So, I bought my TF700T back in February from an American site (They had a discount that would make it much cheaper than buying it from Denmark.)
However, I forgot that it would not come with an EU compatible charger, so I was stuck with my HTC charger, which could charge the tablet itself, but not the dock. Because I finally got to a point where I've had enough, I went out and bought the original charger from Asus.
However, after having it charge for a few hours, the dock still shows 0%.
I've tried to charge it both with and without the tablet attached, nothing changed.
I looked at some threads that tells me that I should plug the dock into the USB for 5-10 min. and then back to the charger, but that didn't work either.
What can I possibly do?
The dock is blinking orange, so clearly there's a connection, and the charger works fine for the tablet, just not the dock.
Oh, and I'm rooted and unlocked on default ROM.
Kosai106 said:
So, I bought my TF700T back in February from an American site (They had a discount that would make it much cheaper than buying it from Denmark.)
However, I forgot that it would not come with an EU compatible charger, so I was stuck with my HTC charger, which could charge the tablet itself, but not the dock. Because I finally got to a point where I've had enough, I went out and bought the original charger from Asus.
However, after having it charge for a few hours, the dock still shows 0%.
I've tried to charge it both with and without the tablet attached, nothing changed.
I looked at some threads that tells me that I should plug the dock into the USB for 5-10 min. and then back to the charger, but that didn't work either.
What can I possibly do?
The dock is blinking orange, so clearly there's a connection, and the charger works fine for the tablet, just not the dock.
Oh, and I'm rooted and unlocked on default ROM.
Click to expand...
Click to collapse
Loads of places you can buy a charger from. Or buy a plug adapter, US charger should work in Denmark.
sbdags said:
Loads of places you can buy a charger from. Or buy a plug adapter, US charger should work in Denmark.
Click to expand...
Click to collapse
As I said in the thread, I bought an original charger from Asus, designed to work with the TF700.
Kosai106 said:
As I said in the thread, I bought an original charger from Asus, designed to work with the TF700.
Click to expand...
Click to collapse
Sorry I didn't read your thread properly......
How long are you letting it charge for, could be the battery is completely dead or malfunctioning in the dock.
sbdags said:
Sorry I didn't read your thread properly......
How long are you letting it charge for, could be the battery is completely dead or malfunctioning in the dock.
Click to expand...
Click to collapse
It's been charging for well over 48 hours at this point, and still nothing. The tablet gets charged through the dock just fine, but the dock itself stays at 0%.
I'm gonna go ahead and bump this.
It's been nearly two months, and still no solution.
-Snip-
I would say your dock battery is dead. There's a video on YouTube on how to tear down and replace it. No idea though how much a replacement battery would be...
You wouldn't still be under warranty, would you?
Sent from my DROID4 using Tapatalk
berndblb said:
I would say your dock battery is dead. There's a video on YouTube on how to tear down and replace it. No idea though how much a replacement battery would be...
You wouldn't still be under warranty, would you?
Sent from my DROID4 using Tapatalk
Click to expand...
Click to collapse
I should be, the only problem is that I bought the tablet in America, and I live in Denmark, Europe, so idk. Shipping will be expensive, unless I can send it to ASUS Europe?
Kosai106 said:
I should be, the only problem is that I bought the tablet in America, and I live in Denmark, Europe, so idk. Shipping will be expensive, unless I can send it to ASUS Europe?
Click to expand...
Click to collapse
Call your Asus service center or open a ticket online. They will direct you to the nearest service center. The warranty is worldwide - so you should not have any problems.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4
Same problem here
It seems I am having exactly the same problem. My dock battery is shown as 0% charged and it is blinking orange.
Was there any solution to this problem? Could this be software related and being fixed by another firmware (by the way: does the dock have its own firmware?)? Or is this more hardware related and the dock battery is just broken and needs a replacement.
I bought my dock used and separated from the TF700. Anyway I will try to contact Asus support to see what their answer is.
Regards
Sven
tf700 only charges when docked
I have the opposite problem. I got a refurbished tf700 and dock. The tablet will only charge when docked. It won't charge directly from charger.
Tablet was completely dead when it arrived. It's now charged up to 18% (dock started at 53% and is now down to 2%), but still only charges with the dock. Will charge all night to see if that changes anything.
r
Related
Man, this is pissing me off. I think my power adapter is bad. It won't charge the battery/keyboard dock or the asus anymore. Took me a while because I usually don't use the kb that much, but I don't see the flashing light when I plug it into the kb. Tried everything already, removing the tip and putting it back on. My KB is dead, zero juice left. My asus wouldn't power on either for a while, but now it has powered on long enough for me to plug it into the computer. The usb charging is taking forever but the asus did charge.
I'm looking for a power adapter and this thing is 45 bucks. What the hell....why so much. Anyone know of a cheaper deal. Hell, I should contact asus about this. Anyone got a replacement before? Are they good at responding.
nxp3 said:
Man, this is pissing me off. I think my power adapter is bad. It won't charge the battery/keyboard dock or the asus anymore. Took me a while because I usually don't use the kb that much, but I don't see the flashing light when I plug it into the kb. Tried everything already, removing the tip and putting it back on. My KB is dead, zero juice left. My asus wouldn't power on either for a while, but now it has powered on long enough for me to plug it into the computer. The usb charging is taking forever but the asus did charge.
I'm looking for a power adapter and this thing is 45 bucks. What the hell....why so much. Anyone know of a cheaper deal. Hell, I should contact asus about this. Anyone got a replacement before? Are they good at responding.
Click to expand...
Click to collapse
I'm waiting for one to come in from Amazon right now. My original never worked, so I've been charging my TF through my laptop's USB port.
I think mine was $30.
nxp3 said:
Man, this is pissing me off. I think my power adapter is bad. It won't charge the battery/keyboard dock or the asus anymore. Took me a while because I usually don't use the kb that much, but I don't see the flashing light when I plug it into the kb. Tried everything already, removing the tip and putting it back on. My KB is dead, zero juice left. My asus wouldn't power on either for a while, but now it has powered on long enough for me to plug it into the computer. The usb charging is taking forever but the asus did charge.
I'm looking for a power adapter and this thing is 45 bucks. What the hell....why so much. Anyone know of a cheaper deal. Hell, I should contact asus about this. Anyone got a replacement before? Are they good at responding.
Click to expand...
Click to collapse
do a search there is a large thread on replacement adapters.
http://www.officedepot.com/a/products/768723/Asus-Power-Adapter-For-Eee-Pad/
Rumbleweed said:
do a search there is a large thread on replacement adapters.
Click to expand...
Click to collapse
search for thread by Devcake
can't believe how cheap it is
Wow....I've never had a power adapter go bad before a device before. Ever. I got tons of phone adapters around and other devices. I just took a sniff of the adapter, smells like it's burned. Luckily there wasn't a fire. Why the heck so cheap. I didn't know so many people having problems with the adapter.
The charger has no margin built in and appears to be running on the edge of its capacity. To make matters worse people are using it to charge the tab and dock paired which just stresses the charger more. My suggestion: If yoy don't want to kill your charger charge the tab and dock separate with down time between and plug into an outlet that will allow air flow.
I charge my dock and tab every morning when i get up. (I watch videos from my server at night). I try to never use my tab while its plugged in so I'm not putting any stress on the cable. It's too freaking short to reach my outlet to where I sit. Mine has been plugged into the same outlet for 2 months and it takes about an 1 1/2 hours to charge both the dock and tab and then I use it the rest of the day and night. I usually charge them together but sometimes i will charge the dock by itself if I use it a lot during the day
same here, my charger wont charge normally, it takes long time to fully charge now.
What part of the world are you in? I just ordered a new adapter cause I needed a new cord. If you just need the plug maybe we can split the damage and I can send u the new plug and keep the cord?
What part of the world are you in? I just ordered a new adapter cause I needed a new cord. If you just need the plug maybe we can split the damage and I can send u the new plug and keep the cord?
I'm in houston texas. How much do you want for just the adapter, (if you are in close shipping area).
there is another thread on here for alternative power adapters if yours is broken
Mine stopped charging the dock and only once in a while charged the tablet about 8 weeks ago. It was sent back to Asus repair in Canada along with the tablet - they didn't fix or replace the charger as requested on the RMA and they broke the tablet power button as well so it can not be turned on/off in any event. So another RMA and another month of waiting.
As far as I'm concerned this charger is the perfect accessory for the poor quality Transformer hardware and garbage support I've received from Asus.
I do not understand why anyone would buy a second / or replacement ASUS power adapter. As I have stated before they are marginal at best. If your breaks or you want a second. see the thread started by Devcake and get the Dynex universal camera adapter. It can do your TF, Dock and much more and costs less.
I've seen many questions about the dock but can't find one that talks about this issue I just had this morning.
Last night both my tablet and dock were charged completely. This afternoon I start using my tablet and notice the tablet is at 30% and the dock is fully discharged at 0%. I plugged the keyboard in connected to the tablet to charge it. The tablet is charging just fine but the keyboard is flashing the orange light and is not charging. I have tried plugging just the keyboard in and it is still flashing orange and not charging. I thought it could be the power supply but the tablet itself is charging just fine.
Does anyone have any ideas I should try before trying to see if I can get a replacement?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
When the dock is fully discharged the red led will flash for a while when your charging. It's normal, when you have charged for a while it will be constantly on!
Clegs said:
I've seen many questions about the dock but can't find one that talks about this issue I just had this morning.
Last night both my tablet and dock were charged completely. This afternoon I start using my tablet and notice the tablet is at 30% and the dock is fully discharged at 0%. I plugged the keyboard in connected to the tablet to charge it. The tablet is charging just fine but the keyboard is flashing the orange light and is not charging. I have tried plugging just the keyboard in and it is still flashing orange and not charging. I thought it could be the power supply but the tablet itself is charging just fine.
Does anyone have any ideas I should try before trying to see if I can get a replacement?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Same thing here, but dock isn't charging...
Egregious Philbin said:
Same thing here, but dock isn't charging...
Click to expand...
Click to collapse
Defective. Exchange dock or send to Asus for repair.
I don't know what happened but I left it plugged in all night yesterday and this morning it was half charged with the light on orange so I'm hoping that sometime when I was sleeping it fixed itself.
Sent from my SCH-I535 using Tapatalk 2
A whole night charged and half charged still doesnt seem right... If its all fully charged now.. it a matter of time when it will happen again..
junrider said:
A whole night charged and half charged still doesnt seem right... If its all fully charged now.. it a matter of time when it will happen again..
Click to expand...
Click to collapse
I've had a dock die and just flash with no charging on the prime before guess it was defective. Picked up an open box from ebay for 90 bucks works like a charm.
I got the dock to charge, but had to monkey around to get it to fit just right....still not fun....
Got it solved by doing a cold boot.
Turned it off then held power + vol down combo untill I saw the text "cold-coot linux" apear, released the buttons and waited boot.
Now the charging light is blinking.on the dock.
Ok. Honest mistake. It wasn't charging. It blinks when active (connected to tablet and tablet unlocked...if you lock the tablet the dock led stops blinking).
Tried the cold boot thing described above. Didn't work.
The charger charges the tablet alright, but not the dock.
Opened it up yo see if there was something wrong (cable disconnected or so). Unplugged and plugged everything back. Still won't charge. =/
Any ideas????
Thanks in advance!
Got it to charge using a pliers. Images attached.
Apparently or my dock jack is bad or my cable connector...most probably the dock. =/
Any ideas on what to do now? Where can I get this jack? Is it not extremely hard to replace? Worth it?
I'm in Brazil, so I got no official ASUS support for this piece. =(
rafaumm said:
Got it to charge using a pliers. Images attached.
Apparently or my dock jack is bad or my cable connector...most probably the dock. =/
Any ideas on what to do now? Where can I get this jack? Is it not extremely hard to replace? Worth it?
I'm in Brazil, so I got no official ASUS support for this piece. =(
Click to expand...
Click to collapse
did you manage to fix the problem?
I have the same issue
I have the same problem
Hi, did you resolve the problem? I have the same issue
rafaumm said:
Got it to charge using a pliers. Images attached.
Apparently or my dock jack is bad or my cable connector...most probably the dock. =/
Any ideas on what to do now? Where can I get this jack? Is it not extremely hard to replace? Worth it?
I'm in Brazil, so I got no official ASUS support for this piece. =(
Click to expand...
Click to collapse
I have the same issue, and after reading your post, I tried your hack and the charging light finally came on for my dock. Evidence strongly suggests its a flaky electrical connection in either the cord or the jack. I am leaning towards jack because my cord will charge my tablet when directly plugged in, but I am not yet convinced.
Noticing that the connector's pins are on the outside, and it connects to a double-sided blade of pins, I tried to squeeze the connector some to make a better electrical connection. It was a little better, in that I could occasionally now get the charging light to turn on for a few seconds by applying pressure to just the cord's connector, but still not reliable. I then tried to use a small blade between the plastic and outer metal casing of the cord's connector, and I destroyed the came and now it won't even charge my tablet. I'll have to go to the store tomorrow to replace the cable, and we'll see if a new cord works to power the dock.
There's a distinct possibility that a new cable might just be all the fix I need.
Looking at the teardown on ifixit, it seems like the tablet uses a slightly different connector housing than the dock. Perhaps the dock has a less reliable part.
jgrills said:
There's a distinct possibility that a new cable might just be all the fix I need.
Click to expand...
Click to collapse
A new cable did not fix it.
Without another good path forward, I get brave and have attempted to reshape the receiver jack's metal housing to be more snug, hoping that a squeeze would do it. I have only managed to mangle it further.
Hi all,
I've searched the forums thoroughly and I couldn't find the solution.
I have a brand new transformer tf700 and keyboard dock tf201. They were purchased in the USA and brought over to me in Hanoi, Vietnam.
The charger will charge the tablet, but not the dock.
When the charger is plugged into the dock, there is no light. Also nothing happens when connecting the tablet and dock. No light on either, and the tablet does not enter a docked mode. So it seems like the battery on the dock is completely drained or the dock is simply faulty.
I've tried leaving it overnight for the initial charge (first thing I did), as well as different outlets and charging by USB.
Since the charger works on the tablet it seems obvious that the problem is with the dock, but is there any further troubleshooting I can do to confirm this 100%? Since I'm in Vietnam, sending the dock back for warranty etc.. is going to be very problematic and in fact its illegal for used electronic items to be shipped back into Vietnam. So I really want to know 100% for sure what the issue is. Vietnam is 220V / 50HZ and it seems the charger is rated for that.
I'm open to more advanced options such as using a multimeter.
Thanks.
bump
It could be that the charger was meant for a newer version of the dock. Your using a TF700T charger with a TF201T dock.
It could just be a compatibility issue. If so just buy a TF700T dock or buy a TF201T charger. I hope this helps.
ostar2 said:
It could be that the charger was meant for a newer version of the dock. Your using a TF700T charger with a TF201T dock.
It could just be a compatibility issue. If so just buy a TF700T dock or buy a TF201T charger. I hope this helps.
Click to expand...
Click to collapse
Very unlikely. I regularly charge my TF700 with the TF101 charger, and I am almost sure the TF201 uses the same charger.
_that said:
Very unlikely. I regularly charge my TF700 with the TF101 charger, and I am almost sure the TF201 uses the same charger.
Click to expand...
Click to collapse
Perhaps, the docks power supply died. Which would mean either buy a new dock or send it in for warranty.
ostar2 said:
Perhaps, the docks power supply died. Which would mean either buy a new dock or send it in for warranty.
Click to expand...
Click to collapse
Well I need to test this 100% for certain, because I can't send it in for warranty due to Vietnam's import laws, and the dock is not available for sale here at the moment. So neither of those options are viable
Like I said it has never worked but so far the only advice I have gotten essentially is "plug it in" as well as check the charger. The charger works fine with the tablet so I'm pretty sure that its not that, however I am curious about the mechanism by which it jumps from 5v to 15v and how it may behave in houses with or without voltage stabilizers.
Unless I've overlooked a very simple step I'm really wanting to move forward into a more technical analysis (ie: checking voltages / opening the dock).
Further info: the shop tested the dock before sending it (it was open but unused) and it worked fine.
So this strengthens the case for a charger/voltage/amperage related issue. Of course it could have been damaged in transit but it was DHL priority and appropriately marked so not too likely
maliusmaximus said:
Further info: the shop tested the dock before sending it (it was open but unused) and it worked fine.
So this strengthens the case for a charger/voltage/amperage related issue. Of course it could have been damaged in transit but it was DHL priority and appropriately marked so not too likely
Click to expand...
Click to collapse
It could just be you need a universal plugin to convert the amperage.
ostar2 said:
It could just be you need a universal plugin to convert the amperage.
Click to expand...
Click to collapse
Well a universal plug as I know it is just an adapter. It doesn't have any step-up/step-down capabilities.
But if you mean a universal power converter then possibly, although usually they just provide 12v, not 15.
The supplied adapter should be fine though, because its rated at 110-240V (Vietnam is 220V) and 50/60Hz (Vietnam is 50Hz).
My only thought with the adapter was whether it was having problems stepping up to 15v as it charges the tablet at 5v just fine.
Question: Does trickle feeding the tf201 on USB work? Also does the light turn on for a trickle feed?
bump
does this do anything.....
fully charge the tablet on its own, connect it to the dock, connect the charger (plugged in), restart the unit?
DNO1978 said:
does this do anything.....
fully charge the tablet on its own, connect it to the dock, connect the charger (plugged in), restart the unit?
Click to expand...
Click to collapse
No I tried that before creating the thread. Thanks anyway.
Don't know if this has been asked yet, but does the dock actually work (not just the battery)? Can you plug it into a nearby computer and access the mounted tablet? Also, there's a widget on the tablet that can show if the dock/tablet is charging or not. Also, you mentioned trying power from different outlets. Did you try outlets in a different building (like a hotel or university)? I've seen from visiting Brazil that "standardized electricity" doesn't mean that everyone has adopted it.
From what you've mentioned, you really have 3 viable options of failure: Dock battery is bad, dock is completely bad, or incorrect power. If its the battery, then you get to decide if you want to rip it apart or not. If its completely bad, then you would probably need to send it back. Finally, if it just doesn't work where you are, it could be that the building isn't up to standards or even that there might be electrical issues in the building your at.
_that said:
I regularly charge my TF700 with the TF101 charger, and I am almost sure the TF201 uses the same charger.
Click to expand...
Click to collapse
I use a TF700 charger for charging my TF201. I agree that there's probably little difference in the charger.
maliusmaximus said:
Does trickle feeding the tf201 on USB work? Also does the light turn on for a trickle feed?
Click to expand...
Click to collapse
It seems like there is a trickle and the light does not turn on. I only tried it for about a minute but the tablet did show that charging was happening. Maybe later I'll try a longer test.
Let us know if you've discovered or decided anything new.
alienedd said:
Don't know if this has been asked yet, but does the dock actually work (not just the battery)?
Click to expand...
Click to collapse
Thanks but I tried that already before posting. Plugging the tablet into the dock does nothing, and plugging the dock into USB at the same time has no result.
alienedd said:
Did you try outlets in a different building (like a hotel or university)? I've seen from visiting Brazil that "standardized electricity" doesn't mean that everyone has adopted it.
Click to expand...
Click to collapse
Not yet, but I will try that soon. I have a working voltage stabilizer in my house, as well as about 8 computers and 5 tvs etc.. Everything works very well and when I fixed some people's hardware recently it worked in my house but not theirs (due to my power supply being good) so I'm pretty sure that's not the issue. I will take it somewhere else though just to rule that option out.
alienedd said:
From what you've mentioned, you really have 3 viable options of failure: Dock battery is bad, dock is completely bad, or incorrect power. If its the battery, then you get to decide if you want to rip it apart or not. If its completely bad, then you would probably need to send it back. Finally, if it just doesn't work where you are, it could be that the building isn't up to standards or even that there might be electrical issues in the building your at.
Click to expand...
Click to collapse
Right, that's the conclusion I came to as well before posting. So I really wanted to know if I had overlooked something simple (doesn't seem as though I have) or begin more advanced diagnostics such as using a multimeter or hear some stories from someone who has taken their dock apart before I tear in.
Thanks again!
Well, I believe that the tablet should find the dock even if the dock has no battery power. The battery of the dock is merely a backup battery for the tablet and not used by the dock itself for functionality. For this reason, I think you got just a bad dock. If you want to try to replace the battery (since you are closer to China and Japan), you are looking for a C21-TF201D battery. You will need a small torx screwdriver (like a T-3 or T2 - my smallest is a T-4 which is just barely too big) to remove the screws in the back and a Phillips 0 to remove the screws under the pads. Top piece can then be lifted gently and there are 2 ribbons underneath to fully detach the keyboard. From there you should have just a few more things to do to get to the battery. There's a teardown video here but the speech is almost inaudible and the music is distracting.
What I was thinking is that the dock was tested before shipment then it arrived nonfunctional. It leads me to believe that something was damaged during transport (derrr, yeah I know that's obvious just bare with me). If that something damaged was the battery, then there could be some leakage that has led to possibly corrosive damage to other electronics in the device. And that wouldn't be fun to try to fix on your own. If you want to continue trying to troubleshoot it, you might want to do it without attaching the dock to the tablet until you find out what is wrong because you don't want to possibly fry your tablet connector due to the dock acting unreliably.
You should probably start talking with your shipping carrier about the fact that the device was damaged and that you should be reimbursed somehow. This might allow you to get a new one through them or sufficient money for a replacement.
alienedd said:
Well, I believe that the tablet should find the dock even if the dock has no battery power. The battery of the dock is merely a backup battery for the tablet and not used by the dock itself for functionality. For this reason, I think you got just a bad dock. If you want to try to replace the battery (since you are closer to China and Japan), you are looking for a C21-TF201D battery. You will need a small torx screwdriver (like a T-3 or T2 - my smallest is a T-4 which is just barely too big) to remove the screws in the back and a Phillips 0 to remove the screws under the pads. Top piece can then be lifted gently and there are 2 ribbons underneath to fully detach the keyboard. From there you should have just a few more things to do to get to the battery. There's a teardown video here but the speech is almost inaudible and the music is distracting.
What I was thinking is that the dock was tested before shipment then it arrived nonfunctional. It leads me to believe that something was damaged during transport (derrr, yeah I know that's obvious just bare with me). If that something damaged was the battery, then there could be some leakage that has led to possibly corrosive damage to other electronics in the device. And that wouldn't be fun to try to fix on your own. If you want to continue trying to troubleshoot it, you might want to do it without attaching the dock to the tablet until you find out what is wrong because you don't want to possibly fry your tablet connector due to the dock acting unreliably.
You should probably start talking with your shipping carrier about the fact that the device was damaged and that you should be reimbursed somehow. This might allow you to get a new one through them or sufficient money for a replacement.
Click to expand...
Click to collapse
What can I say, you're a legend. That's just the kind of info I was looking for. I'll get stuck into it soon and let you know how it goes.
I also wondered about whether the tablet should connect to the PC via the dock but my thinking is that you may need a minimum charge to get through the extra circuity in the dock (all dem capacimataters and circamatronics). But yeah I see your point.
About the dock working before they sent it, I'd take that with a grain of salt.
Full disclosure: When the company sent the package, they forgot to include the dock altogether and my friend left America the next day. When I was talking to (screaming at) them, they said they were totally out of stock except for one which was opened but unused. They agreed to courier it (DHL express international... ouch) over to Vietnam (as it had most of its packaging so could be treated as new. ). Why that dock was already opened in their shop I wonder. Methinks it was probably already broken and they are trying to cut their losses (they already had to cover international shipping and 100% import tax so they lost out big time due to forgetting to send the dock. They knew I couldn't send it back from Vn either).
Once again thanks!
I've swapped in a mainboard from another dock that had a bad battery.
Now the dock dock functions fine, and the tablet connects and can be charged through the dock.
However the battery light for the dock just stays as orange no matter how long I charge it for. And it always shows 0% battery on the dock so it seems like the battery doesn't charge at all.
What areas should I check? Also if I use a multimeter to check the battery, is there any way to tell if the battery can hold charge (and the issue is somewhere in the connectors) or if the battery cannot hold charge at all?
I tried a cold boot, no luck. Perhaps an alternative is the mainboard needs some kind of hard reset to recognize the new battery? Or of course the battery could just be bad, like the mainboard.
maliusmaximus said:
I've swapped in a mainboard from another dock that had a bad battery.
Now the dock dock functions fine, and the tablet connects and can be charged through the dock.
Click to expand...
Click to collapse
That's great to hear! Now at the very least you have a functional dock.
maliusmaximus said:
However the battery light for the dock just stays as orange no matter how long I charge it for. And it always shows 0% battery on the dock so it seems like the battery doesn't charge at all.
What areas should I check? Also if I use a multimeter to check the battery, is there any way to tell if the battery can hold charge (and the issue is somewhere in the connectors) or if the battery cannot hold charge at all?
I tried a cold boot, no luck. Perhaps an alternative is the mainboard needs some kind of hard reset to recognize the new battery? Or of course the battery could just be bad, like the mainboard.
Click to expand...
Click to collapse
Unfortunately, it has been years since I've used a multimeter for these situations so I wouldn't be able to help you out directly in that area. Googling for how to test batteries on other devices - like the TF101 dock or even regular batteries - could provide additional valuable information to help you in your experiments.
There's the possibility that it's merely a calibration issue where the dock has no knowledge of the battery's charge, but the fact that there's a constant 0% and the light stays orange all the time (never turning to green) then it leads me to believe it's a bad battery. Have you tried checking if the tablet continues to charge from the dock with no charger attached? If the dock charges the tablet in this fashion, then it's a battery data issue. Likewise, have you tried to use the dock without the battery, detach dock, then reinsert battery to see if that spurs the dock to reset its battery data? You might also look into an app or widget that will show you the battery output charge and all (like this). That's all I can really think of at the moment. Hopefully, from whatever tests you perform we can discover whether it's really a bad battery or something else.
Thanks for suggestions Alienedd. I ended up going back to Australia for Christmas so I quietly slipped the defective parts back in and made a warranty return.
My TF201/TF700 dock does not charge at all, it shows 0% when docked. The keyboard and touchpad works fine when docked. The orange colour LED blinks when docked but when undocked no light indication when charger is connected. The same charger works fine as it is charging my tablet. I can even access the tablet with fast boot through the dock so the connections are fine but it will just not charge. My doubt is with the dock firmware (DOCK-EC20N-0207). My TF700 is unlocked and running CROMi-X 5.3 - 10.6.1.27.5 ww DEODEX. Any sugestions
cbhere said:
My TF201/TF700 dock does not charge at all, it shows 0% when docked. The keyboard and touchpad works fine when docked. The orange colour LED blinks when docked but when undocked no light indication when charger is connected. The same charger works fine as it is charging my tablet.
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Is this an original 15V charger?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4
Yes i am using the ASUS original charger.
cbhere said:
Yes i am using the ASUS original charger.
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Sounds like a battery or charging unit fault.
Yes, looks like the battery is dead. Have you left it at 0% without charging for an extended time? Li-ion batteries don't like that at all - once discharged below a certain level they can become unstable, so maybe the battery safety circuit prevents recharging.
cbhere said:
My TF201/TF700 dock does not charge at all, it shows 0% when docked. The keyboard and touchpad works fine when docked. The orange colour LED blinks when docked but when undocked no light indication when charger is connected. The same charger works fine as it is charging my tablet. I can even access the tablet with fast boot through the dock so the connections are fine but it will just not charge. My doubt is with the dock firmware (DOCK-EC20N-0207). My TF700 is unlocked and running CROMi-X 5.3 - 10.6.1.27.5 ww DEODEX. Any sugestions
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Best way to troubleshoot if you have no equipment to test the battery separately is to open up the tab (if you're game) and plug the dock battery into it to charge. I've done it myself. I'd bet it's not so much the battery is dead as it is the dock's charging circuit is screwed up. In my case, I've tentatively diagnosed that the I/O controller (Nuvoton NPCE781LA0DX) on the bottom side of the dock board has died. Seems to happen to a lot of 201 docks. Sub-standard batch I guess. Still waiting for the chip to arrive. I'll be sure to report on any progress.
@sdbags: you mentioned the charging circuit. Do you have any more info on this hardware-wise? Like a schematics for instance?
graphdarnell said:
Best way to troubleshoot if you have no equipment to test the battery separately is to open up the tab (if you're game) and plug the dock battery into it to charge. I've done it myself. I'd bet it's not so much the battery is dead as it is the dock's charging circuit is screwed up. In my case, I've tentatively diagnosed that the I/O controller (Nuvoton NPCE781LA0DX) on the bottom side of the dock board has died. Seems to happen to a lot of 201 docks. Sub-standard batch I guess. Still waiting for the chip to arrive. I'll be sure to report on any progress.
@sdbags: you mentioned the charging circuit. Do you have any more info on this hardware-wise? Like a schematics for instance?
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No mate just a guess thathat it was the circuit or the battery.
graphdarnell said:
Best way to troubleshoot if you have no equipment to test the battery separately is to open up the tab (if you're game) and plug the dock battery into it to charge. I've done it myself. I'd bet it's not so much the battery is dead as it is the dock's charging circuit is screwed up. In my case, I've tentatively diagnosed that the I/O controller (Nuvoton NPCE781LA0DX) on the bottom side of the dock board has died. Seems to happen to a lot of 201 docks. Sub-standard batch I guess. Still waiting for the chip to arrive. I'll be sure to report on any progress.
@sdbags: you mentioned the charging circuit. Do you have any more info on this hardware-wise? Like a schematics for instance?
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I have opened the dock and checked inside and everything seems fine, I also suspect that the charging circuit is the culprit. Any idea where to get the whole board from???
cbhere said:
I have opened the dock and checked inside and everything seems fine, I also suspect that the charging circuit is the culprit. Any idea where to get the whole board from???
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You can't tell really just from the look of it, unless something burned so badly as to leave traces. Ebay sometimes has the board used, but they typically want somewhere around $40 USD, which is almost the price of getting the whole dock sometimes. That's why I decided to mess with the components, out of curiosity more than anything else. If it doesn't work, I can always buy the board.
If you can hang on for another week or so, I'll let you know how it goes in my case. Even with the I/O controller damaged, everything else works fine with my dock.
In your case, it's always possible the battery is gone. You'd need to check that out first before considering anything else at all.
graphdarnell said:
You can't tell really just from the look of it, unless something burned so badly as to leave traces. Ebay sometimes has the board used, but they typically want somewhere around $40 USD, which is almost the price of getting the whole dock sometimes. That's why I decided to mess with the components, out of curiosity more than anything else. If it doesn't work, I can always buy the board.
If you can hang on for another week or so, I'll let you know how it goes in my case. Even with the I/O controller damaged, everything else works fine with my dock.
In your case, it's always possible the battery is gone. You'd need to check that out first before considering anything else at all.
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You are absolutely right, I will wait to how ur experiment turns out. In the mean while I will try to check the battery out. As my dock is functioning fine except for charging itself and tablet I am ok with it till I find a clear solution to the problem.
cbhere said:
You are absolutely right, I will wait to how ur experiment turns out. In the mean while I will try to check the battery out. As my dock is functioning fine except for charging itself and tablet I am ok with it till I find a clear solution to the problem.
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Received a package today. Opened it to find it's empty without the chip!! Will have to wait for another one. Just so you know why if I don't post as shortly as expected.
graphdarnell said:
Received a package today. Opened it to find it's empty without the chip!! Will have to wait for another one. Just so you know why if I don't post as shortly as expected.
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Sorry to hear that and thanks for the update.
I am having the exact same problem. You guys got any new info?
Any Update on chip Replacement?
graphdarnell said:
You can't tell really just from the look of it, unless something burned so badly as to leave traces. Ebay sometimes has the board used, but they typically want somewhere around $40 USD, which is almost the price of getting the whole dock sometimes. That's why I decided to mess with the components, out of curiosity more than anything else. If it doesn't work, I can always buy the board.
If you can hang on for another week or so, I'll let you know how it goes in my case. Even with the I/O controller damaged, everything else works fine with my dock.
In your case, it's always possible the battery is gone. You'd need to check that out first before considering anything else at all.
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Any update on the I/O controller? Where to purchase parts? Instructions? Did it solve the problem? Right now my dock does everything EXCEPT charge and charge the tablet.
Thanks
oldlawngnome said:
Any update on the I/O controller? Where to purchase parts? Instructions? Did it solve the problem? Right now my dock does everything EXCEPT charge and charge the tablet.
Thanks
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The chip is the right one as quoted before. Or you can read it off the board. There are 2 different versions for the dock, but if I remember correctly, they both use the same chip. You can buy it on Ebay for around 5 bucks (US). You can remove it with a nozzled heat gun to limit the heat to one area and use Kapton tape or heat dissipating shield to cover the surrounding components. The hard part is to solder the thing back. Without appropriate iron and lots of flux, you won't succeed, I'm afraid.
Does anybody know when this charge dock is available or where it already is available?
http://www.sonymobile.com/global-en/products/accessories/magnetic-charging-dock-dk48/
olafd72 said:
Does anybody know when this charge dock is available or where it already is available?
http://www.sonymobile.com/global-en/products/accessories/magnetic-charging-dock-dk48/
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clove.co.uk are selling it. found some ebay stores selling it as well
Well, that's true and I also found some Dutch sellers, but I can't see anywhere that they already have them in stock. Also Clove is mentioning it, but I can't see what the delivery time is, whether they have it in stock. Or am I missing that?:silly:
Taiwan ....
pre-order Z3/c ....will get one DK48 for Free
DK48 price is $1200NTD about $40 USD
edit: I'm stupid....
Amazon.de just send me a notice that they send out the dock today... Should receive it tomorrow or saturday.
dankerschen said:
Amazon.de just send me a notice that they send out the dock today... Should receive it tomorrow or saturday.
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Indeed, also available in NL: https://www.knaldeals.com/producten...-dock-xperia-z3-z3-compact-dk48-black-1040086
I got mine and it works fine with the phone naked, but in a case I bought it becomes too wide even for the larger insert.
Never mind though, as I've ordered the Sony official windowed flip cover.
It's hard to get excited when you now have 3 other docks (one from the Z1, one for the Z2 and the Z1 Compact) and know that all you need is to order 3 x Z3 inserts and job done.
I assume they can be obtained somewhere as parts, but haven't got a clue where.
Any1 else experiencing very slow charging with the dock?`
Charging from 50% to 75% took me like 1.5 hours whilst using the micro-usb it goes way faster.
siwan05 said:
Any1 else experiencing very slow charging with the dock?`
Charging from 50% to 75% took me like 1.5 hours whilst using the micro-usb it goes way faster.
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Haven't noticed slow charging, but I'm using the official usb cable and am charging over night.
siwan05 said:
Any1 else experiencing very slow charging with the dock?`
Charging from 50% to 75% took me like 1.5 hours whilst using the micro-usb it goes way faster.
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Charged mine on the dock today it went pretty fast, like 25 minutes for 25%. It's possibly the cable you are using to connect the dock?
jeremy_inc said:
Charged mine on the dock today it went pretty fast, like 25 minutes for 75 to 100. It's possibly the cable you are using to connect the dock?
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Hmm okay, I was suspecting that as well, but I've been using the cable that came with the dock. Going to try another cable though just to be on the safe side!
siwan05 said:
Hmm okay, I was suspecting that as well, but I've been using the cable that came with the dock. Going to try another cable though just to be on the safe side!
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Ah, my one didn't come with a cable, just the dock.
Edit: thought I'd update this, I used it again today from flat and in 1.5h it has charged 55%. So not amazing but not too bad either.
I bought DK48 several days ago for my Z3 Compact and can confirm that with EP880 Charger which come with phone i can charge ~60% in 1.5 hours. I didn't tried with phone turned off, maybe will get 5-10% more...
Never had problems with mine. It takes the same time as the charger alone