds like one of three things:
1) You don't have a data plan
2) Your data plan is not properly setup on ATT's side
3) Your data settings are not correct on the 750
The IM program is likely using text messages so it wouldn't be impacted by a lack of data.
IM+ is strictly data. I figured it out though. After countless hours backing up and hard resetting and restoring, it turned out to be an application I used to tweak the device. When I selected to store PIE info (cookies, cache, etc) onto the storage card, it messed up the settings somehow and just simply undoing the registry didn't help.
Just posting to see if anyone can help me find an app that will back up and restore my remembered WIFI networks with keys. My job has free WIFI everywhere, but it requires a password that they will only input directly into my phone for me. It is a pain to go have them do that every time I wipe my phone to flash a new ROM. Any help is appreciated.
The google backup does this by default if you select it when you first log into your phone.
I haven't had to enter my wi-fi keys for the last 5 or so wipes.
it does not work for me too, i selected to backup those settings as well and have had to re type the wifi key in after every wipe. i tried sending the key to my gmail account but also can't seem to copy past from the e-mail on the phone,
i paid large for this phone in canada and am a little disappointed that copy paste does not work in a lot of places on the phone.
Hi,
I'm not sure if this is the proper forum to ask this but I've got an issue with my HTC Desire's install. The device is unrooted so it's just HTC Sense Froyo. So here's the story:
1. Yesterday my mobile data connection stopped working. I went in the settings, checked the APN and noticed that my settings had changed. Instead of provider.com, I know saw provider.com[disabled]. I have no idea how the [disabled] got there, so I removed it.
2. I leave the settings, press the mobile data connection toggle and still nothing happens. I try to go back to the APN settings but I get a com.android.settings crash. Right...
3. I decide to reboot the device. After entering my pincode, I'm greeted with a "Sim Changed - Tap here to change settings" notification in the notification bar (next to the LookOut icon). That's strange since my SIM was exactly the same and my Watchdroid Pro app was not triggered by a different SIM card (seeing that my gf did not receive an SMS about a SIM change). I decide to tap it and bam... com.android.settings crashes.
4. I decide to ignore that and I go back to the APN settings. Now I get a list of providers from which to choose an APN. My provider isn't among them so I just pick one. It has the same issue with the [disabled] thing. I remove it, enter my real provider's APN information and leave the settings. My data connection is still not working. So I go back to the settings and what do you know? Com.android.settings now crashes every time I go to the APN settings.
5. With an unrooted device there's not much to troubleshoot for me, but I find this APN backup app on the market. Using it I delete my APN settings and just to make sure I reboot. After that, I am still greeted with a SIM Changed message which I know ignore. I go to the APN settings, enter my provider's information and my data connection is working again. Sweet.
Now here are my questions:
1. Does anybody here have clue why my data connection stopped working and why I saw the [disabled] tags everywhere?
2. Does anybody know why it says the my SIM has changed, and how do I fix that? I still see that annoying false notification on every boot.
Thank you all in advance.
MacBryce said:
1. Does anybody here have clue why my data connection stopped working and why I saw the [disabled] tags everywhere?
Click to expand...
Click to collapse
Are you using something like Juice Defender or an app that controls your data use?
These kind of apps mostly disable data by adding tags to your apn, to make sure the data connection is turned off...
That's all I know, hope it helps..
MacBryce said:
2. Does anybody know why it says the my SIM has changed, and how do I fix that? I still see that annoying false notification on every boot.
Click to expand...
Click to collapse
I have the exact same problem...
Also HTC_IME mod is switched off at every boot...
Did you happen to run the 'fix permissions' option on ROM Manager?
Just thinking out loud, but maybe it 'fixed' something that wasn't broken
EDIT:
I just opened the existing APN, pressed menu and deleted it...
A menu came up, asking me about my provider and so I selected the right one...
Directly after, I edited, because my provider has another Access Point I rather use...
After the next reboot there was no "SIM Changed" warning!
HTC_IME mod was deselected again unfortunately...
I'm kinda in a daze from losing my Nexus S last night. The hangover is probably contributing to said daze. I don't have one of those security apps installed. I must have forgotten to restore it when I flashed a new ROM. My inner child is on my inner floor bawling his eyes out at the moment.
Anyway, my question is, what can I do to ensure minimal loss of my privacy. I have already changed all my passwords. Does this automatically unsync my account on the phone? I mean, will the phone ask whoever has it to re-enter the new password? What else am I forgetting? What else can I do?
Would appreciate it if "You should have"s are avoided. Thanks!
I know for sure that if you have changed your Google/Gmail Password, that the phone will prompt for a new one. As far as 'unsyncing' I do not know. I didn't check to see if my contacts/emails/calendar etc were removed when I changed the password and the phone prompted for a new one.
I will change my password again, see what happens and let you know.
*****EDIT*****
I changed my password for my phone, I got a notification about a sign in error, that prompted for a password. The dialing functions still worked as normal, any emails that you had cached were also visibile as well as the calendar. I rebooted without updating the password and could still call out as normal, but when I tried to access the Gmail app, it tried to sync the inbox, but prompted for a password right away.
I don't have any apps installed with other sensitive information, but I would imagine those would function as normal.
Hope this helps.
You could try lookout mobile security "plan b" will help find it.
Sent from my Nexus S using XDA Premium App
Hmm sorry to hear that dude, i would probably be bawling on the floor too!
Although... i probably will install one of those security apps now...
Thanks for your help, guys.
Even if you don't change password but someone change sim card,android will require reenter password for sync
Sent from my Nexus S using XDA App
I don't know if Plan B would work seeing as how his Google Account is tied to the market account. Because he changed his password and the phone lost connection with the Google account, I don't believe remote installs will work, but I could be wrong.
SphericalPuma said:
I don't know if Plan B would work seeing as how his Google Account is tied to the market account. Because he changed his password and the phone lost connection with the Google account, I don't believe remote installs will work, but I could be wrong.
Click to expand...
Click to collapse
Yes, I was wondering the same thing. I picked up a new Nexus S(not SAMOLED unfortunately) and synced it up and everything. Finally got to a PC and looked up my Market Account. It listed both phones under devices and I could go all the way to installing it on both phones. It located my current phone.
Unfortunately, I blocked my SIM card prematurely(did not know about Plan B), so, I can't send out the locate SMS. But, I figure whoever has it has probably removed the SIM card, or does not know how to charge it if the battery is dead or is using a SIM on it without a data connection. So, no data connection means no app on the phone. I haven't received an email from Plan B for the lost phone.
Why is the phone is still linked to my market account? I can see that the carrier has been changed which means a new SIM.
For now I'm just satisfying myself by installing inane and useless apps on the phone. HAHA! I hope it works and the app installation is going through. I've pretty much lost hope of finding it.
Sprint Samsung Galaxy S6 G920P.02
Android 5.1.1
Rooted, No ROMS
I am very, VERY confused. This makes absolutely no sense to me. I believe my phone is just fried but I will find out when I take it into the sprint store tomorrow. I will most likely get a new/replacement phone but they will have no idea what caused the problem and I need to figure out how this happened so it won't happen again. I'm also very curious as I don't understand at all.
The problem: It started with me not being able to connect to the internet on ANY of my apps. No crashes or anything, just no connectivity to the internet. Calls and SMS still worked like normal. After calling sprint support they told me dial ##72786#, which then just simply broke calls and SMS. Now NOTHING works.
What caused the problem: This is where I am most confused. I was trying to setup a VPN (purevpn, to be exact) on my Xbox One. In the process of this, I was modifying my router settings on my Windows 8 PC, plugged in a 2nd router, and constantly turned the wifi off and on. I was using my phone to test if the wifi was still working. (e.g. going to google.com on firefox or launching clash of clans...literally that was it) The only thing that I can think may have messed it up was a step in settings up the VPN. On my computer, after I installed the purevpn software I located myself to "Network and Sharing Center", then clicked "Adapter Settings", then clicked on "Pure VPN", then "Sharing", then checked the box "Allow other network users to connect through this computer's internet connection", and lastly from the drop down menu, selected "Local Area Network." This allowed all devices on my network to use the VPN. Somehow this messed up my phone that hard?
See image below for clarification:
i.imgur DOT COM /cnAmC6h DOT PNG
Steps I have taken to fix this: I tried rebooting my times a million times. Then I cleared DNS cache in firefox and tried to connect. Then I tried hard rebooting my phone to flush DNS cache. Then I called sprint support, who told me dial ##72786#. After dialing this, calling and SMS DO NOT WORK. "Hands free activation" starting running after dialing that number and fails to work everytime. When I wasn't able to call the phone rep back, I used the sprint online chat support. I told the online rep what happened, and they assured me the only way to fix this was to factory reset my phone. As frustrated as I was, I did it. After the factory reboot, my phone STILL CAN'T CONNECT TO ****. Exactly how it was before the reboot, except I lost all of my stuff. I have done countless google searches and am clueless and need help.
Google will push all your stuff back to the phone after you log into your account. But you'll need the internet for that.
How did you get root?
quatzar said:
Google will push all your stuff back to the phone after you log into your account. But you'll need the internet for that.
How did you get root?
Click to expand...
Click to collapse
I really don't remember, It was months ago. I paid $30 for it though and have never had issues with it.
Just brought it into a sprint tech store and they fixed by putting in a fresh sim card, reseting the phone, cache, dns, and everything they could reset. After that did not work they flashed an updated version of my phones software on the phone, which removed the root , and fixed the issue.
I explained what I did to all of the employees in the store (I was the only one there) and they were all as clueless as me.
Does anyone know what could have possibly caused this?