Urgent help needed: screen is totally black ! - HTC Sensation

I gave my sensation to my wife 6 months ago and got a note 2. The sensation is s off running a elegencia rom. Same rom for at least 6 months... yesterday my wife put the sensation in her bag and when she took it out it had a very tiny bit of moisture from a kids cup on the screen protector, but the phone would not turn on. I dont think its water damage bc there was no moisture anywhere else. I took apart the phone and there is no moisture. When I try to power the phone on, there is just a little bit of back light on the bottom left of the screen, but nothing else. It wont boot to recovery. I think its a hardware problem. ....
It is doing exactly what this person describes:
https://t-mobile.jive-mobile.com/#jive-discussion?content=/api/core/v2/discussions/30576
Any suggestions?

Anyone?
After switching batteries and trying over and over, it finally powered on enough to see it, but its just dark now....
if it is the screen or digitizer going bad, why would i be able to see it a little now? It is exactly like in the link that i posted...
any suggestions please?

kboater said:
I gave my sensation to my wife 6 months ago and got a note 2. The sensation is s off running a elegencia rom. Same rom for at least 6 months... yesterday my wife put the sensation in her bag and when she took it out it had a very tiny bit of moisture from a kids cup on the screen protector, but the phone would not turn on. I dont think its water damage bc there was no moisture anywhere else. I took apart the phone and there is no moisture. When I try to power the phone on, there is just a little bit of back light on the bottom left of the screen, but nothing else. It wont boot to recovery. I think its a hardware problem. ....
It is doing exactly what this person describes:
https://t-mobile.jive-mobile.com/#jive-discussion?content=/api/core/v2/discussions/30576
Any suggestions?
Click to expand...
Click to collapse
Can you access your bootloader.

I can now, as now i am able to power it on after switching batteries a few times. now it boots normally, but it is really dark and poor resolution...guessing its hardware? If so, what would accessing the boot loader help with? the screen looks really fuzzy and low quality and sometimes when i turn the screen off, it just stays black again......Guessing the LCD is going bad????
edit

kboater said:
I can now, as now i am able to power it on after switching batteries a few times. now it boots normally, but it is really dark and poor resolution...guessing its hardware? If so, what would accessing the boot loader help with? the screen looks really fuzzy and low quality and sometimes when i turn the screen off, it just stays black again......Guessing the LCD is going bad????
edit
Click to expand...
Click to collapse
Your going to have to replace your LCD or buy another used sensation.
Sent from my Sensation using Tapatalk 2

I had an Ericsson that got water damage, and it slowly got more functional. After about 3 days was completely back to normal. But that was in 2004 lol, ..don't know if phones are more resilient now, or less.
Good luck.
Sent from my EVO using xda premium

EfrainTrejo said:
Your going to have to replace your LCD or buy another used sensation.
Sent from my Sensation using Tapatalk 2
Click to expand...
Click to collapse
just ordered lcd screen and digitizer off ebay....
thanks

kboater said:
just ordered lcd screen and digitizer off ebay....
thanks
Click to expand...
Click to collapse
no problem

kboater said:
just ordered lcd screen and digitizer off ebay....
thanks
Click to expand...
Click to collapse
Can you please share which one you bought ?
Thanks a lot.

EfrainTrejo said:
no problem
Click to expand...
Click to collapse
Hehe 5 accounts to thank urself :thumbdown:

Good game mate, fake accounts to improve his Thanks rank ?
Wow... some members are really taking this sh!t seriously (should be reported ?)

So, back on track...
I got the new LCD screen and digitizer and installed it...Nothing....its not working....so it must not have been the LCD...
Should i just trash the phone?

Related

HTC Sensation Screen replacement

Hey guys, New to the HTC sensation threads (its my Girlfriends phone)
Got her this phone about 6 months ago - 1 week after having it she dropped it and broke the digitizer anyway i got that fixed at my local phone shop with aftermarket digitizer - it worked well but you could tell it was not genuine.
anyway the other week i dropped it and broke the lcd screen yet the digitizer is fine and the phone is still 100% useable - except the display looks awful.
Does anyone know if this is an easy fix, is it worth fixing myself or taking it to the phone shop - Im embarrassed to go back and explain how it has broke again lol.... But i need to get it fixed, Im so close to having my wang removed by my girlfriend.
I was wondering whether or not HTC themselves would repair it ? and maybe replace the digitizer too, I dont mind paying the extra £££ for genuine parts and to be fixed by genuine HTC repairmen..
Any ideas how i can get out this mess ??
sorry for the long post.
Thanks
Off course HTC will repair it, but it'll take longer and probably charge you a lot more than what you can it fixed for.
Out of curiosity do you/your girl not put the phone in a case or something?
nba1341 said:
Out of curiosity do you/your girl not put the phone in a case or something?
Click to expand...
Click to collapse
Haha, no i did not.. But as soon as i get it fixed im gunna invest in a bulletproof / bombproof carbon kevlar box and keep it locked inside it !!!
Was it bought through a carrier or sim free? Could always take it to your carrier and see what they suggest, although they're not normally the cheapest, but at least it should get done properly.
Yeah i got it through vodafone, I think i will give them a call and see what they say.
I was considering taking out insurance, then in a few days call them and tell them its broken, This is risky.... what do you think the odds are with me getting away with it ?
Do you think they would notice the aftermarket digitizer ? It is an exact replica with HTC on it....
these damn phones are so fragile.... I miss the old nokias
EDIT: Seen this and am tempted to get it and fix it myself..... http://www.lingosbox.com/product_info.php?language=en&currency=GBP&products_id=4769
opinions ??
No, you won't get away with it, and it's dishonest, anyway. Don't make yourself a criminal over a cell phone.
Now, that being said, check Ebay. There are lots of vendors in the UK and elsewhere (lots here in the US) that sell replacement screen kits, many of which include instructions and tools.
If you're handy with small tools and careful, you can do this yourself for a fraction of what it will cost you to have it done. I learned this when my kid's iPod battery died some years ago. They're not user replaceable, and Apple wanted some outrageous amount to do it, plus you had to send it away. I found a guy on line that sold batteries with tools and directions, and in 20 minutes, she was good as new.
Pays to do it yourself.
azzledazzle said:
Yeah i got it through vodafone, I think i will give them a call and see what they say.
I was considering taking out insurance, then in a few days call them and tell them its broken, This is risky.... what do you think the odds are with me getting away with it ?
Do you think they would notice the aftermarket digitizer ? It is an exact replica with HTC on it....
these damn phones are so fragile.... I miss the old nokias
EDIT: Seen this and am tempted to get it and fix it myself..... http://www.lingosbox.com/product_info.php?language=en&currency=GBP&products_id=4769
opinions ??
Click to expand...
Click to collapse
joe.attaboy said:
No, you won't get away with it, and it's dishonest, anyway. Don't make yourself a criminal over a cell phone.
Now, that being said, check Ebay. There are lots of vendors in the UK and elsewhere (lots here in the US) that sell replacement screen kits, many of which include instructions and tools.
If you're handy with small tools and careful, you can do this yourself for a fraction of what it will cost you to have it done. I learned this when my kid's iPod battery died some years ago. They're not user replaceable, and Apple wanted some outrageous amount to do it, plus you had to send it away. I found a guy on line that sold batteries with tools and directions, and in 20 minutes, she was good as new.
Pays to do it yourself.
Click to expand...
Click to collapse
I totally agree with you !! i do not want to result to fraudulent behaviour... BUT, i dont want to pay approx £80 for parts and make the whole situation worse by possibly making more damage.
BUT i also dont want to pay approx £150 - £200 thinking i could of fixed it for much less by doing it myself.
I am good with stuff like that and am very gentle and careful..... but i dont believe in myself lol
I recently replaced mine. Its not too terribly hard to do. But you have to get it just right. Currently the digitizer is a bit slow and unresponsive at time but I think i didnt get it in there completely right. So I'm going to dissaimble is again today and get it suck in better and see of that helps
Sent from my cm_tenderloin using Tapatalk
Since the Sensation screen is made by two different manufactures is it possible to mix and match them or do you have to replace the screen with the same one with phone came with? I have a Sensation that needs a LCD that I have not taken apart yet. Im wanting to get the better screen but im not sure if I can just put the better screen in it if thats not what it came with in the first place.
silentsnow31802 said:
Since the Sensation screen is made by two different manufactures is it possible to mix and match them or do you have to replace the screen with the same one with phone came with? I have a Sensation that needs a LCD that I have not taken apart yet. Im wanting to get the better screen but im not sure if I can just put the better screen in it if thats not what it came with in the first place.
Click to expand...
Click to collapse
Well it's much better to replace it with the same display just to be sure it's going to work. There's also a side by side comparison of the Sharp and Acer (AUO) displays
That said, you can check what panel you have using the instructions on this thread:
http://forum.xda-developers.com/showthread.php?t=1131592
dgenx210 said:
Well it's much better to replace it with the same display just to be sure it's going to work. There's also a side by side comparison of the Sharp and Acer (AUO) displays
That said, you can check what panel you have using the instructions on this thread:
http://forum.xda-developers.com/showthread.php?t=1131592
Click to expand...
Click to collapse
The display on my phone is completely destroyed so I cant use terminal emulator to look it up :-(
EDIT: I was doing some research on the part numbers on the back of my screen and I found this thread...
http://pdaclub.pl/forum/sensation/dziwny-kurz-pod-dotykiem/
Post #8 has my same part number as mine (74h02057-00M) listed and in the same sentence AUO. So I have to assume it had the AUO screen which kinda sucks.
silentsnow31802 said:
The display on my phone is completely destroyed so I cant use terminal emulator to look it up :-(
EDIT: I was doing some research on the part numbers on the back of my screen and I found this thread...
http://pdaclub.pl/forum/sensation/dziwny-kurz-pod-dotykiem/
Post #8 has my same part number as mine (74h02057-00M) listed and in the same sentence AUO. So I have to assume it had the AUO screen which kinda sucks.
Click to expand...
Click to collapse
If somehow you can get it to get recognized by adb, you can issue the dmesg from there by using 'adb shell dmesg'
Sent from my HTC Z715e
dgenx210 said:
If somehow you can get it to get recognized by adb, you can issue the dmesg from there by using 'adb shell dmesg'
Sent from my HTC Z715e
Click to expand...
Click to collapse
I dont even have a battery for it at the moment. When the battery arrives ill check it out. I have a feeling im not going to be able to get ADB working though.
I bought this!
http://www.ebay.com/itm/260959508044?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649
Ill let you all know how it turns out....
Well I got the screen and digitizer from the link above today. Installed it and its perfectly fine. No lag anywhere, registers touch like the stock one did. The LCD panel seems to be the same quality as the AUO panel but thats fine with me since im pretty sure this phone came with the AUO from the factory. If you do decide to replace your screen and digitizer i suggest getting them as separate pieces. Having them attached to each other made it sorta difficult to get back together cleanly.
silentsnow31802 said:
Well I got the screen and digitizer from the link above today. Installed it and its perfectly fine. No lag anywhere, registers touch like the stock one did. The LCD panel seems to be the same quality as the AUO panel but thats fine with me since im pretty sure this phone came with the AUO from the factory. If you do decide to replace your screen and digitizer i suggest getting them as separate pieces. Having them attached to each other made it sorta difficult to get back together cleanly.
Click to expand...
Click to collapse
Glad you finally got it sorted. Welcome back to you then
azzledazzle said:
Hey guys, New to the HTC sensation threads (its my Girlfriends phone)
Got her this phone about 6 months ago - 1 week after having it she dropped it and broke the digitizer anyway i got that fixed at my local phone shop with aftermarket digitizer - it worked well but you could tell it was not genuine.
anyway the other week i dropped it and broke the lcd screen yet the digitizer is fine and the phone is still 100% useable - except the display looks awful.
Does anyone know if this is an easy fix, is it worth fixing myself or taking it to the phone shop - Im embarrassed to go back and explain how it has broke again lol.... But i need to get it fixed, Im so close to having my wang removed by my girlfriend.
I was wondering whether or not HTC themselves would repair it ? and maybe replace the digitizer too, I dont mind paying the extra £££ for genuine parts and to be fixed by genuine HTC repairmen..
Any ideas how i can get out this mess ??
sorry for the long post.
Thanks
Click to expand...
Click to collapse
You must of dropped that phone from ten stories lol.. I rarely seen any lcd screen break or crack on the sensation. Being its made from aluminum and the screen is Gorilla Glass.. its tough stuff.. but sorry to hear that
mckellick said:
You must of dropped that phone from ten stories lol.. I rarely seen any lcd screen break or crack on the sensation. Being its made from aluminum and the screen is Gorilla Glass.. its tough stuff.. but sorry to hear that
Click to expand...
Click to collapse
well the day after i got it fixed i knocked it off the side onto tiled flooring, it cracked the lcd but not the digitizer... so weird lol
anyway since then i have had some signal issues with my provider, they have established that the handset is faulty, they are collecting it to repair it.
I still havent had the screen fixed so im just going to see what happens when they go to repair it, Maybe they will think they broke the screen and fix it before returning it to me. Or maybe they wont.... if thats the case i will argue with them that it was fine before they took it away from me
after all, they must have 100's of these phones in boxes gathering dust in their warehouse(s) so a little arguing and im sure i will get it fixed / replaced.
Shhhhh Moms the word !!!
azzledazzle said:
well the day after i got it fixed i knocked it off the side onto tiled flooring, it cracked the lcd but not the digitizer... so weird lol
anyway since then i have had some signal issues with my provider, they have established that the handset is faulty, they are collecting it to repair it.
I still havent had the screen fixed so im just going to see what happens when they go to repair it, Maybe they will think they broke the screen and fix it before returning it to me. Or maybe they wont.... if thats the case i will argue with them that it was fine before they took it away from me
after all, they must have 100's of these phones in boxes gathering dust in their warehouse(s) so a little arguing and im sure i will get it fixed / replaced.
Shhhhh Moms the word !!!
Click to expand...
Click to collapse
Lol yeah I bet they do..but most of the insurance phones you get after your device breaks are refurbished. Cheap beat up and abused.. then recycled.. lol that sounded like a lifetime channel movie. Well I hope your back up and running again..and how'd that tile doing? Cheers mate
Sent from Xparent Cyan Tapatalk HTC Sensation 4G with Beats and a kickass Rom

DO NOT try to replace the screen by yourself

I dropped my three-week old HTC one X on driveway by accident. The screen was shattered like a spiderweb. So I ordered a HTC One X screen/digitizer replacement from Amazon.
Today I tried to follow each step described in youtube ( http://www.youtube.com/watch?v=ceHw6mezG60). In the last step when tried to separate glass screen from LCD, the LCD was ruined.
The glass and LCD were glued very tight. In my opinion, it is almost impossible to separate them safely. There are some differences in cables and connectors between the US version and the one showed in youtube (i assume it is the international version). There is one cable in the AT&T version that is very hard to disconnect.
Just to be clear, I consider myself very handy in electronics. I hope you can learn from my lesson. Tomorrow, I am going to send the phone to HTC repair center. Since I voided the warranty by disassembling it. I have no idea how much they will charge me.
i learned my lesson on this with a friends Inspire 4G...I have changed many many iphone screens, but the Inspire was a whole different ball game, and i would expect the One X to be even worse.
You are right, pay someone to do it.
jjss4433 said:
I dropped my three-week old HTC one X on driveway by accident. The screen was shattered like a spiderweb. So I ordered a HTC One X screen/digitizer replacement from Amazon.
Today I tried to follow each step described in youtube ( http://www.youtube.com/watch?v=ceHw6mezG60). In the last step when tried to separate glass screen from LCD, the LCD was ruined.
The glass and LCD were glued very tight. In my opinion, it is almost impossible to separate them safely. There are some differences in cables and connectors between the US version and the one showed in youtube (i assume it is the international version). There is one cable in the AT&T version that is very hard to disconnect.
Just to be clear, I consider myself very handy in electronics. I hope you can learn from my lesson. Tomorrow, I am going to send the phone to HTC repair center. Since I voided the warranty by disassembling it. I have no idea how much they will charge me.
Click to expand...
Click to collapse
Why don't you just order the whole LCD/digitizer/glass module? And of course the things gunna be hard to separate, you need to heat it up A LOT to loosen the glue
Sent from my Evo3d using Tapatalk 2
stumpyz9 said:
Why don't you just order the whole LCD/digitizer/glass module? And of course the things gunna be hard to separate, you need to heat it up A LOT to loosen the glue
Sent from my Evo3d using Tapatalk 2
Click to expand...
Click to collapse
Agreed
I learned my lesson with iphone/ipad digatizers. Of course its less than half the price for just the digi but the lcd/digi combo is definitely the way to go. If you do get it separated you have a lot of cleaning to do to get all the old glue/glass off and they are much harder to get back together than you would think. Also invest in a good set of tools. The tools are garbage that they send with the parts.
jjss4433 said:
I dropped my three-week old HTC one X on driveway by accident. The screen was shattered like a spiderweb. So I ordered a HTC One X screen/digitizer replacement from Amazon.
Today I tried to follow each step described in youtube ( http://www.youtube.com/watch?v=ceHw6mezG60). In the last step when tried to separate glass screen from LCD, the LCD was ruined.
The glass and LCD were glued very tight. In my opinion, it is almost impossible to separate them safely. There are some differences in cables and connectors between the US version and the one showed in youtube (i assume it is the international version). There is one cable in the AT&T version that is very hard to disconnect.
Just to be clear, I consider myself very handy in electronics. I hope you can learn from my lesson. Tomorrow, I am going to send the phone to HTC repair center. Since I voided the warranty by disassembling it. I have no idea how much they will charge me.
Click to expand...
Click to collapse
The price you pay for having those perfect 180 degree viewing angles and outdoor visibility...
stumpyz9 said:
Why don't you just order the whole LCD/digitizer/glass module? And of course the things gunna be hard to separate, you need to heat it up A LOT to loosen the glue
Sent from my Evo3d using Tapatalk 2
Click to expand...
Click to collapse
A screen is about $50, and a screen/LCD combo is at least $180. If I knew it was so hard to separate, I would probably order the combo. Another concern is, I am not really sure that the LCD/glass combo from ebay is as good as that from HTC.
Fyi I had HTC replace my cracked screen. They also replaced the housing (new case, yay) for some reason. They had it for two days plus 3 days shipping time to get it back. Total cost was $220. I'm handy in electronics but seems this is the way to go for now based on costs for the full assembly. They really had great service through the process and you can track the repair online.
Sent from my HTC One X using XDA
Oh how I wish I saw this thread before..
So I sure did break my digitizer.. and when I tried to replace it, it sure was glued to the LCD, and it did come apart lol. On the brighter side, I got a new digitizer and tools, I ordered an LCD but they shipped the wrong one.. but I will say this, I don't think it's that hard to take apart and reassemble.. aside from everything being glued together, and from what I gather the international version is not this way. Everything seems to make sense. I am starting to get lonely without her working. Sometimes I ADB into her just to say hi, mount my storage and make sure I got everything out just in case I butterfingers it and short something out. So aside from my agreement, here are the lessons I have learned.
1) Have a hair dryer handy, that glue is like concrete.
2) Don't just tug that battery cable out, the wires will come out of a socket (took 2 hours to get em back in)
3) For those of you whose digitizers and LCD's are broke.. "adb shell /system/bin/sdutil ums enable" will mount your storage so you can backup some stuff.
4) That torx screw driver you think you might need, haven't seen a torx screw yet, just loads of glue.
5) Take pictures of stuff before you disconnect it, and how you disconnected it for reference in reassembly.
6) This is the correct part # for the LCD 60H00664-01P, except no substitutes.
7) There are little crystal gluey things on the back of the digitizer that go through the case and transfer light. Don't expect them to fully light up ever again without remembering to move them (if you can)
8) It's worth fixing, sure I pre-ordered an HTC-One, but my One X will remain my phone because I love her, she's my first HTC and by far my best android ever. My HTC-One will be for Dev purposes >
9) Resist the urge to take the heat shield off to see if you can upgrade your storage by some kind of hidden micro sd, even if there is one, I'm sure it's got 5lbs of that crappy glue AT&T insisted upon.
10) If you think you want to change your digitizer just to rid your self of the AT&T logo, It's not worth it, I'm in it for 18$ for the digitizer and $43.99 for the LCD. Sure it's worth the money, but my sanity is long gone, I will name my next dog sanity.
You guys are the best ever! Good luck! God Speed!
Hunt3r.j2 said:
The price you pay for having those perfect 180 degree viewing angles and outdoor visibility...
Click to expand...
Click to collapse
I can't even see my screen outside.. what am I doing wrong
Sent from my HTC One X using xda app-developers app
ceo4eva said:
I can't even see my screen outside.. what am I doing wrong
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Are you running viper Rom by chance?
Sent from my HTC6435LVW using Tapatalk 2
beaups said:
Fyi I had HTC replace my cracked screen. They also replaced the housing (new case, yay) for some reason. They had it for two days plus 3 days shipping time to get it back. Total cost was $220. I'm handy in electronics but seems this is the way to go for now based on costs for the full assembly. They really had great service through the process and you can track the repair online.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I think I might do this if AT&T doesn't let me take my upgrade early to the One. So you would recommend HTC to do this? Just out of curiosity, was your phone rooted/romed when you sent it in? How long ago was this done for you?
jjss4433 said:
The glass and LCD were glued very tight. In my opinion, it is almost impossible to separate them safely. There are some differences in cables and connectors between the US version and the one showed in youtube (i assume it is the international version). There is one cable in the AT&T version that is very hard to disconnect.
Just to be clear, I consider myself very handy in electronics. I hope you can learn from my lesson. Tomorrow, I am going to send the phone to HTC repair center. Since I voided the warranty by disassembling it. I have no idea how much they will charge me.
Click to expand...
Click to collapse
So if you can't do it, no one can?
ceo4eva said:
I can't even see my screen outside.. what am I doing wrong
Click to expand...
Click to collapse
Are you not enabling auto brightness?
Well..
Not that if he can't do it no one can, but the threshold of glue being heated to separation vs. the heat destroying the lcd is so close.. and the parts are so cheap to get independantly of one another. In the words of the hunger games.. may the odds be forever in your favor.
thebobmannh said:
So if you can't do it, no one can?
Are you not enabling auto brightness?
Click to expand...
Click to collapse
Hmm..
LOL figures I would run into a problem like this, new screen stops the phone from booting, old screen fires up the phone, if i plug in the new one while its running, the new one works fine, if i restart, back to death.. i could reassemble with it still running and pray i never need to restart my phone, but that would be messed up.. any ideas?
I've never had problems with it. Even while drinking. Just apply heat, then pull. If it doesn't come that easily, then it isn't hot enough or hasn't heated evenly.
Btw the combo fpr screens and digitizer rins $50-75 on eBay
Sent from my HTC One X using xda premium
Hello
Alright, so I had my lcd digitizer combo replaced, since the glass was broken. At first the lcd didnt work because it was AOM or something like that and wasnt Sharp's model like originally, but i syncded it as follows:
1.Took out the battery
2.Connected the old screen
3.Put back your battery
4.Start your phone
5.Wait about 2min to be sure
6.Take the old screen and replace it by the new
7.Press power button
8. Should be running and working.
But now.. after assembly it does detect the sim card, but gets no signal, so i cant make calls go to internet etc.. But wlan however does work ?
is there something I broke in the progress or ..
Hoping for some help, thanks
Delacty said:
Hello
Alright, so I had my lcd digitizer combo replaced, since the glass was broken. At first the lcd didnt work because it was AOM or something like that and wasnt Sharp's model like originally, but i syncded it as follows:
1.Took out the battery
2.Connected the old screen
3.Put back your battery
4.Start your phone
5.Wait about 2min to be sure
6.Take the old screen and replace it by the new
7.Press power button
8. Should be running and working.
But now.. after assembly it does detect the sim card, but gets no signal, so i cant make calls go to internet etc.. But wlan however does work ?
is there something I broke in the progress or ..
Hoping for some help, thanks
Click to expand...
Click to collapse
Sure sounds like you didn't re-connect the cell antenna correctly. Those ribbon cables are a *****. Could also be the little EMI tabs that come off of the blue antenna PCB and connect to the case, I would think (just guessing, as I'm staring at my disassembled phone right now).
thebobmannh said:
Sure sounds like you didn't re-connect the cell antenna correctly. Those ribbon cables are a *****. Could also be the little EMI tabs that come off of the blue antenna PCB and connect to the case, I would think (just guessing, as I'm staring at my disassembled phone right now).
Click to expand...
Click to collapse
Is the cell antenna the black wire ? if thats the case, im pretty sure its well connected.
Delacty said:
Is the cell antenna the black wire ? if thats the case, im pretty sure its well connected.
Click to expand...
Click to collapse
I'm not positive which is the cell and which is the WiFi, to be honest....

Screen replacement problems

Hey everyone,
I recently bought my HOX at my local AT&T store about a month ago and managed to drop within the first 2 weeks I had it, and break both the glass and LCD. I went on ebay and bought both the LCD and glass together and installed it on my phone with no luck. Screen is totally black with no response. Everthing else works flawlessly, vibrator, capacitive buttons, and speaker. The aftermarket LCD screen's cable was straight so I had to make a fold in it like the original cable was. I worry that that might be what the problem is, though I highly doubt it. I would appreciate it greatly if someone could give me some advice on what I should do at this point. Return the LCD and glass or try something else. Thanks
hatchman16 said:
Hey everyone,
I recently bought my HOX at my local AT&T store about a month ago and managed to drop within the first 2 weeks I had it, and break both the glass and LCD. I went on ebay and bought both the LCD and glass together and installed it on my phone with no luck. Screen is totally black with no response. Everthing else works flawlessly, vibrator, capacitive buttons, and speaker. The aftermarket LCD screen's cable was straight so I had to make a fold in it like the original cable was. I worry that that might be what the problem is, though I highly doubt it. I would appreciate it greatly if someone could give me some advice on what I should do at this point. Return the LCD and glass or try something else. Thanks
Click to expand...
Click to collapse
Welcome, search the forum. Long story short, call HTC and have them fix it for ~$220
If you signed a contract when you bought the phone and are still within 30 days, I would just have AT&T add insurance to your line and make a claim for it.
SBA1226 said:
If you signed a contract when you bought the phone and are still within 30 days, I would just have AT&T add insurance to your line and make a claim for it.
Click to expand...
Click to collapse
still gonna cost 200$ to replace with AT&T with insurance. but maybe the person there will be nice who knows.
SBA1226 said:
If you signed a contract when you bought the phone and are still within 30 days, I would just have AT&T add insurance to your line and make a claim for it.
Click to expand...
Click to collapse
Thanks for the quick responses, looks like im gonna have to bite the bullet and pay the $220 bucks. AT&T has terrible customer service and they had no interest in helping me.
still not fixed
Hello again,
I recently bought another replacement LCD and digitizer. Installed it in the phone still with no luck. Everything except the screen works perfectly. All the connectors and motherboard look perfect. I have called HTC and there have some of the worst tech support that I have ever experienced. Please respond...im running out of ideas.
hatchman16 said:
Hello again,
I recently bought another replacement LCD and digitizer. Installed it in the phone still with no luck. Everything except the screen works perfectly. All the connectors and motherboard look perfect. I have called HTC and there have some of the worst tech support that I have ever experienced. Please respond...im running out of ideas.
Click to expand...
Click to collapse
I`ve got the same problem. Have you found a solution?
we're you esd grounded while installing it?
Sent from my HTC One XL using xda premium
ptesmoke said:
we're you esd grounded while installing it?
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
no :-/
Try both the old one and the new one without placing it into the housing...
The problem you will face most is with the LCD strip which has to be inserted fully in the slot..
Which is very difficult to do so and needs lots of time on it...
see some Replacement videos on Youtube. It do show you step by step guide on replacing the LCD..
Just place the battery and all the connectors and try powering it on b4 inserting it into the housing..
ptesmoke said:
we're you esd grounded while installing it?
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
XtR3m3R said:
no :-/
Click to expand...
Click to collapse
Ya, that slight pinch you felt during the install......that was your $500's last words
bondarun said:
Try both the old one and the new one without placing it into the housing...
The problem you will face most is with the LCD strip which has to be inserted fully in the slot..
Which is very difficult to do so and needs lots of time on it...
see some Replacement videos on Youtube. It do show you step by step guide on replacing the LCD..
Just place the battery and all the connectors and try powering it on b4 inserting it into the housing..
Click to expand...
Click to collapse
The old LCD isn`t working anymore. The LCD Connection is fully inserted. First time i started the device with the new LCD, everything was working well. A few seconds later i got the blackscreen.
XtR3m3R said:
The old LCD isn`t working anymore. The LCD Connection is fully inserted. First time i started the device with the new LCD, everything was working well. A few seconds later i got the blackscreen.
Click to expand...
Click to collapse
May be its an Hardware issue...
Try plugging in the display alone not the digitizer cable..
Give a try..
18th.abn said:
Ya, that slight pinch you felt during the install......that was your $500's last words
Click to expand...
Click to collapse
Did he pretty much fry the whole thing?
No, he's getting it to boot I believe just no screen..
Try plugging into the pc and make sure it's being recognized.
Sent from my HTC One XL using Tapatalk 2
18th.abn said:
No, he's getting it to boot I believe just no screen..
Try plugging into the pc and make sure it's being recognized.
Sent from my HTC One XL using Tapatalk 2
Click to expand...
Click to collapse
Yeah i think the new LCD is broken. With a flashlight i can see Android on the screen
So i think the backlight is broken. So i will repair the phone with a new Display and Digitizer Unit. Right?
I tried the same thing, but mine was just the glass. Forget about trying to separate LCD from glass, really you are not that skilled (any of you!). anyway, It was about 45 days after receiving my HOX and I called ATT and just told them what happened and that my phone was in 1000 pieces, said I now have a contract and no phone (though I was much more miserable and depressed sounding at the time). She said "no problem, I will just toss out this old contract and we will start from scratch" It cost me another $99 but they sent me a brand new phone. I was shocked. First time a carrier ever made me smile (other than running LTE Speed Tests)
XtR3m3R said:
no :-/
Click to expand...
Click to collapse
i don't know i can't speak

Dead pixel

Is this still possible to fix? It really grows fast its started just like hairline.
Sent from my HTC Sensation
Ita more than an inch now. Started like 1mm.
Sent from my HTC Sensation
I would RMA that device asap bud, before it gets any worse.
Sent from my Nexus 7 using Tapatalk 4
Hi. Did you drop your fon? If yes, remove the batti, put fon in a water tight container and freeze overnight. Careful to let fon warm up before you reinserting batti. The shape of the mark will change, YMMV. Then wait 5-7 weeks, marks will fade.
If no, deal it quick!
Sent from my HTCSensation using xda premium
I got same looking defect my Sensation's screen after i dropped it. Lines like that started spreading over half of screen for a few days and then all of that just dissapeared. That happened more than a 1.5 years ago and same screen stills works flawlessly.
shal3r said:
I got same looking defect my Sensation's screen after i dropped it. Lines like that started spreading over half of screen for a few days and then all of that just dissapeared. That happened more than a 1.5 years ago and same screen stills works flawlessly.
Click to expand...
Click to collapse
Very nice, Have u change anything on your sensy before all dissapeared??
blogodoblogodo said:
Very nice, Have u change anything on your sensy before all dissapeared??
Click to expand...
Click to collapse
No, i just used it as usual.
darkmantra said:
Ita more than an inch now. Started like 1mm.
Sent from my HTC Sensation
Click to expand...
Click to collapse
It's really finish for your screen.
Which ROM on your phone??
I guess Display Should be replaced
Screen now back to normal, never realized it would heal itself
I got same looking defect my Sensation's screen after i dropped it.

Yellow spot on screen

Is this for waranty or not, device is old 2 months and yellow spot appears on lcd?
Bump
Anyone know does this issue cover warranty? I mean will sony accept this and fix my device?
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.
Kussie said:
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.
Click to expand...
Click to collapse
Yeah my damn phone same deal, I just posted a thread as well, right by the change port, interestingly enough if I hold the phone in my hand when I would go to lock push the power button, my thumb is right where this mark is as well, so I am now wondering if the slight side pressure over time has done this.
danw_oz said:
Yeah my damn phone same deal, I just posted a thread as well, right by the change port, interestingly enough if I hold the phone in my hand when I would go to lock push the power button, my thumb is right where this mark is as well, so I am now wondering if the slight side pressure over time has done this.
Click to expand...
Click to collapse
Possibly, it can't really be charge port related in my case as i don't use. I haven't plugged the USB into my phone for about 4 or 5 months now. I always use a dock/cradle with magnetic charging in it.
Kussie said:
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.
Click to expand...
Click to collapse
Yeah I use mag charge as well at home, just the other at work if I need extra juice
I sent mobile today at t-centar,now i need to wait and see will they accept warranty fir this. Il report back when i get device
I've just had mine repaired for a very similar discoloration under warranty. My screen also started to lift - there's some conjecture that the discolouration is the glue melting!
Had mine delivered back to me this morning after sending it back for this issue. Came back repaired with new screen protectors and new bezle fitted. Through warrenty
guys, can you pelase confirm it the replaced screen is the same as the original? I had it replaced but the screen I got is not the same as the old one..while viewing in extreme sunlight, i could clearly see the LEDs on the display...but now all i see are vertical dots...seems like they fitted a chinese display that looks exactly the same...
santoshcoolhere said:
guys, can you pelase confirm it the replaced screen is the same as the original? I had it replaced but the screen I got is not the same as the old one..while viewing in extreme sunlight, i could clearly see the LEDs on the display...but now all i see are vertical dots...seems like they fitted a chinese display that looks exactly the same...
Click to expand...
Click to collapse
Mine had dots before I sent it away and the screen it came back with also has dote, although now they seem less visable. They were extremely noticable before. Also, my pictures look amazing compared to before.
Before sending it away it was on 4.4.4 but now its on 5.1.1 so weather that has something to do with it or not I dont know.
Ok finally got device back, i got completely "new" unit, only motherboard is my old one..so full cover, digitizer and lcd is new one.

Categories

Resources