[POLL] Asus Transformer US Success Poll (Shipping Confirmed) - Eee Pad Transformer Q&A, Help & Troubleshooting

ONLY VOTE ON A RETAILER IF YOU ALREADY GOT IT, OR HAVE A TRACKING NUMBER
I wanted to create a poll to get an idea of what retailers are getting the most stock. This will also give us an idea of how many xda member have actually had success. If you ordered multiple from one store, just vote on the one, and post how many you got here. I will try to update this post summarizing all of the extras.

Walmart, delivery within 2 hours

Isn't this the exact same as the US owners sign in thread?
(I haven't gotten one yet, gonna wait till mid may probably)
Sent from my Droid using XDA App

nsstrunks said:
Isn't this the exact same as the US owners sign in thread?
(I haven't gotten one yet, gonna wait till mid may probably)
Sent from my Droid using XDA App
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Well, if the OP put a poll in the thread, then I would say yes.

Bumping to get more responses.

Amazon and newegg
A thread on this already though but getting votes on backorders too!
http://forum.xda-developers.com/showthread.php?t=1053679

dotpro said:
Amazon and newegg
A thread on this already though but getting votes on backorders too!
http://forum.xda-developers.com/showthread.php?t=1053679
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Thanks, I didn't see that one. It's a little over complicated. Especially since people's statuses have changed within the past 24 hours.

timtlm said:
Thanks, I didn't see that one. It's a little over complicated. Especially since people's statuses have changed within the past 24 hours.
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hehe, yeah, 24 hours is an eternity here.

Not voting yet, as I don't know whether I can revise my answer, and Amazon is supposedly *about* to ship now too, but I have an origin scanned NewEgg order, I have a Tiger Direct order supposedly awaiting pickup, and I have an Amazon order "shipping soon" but with no ETA. Once Amazon ships, I'll vote in the poll to add all three.

Amazon
Amazon x2.
1 in hand.
1 due Monday according to tracking.

knoxploration said:
Not voting yet, as I don't know whether I can revise my answer, and Amazon is supposedly *about* to ship now too, but I have an origin scanned NewEgg order, I have a Tiger Direct order supposedly awaiting pickup, and I have an Amazon order "shipping soon" but with no ETA. Once Amazon ships, I'll vote in the poll to add all three.
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OK, Amazon has shipped out, so that's now tracking numbers received from all three companies. Amazon and NewEgg had origin scans immediately, Tiger Direct still hasn't done despite getting the tracking number first.
NewEgg was by FAR the fastest to ship, and Amazon took the longest by a good half day.
Of the three, the only good experience was NewEgg. Amazon and Tiger Direct were both absolutely terrible, required multiple chase-ups to get anything done, flat-out lied to me at some points, and likely still wouldn't have shipped if I'd not done anything to get them moving.
Although they haven't admitted as much or given me *any* real information, Amazon's issues seem largely to relate to my decision to use One Click purchase, which I'll never be using again. (Doing so appears to delay initial processing of your order by 30 minutes from the time the last One Click item was added to your account, even if it is a completely separate order with separate shipping and invoice from the other items you've purchased.
Tiger Direct's issues seem to relate to basic competence, and I have no intention of ever buying a product from them again.
The only company not to ship anything to me at all was B&H, but in fairness, they were the second-last order placed (the last one placed on launch day), and I cancelled the order with them immediately that I received my first tracking number from a competitor.

knoxploration said:
OK, Amazon has shipped out, so that's now tracking numbers received from all three companies. Amazon and NewEgg had origin scans immediately, Tiger Direct still hasn't done despite getting the tracking number first.
NewEgg was by FAR the fastest to ship, and Amazon took the longest by a good half day.
Of the three, the only good experience was NewEgg. Amazon and Tiger Direct were both absolutely terrible, required multiple chase-ups to get anything done, flat-out lied to me at some points, and likely still wouldn't have shipped if I'd not done anything to get them moving.
Although they haven't admitted as much or given me *any* real information, Amazon's issues seem largely to relate to my decision to use One Click purchase, which I'll never be using again. (Doing so appears to delay initial processing of your order by 30 minutes from the time the last One Click item was added to your account, even if it is a completely separate order with separate shipping and invoice from the other items you've purchased.
Tiger Direct's issues seem to relate to basic competence, and I have no intention of ever buying a product from them again.
The only company not to ship anything to me at all was B&H, but in fairness, they were the second-last order placed (the last one placed on launch day), and I cancelled the order with them immediately that I received my first tracking number from a competitor.
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Excuse me for asking, but why are you ordering more than one? *confused*
Sent from the most "Epic" phone in the world! ...Using XDA Premium app

js042507 said:
Excuse me for asking, but why are you ordering more than one? *confused*
Sent from the most "Epic" phone in the world! ...Using XDA Premium app
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so he can sell on ebay and gouge
Sent from my HTC Glacier using XDA Premium App

lou0611 said:
so he can sell on ebay and gouge
Sent from my HTC Glacier using XDA Premium App
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No, he was just trying to get one. Every time he ordered one, they would be out of stock and not ship, so he would try the again. I did the same, but was able to cancel the unsuccessful ones before they shipped. If you followed the us availability thread you would know he just plans to sell the extras at cost to other members.
Edit : someone claims to have bought one from office depot. Hmm, I haven't seen anything about them ever having it.

timtlm said:
No, he was just trying to get one. Every time he ordered one, they would be out of stock and not ship, so he would try the again. I did the same, but was able to cancel the unsuccessful ones before they shipped. If you followed the us availability thread you would know he just plans to sell the extras at cost to other members.
Edit : someone claims to have bought one from office depot. Hmm, I haven't seen anything about them ever having it.
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I was kidding. IM still looking for one. I returned my Acer iconia
Sent from my HTC Glacier using XDA Premium App

Yeah, I understand. Asus made a mistake with limiting their stock. C'mon Asus! I have called all of the local stores, and checked online numerous times for a darn transformer. This is getting ridiculous...seriously. I will post some info immediately if I happen to score. Two weeks, and these will be overstocked though. I have no patience either.
Sent from the most "Epic" phone in the world! ...Using XDA Premium app

Yep, timtlm's spot-on. I ordered from Amazon shortly after they went on sale, but could see they'd screwed my order up, as they never tried to charge my card or ship, and at 5AM on my supposed delivery day, they suddenly backordered me. So, I ordered from Tiger Direct when they briefly came in stock, they again accepted my order, this time my card was authorized too, and my order went to the warehouse for six hours. Then they too backordered me. In the meantime, I'd also gotten into the queue at B&H, who I knew were backordered, just in case they got stock. I knew I'd be very near the start of their queue, because I prepared very carefully to order when they opened for business.
Turns out all three of the above shipped out orders to customers behind me in the queue, and skipped me.
So I placed a fourth and final order late on Thursday, when NewEgg briefly came in stock, having seen my other orders being ignored despite calls and emails to try and fix the situation.
NewEgg shipped the following afternoon, but in the meantime I'd apparently put the fear of god into a manager at Tiger when I'd called them the previous day, and my order was the very next one they shipped. And finally, Amazon claimed to have identified a problem in my account after two hours of web chat and 3 or 4 detailed emails from me. So they started shipping too, but with no ETA.
Tiger I couldn't stop from delivering at that point, but UPS hadn't scanned my shipping tag, so I also couldn't trust them not to screw up again and print a tag then leave it sitting. (I have only a week to receive the tab before a lengthy overseas trip.) Amazon had no ETA, so I likewise had no idea if I'd sit in "Shipping Soon" for days. I cancelled B&H at this point, but I didn't dare stop NewEgg.
Turned out NewEgg shipped before Tiger scanned or Amazon gave me an ETA. Then in the next few hours, I suddenly had scanned tracking numbers for all three.
And I'm planning to sell the extra two at my exact cost, once they arrive. (Well, unless my wife decides she wants to keep one too.) I've been through hell with this launch, and I want to do the right thing by other people who are having similar issues. So I don't intend to make a single cent on the sale (but equally, not to lose any money.)
Thanks to Tim for stepping in to defend my rep, and no offense taken from anybody else. I'm thick skinned and know you were likely joking about. I just figured you might be interested to hear the whole story. (And honestly, it's therapeutic typing it.)

Another bump to collect more responses.

I ordered at about 12:05 am on release day from Amazon. sat there and refreshed the search page for at least 20 min before submitting the order.
I did see green "in stock" designation on the product page and quickly ordered the 16 gb and the dock. By the time I finished ordering all stock was gone.
there was no estimated arrival or ship date on the order status page, i just assumed i missed the initial run and would have to wait for another re-up.
forgot to check my email for a day and half, come back to my house on Saturday afternoon (ordered 4/26, shipped overnight on 4/29), only to find a carrier called "OnTrac" leaving the front of my house.
I didnt give it a second thought, I just figured they were delivering next door or my housemate got something.
good thing someone was home! I walk in and find a modest size box, look at the label, to me from Amazon. Nice.
also, i don't think the limited stock available is a function of Asus doing it on purpose or super, abnormally high demand. I do believe the reports that they had trouble sourcing different components in order to met their initial plan. there is no business case for creating false shortages to increase demand in the tech world, it's first come first serve for profits, IMHO of course.

newegg here
Ordered and got a shipping number in 3 hours. It should be here by Thursday.

Related

[Q] Where did you find your Transformer? (US)

As many of you guys know the Asus transformer came out today in the us. But i cant seem to find one! I've called all the bestbuys in my area, none of them have even heard of it, or have any info in their systems. Amazon and most other online retailers are sold out already. Where did you guys find em, if you did.
Alex2x3 said:
As many of you guys know the Asus transformer came out today in the us. But i cant seem to find one! I've called all the bestbuys in my area, none of them have even heard of it, or have any info in their systems. Amazon and most other online retailers are sold out already. Where did you guys find em, if you did.
Click to expand...
Click to collapse
I bought two of the TF101-A1 (16GB version) at Fry's (they had 3 total) and I placed an order at Walmart.com at like 1am, which is supposed to be here tomorrow. I haven't been able to find a docking station anywhere...online or retail.
I managed to snag one of the TD bundles yesterday morning. No luck on any keyboard docks though
http://forum.xda-developers.com/showthread.php?t=1045109
You need to be a materialistic individual to be able to stay up all night waiting for the Web sites to post the ASUS Transformer on their site at 3am only to have the entire stock be sold out in 3 minutes. I guess some people do not have jobs. So now you just wait like normal people and wait for the new shipment to arrive. I would recommend you pre order one. This is troublesome to know that this happens when something new is added to the market and people must have it now! In a month you will probably see a lot of them end up on EBay as the next new tablet will arrive and they will all have to have it now!
Good Luck
Alex2x3 said:
As many of you guys know the Asus transformer came out today in the us. But i cant seem to find one! I've called all the bestbuys in my area, none of them have even heard of it, or have any info in their systems. Amazon and most other online retailers are sold out already. Where did you guys find em, if you did.
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Click to collapse
Hurry. Won't last.
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=154012
edit: not worth it.
Yeah, please the thread clean and on topic guys, what does it matter to you if someone sells a device to get another?
thanks
Badwolve1
Damn it! So I went to Fry's because I thought they would atleast have it...
They also had no clue bout it... I feel like Asus left Illinois out of the loop...
And now the tigerdirect link is sold out too! Just my luck.
got mine from amazon and supposed to be delivered tomorrow.
hope you all get yours soon
Alex2x3 said:
Damn it! So I went to Fry's because I thought they would atleast have it...
They also had no clue bout it... I feel like Asus left Illinois out of the loop...
And now the tigerdirect link is sold out too! Just my luck.
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you can try your luck on B&H since its a jewish holiday their store is closed and are not doing any online service til 9pm of today and the stores are not open today as well. you can check their website or go to the thread above to find the link.
They're hiding all over this planet so I had to go all the way to Cybertron to get mine.
jk, jk
I'm waiting for a brick and mortar store. I don't want to have to deal with mailing it back or waiting to get my $399 refunded in case I don't like it. So yeah, if anyone finds it at an actual store (target, walmart, best buy, other popular nationwide chain) please PM me! I have 2 weeks from yesterday till I can't return my Iconia Tab for a refund anymore.
Ordered mine at B&H at 9:00pm sharp, saved the tax and free shipping. If I don't like it ill sell it on Craigslist or ebay.... now just gotta play that waiting game
Sent from my PC36100 using XDA App
Ordered mine on BestBuy.com last night between 12:30 and 1 am or so Pacific time, after failing on a number of other sites (missed the mad Amazon dash).
I couldn't actually find the product on BestBuy's site at that time via search but someone had posted a link on the preorder/retail thread that went to the direct order page.. followed the link.. it worked! Added item to cart, chose next day shipping, was expecting to get some sort of out of stock message at some stage of the order process as had happened on a few other sites, but it worked all the way through... Got confirmation email a few minutes later, shipping notice this morning along with a tracking number that UPS now confirms should arrive at my home tmw before 3pm.
Unfortunately the keyboard dock seems to be basically vaporware at this point, and that's a big motivator in why I picked this tablet so I hope I can buy one prior to June but it is difficult to tell if that will be possible since ASUS is doing a horrible, horrible job of communicating actual availability.
Ordered from Amazon 12:00 am on launch day. Received it yesterday!

PSA - ebay Keyboard & Tablet combo in stock

Was on ebay - and saw that Keyboard / Tablet combos are selling from a Seller in Florida. Only a $57.00 Premium above list price w/ free shipping.
http://cgi.ebay.com/ASUS-16gb-Eee-P...70743324834?pt=US_Tablets&hash=item3f098f48a2
I have no affiliation with the seller - just figured I'd pass the link along - since I've been lurking this forum since the transformer's release date and it had a keyboard with tablet.
NewEgg has them in stock at the time of this post also, and for only $129 + shipping:
http://www.newegg.com/Product/Produ...27&cm_re=TF101_DOCKING-_-34-991-427-_-Product
Sweet,
Maybe the Brick & Mortars will get em in stock soon - so I can go check it out in person.
bleclair said:
NewEgg has them in stock at the time of this post also, and for only $129 + shipping:
http://www.newegg.com/Product/Produ...27&cm_re=TF101_DOCKING-_-34-991-427-_-Product
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That goes for the Canadian newegg site as well!
nook-color said:
Was on ebay - and saw that Keyboard / Tablet combos are selling from a Seller in Florida. Only a $57.00 Premium above list price w/ free shipping.
http://cgi.ebay.com/ASUS-16gb-Eee-P...70743324834?pt=US_Tablets&hash=item3f098f48a2
I have no affiliation with the seller - just figured I'd pass the link along - since I've been lurking this forum since the transformer's release date and it had a keyboard with tablet.
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Good find. Just curious. It states "These are in-stock, and will ship within 3-5 days". Why will ship in 3-5 days if they are in-stock? Almost seems like they are expecting stock in 3-5 days but are listing it earlier.
gorby911 said:
Good find. Just curious. It states "These are in-stock, and will ship within 3-5 days". Why will ship in 3-5 days if they are in-stock? Almost seems like they are expecting stock in 3-5 days but are listing it earlier.
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Click to collapse
I saw the same thing and thought that was odd. Seems like they could be gambling on getting some in. One seller listed over 90 available which (unless he's a distributor) I found hard to believe.
and just like that, they're gone thanks for coming out, everyone!
Was able to get in on a Newegg one. Card has been charged. Hope it ships soon so I can cancel my other 2 orders elsewhere.
Darnit. Missed the dock... I set up a notify and already have one on Amazon.
Do like the NewEgg price, tho!
It shipped!! I didn't think I was ever going to get one.

Scam site. easyelectronicstore

Update. Site is a scam and asks for wire transfer.
Just ordered the tf700 from there for my daughter. Price is insane low for the 64gb, just not sure how trust worthy they are.
Used my wifes cc and there worry part is this.... it did not ask for phone number. All the other info was regular info, address, email and bla bla bla
Not 5 minutes later she gets pop up on her phone for a chat invite from easy electronic store. i saw it on the screen as she read it and said WTF, not seconds later she lost the pop up. I dont know what it was or where it came from. I cant find anything on her phone to see where it came from
I guess well see if the tf700 comes. If it does ill be ordering another for my other daughter so im crossing my fingers
I was looking at the site easyelectronicstore.com
I dunno there my friend...if it were me I'd cancel that credit card charge immediately.
What's the old saying:
"If it looks too good to be true"
DELETED
harveer123 said:
Hello, did you ever receive this product in the end??
This would be really helpful information..
Thanks,
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Seriously??????? Ijust posted this a few minutes ago. Shouldnt i give them a week atleast for it to get here????
I will update if i get it
carhigh said:
Seriously??????? Ijust posted this a few minutes ago. Shouldnt i give them a week atleast for it to get here????
I will update if i get it
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Yeah I only just realised that my bad - i just joined this xda thing and noticed you've been a member since 2009 - mistook it for you purchasing and posting this in 2009.
Thanks though that will be pretty helpful.
Considering that the two color options are "black" and "white" (two non existant colors on the tf700), I'd say it's probably not real..
harveer123 said:
Yeah I only just realised that my bad - i just joined this xda thing and noticed you've been a member since 2009 - mistook it for you purchasing and posting this in 2009.
Thanks though that will be pretty helpful.
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LOL ok then. Makes sense. But yeah i will post once i get it and check it out and make sure its whats advertised. I hope it comes, and it would be helpful if anyone ordered from there and got what they ordered, whatever the order was for.
carhigh said:
LOL ok then. Makes sense. But yeah i will post once i get it and check it out and make sure its whats advertised. I hope it comes, and it would be helpful if anyone ordered from there and got what they ordered, whatever the order was for.
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Yeah I know what you're saying I've been trying to look for the same thing, they're apparently selling iPhone 5's for £300 - BARGAIN OF THE YEAR! If it's legit that is... Cheers mate hopefully this'll help!! Good luck!!! I look forward to the *hopefully* all clear (Y)
EDIT: Should point out - a good observation on the Black/White colour availability on ALL products across the website but I done some searching they've been up as a website for about 28 days - no reviews - so looks like we're the guinea pigs of this site so we'll find out soon enough.. I checked it through this: scamadviser.com/ - go to 'check webiste' and type in www[dot]easyelectronicstore[dot]com
SECOND EDIT: I know I keep editing but I'm realising more bits and pieces that may help put two and two together. From a programmers point of view; adapting on the above colour availability 'black and white' across the site.. the actual 'Availability' read's 'In stock' as a drop down box. This should not be the case as the customer cannot choose whether something is in stock or not but we should only be able to view this information. So either poorly designed web pages or scam. - I've been talking to a 'representative' and they're saying all the right things but I guess overall we'll just have to wait and see..
BTW, i found this thru the google shopper app on my phone. Otherwise i can not find any other info on this retailer
Is the store located in U.S.A. ?
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
r3p34t3r said:
Is the store located in U.S.A. ?
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
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The site says locations in Virginia and the UK...
Still say it looks shady...
I just looked the site up a few minutes ago & I was concerned about the contact number, it's a cell/mobile phone number not a direct land-line,which would raise my suspicions, I sincerely do hope ALL goes well & your product reaches you though I am concerned....
P.s.why don't you give them a call on the phone number the site gives you?(I didn't include it in my post incase I done something wrong)
Do not order from this website
Easyelectronicstore.com is REMARKABLY a lot like superstoregadgets.com both websites have both US and UK addresses (although superstoregadgets.com didn't have a US address a month ago) I was really excited about the price at first too since it was so cheap but when I went through their checkout process just to see how much they would charge for shipping I received an email saying this:
"We thank you for your order# (New ASUS Transformer Pad Infinity TF700 64GB 10.1" Android Tablet), and we want to inform you that your order has been received and confirmed, packed and will soon be ready for shipment, but we are unable to process your credit card because of the issues we are presently facing with our credit card processor, due to large volume of order we are receiving at this promo period, and no COD anymore, to complete this order, we need to receive your payment before we can ship out your order, all payments are to be made via Online Money Transfer (Western Union or Money Gram)."
Funny thing was...I never even entered any payment information yet. So I did some searching and the UK address for superstoregadgets had been used by several other online stores in the past and people had ordered stuff from them and never received their products.
Easyelectronicstore.com doesn't even have any certifications. Just a picture of a "safe and secure" badge on the page that doesn't even link to any agency that would support any confirmation that the site is legit. Just like with superstoregadgets.com when you search for the address on google you get no other indication that the website has an online presence or notoriety.
I SERIOUSLY BELIEVE THAT EASYELECTRONICSTORE.COM IS A SCAM. IF YOU HAVE ORDERED FROM THEM I WOULD SUGGEST IMMEDIATELY TRYING TO GET YOUR MONEY BACK AND I WOULD SUGGEST INVESTIGATING INTO POSSIBLY PUTTING A FRAUD ALERT ON THAT CARD.
It's better to be safe than sorry.
Yeah I think it is a scam. Luckily used cc instead of debit so I should be good to go. Gonna wait till tuesday and if I dont have anything from them im gonna try and call and then ill call my cc co.
My wife got the chat invite again today when she was out and it disapeared before she could get a screen shot for me.
Yup just got the email asking for wire transfer. She is calling then cc co in a bit
Well bud thanks for flagging this dodgy company for the rest of us ,suppose it was to good to be true....
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
"Yeah we have a minor issue with legitimate transaction methods not currently being done at our store, just send over a ball of twenties and we will get right on that super-special sale we have going right now... Send it by tonight and we will throw in a dock for free!"
Yea you know something is up when a professional email from customer service is just one giant run-on sentence with improper grammar.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Updated title hope it shows up in Google searches for others.
Cancled cc and put that to rest.
Amazon seems to be out of stock. I got time so ill keep watching
How much did the charge for the tablet on their site?

[Resolved] [Q] is negri electronics trustworthy?

The only thing i can rely on is this: http://www.resellerratings.com/store/Negri_Electronics
anybody have experience with them?
http://negrielectronics.com
I ordered a Lumia 820 and 920 from them and I really recommend you. I live in Mexico City and I haven't problem to my packages. They ship to a lot of countries via UPS and Fedex (I got my two phones by Fedex). They can help you with the customs in your country if you ask them. Five stars rated by me.
imeem said:
The only thing i can rely on is this: http://www.resellerratings.com/store/Negri_Electronics
anybody have experience with them?
http://negrielectronics.com
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Reseller ratings, unfortunately, is not a good sample to seek accurate reviews from. 9 times out of 10 customers only use this site to leave negative comments. While only 2% of all orders actually leave reviews to begin with.
Reviews found here are more accurate: http://nel.ec/NEGoogleReviews
These reviews are taken directly from the customer, by Google Checkout, in their follow up email that is sent to all shipped orders. This will give you a better sample, and size for your request.
- Negri Electronics
Negri Electronics said:
Reseller ratings, unfortunately, is not a good sample to seek accurate reviews from. 9 times out of 10 customers only use this site to leave negative comments. While only 2% of all orders actually leave reviews to begin with.
Reviews found here are more accurate: http://nel.ec/NEGoogleReviews
These reviews are taken directly from the customer, by Google Checkout, in their follow up email that is sent to all shipped orders. This will give you a better sample, and size for your request.
- Negri Electronics
Click to expand...
Click to collapse
wow never expected a person related to Negri Electronics to reply to this thread.
Ordered 2 HTC Butterfly and they were cancelled without explanation
Last week I bought 2 HTC Butterfly, from Negri Electronics. At first, the site wouldn´t let me buy 2, so I bought just one for $ 779.50.
I came back the nex day for the other one that I needed, and saw that the price had gone up to $ 818. I really needed these phones so I bought it anyways. A few days later, I get a refund notice from the 2 sites I used to pay for my purchase, Paypal and Amazon, and no email, no explanation whatsoever from Negri. There is something very fishy about this company, I´¨ve been researching online and found several complaints about them.
The phones I purchased and were cancelled without any reason are listed as IN STOCK on their web site, if I were you I would stay away from these people, just my 2 cents.
Hippolito said:
Last week I bought 2 HTC Butterfly, from Negri Electronics. At first, the site wouldn´t let me buy 2, so I bought just one for $ 779.50.
I came back the nex day for the other one that I needed, and saw that the price had gone up to $ 818. I really needed these phones so I bought it anyways. A few days later, I get a refund notice from the 2 sites I used to pay for my purchase, Paypal and Amazon, and no email, no explanation whatsoever from Negri. There is something very fishy about this company, I´¨ve been researching online and found several complaints about them.
The phones I purchased and were cancelled without any reason are listed as IN STOCK on their web site, if I were you I would stay away from these people, just my 2 cents.
Click to expand...
Click to collapse
Very sorry to hear about your issue. Did you ask anyone at NegriCare about these issues before posting on this board? Often times asking a customer care representative you are able to get an answer so your post on this board is complete. Instead it just leaves others in the dark thinking that we did something deceitful.
If you have an order number, you can contact [email protected] and you can check on the status. Here are some possibly reasons it was canceled.
1. You paid with Google or Amazon and the order was considered "fraud" and it was canceled. At this point no email is sent from our behalf.
2. You paid with PayPal for a color BLACK Butterfly, which is not released. At this point the order would be canceled after 30 days automatically. We do not have the option to extend that.
3. The order was canceled because you sent an email to request just this. In this case your order would have been canceled and no email would be sent.
These are all possibly scenarios. There isn't anything "fishy" about canceled orders. In fact, it happens alot. The screening process is quite involved and out of our control. Often times the customer would be furious with us when we didn't do anything. This is why it's best to contact the company prior to venting on message boards as it might not have been under our control.
Please contact us at your earliest convenience. It's never nice to be called "fishy" and we would like to make sure that you don't have that opinion of us any longer.
---------- Post added at 03:13 PM ---------- Previous post was at 03:08 PM ----------
Hippolito said:
There is something very fishy about this company, I´¨ve been researching online and found several complaints about them.
The phones I purchased and were cancelled without any reason are listed as IN STOCK on their web site, if I were you I would stay away from these people, just my 2 cents.
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You will always find complaints if you look hard enough. We just hope that you are able to see past the petty issues that a few customers had and focus on the great experiences others have had - and posted about.
Here are a few 3rd party sites that collect reviews of Negri Electronics
http://nel.ec/Y8f2mS
http://nel.ec/ZH6Pqf
http://nel.ec/R7riBe
Please keep in mind that it's very difficult to get a customer to leave a good review even if they have had a great experience. Often times the only time a review is left is when it's negative. Of over 56,000 successful orders, only the above have left reviews. Of that population, look at how many are positive.
No
I had a misfortune to buy a defective phone from this web-store. After the return, multiple emails, delays, unreasonable and unfair offers, they have finally suggested a partial refund which I agreed to just to be ignored once again. Today, 7 months since return, our dispute is still not settled. I wouldn't call that trustworthy.
Something has happened to them. Their "contact' page is missing. and my replies to my existing email chain are unanswered for 3 weeks.

Question Status for Everyone who Ordered/Received their device

I am not complaining in this post, I just wanted to see how everyone else was doing in getting their phone.
I ordered my phone on PDA Plaza.
I pre-ordered well before the Release Date (Jan 18.)
On the Product Page, it says "Ships within 10-15 business days after purchase". It has now passed 15 days.
I contacted support and waiting a response.
It has been almost a Month since i pre-ordered, and not a single email from PDA Plaza to update me on anything, even if its delayed.
I am starting to think perhaps a Refund is in order, and maybe look somewhere else.
If you've received your device, where are you Located? where did you Order from?
thanks
That's just bad customer service! Hate that. Hate giving my money to companies like this. Keep us updated
Cancelled my order with them, and ordered from vopmart instead
karkid1 said:
Cancelled my order with them, and ordered from vopmart instead
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thanks for your reply.
i will check out vopmart.
_sC said:
thanks for your reply.
i will check out vopmart.
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seems like Chinese New Year right now no one will be shipping until next week earliest vopmart says orders will be processed On the 10th I think. I'm getting tired of trying to obtain this phone thinking I might just keep my mate x2 collectors edition since gms and push notifications fully work anyway
Hello,
I just want to ask how's everyone's order doing? I have placed an order on PDA plaza last January 28 and have yet to receive a tracking number for the order. I am in contact with customer service via email but they just keep promising that they expect to receive and ship the order after every week with different reasons; i.e. Chipset Shortages, Ukraine-Russian war (really?). At this point im beginning to tire in waiting and getting more anxious that i may have been scammed.
Anyone here who can share their experience with them?
Thanks.
Just placed my order today with PDAPlaza, product description said Ships within 20-25 business days after purchase, hoping to get it by this date, will keep everyone posted.
Could not speak more highly of Trinity: https://trinityelectronic.boutir.com/ Ordered, shipped and received in 7 days.
rocky272727 said:
Just placed my order today with PDAPlaza, product description said Ships within 20-25 business days after purchase, hoping to get it by this date, will keep everyone posted.
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So, it is now almost 28 business days and no news. PDAPlaza mentioned that they should get it by tomorrow and will ship the same day, I don't think so. Placed order cancellation request.
I ordered mine (magic vs ) from alibaba and got it in 5 days.

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