I get the Processing purchase error and server error where I cant connect at all. Ive cleared google framework and the play store, ive also uninstalled the play store updates
wtf is going on
CollegeProfesor said:
I get the Processing purchase error and server error where I cant connect at all. Ive cleared google framework and the play store, ive also uninstalled the play store updates
wtf is going on
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Don't know, but it was happening to me last night, but went away after a while.
I just did a hot reboot and it fixed it. Happened twice but no biggy, things will improve
Sent from my HTC One X using xda premium
And I can't even download apps to my phone via my computer either. It just doesnt work
Ive rebooted, cleared dalvik and all caches. Even reinstalled the play store
Hi Guys,
I've got a issue while I was trying to disable google now from the settings tab in the app. I've got an error popup saying "It's impossible to disable the tabs due to a network error. Check your network connection an try again". I tried to reboot, I really don't no what to do. I'm on an S4 device with 4.1.1 Stock rom without root or anything else. I've bought the phone just a week ago.
Here the screenshot (sorry it's Italian).
are you still logged into your Google account?
Sent from my HTC VLE_U using xda app-developers app
if I log out google now just disappear, then when I re-login in my google account the same issues again. the only things I can do it's to disable the single tabs in each setting menu (traffic, flight...) but i can't disable google now from the main settings page posted above.
Have you tried just an uninstall and reinstall of Google search?
Sent from my HTC One S using Tapatalk 2
Editr just clearing data from it.
So I just switched over to T-mobile yesterday from AT&T, and everything was working fine until I went to the Play Store and was going through my installed apps section. Everything disappeared and I received this message on the screen, "Error while retrieving information from server [DF-DFERH-01]"
Does anyone know why I received this, it's my first time receiving that message, and how can I fix this issue?
Clear the play store data.
The play store uses your carrier to know which apps to display. It probably bugged out when you switched carriers.
Sent from my Nexus 5 using Tapatalk
Woke up yesterday morning and I was unable to use any app google or gmail related. Every time I try to open the play store it instantly closes out. "Google" is no longer under the accounts tab in the settings. Can't log into any apps using google because they just crash when I try. Have tried EVERYTHING. Cleared cache and data and uninstalled updates for all google related apps hoping it would help. Nothing. ( yes I tried rebooting it). I have now factory restarted/wiped my phone 3 times and every time I get to the start up wizard I get "verizon location agent has failed" then I get "google play services has failed". Even without completing the startup wizard google and the play store still don't work. Called verizon. Then google. Then Motorola. They couldn't fix anything. Don't know what to do can't use a lot of my apps and I have no contacts just numbers.
Hi, thank you for using XDA Assist. Try going into settings, apps and find Google Play Store Click on it and uninstall updates.
Thread closed.
Recently I have started getting an error saying Google Play Services has stopped, I have tried clearing the cache of both play services and the play store with no luck.
I have also tried clearing data, rolling back to the previous version & even as a last resort I did factory reset. Nothing seems to be working, now I'm thinking it may be related to another app?
Model: 6+ PE-TL10
Build PE-TL10V100R001C900B141
Play services: 7.5.71(1955121-038)
Play Store:5.5.1.2
Anyone else had this problem? or have any other possible solutions? it's happening every few mins now
jusumgeezer said:
Recently I have started getting an error saying Google Play Services has stopped, I have tried clearing the cache of both play services and the play store with no luck.
I have also tried clearing data, rolling back to the previous version & even as a last resort I did factory reset. Nothing seems to be working, now I'm thinking it may be related to another app?
Model: 6+ PE-TL10
Build PE-TL10V100R001C900B141
Play services: 7.5.71(1955121-038)
Play Store:5.5.1.2
Anyone else had this problem? or have any other possible solutions? it's happening every few mins now
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Try deleting hosts file from system/etc and fixing it with ad away after that.
Sent from my HUAWEI P6-U06 using XDA mobile app
thanks for the reply. just had a look at that file. Need root to delete though, maybe thats something to look at next..
Hey,
Did you manage to get this fixed? I've got the same versions as you and I'm having the same issue, its gradually getting worse. Message has gone from being occasional to once every few seconds. It's driving me nuts. :silly:
I've tried the normal tips suggested for other phones (wipe cache, un-install updates, shout at it).
Currently looking at one of the update files from needrom incase its an issue with 4.4.2. Failing that will try rooting and failing that i guess its a factory reset and fingers crossed unless anyone has a brain wave.
I assumed it was Play Services itself, which you can't delete to roll back (and test) but it seems to be an app, which I'd uninstall if I knew which one.
I saw someone else with a 6+ at an event recently who had the exact same version of Google Play services and he's not had the problem once. I get it all the time.
Honor is aware of it, although it's been a few weeks now.
I just went thru same problem, different device, but i went thru two hours of hell, until i finally figured it out..... Similarly i went thru same problem last week on my rooted Lenovo ideapad... And today i couldn't remember what the f¥¢k i did to fix it! Finally, with the error "unfortunately the process gapps has stopped" every two seconds and constant notification about Google play service needing update.... But damn device freezing cause button needs hit ok.... Finally i went and managed to between error message ; get into settings - application mgr - all - Google play services.... Clear cache data manage data force stop.... Them Playstore wipe cache +data, uninstall update....
Then back to main settings page, accounts - Google - uninstall all accts. Reboot....
Then i tried (soon as booted) to go play but it was stuck on weird error - no service (?? Was on wifi - wtf??) so Google search and said i need update and that took me to Google account set up... Reinstall account and you get the Google accept play messages and backup /restore checkbox.... After that all was good to go.... Yeehaw!! * Yipee!!!
Sure that there is probably a beer way to do it but i was cussing up a storm and ready to smash it into the wall! Thankfully i was patient and figured out a solution
I had the same problem twice, and i solve it by :
Uninstall the update of play service in app manager. (Clear cache mayby)
Reboot.
Let playstore reinstall the update.
That's all.
No need to delete Google acount.
Sent from my H60-L02 using XDA Free mobile app
I experienced same issue on my Honor 6 plus and it drove me mad. 100 times per day the same message popped up in different situations but I could not see any correlation between the appearance of the message and any specific activity on the phone. I only noticed that the message appeared more often when I used any map application like Google Maps or Nokia Here. I tried to fix it with all above mentioned solutions, deactivated most of the Play apps, cleared the app cash of play services and all GApps, cleared the system cash from stock recovery and nothing helped for more than 10 min. Finally I deactivated Google Now (via Google Settings) and suddenly the popping up of this message stopped. No single error message re-appeared since that (48 hours ago). So in my case the issue seems to be solved for now and finally I'm fully happy with the phone.
Sent from my PE-TL10 (unrooted) using XDA Free mobile app
I am also getting this error since I got lollipop update on my honor 4 x and now on Android 6 on same devices.