Hi everyone,
My first post as I haven't been able to find an answer. My Photon Q was probably about 30% charge when I last checked with it on. An hour or 2 later it was a little warm and was off. So I went to charge it using the car charger with 500mah charge rate. I came back about an hour later and the phone was really hot and no charging screen so I unplugged it. The green led light is lit when the phone is plugged in.
I tried holding the power button and volume down button, but it won't boot. If I have the usb charging cable plugged in from a PC or charger adapter when pressing those buttons, the green light will flicker off for a fraction of a second.
I then proceeded to dismantling the phone as I suspect a battery issue and the one in this phone is stupidly non-removable. After taking the back cover off, I tested the battery posts and received 0 volts. I still don't know if the battery caused the drain or if there's a short in the phone. I then took off the inside cover that holds the battery in. A few T5 screws later and the battery was removed. I connected the battery to some AA batteries in series to see if I could get a charge. A few hours later I got it up to 3 volts which held for several hours. So I connected it to a few more AA batteries in series to try and raise the voltage. I got it up to 3.67 volts and the battery is listed at 3.7 volts.
A day later and the voltage is still at 3.67 volts so I put the battery in the phone. I went to try and power it on, but nothing. I then connected it to a usb cord and received the slow flashing red led light a couple times before switching to green. The battery started getting warm again connected to the usb charger. After 20 minutes it was approaching hot so I unplugged the USB. The battery read 3.54 volts. 30 minutes later, 0 volts again.
Does anyone know what the actual voltage range is for this phone, as my old Samsung M320 is also 3.7 volts, but when testing the battery I get 4.10 volts? I heard it's pretty specific on minimum voltage. Any ideas for a temporary battery or way to boot the phone before spending $50 on a replacement battery and then find out there's a short in the phone. Is there another key combination to boot the phone, I'm trying to boot it to at least get my pictures and other data off it.
Thanks a lot in advance
Matt
Not the battery, seems to be an electrical short but where
I bought a new battery for the phone which had a 0 volt charge when I received it. I tried putting it in the phone as is to use the phone charger to charge it, but got nothing. So I charged it using 2, then 3 and then 4 AA batteries in series to get it up to 3.7 volts. I then put the battery in the phone and noticed the 2 large chips and the chip centered above them located by the camera get a little hot. I tried with the charger connected and not connected, but same thing. Power button doesn't turn the phone on. Just the green led lit when the USB power cable is attached. So now it seems there must be a short in the phone. Anyone know where I can look to check for a short, blown resistor or something in this phone? Or at least where the rom chip is located so maybe I can turn it into a usb drive to get my data at the least.
Anyone? I still haven't been able to find a solution. I don't see pins touching, but if some pins are touching in the usb port, would that cause the heat issues when I put a battery in that I charged externally? I do get the green led light when I plug the phone in to charge so figure that means the usb is ok?
Regal's Photon Q said:
Anyone? I still haven't been able to find a solution. I don't see pins touching, but if some pins are touching in the usb port, would that cause the heat issues when I put a battery in that I charged externally? I do get the green led light when I plug the phone in to charge so figure that means the usb is ok?
Click to expand...
Click to collapse
did you try a other charger ? do you have oryginal photon charger ? for me its not a reason of battery
regards
(in situation like that charging with normal usb cable when you plug phone to pc dont charging battery, you need motorola usb service cable to make it work)
niko99 said:
did you try a other charger ? do you have oryginal photon charger ? for me its not a reason of battery
regards
(in situation like that charging with normal usb cable when you plug phone to pc dont charging battery, you need motorola usb service cable to make it work)
Click to expand...
Click to collapse
Yep used the motorola cable that came with the phone (plugged in the wall and just the cable in multiple computers, another motorola house charger (the same as the one that came with the phone), a motorola car charger, and a samsung house charger.
When you say motorola usb service cable, I assume you're not talking about the motorola cable that comes with the phone? What usb service cable are you referring to?
Regal's Photon Q said:
Yep used the motorola cable that came with the phone (plugged in the wall and just the cable in multiple computers, another motorola house charger (the same as the one that came with the phone), a motorola car charger, and a samsung house charger.
When you say motorola usb service cable, I assume you're not talking about the motorola cable that comes with the phone? What usb service cable are you referring to?
Click to expand...
Click to collapse
factory / sevice cable ( i make my own from below tutorial)
http://forum.xda-developers.com/showthread.php?t=1077414
if you buy / make this cable , you will be have posibility to use RDS lite and flesh firmware this also make help (if you have low battery flesh with normal usb cable is not possible )
and second thing... maybe try some car charger ?
Related
I woke up to find my SDA powered off and unable to power on, which was odd considering it was plugged in to a (Motorola) charger.
Since the orange charge light doesn't come on at all, I suspect it's just a dead battery. I've touched the battery contacts to a battery tester with no response - as if the battery is totally dead, which is promising. However, I can't be sure I'm doing it correctly since I've never tried this on a battery I know is working.
There are 4 contacts on the battery, and I'm wondering if there's more to it - like needing to have 2 contacts touching the positive lead and the other 2 touching the negative lead.
Can someone try testing their battery and see which contacts give a live (charged) result?
Thanks
kentchristopher said:
I woke up to find my SDA powered off and unable to power on, which was odd considering it was plugged in to a (Motorola) charger.
Since the orange charge light doesn't come on at all, I suspect it's just a dead battery. I've touched the battery contacts to a battery tester with no response - as if the battery is totally dead, which is promising. However, I can't be sure I'm doing it correctly since I've never tried this on a battery I know is working.
There are 4 contacts on the battery, and I'm wondering if there's more to it - like needing to have 2 contacts touching the positive lead and the other 2 touching the negative lead.
Can someone try testing their battery and see which contacts give a live (charged) result?
Thanks
Click to expand...
Click to collapse
Normally you shouldn't try to use chargers not designed for your phone. What has probably happened is that there wasn't enough current output in the charger, and it completely drained your battery. Your battery is probably fine. Get a proper SDA charger and try charging it again. You can even take it to a store and ask them to plug it in for 15 minutes while you browse the new phones.
Yeah - I lost the original charger, but I've been charging with this Motorola one (output 5V / 550 mAh) and via USB for the past 6 months without problem. I still think it may be the battery because it was at 50% when I went to sleep.
What are the output specs of the original charger?
kentchristopher said:
Yeah - I lost the original charger, but I've been charging with this Motorola one (output 5V / 550 mAh) and via USB for the past 6 months without problem. I still think it may be the battery because it was at 50% when I went to sleep.
What are the output specs of the original charger?
Click to expand...
Click to collapse
The stock HTC charger (model ADP-5FH K) has output of 1A at 5V. But if you had no trouble charging before it shouldn't be a issue, unless the charger/battery is faulty.
If you have a multimeter you can verify this. To check if your battery is charged place contacts in (+) and (-) contacts on your battery and it should show ~3.7V. I just tried this.
s!lencer said:
The stock HTC charger (model ADP-5FH K) has output of 1A at 5V. But if you had no trouble charging before it shouldn't be a issue, unless the charger/battery is faulty.
If you have a multimeter you can verify this. To check if your battery is charged place contacts in (+) and (-) contacts on your battery and it should show ~3.7V. I just tried this.
Click to expand...
Click to collapse
Thanks, silencer. I don't have a multi-meter, but I was using the battery tester as a way to gauge whether it was putting out any current at all, and it sounds like it's not. You were testing the 1st and 4th contacts?
I have read elsewhere that if your battery goes below 10-20% you won't be able to charge it with anything but the stock charger, so I think that's the problem, but I'll probably order a new battery as well just in case.
Yes I check the voltage between first and forth contact. What sort of battery tester are you using? Is there a digital read out display?
You can also try a USB to mini-usb cable to see if the battery get charged. From what I can remember USB ports are designed to give 500mA at 5V, but I have charged my phone when it was flat using a USB cable.
To follow-up in case anyone has this problem in the future: I ordered a new original charger (ADP-5FH) off eBay and with it, the phone's orange charge light came on right away and after giving it a full charge my phone is back up and running.
I'm inclined to think that it's not the difference in mAh of the original charger (1000mAh) vs USB charging (500mAh), but that there is something unique to the original charger which can "turn on" the charging when the battery is completely dead - perhaps something communicated by one of the extra pins in the mini-USB connection.
help people....
dropped my SP5m two weeks back and ever since it is not powering ON
ne idea what I could do to check what is wrong?
tried switching on the phone minus the battery, but it does not switch on (correct me if this normal)
I even tried get the voltage checked of the battery, but it also shows zero, maybe there is no left in it.
Checking voltage on the phone four pins in the back also shows no signs of any volatage, even when charger adaptor is connected. (I use Moto razor charger)
any help/idea is welcome....
desihu said:
help people....
dropped my SP5m two weeks back and ever since it is not powering ON
ne idea what I could do to check what is wrong?
tried switching on the phone minus the battery, but it does not switch on (correct me if this normal)
I even tried get the voltage checked of the battery, but it also shows zero, maybe there is no left in it.
Checking voltage on the phone four pins in the back also shows no signs of any volatage, even when charger adaptor is connected. (I use Moto razor charger)
any help/idea is welcome....
Click to expand...
Click to collapse
Have you tried powering up with USB plugged to a PC? Also, try powering up in BootLoader, sort of to make sure the motherboard is responding. Can you get a loaner battery from a friend? Your battery might have just broken internally(seen that happen on other devices).
I don't think it would be a hardware failure though. Trust me, If you only saw what I did to my SDAII, literally squezzed it between the 5th door and frame of my Van. Broke screen lens and LCD, warped housing, broke D-Pad(joystick) and, i pulled out battery, placed battery back, turned on phone, and re-dialed using bluetooth and it was working fine
For one thing, don't use any other charger except the one for the SP5m!! There are several posts in this forum that refer to problems using other chargers. If the battery is more than 50% charged, then your charger might work. Otherwise there isn't enough current output in the Motorola charger to kick-start a dead battery. So test with an OEM charger!!
bipinsen said:
there isn't enough current output in the Motorola charger to kick-start a dead battery
Click to expand...
Click to collapse
Really? My experience is that Motorola chargers will charge HTC devices but that HTC chargers will not charge Motorola devices so I always assumed the Motorola devices drew more power.
Motorola charger have approx. 0,5A when HTC chargers got 1A.
Hello,
I didn't use my tablet since 2 month and last week, i installed team EOS 4.2.2 JB rom.
After, my cable did'nt worked, When i tried to conect it to my computer, there was an error message that the tablet wasn't detect correctly.
And when i put the cable into the charger and the table to charge on the wall, i saw the icon on the right corner of the tablet charging but in the information battery, i sax that "Disconect" and the tablet % didn't grow up.... So i thought the cable was dead and i bouth one new on ebay.
With the new cable, no problem the tablet was detect and the charging with the charger was good. But after 2 days, i had new problems.
when i conect the tablet on my laptop, all is OK, the tablet is detect normally. But whn i try to charging with the charger on the wall, the tablet doesn't charge. I see the icon in the right corner is charging but in the battery informations, i see "disconect" again and the battery doesn't charge.
Yesterday, i saw a topic that i can put the charger on the freezer, i put it alle the night and i tried this morning but nothing the tablet does'nt charge.
On the charger, there is 2 parts, I open the little part with removing a screw and i tried to little move the 2 metal parts but nothing alwas the same problem.
So i think now the problem is not the new cable but the charger.... I know it's a specific voltage and if i try with my HTC ONE X charger, this will not work...
But maybe it's a problem with the tablet connect port?
I changed the rom and i installed the Cyanogen 4.2.2 this morning, and now when i conect the cable, with the computer, it's OK i see my tablet but the icon on the table isn't charging and i see "disconect in the battery information". And with the charger wall, it's the same, i have charge icon and i have disconect in the battery information
Do you think i must buy a new charger?
Sorry for my poor English my French
Try a trickle charge from the USB PC > Tablet
Plug the tablet cable into PC USB port and turn off the screen, then leave to trickle charge overnight
If you have the screen on it will not charge, so best to leave it off for a few hours to test if it is a charger problem
*Detection* said:
Try a trickle charge from the USB PC > Tablet
Plug the tablet cable into PC USB port and turn off the screen, then leave to trickle charge overnight
If you have the screen on it will not charge, so best to leave it off for a few hours to test if it is a charger problem
Click to expand...
Click to collapse
I Tried to connect PC USB > tablet with the screen turn off. It's not work
I tried to PC USB > tablet turn off and it's not work too...
the problem is the charger connextion on my tablet?
kevin761 said:
I Tried to connect PC USB > tablet with the screen turn off. It's not work
I tried to PC USB > tablet turn off and it's not work too...
the problem is the charger connextion on my tablet?
Click to expand...
Click to collapse
When you use PC USB to charge, it will not show charging on the screen, you have to leave it overnight for best test results
The freezer trick should only be used for about 20 minutes just to cool the charger down and reset the cutout
Try trickle charge overnight, if it works, its the charger
I think this is because tablet use a lot of power when in use and that is why the tablet is discharging when you use it. PC has even less powerful USB charger so the tablet will probably be recharging VERY slowly or even discharging when you use it.
You should leave tablet overnight to recharge and it is better to charge it in one piece than constantly plugging and unplugging it from PC.
Have a nice day,
Žiga
ZigaG said:
I think this is because tablet use a lot of power when in use and that is why the tablet is discharging when you use it. PC has even less powerful USB charger so the tablet will probably be recharging VERY slowly or even discharging when you use it.
You should leave tablet overnight to recharge and it is better to charge it in one piece than constantly plugging and unplugging it from PC.
Have a nice day,
Žiga
Click to expand...
Click to collapse
You should be able to charge and use it at the same time with the actual charger plugged in, but you are correct, with the PC you can not use and charge unless you mod your USB ports for extra power
Ok i will try to conect the tablet (power off) all the night to my computer but i think it will not charge...
And if it's not work, it's not a problem with the cable because i can use the cable to transfer media PC> Tablet, so it's a problem on the tablet connector?
Hello,
My tablet was charging all the night. She was at 22% and now 38.... It's very slow!!! But now, i know that my tablet and my cable are OK and my charger is the problem.
There is a solution to repair my charger or i must buy an other?
I'm searching to conect an old cable to my charger for rc cars. Whith my charger rc car, i can charge Nimh, Nicd and lipo accus.
I cutted an old cable for tf101. I think it's a USB 3.0 because i have 5 little cables.
I think i need to charge at 15V-1A... But i wouldlike to know what are the colors of negative and positive cable because in my TF101 cable i have this colors:
white-green-red-orange-yellow...
kevin761 said:
I'm searching to conect an old cable to my charger for rc cars. Whith my charger rc car, i can charge Nimh, Nicd and lipo accus.
I cutted an old cable for tf101. I think it's a USB 3.0 because i have 5 little cables.
I think i need to charge at 15V-1A... But i wouldlike to know what are the colors of negative and positive cable because in my TF101 cable i have this colors:
white-green-red-orange-yellow...
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1087321
Try this, separate charger and its pins, then take it along with the cable and put it in a zip pouch, now freeze for say 2 hrs. Take it out let it return to normal temperature and then try charging. Remember freeze them in a zip pouch (air tight)
Sent from my Transformer TF101 using xda app-developers app
Since last night my a510 won't charge at all. There was a thunderstorm and a power cut and the charger was connected to the socket (a multi socket with several other items including a phone charger) but not to the tablet. When I plug it in now there's no indication that it is charging and the battery keeps going down. I tried with the phone charger also and a USB cable on the PC. While I know at best this would charge the tablet in 24 hours or so there was again not sign of charging at all.
Is it still most likely to be the Acer charger that's at fault or is there something else I could try?
pickarooney said:
Since last night my a510 won't charge at all. There was a thunderstorm and a power cut and the charger was connected to the socket (a multi socket with several other items including a phone charger) but not to the tablet. When I plug it in now there's no indication that it is charging and the battery keeps going down. I tried with the phone charger also and a USB cable on the PC. While I know at best this would charge the tablet in 24 hours or so there was again not sign of charging at all.
Is it still most likely to be the Acer charger that's at fault or is there something else I could try?
Click to expand...
Click to collapse
edit: turns out it does trickle charge with a normal USB charger even if the charge light doesn't come on. Seems to be really hard to find a replacement for these though.
pickarooney said:
edit: turns out it does trickle charge with a normal USB charger even if the charge light doesn't come on. Seems to be really hard to find a replacement for these though.
Click to expand...
Click to collapse
12V, 1.5 Ampere, I believe just about any electronics outlet should have something in stock. Original would be better, true. Get a surge-protected multisocket if your area is prone to bad weather.
Luther Blissett said:
12V, 1.5 Ampere, I believe just about any electronics outlet should have something in stock. Original would be better, true. Get a surge-protected multisocket if your area is prone to bad weather.
Click to expand...
Click to collapse
The problem is the MicroUSB port on the tablet has an extra connector so I don't think it will be possible to use a normal microUSB cable with a 12V adapter.
pickarooney said:
The problem is the MicroUSB port on the tablet has an extra connector so I don't think it will be possible to use a normal microUSB cable with a 12V adapter.
Click to expand...
Click to collapse
I tried with another adaptor which has the right shape and 12V output and is supposed to be compatible but not joy. It might be the tablet itself but it's weird if it just stopped working overnight.
warranty
pickarooney said:
I tried with another adaptor which has the right shape and 12V output and is supposed to be compatible but not joy. It might be the tablet itself but it's weird if it just stopped working overnight.
Click to expand...
Click to collapse
I had the same problem, after 2 month my charger was dead. I Contacted ACER send in the tabled and got a new charger in about 1 week.
You need 12 Volts for Charging 5 Volts want Charge your Battery fully.
Hi, I am a novice in phone repairs though I have successfuly replaced the screen and charging ports on a samsung s6 and note 4.
I am requiring some expert advice on this problem, I was given an XZ from my friend with a cracked screen and charging problem, the charging port became temperamental and failing (at least I think it was that) and eventually wouldn't charge at all. The charging port was handled a bit harshly toward the end, for example the charging cable lifted up and down to try to get a charging response.
Anyway I ordered a screen/digitizer and charging port flex for it, and fitted them, following a guide. Before this, the phone had around 2% charge. After the repair, I switched it back on and conncted the charger, the screen was fine, however there was no response from the charger. The phone then ran flat and eventually ran flat enough to not be able to show the "low charge" symbol when the phone is off. Then after plugging and unplugging the cable (via USB in the pc) it would charge for what seemed a second then stop, the red charging notification light was lighting up. The same happened with a wall charger. I then stripped it back down and back together again. This time there was no response if I remember right, then I connected it to the wall charger and left it for 3 hours or so. I went back to it and it had charged up to 15%.
Now i'm at the point where the phone is working, it's on 90% now, but it charges very slowly, around 60-350 mA per hour on Ampere app. So a full charge is around 12+ hours. This is in the wall socket with a fast charger. Additionally, it takes 10 seconds for the phone to recognise the charger after is is plugged in and that is consistent each time I plug it in. The phone now isn't recognised by my PC via USB, and also won't charge that way also, it just doesn't do anything if I plug it in there. Other than that, the phone works and it holds its charge well.
Any ideas? Thank you.
2 Pics of battery app:
imgur.com/a/YnNtp
pick up an original sony charging cable - no idea why it makes such a difference, but.........
Hi, thanks for the reply, I bought a sony charger but it's still the same, drawing about 50-300 milliamps from wall charger, not recognised by PC and takes 10 secs exactly for the phone to recognise it's being charged. It's just odd how it stopped charging before the "fix", now the new flex lets it charge slowly. Can a battery problem cause this? It still holds its charge well. Maybe this problem is recognisable by some phone repair experts around here? any ideas?
Thanks
Noticed the phone only draws charge from a 3amp charger, anything less isn't recognized. And the power drawn from a 3amp can be 30-1000ma but averages around 300 ma. Can anybody point me to a hardware forum maybe? I can't find any, i guess it need taking to a phone expert but it's gonna end up costing more than its worth with the stuff i have done already.
Aukey Quickcharge 3.0 is working fine. It is cheap too.
I have just purchased a aukey charger, but my XZ seems to be taking longer to charge than the UH20 charger that came with my XZ. Any suggestions guys?
dibdin said:
I have just purchased a aukey charger, but my XZ seems to be taking longer to charge than the UH20 charger that came with my XZ. Any suggestions guys?
Click to expand...
Click to collapse
Buy a UCH20
Sent from my F5321 using XDA-Developers Legacy app
Have you tried cleaning/replacing the charging port itself? As i see, you replaced only the flex cable.
There's probably extremely weak contact somewhere in the charging hardware i think, because you need 3.0 A charger to get any kind of charging response. Weaker current probably gets lost at that 'weak contact'.
Buying new chargers won't fix that if you ask me
I have exactly same problem with you
I am about to buy a new charger, yet I saw your post
At first I thought it was the cable. Then my cable work normal with other phone. So does my charger, it connect perfectly with other phone (xperia xz premium and xiaomi mi5)
It seems that our phoneis the only one who can'y charge normally.
I am quite depressed, also looking for solution. Mind if you share if you have succedeed? Thanks before
---------- Post added at 01:44 AM ---------- Previous post was at 01:25 AM ----------
Try plug in and plug out. My phone sometimes charge a normaxl. But need a lot of effort
Solved
Use the the detect usb in the notification keys before connecting the charger,, this will solve the fast recharging issues
Did you solved problem? I have same issue. Changed battery, usb-flex, no luck
Hi,
I have bought an used XZ.
The owner sold me this phone because he need new battery. I have replaced the old one after a week of test. The old battery works only for 6/10h and drain totally during night even if the phone is turned off. The new one have the same problem. I try to solve with an other battery, and nothing same problem. 12h of standby, after is totally drained. The strange thing is that I have the same battery life even when the phone is turned off, but not only this. If the phone is in 0% he charge without problem. If we have any % of battery I need to connect and disconnect the charger from a wall plug many and many times before he start charging. Phone give me the charge icon for a second and after nothing until I disconnect the charger from a wall plug(I have tested different charger and cable). During my investigation I have found that this phone results every time a little bit hot even if turned off. I have try to disconnect all is possibile, but the heat is from CPU! Now I know that this is the cause of fast discharging in all conditions.
Now I need to know if anyone with a "normal" unit feel the phone heat while turned off and while is on wich temperature have. Mine is every time on 34/35° in standby. Let me know,
thanks
i have same problem . sony xperia xz and sony corp is very very Rubbish
Hi Guys,
I found a way to charge my Xperia XZ with the same loop problem.
Try to push upper volume pad together with power button and plug in the charging cable.
Hold the buttons for 3-5 minutes - you will feel vibrating signals like 3 short and 1 long.
so hold it and then simply leave it for a several minutes and it should start to accept the charge.
Alex Kutikhin
Yes - I had this problem...fixed it by holding in POWER UP and OFF button for 120 seconds.
Do not let go...you will feel vibration (1 short, 3 short). Keep holding for 120 seconds.
Device should now be powered down. Plug in charger cable and leave device off until 100% charged.
Still no fix for the original post’s problem? Having the exact issue with my xzs right now.
lstic said:
Have you tried cleaning/replacing the charging port itself? As i see, you replaced only the flex cable.
There's probably extremely weak contact somewhere in the charging hardware i think, because you need 3.0 A charger to get any kind of charging response. Weaker current probably gets lost at that 'weak contact'.
Buying new chargers won't fix that if you ask me
Click to expand...
Click to collapse
Thanks for the hint...
Old Thread, I know, but I encountered this issue today on an Sony X compact - F5321. Fixed it and want to report back for the next guy.
Same symptoms, noticed first a slow charge, phone was drawing low current and only responding to cable after 10 seconds of plugging in. I than checked for data connection, couldn’t get any. Opened it changed the USB port - BINGO - that fixed the issue, everything working nice.
TLTR: no Solution in Software, it’s a faulty USB-port. change it.
Have a nice day.