Database Info

can't connect the Tf700 as mass storage

Hi,
I just received my TF700 and trying to connect to my XP PC to copy music and movies on to it.
My computer does not succeed in installing the necessary drivers to make it look like DOK.
What am I doing wrong? This should be a simple task (how will I be able to fill my 64GB ?)
Thanks,
edit: after installing PC suit from TF101 support page it works.
But why can't we charge the TF700 via USB....?

kubeb said:
Hi,
I just received my TF700 and trying to connect to my XP PC to copy music and movies on to it.
My computer does not succeed in installing the necessary drivers to make it look like DOK.
What am I doing wrong? This should be a simple task (how will I be able to fill my 64GB ?)
Thanks,
edit: after installing PC suit from TF101 support page it works.
But why can't we charge the TF700 via USB....?
Click to expand...
Click to collapse
I could be wrong but iirc i've read somewhere that in order to charge it from USB you have to power off your device first.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

kubeb said:
Hi,
I just received my TF700 and trying to connect to my XP PC to copy music and movies on to it.
My computer does not succeed in installing the necessary drivers to make it look like DOK.
What am I doing wrong? This should be a simple task (how will I be able to fill my 64GB ?)
Thanks,
edit: after installing PC suit from TF101 support page it works.
But why can't we charge the TF700 via USB....?
Click to expand...
Click to collapse
There's simply not enough power coming from the USB port.
The reason why connecting failed is because XP doesn't support the MTP connection, which the Infinity uses, from the beginning.
Sent from my Galaxy Nexus using xda premium

kubeb said:
Hi,
I just received my TF700 and trying to connect to my XP PC to copy music and movies on to it.
My computer does not succeed in installing the necessary drivers to make it look like DOK.
What am I doing wrong? This should be a simple task (how will I be able to fill my 64GB ?)
Thanks,
edit: after installing PC suit from TF101 support page it works.
But why can't we charge the TF700 via USB....?
Click to expand...
Click to collapse
Just for reference for new users reading through this thread: you cannot access an Android 4.x+ device as a USB Mass Storage device AT ALL -- this was sacrificed for the more stable and safe MTP connection. The latter should work if you install the drivers, as the OP already has found out.

MartyHulskemper said:
Just for reference for new users reading through this thread: you cannot access an Android 4.x+ device as a USB Mass Storage device AT ALL -- this was sacrificed for the more stable and safe MTP connection. The latter should work if you install the drivers, as the OP already has found out.
Click to expand...
Click to collapse
I would have to respectfully disagree. My SGS2 running ICS has the USB mode ability. Settings / More (under data usage) / USB Utilities / USB mass storage.click the button, connect the USB cable, and there ya go!
Unfortunately, this option is either disabled or nonexistant in the transformers.

pileot said:
I would have to respectfully disagree. My SGS2 running ICS has the USB mode ability. Settings / More (under data usage) / USB Utilities / USB mass storage.click the button, connect the USB cable, and there ya go!
Unfortunately, this option is either disabled or nonexistant in the transformers.
Click to expand...
Click to collapse
I reckon that's because the SGSII is not a original 4.0 device. It came with 2.3 on the market.
However I don't know if the manufacturers are still allowed to use it in their new devices.

pileot said:
I would have to respectfully disagree. My SGS2 running ICS has the USB mode ability. Settings / More (under data usage) / USB Utilities / USB mass storage.click the button, connect the USB cable, and there ya go!
Unfortunately, this option is either disabled or nonexistant in the transformers.
Click to expand...
Click to collapse
This is because the SGS2 was not released with ICS. It was upgraded to ICS. The real reason why UMS is not available on native ICS devices (aside from mounting external SD cards with UMS) is because Google decided to use one large volume for the internal storage instead of several. Devices that were upgraded to ICS after being release still have several volumes instead of one. Trying to rewrite the partition table during an update would be destructive, causing the loss of all data, and no manufacturer would want to do that to their customer's devices.

darkkterror said:
This is because the SGS2 was not released with ICS. It was upgraded to ICS. The real reason why UMS is not available on native ICS devices (aside from mounting external SD cards with UMS) is because Google decided to use one large volume for the internal storage instead of several. Devices that were upgraded to ICS after being release still have several volumes instead of one. Trying to rewrite the partition table during an update would be destructive, causing the loss of all data, and no manufacturer would want to do that to their customer's devices.
Click to expand...
Click to collapse
When updating with kies it would copy personal data to the computer and restore that data after the update was complete. I wonder if the S3 has this functionality (usb mode). I know with the S2 there was a big deal about upgrading to ICS because it had to repartition everything, lots of warnings about losing data on the phone, never stopped us we just made backups and away we go. I dont see how the prime is much different, the USB mode COULD be put into it the same way it was put into the samsung roms, doesnt even need to be default, just there for those people like me that prefer it.

kubeb said:
Hi,
I just received my TF700 and trying to connect to my XP PC to copy music and movies on to it.
My computer does not succeed in installing the necessary drivers to make it look like DOK.
What am I doing wrong? This should be a simple task (how will I be able to fill my 64GB ?)
Thanks,
edit: after installing PC suit from TF101 support page it works.
But why can't we charge the TF700 via USB....?
Click to expand...
Click to collapse
Works fine under Win 7, tablet connected as media device, and i can confrim that the charging icon is active when connected and in config menu under battery says: charging.
kind regards,

profiler270 said:
Works fine under Win 7, tablet connected as media device, and i can confrim that the charging icon is active when connected and in config menu under battery says: charging.
kind regards,
Click to expand...
Click to collapse
As I said XP doesn't support MTP devices. Win 7 does it though.
Sent from my Galaxy Nexus using xda premium

pileot said:
I would have to respectfully disagree. My SGS2 running ICS has the USB mode ability. Settings / More (under data usage) / USB Utilities / USB mass storage.click the button, connect the USB cable, and there ya go!
Unfortunately, this option is either disabled or nonexistant in the transformers.
Click to expand...
Click to collapse
As said above, MTP mode is standard in ICS and UMS is no longer supported (and indeed the reason was the single-volume approach, and the fact that MTP makes the filesystem available to the host computer without the need for unmounting, and thus eliminates the risk for introducing filesystem errors on the host -- the Android system keeps everything under control and access to the filesystem is transparent to the host.)
Obviously, anything can be hacked together, and there are apps that seem to able to provide UMS mode.
Not a matter of disagreeing, but unfortunate reality.
---------- Post added at 10:30 PM ---------- Previous post was at 10:29 PM ----------
pileot said:
When updating with kies it would copy personal data to the computer and restore that data after the update was complete. I wonder if the S3 has this functionality (usb mode). I know with the S2 there was a big deal about upgrading to ICS because it had to repartition everything, lots of warnings about losing data on the phone, never stopped us we just made backups and away we go. I dont see how the prime is much different, the USB mode COULD be put into it the same way it was put into the samsung roms, doesnt even need to be default, just there for those people like me that prefer it.
Click to expand...
Click to collapse
By the way, I strongly prefer UMS mode as well, since the computers at work (hospital) are pretty much closed-off to anything included installing any software or drivers, and they disallow MTP. Previously, I could at least access my SGS2 as a thumb drive, but with my current ROM (RootBox ICS) that's no longer an option.

Nebucatnetzer said:
As I said XP doesn't support MTP devices. Win 7 does it though.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Windows XP does support MTP, but one would need to have Windows Media Player 10 or later installed (WMP10 added MTP).

hello kubeb
If you still searching, refer to my story on this thread:
http://forum.xda-developers.com/showthread.php?t=1861444
wish you succes

Can't access USB mass storage on my PC

So I can't connect my Droid RAZR to my windows 7 machine...
I have tried a lot of things!
I've tried:
*Different computers including Vista and Linux
*Different cables
*Different fastboot files
*Re-installing drivers
*Factory reset
*PIM sync from the market etc.
What happens when I plug my phone into my PC is the computer recognizes it, it makes a sound, then it says Unknown Device connected or some times it says USB malfunctioned and then on my lockscreen it says the phone is charging but it doesn't show on my battery icon.
Whats also interesting is if I got into Fastboot mode and connect to my computer it says USB connected and then I can use it in RSD with no problems.
I'm on ICS with no root.
Please help!
Sent from my Nexus 7 using XDA Premium HD app

Try turning on USB Debugging (if you haven't), under Settings > Applications > Development.

I had the same prob with my S3... Tip from Post above solved my problem...

neomeone said:
Try turning on USB Debugging (if you haven't), under Settings > Applications > Development.
Click to expand...
Click to collapse
Thanks but I've already tried that

Jeanjacq said:
Thanks but I've already tried that
Click to expand...
Click to collapse
With the phone plugged in, have you tried opening up the lockscreen so you can get to your phone? Please take a screenshot of the device manager settings.
Computer Management -> Device Manager -> Find the device (double click on it) -> Details -> Hardware Ids
Or you can write out what the hardware ID is. Thanks.
YOu said you also tried it in linux. please post the output from lsusb for any unknown devices

Huawei Mercury
I am also having a similar issue with the pc not recognizing the phone. I never had an issue with this problem. I have only rooted my phone with no custom room. I have always connected my phone to the pc and was giving a connection screen on my phone asking me if i want to connect as a mass media storage. A week ago this behavior stopped. I don't know what to do anymore. I don't remember doing anything to the phone to mess up the setting? I connected it to several computers using different micro usb data cables and nothing occurs.
The only thing happens is my phone receives a charge from the computer and thats it. Any ideas? Is there anyway i can reset the system or what not?

quickser4u619 said:
I am also having a similar issue with the pc not recognizing the phone. I never had an issue with this problem. I have only rooted my phone with no custom room. I have always connected my phone to the pc and was giving a connection screen on my phone asking me if i want to connect as a mass media storage. A week ago this behavior stopped. I don't know what to do anymore. I don't remember doing anything to the phone to mess up the setting? I connected it to several computers using different micro usb data cables and nothing occurs.
The only thing happens is my phone receives a charge from the computer and thats it. Any ideas? Is there anyway i can reset the system or what not?
Click to expand...
Click to collapse
same problem here with my S3 mini can anyone help? please

neomeone said:
Try turning on USB Debugging (if you haven't), under Settings > Applications > Development.
Click to expand...
Click to collapse
me also facing same problem and already i turned on USB Debugging mode but nothing happened. still i can't connect USB mass storage of my android device

Hey guys what you should try to do is use this :
after pluggin in your devices and removing their current driver in device manager(control panel>admin tools>computer management>device manager>
and then install this
http://adbdriver.com/upload/AdbDriverInstaller.exe
also make sure you adb debugging is enabled (if it's not visible(setttings>about/info>build number tap it multiple times) usually its settings>dev options>usb debugging.
also maybe try using this software as pc suite myphonexplorer

Can you guys go to the storage menu in settings, press the menu key, select USB connection mode (or something like that) and play around with the settings in there? Try that out.
Sent from my Nexus 4 using XDA Free mobile app

[Q] Trouble connecting Nexus 5 to new laptop in MTP mode

Not sure how many would read such a long post for a question, but here goes...
Any help is appreciated!!
1. Problem
In short, I plugged in my Nexus 5 to my laptop in MTP mode, it does not show up in "My Computer".
I just wanted to transfer files to my phone via USB, not even using ADB yet.
I have yet to solve the problem after googling around for a bit.
Relevant XDA threads that I remember reading are this, this, this, this and this.
I have tried numerous combinations of (un)plugging my phone / (un)installing drivers / rebooting my laptop and phone / switching usb ports / turning USB debugging on and off / connect in PTP mode / ...
As a workaround, I am now transferring files using the AirDroid app, which is really convenient with acceptable speed.
Still, it would be nice to know why the problem occurred and see if others have similar problem.
Below I will describe the devices I have on hand and more details on the failures I have encountered will follow.
2. My Devices
A. an old Galaxy Note
B. the new Nexus 5 with the stock micro USB cord
C. new laptop
- 64-bit Windows 8 Pro (not upgraded to 8.1 yet)
- only USB 3.0 ports
D. old laptop
- 32-bit Windows XP Home
- only USB 2.0 ports
3. Details
Scenario A. Nexus 5 not showing up in "My Computer"
Naturally, the first thing I tried is to simply plug my Nexus 5 in to my new laptop. I was used to Android devices working just like that!
However, my Nexus 5 does not show up in "My Computer" after a loooong wait.
On a closer look, my Nexus 5 (only) appears in the "Device Manager" under "Portable Devices" as "MTP USB Device".
It shows my device to be "working properly". However, I cannot uninstall/disable it when my phone is plugged in (normal?)
Frustrated, I decided to unplug my phone. I have the option to "Unplug Nexus 5" under "Safely Remove Hardware", but the operation always times out, so I simply unplugged it.
Then I tried with my Note using the same cable. It works flawlessly either in MTP mode or Mass Storage mode.
Scenario B. Nexus 5 shows up, but is really sloooooooooooooow
At some point, I turned on USB debugging.
With USB debugging on, my phone appears under "Portable Devices" as "Nexus 5" (and in some other places according to what drivers I have installed).
I was quite pleased for a few seconds as my Nexus 5 now shows up in "My Computer"!
However, it took a few minutes to list the folders I have under my phone's internal storage.
Attempting to copy a 12MB file to it gives an estimated time of over 2 hours.
Scenario C. Success?
After tinkering with it for some time to no avail, I was beginning to worry if I have gotten a defective hardware.
Then I remembered I had an old laptop stashed somewhere, so I tried connecting my Nexus 5 to that.
And... voila! It works without a hitch (MTP mode, USB debugging off).
A maybe useful note is that I have used both the old and new laptops to transfer files to my Note before.
4. Possible causes
While many seems to have solved the issue by simply unplugging and letting Windows reinstall the drivers, I have no such luck.
I sincerely hope that it is not due to any hardware defects since
a) my Note can talk to my new laptop through the same micro USB with no problems, and
b) my Nexus 5 can talk to my old laptop.
I feel that this is a driver-related issue but I am not sure.
Is it possible that there are compatibility issues with using USB 3.0 port (which should be backward compatible...) or a 64-bit Win 8 Pro?
Any help is appreciated!

It is so strange..
I just bought a USB 2.0 hub and connected my phone to my new laptop through it.
Guess what... it works perfectly!
Apparently my problem was that my new laptop only had USB 3.0 ports for me to test on?
Doesn't make sense... thought 3.0 is backward compatible and my old Note works on it!
Maybe I'm missing something but I'm happy it is solved for me now

This solution worked for me. Go to http://forum.xda-developers.com/showthread.php?t=2512549 and see post #5. Be sure to thank n7of9 for the link and WugFresh for his toolkit solution. Enjoy.

Hey,
I basically seem to have the same problem as you do.
My laptop also only has USB 3.0 ports and Windows 8.1 Pro 64-bit installed.
The Nexus 5 doesn't get installed, in MTP mode it is just shown with the yellow exclamation mark in Device Manager. Downloading different USB drivers including Google's and trying to manually install it doesn't work at all. I specifically checked that all older similar drivers are gone, so I doubt that older Android devices could be interfering.
On the other hand, as you noted, using an older computer with USB 2.0 works perfectly, I had the same result.
To be honest, I'm not much of a developer or Android tinkerer, so I'm not really making any progreess... In the end, I think I will follow your example and test it with a USB 2.0 adapter.
Did you manage to get it to work without this workaround?
Kind regards! :fingers-crossed:

I'm using Linux Mint. Just plug the Nexus in. It shows up as a folder. No hassle
Sent from my Nexus 5

SabinSnorlax said:
Hey,
I basically seem to have the same problem as you do.
My laptop also only has USB 3.0 ports and Windows 8.1 Pro 64-bit installed.
The Nexus 5 doesn't get installed, in MTP mode it is just shown with the yellow exclamation mark in Device Manager. Downloading different USB drivers including Google's and trying to manually install it doesn't work at all. I specifically checked that all older similar drivers are gone, so I doubt that older Android devices could be interfering.
On the other hand, as you noted, using an older computer with USB 2.0 works perfectly, I had the same result.
To be honest, I'm not much of a developer or Android tinkerer, so I'm not really making any progreess... In the end, I think I will follow your example and test it with a USB 2.0 adapter.
Did you manage to get it to work without this workaround?
Kind regards! :fingers-crossed:
Click to expand...
Click to collapse
I had a lot of issues with my S3 and my work computer (windows XP SP3) and it was because I had half installed some USB driver that windows tried installing.
I fixed the problem in device manager by manually uninstalling EVERY SINGLE USB DEVICE attached to the computer while I had my phone plugged in.
Word of caution: You'll probably uninstall your mouse/keyboard doing this.
Once everything was uninstalled I reinstalled the Samsung drivers and it worked fine.
The same computer only required me to install the Google drivers for my N5. If I enable USB debugging, I all of a sudden can't install MTP drivers, but USB debugging disabled works fine.

USB & MTP mode
I have the same problem with my Nexus 5. The only workaround to transfer files to my phone from a computer via USB cable is to enable USB debuging, set the phone to PTP mode instead of MTP and then it shows in My Computer as a camera. I can only access the DCIM and Pictures folders but for now I have to settle for this...I copy all the files I need to let's say Pictures and then using a file explorer (on the phone) I cut and paste them to the folders I wish...e.g. movies to Movies, music to Music and so on...

I had same problem. Developer Mode...USB Debugging ON worked.

I have this problem too, but I got it to work using a galaxy s3 cable. for some reasons the cable that came with N5 did not work.

Its usually just missing drivers.. You can get them straight from Google or a toolkit as mentioned! (P.s you need to download a little applet like thing from Google if you want to hook up your Mac to your n5)
See andoid.com/filetransfer for the drivers.

This worked for me when all else failed: http://forum.xda-developers.com/showpost.php?p=35854664&postcount=7
Hope that helps!

The problem I am having now connecting is that my phone got wet recently. I dried it immediately and used dessicant to withrow the water and now it works (sort of). Now when I plug my phone into my pc, the usb debugging icon doesn't even show up.
I tried connecting to both my work pc and home laptop and they both say the same thing, that the usb device has malfunstioned and that windows doesn't recognize it.
Is it time for a new phone?

islandboy_2000 said:
The problem I am having now connecting is that my phone got wet recently. I dried it immediately and used dessicant to withrow the water and now it works (sort of). Now when I plug my phone into my pc, the usb debugging icon doesn't even show up.
I tried connecting to both my work pc and home laptop and they both say the same thing, that the usb device has malfunstioned and that windows doesn't recognize it.
Is it time for a new phone?
Click to expand...
Click to collapse
Sounds like the usb is shorting. How long did you let it dry. Give it more time and try it again.

jd1639 said:
Sounds like the usb is shorting. How long did you let it dry. Give it more time and try it again.
Click to expand...
Click to collapse
Yeah maybe thats what happened. It's been drying now for about a week. The screen was the major problem at first but has since dried there mostly.
Hopefully it will come back. Would suck to have to buy a new phone because of that.
Thanks. :good:

MTP connecting problem solved
Going back to the subject of the thread: I am pretty sure that ADB drivers and SDK (I am confident that a lot of nexus users have their devices rooted and that means they must have the above installed) is what is causing some sort of conflict when trying to connect the Nexus 5 as MTP. After I reinstalled the windows (W8) on my computer and connected my Nexus 5 it took @1-2 minutes to auto install the drivers and then worked fine...I have no ideea what happens if I install ADB and SDK again...

ASepi said:
Going back to the subject of the thread: I am pretty sure that ADB drivers and SDK (I am confident that a lot of nexus users have their devices rooted and that means they must have the above installed) is what is causing some sort of conflict when trying to connect the Nexus 5 as MTP. After I reinstalled the windows (W8) on my computer and connected my Nexus 5 it took @1-2 minutes to auto install the drivers and then worked fine...I have no ideea what happens if I install ADB and SDK again...
Click to expand...
Click to collapse
If you tell the SDK not to install the drivers it'll be fine

The simplest and shortest way to connect google nexus5 with PC as MTP(Media device)
When I plugged it, there wasn't any yellow exclamation mark within Device Manager. So for me, the drivers were OK. But the device was not listed within my Eclipse DDMS. After a little bit of searching, it was just an option to change in the device settings. By default, the Nexus 5 USB computer connection is in MTP mode (Media Device).
What you have to do is:
Unplug the device from the computer
Go to Settings -> Storage.
In the ActionBar, click the option menu and choose "USB computer connection".
Then select Media device(MTP) or Camera(PTP) based on your requirement...
Plug the device and you should have a popup on the device allowing you to accept the computer's incoming connection..
I hope this will help!
njoy

Resolved. nexus 5 PC Connectivity
hackdisk said:
Not sure how many would read such a long post for a question, but here goes...
Any help is appreciated!!
1. Problem
In short, I plugged in my Nexus 5 to my laptop in MTP mode, it does not show up in "My Computer".
I just wanted to transfer files to my phone via USB, not even using ADB yet.
I have yet to solve the problem after googling around for a bit.
Relevant XDA threads that I remember reading are this, this, this, this and this.
I have tried numerous combinations of (un)plugging my phone / (un)installing drivers / rebooting my laptop and phone / switching usb ports / turning USB debugging on and off / connect in PTP mode / ...
As a workaround, I am now transferring files using the AirDroid app, which is really convenient with acceptable speed.
Still, it would be nice to know why the problem occurred and see if others have similar problem.
Below I will describe the devices I have on hand and more details on the failures I have encountered will follow.
2. My Devices
A. an old Galaxy Note
B. the new Nexus 5 with the stock micro USB cord
C. new laptop
- 64-bit Windows 8 Pro (not upgraded to 8.1 yet)
- only USB 3.0 ports
D. old laptop
- 32-bit Windows XP Home
- only USB 2.0 ports
3. Details
Scenario A. Nexus 5 not showing up in "My Computer"
Naturally, the first thing I tried is to simply plug my Nexus 5 in to my new laptop. I was used to Android devices working just like that!
However, my Nexus 5 does not show up in "My Computer" after a loooong wait.
On a closer look, my Nexus 5 (only) appears in the "Device Manager" under "Portable Devices" as "MTP USB Device".
It shows my device to be "working properly". However, I cannot uninstall/disable it when my phone is plugged in (normal?)
Frustrated, I decided to unplug my phone. I have the option to "Unplug Nexus 5" under "Safely Remove Hardware", but the operation always times out, so I simply unplugged it.
Then I tried with my Note using the same cable. It works flawlessly either in MTP mode or Mass Storage mode.
Scenario B. Nexus 5 shows up, but is really sloooooooooooooow
At some point, I turned on USB debugging.
With USB debugging on, my phone appears under "Portable Devices" as "Nexus 5" (and in some other places according to what drivers I have installed).
I was quite pleased for a few seconds as my Nexus 5 now shows up in "My Computer"!
However, it took a few minutes to list the folders I have under my phone's internal storage.
Attempting to copy a 12MB file to it gives an estimated time of over 2 hours.
Scenario C. Success?
After tinkering with it for some time to no avail, I was beginning to worry if I have gotten a defective hardware.
Then I remembered I had an old laptop stashed somewhere, so I tried connecting my Nexus 5 to that.
And... voila! It works without a hitch (MTP mode, USB debugging off).
A maybe useful note is that I have used both the old and new laptops to transfer files to my Note before.
4. Possible causes
While many seems to have solved the issue by simply unplugging and letting Windows reinstall the drivers, I have no such luck.
I sincerely hope that it is not due to any hardware defects since
a) my Note can talk to my new laptop through the same micro USB with no problems, and
b) my Nexus 5 can talk to my old laptop.
I feel that this is a driver-related issue but I am not sure.
Is it possible that there are compatibility issues with using USB 3.0 port (which should be backward compatible...) or a 64-bit Win 8 Pro?
Any help is appreciated!
Click to expand...
Click to collapse
Hello !!!
I faced the same problem with mine...
Couldn't connect my phone with my laptop.
It installs the driver but not displaying the folder in my computer.
I uninstalled the Existing samsung driver in control panel.
Then the issue has been solved,
Or uninstall previous mobile's drivers
Try this!?!

Search for Universal Driver here in XDA. Had the same problem most of you are having. First try and BAM! Works like a champ...
NEXUS 5

Problem solved for me
I have no more issues what-so-ever after I unninstalled ADB & SKD drivers...Windows(8) installed my phone by itself after a restart and it works as it should in MTP mode and PTP mode.

Nexus 5 Is not seen on PC!

For some reason, my N5 can't be seen on my PC. It doesn't show up in device manager, and the phone itself doesn't prompt me for any kind of connection (mtp for example). I think its a driver issue, does anyone know a way to help?
Sent from my Nexus 5 using xda app-developers app

Same thing with me. But I screwed something up.. I was having trouble with the drivers so I used the first guide on theandroidsoul that was posted in the stickied how to unlock the bootloader thread. After I uninstalled the driver in device manager on my win7 computer like it says in step 3 of the guide my computer no longer detects my nexus5 or nexus4. They both charge but they aren't listen in device manager/no connection sound when I plug them in.
I have restarted my computer a few times. Made sure usb debugging was on in the developer options.Toggled MTP on and off. I also checked on another computer that it wasn't the usb cable.

Same here! anyway to get those old drivers back?

FirePoncho86 said:
For some reason, my N5 can't be seen on my PC. It doesn't show up in device manager, and the phone itself doesn't prompt me for any kind of connection (mtp for example). I think its a driver issue, does anyone know a way to help?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
FirePoncho86 said:
Same here! anyway to get those old drivers back?
Click to expand...
Click to collapse
Okay now this is weird. Anyone reading this must think I'm and idiot. I know for sure it wasn't working before. I used 3 different usb cables on both n4 and 5. I wiggled them and held them in place leaning in different directions just in-case the usb male end wasn't making the connection. I just tried the n4 one more time and it worked, then tried the n5 and that worked too.

AndrewJohansen said:
Okay now this is weird. Anyone reading this must think I'm and idiot. I know for sure it wasn't working before. I used 3 different usb cables on both n4 and 5. I wiggled them and held them in place leaning in different directions just in-case the usb male end wasn't making the connection. I just tried the n4 one more time and it worked, then tried the n5 and that worked too.
Click to expand...
Click to collapse
pfm

this is what i did to fix mine
first i uninstall all drivers
went to device manager when i had my nexus 5 hooked up and it show nexus 5 with a exclamation mark so i uninstall.but usb debug has to be on.
now disconnect phone and turn usb debugging off .
after u do that connect phone and click on storage and click on 3 dots on corner and select mtp and drivers shoud install and it should work.
its all i did. keep trying.after uninstalling drivers reboot pc too.

littlegreenalien said:
this is what i did to fix mine
first i uninstall all drivers
went to device manager when i had my nexus 5 hooked up and it show nexus 5 with a exclamation mark so i uninstall.but usb debug has to be on.
now disconnect phone and turn usb debugging off .
after u do that connect phone and click on storage and click on 3 dots on corner and select mtp and drivers shoud install and it should work.
its all i did. keep trying.after uninstalling drivers reboot pc too.
Click to expand...
Click to collapse
I tried this a couple of times! PTP but MTP isnt...

If anyone was playing around with NRT or other similar tool kits & had universal USB drivers installed to unlock, install custom recoveries & root, that could've "wrecked" other drivers & settings on it (Windows 7 ??) - one way to restore the connectivity to the N5 is to use MS's System Restore, go back to the earlier date - it should be successful restoration after it finished & reboot. Strange & hard to explain, but it worked & it was too late at night for me while helping out to work the logics behind it. The laptop normally see the N5 upon usb cable plugging in & open with the prompt to read the folders & files.
No matter what, usb debugging off & on, it was no good - only recognize the N5 when switched to Camera (PTP) mode & can only see 2 folders, normally - MTP or Media Device is the default setting & all the "SD" folders visible ...
Once reconnecting via usb cable, let it sit for 1 or 2 minutes so that the drivers can "wake" up and install & recognize the device(s).
Grrrrr, upon further checking with my old faithful HTC, the desktop OS seemed to have "corrupted" the USB drivers and now it is only reading it as a Removable Drive & not as HTC device.
I would go back & follow Littlegreenalien's steps to see what happen and then attempt a System Restore, time to brew up some coffee this weekend & deal with this minor challenge. Wondering if it's the new KitKat thing - and, sidenote, both N7 (2012) and N5 are generating random bug reports even on rooted stock rom & kernel. :cyclops:

Didn't think of a system restore! Man that's a good idea, I'll try it when I get home. My N5 also generated a bug report around when I was trying to fix this problem!
Sent from my Nexus 5 using xda app-developers app

littlegreenalien said:
this is what i did to fix mine
first i uninstall all drivers
went to device manager when i had my nexus 5 hooked up and it show nexus 5 with a exclamation mark so i uninstall.but usb debug has to be on.
now disconnect phone and turn usb debugging off .
after u do that connect phone and click on storage and click on 3 dots on corner and select mtp and drivers shoud install and it should work.
its all i did. keep trying.after uninstalling drivers reboot pc too.
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This was the answer for me as well. All android drivers need to be uninstalled, then let the computer detect the N5 and install drivers
Sent from my Nexus 5 using Tapatalk 4

FirePoncho86 said:
Didn't think of a system restore! Man that's a good idea, I'll try it when I get home. My N5 also generated a bug report around when I was trying to fix this problem!
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Let us know how it turned out, look at Window's Control Panel, do you see Portable Devices & under it, it should say Nexus 5, and click it to see the drivers (total of *.dll's and *.sys on my W7 Ultimate 32-bits OS)
Now that everything has been restored, "Auto Play" popped up after a pause of few seconds with usb making connections. Rebooted the laptop & now it's seeing the HTC again after auto reinstall drivers.
Just in case anyone, off-topic slightly, if anyone is playing with their Nexus 7 sideloading KitKat & small OTA patch, you should also see Android Device under the Control Panel & the Google Nexus 7 ADB Interface - with USB Debug enabled. But, with the Nexus 5 connected, it is showing "Google Nexus 4 ADB Interface" while showing it as N5 under Portable Devices ... what the heck !
I'm going to leave it alone for the time being, if it ain't broke & is working, leave it alone & let it be. Call me lazy, TGIF - not going to go thru the routines of uninstalling drivers, rebooting & all that and ruin the webcam, camera & other usb drivers loaded on the laptop. I can run ADB and Fastboot commands, etc. just fine now.

The simplest and shortest way to connect google nexus5 with PC as MTP(Media device)
FirePoncho86 said:
For some reason, my N5 can't be seen on my PC. It doesn't show up in device manager, and the phone itself doesn't prompt me for any kind of connection (mtp for example). I think its a driver issue, does anyone know a way to help?
Sent from my Nexus 5 using xda app-developers app
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When I plugged it, there wasn't any yellow exclamation mark within Device Manager. So for me, the drivers were OK. But the device was not listed within my Eclipse DDMS. After a little bit of searching, it was just an option to change in the device settings. By default, the Nexus 5 USB computer connection is in MTP mode (Media Device).
What you have to do is:
Unplug the device from the computer
Go to Settings -> Storage.
In the ActionBar, click the option menu and choose "USB computer connection".
Then select Media device(MTP) or Camera(PTP) based on your requirement...
Plug the device and you should have a popup on the device allowing you to accept the computer's incoming connection..
I hope this will help!

Windows 10 - USB Device Not Recognised - Phone Still Charges (Sometimes)

Hello,
For a while now, my phone when connected to the PC at home, it says USB Device not recognised - however the phone says charging on the screen, so it indicates that it is working somehow (i guess) - most likely it isn't working - the same cable wire works perfectly fine when charging the phone via the wall plug.
Anyone having/had problems like this before? Everything on the PC is up to date. When i connect the phone to the PC at work, i can access the phone memory/pictures etc, the USB cable is not the one i use at home, tried the cable wire on 2 laptops and the phone is still not being recognised. So is the problem with the USB cable wire?
I'll have to check the USB cable wire that is at work (original OP) on my home PC and see if that makes any difference. I'm trying to access the phone via PC and take some screenshots (quite a lot) - Any pointers where i can start debugging?
Android 6.0.1
Cyanogen OS 13.1.2 (bacon)
Battery Status: Not charging (In the status settings)
Thanks
J

Think i've got it working now - well it works for my brothers phone - he had issues getting his phone recognised on the PC.
Following this YouTube video seems to have resolved the problem for him, pretty sure that issue will no longer apply to my phone.

can u give me the direct link ? thx

Azhar_Fahry said:
can u give me the direct link ? thx
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The link to what? The YouTube video?
Also, looks like the USB cable wire is faulty, so i've ordered a new one and going to check that to see if it picks up the phone on my home PC.

j4v3d said:
The link to what? The YouTube video?
Also, looks like the USB cable wire is faulty, so i've ordered a new one and going to check that to see if it picks up the phone on my home PC.
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yes , the direct. i thought its my cable , but when i try on other laptop , its working.

Also had some issues with Android and Windows 10 recently. There was always some kind of issue with the MTP driver, so it showed up with an exclamation mark in device manager. Have you tried reinstalling the MTP driver? You can do that by navigating to C:\Windows\INF, right-click wpdmtp.inf and click install.
That's what fixed it for me.

GXGOW said:
Also had some issues with Android and Windows 10 recently. There was always some kind of issue with the MTP driver, so it showed up with an exclamation mark in device manager. Have you tried reinstalling the MTP driver? You can do that by navigating to C:\Windows\INF, right-click wpdmtp.inf and click install.
That's what fixed it for me.
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Yep, done that. Sorted now. Thank you.