[Q] Xperia Ray - Boot Loop - General Questions and Answers

I have two factory unlocked Xperia ray (so-03c)
Recently i upgraded one of them to the latest firmware using "sony bridge for mac". Just after upgrade; phone stopped showing any cellular networks; everything including wifi was working smoothly. I tried switching different modes GSM, WCDMS and WCDMA/GSM; it didn't work out for cellular. (I used to have Galaxy Ace, so tried if Android boot recovery would work out; but didn't found anyway in xperia).
I wanted to repair the phone using option in "Sony Bridge for Mac" again. Before proceeding; I did a factory reset then using the settings in the phone. Bridge didn't recognise my phone; Then I found some tutorial for doing reset in the web; And; Pressed Power and Volume Down for about 20 seconds; it vibrated 3-4 times.
Tried to open the phone; it just kept looping in the boot screen
I cant connect it to flashtool, bridge for recovery; Even tried in PC Companion. it detects my phone; but when I want to go to repair; it wont proceed as i cant take the phone to recovery mode. holding volume down and connecting Usb does not do anything
I would be happy if there is any way of recovering this device and i can restore to an earlier firmware; which is intact in the other phone.
Images in attachments:
Loop: (i can see sony xperia)
When i press volume down and connect to usb; just shows charging
Shown by bridge and flashtool:

I think there is a fastboot mode way for recovering a device. I search on google and I found a topic about recovering an Optimus One P500 by fastboot, maybe it will work for your device too...

Jackamma said:
I think there is a fastboot mode way for recovering a device. I search on google and I found a topic about recovering an Optimus One P500 by fastboot, maybe it will work for your device too...
Click to expand...
Click to collapse
I installed adb; but still terminal wont show up the device.

had you try to repair it via SEUS?
i don't know what it's name in mac..

sunkenship said:
had you try to repair it via SEUS?
i don't know what it's name in mac..
Click to expand...
Click to collapse
Yes I tried in windows and mac both:
used Pc companion, Update Service, Bridge for mac; Tried flashtool (with black logo); Sony's Emma flashtool wont show device.
Bridge for mac reads device but asks to connect again enabling memory card.
Installed Android developer sdk; but the device didnt go to the flashboot mode. when it connects to usb; it shows charging; wont loop; When i open it, it stays on a loop.

hellonepal said:
I have two factory unlocked Xperia ray (so-03c)
Recently i upgraded one of them to the latest firmware using "sony bridge for mac". Just after upgrade; phone stopped showing any cellular networks; everything including wifi was working smoothly. I tried switching different modes GSM, WCDMS and WCDMA/GSM; it didn't work out for cellular. (I used to have Galaxy Ace, so tried if Android boot recovery would work out; but didn't found anyway in xperia).
I wanted to repair the phone using option in "Sony Bridge for Mac" again. Before proceeding; I did a factory reset then using the settings in the phone. Bridge didn't recognise my phone; Then I found some tutorial for doing reset in the web; And; Pressed Power and Volume Down for about 20 seconds; it vibrated 3-4 times.
Tried to open the phone; it just kept looping in the boot screen
I cant connect it to flashtool, bridge for recovery; Even tried in PC Companion. it detects my phone; but when I want to go to repair; it wont proceed as i cant take the phone to recovery mode. holding volume down and connecting Usb does not do anything
I would be happy if there is any way of recovering this device and i can restore to an earlier firmware; which is intact in the other phone.
Images in attachments:
Loop: (i can see sony xperia)
When i press volume down and connect to usb; just shows charging
Shown by bridge and flashtool:
Click to expand...
Click to collapse
You might want to download any Official FTF file for Xperia Ray, then try to flash this on the phone before trying other custom ROMs

ivan.untalan said:
You might want to download any Official FTF file for Xperia Ray, then try to flash this on the phone before trying other custom ROMs
Click to expand...
Click to collapse
I do have original ftf file.
The problem is I cant take my phone either in flashboot mode or the recovery mode; When i press volume down or up and connect usb; it goes to charging mode. When i open it normally; t goes to boot loop.

Related

[Q] [XU]Bricked phone, touchscreen doesn't work

Hey,
I've got a serious problem with my Xperia U and I'm after twelve hours of trying to gifure it out, so I think I've passed more obvious solutions.
OK, so... I tried to unlock bootload (which I did) and root my phone via flashtool using some .tft file from xda. I think I've checked if this system is for mu phone and it was certainly for my soft version (6.1.1.B.10). So, I load this .tft file into flashtool, connect my phone as it tells me, the file uploads just fine, I plug out my phone, try to boot it and it doesn't respont. Since then I've tried to upload few .tft files (.10, .100, .54), to some of them my phone would respond at all (when booted it only vibrated), to some of them the phone would boot, but the touchscreen wouldn't work. In this case I'd have "POWER OFF" and "USE PHONE" on my screen and my side buttons would work (I could block my phone and take photos for example).
So, I've tried:
- flashing several times
- using official software from Sony (PC Companion and EMMA)
- using cmd to fastboot recovery.img - I failed to find recovery.img though.
Any suggestions?

Bricked sony xperia j

So i've broke my phone by editing build.prop ... i don't have any recovery, usb debugging AS I REMEMBER WAS ENABLED and my phone is just bootlooping connected on my laptop, it detects it but i can't access files, nor does adb find my phone, or pc companion or any other android file manager . My question is: CAN I FIX IT PLEASE? I've downloaded the original firmware and got out the build.prop the original one, but how can i place it in?!
EDIT: I think i found a fix, sony pc companion actually started to work now after i "entered recovery mode" after a few reboots trying to hold volume down there is no logo, black screen but the phone is like turned on, and it detected my phone and now i'm trying to install my software
If this is going to work, can somebody point out to me some recovery mod and a fast ROM?
kappabear said:
So i've broke my phone by editing build.prop ... i don't have any recovery, usb debugging AS I REMEMBER WAS ENABLED and my phone is just bootlooping connected on my laptop, it detects it but i can't access files, nor does adb find my phone, or pc companion or any other android file manager . My question is: CAN I FIX IT PLEASE? I've downloaded the original firmware and got out the build.prop the original one, but how can i place it in?!
EDIT: I think i found a fix, sony pc companion actually started to work now after i "entered recovery mode" after a few reboots trying to hold volume down there is no logo, black screen but the phone is like turned on, and it detected my phone and now i'm trying to install my software
If this is going to work, can somebody point out to me some recovery mod and a fast ROM?
Click to expand...
Click to collapse
i really didn't understand all of things u said.
but this is what i did when my friend's sony xperia phone wasn't booting
1- unlocking boot Loader
http://developer.sonymobile.com/unlockbootloader/unlock-yourboot-loader/
2- flashing the phone with sony flashtool by androxyde
http://www.flashtool.net/index.php

XZ Premium won't turn on - PLEASE HELP!

hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
I used to be a bit similar to your situation, but its power indicator is not lit. Pressing other buttons did not respond. I also tried to connect it to the computer, but still didn't respond. I had no choice but to send it back to the after-sales service. The response I got was that the power IC was damaged.
Nidhal AKA the king said:
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Click to expand...
Click to collapse
doesnt seem like something that can be fixed on a software level, you need to send it to sony to fix it if youre under warranty.
Nidhal AKA the king said:
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Click to expand...
Click to collapse
Send it to sony service same thing happened for me and they gave me another phone.
Similar, but Sony do not want to know now
Blackghosthm said:
Send it to sony service same thing happened for me and they gave me another phone.
Click to expand...
Click to collapse
It's a long story, but bought an XZ from Toby Deals ( never ever use those rip off merchants ).
Decided not to want to turn on just before the year warranty ran out. Red flashing LED whilst charging, white Sony screen comes up, then goes off again, repeats ad infinitum. Obviously tried all the usual volume up/power button resets and this actually responds with the one buzz/three buzz response. Original charger and even a brand new battery - no change.
Didn't want to send back to Singapore, so tried Sony support who advised to send to Sony UK repair center.
I sent it in, came back as 'can't repair due to non UK model'.
Advised Sony on line support again, who promised me it would be looked at if sent in again.
Did that and they sent it back repaired and working ( no hardware ) - reflashed ?? Happy for three days.
Same thing happened after three days / same symptoms as before
Sent in again, sent back as 'non UK model' again. Started to cry
Informed Toby Deals who now don't want to know, as now a few moths past warranty expiry date.
Now I have a bricked expensive phone and have had since January. What a waste of money.
All I want to do, is whatever Sony UK repairers did in their factory.
No detection on PC and Companion either, which I feel is a big problem for any reflashing ideas.
Any ideas anybody please ?
Hammerheadz said:
It's a long story, but bought an XZ from Toby Deals ( never ever use those rip off merchants ).
Decided not to want to turn on just before the year warranty ran out. Red flashing LED whilst charging, white Sony screen comes up, then goes off again, repeats ad infinitum. Obviously tried all the usual volume up/power button resets and this actually responds with the one buzz/three buzz response. Original charger and even a brand new battery - no change.
Didn't want to send back to Singapore, so tried Sony support who advised to send to Sony UK repair center.
I sent it in, came back as 'can't repair due to non UK model'.
Advised Sony on line support again, who promised me it would be looked at if sent in again.
Did that and they sent it back repaired and working ( no hardware ) - reflashed ?? Happy for three days.
Same thing happened after three days / same symptoms as before
Sent in again, sent back as 'non UK model' again. Started to cry
Informed Toby Deals who now don't want to know, as now a few moths past warranty expiry date.
Now I have a bricked expensive phone and have had since January. What a waste of money.
All I want to do, is whatever Sony UK repairers did in their factory.
No detection on PC and Companion either, which I feel is a big problem for any reflashing ideas.
Any ideas anybody please ?
Click to expand...
Click to collapse
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
If you see any led light , try to use pc companion ( if your phone is not unlocked ) and if you have unlocked bootloader try to use xperifix to download the latest software for your phone and then flash it using newflasher ( don't forget to have the Sony USB drivers on your computer ) pls tell us if it works to find another way to fix your smartphone.
Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
Click to expand...
Click to collapse
Thanks for the info Didgesteve.
I am running through this now, but the firmware within Xperiafirm is a little light on the F8332 version ( dual sim ).
The single sim F8331 has lots more options including one for UK Virgin Mobile, which could be mine. The only other option for the 8332 is the Central Europe 1 CE1 option, which I don't think it is. Any advice please ? I am trying to find it on the Sony site, as @IgorEisberg states "XZ F8331 and F8332 are on the sony server now"
---------- Post added at 06:34 PM ---------- Previous post was at 06:33 PM ----------
Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
Click to expand...
Click to collapse
Thanks for the info Didgesteve.
I am running through this now, but the firmware within Xperiafirm is a little light on the F8332 version ( dual sim ).
The single sim F8331 has lots more options including one for UK Virgin Mobile, which could be mine. The only other option for the 8332 is the Central Europe 1 CE1 option, which I don't think it is. Any advice please ? I am trying to find it on the Sony site, as @IgorEisberg states "XZ F8331 and F8332 are on the sony server now"
Hammerheadz said:
The only other option for the 8332 is the Central Europe 1 CE1 option,
Click to expand...
Click to collapse
It doesn't matter which region you have as long as the model number is the same, it's not locked to any language. The language can be chosen on start up, from a fresh install.
Central Europe 1 CE1 will be just fine.
Didgesteve said:
It doesn't matter which region you have as long as the model number is the same, it's not locked to any language. The language can be chosen on start up, from a fresh install.
Central Europe 1 CE1 will be just fine.
Click to expand...
Click to collapse
Thanks. I did think that, so went ahead anyway.
I think I have a connectivity problem. Nothing is showing in device manager, so cant add the drivers any other way can I?
Newflasher shows 'no USB device with vid:0x0fce pid 0xb00b !'
Hammerheadz said:
Thanks. I did think that, so went ahead anyway.
I think I have a connectivity problem. Nothing is showing in device manager, so cant add the drivers any other way can I?
Newflasher shows 'no USB device with vid:0x0fce pid 0xb00b !'
Click to expand...
Click to collapse
Did you install the drivers in 'safe mode'?
Hi. Yes I did. Still no joy, but I haven't tried since last time. I'll have another go this week, unless you can think of anything else it could be, or that I can try?
my xz premium reboots when I plug in charger. I will sell it and buy samsung ( i dont like it) before it dies completely lol
oh it was water in charging port, now all works perfectly
Didgesteve said:
Did you install the drivers in 'safe mode'?
Click to expand...
Click to collapse
Still no joy.
I am using Windows 10 and when I requested recovery reboot, it does give me a safe boot option ( option 5 I think ), but it also gives me a 'disable driver signing' option too and you can't opt for both.
I have actually tried to boot in both modes and the newflasher does the same thing - see attached screenshot
Not sure what more I can do, to get these drivers on. I have also run in developer mode and set USB device discovery to on, to no avail.
If device manager never sees the phone, how will I ever be able to install the drivers.
The newflasher, asks to install Gordongate and it doesn't matter if I select yes or no, it still says no usb device.
I am running newflasher from here :
C:\Xperia firmware\F8332_Customized CE1_1315-4550_41.3.A.2.171_R1E
...........but I have tried to run it from the driver folder too.
I am stuck. If I can send it to you, please PM me !
:fingers-crossed:
Hammerheadz said:
Still no joy.
I am using Windows 10 and when I requested recovery reboot, it does give me a safe boot option ( option 5 I think ), but it also gives me a 'disable driver signing' option too and you can't opt for both.
I have actually tried to boot in both modes and the newflasher does the same thing - see attached screenshot
Not sure what more I can do, to get these drivers on. I have also run in developer mode and set USB device discovery to on, to no avail.
If device manager never sees the phone, how will I ever be able to install the drivers.
The newflasher, asks to install Gordongate and it doesn't matter if I select yes or no, it still says no usb device.
I am running newflasher from here :
C:\Xperia firmware\F8332_Customized CE1_1315-4550_41.3.A.2.171_R1E
...........but I have tried to run it from the driver folder too.
I am stuck. If I can send it to you, please PM me !
:fingers-crossed:
Click to expand...
Click to collapse
Windows10, boot into safe mode, choose 'disable driver signing' in the advanced menu, start the computer and install the Sony drivers. If that doesn't work, answering yes to the first question in Newflasher creates a new drivers zip folder within the Newfalsher folder. Install these drivers, again with driver signing disabled.
When you put the phone into flash mode and plug it in to your PC, what does it say in the device manager?
Didgesteve said:
Windows10, boot into safe mode, choose 'disable driver signing' in the advanced menu, start the computer and install the Sony drivers. If that doesn't work, answering yes to the first question in Newflasher creates a new drivers zip folder within the Newfalsher folder. Install these drivers, again with driver signing disabled.
When you put the phone into flash mode and plug it in to your PC, what does it say in the device manager?
Click to expand...
Click to collapse
Thanks for your reply Didgesteve.
I installed the drivers by installing the sa0115adb.inf successfully, but as the phone is continuously cycling through a 'Sony' white screen and blank screen ( frequency 3secs of each ), device manager does not seem to 'see' anything at all.
I also installed the ggsommc.inf driver, when prompted and answered as a 'ye's for the GordonGate option. It didn't give me a failure message, but also didn't state 'installed successfully' as the sa0115adb one did.
I also tried another generic driver called android_winusb.inf to no avail.
Hammerheadz said:
Thanks for your reply Didgesteve.
I installed the drivers by installing the sa0115adb.inf successfully, but as the phone is continuously cycling through a 'Sony' white screen and blank screen ( frequency 3secs of each ), device manager does not seem to 'see' anything at all.
I also installed the ggsommc.inf driver, when prompted and answered as a 'ye's for the GordonGate option. It didn't give me a failure message, but also didn't state 'installed successfully' as the sa0115adb one did.
I also tried another generic driver called android_winusb.inf to no avail.
Click to expand...
Click to collapse
Try to use pccompanion sorry if I'm late
PC companion is no good, as the device can't been seen by windows or that app. I was wondering what the Sony uk repair centre used the last time they repaired it. Wish they would again !!
Hammerheadz said:
PC companion is no good, as the device can't been seen by windows or that app. I was wondering what the Sony uk repair centre used the last time they repaired it. Wish they would again !!
Click to expand...
Click to collapse
Not at all it's like newflasher

XZ Premium (G8141) [Bootloop] [Bootloader Lock]

Hello, I need your help. I mention my problem: I have a XZ Premium (G8141) in the state of (BOOTLOOP) after updating the Android. I did the following: Try to repair the firmware with Xperia Companion, also flash with Newflasher and none of this worked for me. I would like to try to unlock the boot manager since I have it blocked but I can not because I do not have the USB debugging active. Any way to unlock the boot loader? Thank you very much and excuse me for my precarious English. Regards!
RickyGrizu said:
Hello, I need your help. I mention my problem: I have a XZ Premium (G8141) in the state of (BOOTLOOP) after updating the Android. I did the following: Try to repair the firmware with Xperia Companion, also flash with Newflasher and none of this worked for me. I would like to try to unlock the boot manager since I have it blocked but I can not because I do not have the USB debugging active. Any way to unlock the boot loader? Thank you very much and excuse me for my precarious English. Regards!
Click to expand...
Click to collapse
Can you describe what didn't work for you with Xperia Companion?
If you can't effect a repair with the Sony tool, the chances of you negotiating your way round finding and installing the drivers required and flashing the files required to root the phone, in the correct order seems pretty slim. The fact that the phone boots means that it's not bricked and the boot partition is ok.
There is no way to activate USB degug without getting into the OS, so repair or flash is the only option.
Have you installed the Sony drivers ? If you are using Windows 10 you will need to install these drivers with 'driver signing disabled' via safe mode.
You need to have the phone turned off comepletely before trying to connect it to Xperia companion repair, something that's easy to overlook. Hold the volume up(+) and the power button until the phone vibrates three times, then follow the instuctions on the compaion repair. Holding the volume down(-) when connecting the USB lead when asked to do so.
Didgesteve said:
Can you describe what didn't work for you with Xperia Companion?
If you can't effect a repair with the Sony tool, the chances of you negotiating your way round finding and installing the drivers required and flashing the files required to root the phone, in the correct order seems pretty slim. The fact that the phone boots means that it's not bricked and the boot partition is ok.
There is no way to activate USB degug without getting into the OS, so repair or flash is the only option.
Have you installed the Sony drivers ? If you are using Windows 10 you will need to install these drivers with 'driver signing disabled' via safe mode.
You need to have the phone turned off comepletely before trying to connect it to Xperia companion repair, something that's easy to overlook. Hold the volume up(+) and the power button until the phone vibrates three times, then follow the instuctions on the compaion repair. Holding the volume down(-) when connecting the USB lead when asked to do so.
Click to expand...
Click to collapse
I tried installing the drivers that you gave me with the signatures of desperate drivers and now the Xperia Companion does not proceed to flash
Hello, the Xperia Companion tells me that it was restored perfectly. As for the drivers, they do not show me any errors in the device manager. Although I do not remember having installed them by deactivating the drivers' signature. I'll try that, although I doubt it works. Thanks for answering!

Oneplus 6 unable to be unbricked

Hi everyone,
A couple of days ago I rooted my Op6 and then decide to flash No limits rom via recovery (blu spark), as I was used to do with my last android phone, the Samsung Galaxy Note II.
Unfortunately I missed something and now it is stuck in the bootloader screen. Nothing works from the phone and I couldn’t revive it. I use a Mac but I tried all tools that are adviced here on XDA with my friend’s Sony Vaio but without success.
I managed to update drivers but I cannot run a flash-all.bat and I cannot use MSMdownload tool.
How can I do? Thanks to anyone who will manage to help me!!
EDIT: Sorry, just noticed you say you cant use the MSM tool. This one worked for me.
You could try this
https://forum.xda-developers.com/oneplus-6/how-to/tool-msmdownloadtool-v4-0-international-t3903272
Worked for me.
Check the guide about unbricking and if You are unable to use flash-all.bat so you Have to flash commands One by One. It's worked for me a few of months ago.
It doesn’t work either that way. I updated my drivers, but no computer is recognizing the phone.
I tried from changing usb cable or port to changing computer, to change methods.
I didn’t found any solution here on XDA, I tried everything!!
Make sure u use the cable included with the phone. Some cables doesn't work
Neither. I tried with the original and two others that I have.
if possible do you have windows? the flash-all.bat works for windows and is better to use(i was unable to use it normally in linux). What happens when you show flash.bat?
I tried Mac and Windows. On Windows it always shows in terminal "waiting for any device", even if I uploaded the drivers and made everything possible.
Did you put your OP6 into fastboot mode in correct way? I mean you might be doing the wrong procedure when entering fastboot mode.
It happened to me for the first time, I came from Samsung and I thought the phone needs to be stayed on the fastboot menu screen just like Samsung but no.
You need to turn it off and reboot it while pressing home and vol down button simultaneously until the PC recognize.
Good luck unbricking~
I always powered it on via power+volume up before connecting to the usb cable, because connecting it while powered off always resulted to power it on automatically on bootloader screen

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