[Q] HELP! touchscreen issues - ONE Q&A, Help & Troubleshooting

hi everyone - not a new issue, but seems like most ppls phone has this figured out now after 44s.
Getting ghost touches and very slow/laggy scroll/swipe response...basically have to press and drag the finger to get anything working.
Currently running stock CM11s 44s with a locked bootloader, completely flashed back to stock using the zip file from cyanogens website. but i have tried CM, Omni, paranoid, and have tried diff kernels including franco, but it doesnt seem to wanna work.
here is a link to my screencast - kinda hard to see but i tried to record what happns when i imitate typing.
https://drive.google.com/file/d/0B1quWiDbFcajdkdTaGhwZzc4M1k/view?usp=sharing
any help would be appreciated! i have seen other posts on this, but nothing seems to be working! what am i missing!?!? :crying:

I have seen other people complain about this and it seems to be a bug, there is no fix at the moment. Wipe the screen clean with a microfiber/lint free cloth while the phone is off. If you think it's hardware damage then use your warranty and send it in.

hmm. I have contacted one plus and have submitted a ticket a while ago, but they are extremely slow in responding. its been over 20days now. Since the touchscreen works fine for the first 15 20mins, i thought it would be a software issue that i could somehow fix....

There will be a new Touchscreen firmware soon

nice!! where did u hear/read this? any ideas when?

hassan3216 said:
nice!! where did u hear/read this? any ideas when?
Click to expand...
Click to collapse
it's a known problem. I have it too. I don't think a firmware update is going to fix it.
http://gadgets.ndtv.com/mobiles/new...defect-affecting-touchscreen-digitiser-625211
https://forums.oneplus.net/threads/touch-screen-issues-were-listening.186829/

Related

Nexus S touchscreen calibration?

Hey guys, is there a way to calibrate the nexus s touchscreen? Sometimes it is unresponsive...
Anybody?
unresponsive? Maybe you just need to make a good wipe and fresh instal of your rom/kernel..
no?
I don't think so because it happened since gingerbread 2.3.6, and now i have brainmaster's stock 4.0.3 with eugene's kernel and still happens sometimes... and i did a full wipe before flashing ICS.
i used the nook screen calibrator from the market...it worked fine for me
sent from Ice Cream Infused NS4g
I'll give it a shot and let you know, thanks. BTW, on the market i've found Nook Screen Recalibrate, it is the same as you used, right?
Edit: I've tried the app and it managed to improve the touchscreen response, but didn't solve my problem at all (phantom touches). But they're almost gone. Is there any other app like that?
jedijos said:
I'll give it a shot and let you know, thanks. BTW, on the market i've found Nook Screen Recalibrate, it is the same as you used, right?
Edit: I've tried the app and it managed to improve the touchscreen response, but didn't solve my problem at all (phantom touches). But they're almost gone. Is there any other app like that?
Click to expand...
Click to collapse
Found anything else mate? I ran NSR, still have phantom touches
JohnSteveDoe said:
Found anything else mate? I ran NSR, still have phantom touches
Click to expand...
Click to collapse
Same thing with mine. The phantom touches are only vertical but the device has become unusable.
I'm installing Cyanogenmod 10 now. Let's see if that helps.
gcaliari said:
Same thing with mine. The phantom touches are only vertical but the device has become unusable.
I'm installing Cyanogenmod 10 now. Let's see if that helps.
Click to expand...
Click to collapse
It didn't help. touch seems to work but if I hold the touch the touch sensor goes crazy and starts touching several random points in the screen, all in the same vertical as the place I touch.
Does anyone have any suggestions?
gcaliari said:
It didn't help. touch seems to work but if I hold the touch the touch sensor goes crazy and starts touching several random points in the screen, all in the same vertical as the place I touch.
Does anyone have any suggestions?
Click to expand...
Click to collapse
Replace the screen, sounds like a physical issue to me.
polobunny said:
Replace the screen, sounds like a physical issue to me.
Click to expand...
Click to collapse
Could be but since the problem started after I ran the Nook Screen Recalibrate my first suspicion was the program.
I'm trying several different solutions from other threads and none seems to work:
- TouchRecalibrate.apk
- calibration.ini
- ts_calib-signed.zip
gcaliari said:
Could be but since the problem started after I ran the Nook Screen Recalibrate my first suspicion was the program.
I'm trying several different solutions from other threads and none seems to work:
- TouchRecalibrate.apk
- calibration.ini
- ts_calib-signed.zip
Click to expand...
Click to collapse
If you wipe everything and flash a rom, there's no way it's a software issue.
polobunny said:
If you wipe everything and flash a rom, there's no way it's a software issue.
Click to expand...
Click to collapse
Well, it's working now. I don't know exactly what soved the problem but in my despair I re-executed all procedures and something must have gone right. Wish I could tell what fixed it for others but I really don't know.
Thanks for the help polobunny
Same problem
Hey,
I got the same problem,
so I did some research, I found out that there lots of people got the same problem.
A wipe, or install an other kernel or rom will work, but it will for some reason return.
For some models it's enough to install a kernel with some other touchscreen preference. One problem, it will only work on android 2.3 there are not jet other newer kernels published
But 99% its not a screen problem, so u can buy a new screen and replace it with no success. But most of the people say it's a hardware problem. So modify the touchscreen driver.
sorry, bad english​

[Q] Softkey Issue

Hey guys,
I tried looking for this issue but I can't seem to find it, I doubt I'm not the only one (I hope I'm not the only one...)
I've been flashing roms for a while now, fiddling with different settings/kernels/etc. and then all of a sudden I'm having issues with my Softkeys. I'll be using the phone and then they just go blank. What also happens is that the Search key gets held down (by a ghost, it seems) and it opens up the voice search option. I've also seen my Back button flicker as if it's being pressed repeatedly.
Right now I'm on CodeName Android 1.4 but I've tried 1.6, CM9 and it seems to be the same issue. I'm assuming that since this is consistant accross all ROMs that it's a hardware issue (I could be wrong) but I'm wondering if this has happened before and if there's a way to fix it.
Thanks gents
Hi friend,
The same happened to me once. It was very weird. I panicked, and locked the phone. Then when I unlocked it everything was as before. It must be some kind of a glitch, coming from CM9 built roms (almost all roms that are around). Try doing a totally clean install with a popular rom and see how it goes.
Now I remember that the same happened once again, when I got a drop of water on my screen, as the touchscreen seems to detect water as a form of touching and then all sort of weird things happened. Hope its a rom issue, not a Touchscreen failure.
Thanks man,
I'm really hoping it's not a hardware issue either as I'm not sure what the process is in terms of sending my phone in for repairs.
I'll try a clean wipe and install tonight and see how it goes.
Thanks again
Update: Alright so I ended up calling Samsung because I had come to the conclusion that it was a hardware issue because every ROM I flashed I had the same damn issue.
I got the ok to send in my phone and all that, I went to return my phone to Stock and when I installed the OEM operating system everything was okay... I seriously doubt that every ROM I downloaded was bugged.
I'm thinking it's just a general glitch or is it possible that 1 ROM I downloaded was bugged and everyone after that inherited the same problem? I don't know...

Auto rotation problem in custom ics rom

Hi guys
Last night I installed the fallout rom on my desire s and it's all done.
I'm facing a problem, that is even when I disable auto-rotate from display settings, it still keeps rotating the phone. (In settings menu, and everywhere else unless I disable auto rotate in some app but most don't even have the auto rotate setting and follow the default settings, which is set to disable but is still on for some reason)
Basically I want to disable auto rotate permanently. I do not ever need it.
Any idea how to do this? There must be a way. This is really a deal breaker for me for this rom and it's the first custom rom i've installed on my phone.
This bug is known about Fallout. There is no fix.
You can try a newer Sense 4 ROM (like Nik Project X)
Googley35 said:
This bug is known about Fallout. There is no fix.
You can try a newer Sense 4 ROM (like Nik Project X)
Click to expand...
Click to collapse
I dont think there will be a fix because it it works!!!!!!!!!
flykthewiz said:
I dont think there will be a fix because it it works!!!!!!!!!
Click to expand...
Click to collapse
Not making a lot of sense there.
I understand ROM loyalty and am convinced that fallout is a great ROM and one which I want to stick with. However, your experience of never having had a certain problem does not mean that you can say it doesn't exist.
g-banjo said:
Not making a lot of sense there.
I understand ROM loyalty and am convinced that fallout is a great ROM and one which I want to stick with. However, your experience of never having had a certain problem does not mean that you can say it doesn't exist.
Click to expand...
Click to collapse
2 ppl are flashing the same rom, but only 1 is experiencing the problem, where do u think the problem lies.
Rom dev are not able to fix the problem if they are not experiencing it.
rain987 said:
2 ppl are flashing the same rom, but only 1 is experiencing the problem, where do u think the problem lies.
Rom dev are not able to fix the problem if they are not experiencing it.
Click to expand...
Click to collapse
You may have a point but it isn't valid in this case as the problem started two months after the installation.
Actually I lean to the feeling that this is not a problem with the ROM but I'm finding it interesting that I have now found several people mentioning this problem associated with this ROM - so I'm now seeking clarification, which is not really helped by apparently automatic denial that a problem exists by people who have no knowledge of it.
g-banjo said:
You may have a point but it isn't valid in this case as the problem started two months after the installation.
Actually I lean to the feeling that this is not a problem with the ROM but I'm finding it interesting that I have now found several people mentioning this problem associated with this ROM - so I'm now seeking clarification, which is not really helped by apparently automatic denial that a problem exists by people who have no knowledge of it.
Click to expand...
Click to collapse
My desire s with stock rom is experiencing some issue, i called htc up, tech told me to do a factory reset, hey that solve the problem, but wait, i dont think that should be the solution, ROLL OUT ANOTHER OTA!!!
Same case here, just do a fresh clean install, with backup apps and data. If after 2 months it happen again, then come back and report. Or you expecting fallout v6, which in my case i dont mind :victory: in xda new roms are always welcome.
The dev or someone with expertise needs to experience the issue for you to have clarification, if non are having u only get assumptions from people who are not knowledgeable enuf.
rain987 said:
My desire s with stock rom is experiencing some issue, i called htc up, tech told me to do a factory reset, hey that solve the problem, but wait, i dont think that should be the solution, ROLL OUT ANOTHER OTA!!!
Same case here, just do a fresh clean install, with backup apps and data. If after 2 months it happen again, then come back and report. Or you expecting fallout v6, which in my case i dont mind :victory: in xda new roms are always welcome.
The dev or someone with expertise needs to experience the issue for you to have clarification, if non are having u only get assumptions from people who are not knowledgeable enuf.
Click to expand...
Click to collapse
So following your advice I did a totally clean install and the problem was still with me - so I figured it was a problem with the phone. Just to be sure I installed a different ROM and the problem was gone. That suggests to me, regretably, that it is problem with this ROM. Why it should happen to some people and not others is a bit of a mystery.
I felt it was both arrogant and ignorant of me to give feedback with a diiferent Rom on my phone, so I decided to flash fallout before making a reply since I had the zip on my pc. Never like going back to older roms, always going for the newer ones.
And result is, rotation works. No issue here. On and it rotates, with the phone still tilted I off and it went back to vertical without me tilting it back.
Sad that this Rom is having issue with your phone.
SentDeDesiredS
rain987 said:
I felt it was both arrogant and ignorant of me to give feedback with a diiferent Rom on my phone, so I decided to flash fallout before making a reply since I had the zip on my pc. Never like going back to older roms, always going for the newer ones.
And result is, rotation works. No issue here. On and it rotates, with the phone still tilted I off and it went back to vertical without me tilting it back.
Sad that this Rom is having issue with your phone.
SentDeDesiredS
Click to expand...
Click to collapse
You're right, it is sad. I was perfectly happy with it otherwise.

[Q][H]Touchscreen issue

Hi All,
During the last couple of weeks, with different ROMs I've been experiencing some touch screen issues. I feel like there is a 0.5s delay/lag on the touches which makes using the phone annoying. I can barely type and touches are not really accurate.
Not sure if there is any good app for testing the touchscreen, but I tried one (Test Touch) and as far as I can see, touches are not registered or are intermittently registered when fast touching the screen. (See Video). When I slowly drag the finger, a continuous line is traced.
I couldn't find anyone else having the same issue hence I'm posting this. Thanks for the help.
Current ROM: Temasek's UNOFFICIAL Build, 10.1, CM 12.1 .
Stock kernel.
Edit: Ram use is always lower than 50% and CPU usage is low.
Nikouy said:
Hi All,
During the last couple of weeks, with different ROMs I've been experiencing some touch screen issues. I feel like there is a 0.5s delay/lag on the touches which makes using the phone annoying. I can barely type and touches are not really accurate.
Not sure if there is any good app for testing the touchscreen, but I tried one (Test Touch) and as far as I can see, touches are not registered or are intermittently registered when fast touching the screen. (See Video). When I slowly drag the finger, a continuous line is traced.
I couldn't find anyone else having the same issue hence I'm posting this. Thanks for the help.
Current ROM: Temasek's UNOFFICIAL Build, 10.1, CM 12.1 .
Stock kernel.
Edit: Ram use is always lower than 50% and CPU usage is low.
Click to expand...
Click to collapse
You're not the only one- I opened a thread about this. Seems as something happened as people updated to android 5.x as did with me.
Hopefully someone can figure something out!
Seems more like an input lag- like you mentioned. Really annoying and makes it hard to type fast or use swype function.
You_got_owned123 said:
You're not the only one- I opened a thread about this. Seems as something happened as people updated to android 5.x as did with me.
Hopefully someone can figure something out!
Seems more like an input lag- like you mentioned. Really annoying and makes it hard to type fast or use swype function.
Click to expand...
Click to collapse
I've been having this issue too! I thought it was the ROM, but I am on my second one now with the same touch lag . I didn't have the issue in 5.0, though. I might consider downgrading and hope that that fixes my issue. Any help on this would be much appreciated
guih said:
I've been having this issue too! I thought it was the ROM, but I am on my second one now with the same touch lag . I didn't have the issue in 5.0, though. I might consider downgrading and hope that that fixes my issue. Any help on this would be much appreciated
Click to expand...
Click to collapse
Happy to know I am not the only one having this issue , good that we are on the same boat.
I'm travelling in a few days and can't go abroad with the phone in this "working" conditions so I will have to downgrade for sure. Any 5.0 ROM to recommend? A solution for 5.1 would be better
haha I was on Blisspop for a long time before moving to 5.1, it's a fantastic ROM!
guih said:
haha I was on Blisspop for a long time before moving to 5.1, it's a fantastic ROM!
Click to expand...
Click to collapse
I flashed Slim ROM, touches delay improved a bit but I was experiencing some lag on the hardware keys.
I just flashed last bacon firmware (from April 09) and RobbieL811 ROM and seems to be running smoothly, I wonder if it was a firmware issue. Thoughts?
Right, I have the same bloody problem, and I'm seriously thinking of going back to kit kat. What the hell happened, it worked perfectly. Does everybody have an unlocked bootloader? COS12 worked ok, lagged when hot, only after I unlocked the bootloader did it all go to ****. I just hope it'll go back to normal on KK and it isn't a permanent thing now..
Infinityyy said:
Right, I have the same bloody problem, and I'm seriously thinking of going back to kit kat. What the hell happened, it worked perfectly. Does everybody have an unlocked bootloader? COS12 worked ok, lagged when hot, only after I unlocked the bootloader did it all go to ****. I just hope it'll go back to normal on KK and it isn't a permanent thing now..
Click to expand...
Click to collapse
I have an unlocked bootloader and have moved from 11S to 12S and find its a lot better. I've seen people say they find the update better and some who have issues but your boot loader shouldnt really come into it. How did you update, what did you do since unlocking your bootloader?
gsmyth said:
I have an unlocked bootloader and have moved from 11S to 12S and find its a lot better. I've seen people say they find the update better and some who have issues but your boot loader shouldnt really come into it. How did you update, what did you do since unlocking your bootloader?
Click to expand...
Click to collapse
Went with COS12 for a while, then tried a 5.1 rom and it started going down from there. COS12 lagged a lot when the phone was charging, it got very hot for a while, and then cooled down. I don't know why touchscreen issues started happening, it worked ok for some time after installing 5.1, then for instance the settings app started scrolling slowly, the notification panel as well, some touches stopped being registered.. It's a weird issue, because it's not lagging, like skipping or so, but mostly it feels like the phone is in slow motion.
guih said:
I've been having this issue too! I thought it was the ROM, but I am on my second one now with the same touch lag . I didn't have the issue in 5.0, though. I might consider downgrading and hope that that fixes my issue. Any help on this would be much appreciated
Click to expand...
Click to collapse
Infinityyy said:
Went with COS12 for a while, then tried a 5.1 rom and it started going down from there. COS12 lagged a lot when the phone was charging, it got very hot for a while, and then cooled down. I don't know why touchscreen issues started happening, it worked ok for some time after installing 5.1, then for instance the settings app started scrolling slowly, the notification panel as well, some touches stopped being registered.. It's a weird issue, because it's not lagging, like skipping or so, but mostly it feels like the phone is in slow motion.
Click to expand...
Click to collapse
Same happens to mine.
I flashed 3 different ROMs today, 5.1 and 5.0, it was working fine for a few hours with one of them but after that It started with serious problems, to the point of nearly not registering any touch. After a reboot it improved a bit but it makes the phone unusable. I'm flying abroad in less than 12hrs and really need the phone.
Flashing a stock ROM or going to kit kat are the only options I see now.
Edit: Here I found some useful post, they state it's hardware not software.
Nikouy said:
Same happens to mine.
I flashed 3 different ROMs today, 5.1 and 5.0, it was working fine for a few hours with one of them but after that It started with serious problems, to the point of nearly not registering any touch. After a reboot it improved a bit but it makes the phone unusable. I'm flying abroad in less than 12hrs and really need the phone.
Flashing a stock ROM or going to kit kat are the only options I see now.
Edit: Here I found some useful post, they state it's hardware not software.
Click to expand...
Click to collapse
we're not alone man, multiple threads are popping up with people suffering from similar issues, including on reddit: http://www.reddit.com/r/oneplus/comments/33ky0u/open_post_to_oneplus_with_all_our_love_and/
I am having the same severe issues as well.
The nightmare begun after the 05Q update.
Ever since that update, no matter what I've tried, the touch problem is here.
I've tried numerous Roms + kernels combinations with no use.
OP support was trying twice to reset my phone to full factory reset to both Oxygen & CM11s with no use.
That is so frustrating.
i have the same problem, but only when i go outside and the weather is nice

Problem with my OnePlus One's Screen!

Hi there,
(Im opening a new thread as the old one was completely off the topic of the original post)
So on CM11S, my phone screen was working fine. After the CM12S update, my phones screen sometimes doesn't respond correctly when I go to unlock my phone with the unlock pattern. (The timing of the update and the problem occurring may just be coincidence) Its as if holding your finger on the screen isn't registered as staying on the screen, its like the phone thinks I am lifting my finger off and reapplying it very quickly, I cant draw my unlock pattern and unlock my phone. It also affects the 'swipe down' I must do to get the unlock pattern prompt.
If I restart my phone, it usually fixes the problem. Although in the past few days, it has started happening more frequently and sometimes restarting the phone doesn't solve the issue. It is becoming more of a frustration now because of how frequently I have to restart my phone just to unlock it.
I first believed that using a glass screen protector was the problem, I thought the glass was causing ghost touches, so I removed my glass protector and replaced it with a film protector, at first it seemed that this was the problem, but I have just encountered the problem again. I'm not sure if its a hardware or a software issue, because restarting the device is fixing the problem most of the time, but its also switching off all power to the digitizer during a reboot so I cant tell what is the culprit.
I've opened a support ticket with OnePlus but it says it can be up to 10 days before I get a reply, I figured I'd post here too to see if anyone else has had similar issues or even found a fix.
Thanks in advance!
I had the same problem
I was having the same issue, although I never updated to CM12S. Instead, this happened to me when running Exodus Lollipop ROM and the SlimLP ROM. Since then, I have switched to Paranoid Android Alpha2 and have not had the issue recur in the last few days running PA. So to me it seems like a software glitch in many of the Lollipop ROMs. Try PA if you like and see if it's fixed.
welcome to ghost touch
google "oneplus one ghost touch" and join the hundreds of other known cases
I had a feeling this was the ghost touch issue, but my phone hasn't really had actual ghost touches, its just that most of screen stops working. I've got a few videos of it happening. First the screen goes a bit unresponsive, then after a short while, about 1/3 of the screen is completely unresponsive, I switched on show touches in development options and you can see that from the middle to the bottom of the screen there is no response unless I use the very edge on the right side, then it works, its like it has a dead spot. If I reboot my phone, that usually fixes the problem for a while, sometimes up to a whole day, but the problem comes back with time.
I was given a patch by the OnePlus automated support message, and it says my case has been forwarded to a specialist. I have just applied the patch which has rolled me back to CM11, I'm guessing it did more than just that, but the patch and notes don't really explain what it does. Either way, I'm in the process of receiving OTA updates so I can get back on CO12 so I can hopefully restore my data with my ADB backup (never done this before, not rooted my One yet)
Has anyone had any success with this patch?
Thanks
EDIT: So my ADB Backup isn't restoring on my phone. I am using Holo Backup (formerly Simple ADB Backup) and when I chose restore and select the backup, it just show the output for the help command from ADB and then doesnt appear to do anything else. Are there any manual commands to restore my backup or have I done something wrong?
Try going back to cm11s and then check...
Sent from Android (a google product)
Hi there,
So heres an update, I applied the first patch and it rolled me back to CM11S and the issue was still present on CM11S, I then got OTA's back up to CO12 and the issue still happens. I have turned off the off screen gestures and the ambient wakeup thing. It doesn't happen as often but when it happens, 2 restarts are needed to get it running smooth again.
My support ticket with OnePlus has gone quiet and I don't really know what my next step is? I have heard there is a second patch but I couldn't backup properly last time with ADB so I don't know if I want to go through all of the wiping and reupdating again when people report the 2nd patch is also ineffective.
Does anyone have any suggestions? I feel a bit cheated now knowing that my phone has what I can tell to be a manufacturing defect / hardware issue.
Another update here.
So after a week of silence from the OnePlus tech support, I have a new person handling my ticket and he has told me that I need to apply another display patch. I'm guessing this is the 2nd patch and not this final patch which was mentioned by Carl on Facebook.
Either way, I ran into a problem applying the 1st patch, I couldn't make a proper backup of my phone before I did the patch. I used SimpleADBBackup which I thought would work well but it took a very long time to create the backup and then when I applied the backup back onto my newly flashed phone, It missed many apps, only did app data for a few apps and didn't take any of my pictures or SD storage, so all my SMS and Call log backups were also lost. I would like to take a proper backup this time but I don't know how to do it? I don't trust this ADB backup method, even on the Simple ADB Backup program, it admits that ADB backups are hacky and untested.
I have been trying to use Helium but for some reason, my phone wont get past connecting it to the computer companion app, I have all phone drivers and ADB drivers installed correctly, but helium on the android side cant seem to see the computer app, the computer side of the app says that helium is enabled, but on my phone it is stuck on "waiting for the helium desktop app".
I feel like I'm having the worst luck with this phone, and its frustrating because I really like this phone and this flaw is really getting in the way of using this phone, I counted 8 restarts in one day due to the screen not working.
I hope someone can help me out, I don't want to fully wipe my phone again and I cant seem to back anything up correctly!
One more here... when everyone had the probelms, my screen works almost good... now trying the nightli from Cm... the problems become mroe and more big... ( than soon it is oneplus two? xD Its not in my mind waste more money on OPO company... jajajaja Any solution? we waiting for the miracle update they promised?
naghtan said:
One more here... when everyone had the probelms, my screen works almost good... now trying the nightli from Cm... the problems become mroe and more big... ( than soon it is oneplus two? xD Its not in my mind waste more money on OPO company... jajajaja Any solution? we waiting for the miracle update they promised?
Click to expand...
Click to collapse
I'm not sure if a full solution has been found yet. I read on Facebook that they are working with Synaptics to make a final patch which should solve the issue.
I've given up on trying to backup my phone without root, it just seems impossible to do right. I've just applied the 2nd display patch and got my phone running again, I think I may stay on CM11 and just forget lollipop until this issue gets resolved. I'm pretty sure last time I was on KitKat, the issues were there still but it may be less frequent, who knows?!
Do I have a better chance of seeing this screen issue less on KitKat or should I just update to CO12 for the 3rd time?
Another update here,
I have been instructed and have booked a remote session with OnePlus. I'm guessing they are going to be flashing CO12 or OxygenOS and hopefully some kind of display patch or calibration fix. I really hope this solves my problem, the issue has become a daily occurrence and I have also finally seen a ghost touch, it looked like it was trembling . I really love this phone apart from this issue but it happens way too often to ignore it. Ill post what happens after the session.
donk165 said:
Another update here,
I have been instructed and have booked a remote session with OnePlus. I'm guessing they are going to be flashing CO12 or OxygenOS and hopefully some kind of display patch or calibration fix. I really hope this solves my problem, the issue has become a daily occurrence and I have also finally seen a ghost touch, it looked like it was trembling . I really love this phone apart from this issue but it happens way too often to ignore it. Ill post what happens after the session.
Click to expand...
Click to collapse
You may can check this while you wait for support..
https://www.reddit.com/r/oneplus/comments/361dr7/how_to_fix_your_touchscreen_issues_if_you_are_on/
vickykolari said:
You may can check this while you wait for support..
https://www.reddit.com/r/oneplus/comments/361dr7/how_to_fix_your_touchscreen_issues_if_you_are_on/
Click to expand...
Click to collapse
Thanks for this, I'm not going to root yet though because I think I'm finally at the stage where I can start the RMA process, I have a new video of the touch screen being unable to maintain a touch and drag gesture, and then another video doing the same action but just after restarting my phone - it works fine after the restart.
During this support session, I was flashed onto Oxygen OS and I really miss CO12 now, so many features that I grew accustomed to are not present in Oxygen. Oxygen does seem quite solid, but I've gotten way too used to all the features of Cyanogen.
Oh well, ill live with it until I get another reply from the support team.
I write with the assistance for 10 posts at today and I declare them to STOP sending me those bug non fixing ROMS/ZIPS...
I will replace by myself the screen (they don't change it in warranty because I've on the frame some dents... )
It's a clear HW issue, on any software, if the display degrade to a "fail stage" you wan't come back never to a total solve situation.
I loved my Oneplus, but they buy some batches of too cheap display, and after some month, I see clearly the results.
donk165 said:
Thanks for this, I'm not going to root yet though because I think I'm finally at the stage where I can start the RMA process, I have a new video of the touch screen being unable to maintain a touch and drag gesture, and then another video doing the same action but just after restarting my phone - it works fine after the restart.
During this support session, I was flashed onto Oxygen OS and I really miss CO12 now, so many features that I grew accustomed to are not present in Oxygen. Oxygen does seem quite solid, but I've gotten way too used to all the features of Cyanogen.
Oh well, ill live with it until I get another reply from the support team.
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I wish you all the luck mate..
vickykolari said:
I wish you all the luck mate..
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Thanks man,
It went well, I have been issued an RMA and will be sending it back soon. Just waiting on the postage label.
Ive just received my new OnePlus One today, very chuffed as it hasn't cost me anything. RMA and Support with OnePlus may be a bit slow but at least they do the right things!
To anyone facing screen issues, create a support ticket and persist with it, it should pay off!
Flash the latest CM 12 nightlies and you're good to go
Sent from my A0001 using Tapatalk
anugrah n3xu5 said:
Flash the latest CM 12 nightlies and you're good to go
Sent from my A0001 using Tapatalk
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Your a bit late here man, that phone has been sent back and I'm on my 2nd OPO now, using the latest official CO12 build with these touchscreen fixes. No touchscreen problems on this phone.
donk165 said:
Your a bit late here man, that phone has been sent back and I'm on my 2nd OPO now, using the latest official CO12 build with these touchscreen fixes. No touchscreen problems on this phone.
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Congrats! Enjoy the beast
Sent from my A0001 using Tapatalk

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