It has been having image related problems for a few days, then, today, it died. I cannot even try to reboot it on bootloader in order to try to revert it to stock JB.
I don't know what to do, I think (not sure) that it's a hardware problem. Anyway I was running the latest CM10.2 nightlies, lately.
What can I do, either to attempt to fix it (rebooting to bootloader?) or anything else?
Has someone had the same problem?
Could it be the bus?
antonyfirst said:
It has been having image related problems for a few days, then, today, it died. I cannot even try to reboot it on bootloader in order to try to revert it to stock JB.
I don't know what to do, I think (not sure) that it's a hardware problem. Anyway I was running the latest CM10.2 nightlies, lately.
What can I do, either to attempt to fix it (rebooting to bootloader?) or anything else?
Has someone had the same problem?
Could it be the bus?
Click to expand...
Click to collapse
....question....
is display dead or backlight??? ... because i have in my work two photons with dead backlight....i kdow where is problem, but i am not able to buy this ic or compatible ic
Hey Corn,
it's backlit.
Do you think I can save it somehow?
Best
T
hm...light...this is problem on mainboard
as i say...i know where is phoblem, bud is not possible buy this part
Hey Cornholio, jus to be clear: backlight works. But no image, no colors, just black screen. Is it the same problem you are having? You seemed to be saying that you have no backlight, while I do.
Cheers
Tony
Related
OK, now I have a problem.
If I turn my xoom off and then on again the touchscreen will not respond to any input, only hardware buttons work.
If I hold volume up and power button to restart, it restarts and everything works OK. I can but it to sleep and wake it up and still everything works. Everything works until I turn it off and on again, then the problem returns and I need to hold volume up and power button to restart it again to get the touch screen working.
I searched the net but didn't find anything similar.
Any ideas?
is it still stock or you rooted / update kernel ?
errevi said:
is it still stock or you rooted / update kernel ?
Click to expand...
Click to collapse
Its complitly stock wifi only Xoom, bought from US about two weeks old.
I tried Factory reset, it didn't change anything.
Strange thing is that volume up and power reset fixes it every time. And it works fine until i turn it off again. What does this volume up and power button command do exactly, soft reset? If soft reset fixes it, it can't be a hardware problem or can it?
If I were you I would return it cuz to me that sounds like a defect with your xoom. But if u messed with it (rooting/unlocking) they won't even touch it.
Motive101 said:
If I were you I would return it cuz to me that sounds like a defect with your xoom. But if u messed with it (rooting/unlocking) they won't even touch it.
Click to expand...
Click to collapse
Like i already said, i haven't messed with it, it's completely stock.
About returning it... The problem is that i'm in Europe and i bought my Xoom from US, so i'm not really excited about sending it back.
Is it somehow possible to install the current android 3.0.1 rom again? Without unlocking and rooting?
I do not know if it works on the xoom but other tablets have a calibration ini file that you can place on the root of your SD card and reboot letting it recalibrate the touch screen? Let me know and I can send that to you?
poisike said:
Like i already said, i haven't messed with it, it's completely stock.
About returning it... The problem is that i'm in Europe and i bought my Xoom from US, so i'm not really excited about sending it back.
Is it somehow possible to install the current android 3.0.1 rom again? Without unlocking and rooting?
Click to expand...
Click to collapse
gysgtusmc said:
I do not know if it works on the xoom but other tablets have a calibration ini file that you can place on the root of your SD card and reboot letting it recalibrate the touch screen? Let me know and I can send that to you?
Click to expand...
Click to collapse
Thanks for trying to help! I'm not sure i want to mess with this yet. I talked to Motorola about my problem and the seemed very interested in my problem, so i will wait and see what they suggest.
Any news from there? I have a similar situation here (malfunctioning touchscreen, and I'm from Europe).
You can read my story here http://forum.xda-developers.com/showthread.php?t=1036009
My malfunctioning is slightly different from yours, but I'm interested in what Motorola says for a problem like this.
Ieracos said:
Any news from there? I have a similar situation here (malfunctioning touchscreen, and I'm from Europe).
You can read my story here http://forum.xda-developers.com/showthread.php?t=1036009
My malfunctioning is slightly different from yours, but I'm interested in what Motorola says for a problem like this.
Click to expand...
Click to collapse
They are still thinking how they can help me, there is no solution yet, I will let you know when I get a solution from them.
And yes, my problem seems different from you. No one have reported anything similar to my problem.
I have seen a few threads similar to your problem.
poisike said:
And yes, my problem seems different from you. No one have reported anything similar to my problem.
I have seen a few threads similar to your problem.
Click to expand...
Click to collapse
Really? I haven't seen anything like my problem in forums, and everyone told me that my problem is "strange" :S
However, just in case, have you thought about how to return the Xoom from Europe to US? Or are you directly talking with Motorola to file a RMA practice? After all, we should have one year of international warranty by Motorola, isn't it?
Ieracos said:
Really? I haven't seen anything like my problem in forums, and everyone told me that my problem is "strange" :S
However, just in case, have you thought about how to return the Xoom from Europe to US? Or are you directly talking with Motorola to file a RMA practice? After all, we should have one year of international warranty by Motorola, isn't it?
Click to expand...
Click to collapse
In fact someone from Motorola US contacted me and offered help, so I can't really say anything bad about Motorola, they are really friendly and helpful. They offered to replace my Xoom, but later discovered that i'm not in US and suggested that I should be able to get a replacement from europe.
Before I was contacted by Motorola US, I sent a email to Motorola UK and they also apologized for the problems I had and offered to replace my Xoom, only problem is that they don't have any in stock at the moment, so I have to wait about two weeks.
As my Xoom works great after I force reboot it, it's not a problem for me to wait, I can use my Xoom until I get a replacement.
I would like to thank Motorola for the great support that they have offered me and I will update this thread when my issue is resolved.
But back to your problem, I suggest that you contact your nearest Motorola office, i'm sure they will try to help you.
poisike said:
But back to your problem, I suggest that you contact your nearest Motorola office, i'm sure they will try to help you.
Click to expand...
Click to collapse
I'm trying to do it right now
A little update.
I have been using my faulty Xoom for over two weeks now. I didn't turn it off so it worked until today. Today i tried to install a app from Market and My apps crashed, so i tried to stop it and this caused Launcer to FC (Does Launcer FC cause a automatic reboot?). The screen went black and in about 20 seconds it did show me the lock screen and i had no touch screen control. So i force rebooted it and now it doesn't even start up anymore, it's stuck on boot animation.
So it's starting to get really frustrating... I'm even considering to buy another Xoom, but this really isn't a solution, i have no use for two (if i ever get a replacement).
Has anyone any ideas? Why is it now stuck on boot animation, doesn't this look like a software problem? Is there any way to push clean images to it without unlocking? I understand that unlocking will void my warranty?
Is it possible to flash the official stock images without unlocking?
Ok, i got it to boot up again. I did Wipe data/factory reset and now it boots up again, but still no touch control.
And it seems that i have confirmed that doing too many force reboots will mess up the system.
BTW, there is a way to get into Android recovery on WIFI only Xoom, i wish i had known this before, "adb reboot recovery" works.
Can someone please answer my question, is it possible to flash the official stock images without unlocking? Maybe that will fix my touch screen control problem...
I've having this same issue but mine is worse.. the touchscreen is not working AT ALL.. only the power button works..
I can restart the xoom with the volume up power button but after it restarts still no response from the touchscreen!
What can I do to fix this?
Any help would be appreciated..
Hi guys,
I've run into some problems, I installed Android Revolution HD 6.5 two days ago. Everything worked like a charm, now I shutted down my phone to go in recovery, sadly enough my phone won't reboot, does not charge nor does it respond to my desperate pushes on the power button. Anyone experienced anything like this?
Worth mentioning also is that the battery was 80+% charged.. So it would seem strange to me that this would anything to do with eventual dead battery.
Just to be clear: hadn't installed anything, nothing less, nothing more.
If I could just get acces to bootloader through usb or anything like this.
I fear that there is someting seriously wrong here?
What are you guys thinking? Any possible solutions?
Hi,
The same thing more or less happened to me.
My phone went dead one night and wouldnt turn on, charge or connect with the PC. I had already arranged a repair with HTC for another issue and so I sent it off to them and a few days later I now have it back and it is working fine so far.
They replaced the mainboard and a few other bits and pieces all under warranty.
I hope you get your phone fixed and sorted asap.
Mustak
mustakg said:
Hi,
The same thing more or less happened to me.
My phone went dead one night and wouldnt turn on, charge or connect with the PC. I had already arranged a repair with HTC for another issue and so I sent it off to them and a few days later I now have it back and it is working fine so far.
They replaced the mainboard and a few other bits and pieces all under warranty.
I hope you get your phone fixed and sorted asap.
Mustak
Click to expand...
Click to collapse
Did you root it or anything like that? It really seems like an hardware issue.. Thanks for your reply also btw.
TP-Power said:
Hi guys,
I've run into some problems, I installed Android Revolution HD 6.5 two days ago. Everything worked like a charm, now I shutted down my phone to go in recovery, sadly enough my phone won't reboot, does not charge nor does it respond to my desperate pushes on the power button. Anyone experienced anything like this?
Worth mentioning also is that the battery was 80+% charged.. So it would seem strange to me that this would anything to do with eventual dead battery.
Just to be clear: hadn't installed anything, nothing less, nothing more.
If I could just get acces to bootloader through usb or anything like this.
I fear that there is someting seriously wrong here?
What are you guys thinking? Any possible solutions?
Click to expand...
Click to collapse
Hi,
Is there any chance the battery pins could be damaged or bent?
Is there any way for you to get hold of another battery(from a shop or friend) and try that?
I will test the battery in the laboratory tomorrow.. I've read you should get a minimum of 3.6V or something like that? Curious to see what has caused this problem. Do you think htc would see I flashed a custom rom on it if I send it to repair?
TP-Power said:
I will test the battery in the laboratory tomorrow.. I've read you should get a minimum of 3.6V or something like that? Curious to see what has caused this problem. Do you think htc would see I flashed a custom rom on it if I send it to repair?
Click to expand...
Click to collapse
Hi,
That is why i suggest a different battery.
If they can switch it on,they will see the s-off.
If they cannot,it does not matter.
malybru said:
Hi,
That is why i suggest a different battery.
If they can switch it on,they will see the s-off.
If they cannot,it does not matter.
Click to expand...
Click to collapse
They don't use a JTAG unit or anything like that to see what has went wrong than I presume? Well, first thing I'll do is test it right away at the laboratory. I will post the result in the evening.
TP-Power said:
Did you root it or anything like that? It really seems like an hardware issue.. Thanks for your reply also btw.
Click to expand...
Click to collapse
My sensation was rooted and had a custom ROM on, but I was preparing to send the phone back in when it got bricked. I had managed to install stock rom and do S-on but the phone had an unlocked bootloader using HTC dev website, so I was worried they wouldnt do the repair.
As it happens they did all the work under warranty and didnt say/ mention having unlocked bootloader. It has come back locked though.
Was anybody able to find a fix for this?
My sensation 4g has basically the same problem. After rooting and installing ICS it worked fine for a few days then it ceased booting or responding to a charger (no LED response). I was able to turn on the phone again by letting it sit for a while but no luck lately. I'm wondering if my phone is bricked?
When I press the power button the screen stays black with lights on (no LED).
I can't get into bootloader and the phone is not detected by ADB, I tried the unbricking project thread by Dexter, however my phone is not detected by linux. On windows, i did get it to detect as qhsusb_dload.
Any thoughts would be helpful!
Thanks
asuen06 said:
Was anybody able to find a fix for this?
My sensation 4g has basically the same problem. After rooting and installing ICS it worked fine for a few days then it ceased booting or responding to a charger (no LED response). I was able to turn on the phone again by letting it sit for a while but no luck lately. I'm wondering if my phone is bricked?
When I press the power button the screen stays black with lights on (no LED).
I can't get into bootloader and the phone is not detected by ADB, I tried the unbricking project thread by Dexter, however my phone is not detected by linux. On windows, i did get it to detect as qhsusb_dload.
Any thoughts would be helpful!
Thanks
Click to expand...
Click to collapse
If your getting QHSUSB DLOAD I'm so sorry to tell you as I believe your device is HARD BRICKED. You can try jtag. If you search there are several companies who will jtag. I'm wishing you the best and I'm sorry about your device.
Sent from my HTC Sensation 4G using xda premium
I had to return my HTC Sensation to the repair center. Apparently the motherboard just fried. I got a new motherboard and just S-OFFed the phone again. Very weird problem though. As has been said in this post earlier, if they can't turn on the device they won't see it is S-OFFed and your warranty will apply.
Hey guys,
I tried looking for this issue but I can't seem to find it, I doubt I'm not the only one (I hope I'm not the only one...)
I've been flashing roms for a while now, fiddling with different settings/kernels/etc. and then all of a sudden I'm having issues with my Softkeys. I'll be using the phone and then they just go blank. What also happens is that the Search key gets held down (by a ghost, it seems) and it opens up the voice search option. I've also seen my Back button flicker as if it's being pressed repeatedly.
Right now I'm on CodeName Android 1.4 but I've tried 1.6, CM9 and it seems to be the same issue. I'm assuming that since this is consistant accross all ROMs that it's a hardware issue (I could be wrong) but I'm wondering if this has happened before and if there's a way to fix it.
Thanks gents
Hi friend,
The same happened to me once. It was very weird. I panicked, and locked the phone. Then when I unlocked it everything was as before. It must be some kind of a glitch, coming from CM9 built roms (almost all roms that are around). Try doing a totally clean install with a popular rom and see how it goes.
Now I remember that the same happened once again, when I got a drop of water on my screen, as the touchscreen seems to detect water as a form of touching and then all sort of weird things happened. Hope its a rom issue, not a Touchscreen failure.
Thanks man,
I'm really hoping it's not a hardware issue either as I'm not sure what the process is in terms of sending my phone in for repairs.
I'll try a clean wipe and install tonight and see how it goes.
Thanks again
Update: Alright so I ended up calling Samsung because I had come to the conclusion that it was a hardware issue because every ROM I flashed I had the same damn issue.
I got the ok to send in my phone and all that, I went to return my phone to Stock and when I installed the OEM operating system everything was okay... I seriously doubt that every ROM I downloaded was bugged.
I'm thinking it's just a general glitch or is it possible that 1 ROM I downloaded was bugged and everyone after that inherited the same problem? I don't know...
hi everyone - not a new issue, but seems like most ppls phone has this figured out now after 44s.
Getting ghost touches and very slow/laggy scroll/swipe response...basically have to press and drag the finger to get anything working.
Currently running stock CM11s 44s with a locked bootloader, completely flashed back to stock using the zip file from cyanogens website. but i have tried CM, Omni, paranoid, and have tried diff kernels including franco, but it doesnt seem to wanna work.
here is a link to my screencast - kinda hard to see but i tried to record what happns when i imitate typing.
https://drive.google.com/file/d/0B1quWiDbFcajdkdTaGhwZzc4M1k/view?usp=sharing
any help would be appreciated! i have seen other posts on this, but nothing seems to be working! what am i missing!?!? :crying:
I have seen other people complain about this and it seems to be a bug, there is no fix at the moment. Wipe the screen clean with a microfiber/lint free cloth while the phone is off. If you think it's hardware damage then use your warranty and send it in.
hmm. I have contacted one plus and have submitted a ticket a while ago, but they are extremely slow in responding. its been over 20days now. Since the touchscreen works fine for the first 15 20mins, i thought it would be a software issue that i could somehow fix....
There will be a new Touchscreen firmware soon
nice!! where did u hear/read this? any ideas when?
hassan3216 said:
nice!! where did u hear/read this? any ideas when?
Click to expand...
Click to collapse
it's a known problem. I have it too. I don't think a firmware update is going to fix it.
http://gadgets.ndtv.com/mobiles/new...defect-affecting-touchscreen-digitiser-625211
https://forums.oneplus.net/threads/touch-screen-issues-were-listening.186829/
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
same issue for me too please help
i have the same problem...ziocan...
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
DtwoK376 said:
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
Click to expand...
Click to collapse
This is starting to get interesting. If you have any updates, please let us know.
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
DtwoK376 said:
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
Click to expand...
Click to collapse
That's super interesting to me. Do you know when it happened to you? It really feels quite coincidental to have this happen to a few people.
It happened just 2-3 month ago. First I wasn't able to turn the phone on cause of the WLAN issue. Cause my phone space was locked I wasn't able to authorize myself cause of the disabled connection. After a few tries I put my Sim card inside the phone, and it connected and I could authorize and disable this memory lock. But afterwards it never worked again with my sim card. It seems like it wouldn't even recognize my Sim Card. No Pin question or symbol at the upper front of the display. Nothing. It's really werid and annoying, that something like this happens. I can't believe that it's hardware related.. How would it be possilbe that it's hardawrare related and whe have suddenly the same problems nearly the same time...
I should note that my wife has had her screen replaced before (she dropped the phone and it basically cracked all over). Have you replaced yours?
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
DtwoK376 said:
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
Click to expand...
Click to collapse
I'm wondering if it will be a more widespread problem. I'm going to try and get in touch with HTC and see what they have to say. Will update if I hear back from them.
Okay, that would be great. But I don't have high expectations that they'll answer. Due to the fact that they have stopped there smartphone section for now and no more official updates and stuff like that.
But let's hope die at least...
I have exactly the same issue. It happened yesterday. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again. I am not 100% sure, but I think I also had a short time in which wifi was no longer working and the SIM connection still was, I remember seeing the 4G logo and maybe I even browsed the internet for a short while. By the way, I have not replaced my screen. Now I know that I can probably spare myself the hassle of doing a hard reset.
It is really suspicious that this weird problem is happening to several people within a short time frame. It would be cool to hear if HTC has anything to say, but I am also not expecting anything from them now, especially for a phone which is out of warranty.
In case it can help, as the author reported, bluetooth still works and it is possible to connect the phone to the internet using bluetooth tethering on another phone (the good old M8 helped here ). This doesn't solve the issue, but is much better than nothing, most apps will work and it is easier to make a controlled migration to another phone.
Any news here?
Same issue here!!! Help!!!
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
Same issue here!!! Help!!!
I have the same issue with a U11+ bought in Germany (I know, other model but hey). I have tried using the other sim slot and using another (definitely working) sim. WiFi doesn't work either. My phone has no visible damage (not even scratches) and no parts were replaced. I can't remember it ever getting wet either. For me it stopped working on 2. of September.
Sorry guys. HTC were really slack at getting back to me, and unfortunately they want me to send the phone in to get it inspected. I know it's out of warranty and since my wife is well and truly into her Huawei P30, this phone is unfortunately going to just have to remain this way. Sorry for not having any better info.
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
[email protected] said:
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
Click to expand...
Click to collapse
It seems there's no way without replacing hardware to fix it. But if we don't know what causes this error we cannot proceed.
I tried the same things as you did. Also unlocked bootloader. My device is starting but I cannot proceed to the main menue cause of no internet connection. I'd love to try a custom rom. That's the only thing missing.
Also if the phone is rooted there are WIFI Error fixing apps and check.
I have bought myself a OnePlus 7T pro MClaren edition and I'm really happy with it. But also I don't want to accept that the htc just died from nothing.
Same issue here, happend a few months ago and after a week the phone started working. Now again no SIM detected and wifi won't connect.