Att mobile protection pack - General Questions and Answers

If I lose my phone can I get a different phone or would I have to get the same phone

Huge cohones said:
If I lose my phone can I get a different phone or would I have to get the same phone
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anyone know

Huge cohones said:
If I lose my phone can I get a different phone or would I have to get the same phone
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did't understand
lost or stolen??

Related

What to disable when rooted?

When I finally get round to rooting my phone which apps/services are safe to disable/uninstall?
My phone doesn't appear to have any network/carrier specific software just Samsung.
Thanks
just leave the phone as it is
Knuckels5739 said:
just leave the phone as it is
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Why do you say that?

Question Is this legit ?? https://samfw.com/firmware/SM-A125U1/USC/A125U1UES1AUF2

trying to find the firmware for my sm-a125u1, need help?
yes.
cldkrs said:
yes.
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Any possible guidance on how to root using this firmware?
ghostthegod1 said:
Any possible guidance on how to root using this firmware?
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Unlock Bootloader
Root
If it seems like a bad idea... it probably is.
blackhawk said:
If it seems like a bad idea... it probably is.
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I was thinking the same thing
blackhawk said:
If it seems like a bad idea... it probably is.
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ghostthegod1 said:
I was thinking the same thing
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You'll never get anywhere in life if you get scared off from trying new things.
If you can backup your important data, there's no foul if you take harm.
SumaBear said:
You'll never get anywhere in life if you get scared off from trying new things.
If you can backup your important data, there's no foul if you take harm.
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I wuv videos of people that test your theory in real time, with real blood
Firmware controls hardware... it can damage and destroy it. This is the highest risk level endeavor you can engage in with an Android for multiple reasons.
Limited usage means limited testing and peer review. No reviews mean...
The phase wantonly reckless comes to mind.
Dont do it... I used it and it does not work. Phone is currently in boot loop.
shauni420 said:
Dont do it... I used it and it does not work. Phone is currently in boot loop.
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I've unlocked my bootloader and installed custom roms and custom kernels multiple times and I'm using stock rooted right now...so I've rooted my phone multiple times too after I'm done with testing a certain custom ROM. Bootloop doesn't even scare me. As long as the issue is software for me I'm confident It can be fixed
Allehandro said:
I've unlocked my bootloader and installed custom roms and custom kernels multiple times and I'm using stock rooted right now...so I've rooted my phone multiple times too after I'm done with testing a certain custom ROM. Bootloop doesn't even scare me. As long as the issue is software for me I'm confident It can be fixed
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can you walk me through it? I cant get it off boot loop. Ive rooted other phone but cant seem to get this one
shauni420 said:
can you walk me through it? I cant get it off boot loop. Ive rooted other phone but cant seem to get this one
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Which one did you root and what is the model number of your device
sm-a125u
shauni420 said:
sm-a125u
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which process did you use before to root your device?
Allehandro said:
which process did you use before to root your device?
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odin

Question EDL mode (9008 mode) Please Help To Fix

Hi guys
Please help me to solve my problem. I tried several methods but unfortunately it was not solved. Does anyone have a suitable solution?
My Phone Rog phone 5 ww ver bootloader Locked
Jamshid66 said:
Hi guys
Please help me to solve my problem. I tried several methods but unfortunately it was not solved. Does anyone have a suitable solution?
My Phone Rog phone 5 ww ver bootloader Locked
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What is the specific problem you are trying to fix?
twistedumbrella said:
What is the specific problem you are trying to fix?
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My phone (Rog phone 5) turned off and didn’t turn on!!
After connecting to PC, it enters to EDL Mode and doesn’t exit from it!!
Help me that how can exit it from EDL Mode and use my phone again!?
Jamshid66 said:
My phone (Rog phone 5) turned off and didn’t turn on!!
After connecting to PC, it enters to EDL Mode and doesn’t exit from it!!
Help me that how can exit it from EDL Mode and use my phone again!?
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What were you doing when it started? Did you unlock the bootloader? Was it rooted? Did you flash something?
twistedumbrella said:
What were you doing when it started? Did you unlock the bootloader? Was it rooted? Did you flash something?
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It went to this state when the mobile phone was finished charging
Jamshid66 said:
It went to this state when the mobile phone was finished charging
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It's a completely stock phone? You've never unlocked the bootloader or tried to flash anything?
If that's the case, you'd be far better off contacting Asus about it. It is well within the year warranty and you may require a special cable to flash it correctly yourself. It sounds like it may be defective, so even recovering it could only be temporary.
Contact Us | ASUS
twistedumbrella said:
It's a completely stock phone? You've never unlocked the bootloader or tried to flash anything?
If that's the case, you'd be far better off contacting Asus about it. It is well within the year warranty and you may require a special cable to flash it correctly yourself. It sounds like it may be defective, so even recovering it could only be temporary.
Contact Us | ASUS
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I talked to the support department but did not answer
Is there a way I can do it?
I feel my bootloader is broken
Jamshid66 said:
I talked to the support department but did not answer
Is there a way I can do it?
I feel my bootloader is broken
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Probably need a deep flash cable, I believe it's called
twistedumbrella said:
Probably need a deep flash cable, I believe it's called
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It says they are updating the page. You probably won't hear back over the weekend and they take a couple days to reply normally. It is the safest way to restore the phone, though.
Making cables and using software that doesn't come directly from Asus for restoring from a brick is risky. It's a last resort when they say they won't help.
twistedumbrella said:
It says they are updating the page. You probably won't hear back over the weekend and they take a couple days to reply normally. It is the safest way to restore the phone, though.
Making cables and using software that doesn't come directly from Asus for restoring from a brick is risky. It's a last resort when they say they won't help.
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If I want to do it myself, what do you suggest because I got the phone from another country, I do not think the warranty is included
Jamshid66 said:
If I want to do it myself, what do you suggest because I got the phone from another country, I do not think the warranty is included
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I suggest looking at how they did it on the ROG Phone 3 and then seeing what, if any, of that has a matching ROG Phone 5 version. This phone is only a couple months old, so there isn't a whole lot of public research yet.
twistedumbrella said:
I suggest looking at how they did it on the ROG Phone 3 and then seeing what, if any, of that has a matching ROG Phone 5 version. This phone is only a couple months old, so there isn't a whole lot of public research yet.
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Do you mean that I have to use files that referse to Rog phone 3 ?
Jamshid66 said:
Do you mean that I have to use files that referse to Rog phone 3 ?
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No. That will break the phone much worse.
twistedumbrella said:
No. That will break the phone much worse.
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So we have to wait for more files For ROG 5
Jamshid66 said:
So we have to wait for more files For ROG 5
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I honestly don't know. Hopefully someone else will come along that can help.
twistedumbrella said:
I honestly don't know. Hopefully someone else will come along that can help.
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what is your suggestion?
Jamshid66 said:
what is your suggestion?
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Wait to hear back from Asus
twistedumbrella said:
Wait to hear back from Asus
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I speak with a warranty, unfortunately my request was rejected
Jamshid66 said:
I speak with a warranty, unfortunately my request was rejected
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If the device is under warranty and this happened without you altering anything I don't understand how they can reject it
If the device is only stuck in EDL mode but no hardware damage and has a working bootloader you can try (entirely at own risk):
1 - Make (or buy) a deep flash cable and see if you can snap it out of EDL mode by activating it a few times while the device is connected. (Chances are slim but it does work sometimes).
2 - Disconnect and re-connect the battery pack from the mainboard. The battery connector of ROG 5 is located on the right side between the north battery and the mainboard when looked from the back. You need to remove the top part of the motherboard for access to it. It's not a huge operation but requires some basic tools and some phone adhesive for closing the backcase again. Some cooling paste is also useful to repaste the heat conducting parts before closing it again (optional).
However, if the device doesn't have a working boot and/or it's really damaged then all above is useless.

Question Hard brick

Hello good to all,
It turns out that I have the device with a hard brick and I can't find a solution to repair it, I've been looking for a similar thread, but nothing. It won't let me in, it's not fastboot, not in recovery or anything, and if I turn it on normally I get: The current image have been destroyed...
How I got to this situation, was after rooting the device with a tutorial here, which worked perfectly for me. It was later when I had the great idea of closing the bootloader with the rooted device, and since then it gives me this error.
Suishida22 said:
when I had the great idea of closing the bootloader with the rooted device
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And you want us to do what. You ruined your own device and now you have to live with it.
cykalala said:
And you want us to do what. You ruined your own device and now you have to live with it.
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I don't want you to do anything, just let you know if there is any way to recover it, because on my own I can't find anything
Suishida22 said:
I don't want you to do anything, just let you know if there is any way to recover it, because on my own I can't find anything
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you need to use msmtool, it is paid, remote service cost 8-10 usd
SrCDA said:
you need to use msmtool, it is paid, remote service cost 8-10 usd
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Thanks mate, could you explain me a little how it works and how to get this program? I don't mind paying if it gets fixed.
Suishida22 said:
Thanks mate, could you explain me a little how it works and how to get this program? I don't mind paying if it gets fixed.
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1)Just go to service center , if phone is in warranty , they will just flash the device with STOCK ROM using msm tool (best )
2)however they might even replace motherboard for no reason but that will also fix the device (time taking)
3) last option is to use paid msm flashing services costs from 5to 10$ USD , you can find them by Google search (risky)
I had about the same problems, my GT Neo 2 does not load fastboot further. The cyclical startup process is repeated.
Stupidly, I understand now, I decided to wipe data in TWRP recovery
This is what it looks like - youtube
I tried to install custom recovery from this topic, all stages passed without problems, but at the end after rebooting fastboot loops
Have you solved this problem, if so, in what way?
udp
installing this method
but root I couldn't get here
I tried to unlock twrp using the magic installation, but the problem described above appeared
I think I have the same problem as others. Realme appears and restarts continuously. It does not go into fastboot because the boot loader is blocked. What can I do?
SrCDA said:
you need to use msmtool, it is paid, remote service cost 8-10 usd
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Do you run that service?
My phone bootloops and is able to boot into stock recovery, any chance to revive?
S1611 said:
My phone bootloops and is able to boot into stock recovery, any chance to revive?
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yes
SrCDA said:
yes
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How?
S1611 said:
How?
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do you have telegram?
SrCDA said:
do you have telegram?
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yes

Question Error when unlocking bootloader

Please see attached. I clicked on 'Unlock again' several times but still have the issue.
Any help appreciated.
I just tried again and got the error msg: Request parameter error
RFD_Yesstyle said:
Please see attached. I clicked on 'Unlock again' several times but still have the issue.
Any help appreciated.
I just tried again and got the error msg: Request parameter error
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You have to wait 168 hours to finalize the procedure.
Oh so this screenshot is actually normal? I expected a second green checkmark and a 3rd one after the 168 hours.
Sorry, my first time with a xiaomi phone and doing such things
RFD_Yesstyle said:
Oh so this screenshot is actually normal? I expected a second green checkmark and a 3rd one after the 168 hours.
Sorry, my first time with a xiaomi phone and doing such things
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Yeap, it's normal but by insisting you may have increased the delay.
https://new.c.mi.com/global/post/101245
NOSS8 said:
Yeap, it's normal but by insisting you may have increased the delay.
https://new.c.mi.com/global/post/101245
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Thanks for the reassurance. I think Xiaomi could be more clear on this part (use green checkmark on 'Unlocking' instead). Was afraid i could brick my phone
RFD_Yesstyle said:
Thanks for the reassurance. I think Xiaomi could be more clear on this part (use green checkmark on 'Unlocking' instead). Was afraid i could brick my phone
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Your data will be erased, make a backup if necessary.
NOSS8 said:
Your data will be erased, make a backup if necessary.
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yup will do. Also, it's fine to remove the sim card and use it with another phone in the meantime, right?
RFD_Yesstyle said:
yup will do. Also, it's fine to remove the sim card and use it with another phone in the meantime, right?
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You should use your phone as "normal".
NOSS8 said:
You should use your phone as "normal".
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i'll use it when it's unlocked and flashed
RFD_Yesstyle said:
i'll use it when it's unlocked and flashed
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Normally you have to use the phone, don't be surprised if the unlocking doesn't work after 168 hours, especially since you insisted.
NOSS8 said:
Normally you have to use the phone, don't be surprised if the unlocking doesn't work after 168 hours, especially since you insisted.
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Why is that? I thought turning it off is fine. Since the phone will factory reset after unlock/flashing, might as well wait until everything is settled. Dont wanna waste time reinstalling everything.
RFD_Yesstyle said:
Why is that? I thought turning it off is fine. Since the phone will factory reset after unlock/flashing, might as well wait until everything is settled. Dont wanna waste time reinstalling everything.
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For security reasons, use Mi Cloud for backup (will work with Xiaomi Eu roms if that's what you want to do after).

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