HTC Sensation grey screen - HTC Sensation

Hello,
I've been using my HTC Sensation for more than a year, but since monday I can't get it to work.
When I turn it on, a grey screen appears instantly and I can't do anything on the phone (see picture)
I was using CM 10.1 rom for a long time without any problem
Is that a software issue or a hardware issue ? I'm scared my phone had died...

can you enter recovery? "hold down power plus volume down" at the same time

I've tried many times but no, I can't enter recovery...

Maxioum said:
I've tried many times but no, I can't enter recovery...
Click to expand...
Click to collapse
try this
http://forum.xda-developers.com/showthread.php?t=1239238

rzr86 said:
try this
http://forum.xda-developers.com/showthread.php?t=1239238
Click to expand...
Click to collapse
I tried this but it didnt change anything...
The screen is instantly grey when I start the phone and I cant enter recovery

Please, I really need your help because I need to know very fast if I have to buy a new phone...!

Maxioum said:
Please, I really need your help because I need to know very fast if I have to buy a new phone...!
Click to expand...
Click to collapse
Does it show the bootloader?
If not then probably it could be a hardware issue
Probably your digitizer is faulty
Sent from my HTC Sensation Z710e using xda premium

No bootloader... I absolutely have no screen and image

After I went to a repair store, they told me that the screen is broken.
They ask me 120€ (160$) to change it. Is it possible to buy a screen on internet and change it by myself ? (knowing that I never repaired a phone before and have absolutely no knowledge in doing it)

Can anybody answer me please ?...

up !

Related

need help with bricked phone

I just wanted to use revolutionary to root my phone, but nothing happened. After that the phone just rebooted and then turned off. Now I can't turn it on and it even doesn't charge!
help please
Your phone is not brick, can you still boot into HBOOT? Volume down key and press hold power button.
Sent from my HTC Sensation 4G using XDA Premium App
no, it seems completely dead. Even when I connect it to the charger the charging light doesn't turn on!
did you have cwm installed on your phone already and if so what version
remove battery.. then try powering the phone.. if nothing happens.. follow this thread...
http://forum.xda-developers.com/showthread.php?t=1198585
and if still nothing happens..then I would say that it's bricked...
william1985 said:
did you have cwm installed on your phone already and if so what version
Click to expand...
Click to collapse
I don't have CWM, because the problem happened when I tried to root it!
Quakeworld said:
remove battery.. then try powering the phone.. if nothing happens.. follow this thread...
http://forum.xda-developers.com/showthread.php?t=1198585
and if still nothing happens..then I would say that it's bricked...
Click to expand...
Click to collapse
I tried another battery but it didn't work
at least someone tell me if I can return it or report it as lost phone? I am on tmobile
"make sure" there is no way to boot on then just bring back to T-mobile to get a new one; Just say "I got no cure" "whatever they asked.
kai2314 said:
"make sure" there is no way to boot on then just bring back to T-mobile to get a new one; Just say "I got no cure" "whatever they asked.
Click to expand...
Click to collapse
it wont boot, is there anyway they can read any logs or something from the phone memory to see what happened?
mzangui said:
it wont boot, is there anyway they can read any logs or something from the phone memory to see what happened?
Click to expand...
Click to collapse
Same happened to me (exactly) and after being advised by network provider rang HTC repairs, phone picked up next day, returned to me repaired 6 days later, no charge, hassle at all!

[Q] solve bootloop? [EXTREME!]

Hi! I've got a sticky situation here, my g3 is in a bootloop, not the normal bootloop, i'm in a "yup, you're f***ed" situation. Lets start here shall we?
The condition of my phone currently:
Volume buttons broken (not able to get into recovery/download mode)
Stuck at "GT-I5800" logo
Adb says no device connected (not being able to get into recovery/download mode, AGAIN)
Maybe i'm too ambitious but can my device be saved?
I think it's time to replace your phone if half the buttons are broken :|
Sent from my GT-I5800 using XDA
Smonic said:
I think it's time to replace your phone if half the buttons are broken :|
Sent from my GT-I5800 using XDA
Click to expand...
Click to collapse
I already have, i bricked the g3 like 2 months ago, tried to fix myself but can't so i'm asking for advice here. I like my gio though, i'm just striving to revive my old friend that taught me almost everything i know about android today.
Hmmmm. Check this - http://forum.xda-developers.com/showthread.php?t=1554266
Same situation like yours.
ak700 said:
Hmmmm. Check this - http://forum.xda-developers.com/showthread.php?t=1554266
Same situation like yours.
Click to expand...
Click to collapse
Not really, my adb doesn't recognize the g3, it works fine with my gio though
All you can do now is take the battery out.......and you'll need to fix the volume keys
J.Purungrit said:
All you can do now is take the battery out.......and you'll need to fix the volume keys
Click to expand...
Click to collapse
I've visited a friend that repairs phones, he says it's no use to try fix the volume keys, they are broken from the mainboard.
iok1 said:
I've visited a friend that repairs phones, he says it's no use to try fix the volume keys, they are broken from the mainboard.
Click to expand...
Click to collapse
well, then I guess it's over.....without those keys, there is no way to fix it

htc inspire 4g

hello .im interest to buy this ..ntc inspire 4g..the seller say that .. __((Cell Phone Powers On and stuck in recovery mode as you can see on pic..what is your opinion about it.this is a hartware issues,or a software.and how can be fixet?
thank you.....
alexispafos said:
hello .im interest to buy this ..ntc inspire 4g..the seller say that .. __((Cell Phone Powers On and stuck in recovery mode as you can see on pic..what is your opinion about it.this is a hartware issues,or a software.and how can be fixet?
thank you.....
Click to expand...
Click to collapse
That means nothing. That is stock recovery so there is no way to know anything about the device. Back cover is broken so that might be a problem as the antenna is placed there...
If the device is stuck in there might mean that volume rocker is flaw, but nothing more is to be said if you don't know if you can access hboot or if fastboot is working.
glevitan said:
That means nothing. That is stock recovery so there is no way to know anything about the device. Back cover is broken so that might be a problem as the antenna is placed there...
If the device is stuck in there might mean that volume rocker is flaw, but nothing more is to be said if you don't know if you can access hboot or if fastboot is working.
Click to expand...
Click to collapse
go on to next phone....many thanks..::

Phone doesn't turn on anymore (Flashed wrong ROM)

Hey I've got a huge problem.
I think I just accidently flashed a ROM for a different phone and now the phone doesn't turn on anymore.
Is there anything I can do? Oh god I'm freaking out.
Thanks
rest0ck said:
Hey I've got a huge problem.
I think I just accidently flashed a ROM for a different phone and now the phone doesn't turn on anymore.
Is there anything I can do? Oh god I'm freaking out.
Thanks
Click to expand...
Click to collapse
Does it go into bootloader or recovery? If no try LG flashtool and if that doesn't work. You bricked it
I'm not sure if I did that right. I installed the driver + the Tool .. hold down volume up + plug cable in = nothing happens.
Can't boot into recovery either. Nothing happens.
Oh man I'm an Idiot
Is there any way to get to the data? Even if it's opening the device?
rest0ck said:
I'm not sure if I did that right. I installed the driver + the Tool .. hold down volume up + plug cable in = nothing happens.
Can't boot into recovery either. Nothing happens.
Oh man I'm an Idiot
Is there any way to get to the data? Even if it's opening the device?
Click to expand...
Click to collapse
You need it to power up to get the data
Sent from my Nexus 5 using Tapatalk
@rest0ck
Hold down power + vol down button for about 30 seconds and see if the bootloader shows up? if not, you can try accessing the secondary bootloader by holding Power + Vol Up and Down simultaneously..
vin4yak said:
@rest0ck
Hold down power + vol down button for about 30 seconds and see if the bootloader shows up? if not, you can try accessing the secondary bootloader by holding Power + Vol Up and Down simultaneously..
Click to expand...
Click to collapse
Absolutely nothing happens
How can I .zip completely broke the recovery etc.? Isn't that supposed to be "unbreakable"? I did this mistake on another phone before (You would think I learned...) and I was able to unbrick it. But on a nexus it is impossible? :/
rest0ck said:
Absolutely nothing happens
How can I .zip completely broke the recovery etc.? Isn't that supposed to be "unbreakable"? I did this mistake on another phone before (You would think I learned...) and I was able to unbrick it. But on a nexus it is impossible? :/
Click to expand...
Click to collapse
Flashing stuff meant for other devices can brick your device permanently due to partitioning being different. You'll have to RMA, sorry. What ROM did you flash?
rest0ck said:
Absolutely nothing happens
How can I .zip completely broke the recovery etc.? Isn't that supposed to be "unbreakable"? I did this mistake on another phone before (You would think I learned...) and I was able to unbrick it. But on a nexus it is impossible? :/
Click to expand...
Click to collapse
1. Other phones have kernels with different voltages that can fry the insides.
2. Other phones use different partition numbers. The script may flash flash a kernel to the bootloader - bye bye phone
3. a brick is a brick. You cannot unbrick. If you "unbricked" something, then it wasn't bricked.
Sent from my Nexus 5 using Tapatalk
Oh okay. Do you think RMA is possible when it's my fault?
This one: http://forum.xda-developers.com/oneplus-one/development/rom-stock-rooted-4-4-4-xnph30o-t2845100
You can send it to LG. RMA to Google is not possible.
Sent from my Nexus 5 using Tapatalk
Not possible because they know I bricked it?
rest0ck said:
Not possible because they know I bricked it?
Click to expand...
Click to collapse
Not possible because the warranty doesn't cover user error.
Lethargy said:
Not possible because the warranty doesn't cover user error.
Click to expand...
Click to collapse
rest0ck said:
Not possible because they know I bricked it?
Click to expand...
Click to collapse
This. When they find out its your fault, they charge you for a new phone. If you send to LG they will hopefully just quote you for repair of existing phone.
Sent from my Nexus 5 using Tapatalk
I had something similar...
keep your phone plugged....but use its charger, no other version...and keep press power for 60/90 seconds...
Hm I tried but it doesn't work.
Do they even test the phones? I did an RMA once and they said if they see a broken display or anthing they let me know and send it back to me + I send the new phone back to them again. Would they really charge me?
rest0ck said:
Do they even test the phones? Would they really charge me?
Click to expand...
Click to collapse
The answer to both those questions is; why wouldn't they?
rest0ck said:
Hm I tried but it doesn't work.
Do they even test the phones? I did an RMA once and they said if they see a broken display or anthing they let me know and send it back to me + I send the new phone back to them again. Would they really charge me?
Click to expand...
Click to collapse
Here's the deal. RMA to Google is for manufacturing defects ONLY. When you RMA, Google freeze the cost of the phone in your account. When they find out its not a defect, they will take that money. Sending a phone to Google, knowing its your fault, hoping to get it replaced for free is fraud.
Sending to LG shows you are willing to pay for the repair. LG will repair manufacturing defect for free. They should charge you to repair user error. Sending a phone to LG, knowing its your fault, hoping to get it repaired for free is fraud.
Here is my advice. Send it to LG. Tell them what you did. Ask them for a price to repair.
Sent from my Nexus 5 using Tapatalk
There is no reason not to but maybe it's just not what they usually do
rest0ck said:
There is no reason not to but maybe it's just not what they usually do
Click to expand...
Click to collapse
Just send it to LG, and tell tgem what you did. You bricked it so you need to take responsibilty for it
I read a lot of horrible storys about LG's RMA :|
It's not my phone by the way. I think I will try an RMA and buy a new one at the same time ... does anyone know what that could cost me?

[Q] any way to recover from black screen of death?

first of all i wanna tell you that my english is really bad
I have experienced black screen of death several times before and i've managed to recover from it by using key combination or my phone just recovers from it within 30 minutes when i haven't done anything but this time it is taking way too long and I'm not able to fix myself I'm on custom rom is there anyway to recover from black screen of death?
Hold the power button until it reboots.
thanks for replying but that doesn't work phone just vibrates and screen stays black i think phone is actually on but screen is not it even enters bootloader mode and i can do adb stuff on my pc
tmrasdf said:
thanks for replying but it when i do that doesn't work phone just vibrates and screen stays black it even enters bootloader mode and i can do adb stuff on my pc
Click to expand...
Click to collapse
If your can get into the bootloader I'd try flashing the factory image
Sent from my Nexus 5 using XDA Free mobile app
okay i will do that and give you an update about whether it fixed the problem or not
also can you guys give me some information about what causes black screen of death? i've searched on the google and was not able to find proper answer about it
jd1639 said:
If your can get into the bootloader I'd try flashing the factory image
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
it doesn't work i didn't have lollipop factory image so flashed kitkat and my screen is still black
tmrasdf said:
it doesn't work i didn't have lollipop factory image so flashed kitkat and my screen is still black
Click to expand...
Click to collapse
Then I'm afraid it's a hardware problem.
Sent from my Nexus 5 using XDA Free mobile app
tmrasdf said:
it doesn't work i didn't have lollipop factory image so flashed kitkat and my screen is still black
Click to expand...
Click to collapse
Does the screen function in bootloader? If not like jd said its hardware. Most likely the flex ribbon connection.
theesotericone said:
Does the screen function in bootloader? If not like jd said its hardware. Most likely the flex ribbon connection.
Click to expand...
Click to collapse
yeah i have just finished fixing it an was about to tell you guys that my phone is working now
i disassembled it and unplugged and replugged the cable beneath the speaker(ithe cable is connected to lcd so it might be the flex ribbon connection i have no idea) thank you guys for replying and helping me to solve this issue unfortunately,due to the downgrade my sdcard is erased and i lost my data but i'm glad that my phone is functioning properly :highfive:

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