[Q] Can't update my phone - where can i find manual files? - AT&T, Rogers HTC One X, Telstra One XL

I have an HTC One XL from Hong Kong and haven't been able to update to 4.1
I contacted HTC's customer services and this was the conversation:
Yemi: thanks, one moment please
Your device was manufactured in Hong Kong and only has one year warranty. As it is out of warranty, you are not able to receive any further updates
me: so no updates to future versions of sense or android at all?
Yemi: unfortunately not, If your device was made in UK or Europe, this would have been available for your device
me: ok, that explains why I can't update. thanks
Yemi: you can update manually through htcdev
me: oh, thanks, can you tell me where exactly I should be looking?
Yemi: unfortunately, that falls outside of my support
--
I had no idea updates stopped when the warranty did firstly, and secondly, can't see anywhere on the dev site to download or manually update the firmware.
I know i can flash a custom rom, but i would like to stick with sense and the stock android if possible.
I have looked around and downloaded a few different RUU files, most aren't for the one xl, but the one x, either way, they all fail.
Any ideas?

chamber36 said:
I had no idea updates stopped when the warranty did
Click to expand...
Click to collapse
I don't think that is strictly true (I think people still get updates well after their warranty is up). It was more of the support person's (poorly phrased) way of saying, that since you are no longer within warranty, they aren't obligated to support you. Or he didn't have a good answer, and just wanted to get rid of you.
Him telling you to get the files from HTCDev is kind of a crap response as well, as you have to be pretty knowledgeable to know where that is. This thread has the links to the OTA files: http://forum.xda-developers.com/showthread.php?p=37227608
But I don't know of any way to manually force the update to install (after you download it from the above link), without root. This is the only method I know of: http://forum.xda-developers.com/showthread.php?t=1701460
Why exactly can't you get the OTA update by the normal means? Are you not in Hong Kong?

To update:
Place the OTA.zip file on your SD card.
Boot to bootloader (press and hold power. The capacitive buttons will blink a bunch of times and then the phone will shut off.
When the phone shuts off, let go of power and press and hold volume until the bootloader comes up.
Select recovery.
Then you'll get a picture on your phone of a phone or something
Press and hold volume up and, while holding volume press power then release.
It will say error cannot mount SD card, that's normal and then take you into recovery
There, you will select Install update from Phone storage or Install update from internal storage (Don't select install update from sd card, it will just try to locate external memory of which there is none.)
Select your OTA zip file.
Your phone will update and then notify you when it's time to reboot.
Good luck

thanks for the response.
I'm not in Hong Kong. Picked it up last year on a trip and thought i'd be able to upgrade when 4.1 came out.
When i search for updates, it says "there are no updates available for your phone".
I'll check the link and hopefully find something, and will then follow exad's instructions and fingers crossed, i'll be on 4.1 :good:
redpoint73 said:
I don't think that is strictly true (I think people still get updates well after their warranty is up). It was more of the support person's (poorly phrased) way of saying, that since you are no longer within warranty, they aren't obligated to support you. Or he didn't have a good answer, and just wanted to get rid of you.
Him telling you to get the files from HTCDev is kind of a crap response as well, as you have to be pretty knowledgeable to know where that is. This thread has the links to the OTA files: http://forum.xda-developers.com/showthread.php?p=37227608
But I don't know of any way to manually force the update to install (after you download it from the above link), without root. This is the only method I know of: http://forum.xda-developers.com/showthread.php?t=1701460
Why exactly can't you get the OTA update by the normal means? Are you not in Hong Kong?
Click to expand...
Click to collapse

tried this and get the
invalid operation success rebooting by reason oem_00
error.
Looked it up and it seems everyone else got the same message with no known fix.
exad said:
To update:
Place the OTA.zip file on your SD card.
Boot to bootloader (press and hold power. The capacitive buttons will blink a bunch of times and then the phone will shut off.
When the phone shuts off, let go of power and press and hold volume until the bootloader comes up.
Select recovery.
Then you'll get a picture on your phone of a phone or something
Press and hold volume up and, while holding volume press power then release.
It will say error cannot mount SD card, that's normal and then take you into recovery
There, you will select Install update from Phone storage or Install update from internal storage (Don't select install update from sd card, it will just try to locate external memory of which there is none.)
Select your OTA zip file.
Your phone will update and then notify you when it's time to reboot.
Good luck
Click to expand...
Click to collapse

Which ota file did you download?
Sent from my HTC One X using xda app-developers app

exad said:
Which ota file did you download?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
HTC Hong Kong (CID: HTC__622; MID: PJ8312000)
OTA: OTA_EVITA_UL_JB_45_S_hTC_Asia_HK_3.17.708.5_0.23a. 32.09.29_10.128.32.34a_release_306192l1uvogdfxreoh m82.zip (full)

I see. Well there are some people that report it working after several tries. You could try that or try the method redpoint posted.
I looked through htc and htc dev and did not find an official ota for your phone there.
Sent from my HTC One X using xda app-developers app

chamber36 said:
I'm not in Hong Kong. Picked it up last year on a trip and thought i'd be able to upgrade when 4.1 came out.
When i search for updates, it says "there are no updates available for your phone".
Click to expand...
Click to collapse
OTAs are typically not available if you are not located in the intended region for the device (in a different country). Normally, the recommendation from HTC is to install the RUU, but unfortunately, a 3.17 RUU was never released for HK region, for whatever reason.

redpoint73 said:
OTAs are typically not available if you are not located in the intended region for the device (in a different country). Normally, the recommendation from HTC is to install the RUU, but unfortunately, a 3.17 RUU was never released for HK region, for whatever reason.
Click to expand...
Click to collapse
what's weird is that i picked up the one xl for me and the one s for my girlfriend, and the one S updated in the UK without a problem.
I'll root the phone and try the other method.

chamber36 said:
what's weird is that i picked up the one xl for me and the one s for my girlfriend, and the one S updated in the UK without a problem.
Click to expand...
Click to collapse
That's why I say "typically not available", as I've seen some exceptions.
You might also try to backup your personal data, do a factory reset, and try to update again, using the "normal" means (checking for update in Settings). This has been known to help update problems, which happen even when the device is in the intended region.
chamber36 said:
I'll root the phone and try the other method.
Click to expand...
Click to collapse
If you are going to go through the effort of unlocking the bootloader and rooting, you might as well just install custom recovery and flash a custom ROM, or stock rooted ROM; and not even mess with the OTA. It will make for a cleaner install, and may well be better in the long run anyway. But that is just my opinion.

What version is the phone currently on? You should update via all ota's one by one from a base.
Eg if 1.77.708.2 you can't update officially and need to rebase with ruu to atleast 1.77.708.3 I think it was a demo version not for public.
If 1.77.708.3 you need 1.89 then 2.42 then 3.17.
Or skip steps by flashing the newest ruu you can get you hands on, eg 2.42
Post version, cid and soff if possible.
Sent from my HTC One XL using xda app-developers app

twistedddx said:
What version is the phone currently on? You should update via all ota's one by one from a base.
Click to expand...
Click to collapse
That's true. You can't skip an OTA, if updating by OTA. OTA is usually just an incremental update, where an RUU is a complete package.

redpoint73 said:
That's true. You can't skip an OTA, if updating by OTA. OTA is usually just an incremental update, where an RUU is a complete package.
Click to expand...
Click to collapse
i see. well it doesn't give me any updates so i can't even climb the ladder.
CID is HTC_622
Version 1.77.708.2
S-On
if there's a rooted version of the stock rom, i may look for that. I did try CM10 once upon a time, but didn't like it

chamber36 said:
i see. well it doesn't give me any updates so i can't even climb the ladder.
Click to expand...
Click to collapse
But you can try to download the "next" OTA file in the sequence (from the XDA thread I linked), and try to update manually. See if that works, and if so "climb the ladder"(I like that term!) that way.
---------- Post added at 10:43 AM ---------- Previous post was at 10:36 AM ----------
chamber36 said:
if there's a rooted version of the stock rom, i may look for that. I did try CM10 once upon a time, but didn't like it
Click to expand...
Click to collapse
I don't think there is a stock rooted version of the exact firmware you are looking for (HK 3.17), but there are several 3.17 stock rooted ROMs from other regions. The only difference would be some of the bloatware, and some other minor differences. Look under "Stock Rooted" in the CUSTOM ROMs section of my index: http://forum.xda-developers.com/showthread.php?t=1671237
Or better yet, flash a "stock-ish" custom ROM. There are custom ROMs like CleanROM, UrDroid, and others, that give a largely stock Sense feel, but strip out the bloatware, makes some performance enhancements, add add a few features, without diverging too far from the stock ROM experience. ViperXL is another reputable ROM, that ventures a bit further into customization territory (but still largely stock experience).

redpoint73 said:
But you can try to download the "next" OTA file in the sequence (from the XDA thread I linked), and try to update manually. See if that works, and if so "climb the ladder"(I like that term!) that way.
---------- Post added at 10:43 AM ---------- Previous post was at 10:36 AM ----------
I don't think there is a stock rooted version of the exact firmware you are looking for (HK 3.17), but there are several 3.17 stock rooted ROMs from other regions. The only difference would be some of the bloatware, and some other minor differences. Look under "Stock Rooted" in the CUSTOM ROMs section of my index: http://forum.xda-developers.com/showthread.php?t=1671237
Or better yet, flash a "stock-ish" custom ROM. There are custom ROMs like CleanROM, UrDroid, and others, that give a largely stock Sense feel, but strip out the bloatware, makes some performance enhancements, add add a few features, without diverging too far from the stock ROM experience. ViperXL is another reputable ROM, that ventures a bit further into customization territory (but still largely stock experience).
Click to expand...
Click to collapse
thanks for that.
ViperXL looks pretty cool, so i'll give that a go.
Can I use the One X toolkit on my XL to root and flash?

chamber36 said:
Can I use the One X toolkit on my XL to root and flash?
Click to expand...
Click to collapse
The toolkit is intended for the AT&T version, which has more restrictions than any other carrier. You won't need to SuperCID (and don't think the toolkit will work for SuperCID on your version, anyway). But other toolkit features may be helpful (unlock bootloader, installing custom recovery, etc.).
Be aware, you don't need the toolkit per se. In short, all you need to do on your version of the phone, is to go to HTCDev.com, follow the instruction there to unlock the bootloader, install custom recovery, then flash the custom ROM.
I'd advise to start reading, before attempting any of this. As there are various nuances and pitfalls that can only be learned by reading.
Also be aware that unlocking the bootloader deletes your personal data from the phone. So back up anything that is valuable to you. Specifically, it formats the /data partition, but normally not the SD partition (but I would back that up too, just to be safe).

unlocked bootloader, flashed recovery...no recovery!
when i go into recovery, i get the "this build is for development purposes. Do not distribute..." message and then the phone reboots and loads the home screen.
tried twrp and cwm

If you installed using the toolkit, try installing recovery manually using fastboot.

didn't bother with the toolkit in the end and used fastboot and that was the result.
i'm almost convinced that i bought a brick to begin with!

Related

[Q] What's the difference between 1.85 and 1.88 RUU? Why is 1.88 disappearing?

Scrosler based cleanrom 4.0 off the 1.85 ruu, whereas the previous one was 1.88. I also noticed the Att one x resource Page no longer has a link for the 1.88 RUU. What gives? Did we discover that 1.88 is subpar? I thought everyone agreed 1.85 was junk?
thechilipepper said:
Scrosler based cleanrom 4.0 off the 1.85 ruu, whereas the previous one was 1.88. I also noticed the Att one x resource Page no longer has a link for the 1.88 RUU. What gives? Did we discover that 1.88 is subpar? I thought everyone agreed 1.85 was junk?
Click to expand...
Click to collapse
Scott decided to base Cleanrom on 1.85 because It's the official firmware from AT&T. He said there are less problems and fewer tweaks necessary to make his changes work by using the "official" firmware for the phone he develops on.
Just thought that I'd point out my battery life was MUCH better on 1.88 while using CR DE 2.3. I wish I could find that version to download again.
gunnyman said:
Scott decided to base Cleanrom on 1.85 because It's the official firmware from AT&T. He said there are less problems and fewer tweaks necessary to make his changes work by using the "official" firmware for the phone he develops on.
Click to expand...
Click to collapse
I see, thanks for the info. I figured that I might be able to find the answer in one of the later pages of the ROM's thread, but that it might also be heinously difficult to locate.
Did he also mention why he's decided to go with odex? Is it for the same reason?
Odex is wicked fast.
Ignore me
gunnyman said:
Odex is wicked fast.
Click to expand...
Click to collapse
I agree.
Never knew there was a link to the [email protected] 1.88 leak can someone post it
Sent from my HTC One X using Tapatalk 2
vdub804 said:
Never knew there was a link to the [email protected] 1.88 leak can someone post it
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
there ISN'T an AT&T 1.88. That firmware is for the Asian HOXL
vdub804 said:
Never knew there was a link to the [email protected] 1.88 leak can someone post it
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
You know, now that I think on it I don't actually know if a link was ever up. Is there an asian model that also uses S4? Answered right before me. And, weren't there grumblings about 1.85, or am I confusing myself..
gunnyman said:
there ISN'T an AT&T 1.88. That firmware is for the Asian HOXL
Click to expand...
Click to collapse
Thanks man I got excited for nothing
Sent from my HTC One X using Tapatalk 2
gunnyman said:
Scott decided to base Cleanrom on 1.85 because It's the official firmware from AT&T. He said there are less problems and fewer tweaks necessary to make his changes work by using the "official" firmware for the phone he develops on.
Click to expand...
Click to collapse
hey dude could you help me? i get a AT&T One XL i knew that the phone is rooted and unlocked i don't know what kind of method to unlocked the used (i received my phone and i just need to put my microSim on it)
i tried to update to the new version of the ICS 4.0.1 and HTC sense 4.1 without any success (yes its too sad) because when i tried to do it via OTA i get the message "we have determined that your phone may be running a modified version of its system software, etc, etc"
my android version is 4.0.4
HTC sense versio 4.0
Software Number 1.88.707.2
HTC SDK API level 4.11
HTC Extension Version 403_1_GA_4
i really appreciate your help
thanks in advance
fjej78 said:
i tried to update to the new version of the ICS 4.0.1 and HTC sense 4.1 without any success (yes its too sad) because when i tried to do it via OTA i get the message "we have determined that your phone may be running a modified version of its system software, etc, etc"
Click to expand...
Click to collapse
Can't be said enough: Don't ever install an OTA on a rooted Android device.
At a minimum, you will lose root. You may also be stuck in a bootloop, or you may get stuck on an unrootable firmware (depending on what they updated, and what holes they plugged).
If you are already rooted and bootloader unlocked, flash one of the stock rooted ROMs here under "Stock Rooted": http://forum.xda-developers.com/showthread.php?t=1671237
Not sure what 1.88 was updated to. But 2.23, 2.29, 2.33 are all very recent firmware builds (2.23 is Asian region for the carrier Singtel). Only difference is the carrier bloat, and you may need to manually enter the APN info for your carrier.
redpoint73 said:
Can't be said enough: Don't ever install an OTA on a rooted Android device.
At a minimum, you will lose root. You may also be stuck in a bootloop, or you may get stuck on an unrootable firmware (depending on what they updated, and what holes they plugged).
If you are already rooted and bootloader unlocked, flash one of the stock rooted ROMs here under "Stock Rooted": http://forum.xda-developers.com/showthread.php?t=1671237
Not sure what 1.88 was updated to. But 2.23, 2.29, 2.33 are all very recent firmware builds (2.23 is Asian region for the carrier Singtel). Only difference is the carrier bloat, and you may need to manually enter the APN info for your carrier.
Click to expand...
Click to collapse
Thanks for you quickly response, then if I remove the root of my phone, i will be able to update via OTA? I'm am a Rookie in this type of problems the only thing that i want its update my phone with the new version of ICS and HTC sense.
could you help me please?
Thanks in advance
fjej78 said:
Thanks for you quickly response, then if I remove the root of my phone, i will be able to update via OTA? I'm am a Rookie in this type of problems the only thing that i want its update my phone with the new version of ICS and HTC sense.
could you help me please?
Thanks in advance
Click to expand...
Click to collapse
If you are a noob, the best thing to do is read read read, and find out:
-What root and flashing ROMs means, and whether you will want them.
-What firmware number the new OTA is, and what has been changed.
People get all excited about a new OTA, without even knowing what has been changed. Newer firmwares include a new hboot, which patches holes which allowed flashing kernels and radios. You may not want to update.
Also, root and unlocked bootloader are both good things. There is really no reason to give them up, just for the latest firmware. If its just the newest firmware you want, as I already mentioned, there are stock rooted ROMs in the Development forum that you can flash, and probably in less steps than unrooting and installing the OTA.
redpoint73 said:
If you are a noob, the best thing to do is read read read, and find out:
-What root and flashing ROMs means, and whether you will want them.
-What firmware number the new OTA is, and what has been changed.
People get all excited about a new OTA, without even knowing what has been changed. Newer firmwares include a new hboot, which patches holes which allowed flashing kernels and radios. You may not want to update.
Also, root and unlocked bootloader are both good things. There is really no reason to give them up, just for the latest firmware. If its just the newest firmware you want, as I already mentioned, there are stock rooted ROMs in the Development forum that you can flash, and probably in less steps than unrooting and installing the OTA.
Click to expand...
Click to collapse
thanks and i started to read, in fact i tried to flashed my HOX with this stocked room "stock rooted 2.33.162.2 - odex/deodex and unsecure boot.img with init.d" using odex version but when the phone restarted the room wont boot then i think "i have a nice brick" could you help me i tried to post this problem in the develop section but i cant because i dont have he number of post to do it i dont know whats step i need to follow to bring from the death my phone
Did you factory reset and wipe cache and Dalvik before flashing?
Come to think of it, that's one reason that people like OTAs, they keep your user data (but that can often be a bad thing, as I've seen it mess up the performance for some people after the OTA). Also, wiping data is not really that big a deal. With Titanium Backup Pro, I'm up and running again in about 20 minutes after wiping data and flashing a new ROM.
Can you still get into hboot and recovery?
fjej78 said:
thanks and i started to read, in fact i tried to flashed my HOX with this stocked room "stock rooted 2.33.162.2 - odex/deodex and unsecure boot.img with init.d" using odex version but when the phone restarted the room wont boot then i think "i have a nice brick" could you help me i tried to post this problem in the develop section but i cant because i dont have he number of post to do it i dont know whats step i need to follow to bring from the death my phone
Click to expand...
Click to collapse
btw I dont know why if i connect the phone to the computer, HTCSync Detects the phone and shows me the information but the phone still death without boot
Also, what is the state of the phone. Do you have the white HTC screen at least?
fjej78 said:
thanks and i started to read, in fact i tried to flashed my HOX with this stocked room "stock rooted 2.33.162.2 - odex/deodex and unsecure boot.img with init.d" using odex version but when the phone restarted the room wont boot then i think "i have a nice brick" could you help me i tried to post this problem in the develop section but i cant because i dont have he number of post to do it i dont know whats step i need to follow to bring from the death my phone
Click to expand...
Click to collapse
redpoint73 said:
Did you factory reset and wipe cache and Dalvik before flashing?
Can you still get into hboot and recovery?
Click to expand...
Click to collapse
i cant get into hboot or recovery (i tried with power button +volume)
and i just install the zip from sdcard and the end i wipe the cache and dalvik and fixed the permissions and when the phones started just shows me the white screen of htc and a thin yellow bar in the right side like if something is loading and suddenly turns of and its all

Rogers System Update - (1.94.631.3)

I've been checking for updates on my one x almost everyday for a month now, and an update just went out.
It's a system update (1.94.631.3) 67Mb.
Still not sure what its updating.
Try it and let us know!
Sent from my HTC One XL using xda app-developers app
I'm currently on version 1.73.631.1.
I can download the update and run the installer.
It gets halfway through the update then shows a phone with an error icon on it.
phone resets and im still on the old version.
Berserk87 said:
I'm currently on version 1.73.631.1.
I can download the update and run the installer.
It gets halfway through the update then shows a phone with an error icon on it.
phone resets and im still on the old version.
Click to expand...
Click to collapse
Are you unlocked/rooted? Or pure stock?
I think I'm going to wait a bit before installing this update...
for the record I'm on 1.73 still... not sure what's in this update
That's odd.. from other X & XL 4.0.4 releases they have used a 2.x.x.x release code and I'm surprised they would release another 4.0.3 version with 4.0.4 out.
I called HTC.
They couldnt tell me how to fix the error or what the update includes.
I was told to factory reset and try it again, which I did. The update still failed and I have to resetup my phone now...
Custom Recovery Screen
I downloaded the update successfully on my rooted One X (with stock ROM). When I hit install, it restarts the phone and goes into the custom recovery screen... I don't really know what to do from there though... anyone got any ideas?
Berserk87 said:
I called HTC.
They couldnt tell me how to fix the error or what the update includes.
I was told to factory reset and try it again, which I did. The update still failed and I have to resetup my phone now...
Click to expand...
Click to collapse
Need to relock bootloader, restore recovery and return OS to stock.
Basically relock bootloader and flash original RUU.
---------- Post added at 12:12 AM ---------- Previous post was at 12:07 AM ----------
ComposMentis said:
That's odd.. from other X & XL 4.0.4 releases they have used a 2.x.x.x release code and I'm surprised they would release another 4.0.3 version with 4.0.4 out.
Click to expand...
Click to collapse
Only Singapore has gotten 2.x aka 4.0.4.
All other regions were recently updated to things like 1.88(previous Singtel), 1.89(Telstra), 1.91(Telus), 1.92(o2 Germany) and now 1.94(Rogers). There is probably a 1.90 and 1.93 somewhere. Eg maybe 1.93 is the soon to be released AT&T and maybe Vodafone Germany is at 1.90?
Only thing I can think that might mess it up, is that my phone was rooted, but i've done a factory reset already.
So the only other thing I can think of is that the update fails because my phone shows "tampered" from rooting.
You need to install a ruu(the correct rogers one). That will remove tampered warning.
I just downloaded the update. It's def worth doing it. My phone was rooted as well but had no issues with update. Multitasking issue for me seems to be fixed, well a million times better than it was anyways (Seems i spoke too soon on the multitasking, its a bit better, but after a couple apps its back to normal) no more reloading every time you go back to something. Also I used to find it slow going into text messages etc, and the contact list was slow to update especially when scrolling through, totally eliminated now. So much faster and less bogged down feeling.
lurker82 said:
I just downloaded the update. It's def worth doing it. My phone was rooted as well but had no issues with update. Multitasking issue for me seems to be fixed, well a million times better than it was anyways (Seems i spoke too soon on the multitasking, its a bit better, but after a couple apps its back to normal) no more reloading every time you go back to something. Also I used to find it slow going into text messages etc, and the contact list was slow to update especially when scrolling through, totally eliminated now. So much faster and less bogged down feeling.
Click to expand...
Click to collapse
Any tricks to the update?
did you download over wifi?
plugged in during update?
use htc sync?
twistedddx said:
You need to install a ruu(the correct rogers one). That will remove tampered warning.
Click to expand...
Click to collapse
I don't think that removes the tampered flag.
Sent from mobile
Installing a RUU does remove the tampered flag. so run the stock ruu, flash the update then unlock the bootloader again then push the custom recovery. flash a root for cmw then you will be rooted again. If you want a custom rom from it, then do a system dump after the upgrade.
OTA Link
Here's the link for the OTA download for anyone who wants to go through it: http://fotadl.htc.com/OTA_Evita_UL_Rogers_WWE_1.94.631.3-1.73.631.1_release_268994d5lde1latibkco05.zip
It contains hboot 8960_1.11.0000_20120607 and an updated radio, the version of which I'm not sure of.
Oh. Didn't actually try an ruu myself.
Sent from mobile
TelusHTCHero said:
Here's the link for the OTA download for anyone who wants to go through it: http://fotadl.htc.com/OTA_Evita_UL_Rogers_WWE_1.94.631.3-1.73.631.1_release_268994d5lde1latibkco05.zip
It contains hboot 8960_1.11.0000_20120607 and an updated radio, the version of which I'm not sure of.
Click to expand...
Click to collapse
Where did you get that and how do I flash it?
I would also like to keep root if possible.
I assume people catch the link while the phone tries to download it.
You can't manually flash a fota. You need to apply all the patch files against the original firmware intended to be updated.
It's a long tedious process, only a smart dev will be able to pull it off.
It was done to get 4.0.4 but is it worth the effort for this? This is likely equal to all the other regions recent 4.0.3 updates.
Why are you guys so eager to flash this? I'm sure there are better custom roms. This will update your hboot so beware. If s-off is achieved you'll be **** out of luck.
Sent from my HTC One XL using xda app-developers app

[Q] Unable to OTA Update

Hello!
I have recieved the Android 4.0.4 OTA update but am unable to install it. I had unlocked my bootloader but havent installed any ROM, and tried to do the OTA update, the phone shut down and booted up to the fastboot menu.. i relocked my phone and tried again, same result.. I called HTC and they had no idea, they got me to turn off the fast boot in the power settings, but that didnt work!
What do I need to do to get the OTA update to work?
Based on your avatar, you are in Australia? Not sure what the firmware changes are for your region. But in the US, the latest 4.0.4 firmware also changes hboot, and plugs the holes by which kernels and radios can be flashed from recovery. In other words, not being able to install the OTA may be a good thing. It might be better to install one of the rooted stock ROMs in the Development forum.
Can't say for certain, since my US carrier (AT&T) does things so much differently than anyone else. So hopefully some folks in your region can chime in.
redpoint73 said:
Based on your avatar, you are in Australia? Not sure what the firmware changes are for your region. But in the US, the latest 4.0.4 firmware also changes hboot, and plugs the holes by which kernels and radios can be flashed from recovery. In other words, not being able to install the OTA may be a good thing. It might be better to install one of the rooted stock ROMs in the Development forum.
Can't say for certain, since my US carrier (AT&T) does things so much differently than anyone else. So hopefully some folks in your region can chime in.
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Hey thanks for the response.
Yeah I am in Australia, but I would like to get OTA Updates until Im comfortable with properly putting new ROMs onto my phone..
My service provider (Optus) took it's sweet time to release this update and their only solution is to take it into their shop to get it repaired/looked at..
If you are rooted, you may need to unroot.
You may also want to try finding the OTA file on the SD card and deleting it, and trying to download it again.
Sent from my HTC One XL using xda app-developers app
redpoint73 said:
If you are rooted, you may need to unroot.
You may also want to try finding the OTA file on the SD card and deleting it, and trying to download it again.
Sent from my HTC One XL using xda app-developers app
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Click to collapse
Yeah, Ive unrooted it.. I relocked the phone and ran the stock RUU for it.. but after a day I haven't received the OTA notification.. so I might have to wait a while for that to come back I guess..

[Q] can i get JB firmware with this CID ?

hi , sorry for the noob question but i was wondering if with this cid was possible to get JB firmware
im from mexico and my hboot is 1.14 my htc one x (evita) cingular_us is unlocked and rooted
im on cleanrom 5.0 final
sense 4.1
android ver . 4.0.4
based on 2.20.502.7 CL79936 release keys
radio 0.19as.32.09.11_2_10.105.32.25L
alex2693836 said:
hi , sorry for the noob question but i was wondering if with this cid was possible to get JB firmware
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Click to collapse
Now, someone feel free to correct me. I do believe to get the JB OTA update, you'll have to RUU back to stock when you know the update has been pushed out. You're CID shouldn't matter in getting updates.
Myrder said:
Now, someone feel free to correct me. I do believe to get the JB OTA update, you'll have to RUU back to stock when you know the update has been pushed out. You're CID shouldn't matter in getting updates.
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Click to collapse
and if i flash the firmware of the maximus rom , can i flash it ?
and i have TWRP 2.3.1.0 recovery this works too , right?
Myrder said:
Now, someone feel free to correct me. I do believe to get the JB OTA update, you'll have to RUU back to stock when you know the update has been pushed out. You're CID shouldn't matter in getting updates.
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Click to collapse
Probably correct. Root will either prevent you from getting the OTA notification altogether, or make the install fail (possibly even putting you into a bootloop, or stuck on the bootscreen). Likewise, unlocked bootloader will prevent the OTA from installing.
Moreover, I don't think the OP will get the OTA, since the phone is the US version, and not in the US. Probably need to download the RUU to get it at all.
And also, I would advise not installing any new OTA or RUU until folks on here have sorted out what it means to hboot, root, etc. They have plugged the root exploits for every firmware version to date, so I don't expect JB to be any different. Plus, I'll bet the JB firmware will be posted here on Development, in a safe, recovery-flashable, pre-rooted form. And probably soon after the OTA starts to hit. Maybe even before the OTA, if it gets leaked.
redpoint73 said:
Probably correct. Root will either prevent you from getting the OTA notification altogether, or make the install fail (possibly even putting you into a bootloop, or stuck on the bootscreen). Likewise, unlocked bootloader will prevent the OTA from installing.
Moreover, I don't think the OP will get the OTA, since the phone is the US version, and not in the US. Probably need to download the RUU to get it at all.
And also, I would advise not installing any OTA or RUU until folks on here have sorted out what it means to hboot, root, etc. They have plugged the root exploits for every firmware version to date, so I don't expect JB to be any different. Plus, I'll bet the JB firmware will be posted here on Development, in a safe, recovery-flashable, pre-rooted form. And probably soon after the OTA starts to hit. Maybe even before the OTA, if it gets leaked.
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so that means i cant flash it ? or the phonw will not suport the firmware , sorry for my english :$$
alex2693836 said:
and if i flash the firmware of the maximus rom , can i flash it ?
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Click to collapse
That is definitely not ok. Maximus is for the international One X (Tegra3 version). Completely different hardware. ROM won't work, and you might brick your phone.
Stay in the One X/XL forums that say "AT&T".
http://forum.xda-developers.com/forumdisplay.php?f=1538
Also, just so you kow, JB has not started going out for our version of the One X. Only for the international version.
If there isn't a RUU for my phone, will it be possible for me to get the OTA update whenever it comes?
I have a backup of my stock rom, if I flash back to that when it's out will it be possible?
area51avenger said:
If there isn't a RUU for my phone, will it be possible for me to get the OTA update whenever it comes?
I have a backup of my stock rom, if I flash back to that when it's out will it be possible?
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Click to collapse
Stock ROM, and unrooted should be OK. But you will need to relock the bootloader too.
But I'd still just wait for the ROM to be posted in Development in a pre-rooted form, and just flash from recovery. Since you are on Telus, you will still be able to unlock the bootloader and root again (after an OTA). But why hassle with all the locking of the bootloader, returning to stock, etc.? JB will probably be posted here before you would get it OTA.
And for those on AT&T, I would definitely advise against accepting any OTA. Too many people rushed willy-nilly to accept the 2.20 OTA, then were on here complaining that they could no longer root (which for us also means no unlocked bootloader and no custom ROMs).
redpoint73 said:
That is definitely not ok. Maximus is for the international One X (Tegra3 version). Completely different hardware. ROM won't work, and you might brick your phone.
Stay in the One X/XL forums that say "AT&T".
http://forum.xda-developers.com/forumdisplay.php?f=1538
Also, just so you kow, JB has not started going out for our version of the One X. Only for the international version.
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Click to collapse
thanks man for real
and other thing , do you know when is the release for the one x at&t ?
n.n
alex2693836 said:
thanks man for real
and other thing , do you know when is the release for the one x at&t ?
n.n
Click to expand...
Click to collapse
No problem. Be sure to click the "Thanks" button for any posts you found helpful.
No word yet on JB release date for AT&T. Some folks are speculating November or December. But those are just guesses.
redpoint73 said:
No problem. Be sure to click the "Thanks" button for any posts you found helpful.
No word yet on JB release date for AT&T. Some folks are speculating November or December. But those are just guesses.
Click to expand...
Click to collapse
I've been told last week of Nov to the first week of Dec. But then again, its all rumors.
Sent from my One X using xda app-developers app

100% Stock U11, OTA failing...

Hello everyone,
My gf is having an issue applying an OTA to her U11. It was bought off Amazon, and had some Chinese app on it when we got it.
Anyways, there's an update notification she can't get rid of, and when she tries to update it always fails...
I have a link to a folder with all the phone info and failed update screenshot. We even tried a hard reset then updating with the same outcome.
This is driving her nuts! If some could point me in the right direction I'd be very grateful. I searched OTA fail and came up with 0 results...
Photos: https://drive.google.com/folderview?id=1y8Cin-JD2kf9uZ0SWka4Kh4C-i1cTCtP
Have you booted the phone in recovery, to see what was on it? With the phone off, hold Vol up and power while it boots up. My guess is the recovery was replaced by the previous owner and they were flashing ROMs. Bet you find twrp or something
I get this: https://drive.google.com/file/d/1wlDtgNaZ24yWkm4MntVhX50FfUpmj-0R/view?usp=drivesdk
Any ideas?
Android_Guy said:
Any ideas?
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Click to collapse
Have you tried resetting your phone using a ruu that matches your type of phone ie mid/cid?
hammered58 said:
Have you tried resetting your phone using a ruu that matches your type of phone ie mid/cid?
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Click to collapse
This would be my next reconnection as well. Use the cable that came with the phone, hold power + vol down to start up in download mode, run their ruu.exe.
Sent from my 2PZC5 using Tapatalk
It seems like your system partition is corrupted or your unit has been refurbished. Maybe @5m4r7ph0n36uru can help you.
Hmm, so what do we have here .. seems to be a Japan U11 UHL edition.
There are some options. Either the ROM has been somehow corruptet, which could be solved by flashin the proper Japan RUU.This one's not on my spreadsheet I fear so you'd have to download it from easy firmware. Maybe you should even download latest RUU and flasdh it, to make sure you're on the current firmware. Second option would be to unlock the bootloader, download WWE/EMEA RUU, go temp S-OFF, change CID/MID to international ones HTC__034/2PZC10000 and flash the RUU you downloaded, and relock the bootloader. This would in one single step convert the device into an internatinal one
5m4r7ph0n36uru said:
Hmm, so what do we have here .. seems to be a Japan U11 UHL edition.
There are some options. Either the ROM has been somehow corruptet, which could be solved by flashin the proper Japan RUU.This one's not on my spreadsheet I fear so you'd have to download it from easy firmware. Maybe you should even download latest RUU and flasdh it, to make sure you're on the current firmware. Second option would be to unlock the bootloader, download WWE/EMEA RUU, go temp S-OFF, change CID/MID to international ones HTC__034/2PZC10000 and flash the RUU you downloaded, and relock the bootloader. This would in one single step convert the device into an internatinal one
Click to expand...
Click to collapse
Trying option one right now....hope it doesn't come down to the second one. I feel like its been forever since I messed with HTC phones and all the RUU, S-Off, etc that goes with them!
I appreciate your responses and keepong my fingers crossed. I'll let ya know if it works! :good:
Some cell phone repair places could unlock and set you up for international. Might be worth asking if you don't want to dive to deep
Sent from my 2PZC5 using Tapatalk

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