Courtesy upgrades by AT$T? - AT&T Samsung Galaxy S 4 General

Can it be? Something for free from AT$T?
My original thought is that I've heard a lot of talk both on and off the board on the lack of build quality with the 16GB model. Is AT$T quietly fessing up to issues? So I have a warranty exchange going on (connectivity issues) and instead of shipping me out a standard apples for apples replacement, they have shipped out a 32GB device . Sweet. So I'm curious if others have had similar happening or I just had me a sweetheart on the other side...

modmyphone said:
Can it be? Something for free from AT$T?
My original thought is that I've heard a lot of talk both on and off the board on the lack of build quality with the 16GB model. Is AT$T quietly fessing up to issues? So I have a warranty exchange going on (connectivity issues) and instead of shipping me out a standard apples for apples replacement, they have shipped out a 32GB device . Sweet. So I'm curious if others have had similar happening or I just had me a sweetheart on the other side...
Click to expand...
Click to collapse
There are many reasons. One, could actually just be a typo, and two, could be because there's something special they want people to have in the 32Gb model. Enough to warrant you exchange for an easy transfer. Would be interesting to see if your comes with an OTA

I don't see any company being generous my opinion is that it was a mistake on their part and they shipped you wrong unit.

modmyphone said:
Can it be? Something for free from AT$T?
My original thought is that I've heard a lot of talk both on and off the board on the lack of build quality with the 16GB model. Is AT$T quietly fessing up to issues? So I have a warranty exchange going on (connectivity issues) and instead of shipping me out a standard apples for apples replacement, they have shipped out a 32GB device . Sweet. So I'm curious if others have had similar happening or I just had me a sweetheart on the other side...
Click to expand...
Click to collapse
You must have got a rep that got ALOT of love the night before, cause SHE HOOKED YA UP BRO. Keep in mind the reps have a little authority, to upgrade a issue. bet they are doing to draw customers in from some of the negativity that is being thrown on them lately. Send her a Chili's gift card..haha

sabre31 said:
I don't see any company being generous my opinion is that it was a mistake on their part and they shipped you wrong unit.
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I surprisingly have had pretty good luck with them. My upgrade wasn't due until October and I just called up and was honest with the lady. I told her my Iphone 5 was terrible and too small and it gave me headaches trying to read on it. I rely on my phone for email on the go and it just isn't working. I told her I couldn't afford a phone out of pocket but I would like to stay with att. I told her that I could afford to eat my ETF but didn't want to. She put me on hold for two minutes and said she would upgrade me but I had to do it with her on the phone.
They even waived shipping and activation so it only came to 217 total.
OT but does anyone know the restocking fee, I kinda want to get the 32 GB?

modmyphone said:
Can it be? Something for free from AT$T?
My original thought is that I've heard a lot of talk both on and off the board on the lack of build quality with the 16GB model. Is AT$T quietly fessing up to issues? So I have a warranty exchange going on (connectivity issues) and instead of shipping me out a standard apples for apples replacement, they have shipped out a 32GB device . Sweet. So I'm curious if others have had similar happening or I just had me a sweetheart on the other side...
Click to expand...
Click to collapse
Just tried calling AT&T. Told them that they advertised a 16gb phone and actually sold me a 9gb phone when you consider all of the bloatware that was installed. They actually played hardball with me and told me if I wanted the 32gb, I'd have to pay the restock fee and the difference between the phone. My argument was that I should be able to swap for the 32gb without paying the difference because they sold me a 9gb phone instead of the 16gb I ordered. They told me to go try to exchange it in the store or to contact Samsung. All of this to say, they are not just swapping out the 16 for the 32. I think you got lucky on this one, friend.

me too
I just asked for a replacement for issues I had. I didn't ask for anything special but, it says Samsung I337 32G BLK PHONE in the order status. Cool, but I don't believe it.

I brought my 16GB back to the AT&T store on the 14th day, they charged me the restocking fee.
Called AT&T Customer Service, asked for the 35$ restocking fee back, the $36 upgrade fee, and $10 for terrible screen protectors that I couldn't return.
The lady was extremely nice and gave me a $90 credit within a few minutes, no questions asked.
I think it's all about how you present yourself, if you are kind to the receiving person, you're good to go.

That's nothing new. I have been satisfied with AT&T customer care. But I am a enterprise member.
With 2 complaints about my sister's iPhone 4S, they gave us $250.

hingdaddy said:
I just asked for a replacement for issues I had. I didn't ask for anything special but, it says Samsung I337 32G BLK PHONE in the order status. Cool, but I don't believe it.
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Curious. What were your "issues"?:angel:

odinfire said:
Curious. What were your "issues"?:angel:
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the video player freezes when I try to watch stuff. I had to argue to get them to exchange it. Be creative and use the online chat, always ask for a supervisor and don't take no for an answer.

SlimJ87D said:
That's nothing new. I have been satisfied with AT&T customer care. But I am a enterprise member.
With 2 complaints about my sister's iPhone 4S, they gave us $250.
Click to expand...
Click to collapse
Enterprise member here as well. It just pays to be nice I guess. Never complained, we chatted about build issues, and how this was the 2nd S4 to fail to recognize a SD card. I thought it funny that when taking information for the warranty exchange she cut me off when I was to answer what size S4 I had.
Turns out 3 days later, I received a 32GB model instead of the 16 I should have.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

I'm guessing you have a black GS4? I guess those of us with the white versions won't get so lucky, due to no 32GB being available in white as of now. Sorry to burst anyone who owns a white GS4 bubble. .

yep
I had the same thing happen to me... bought a 16gig white S4, and had hooooorible experiences with the phone! i couldn't send a text to save my life away from wifi. Called customer service, got zero hassle and the rep told me "ok we will be sending out a 32gig black to you..." and I even corrected him with "are you sure? I had a 16 gig" and he said yep.
So I received a 32 gig model a few days later... so far im happy and haven't experienced any of the previous problems.

peaster3 said:
Just tried calling AT&T. Told them that they advertised a 16gb phone and actually sold me a 9gb phone when you consider all of the bloatware that was installed. They actually played hardball with me and told me if I wanted the 32gb, I'd have to pay the restock fee and the difference between the phone. My argument was that I should be able to swap for the 32gb without paying the difference because they sold me a 9gb phone instead of the 16gb I ordered. They told me to go try to exchange it in the store or to contact Samsung. All of this to say, they are not just swapping out the 16 for the 32. I think you got lucky on this one, friend.
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Click to collapse
You sir are why everything goes up and why the restocking fee even started. Great job! You're sooo cool trying to argue for something when really all you want is a free upgrade. Will you argue your "24gb" when a "64gb" comes out?
Sigh great job again bro!

truciet said:
You sir are why everything goes up and why the restocking fee even started. Great job! You're sooo cool trying to argue for something when really all you want is a free upgrade. Will you argue your "24gb" when a "64gb" comes out?
Sigh great job again bro!
Click to expand...
Click to collapse
Appreciate your kindness and the sarcasm, "bro". Not trying to be cool at all. I have never had a phone where ~40% of the internal storage is taken up by bloat. You may not feel cheated, but I do. Especially when it can't be removed by the average user. I'd be fine if so much of the storage wasn't taken up by bloat I didn't ask for. So I asked, they said no. It is what it is. I'll have to live with it. I respect your opinion, but you read my intent all wrong. As far as "all you want is a free upgrade"...if I wanted the "24gb" I would have bought it outright. Att and Sammy should not force unwanted bloat on the consumer. Sarcastic posts like yours are what's wrong with this community.

shadowfiber said:
I brought my 16GB back to the AT&T store on the 14th day, they charged me the restocking fee.
Called AT&T Customer Service, asked for the 35$ restocking fee back, the $36 upgrade fee, and $10 for terrible screen protectors that I couldn't return.
The lady was extremely nice and gave me a $90 credit within a few minutes, no questions asked.
I think it's all about how you present yourself, if you are kind to the receiving person, you're good to go.
Click to expand...
Click to collapse
the screen protector is not that bad lol
Sent from my SGH-I337 using xda premium

Related

Bye Bye HTC Touch Pro 2

Well I used it for three weeks and I have to say it was an OK phone but Sprint had it overpriced...I had to pay $450 for it. I was not eligible for the $100 rebate as my $30 SERO plan was too cheap!
I talked to Sprint retentions and they said NO CAN DO! I told them I was leaving...and they still said NO.
So then I thought to myself...is Sprint CRAZY! Why would they think I would pay $450 for a phone!!!
Plus the phone has many bugs that they need to hammer out.
Good luck everyone with your phones...I think I am jumping the ship and getting an iphone.
LOL, see ya
So Long!
This space for rent.
Thanks for an informative post.
hmmmm
$450 plus $30 a month
$199 plus $80 a month for 2 years
$1200 MORE for the service and its crappy service at that.
hahaahahhahahahahahahahahahahahhaahahah
idiot! do you also think a nickel is worth more then a dime because its bigger?
arifiano said:
Well I used it for three weeks and I have to say it was an OK phone but Sprint had it overpriced...I had to pay $450 for it. I was not eligible for the $100 rebate as my $30 SERO plan was too cheap!
I talked to Sprint retentions and they said NO CAN DO! I told them I was leaving...and they still said NO.
So then I thought to myself...is Sprint CRAZY! Why would they think I would pay $450 for a phone!!!
Plus the phone has many bugs that they need to hammer out.
Good luck everyone with your phones...I think I am jumping the ship and getting an iphone.
Click to expand...
Click to collapse
Moderators?! Could you please delete this drivel? The guy contradicts himself in the first paragraph, TWICE.. Lordy!
arifiano said:
Well I used it for three weeks and I have to say it was an OK phone but Sprint had it overpriced...I had to pay $450 for it. I was not eligible for the $100 rebate as my $30 SERO plan was too cheap!
I talked to Sprint retentions and they said NO CAN DO! I told them I was leaving...and they still said NO.
So then I thought to myself...is Sprint CRAZY! Why would they think I would pay $450 for a phone!!!
Plus the phone has many bugs that they need to hammer out.
Good luck everyone with your phones...I think I am jumping the ship and getting an iphone.
Click to expand...
Click to collapse
man, ive got to say this is probably the worst time to give up on TP2.
the unlocker for CDMA tp2s should be out these few days...and you're giving up now. ...
maybe if you weren't so mathematically/intellectually challenged you would have just got the 70 dollar credit first...then waited to pounce. Paid 129.99 no rebates on sero myself with that citibank deal. Even without the 199 price 280 plus 30 a month is killer.
Got the same deal as you and throw in the $ that sprint gave me for my old phone and it was $101 with all taxes... still on SERO and $101 for the phone... can't beat that...
come on dude, look at it in the long run. you'll be better off with tp2. screw sprint just buy the damn phone from someone on ebay in a few months.
what an idiot. let him go. simple minds deserve simple devices like an itrash.
jaydowser said:
what an idiot. let him go. simple minds deserve simple devices like an itrash.
Click to expand...
Click to collapse
Awesome line!
Im not gonna bash you cause i know you are doing this out of frustration... but i have SERO also $30 a month and i got it for $199 no rebates. Just keep trying and hold on a little longer. I found my TP last year for $200 on ebay... maybe you can find a good deal. Hang in there and look at the long run buddy
i
Eeek... You shouldn't have said the 'i' word. The guys on here are kind of dicks when it comes to that. I personally don't care for them (iPhones), but my roommate has a new one and it's a pretty slick device. Part of the early adopter fee is bugs. Give the device at least a quarter before giving up on it. I'd recommend waiting if you can, unless there is some way you can get your money back. If you are unhappy with the device because of the price, then it's your fault for paying waaaayyy too much for it. If you are unhappy with the device because of the bugs, then give it a few weeks. HTC and the programmers do a good job at fixing these things. If you just plain don't like the device, then absolutely ditch it. There isn't a one size fits all for phones and I can fully understand why someone would hate this one. I don't really like it at all in its stock format either, but I didn't like my other HTC devices until they were unlocked. It does seem kind of silly to buy a device and have to wait for programmers to hack it before it's useful. Ahhh WRT...
Ignore all the iHate. People ***** about how close minded the iCrew is and then turn around with the same close minded name calling. If the shoe doesn't fit then don't walk around *****ing about it; throw it out. =)
arifiano said:
So then I thought to myself...is Sprint CRAZY!
Click to expand...
Click to collapse
hehe . . . any takers on who would win the 'Crazy?' poll?
I got mine for free.
so I guess you'll enjoy paying hundreds more a month for less
theres a door closing dont let it hit you
WOW..... I think that was one of the stupidest posts I ever read. The Touch Pro 2 is one of the best phones out. And once we have the unlocker, the possiblities will be endless. Go get an Iphone and be stuck with exactly what Apple gives you. I will take the Touch Pro 2 anyday. And yes, I paid full price for the phone and wanted able to get the $100 dollar mail in rebate because it was only available for those who got the 2 year price.
Laughing hard...
Well I hope you enjoy the iWHATEVER...I used to work for at&t and got nothing but complaints about it. The 3G on at&t is so spotty its not worth switching. I hope you enjoy spending your time with an all eye candy phone and a crappy network.
As for the Touch Pro 2...I love it and nothings going to change that.
And I don't want to be told what I can install on my phone and what I can't. Say if I want the Google Voice App on my device then I'm going to add it. Don't want THE MAN to be able to say no.
dUDE THERE I=S A PROMO CODE IT IS BS220 CALL SPRINT AND TELL THEM YOU RECIEVED IT IN THE MAIL GIVING THE PHONE TO YOU FOR 319.99 NO MAIL IN REBATE.
I HAD TO ARGUE WITH THEM FOR LIKE 2 HOURS BUT GOT THE DEAL. ITS SUPPOSED TO BE FOR SMALL BUSINESSES, BUT I GOT THEM TO APPLY THE PROMO CODE. ITS ONLY GOOD TILL THE 30TH THOUGH
jaydowser said:
what an idiot. let him go. simple minds deserve simple devices like an itrash.
Click to expand...
Click to collapse
I could not have said this any better. This guy was probably one of those people who wanted to degrade this awesome device and turn it into a replica of the iphone. I cant stand that phone not only because of the service but also because of all the limitations. Yea they have alot of apps, but try downloading it on their inferior network. Good luck with that. Plus windows mobile has been around alot longer and has so many apps as to be uncountable. The price justifies its greatness but I payed 250 with the rebate only because my contract wasnt up yet. Still less than he was paying. Oh well.

Non- Commitment pricing.

Anyone know what the price is going to be without contract?
I contacted an AT&T retail store and they didn't really know, but had read that Samsung posted $350 dollars on facebook. That seems low to me.
I haven't seen any pricing for non-commitment anywhere. Thanks!
+1
I would also want to know, because I'm planning on buying it with no contract.
Facebook
AT&T Hi Mark - the Captivate is $199.99 w/ contract, and $349.99 without.
July 8 at 8:13am
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ShareATT Twitter
@harishv79 - The Captivate is $350 w/o contract
9:32 AM Jul 12th via web in reply to harishv79
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Hopefully this is the actual price since a few people are able to confirm it with a few AT&T reps.
OMG if this is the price for the phone I am definitely getting this phone off contract and using my upgrade for another phone aka iPhone 4 to sell for a profit!!!!!!!!!!
How much is IP4 going for?
sl8125 said:
How much is IP4 going for?
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$700+ on ebay!!!!!
I had my iPhone 4 since it came out (16 gb) and used it the whole time.
I just put it on craigslist and sold it for 600 in less than a day.
Now, I have money for the captivate!!!
What kind of fees would AT&T charge you for the switch? If it really is $350, I'll do the same
Yes! The price is $350 without contract! That's very nice, I'll check tomorrow my local AT&T store to see if they have any in stock already as some people already bought it.
I'd love to go get one tomorrow, but I go to an authorized retailer and there is one person in particular that I deal with. She's always treated me well, and they are a lot nicer than AT&T retail stores. She is out of town until monday I guess I'll be waiting for my phone 'til then.
The one thing I know nothing about is how to load custom roms, as this is my first open source phone! (first had symbian, then iOS) I am excited to see what else is out there.
If its only $350. I'll be buying this Phone off Contract ASAP.
Even tought i wanted an HTC or Motorola. Device ie nexus one, desire. This will do, since my G1 keeps overheating and is on its last legs.
There's people been buying them since yesterday for $350 off contract, so the pricing is real.
wow $350?!...hard to believe really when the tmo version is $499.
http://www.t-mobile.com/shop/phones/Cell-Phone-Detail.aspx?cell-phone=Samsung-Vibrant
wait and see 3 more days...
I just returned from AT&T here they let me handle the phone. He showed me the price of the off contract phone as $300.00. He was shocked, but it was right there in living color. They will sell me one this Saturday morning. I will be there.
Wowz0rz
If this pricing is the same here in Arizona Ill be posting my HD2 for sale, use that money to buy a Captivate, and use my phone upgrade for an Iphone4, turn around and sell that beast as well.. Should come out wayyyyyyyyyyyy on top. Good god what a good deal. Thank you AT&T for getting something right.
Good luck to all who seem to be going down this cash flow road. Wooooop!
@willthebill - I am surprised that the Captivate is going to be 350 when the one for t-mobile is 500 as well! I am quite excited about it!
Finch44 said:
If this pricing is the same here in Arizona Ill be posting my HD2 for sale, use that money to buy a Captivate, and use my phone upgrade for an Iphone4, turn around and sell that beast as well.. Should come out wayyyyyyyyyyyy on top. Good god what a good deal. Thank you AT&T for getting something right.
Good luck to all who seem to be going down this cash flow road. Wooooop!
Click to expand...
Click to collapse
Thats was what I thought when I heard the Captivate was only going to be 350 off contract!! I can not wait to get that iPhone 4 and post it up on ebay to sell it to some iPhanboi.
abezapata said:
I can not wait to get that iPhone 4 and post it up on ebay to sell it to some iPhanboi.
Click to expand...
Click to collapse
HaHAHAHAHA. Exact. Same. Thought. Process. They just eat those things up. In a way Im glad their out there. Who else would be dumb enough to pay $600 for a phone that needs duct tape to work? I love our Isheep.
!!!!!!!!!!LLLLLLOOOOOLLLLLLL!!!!!!!!!​
.
Finch44 said:
HaHAHAHAHA. Exact. Same. Thought. Process. They just eat those things up. In a way Im glad their out there. Who else would be dumb enough to pay $600 for a phone that needs duct tape to work? I love our Isheep.
!!!!!!!!!!LLLLLLOOOOOLLLLLLL!!!!!!!!!​
.
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Click to collapse
It is the very sad sad truth. On the bright side I am getting a very bad a** Android device that I can not wait to get my hands on.
abezapata said:
I can not wait to get that iPhone 4 and post it up on ebay to sell it to some iPhanboi.
Click to expand...
Click to collapse
my thoughts exactly buy it off contract , then upgrade to the iphone 4 and sell iphone 4 and may my money back and some....

[Q] Charged for a "Free" phone

Hey guys,
About a month ago (Jan 20 I seem to recall) T-Mobile had an offer where you could get a free upgrade to a G2, only on their website.
My family had three G1s on our plan that were past due for an upgrade, since December, so we jumped at this offer.
We couldn't get the site to work, however, so we called in and a representative assured us that we would be able to get the three phones for free. We would have to call back the next day to do so, though.
After calling back the next day, we received another representative who told us that the offer was an error and shouldn't have been put online. Our response was simple- That's your problem, we agreed with the other representative in good faith and we should not have to pay for an error on your end.
After waiting about a week for that other representative to look at the call logs (which he never found, by the way), he called back and told us that since we've been waiting for so long and he never found the logs, we could have all three phones for free. We already knew there was an upgrade fee of $18 that we would have to pay, that's fine.
Now, a month later, on our bill we have three charges of "One Time charge for Handset Upgrade Revenue" that amount to $199.00 each. That makes our total bill for this month a whopping $1000.
This is far from "free" that we were promised. I am hoping it's a mistake on their end, but if I call them up and they start throwing in all of these excuses and explanations for why a "free" phone isn't free, is there some sort of agency for Customer Fair Treatment or something that we can report them to, or is there legal action that we can take?
Please, if you have any other advice or tips, it is greatly welcomed.
Hope to hear a response.
-Proxin
Sorry to hear about this. I've had a few issues with tmobile in the past 5 years i've been a customer, they've always been pretty good about resolving things to my satisfaction. I'd suggest a few things:
-If you have a twitter account, tweet something about your problem to @tmobile. It might not sound like much, but tmobile has some very active people working on twitter. When i had an issue around a year ago with my minutes and texts vanishing without being used, a tweet was really all it took to get the ball rolling. I got a direct message back within an hour, and recived a call the next day to let me know the glitch was fixed and offered me compensation.
-The Consumeris (consumerist.com) is a consumer advocacy blog. I've seen lots of stories on there similar to what you're dealing with (many from other providers too). From the stories i've read companies such as tmobile pay close enough attention to the site, and are quick to resolve any kind of issues that could result in bad press.
-If all else fails, last i checked tmobile offers a buyers remorse period of 30 days (might be less), if you arent happy with your phone for any reason, you can return it within that time.
I'd reccomend calling them and telling them if the issue can not be fixed you would like to return the phones. Another thing to maybe metion, if you where up for new phones, then your contract must have also been renewed, perhaps this could be considered a breach of contract on their part and you could mention that in a way that suggests you're thinking of ditching your contract over this (just say something like "verizon has the same deal in store").
Hope some of that helps. Good luck!
Honestly, if they can't fix the issue, tell them you want to be transfered to the loyalty department because you want to cancel. Those guys can fix anything. If you still aren't happy, file a claim with the better business bureau.
Sent from my SGH-T959 using XDA App
Agreed, call customer service and get with the "omgtheyregoingtocancelwtf" department and they will likely fix it. That or give the phones back. If they made a mistake they made a mistake, it doesn't entitle you to anything... if they are willing to fix it and let you keep them, then awesome.
More importantly though...
_____$1000 phone bill
_____-$199 G2
_____-$199 G2
_____-$199 G2
-------------------
$403 phone bill?!? what the hell?
File complaints with both the BBB and FCC. I had an issue with Sprint not honoring a discount coupon I used when I signed up and kept getting the runaround, but a BBB and FCC complaint led to someone higher up to contact me and get the matter resolved. Based on some google searching, it does appear T-Mobile responds to FCC complaints.
evilgold said:
Sorry to hear about this. I've had a few issues with tmobile in the past 5 years i've been a customer, they've always been pretty good about resolving things to my satisfaction. I'd suggest a few things:
-If you have a twitter account, tweet something about your problem to @tmobile. It might not sound like much, but tmobile has some very active people working on twitter. When i had an issue around a year ago with my minutes and texts vanishing without being used, a tweet was really all it took to get the ball rolling. I got a direct message back within an hour, and recived a call the next day to let me know the glitch was fixed and offered me compensation.
-The Consumeris (consumerist.com) is a consumer advocacy blog. I've seen lots of stories on there similar to what you're dealing with (many from other providers too). From the stories i've read companies such as tmobile pay close enough attention to the site, and are quick to resolve any kind of issues that could result in bad press.
-If all else fails, last i checked tmobile offers a buyers remorse period of 30 days (might be less), if you arent happy with your phone for any reason, you can return it within that time.
I'd reccomend calling them and telling them if the issue can not be fixed you would like to return the phones. Another thing to maybe metion, if you where up for new phones, then your contract must have also been renewed, perhaps this could be considered a breach of contract on their part and you could mention that in a way that suggests you're thinking of ditching your contract over this (just say something like "verizon has the same deal in store").
Hope some of that helps. Good luck!
Click to expand...
Click to collapse
Interesting... I don't think the buyers' remorse thing would work, cause we have had the phones for over 30 days... and offering to give them back would be bad on our end because honestly, we love these new phones!
But yeah, the breach of contract you mentioned is a good point. We renewed our contracts so that we could get these phones, and if they take the phones back yet keep us locked in contract, I'm certain that the groups mentioned by the other posts (BBB and FCC) could help us out.
Andrew.Dodson07 said:
Honestly, if they can't fix the issue, tell them you want to be transfered to the loyalty department because you want to cancel. Those guys can fix anything. If you still aren't happy, file a claim with the better business bureau.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Awesome. It makes me happy that there are companies who are willing to stick up for customers.
Superbovine said:
Agreed, call customer service and get with the "omgtheyregoingtocancelwtf" department and they will likely fix it. That or give the phones back. If they made a mistake they made a mistake, it doesn't entitle you to anything... if they are willing to fix it and let you keep them, then awesome.
More importantly though...
_____$1000 phone bill
_____-$199 G2
_____-$199 G2
_____-$199 G2
-------------------
$403 phone bill?!? what the hell?
Click to expand...
Click to collapse
That Does make it look like less, haha. To clarify-
$199 x 3 = 600.00
+ 120.00 tax
+ 250.00 phone bill
+ 18.00 upgrade fee x 3
plus various charges
= $1000
Isira said:
File complaints with both the BBB and FCC. I had an issue with Sprint not honoring a discount coupon I used when I signed up and kept getting the runaround, but a BBB and FCC complaint led to someone higher up to contact me and get the matter resolved. Based on some google searching, it does appear T-Mobile responds to FCC complaints.
Click to expand...
Click to collapse
Thank you very much. I hope either or both of these can help if the situation turns into something nasty.
I have to harass them to make sure they apply discounts or whatever, and they tried to wiggle out of my student discount when I activated my line...
Ah well. They're almost half the price of Verizon and my service is pretty good here.
We just called T-Mobile and a representative confirmed it was a mistake and dropped the charges.
We still have to wait until the next billing cycle to see for sure, but I think this has been resolved.
Thank you all for your advice and replies.
Best,
Proxin
uppppppppppppppppppppppppppppppp
yeah ://....happened to me a couple of times there..

xoom network locking/barring question.

Evening all, apologies for the probably noobish question but i've done a fair amount of searching and have to give in and just ask.
My younger brother got a xoom (32gb wi-fi and 3g) on contract in the uk with three, he then neglected to pay the bill entirely.
My question to you good folks is as follows...
Can three network bar it as they could with a mobile handset who's bill remained unpaid?
If i offer to pay off his contract as the helpful, older, wiser, better looking brother and then, confiscate his tablet and sell it to recoup my huge outlay - can anyone tell me if im going to get an angry winning ebay bidder messaging me to say that it doesn't work with their sim card as its been barred/blocked etc etc??
is there anyway i can check on the actual device?, at the minute it just comes up with "no sim" although the wi-fi works fine as you'd expect.
I just want rid of it, and to have my bank balance drained as little as possible before i send photos of my brother to every retailer asking them to politely remove him from their store.
Thanks for any help that you guys can provide.
kinny
Not to be a bummer but if you did pay off his contract you probably still have a huge dent in your wallet even after selling it. Probably best bet is to just keep with the contract and keep the XOOM since it is a decent device. I know that you want to sell it but I doubt you could sell it for all that much. And if you did pay off the contract your tablet should be unlocked so I doubt people would complain if they are blocked.
Just pop-in a different SIM to check if you still get a no-SIM error.
Sent from my MB855 using xda app-developers app
Chaosgod27 said:
Not to be a bummer but if you did pay off his contract you probably still have a huge dent in your wallet even after selling it. Probably best bet is to just keep with the contract and keep the XOOM since it is a decent device. I know that you want to sell it but I doubt you could sell it for all that much. And if you did pay off the contract your tablet should be unlocked so I doubt people would complain if they are blocked.
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Nah i do agree in principle but I've already got 2 laptops assorted work and home phones and an ipad so the last thing i need is another bit of kit that'll turn into a paper weight, any money back from selling is better than none as i'm resigned to paying off his bill regardless under the understanding that the device becomes mine in exchange for his credit history not becoming ruined at the age of 18.
If i paid it off it'd be over a few months rather than in a lump sum just not the remaining 17 months thats left as i want it gone and off my mind asap!
they seem to be going for £200 plus on ebay which is £200 more than if i put it in the drawer and forgot about it.
Cheers for the reply though matey, much appreciated.
.cruiser said:
Just pop-in a different SIM to check if you still get a no-SIM error.
Sent from my MB855 using xda app-developers app
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The simplest solutions are usually best and in this reply i think you've just epitomised that! Will try this asap.
I still wonder if they can actually be blocked/barred though?
kinny999 said:
Nah i do agree in principle but I've already got 2 laptops assorted work and home phones and an ipad so the last thing i need is another bit of kit that'll turn into a paper weight, any money back from selling is better than none as i'm resigned to paying off his bill regardless under the understanding that the device becomes mine in exchange for his credit history not becoming ruined at the age of 18.
If i paid it off it'd be over a few months rather than in a lump sum just not the remaining 17 months thats left as i want it gone and off my mind asap!
they seem to be going for £200 plus on ebay which is £200 more than if i put it in the drawer and forgot about it.
Cheers for the reply though matey, much appreciated.
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Hmm I see, if you want to get rid and don't mind losing a bit of money, I suppose paying it off as soon as possible and selling it will be wise. And no it won't be barred or blocked if everything works out fine. Don't know about changing ownership, lol first I heard of that but you probably have to discuss it with three. Just curious, why did your brother grab that device knowing he can't pay for it? It would've been better if he just brought it outright if you asked me.
Chaosgod27 said:
Hmm I see, if you want to get rid and don't mind losing a bit of money, I suppose paying it off as soon as possible and selling it will be wise. And no it won't be barred or blocked if everything works out fine. Don't know about changing ownership, lol first I heard of that but you probably have to discuss it with three. Just curious, why did your brother grab that device knowing he can't pay for it? It would've been better if he just brought it outright if you asked me.
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Not entirely sure of that myself matey? might try and beat the answer out of him at a later date though

Best Buy Sprint version is up on their web site. $899.99

Wow Best Buy is selling the V20 for $899.99!! Yikes!!
http://www.bestbuy.com/site/lg-v20-with-64gb-memory-cell-phone-black-sprint/5624158.p?skuId=5624158
Cheers
Well that's best buy for you....
Sent from my Nexus 6P
i yolo and type v20 in the search and... ONLY SPRINT??? while I need sprint should it show all the provider. HEY WEB MANAGER dont half azz it!
david279 said:
Well that's best buy for you....
Sent from my Nexus 6P
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Or that is just what this phone costs. People said the same thing as you about ATT pricing.
Thought I had replied to this thread. Weird.
Any way, Best Buy is sometimes known to throw a page up with an inflated price until they get the official price for it. I'm hoping that's the case this time too. Especially since Sprint doesn't even have a page for this phone that I can find let alone a price.
Otherwise, $900 is way too much for this phone and I won't be getting it. Even $800 is a bit much.
CHH2 said:
Thought I had replied to this thread. Weird.
Any way, Best Buy is sometimes known to throw a page up with an inflated price until they get the official price for it. I'm hoping that's the case this time too. Especially since Sprint doesn't even have a page for this phone that I can find let alone a price.
Otherwise, $900 is way too much for this phone and I won't be getting it. Even $800 is a bit much.
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Yeah I think they did this with the LG G5 too before that was released earlier this year. Also, Sprint is going to be doing a promotion where you can trade in any smartphone with mopre than 10$ in trade in value for 200$ in credit, although that might only be for if you get the phone in an easy pay or lease option and not a full buyout thing.
I am waiting on T-Mobile for their page to go live for pre-order. If the price is that same as on the other carriers, I will have to stick with my V10 or try out the Axon 7 til the price drops below $650.
Also, if the carrier doesn't offer the B&O headphones ... I will have to pass.
bhagiratha said:
I am waiting on T-Mobile for their page to go live for pre-order. If the price is that same as on the other carriers, I will have to stick with my V10 or try out the Axon 7 til the price drops below $650.
Also, if the carrier doesn't offer the B&O headphones ... I will have to pass.
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It is already confirmed that LG is offering pre-orders in the US a pair of the H3's. As far as I can tell, they haven't really excluded any major carriers on the offer. Not sure if those who don't pre-order will get them or not. I assume "quantities are limited". So you either have to bite the bullet and get in on the pre-order if the headphones are important to you or wait for the price to drop and forgo them if price is more important. Hopefully the price won't be so bad though. I have heard Tmo pre-orders could open on the 12th (already passed though), 14th, 17th or 20th.
CHH2 said:
Thought I had replied to this thread. Weird.
Any way, Best Buy is sometimes known to throw a page up with an inflated price until they get the official price for it. I'm hoping that's the case this time too. Especially since Sprint doesn't even have a page for this phone that I can find let alone a price.
Otherwise, $900 is way too much for this phone and I won't be getting it. Even $800 is a bit much.
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Sprint has had a coming soon page for a week now. Yesterday I was lucky enough to see a lg rep in the sprint store with V20 in hand. Sprint and LG are launching on the 28th.
Sent from my LGLS992 using Tapatalk
EROMITLAB said:
Sprint has had a coming soon page for a week now. Yesterday I was lucky enough to see a lg rep in the sprint store with V20 in hand. Sprint and LG are launching on the 28th.
Sent from my LGLS992 using Tapatalk
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Weird. When I went to the Sprint site earlier, I couldn't get the V20 to show up when I looked through their phones. They sure do want you to know they have iPhones though.
CHH2 said:
Weird. When I went to the Sprint site earlier, I couldn't get the V20 to show up when I looked through their phones. They sure do want you to know they have iPhones though.
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It isn't listed in the store...but they've had an advert page (buried a bit ) for a while
https://www.sprint.com/landings/lg-v20/index.html
They'll have a hard time selling them if they bury it like that.
CHH2 said:
They'll have a hard time selling them if they bury it like that.
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Given QA/QC problems of the past for LG, and the MSRP...I don't think they plan on worrying about selling many.
hahaha dude, why are you here? I legit want to know. you're just negative and a buzz kill to everybody who's interested in this phone. you're not buying it? great! we won't have to see topics of your complaining. why not just go find another forum here for whatever magical phone you want to buy instead of the v20 already? I just don't understand you.
Sent from my Samsung Galaxy S7 using Tapatalk
Skripka said:
Given QA/QC problems of the past for LG, and the MSRP...I don't think they plan on worrying about selling many.
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Well, we don't have an actual MSRP from any other carrier yet besides AT&T. There's still a slight chance that the other carriers could undercut AT&T. Hopefully. The only place I hear about QA/QC problems with LG is in hardcore Android forums and it only really seems to be a few very vocal people. Certainly, I'll keep my eyes open but I'm willing to ride the odds in favor of no issues. But if Sprint can't put the phone in with the rest of their phones when they have the iPhone plastered everywhere on their site, they'll never sell it then wonder why. Then again, having met the Sprint CEO in the very bar I'm sitting in right now, I'm not surprised. Doesn't seem any carrier is really trying all that hard though. AT&T has their demo model off in another corner away from the other LG phones in the stores I visited. T-Mobile has it listed on their site with the other LG phones but that's about all of the exposure it gets from them at the moment. The reps are definitely psyched for this phone though.
Skripka said:
Given QA/QC problems of the past for LG, and the MSRP...I don't think they plan on worrying about selling many.
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Thanks, Mr. Constant Buzzkill. You're fun.
website been updated and shows....
30$ 24 month
Kansatsusha said:
website been updated and shows....
30$ 24 month
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That comes out to $720???
Skripka said:
That comes out to $720???
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That would be fantastic!
Sent from my SCH-I535 using XDA-Developers mobile app
EMSpilot said:
Wow Best Buy is selling the V20 for $899.99!! Yikes!!
http://www.bestbuy.com/site/lg-v20-with-64gb-memory-cell-phone-black-sprint/5624158.p?skuId=5624158
Cheers
Click to expand...
Click to collapse
Actually, the Best Buy site now shows 24 months for $30 which is $720. It also shows free BO headphones and a $200 BB gift card for any qualifying, working, non screen damaged phone.

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