Well I used it for three weeks and I have to say it was an OK phone but Sprint had it overpriced...I had to pay $450 for it. I was not eligible for the $100 rebate as my $30 SERO plan was too cheap!
I talked to Sprint retentions and they said NO CAN DO! I told them I was leaving...and they still said NO.
So then I thought to myself...is Sprint CRAZY! Why would they think I would pay $450 for a phone!!!
Plus the phone has many bugs that they need to hammer out.
Good luck everyone with your phones...I think I am jumping the ship and getting an iphone.
LOL, see ya
So Long!
This space for rent.
Thanks for an informative post.
hmmmm
$450 plus $30 a month
$199 plus $80 a month for 2 years
$1200 MORE for the service and its crappy service at that.
hahaahahhahahahahahahahahahahahhaahahah
idiot! do you also think a nickel is worth more then a dime because its bigger?
arifiano said:
Well I used it for three weeks and I have to say it was an OK phone but Sprint had it overpriced...I had to pay $450 for it. I was not eligible for the $100 rebate as my $30 SERO plan was too cheap!
I talked to Sprint retentions and they said NO CAN DO! I told them I was leaving...and they still said NO.
So then I thought to myself...is Sprint CRAZY! Why would they think I would pay $450 for a phone!!!
Plus the phone has many bugs that they need to hammer out.
Good luck everyone with your phones...I think I am jumping the ship and getting an iphone.
Click to expand...
Click to collapse
Moderators?! Could you please delete this drivel? The guy contradicts himself in the first paragraph, TWICE.. Lordy!
arifiano said:
Well I used it for three weeks and I have to say it was an OK phone but Sprint had it overpriced...I had to pay $450 for it. I was not eligible for the $100 rebate as my $30 SERO plan was too cheap!
I talked to Sprint retentions and they said NO CAN DO! I told them I was leaving...and they still said NO.
So then I thought to myself...is Sprint CRAZY! Why would they think I would pay $450 for a phone!!!
Plus the phone has many bugs that they need to hammer out.
Good luck everyone with your phones...I think I am jumping the ship and getting an iphone.
Click to expand...
Click to collapse
man, ive got to say this is probably the worst time to give up on TP2.
the unlocker for CDMA tp2s should be out these few days...and you're giving up now. ...
maybe if you weren't so mathematically/intellectually challenged you would have just got the 70 dollar credit first...then waited to pounce. Paid 129.99 no rebates on sero myself with that citibank deal. Even without the 199 price 280 plus 30 a month is killer.
Got the same deal as you and throw in the $ that sprint gave me for my old phone and it was $101 with all taxes... still on SERO and $101 for the phone... can't beat that...
come on dude, look at it in the long run. you'll be better off with tp2. screw sprint just buy the damn phone from someone on ebay in a few months.
what an idiot. let him go. simple minds deserve simple devices like an itrash.
jaydowser said:
what an idiot. let him go. simple minds deserve simple devices like an itrash.
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Awesome line!
Im not gonna bash you cause i know you are doing this out of frustration... but i have SERO also $30 a month and i got it for $199 no rebates. Just keep trying and hold on a little longer. I found my TP last year for $200 on ebay... maybe you can find a good deal. Hang in there and look at the long run buddy
i
Eeek... You shouldn't have said the 'i' word. The guys on here are kind of dicks when it comes to that. I personally don't care for them (iPhones), but my roommate has a new one and it's a pretty slick device. Part of the early adopter fee is bugs. Give the device at least a quarter before giving up on it. I'd recommend waiting if you can, unless there is some way you can get your money back. If you are unhappy with the device because of the price, then it's your fault for paying waaaayyy too much for it. If you are unhappy with the device because of the bugs, then give it a few weeks. HTC and the programmers do a good job at fixing these things. If you just plain don't like the device, then absolutely ditch it. There isn't a one size fits all for phones and I can fully understand why someone would hate this one. I don't really like it at all in its stock format either, but I didn't like my other HTC devices until they were unlocked. It does seem kind of silly to buy a device and have to wait for programmers to hack it before it's useful. Ahhh WRT...
Ignore all the iHate. People ***** about how close minded the iCrew is and then turn around with the same close minded name calling. If the shoe doesn't fit then don't walk around *****ing about it; throw it out. =)
arifiano said:
So then I thought to myself...is Sprint CRAZY!
Click to expand...
Click to collapse
hehe . . . any takers on who would win the 'Crazy?' poll?
I got mine for free.
so I guess you'll enjoy paying hundreds more a month for less
theres a door closing dont let it hit you
WOW..... I think that was one of the stupidest posts I ever read. The Touch Pro 2 is one of the best phones out. And once we have the unlocker, the possiblities will be endless. Go get an Iphone and be stuck with exactly what Apple gives you. I will take the Touch Pro 2 anyday. And yes, I paid full price for the phone and wanted able to get the $100 dollar mail in rebate because it was only available for those who got the 2 year price.
Laughing hard...
Well I hope you enjoy the iWHATEVER...I used to work for at&t and got nothing but complaints about it. The 3G on at&t is so spotty its not worth switching. I hope you enjoy spending your time with an all eye candy phone and a crappy network.
As for the Touch Pro 2...I love it and nothings going to change that.
And I don't want to be told what I can install on my phone and what I can't. Say if I want the Google Voice App on my device then I'm going to add it. Don't want THE MAN to be able to say no.
dUDE THERE I=S A PROMO CODE IT IS BS220 CALL SPRINT AND TELL THEM YOU RECIEVED IT IN THE MAIL GIVING THE PHONE TO YOU FOR 319.99 NO MAIL IN REBATE.
I HAD TO ARGUE WITH THEM FOR LIKE 2 HOURS BUT GOT THE DEAL. ITS SUPPOSED TO BE FOR SMALL BUSINESSES, BUT I GOT THEM TO APPLY THE PROMO CODE. ITS ONLY GOOD TILL THE 30TH THOUGH
jaydowser said:
what an idiot. let him go. simple minds deserve simple devices like an itrash.
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Click to collapse
I could not have said this any better. This guy was probably one of those people who wanted to degrade this awesome device and turn it into a replica of the iphone. I cant stand that phone not only because of the service but also because of all the limitations. Yea they have alot of apps, but try downloading it on their inferior network. Good luck with that. Plus windows mobile has been around alot longer and has so many apps as to be uncountable. The price justifies its greatness but I payed 250 with the rebate only because my contract wasnt up yet. Still less than he was paying. Oh well.
Related
I've been looking around some sites, and it seems that theres a huge price range for the HTC Touch Pro. So just wondering, how much did u pay, and what site did you order at?
hell167 said:
I've been looking around some sites, and it seems that theres a huge price range for the HTC Touch Pro. So just wondering, how much did u pay, and what site did you order at?
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$900, eBay. There's already a thread about this with the exact same title in the exact same section. Why don't you search before creating a duplicate?
http://forum.xda-developers.com/showthread.php?t=415017
£499 - Very Happy...... No shipping cost as I collected
http://www.handtec.co.uk/product.php/1351/htc-touch-pro
Got mine as above from Handtec - Arrives Monday - Really looking forward to this one
Total including shipping £526, but thankfully my work paid
£517 inc from Clove
I've paid €649 for mine.
Bought at PDAshop.nl
Wow. I'm going to say you guys are crazy =/ Buying a phone for $1000. Seriously. I mean do you all earn $200k+ a year?
Kraize92 said:
Wow. I'm going to say you guys are crazy =/ Buying a phone for $1000. Seriously. I mean do you all earn $200k+ a year?
Click to expand...
Click to collapse
Lol seriously. I wouldn't it do it either. I'm just going to wait for the subsidized price by ATT, then it'll definitely be worth it.
kareem9nba said:
Lol seriously. I wouldn't it do it either. I'm just going to wait for the subsidized price by ATT, then it'll definitely be worth it.
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Click to collapse
Rofl. At least there is one sane person in this subsection (IMO)
Make that 3, aint no freakin way im paying 1g for any phone, I dont care if it wipes my butt for me and calls me daddy.
Im waiting for my 6800 to really take a dump or accidentally get coughranoverbymytruckcough and then exchange it and pay the balance or something like that. To shell out that kind of money, albeit for a gnarly phone is just way out of line.
$1078 in the US at smart-mobile-gadgets.com
£524.99 in the uk from ebay, company and ebay store called cdsolutions. cant believe i got it already! well worth it.
€71, but it comes with a 2 years' Vodafone contract.
Upquark said:
€71, but it comes with a 2 years' Vodafone contract.
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Sure...but how much will that contact cost >.> Over a period of two years...it will be WAY more then the initial price. But I guess we'll have a plan anyways so why not be stuck in a contract. =( Guess I'll be getting this next year. I'm really young anyways rofl (only 15 haha)
Getting the touch pro from UK
Any idea if it's a must to pay VAT even though I'm going to order from Singapore?
Kraize92 said:
Wow. I'm going to say you guys are crazy =/ Buying a phone for $1000. Seriously. I mean do you all earn $200k+ a year?
Click to expand...
Click to collapse
I gave up boozin', womanizing, sniffing glue, and my Chevy Suburban to get mine. Just the $1500 a month I'm saving on Petro alone made it affordable!
purplepig said:
Any idea if it's a must to pay VAT even though I'm going to order from Singapore?
Click to expand...
Click to collapse
Depends on the company you're ordering from, usually you don't have to pay VAT for export phones. But you'll still have to pay the 7% gst at the customs if you declare it to be more than 400 sgd.
You intending to get one from where?
kenshinjeff said:
Depends on the company you're ordering from, usually you don't have to pay VAT for export phones. But you'll still have to pay the 7% gst at the customs if you declare it to be more than 400 sgd.
You intending to get one from where?
Click to expand...
Click to collapse
Was thinking of getting one either from the UK or expansys HK. Emailed expansys HK last week and the staff said that even though its not on the website yet, its available for pre-order and stock should be in by tomorrow (18/08/2008) its going for HK$7000. Shipping will be another HK$150 to Singapore. Are you from Singapore too?
You guys are also impatient lawl. Those of you in the US, can get a AT&T Fuze soon enough for about $550/$650 w/o contract.
Anyone know what the price is going to be without contract?
I contacted an AT&T retail store and they didn't really know, but had read that Samsung posted $350 dollars on facebook. That seems low to me.
I haven't seen any pricing for non-commitment anywhere. Thanks!
+1
I would also want to know, because I'm planning on buying it with no contract.
Facebook
AT&T Hi Mark - the Captivate is $199.99 w/ contract, and $349.99 without.
July 8 at 8:13am
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ShareATT Twitter
@harishv79 - The Captivate is $350 w/o contract
9:32 AM Jul 12th via web in reply to harishv79
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Hopefully this is the actual price since a few people are able to confirm it with a few AT&T reps.
OMG if this is the price for the phone I am definitely getting this phone off contract and using my upgrade for another phone aka iPhone 4 to sell for a profit!!!!!!!!!!
How much is IP4 going for?
sl8125 said:
How much is IP4 going for?
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$700+ on ebay!!!!!
I had my iPhone 4 since it came out (16 gb) and used it the whole time.
I just put it on craigslist and sold it for 600 in less than a day.
Now, I have money for the captivate!!!
What kind of fees would AT&T charge you for the switch? If it really is $350, I'll do the same
Yes! The price is $350 without contract! That's very nice, I'll check tomorrow my local AT&T store to see if they have any in stock already as some people already bought it.
I'd love to go get one tomorrow, but I go to an authorized retailer and there is one person in particular that I deal with. She's always treated me well, and they are a lot nicer than AT&T retail stores. She is out of town until monday I guess I'll be waiting for my phone 'til then.
The one thing I know nothing about is how to load custom roms, as this is my first open source phone! (first had symbian, then iOS) I am excited to see what else is out there.
If its only $350. I'll be buying this Phone off Contract ASAP.
Even tought i wanted an HTC or Motorola. Device ie nexus one, desire. This will do, since my G1 keeps overheating and is on its last legs.
There's people been buying them since yesterday for $350 off contract, so the pricing is real.
wow $350?!...hard to believe really when the tmo version is $499.
http://www.t-mobile.com/shop/phones/Cell-Phone-Detail.aspx?cell-phone=Samsung-Vibrant
wait and see 3 more days...
I just returned from AT&T here they let me handle the phone. He showed me the price of the off contract phone as $300.00. He was shocked, but it was right there in living color. They will sell me one this Saturday morning. I will be there.
Wowz0rz
If this pricing is the same here in Arizona Ill be posting my HD2 for sale, use that money to buy a Captivate, and use my phone upgrade for an Iphone4, turn around and sell that beast as well.. Should come out wayyyyyyyyyyyy on top. Good god what a good deal. Thank you AT&T for getting something right.
Good luck to all who seem to be going down this cash flow road. Wooooop!
@willthebill - I am surprised that the Captivate is going to be 350 when the one for t-mobile is 500 as well! I am quite excited about it!
Finch44 said:
If this pricing is the same here in Arizona Ill be posting my HD2 for sale, use that money to buy a Captivate, and use my phone upgrade for an Iphone4, turn around and sell that beast as well.. Should come out wayyyyyyyyyyyy on top. Good god what a good deal. Thank you AT&T for getting something right.
Good luck to all who seem to be going down this cash flow road. Wooooop!
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Click to collapse
Thats was what I thought when I heard the Captivate was only going to be 350 off contract!! I can not wait to get that iPhone 4 and post it up on ebay to sell it to some iPhanboi.
abezapata said:
I can not wait to get that iPhone 4 and post it up on ebay to sell it to some iPhanboi.
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Click to collapse
HaHAHAHAHA. Exact. Same. Thought. Process. They just eat those things up. In a way Im glad their out there. Who else would be dumb enough to pay $600 for a phone that needs duct tape to work? I love our Isheep.
!!!!!!!!!!LLLLLLOOOOOLLLLLLL!!!!!!!!!
.
Finch44 said:
HaHAHAHAHA. Exact. Same. Thought. Process. They just eat those things up. In a way Im glad their out there. Who else would be dumb enough to pay $600 for a phone that needs duct tape to work? I love our Isheep.
!!!!!!!!!!LLLLLLOOOOOLLLLLLL!!!!!!!!!
.
Click to expand...
Click to collapse
It is the very sad sad truth. On the bright side I am getting a very bad a** Android device that I can not wait to get my hands on.
abezapata said:
I can not wait to get that iPhone 4 and post it up on ebay to sell it to some iPhanboi.
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Click to collapse
my thoughts exactly buy it off contract , then upgrade to the iphone 4 and sell iphone 4 and may my money back and some....
Check it out, dudes
http://wireless.amazon.com/Samsung-Captivate-Android-Phone-AT/dp/B003TLMQG8
By the way, I found that link by searching with google. Actually searching wireless.amazon.com for the captivate brings up nothing. (?)
edit: I haven't tried ordering from that page, since I'm still debating whether to keep this Aria or not, so use it at your own risk. Certainly looks legit though..
$600 off contract?!?! What is wrong with these people? Good find though. I've never heard of that site before
NOSintake said:
$600 off contract?!?! What is wrong with these people? Good find though. I've never heard of that site before
Click to expand...
Click to collapse
I got my Aria from that same site, except it was a very reasonable $50 with a family contract extension.
But I agree, something is afoot. Either their pricing is way off, or the tech blogs have been misinformed about the Captivate's launching price. I heard 340 was the off contract price, but that doesn't really make much sense considering the Aria's off contract price is 380, and the N1 was like 540.. Who knows?
The $149 price is for a new contract. Contract extension price is $224.
tdusen said:
The $149 price is for a new contract. Contract extension price is $224.
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Click to collapse
that **** always pisses me off, im not a new customer but i do have an upgrade and im out of contract.. give me a deal as well as new customers!
YeaItsSlo said:
that **** always pisses me off, im not a new customer but i do have an upgrade and im out of contract.. give me a deal as well as new customers!
Click to expand...
Click to collapse
Yeah seriously, I always wondered about that too - what's stopping someone off-contract from just closing the account and opening a new one the next day for the extra discount? Unless you're grandfathered into some unlimited plan you want to hang on to, I don't see how they could stop you from doing it.
modest_mandroid said:
Yeah seriously, I always wondered about that too - what's stopping someone off-contract from just closing the account and opening a new one the next day for the extra discount? Unless you're grandfathered into some unlimited plan you want to hang on to, I don't see how they could stop you from doing it.
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Click to collapse
Your account must be closed for 60 days in order for the system not to recognize you as a new customer. For example, if you port your number to Sprint for 45 days and decide to go back to AT&T you can pick up right where you left off. It's very easy for them to stop you from doing it and they will. Trust me I've tried it.
Evening all, apologies for the probably noobish question but i've done a fair amount of searching and have to give in and just ask.
My younger brother got a xoom (32gb wi-fi and 3g) on contract in the uk with three, he then neglected to pay the bill entirely.
My question to you good folks is as follows...
Can three network bar it as they could with a mobile handset who's bill remained unpaid?
If i offer to pay off his contract as the helpful, older, wiser, better looking brother and then, confiscate his tablet and sell it to recoup my huge outlay - can anyone tell me if im going to get an angry winning ebay bidder messaging me to say that it doesn't work with their sim card as its been barred/blocked etc etc??
is there anyway i can check on the actual device?, at the minute it just comes up with "no sim" although the wi-fi works fine as you'd expect.
I just want rid of it, and to have my bank balance drained as little as possible before i send photos of my brother to every retailer asking them to politely remove him from their store.
Thanks for any help that you guys can provide.
kinny
Not to be a bummer but if you did pay off his contract you probably still have a huge dent in your wallet even after selling it. Probably best bet is to just keep with the contract and keep the XOOM since it is a decent device. I know that you want to sell it but I doubt you could sell it for all that much. And if you did pay off the contract your tablet should be unlocked so I doubt people would complain if they are blocked.
Just pop-in a different SIM to check if you still get a no-SIM error.
Sent from my MB855 using xda app-developers app
Chaosgod27 said:
Not to be a bummer but if you did pay off his contract you probably still have a huge dent in your wallet even after selling it. Probably best bet is to just keep with the contract and keep the XOOM since it is a decent device. I know that you want to sell it but I doubt you could sell it for all that much. And if you did pay off the contract your tablet should be unlocked so I doubt people would complain if they are blocked.
Click to expand...
Click to collapse
Nah i do agree in principle but I've already got 2 laptops assorted work and home phones and an ipad so the last thing i need is another bit of kit that'll turn into a paper weight, any money back from selling is better than none as i'm resigned to paying off his bill regardless under the understanding that the device becomes mine in exchange for his credit history not becoming ruined at the age of 18.
If i paid it off it'd be over a few months rather than in a lump sum just not the remaining 17 months thats left as i want it gone and off my mind asap!
they seem to be going for £200 plus on ebay which is £200 more than if i put it in the drawer and forgot about it.
Cheers for the reply though matey, much appreciated.
.cruiser said:
Just pop-in a different SIM to check if you still get a no-SIM error.
Sent from my MB855 using xda app-developers app
Click to expand...
Click to collapse
The simplest solutions are usually best and in this reply i think you've just epitomised that! Will try this asap.
I still wonder if they can actually be blocked/barred though?
kinny999 said:
Nah i do agree in principle but I've already got 2 laptops assorted work and home phones and an ipad so the last thing i need is another bit of kit that'll turn into a paper weight, any money back from selling is better than none as i'm resigned to paying off his bill regardless under the understanding that the device becomes mine in exchange for his credit history not becoming ruined at the age of 18.
If i paid it off it'd be over a few months rather than in a lump sum just not the remaining 17 months thats left as i want it gone and off my mind asap!
they seem to be going for £200 plus on ebay which is £200 more than if i put it in the drawer and forgot about it.
Cheers for the reply though matey, much appreciated.
Click to expand...
Click to collapse
Hmm I see, if you want to get rid and don't mind losing a bit of money, I suppose paying it off as soon as possible and selling it will be wise. And no it won't be barred or blocked if everything works out fine. Don't know about changing ownership, lol first I heard of that but you probably have to discuss it with three. Just curious, why did your brother grab that device knowing he can't pay for it? It would've been better if he just brought it outright if you asked me.
Chaosgod27 said:
Hmm I see, if you want to get rid and don't mind losing a bit of money, I suppose paying it off as soon as possible and selling it will be wise. And no it won't be barred or blocked if everything works out fine. Don't know about changing ownership, lol first I heard of that but you probably have to discuss it with three. Just curious, why did your brother grab that device knowing he can't pay for it? It would've been better if he just brought it outright if you asked me.
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Click to collapse
Not entirely sure of that myself matey? might try and beat the answer out of him at a later date though
Can it be? Something for free from AT$T?
My original thought is that I've heard a lot of talk both on and off the board on the lack of build quality with the 16GB model. Is AT$T quietly fessing up to issues? So I have a warranty exchange going on (connectivity issues) and instead of shipping me out a standard apples for apples replacement, they have shipped out a 32GB device . Sweet. So I'm curious if others have had similar happening or I just had me a sweetheart on the other side...
modmyphone said:
Can it be? Something for free from AT$T?
My original thought is that I've heard a lot of talk both on and off the board on the lack of build quality with the 16GB model. Is AT$T quietly fessing up to issues? So I have a warranty exchange going on (connectivity issues) and instead of shipping me out a standard apples for apples replacement, they have shipped out a 32GB device . Sweet. So I'm curious if others have had similar happening or I just had me a sweetheart on the other side...
Click to expand...
Click to collapse
There are many reasons. One, could actually just be a typo, and two, could be because there's something special they want people to have in the 32Gb model. Enough to warrant you exchange for an easy transfer. Would be interesting to see if your comes with an OTA
I don't see any company being generous my opinion is that it was a mistake on their part and they shipped you wrong unit.
modmyphone said:
Can it be? Something for free from AT$T?
My original thought is that I've heard a lot of talk both on and off the board on the lack of build quality with the 16GB model. Is AT$T quietly fessing up to issues? So I have a warranty exchange going on (connectivity issues) and instead of shipping me out a standard apples for apples replacement, they have shipped out a 32GB device . Sweet. So I'm curious if others have had similar happening or I just had me a sweetheart on the other side...
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Click to collapse
You must have got a rep that got ALOT of love the night before, cause SHE HOOKED YA UP BRO. Keep in mind the reps have a little authority, to upgrade a issue. bet they are doing to draw customers in from some of the negativity that is being thrown on them lately. Send her a Chili's gift card..haha
sabre31 said:
I don't see any company being generous my opinion is that it was a mistake on their part and they shipped you wrong unit.
Click to expand...
Click to collapse
I surprisingly have had pretty good luck with them. My upgrade wasn't due until October and I just called up and was honest with the lady. I told her my Iphone 5 was terrible and too small and it gave me headaches trying to read on it. I rely on my phone for email on the go and it just isn't working. I told her I couldn't afford a phone out of pocket but I would like to stay with att. I told her that I could afford to eat my ETF but didn't want to. She put me on hold for two minutes and said she would upgrade me but I had to do it with her on the phone.
They even waived shipping and activation so it only came to 217 total.
OT but does anyone know the restocking fee, I kinda want to get the 32 GB?
modmyphone said:
Can it be? Something for free from AT$T?
My original thought is that I've heard a lot of talk both on and off the board on the lack of build quality with the 16GB model. Is AT$T quietly fessing up to issues? So I have a warranty exchange going on (connectivity issues) and instead of shipping me out a standard apples for apples replacement, they have shipped out a 32GB device . Sweet. So I'm curious if others have had similar happening or I just had me a sweetheart on the other side...
Click to expand...
Click to collapse
Just tried calling AT&T. Told them that they advertised a 16gb phone and actually sold me a 9gb phone when you consider all of the bloatware that was installed. They actually played hardball with me and told me if I wanted the 32gb, I'd have to pay the restock fee and the difference between the phone. My argument was that I should be able to swap for the 32gb without paying the difference because they sold me a 9gb phone instead of the 16gb I ordered. They told me to go try to exchange it in the store or to contact Samsung. All of this to say, they are not just swapping out the 16 for the 32. I think you got lucky on this one, friend.
me too
I just asked for a replacement for issues I had. I didn't ask for anything special but, it says Samsung I337 32G BLK PHONE in the order status. Cool, but I don't believe it.
I brought my 16GB back to the AT&T store on the 14th day, they charged me the restocking fee.
Called AT&T Customer Service, asked for the 35$ restocking fee back, the $36 upgrade fee, and $10 for terrible screen protectors that I couldn't return.
The lady was extremely nice and gave me a $90 credit within a few minutes, no questions asked.
I think it's all about how you present yourself, if you are kind to the receiving person, you're good to go.
That's nothing new. I have been satisfied with AT&T customer care. But I am a enterprise member.
With 2 complaints about my sister's iPhone 4S, they gave us $250.
hingdaddy said:
I just asked for a replacement for issues I had. I didn't ask for anything special but, it says Samsung I337 32G BLK PHONE in the order status. Cool, but I don't believe it.
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Curious. What were your "issues"?:angel:
odinfire said:
Curious. What were your "issues"?:angel:
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the video player freezes when I try to watch stuff. I had to argue to get them to exchange it. Be creative and use the online chat, always ask for a supervisor and don't take no for an answer.
SlimJ87D said:
That's nothing new. I have been satisfied with AT&T customer care. But I am a enterprise member.
With 2 complaints about my sister's iPhone 4S, they gave us $250.
Click to expand...
Click to collapse
Enterprise member here as well. It just pays to be nice I guess. Never complained, we chatted about build issues, and how this was the 2nd S4 to fail to recognize a SD card. I thought it funny that when taking information for the warranty exchange she cut me off when I was to answer what size S4 I had.
Turns out 3 days later, I received a 32GB model instead of the 16 I should have.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
I'm guessing you have a black GS4? I guess those of us with the white versions won't get so lucky, due to no 32GB being available in white as of now. Sorry to burst anyone who owns a white GS4 bubble. .
yep
I had the same thing happen to me... bought a 16gig white S4, and had hooooorible experiences with the phone! i couldn't send a text to save my life away from wifi. Called customer service, got zero hassle and the rep told me "ok we will be sending out a 32gig black to you..." and I even corrected him with "are you sure? I had a 16 gig" and he said yep.
So I received a 32 gig model a few days later... so far im happy and haven't experienced any of the previous problems.
peaster3 said:
Just tried calling AT&T. Told them that they advertised a 16gb phone and actually sold me a 9gb phone when you consider all of the bloatware that was installed. They actually played hardball with me and told me if I wanted the 32gb, I'd have to pay the restock fee and the difference between the phone. My argument was that I should be able to swap for the 32gb without paying the difference because they sold me a 9gb phone instead of the 16gb I ordered. They told me to go try to exchange it in the store or to contact Samsung. All of this to say, they are not just swapping out the 16 for the 32. I think you got lucky on this one, friend.
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You sir are why everything goes up and why the restocking fee even started. Great job! You're sooo cool trying to argue for something when really all you want is a free upgrade. Will you argue your "24gb" when a "64gb" comes out?
Sigh great job again bro!
truciet said:
You sir are why everything goes up and why the restocking fee even started. Great job! You're sooo cool trying to argue for something when really all you want is a free upgrade. Will you argue your "24gb" when a "64gb" comes out?
Sigh great job again bro!
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Appreciate your kindness and the sarcasm, "bro". Not trying to be cool at all. I have never had a phone where ~40% of the internal storage is taken up by bloat. You may not feel cheated, but I do. Especially when it can't be removed by the average user. I'd be fine if so much of the storage wasn't taken up by bloat I didn't ask for. So I asked, they said no. It is what it is. I'll have to live with it. I respect your opinion, but you read my intent all wrong. As far as "all you want is a free upgrade"...if I wanted the "24gb" I would have bought it outright. Att and Sammy should not force unwanted bloat on the consumer. Sarcastic posts like yours are what's wrong with this community.
shadowfiber said:
I brought my 16GB back to the AT&T store on the 14th day, they charged me the restocking fee.
Called AT&T Customer Service, asked for the 35$ restocking fee back, the $36 upgrade fee, and $10 for terrible screen protectors that I couldn't return.
The lady was extremely nice and gave me a $90 credit within a few minutes, no questions asked.
I think it's all about how you present yourself, if you are kind to the receiving person, you're good to go.
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the screen protector is not that bad lol
Sent from my SGH-I337 using xda premium