Strange problem - HTC Sensation

Hello xda,
I have a really strange problem with my Sensation, it's a new phone that I won in a competition by HTC, I received the phone already S-OFF
The problem is that the Volume up button don't work, the volume down, power button, and capacitive buttons all working ok..
But when I reboot into bootloader, The Power button Don't work, the Volume up button don't work, and when pressing volume down it moves the cursor to the up..
So in bootloader, the volume down button acts like a volume up button and all the other buttons don't work.
The question is this problem a Hardware or software problem? what do you think? should I send it for repair?
Thank you guys,
Cheers
PS: I reinstalled a full RUU 2 times with no luck
Sent from my Black HTC One

Tabtoub said:
Hello xda,
I have a really strange problem with my Sensation, it's a new phone that I won in a competition by HTC, I received the phone already S-OFF
The problem is that the Volume up button don't work, the volume down, power button, and capacitive buttons all working ok..
But when I reboot into bootloader, The Power button Don't work, the Volume up button don't work, and when pressing volume down it moves the cursor to the up..
So in bootloader, the volume down button acts like a volume up button and all the other buttons don't work.
The question is this problem a Hardware or software problem? what do you think? should I send it for repair?
Thank you guys,
Cheers
PS: I reinstalled a full RUU 2 times with no luck
Sent from my Black HTC One
Click to expand...
Click to collapse
Try using the buttons without the back case (They look like black plastic (darker than surrounding plastic). Sometimes the back panel could be faulty (at least from my experience). Since you flashed RUU I can assume that it is not software (as it replaces all software/firmware parts on the device). But did you try using a different RUU? Do SuperCID first. Else you might have to bring it to service, because this sounds like a hardware problem (albeit the bootloader part sounds weird).

astar26 said:
Try using the buttons without the back case (They look like black plastic (darker than surrounding plastic). Sometimes the back panel could be faulty (at least from my experience). Since you flashed RUU I can assume that it is not software (as it replaces all software/firmware parts on the device). But did you try using a different RUU? Do SuperCID first. Else you might have to bring it to service, because this sounds like a hardware problem (albeit the bootloader part sounds weird).
Click to expand...
Click to collapse
Thank you for ur reply
I tried with the case off, and yes I triend using a different ruu, and I also think of a hardware problem, but which is really weird is that the power buttons works when running the phone but doesn't work in bootloader !! that proves there is no hardware problem with the button right?
and the volume down key, when running the phone it acts normally but in bootloader in acts like a volume up !!!
that's why I thought of a software problem

Tabtoub said:
Thank you for ur reply
I tried with the case off, and yes I triend using a different ruu, and I also think of a hardware problem, but which is really weird is that the power buttons works when running the phone but doesn't work in bootloader !! that proves there is no hardware problem with the button right?
and the volume down key, when running the phone it acts normally but in bootloader in acts like a volume up !!!
that's why I thought of a software problem
Click to expand...
Click to collapse
Yes... that is possible. But since you switched HBOOT and firmware, it means that it is (probably) not software, as you tried different versions. The buttons may work, but the problem could also be on the board itself. I don't really know how to explain this, but it seems to be the case.
You can try a ROM that assigns action to each key (or find a mod somewhere... I'm sure there is one), and mod the ROM you run to work with Slide To Wake and virtual volume control. That's how you can live even without buttons (unless a solution is found). Also you can flash a touch enabled recovery via fastboot and operate those things with adb. It's not ideal, but it works, and could replace the physical buttons.

astar26 said:
Yes... that is possible. But since you switched HBOOT and firmware, it means that it is (probably) not software, as you tried different versions. The buttons may work, but the problem could also be on the board itself. I don't really know how to explain this, but it seems to be the case.
You can try a ROM that assigns action to each key (or find a mod somewhere... I'm sure there is one), and mod the ROM you run to work with Slide To Wake and virtual volume control. That's how you can live even without buttons (unless a solution is found). Also you can flash a touch enabled recovery via fastboot and operate those things with adb. It's not ideal, but it works, and could replace the physical buttons.
Click to expand...
Click to collapse
Thank you mate,
luckily the power buttons doesn't work only on bootloader, but does work when running the rom, the volume up buttons works also, capacitive buttons work as well, but for the volume down there is no problem I can perfectly live with it, I can adjust volume in settings or just hitting volume up and then sliding the on-screen slider
Cheers

Tabtoub said:
Thank you mate,
luckily the power buttons doesn't work only on bootloader, but does work when running the rom, the volume up buttons works also, capacitive buttons work as well, but for the volume down there is no problem I can perfectly live with it, I can adjust volume in settings or just hitting volume up and then sliding the on-screen slider
Cheers
Click to expand...
Click to collapse
Glad to be of help (Albeit didn't really give a solution). You can also debug this with a button testing app. I never really looked for one, but I'm sure you can find one if you look for it.

Related

No Sound polaris xda orbit 2

ok..recently aquired this phone...
I've discovered that there is no sound from the speaker at all, no mp3 alarm ringtones .... I've used the slider on the side with no luck, and also tried changing the profile, volume control ect...no luck
Does anybody fancy talking me through any possible fixes for this...
Somebody suggested a hard reset?.... Any suggestions on doing this?...
Is this likely to be a software / registry change to fix this, or is it likely to be a case of sending it back for repair?... I'm sure its under warranty... but if its not, any suggestions on where I could take / send for repair?.... I'm in the Beckenham, bromley, south London region....
I have a basic understanding of pc's, but am not confident of doing registry changes without step - by - step instructions....
Anybody fancy a challenge?.... Thanx in advance...
PS.. just curious...any reason why this forum site is very simular layout to AV Forum site?....
Bump......
Try a Hard Reset first :
festermania said:
To perform a hard reset :
Press and hold the GPS/MESSAGING and INTERNET EXPLORER buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
Release the RESET button, but continue pressing the GPS/MESSAGING and INTERNET EXPLORER buttons until you see this message on the screen:
"Release the buttons, and then press SEND on your device to perform the hard reset, or press any other button to cancel the reset."
To see bootloader page :
Hold power button + Camera button and push reset button with stylus wait 3 seconds and then release the reset button but keep pressing the power button + camera button u will be then in bootloader page
Click to expand...
Click to collapse
...did you go to Start Menu->Settings->Personal Tab->Sounds & Notifications to make sure that you've Enabled Sounds for Programs? a Hard-Reset certainly seems to be the option of choice here if nothing else is working. you can perform the Hard-Reset by selecting Start Menu->Settings->System Tab->Clear Storage and then follow the prompts to complete the process.
Nope...hard reset didnt work...just to say... I can hear through the earpeice when speaking in a phone conversation...just no other sound at all... even tried the option for beeps or clicks when using the keypad and still no sound... Also...that bootloader option...It just takes me to a screen with 4 different coloured stripes and some writing..I'll try it again and post what it says, but basicly it just freezes, then I have to do a soft reset to get the phone back on....
Bumpity bump....
m3uch4 said:
Press and hold the GPS/MESSAGING and INTERNET EXPLORER buttons
Click to expand...
Click to collapse
Please remember that the Orbit II does NOT have these buttons!
Update...
I've done another hard reset using this method....
1) Get your stylus and place it in the hole next to the USB port, BUT DONT PUSH! Just get it ready but dont actually push the button inside the hole.
2)Place your fingers on the Windows and OK buttons
3)Press and hold the buttons, dont let go.
4)Stright away push the stylus into the hole and press the button inside. You can let go of the stylus once the button inside has been pushed
5)Keep holding onto the Windows and OK buttons
6)After 5 seconds let go of the Windows and OK buttons
7)If asked to press SEND, just press the green pickup call button.
....
And still no sound!....
Any ideas?
Yes that's the correct procedure, strange about that sound though.
What ROMs it running?
Any clue about what it might be?....
hang on I'll find out........
ROM Version. 1.25.206.3 WWE
Is that the latest Rom..Would it be worth updating if there is a newer version?....
Is that an official ROM or cooked?
I think its official...
you could have a hardware problem...i would have sent it back for a replacement 3-4 days ago!
I cant, bought it second hand. Will take it back for refund if I cant get it fixed...just thought it might be a common problem with a easy fix!...
i believe you've tried most options without any success. the only other options are to open it up and see if maybe the speaker has been dislodged. not sure how easy that would be. good luck!
OK.... thanx anyway!... Damned tiny little screws inside...cant get to the speaker... Ok...off to the shop it goes!
No sound
I had this problem on another HTC device 'the Kaiser' and was informed some specific Roms are not compatible with the radio on the device ( does your device have the original Rom? ) Flashing a new may have caused this problem.

[Q] Power Button Not Working

Hi guys,
I have a little problem where my phone's power button will not function in any way, long presses, short, almost embedding my thumb in it, all to no avail. This is doubly dissapointing as I have just installed the latest dexter plus patch to fix the problem. I still had the problem on the previous version and I thought a clean start may fix it. The only way I can get the screen on is to press the media play button! Which of course isn't doing anything on dexter.
Hunches:
I have been playing with a light sensor program and using a 3 second press to turn the phone off, I am only thinking this is related as when I re-installed then turned off the phone using a battery pull, that now the media gallery button will now not work at all, so that is a change.
Second, the power button is buggered. Seems unlikely as everthing feels normal, no big drops have occurred from heights, and the button is travelling in and out as usual.
I have also noticed that as soon as I re-insert a battery that the phone starts immediately, the M pops up as if it is already posting. So maybe it is stuck down?? Again, I don't think so, as the mechanism is working per usual.
If anyone can help it would be fantastic, you guys haven't let me down yet, and this thing is purring, but unfortunately I cannot use it lol. Just my luck.
Thanks in advance
another thing, still not solved
Another thing is happening, the phone screen turns on "after" pressing the power button, it may be once or a few times, and then pressing the gallery button.?!?!
Also, at random times it plays a podcast on my phone, the exact same podcast, and from the start, though the duration may be a few seconds then repeat, or it may go for ages, its quite a rude podcast too which has caused me to throw my phone under the car seat to shut it up when people have been trying to talk to me, as you can imagine its quite embarassing.
There are no services or apps running that I can find related to music, it may happen after pressing the camera button, or opening a website.
It is still going really fast though. And I have also reinstalled the light sensor program so I can turn it on and off without causing damage to the power button.
Thanks again everyone.
pisceanblue said:
Another thing is happening, the phone screen turns on "after" pressing the power button, it may be once or a few times, and then pressing the gallery button.?!?!
Click to expand...
Click to collapse
please clarify
sure, so the only way I can get the screen to turn back on, after turning off as per display power saving preferences, is by pressing the power button, maybe a couple of times, then following that up by pressing the gallery button next to the shutter button, pressing the gallery button doesn't seem to be working to turn the screen on now, but this combo is.
I hope that helped.
Cheers.
EDIT:::
The gallery button alone is working again. sorry guys.
You might just want to reflash it to stock to see if this resolves the problem.
Yeah I think I may have to.
Before I do., I was reading a post on a different forum where another person was having a similar issue. They seemed to solve the problem by using rom manager to boot to a manual restore menu where there was a button tester section, after using it the power button worked for them. I tried but after resetting it displayed a triangle graphic then rebooted.
Is there any way to do this with our open recovery program or any other utility to test the functionality or maybe reset the button or apply a patch etc.
Thanks again :-D
Sent from my XT720 using XDA App
Getting Frustrating
Alright so I followed your advice on your videos on how to reflash to stock, so of course my bootloader does not show up the same as yours on the video. I can get to the bootloader fine, using the button combo or by using quick boot > bootloader, both have the exact same result, the boot loader screens as follows:
Bootloader Fastboot mode
80.89
and that is it....
Also, my computer using rsdlite does not acknowledge the phone, not omap drivers loading etc. Followed your instructions exactly.
This is frustrating me to no end lol.
I am guessing that because I can get to the bootloader with combo no problem, that the buttons physical connections are working.. At least thats a positive.
Can I flash to stock with openrecovery? Or maybe to an earlier version of Dexters froyo? Other ideas?
Any help would be much appreciated guys, trying to use this phone at work with light sensors to turn off screen is not as easy as they say. OMG....
Thanks so much
pisceanblue said:
Bootloader Fastboot mode
80.89
Click to expand...
Click to collapse
The fastboot bootloader isn't the right one. So... if you hold volume up + camera shutter while powering on you end up in fastboot? That's really weird.
Maybe your keys have been remapped somehow? Does anyone know a chord to boot fastboot? Perhaps check to see if your USB port is clean?
Lmao
Just my luck to have a weird problem. I thought it may have been remapped so I have been trying the program buttonremap. It doesn't seem to let me do anything except stop the buttons I re assign doing anything :'(
Does anyone have a proper key mapping file that I can replace with my faulty one to hopefully fix it?
Or any other ideas?
Cheers everyone
Sent from my XT720 using XDA App
Just checked my system / user / keylayout folder. How many files are supposed to be inside, there are a few. I checked the contents of some and they seemed to be the same. Just an idea.... thanks again.
Sent from my XT720 using XDA App
Ok installed anyunlock it allows you to use any physical button to unlock the screen. It doesn't respond when the Power button is pressed, it responded fine to volume rockers, gallery and shutter though.
Anyone know if this would mean for sure its a physical problem before I crack it open and try and fix it.
Thanks guys.
Sent from my XT720 using XDA App
No one has any solutions for me? Come on guys.
Sent from my XT720 using XDA App
Breakthrough!
I am pretty sure I have fixed the problem, I tapped the phone fairly hard on its sides and back, and lo and behold after a battery pull and replacement it didn't turn itself on, I waited, nothing, so then I held the power button and it started up!!!!
But....I have another problem that happened before that, I am stuck in the boot animation that open recovery uses before going into its program (i.e. where you can load nandroid, wipe dalvik cache etc).
I was about to load a new rom, and was in open recovery, had installed it and about to do the reset and the phone turned itself off, and thats when I got the problem with the sticking boot animation.
So just to be clear, I am stuck in a boot loop, but not with the M logo, the restore logo.
I hope the power button solution can help someone else, as random as it is.
If anyone could help me get out of this boot loop without flashing stock that would be great. ( i can get to the real bootloader now btw)
Thanks again everyone.
Solved it all
Just took the sd card out and rebooted. And the power is getting better after banging it.
Thanks to all.
Sent from my XT720 using XDA App
pisceanblue said:
Solved it all
Just took the sd card out and rebooted. And the power is getting better after banging it.
Thanks to all.
Click to expand...
Click to collapse
So, is your conclusion is that the button was stuck and the banging freed it? It doesn't restick?
The Button is not perfect still. Sometimes over sensitive Occasionally it will not even work but it works most of the time. I am just wondering what cleaning solution I could use to free it some more.
It has certainly been a trying problem. Cheers for the help.
Now I need to figure out why I have this strange ghosting on the top of my screen.....
Sent from my XT720 using XDA App
Samsung Galaxy S2 Power Button Not Working
Hi Guys,
Any solution for the power button problem? Current latest Android 2.3.3 Samsung Galaxy S2 also having the same power button problem. Most of the time I can't use my power button to turn on/off the screen (wake/sleep) and there's no menu for long tap as well. Luckily it does wake when i press the only physical Samsung center button.
What i have already tried: Factory Reset, disable Power Saving Mode, Spare Part+ (apps), Screen Off and Lock (apps), and all won't help.
Is there any current updates or patches to allow the power button to work as usual?
Thank you.
take it to the samsung technical centre
Thats if you still have warranty
archer88 said:
take it to the samsung technical centre
Click to expand...
Click to collapse
won't help because this is the 3rd phone replacement from the shop with the same problem. 100% Android software problem.

Turn volume up or down without hardware buttons?

My focus got wet & now only my volume down button kinda works... I use my headset to turn my volume up & down now... Is it a way to do this through the os without the hardware buttons? If not nodo... Mango?
I also wanted to know this, my buttons work fine but is there no on screen volume? and can you only fast forward and rewind by holding the forward and back arrows in zune?
Doesn't make since how many features that were in a old 2002 pocket pc's aren't in 2011 wp7....
djc said:
My focus got wet & now only my volume down button kinda works... I use my headset to turn my volume up & down now... Is it a way to do this through the os without the hardware buttons? If not nodo... Mango?
Click to expand...
Click to collapse
The same exact thing happened to me. Except it was beer, and only the volume down worked.
But couple of weeks ago I started hard pressing the up button and suddenly it started working even though its kinda stiff. This was after being like this for 6 months! It was a miracle.
Hi guys,
there is a propram in the market place called media volume setting will do the job for you
Thanks for the help! But... that app no longer works with nodo or mango... Any other suggestions?
djc said:
Thanks for the help! But... that app no longer works with nodo or mango... Any other suggestions?
Click to expand...
Click to collapse
You have unlocked device?
I have a program that will set the volume at 25. I will upload it a bit later. I made it for my girlfriends phone that has a broken volume up button. Only problem is that adjusting volume from the registry requires a reboot to pick up the new setting. I am working on one for in call volume also.
Sent from my HD7 T9292 using XDA Windows Phone 7 App
minep said:
You have unlocked device?
Click to expand...
Click to collapse
My device is not unlocked... Norgan.... Can't wait for your app!
djc said:
My device is not unlocked... Norgan.... Can't wait for your app!
Click to expand...
Click to collapse
ahh you'll need to unlock to allow sideload of apps, but i'll attach it here anyway. (rename to .xap not .rar
norgan said:
ahh you'll need to unlock to allow sideload of apps, but i'll attach it here anyway. (rename to .xap not .rar
Click to expand...
Click to collapse
I had a htc hd2 an unlocked it easy but i am having trouble with my focus.... Any easy methods?
I don't know if you still need to know this, since the thread is a couple months old, or if it will be helpful to anyone, but I had this exact same problem (except it was the condensation from a Subway cup), and recently came across an interesting solution.
There is a Trivia game you can download for free from the Marketplace called "Disney_Quiz" (screenshots included so you can make sure its the right one.) that will automatically turn the volume all the way up for you to 30/30.
I didn't do anything remotely special to make the volume turn up auto, I just fiddled a bit with the buttons in the game, clicked this here, clicked that there, tapped the volume down button on the phone a bunch of times, and eventually the volume restores itself to 30/30.
Hope this was of help.
P.S. The game itself sucks, but whenever I accidently turn my phone to silent and the volume drops to 0... it's nice to know I can still turn it back up.
Okay here's the deal I have a Windows phone I change my password but I forgot my password and I I can't hard reset it because my volume up button is broke so I was wondering if there was another way to unlock my Windows phone?

[Q] power button broken

Hey, the power button broke on my nexus s, YYAAYY
the problem is, that it is not just broken, but it is also sorta stuck... what i mean by that is, instead of not being able to press the power button, it is constantly pressed. this means i can not:
1. turn off the phone
2. use the bootloader, which is actually a huge problem, as i havent rooted the thing yet (or rather restored everything to factory a while ago)
3. lock the screen.
what now? i openend it and i cant figure out what is wrong, the button seems just fine on the motherboard, i can even press it, the internal contact seems to be stuck or something. is there any way i can fix that? can i disable the button on a hardware level entirely? or am i missing some way to make it work here?
please help
exquyre said:
Hey, the power button broke on my nexus s, YYAAYY
the problem is, that it is not just broken, but it is also sorta stuck... what i mean by that is, instead of not being able to press the power button, it is constantly pressed. this means i can not:
1. turn off the phone
2. use the bootloader, which is actually a huge problem, as i havent rooted the thing yet (or rather restored everything to factory a while ago)
3. lock the screen.
what now? i openend it and i cant figure out what is wrong, the button seems just fine on the motherboard, i can even press it, the internal contact seems to be stuck or something. is there any way i can fix that? can i disable the button on a hardware level entirely? or am i missing some way to make it work here?
please help
Click to expand...
Click to collapse
u need tools to do that, a hot airgun. Just pick up the solder that holds the button and button vl be in your hand so get the button replaced

Volume Up Button Sticking

Hi,
I've had my phone for only a few months, but now the Volume Up button is sticking.
It stays pushed in until I press Volume Down. This causes the volume to shoot right up to High if I only want to change it small.
Has anyone had this, and can it be fixed?
Thanks,
E
Is it a hardware or software issue?! I didn't understand completely
Hardware issue from what i can read. Well, i think that if you know FOR SURE that your volume button didn't broke for an impact, like a drop for example, you could try one of those spray cans of compressed air that are commonly used to clean keyboards, PC's interiors or other hardware stuff that could suffer due to dusts intrusions between components, like particles of dust that could prevent a sensor to detect a pression on the button (only an example). But if you think that the "support" that stays between the volume up and the internal hardware is broken, it's a different case since that you should open the phone and work on that, maybe replacing the volume button. When you push it, you still hear something like a "click" or not? If yes, the support could still be ok and so it'll be easier to fix, compared to a definitely broke button
Then, send it tl center service OP!
eoink said:
Hi,
I've had my phone for only a few months, but now the Volume Up button is sticking.
It stays pushed in until I press Volume Down. This causes the volume to shoot right up to High if I only want to change it small.
Has anyone had this, and can it be fixed?
Thanks,
E
Click to expand...
Click to collapse
Its hardware issue.
Better to send to service care.
Dont unzip the phone at your own ,i will costs the phone.

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