So I ordered 2 cases from I-blason on July 18, 2013. I looked at a few cases and had purchased me a white body glove but my wife was wanting new cases so I checked out the transformer hybrid that one member of this forum was raving about. It was cheap compared to UAG (I'm getting those) and she loved the pink version. I placed an order that day for the Pink Transformer Hybrid and Blue Armadillo case for our phones. The next day the items were shipped and a USPS tracking number given. I was supposed to receive the items this past Monday the 22 but delivery was delayed a day until Tuesday. What I received was just my Blue Armadillo case in the plasticky shipping wrap and nothing else. I've emailed the company several times and found their phone number through their Amazon store. They've continuously ignored my emails and voice mails (when their voice mail isn't full and they haven't emptied them) with nary a word in over a week. I've filed a complaint with the Atlanta BBB and believe I'll dispute the charges with my bank and VISA. This is shoddy customer service and a real headache for me and my wife. Anyone else experience something like this? I am just writing this for a warning for the future and to see if anyone else has had to deal with this.
Respectfully
Sent from my SCH-I545 using Tapatalk 4 Beta
I ordered a tablet case from this company on Amazon and it broke within several days. In this case I just returned to Amazon for refund. Hopefully you can get your issue resolved.
I hope so as well although I bought directly from them. Calling several times a day and emailing to no avail. I may need to drive to their HQ lol.
Sent from my SCH-I545 using Tapatalk 4 Beta
Have you tried taking it up with Amazon? They're usually really good about backing up everything sold there. I too ordered a case from iBlason and it took forever to get my case. They lied about the date it shipped, the date they actually mailed it was a full week after they said they sent it. I had no intention of buying from them again and your experience only re-affirms this.
Believe it or not they actuality responded to my second Facebook post that I made 8 hours ago. That's a positive sign lol
Sent from my SCH-I545 using Tapatalk 4 Beta
I bought them from them directly.
Sent from my SCH-I545 using Tapatalk 4 Beta
i bought a case from them on amazon on monday and got it today already. it's always better to order from amazon IMO. i returned the case though since i didn't like the texture on it too much and i had no need for holster. but it wasn't a bad case.
Thanks. The Transformer looks good plus my wife loves the pink. I'll be getting us a few cases for variety lol. UAG looks good plus a few others.
Sent from my SCH-I545 using Tapatalk 4 Beta
www.i-Blason.com Bad Customer Service...
WarEagleUS said:
So I ordered 2 cases from I-blason on July 18, 2013. I looked at a few cases and had purchased me a white body glove but my wife was wanting new cases so I checked out the transformer hybrid that one member of this forum was raving about. It was cheap compared to UAG (I'm getting those) and she loved the pink version. I placed an order that day for the Pink Transformer Hybrid and Blue Armadillo case for our phones. The next day the items were shipped and a USPS tracking number given. I was supposed to receive the items this past Monday the 22 but delivery was delayed a day until Tuesday. What I received was just my Blue Armadillo case in the plasticky shipping wrap and nothing else. I've emailed the company several times and found their phone number through their Amazon store. They've continuously ignored my emails and voice mails (when their voice mail isn't full and they haven't emptied them) with nary a word in over a week. I've filed a complaint with the Atlanta BBB and believe I'll dispute the charges with my bank and VISA. This is shoddy customer service and a real headache for me and my wife. Anyone else experience something like this? I am just writing this for a warning for the future and to see if anyone else has had to deal with this.
Respectfully
Sent from my SCH-I545 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I had the same issue also. I had purchased a cover for my Samsung Galaxy Note 3 phone and it took them forever to respond back to my emails and my status would never update to as being shipped and stayed at preparing shipment for 2 weeks. I live in Canada and usually when an item is coming from the US it usually takes 5-8 business days standard and 2 weeks? I sent them an email again and asked about the order? They gave me no explanation and no apologies regarding the order and just responded to my request to cancel the order. What a waste of 2 weeks and was looking forward to getting my cover and will stick with Otterbox and Amazon.ca for my next order, atleast they are reliable!
peterparker42 said:
I had the same issue also. I had purchased a cover for my Samsung Galaxy Note 3 phone and it took them forever to respond back to my emails and my status would never update to as being shipped and stayed at preparing shipment for 2 weeks. I live in Canada and usually when an item is coming from the US it usually takes 5-8 business days standard and 2 weeks? I sent them an email again and asked about the order? They gave me no explanation and no apologies regarding the order and just responded to my request to cancel the order. What a waste of 2 weeks and was looking forward to getting my cover and will stick with Otterbox and Amazon.ca for my next order, atleast they are reliable!
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Please do not quote the OP. It clutters up the thread.
graydiggy said:
Please do not quote the OP. It clutters up the thread.
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Click to collapse
How is quoting someone's post that you're referring to directly, cluttering up a post?
This isn't a dining room table, or a coffee table. There isn't any clutter when it's text and comments directly responding to, or relating to someone else's post.
[email protected] said:
How is quoting someone's post that you're referring to directly, cluttering up a post?
This isn't a dining room table, or a coffee table. There isn't any clutter when it's text and comments directly responding to, or relating to someone else's post.
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Any mod will tell you he same thing I said. If you just make your comment without quoting the entire OP, it is implied that you're talking to the OP or making a general statement or observation. There is no need to quote the entire thing. Quoting is normally used for direct response to something in the thread after the OP. If the OP contains multiple topics, quote what is relevant to your response.
Sent from my SAMSUNG-SGH-1337 using XDA Premium 4 mobile app
graydiggy said:
Any mod will tell you he same thing I said. If you just make your comment without quoting the entire OP, it is implied that you're talking to the OP or making a general statement or observation. There is no need to quote the entire thing. Quoting is normally used for direct response to something in the thread after the OP. If the OP contains multiple topics, quote what is relevant to your response.
Sent from my SAMSUNG-SGH-1337 using XDA Premium 4 mobile app
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I can understand not wanting people to quote HUGE posts or multiple pictures.
But this is just goofy. C'mon, Man.
Put down the caffeine.
Guys please don't clutter up the thread talking about cluttering up the thread.
Sent from my SCH-I545 using Xparent Skyblue Tapatalk 2
Related
ONLY VOTE ON A RETAILER IF YOU ALREADY GOT IT, OR HAVE A TRACKING NUMBER
I wanted to create a poll to get an idea of what retailers are getting the most stock. This will also give us an idea of how many xda member have actually had success. If you ordered multiple from one store, just vote on the one, and post how many you got here. I will try to update this post summarizing all of the extras.
Walmart, delivery within 2 hours
Isn't this the exact same as the US owners sign in thread?
(I haven't gotten one yet, gonna wait till mid may probably)
Sent from my Droid using XDA App
nsstrunks said:
Isn't this the exact same as the US owners sign in thread?
(I haven't gotten one yet, gonna wait till mid may probably)
Sent from my Droid using XDA App
Click to expand...
Click to collapse
Well, if the OP put a poll in the thread, then I would say yes.
Bumping to get more responses.
Amazon and newegg
A thread on this already though but getting votes on backorders too!
http://forum.xda-developers.com/showthread.php?t=1053679
dotpro said:
Amazon and newegg
A thread on this already though but getting votes on backorders too!
http://forum.xda-developers.com/showthread.php?t=1053679
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Thanks, I didn't see that one. It's a little over complicated. Especially since people's statuses have changed within the past 24 hours.
timtlm said:
Thanks, I didn't see that one. It's a little over complicated. Especially since people's statuses have changed within the past 24 hours.
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hehe, yeah, 24 hours is an eternity here.
Not voting yet, as I don't know whether I can revise my answer, and Amazon is supposedly *about* to ship now too, but I have an origin scanned NewEgg order, I have a Tiger Direct order supposedly awaiting pickup, and I have an Amazon order "shipping soon" but with no ETA. Once Amazon ships, I'll vote in the poll to add all three.
Amazon
Amazon x2.
1 in hand.
1 due Monday according to tracking.
knoxploration said:
Not voting yet, as I don't know whether I can revise my answer, and Amazon is supposedly *about* to ship now too, but I have an origin scanned NewEgg order, I have a Tiger Direct order supposedly awaiting pickup, and I have an Amazon order "shipping soon" but with no ETA. Once Amazon ships, I'll vote in the poll to add all three.
Click to expand...
Click to collapse
OK, Amazon has shipped out, so that's now tracking numbers received from all three companies. Amazon and NewEgg had origin scans immediately, Tiger Direct still hasn't done despite getting the tracking number first.
NewEgg was by FAR the fastest to ship, and Amazon took the longest by a good half day.
Of the three, the only good experience was NewEgg. Amazon and Tiger Direct were both absolutely terrible, required multiple chase-ups to get anything done, flat-out lied to me at some points, and likely still wouldn't have shipped if I'd not done anything to get them moving.
Although they haven't admitted as much or given me *any* real information, Amazon's issues seem largely to relate to my decision to use One Click purchase, which I'll never be using again. (Doing so appears to delay initial processing of your order by 30 minutes from the time the last One Click item was added to your account, even if it is a completely separate order with separate shipping and invoice from the other items you've purchased.
Tiger Direct's issues seem to relate to basic competence, and I have no intention of ever buying a product from them again.
The only company not to ship anything to me at all was B&H, but in fairness, they were the second-last order placed (the last one placed on launch day), and I cancelled the order with them immediately that I received my first tracking number from a competitor.
knoxploration said:
OK, Amazon has shipped out, so that's now tracking numbers received from all three companies. Amazon and NewEgg had origin scans immediately, Tiger Direct still hasn't done despite getting the tracking number first.
NewEgg was by FAR the fastest to ship, and Amazon took the longest by a good half day.
Of the three, the only good experience was NewEgg. Amazon and Tiger Direct were both absolutely terrible, required multiple chase-ups to get anything done, flat-out lied to me at some points, and likely still wouldn't have shipped if I'd not done anything to get them moving.
Although they haven't admitted as much or given me *any* real information, Amazon's issues seem largely to relate to my decision to use One Click purchase, which I'll never be using again. (Doing so appears to delay initial processing of your order by 30 minutes from the time the last One Click item was added to your account, even if it is a completely separate order with separate shipping and invoice from the other items you've purchased.
Tiger Direct's issues seem to relate to basic competence, and I have no intention of ever buying a product from them again.
The only company not to ship anything to me at all was B&H, but in fairness, they were the second-last order placed (the last one placed on launch day), and I cancelled the order with them immediately that I received my first tracking number from a competitor.
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Click to collapse
Excuse me for asking, but why are you ordering more than one? *confused*
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js042507 said:
Excuse me for asking, but why are you ordering more than one? *confused*
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Click to collapse
so he can sell on ebay and gouge
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lou0611 said:
so he can sell on ebay and gouge
Sent from my HTC Glacier using XDA Premium App
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Click to collapse
No, he was just trying to get one. Every time he ordered one, they would be out of stock and not ship, so he would try the again. I did the same, but was able to cancel the unsuccessful ones before they shipped. If you followed the us availability thread you would know he just plans to sell the extras at cost to other members.
Edit : someone claims to have bought one from office depot. Hmm, I haven't seen anything about them ever having it.
timtlm said:
No, he was just trying to get one. Every time he ordered one, they would be out of stock and not ship, so he would try the again. I did the same, but was able to cancel the unsuccessful ones before they shipped. If you followed the us availability thread you would know he just plans to sell the extras at cost to other members.
Edit : someone claims to have bought one from office depot. Hmm, I haven't seen anything about them ever having it.
Click to expand...
Click to collapse
I was kidding. IM still looking for one. I returned my Acer iconia
Sent from my HTC Glacier using XDA Premium App
Yeah, I understand. Asus made a mistake with limiting their stock. C'mon Asus! I have called all of the local stores, and checked online numerous times for a darn transformer. This is getting ridiculous...seriously. I will post some info immediately if I happen to score. Two weeks, and these will be overstocked though. I have no patience either.
Sent from the most "Epic" phone in the world! ...Using XDA Premium app
Yep, timtlm's spot-on. I ordered from Amazon shortly after they went on sale, but could see they'd screwed my order up, as they never tried to charge my card or ship, and at 5AM on my supposed delivery day, they suddenly backordered me. So, I ordered from Tiger Direct when they briefly came in stock, they again accepted my order, this time my card was authorized too, and my order went to the warehouse for six hours. Then they too backordered me. In the meantime, I'd also gotten into the queue at B&H, who I knew were backordered, just in case they got stock. I knew I'd be very near the start of their queue, because I prepared very carefully to order when they opened for business.
Turns out all three of the above shipped out orders to customers behind me in the queue, and skipped me.
So I placed a fourth and final order late on Thursday, when NewEgg briefly came in stock, having seen my other orders being ignored despite calls and emails to try and fix the situation.
NewEgg shipped the following afternoon, but in the meantime I'd apparently put the fear of god into a manager at Tiger when I'd called them the previous day, and my order was the very next one they shipped. And finally, Amazon claimed to have identified a problem in my account after two hours of web chat and 3 or 4 detailed emails from me. So they started shipping too, but with no ETA.
Tiger I couldn't stop from delivering at that point, but UPS hadn't scanned my shipping tag, so I also couldn't trust them not to screw up again and print a tag then leave it sitting. (I have only a week to receive the tab before a lengthy overseas trip.) Amazon had no ETA, so I likewise had no idea if I'd sit in "Shipping Soon" for days. I cancelled B&H at this point, but I didn't dare stop NewEgg.
Turned out NewEgg shipped before Tiger scanned or Amazon gave me an ETA. Then in the next few hours, I suddenly had scanned tracking numbers for all three.
And I'm planning to sell the extra two at my exact cost, once they arrive. (Well, unless my wife decides she wants to keep one too.) I've been through hell with this launch, and I want to do the right thing by other people who are having similar issues. So I don't intend to make a single cent on the sale (but equally, not to lose any money.)
Thanks to Tim for stepping in to defend my rep, and no offense taken from anybody else. I'm thick skinned and know you were likely joking about. I just figured you might be interested to hear the whole story. (And honestly, it's therapeutic typing it.)
Another bump to collect more responses.
I ordered at about 12:05 am on release day from Amazon. sat there and refreshed the search page for at least 20 min before submitting the order.
I did see green "in stock" designation on the product page and quickly ordered the 16 gb and the dock. By the time I finished ordering all stock was gone.
there was no estimated arrival or ship date on the order status page, i just assumed i missed the initial run and would have to wait for another re-up.
forgot to check my email for a day and half, come back to my house on Saturday afternoon (ordered 4/26, shipped overnight on 4/29), only to find a carrier called "OnTrac" leaving the front of my house.
I didnt give it a second thought, I just figured they were delivering next door or my housemate got something.
good thing someone was home! I walk in and find a modest size box, look at the label, to me from Amazon. Nice.
also, i don't think the limited stock available is a function of Asus doing it on purpose or super, abnormally high demand. I do believe the reports that they had trouble sourcing different components in order to met their initial plan. there is no business case for creating false shortages to increase demand in the tech world, it's first come first serve for profits, IMHO of course.
newegg here
Ordered and got a shipping number in 3 hours. It should be here by Thursday.
Anyone else not had confirmation of payment.I sent them payment on 26/4/11 and despite numerous emails no response for confirmation of payment or expeced delivery date?
sent from my E Pad Transformer........without a leedroid rom :-(
No, and I don't think most people have. Only word from Asus is that if you have paid then they will ship it. From my invoice number I think I am about 23 in the queue as I ordered about 2 days after launch. I'm not too worried.
Looks like I might be 35th then if its the number on the invoice. I'm getting jealous of the Americans as quite a few seem to have got their dock bundles now.
The number on the invoice seems to be the day of the order followed by a number. I ordered on 9th April, and received invoice on 11 April, so invoice number is TFKB1104 followed by a three digit number. So I have no real idea where I am in the queue.
I did get an email confirmation of my payment after I requested they acknowledge receipt. It took less than two hours for them to respond to my email.
I have emailed 3 times in the. Last week and no reply
LEEDROID GB3.0.1DESIRE HD using XDA PREMIUM
I keep looking at their facebook page for info on the bundle stock and someone on there said they've only just received their confirmation after emailing before the long break so looks like they're still clearing the backlog.
stuntdouble said:
Looks like I might be 35th then if its the number on the invoice. I'm getting jealous of the Americans as quite a few seem to have got their dock bundles now.
Click to expand...
Click to collapse
I was too til I read that a lot of them don't seem to be working. I'm hoping that ours come from a different batch to theirs.
When I ordered I asked for confirmation which I got next day after funds had transferred into account. I ordered pretty early on maybe the take up has been bigger then expected and they can't confirm?
Sent from my MB860 using XDA App
Have people seen the update on the Asus UK Facebook page ?
http://www.facebook.com/asusuk?sk=wall
"Eee Pad Transformer Keyboard Dock update! Good news, everyone that ordered their keyboard dock and paid their invoice (as per the Ts & Cs on http://techinstyle.tv/news/eee-pad-transformer-keyboard-dock-offer/), should receive their keyboard dock next week. We have also processed orders from customers who sent proof of pre-ordering their Eee Pad by 22nd April without the physical serial number."
While light on specifics hopefully this does mean we'll see the first ones arriving in a few days.
dreadnought001 said:
I was too til I read that a lot of them don't seem to be working. I'm hoping that ours come from a different batch to theirs.
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Click to collapse
We can always hope that they are just being useless, and that we won't mess ours up. Most people's problems with the main tablet part are self inflicted it seems. On the other hand it sounds like the dock needs an update to function properly so hopefully that's a firmware job.
And yeah I've been on facebook a lot keeping my finger on the pulse as it were. Seems to be the main source of info, other than twitter which I dont use.
I win I'm number 9
and no I've not heard a peep
Mr Paul said:
I win I'm number 9
and no I've not heard a peep
Click to expand...
Click to collapse
I'm numbers 2 and 3 from the first day of the offer (got my postcode wrong on my first invoice ). I had no confirmation, but as long as the keyboard arrives I don't mind.
Sent from my Transformer TF101 using XDA Premium App
I‘'m at number 4000 ish...guess i'll just have to wait..
this is probably a good indication they've sold at least 4000 unit prior to 22nd April....
anyone got there's yet supposed to be coming this week
combat goofwing said:
anyone got there's yet supposed to be coming this week
Click to expand...
Click to collapse
Not yet, put a question up on the Asus Facebook page about it, but they seemed to have stop responding to people's questions there!!
Friday then lol
Any more news from any of you UK ilovekeyboard folks? I'm getting impatient waiting for mine.
stuntdouble said:
Any more news from any of you UK ilovekeyboard folks? I'm getting impatient waiting for mine.
Click to expand...
Click to collapse
Nothing here yet. Hopefully by the time mine arrives they'll have a formware update for the dock to fix some of the issues. By Anandtech's timeline it can't be long now...
stuntdouble said:
Any more news from any of you UK ilovekeyboard folks? I'm getting impatient waiting for mine.
Click to expand...
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No.. and me too!
Wednesday folks anyone got one from them yet
sent from my LEE Pad Transformer........I wish
Update. Site is a scam and asks for wire transfer.
Just ordered the tf700 from there for my daughter. Price is insane low for the 64gb, just not sure how trust worthy they are.
Used my wifes cc and there worry part is this.... it did not ask for phone number. All the other info was regular info, address, email and bla bla bla
Not 5 minutes later she gets pop up on her phone for a chat invite from easy electronic store. i saw it on the screen as she read it and said WTF, not seconds later she lost the pop up. I dont know what it was or where it came from. I cant find anything on her phone to see where it came from
I guess well see if the tf700 comes. If it does ill be ordering another for my other daughter so im crossing my fingers
I was looking at the site easyelectronicstore.com
I dunno there my friend...if it were me I'd cancel that credit card charge immediately.
What's the old saying:
"If it looks too good to be true"
DELETED
harveer123 said:
Hello, did you ever receive this product in the end??
This would be really helpful information..
Thanks,
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Seriously??????? Ijust posted this a few minutes ago. Shouldnt i give them a week atleast for it to get here????
I will update if i get it
carhigh said:
Seriously??????? Ijust posted this a few minutes ago. Shouldnt i give them a week atleast for it to get here????
I will update if i get it
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Yeah I only just realised that my bad - i just joined this xda thing and noticed you've been a member since 2009 - mistook it for you purchasing and posting this in 2009.
Thanks though that will be pretty helpful.
Considering that the two color options are "black" and "white" (two non existant colors on the tf700), I'd say it's probably not real..
harveer123 said:
Yeah I only just realised that my bad - i just joined this xda thing and noticed you've been a member since 2009 - mistook it for you purchasing and posting this in 2009.
Thanks though that will be pretty helpful.
Click to expand...
Click to collapse
LOL ok then. Makes sense. But yeah i will post once i get it and check it out and make sure its whats advertised. I hope it comes, and it would be helpful if anyone ordered from there and got what they ordered, whatever the order was for.
carhigh said:
LOL ok then. Makes sense. But yeah i will post once i get it and check it out and make sure its whats advertised. I hope it comes, and it would be helpful if anyone ordered from there and got what they ordered, whatever the order was for.
Click to expand...
Click to collapse
Yeah I know what you're saying I've been trying to look for the same thing, they're apparently selling iPhone 5's for £300 - BARGAIN OF THE YEAR! If it's legit that is... Cheers mate hopefully this'll help!! Good luck!!! I look forward to the *hopefully* all clear (Y)
EDIT: Should point out - a good observation on the Black/White colour availability on ALL products across the website but I done some searching they've been up as a website for about 28 days - no reviews - so looks like we're the guinea pigs of this site so we'll find out soon enough.. I checked it through this: scamadviser.com/ - go to 'check webiste' and type in www[dot]easyelectronicstore[dot]com
SECOND EDIT: I know I keep editing but I'm realising more bits and pieces that may help put two and two together. From a programmers point of view; adapting on the above colour availability 'black and white' across the site.. the actual 'Availability' read's 'In stock' as a drop down box. This should not be the case as the customer cannot choose whether something is in stock or not but we should only be able to view this information. So either poorly designed web pages or scam. - I've been talking to a 'representative' and they're saying all the right things but I guess overall we'll just have to wait and see..
BTW, i found this thru the google shopper app on my phone. Otherwise i can not find any other info on this retailer
Is the store located in U.S.A. ?
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
r3p34t3r said:
Is the store located in U.S.A. ?
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
Click to expand...
Click to collapse
The site says locations in Virginia and the UK...
Still say it looks shady...
I just looked the site up a few minutes ago & I was concerned about the contact number, it's a cell/mobile phone number not a direct land-line,which would raise my suspicions, I sincerely do hope ALL goes well & your product reaches you though I am concerned....
P.s.why don't you give them a call on the phone number the site gives you?(I didn't include it in my post incase I done something wrong)
Do not order from this website
Easyelectronicstore.com is REMARKABLY a lot like superstoregadgets.com both websites have both US and UK addresses (although superstoregadgets.com didn't have a US address a month ago) I was really excited about the price at first too since it was so cheap but when I went through their checkout process just to see how much they would charge for shipping I received an email saying this:
"We thank you for your order# (New ASUS Transformer Pad Infinity TF700 64GB 10.1" Android Tablet), and we want to inform you that your order has been received and confirmed, packed and will soon be ready for shipment, but we are unable to process your credit card because of the issues we are presently facing with our credit card processor, due to large volume of order we are receiving at this promo period, and no COD anymore, to complete this order, we need to receive your payment before we can ship out your order, all payments are to be made via Online Money Transfer (Western Union or Money Gram)."
Funny thing was...I never even entered any payment information yet. So I did some searching and the UK address for superstoregadgets had been used by several other online stores in the past and people had ordered stuff from them and never received their products.
Easyelectronicstore.com doesn't even have any certifications. Just a picture of a "safe and secure" badge on the page that doesn't even link to any agency that would support any confirmation that the site is legit. Just like with superstoregadgets.com when you search for the address on google you get no other indication that the website has an online presence or notoriety.
I SERIOUSLY BELIEVE THAT EASYELECTRONICSTORE.COM IS A SCAM. IF YOU HAVE ORDERED FROM THEM I WOULD SUGGEST IMMEDIATELY TRYING TO GET YOUR MONEY BACK AND I WOULD SUGGEST INVESTIGATING INTO POSSIBLY PUTTING A FRAUD ALERT ON THAT CARD.
It's better to be safe than sorry.
Yeah I think it is a scam. Luckily used cc instead of debit so I should be good to go. Gonna wait till tuesday and if I dont have anything from them im gonna try and call and then ill call my cc co.
My wife got the chat invite again today when she was out and it disapeared before she could get a screen shot for me.
Yup just got the email asking for wire transfer. She is calling then cc co in a bit
Well bud thanks for flagging this dodgy company for the rest of us ,suppose it was to good to be true....
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
"Yeah we have a minor issue with legitimate transaction methods not currently being done at our store, just send over a ball of twenties and we will get right on that super-special sale we have going right now... Send it by tonight and we will throw in a dock for free!"
Yea you know something is up when a professional email from customer service is just one giant run-on sentence with improper grammar.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Updated title hope it shows up in Google searches for others.
Cancled cc and put that to rest.
Amazon seems to be out of stock. I got time so ill keep watching
How much did the charge for the tablet on their site?
I have been looking for the perfect tpu case for my Nexus 4 and have accumulated more than I need. Instead of taking up valuable drawer space I am going to give these 6 away to 6 different people that post in this thread. It doesn’t matter what you post. I will use one of the online random number generators and let it pick 6 numbers. The people with those post numbers will receive a free tpu case. There will not be a choice of color, that will also be random. There are 5 cruizerlite cases (2 red, clear, green, and black) and one diztronic (smoke). I will also take care of the shipping. I will PM the winners to request their shipping information. If anyone decides they do not want the case, I will generate another random number and it will go to the next person.
I’m not sure how this will be received so I will try to make a decision soon on how long I will leave this open before I choose the numbers. I would guess no more than a week.
Only qualification I must use is that the shipping address be in the continental US. I apologize to those overseas members but shipping costs would be more than I am willing to bear and I do not want to get into the whole “send me money for shipping” thing. Hope you understand.
ETA: Any answers to questions or things I want to add I will try to keep in the OP so I don't pollute the post numbers. :good:
ETA 2/1/13: Anyone is welcome to post but again, as mentioned above, I will keep shipping within the continental US. Keep those entries coming! I will probably cut this off and generate the winning numbers on Monday the 4th. Thanks
ETA 2/3/13: There are several people wanting a case that are not continental US. Guys, like if have said you can post in the thread but I am not going to ship outside CONUS. If a number is chosen and that person's shipping address is outside CONUS I will generate another number. Sorry, not trying to be discriminatory or anything. I just don't want the added expense and hassle of shipping outside US.
ETA 2/4/13: This looks like a good place to stop the thread. Thanks to all those that have posted. I will soon be going to www.random.org and generating six random numbers and pm’ing the posters to get their shipping addresses. If someone’s shipping address is outside the CONUS I will generate another random number and pm that person until I get a total of 6 qualifying addresses. I will add the winners to the first post as I receive replies.
There have been a few questions wanting to know what case I am currently using. I have settled on two and they are both the cruzerlite tpu cases. I liked these cases from the start. The reason I wound up with this many is because I was looking for a color that I liked best. I settled on blue and black.
CONFIRMED WINNERS: jp6060, Devildog78965, Mackster248, CoCoGirl886, fatpeopleunite, graffixnyc
Not really sure what to post... But thanks for doing this. Those cases look awesome!
Please enter me! I am in Canada just for the notice. and very generous of you! thx
Thanks for doing this for XDA. We need more people like you
Thanks for giving back to the community!
Re: Free TPU cases for Nexus 4 - Giveaway!
Awesome! Your great man!
Sent from my Nexus 4 using xda premium
Re: Free TPU cases for Nexus 4 - Giveaway!
Thanks for this man, I've been looking for a good case!
Sent from my Nexus 4 using Tapatalk 2
Just ordered my Nexus 4 yesterday and this would solve the dilemna of my picking a case on my own :highfive: I am in Canada though so if that knocks me out of contention I understand
Thanks for offer!
grubbster said:
I have been looking for the perfect tpu case for my Nexus 4 and have accumulated more than I need. Instead of taking up valuable drawer space I am going to give these 6 away to 6 different people that post in this thread. It doesn’t matter what you post. I will use one of the online random number generators and let it pick 6 numbers. The people with those post numbers will receive a free tpu case. There will not be a choice of color, that will also be random. There are 5 cruizerlite cases (2 red, clear, green, and black) and one diztronic (smoke). I will also take care of the shipping. I will PM the winners to request their shipping information. If anyone decides they do not want the case, I will generate another random number and it will go to the next person.
I’m not sure how this will be received so I will try to make a decision soon on how long I will leave this open before I choose the numbers. I would guess no more than a week.
Only qualification I must use is that the shipping address be in the continental US. I apologize to those overseas members but shipping costs would be more than I am willing to bear and I do not want to get into the whole “send me money for shipping” thing. Hope you understand.
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just got my nexus 4 today; free TPU case would be awesome!
Re: Free TPU cases for Nexus 4 - Giveaway!
I'll take one.
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Re: Free TPU cases for Nexus 4 - Giveaway!
Me red android pwz
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Re: Free TPU cases for Nexus 4 - Giveaway!
I suppose I am now officially entered
Thanks for doing this!
Sent from my MB886 using xda app-developers app
POST!
I am not a fan of spamming but when I do...
I'm game !!!!
if its free its ok with me !!!!!!!! hope i get selected just got my phone today she feels naked lol
Really nice of you to do this! Hope I win.
Thanks! Would love to win one!
Re: Free TPU cases for Nexus 4 - Giveaway!
Really nice of you for doing this.
Sent from my Nexus 4 using Tapatalk 2
Thank you man you are very nice we need more people like you
Good luck everyone!!
Re: Free TPU cases for Nexus 4 - Giveaway!
Very generous of you
Sent from my Nexus 4 using Tapatalk 2
So a month ago I ordered a nexus 4 8gb. The next day my friend decided he wanted to sell he's nexus 4 8gb. He said he will sell it to me for 300$ instead of 372$ from the play store. Of course I bought it. I wanted to cancel my order so went on my Google wallet account to cancel it. Surprise it doesn't work. Take note that the phone hasn't shipped yet. I call them and I explain to them that I will like to cancel my order. The lady tells me that my order has been processed and she can't cancel. She than tells me I have to wait until it comes and wen
UPS arrives at my door to return it to the sender. I asked if this was a joke. I never in my life heard of that. If an item hasn't shipped yet isn't it easier to stop it before it leaves ? I didn't make a big story and did what she said. I was charged the 372$. Tracked with UPS and when it was near my house, called UPS and said that I refuse the order and that they may send it back to the sender. Perfect they sent it back. And it arrived back to them the Friday, *02/15/2013 at*9:30. I emailed them to know when they will refund me.
They said : If your package is unopened, Google will issue a refund to the card originally charged within 2 weeks.
I'm OK with that no problem.
2 weeks pass. I call them starting to get annoyed.
Now they changed the 2 weeks to 14 businesses days :banghead:
But in the first email they sent they clearly said 2 weeks if package was unopened.
"Thank you for contacting Google Play Hardware Support.
I understand your concern and frustration with the refund for the returned Nexus 4 device.
If your package is unopened, Google will issue a refund to the card originally charged for the order within 2 weeks.
If your package was opened, your returned device must first be inspected before determining the validity of the refund request. Results of the inspection will generally be available within 14 business days after your device is returned."
I remind you that my nexus 4 didn't even make it to my door. Emailed them and got the same message pasted again. Called them and wanted to talk to a supervisor. They said that 14 working days is their policies blabla and that they can't do anything for me.
I was really annoyed and decided to wait the 14 work days. Which was last Friday. I was supposed to get my refund, or at least it should appear on my Google wallet account, but again nothing.
Emailed them back and this is what they sent me back :
Hello,
Thank you for contacting Google. I've forwarded your case to a specialist to check on the status of your return. I do apologize for all of the hassle and I would definitely be frustrated were I in this situation, but rest assured I am going to do all I can to resolve the situation quickly for you.
In the meantime, if you come across any other information that you'd like to pass along, please feel free to reply to this email. Your responses will automatically go to the specialist working on your case.
Thanks again for your patience and understanding.
My regards,
Erin*
Google Play Support.
10 minutes later I got a new email :
Hello,
If your package is unopened, Google will issue a refund to the card originally charged for the order within 3-5*Business.
If your package was opened, your returned device must first be inspected before determining the validity of the refund request. Results of the inspection will generally be available within 14 business days after your device is returned.
If your refund has already been processed by Google, it may take a few business days for your account to reflect this. Please contact your bank directly if you would like additional details on receiving the funds from a processed refund.
You can always check to see if a refund has been processed by visiting https://wallet.google.com/
My regards,
Erin*
Google Play Support.
I think I am about to explode. Google customer is the worst customer service I ever had.
Now my question is: what to do next ?
Never buying a device from the Google store, NEVER.
/rant
Sent from my Nexus 7 using Tapatalk 2
I laughed my ass off when reading "they change 2 weeeks to 14 business days"....
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nopain9nogain said:
I laughed my ass off when reading "they change 2 weeeks to 14 business days"....
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14 business days is 3 working weeks.
2 weeks is 2 working weeks.
Anyways they keep changing how much it should take.
Sent from my Nexus 4 using Tapatalk 2
nopain9nogain said:
I laughed my ass off when reading "they change 2 weeeks to 14 business days"....
Sent from my SGH-I777 using xda premium
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Click to collapse
I just love how they do such things. But even worse, they say that generally in 14 business days results of the device inspection will be avaliable. Makes you think about what is there really to inspect lol
I have the emails from tech support.
First one says 3-5 business days if unopened and 2 weeks if opened. Than the second one says 14 business day. Its been 26 working/business days and not a sign of refund. That's pretty bad from a company as big as Google.
Sent from my Nexus 4 using Tapatalk 2
Hmmmm
Called them and they said they are having issues with their returns because they are using a new automated return service. I personally think it's a joke.
If any one has the same problems please let me know.
Sent from my Nexus 4 using Tapatalk 2
I understand your frustration, but you couldn't possibly have anything to truly be worried about here economically/legally right?
Here in Norway at least, if the situation isn't resolved for the customer, the Consumer Advisory (translated as best I can) would tear the company apart with friggin chainsaws.
Written statements by employees, not having even accepted the package, and so on, pretty clear case IMO.
Best wishes
Sent from my GT-I9000 using xda premium
Hr Kristian said:
I understand your frustration, but you couldn't possibly have anything to truly be worried about here economically/legally right?
Here in Norway at least, if the situation isn't resolved for the customer, the Consumer Advisory (translated as best I can) would tear the company apart with friggin chainsaws.
Written statements by employees, not having even accepted the package, and so on, pretty clear case IMO.
Best wishes
Sent from my GT-I9000 using xda premium
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Click to collapse
I'm seriously thinking to take legal actions. Their policies clearly states 14 business days for opened packages and 3-5 days for unopened ones. It's been 26 days !!!!!
Sent from my Nexus 7 using Tapatalk 2
Thats why i always buy my phones in a store,
I think support in a store is much better
Good luck on getting your refund
xUntilOne said:
Thats why i always buy my phones in a store,
I think support in a store is much better
Good luck on getting your refund
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Click to collapse
Thanks, but unfortunately Nexus 4 is only available on Play store without contract.
Sent from my Nexus 7 using Tapatalk 2
File a complaint online with the BBB. It will light a fire under Google to get this resolved.
Sent from the HOXL dimension of S-OFF
c5satellite2 said:
File a complaint online with the BBB. It will light a fire under Google to get this resolved.
Sent from the HOXL dimension of S-OFF
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Click to collapse
What is BBB ? I am from Canada I will see what I can do here.
Sent from my Nexus 7 using Tapatalk 2
Better Business Bureau, we have it here in Canada too.
http://www.bbb.org/sanjose/business-reviews/internet-services/google-in-mountain-view-ca-214105
coolloser said:
Better Business Bureau, we have it here in Canada too.
http://www.bbb.org/sanjose/business-reviews/internet-services/google-in-mountain-view-ca-214105
Click to expand...
Click to collapse
Filled a complaint will see what happens next
Sent from my Nexus 4 using Tapatalk 2
seems you would better got the phone and resell it by your own
I worked for a well known action camera company in the customer service dept before moving on to better things and this all sounds very familiar. That was our standard procedure for returns as well, so it is possible that it is something to do do with either UPS or the system they're using - I remember it was actually for service reps to cancel if the order had been processed, even if we escalated it. The 14 business days sounds about right too, although the support rep should cop a little flak there for not saying that instead of 2 weeks and not mentioning the possibility of delays.
I also remember moving to a new returns service (automated too funnily enough), which caused ridiculous delays - packages getting lost, getting sent to the wrong department, you name it.
Bear in mind that the rep is just as frustrated as you at this point - in scenarios like this we would constantly check up on the status and ask the manager to escalate it to shipping/accounts but our hands are tied.
Mention the possibility of legal action if you want, but you'll likely get pointed towards the T&Cs absolving the company of any fault.
I'm pretty confident I could name and shame the companies providing these services but sadly that'd breach the NDA I signed.
Good luck man.
I have been shouting that google is cheating u people and mods kept on deleting my thread. They had supply issue to they booked the order and now after 3 months when much better devices are in the market they are forcing users to buy them.
They even charged much for the old socs. When arms new designs were 1 month ahead.
So
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Kewl, no one cares.
hahahaha kept me entertained i laughed during my precalc class xD
- xelectronicax -
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xelectronicax said:
hahahaha kept me entertained i laughed during my precalc class xD
- xelectronicax -
Sent from my YP-G70 using xda app-developers app
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Lol precalc hahahah get on my level linear algebra
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