Rain Question - Galaxy Note 10.1 Q&A, Help & Troubleshooting

So I have a question about using my tablet while it is raining. First of all, I know its not the greatest idea in the world, and I know it COULD damage it. But here is my question.
How hard would it have to be raining, before it would be a cause of concern? Rain can come at anytime, and sometimes you can not avoid it... Surely designers have kept this in mind, and have done their best... But as I said before, how hard would it have to be raining, before worrying that it will damage the tablet? Thanks in advance for answers...
If you need more detail, I will be happy to supply it. But I would please like to get a general idea... Also, does the Note 10.1 have a water damage sticker, or indicator anywhere on the exterior of the device? Or is it on the battery like most other things in the world?

a suggestion
Rapth said:
So I have a question about using my tablet while it is raining. First of all, I know it's not the greatest idea in the world, and I know it COULD damage it. But here is my question.
How hard would it has to be raining, before it would be a cause of concern? Rain can come at anytime, and sometimes you can not avoid it... Surely designers have kept this in mind, and have done their best... But as I said before, how hard would it have to be raining, before worrying that it will damage the tablet? Thanks in advance for answers...
If you need more detail, I will be happy to supply it. But I would please like to get a general idea... Also, does the Note 10.1 have a water damage sticker, or indicator anywhere on the exterior of the device? Or is it on the battery like most other things in the world?
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Click to collapse
The note 10.1 is built pretty tight from the front, so where i would be worried are the open areas like the headphone jack, speakers, charging port, etc. Also, if you have a cover or case that might prevent some water form going through. Any electronic should not get it's components wet, so the best advice i can give is avoid water as much as possible.

ebahena said:
The note 10.1 is built pretty tight from the front, so where i would be worried are the open areas like the headphone jack, speakers, charging port, etc. Also, if you have a cover or case that might prevent some water form going through. Any electronic should not get it's components wet, so the best advice i can give is avoid water as much as possible.
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Click to collapse
I am not so worried about the charging port, as its on the bottom of the device, and is covered by hands, and I watch the area for rain running down. As for the headphone jack, I never use it, not that big of a deal. I can't really protect the speakers... The amount of rain I am talking is like, light, to moderate. Not down pouring, and not drenching the device in water. As I said before, I understand that its something I should probably not do, as there is a chance of danger. I am simply asking how much rain would be required to cause damage? Its a portable device, and its going to be used, rain, shine, or snow, as long as its not hailing outside, or a blizzard. Basically weather I would be willing to stand in, would be weather the device would be exposed to.
I am simply wondering the probability of damage being caused in light to moderate rain fall. It's hard to explain. Where I live, the weather changes randomly, it will rain for ten minutes, than stop. Than a few hours later, will begin raining again. I play a game that requires me to be outside, if its lightly, or moderately raining, I don't want to have to stop, than go back out, if I do not have to.
I appreciate your answer, but I feel I need more detail. The amount of rain it has been exposed to, is no more than splashes, and it is not raining hard enough for water to be running all over my device.

Condensation could trigger the water damage indicators and void warranty .
But that is the same for many devices .
Note is not waterproof and user guide probably says don't use in wet condition's .
jje

I'm worried about meteor strikes, I know it's not likely but it can happen.....:silly:
But really, if it looks like rain then why chance it if you're worried. All it takes is a quick look at the sky to see if there might be a downpour...
I generally carry my note in a backpack, it has a case and the chances of it getting soaked are negligable...

Related

Shocking Issues

Has anyone else had issues with their touch pro shocking their hands when using it while charging?
Every once in a while the phone will suddenly start emitting a very strong 'tingle'. Kind of feels like a dog shock collar (don't pretend you haven't tried that...). It has startled me enough to drop it a few times. Luckily I don't tend to have it too far from the ground while it is plugged in.
Anyone else encounter this issue?
no, you should probably get a replacement unit, and never use a pun again
Yeah, that sounds like a serious problem. I'd take it back right away and/or contact htc support. I wouldn't use the charger in the interim. You don't want to burn down the house. Knock on wood...
New undocumented security feature?
Take my phone.. I dare you.
No, really, you should exchange that phone
I've experience quite a bit of static shock with the phone. On the HTC Fuze the top half is encircled by this metal/chrome bezel. With dry winter air and walking around on carpet, I've zapped myself/phone a few times. Hopefully, there's no damage to any of the electronic components.
Are u sure its not in vibration mode? That produces a "tingle" as well.
vexingv said:
I've experience quite a bit of static shock with the phone. On the HTC Fuze the top half is encircled by this metal/chrome bezel. With dry winter air and walking around on carpet, I've zapped myself/phone a few times. Hopefully, there's no damage to any of the electronic components.
Click to expand...
Click to collapse
Same here. I notice it more than with my last phone but it's not an alarmingly bad shock, and definitely no constant tingle. The shock is coming from me to the phone and not the other way around.

PSA: S4's are robustly stressed before they go to retail (Video)

This video is for anybody doubting the strength of the S4, saying it poorly designed, and doubting all the stress testing Samsung put into the phone before releasing...well behold, a look in the official Samsung Stress Test Labs:
Give someone a dollar to drop theirs in a bucket of water.
Dang! Nice how you can see when dropped the "plastic" body everyone *****es about flexes to absorb the impact. And those screen break test had my nerves going a bit i was for sure expecting the screen to crack?
AnthomX said:
Give someone a dollar to drop theirs in a bucket of water.
Click to expand...
Click to collapse
Water + electricity = bad
Impurities in water + water evaporating + micro electronics = broken
Really is that simple. Only way to water proof electronics is with conformal coatings then you induce heat issues and increase the size of the boards. There are water proof (well water resistant really) phones but they usually have a cost, spec and/or size tradeoff.
Seeing the video it looks like the phones will 'work' in a sense but obviously that is
1 a lab
2 not showing how long it will work
Usually the water
1 shorts the battery (not what happened there)
2 evaporates and leaves mineral deposits that shorts internal circuits
Obviously sometimes nothing bad happens. Personally I'll not take my chances lol.
Sent from my GT-I9505 using Tapatalk 2
If it's on the Internet, it must be true. :laugh:
I really do think that these phones are stressed tested pretty good, but I also think the makers of that video might have exaggerated just a bit too. I don't think the water test accurately reflects what would happen IRL to your phone an I wouldn't recommend anyone try it
Thanks for posting the video..
scott14719 said:
If it's on the Internet, it must be true. :laugh:
I really do think that these phones are stressed tested pretty good, but I also think the makers of that video might have exaggerated just a bit too. I don't think the water test accurately reflects what would happen IRL to your phone an I wouldn't recommend anyone try it
Thanks for posting the video..
Click to expand...
Click to collapse
i'm not too sure how they could of exaggerated the test, its pretty straight forward to me, submerge phone in water for 15 seconds, take it out. There are countless videos on youtube showing water drop tests, they all come to the same conclusion, the phone can survive the drop in water, it might just not survive when the water starts to evaporate and leave residues on the circuit board and hardware.if you leave it like that, if you put it in a bag of rice overnight, you have decent chances of rescuing it
video says that the actual quality\torture test may be different in "real" test environment and this is for commercial purpose only. So try not to believe it 100%. I'd still carry my phone like a baby.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
_Dennis_ said:
Water + electricity = bad
Impurities in water + water evaporating + micro electronics = broken
Really is that simple. Only way to water proof electronics is with conformal coatings then you induce heat issues and increase the size of the boards. There are water proof (well water resistant really) phones but they usually have a cost, spec and/or size tradeoff.
Seeing the video it looks like the phones will 'work' in a sense but obviously that is
1 a lab
2 not showing how long it will work
Usually the water
1 shorts the battery (not what happened there)
2 evaporates and leaves mineral deposits that shorts internal circuits
Obviously sometimes nothing bad happens. Personally I'll not take my chances lol.
Sent from my GT-I9505 using Tapatalk 2
Click to expand...
Click to collapse
Lol, hence me offering a dollar. I would love to have a "waterproof" phone, but in reality I'm not dealing with freshwater so it would have to hold up to salt. Which is disappointung that nobody has come out with a decent waterproof case for our phones. Instead concentrating on apple. Sigh....
polish_pat said:
i'm not too sure how they could of exaggerated the test, its pretty straight forward to me, submerge phone in water for 15 seconds, take it out. There are countless videos on youtube showing water drop tests, they all come to the same conclusion, the phone can survive the drop in water, it might just not survive when the water starts to evaporate and leave residues on the circuit board and hardware.if you leave it like that, if you put it in a bag of rice overnight, you have decent chances of rescuing it
Click to expand...
Click to collapse
Rescuing a phone or bringing it back to life after it drops into water if proper care is taken is one thing. The phone actually continuing to work while water is in contact with the battery and circuits is something different. Electronics (unless treated with sealant) simply do not work that way.
scott14719 said:
Rescuing a phone or bringing it back to life after it drops into water if proper care is taken is one thing. The phone actually continuing to work while water is in contact with the battery and circuits is something different. Electronics (unless treated with sealant) simply do not work that way.
Click to expand...
Click to collapse
Please, you,re telling this to a guy that studied electrical engineering for 2 semesters in college. This has nothing to do with shorting out the battery, or components, this has to do with the phone being sealed in a proper way so this DOESN'T happen. Thats the point of the test. Plus, water is a TERRIBLE conductor of electricity, only the minerals in water make it conductive. This test was probably done in distilled water which has ZERO conductivity, so it could pretty much stay in water for minutes without shorting out the phone. Somebody in detroit, and somebody in California would not have the same chances of saving their phone if dropped, one has fresh water and the other salt water, and salt water is a good conductor
polish_pat said:
This video is for anybody doubting the strength of the S4, saying it poorly designed, and doubting all the stress testing Samsung put into the phone before releasing...well behold, a look in the official Samsung Stress Test Labs:
Click to expand...
Click to collapse
yeah.. that is like saying Toyota brakes problems never existed! do a video AFTER the brakes been fixed!
scott14719 said:
If it's on the Internet, it must be true. :laugh:
I really do think that these phones are stressed tested pretty good, but I also think the makers of that video might have exaggerated just a bit too. I don't think the water test accurately reflects what would happen IRL to your phone an I wouldn't recommend anyone try it
Thanks for posting the video..
Click to expand...
Click to collapse
polish_pat said:
i'm not too sure how they could of exaggerated the test, its pretty straight forward to me, submerge phone in water for 15 seconds, take it out. There are countless videos on youtube showing water drop tests, they all come to the same conclusion, the phone can survive the drop in water, it might just not survive when the water starts to evaporate and leave residues on the circuit board and hardware.if you leave it like that, if you put it in a bag of rice overnight, you have decent chances of rescuing it
Click to expand...
Click to collapse
scott14719 said:
Rescuing a phone or bringing it back to life after it drops into water if proper care is taken is one thing. The phone actually continuing to work while water is in contact with the battery and circuits is something different. Electronics (unless treated with sealant) simply do not work that way.
Click to expand...
Click to collapse
polish_pat said:
Please, you,re telling this to a guy that studied electrical engineering for 2 semesters in college. This has nothing to do with shorting out the battery, or components, this has to do with the phone being sealed in a proper way so this DOESN'T happen. Thats the point of the test. Plus, water is a TERRIBLE conductor of electricity, only the minerals in water make it conductive. This test was probably done in distilled water which has ZERO conductivity, so it could pretty much stay in water for minutes without shorting out the phone. Somebody in detroit, and somebody in California would not have the same chances of saving their phone if dropped, one has fresh water and the other salt water, and salt water is a good conductor
Click to expand...
Click to collapse
I'm not sure if you are just trying to argue for the sake of arguing but I clearly said I think the test might have been exaggerated. Your response was that you didn't think it was (your first bolded quote) and then you turn around and say it might have been (your second bolded quote where you said it might have been distilled water instead of regular water)? Using a non-common type of water sure looks like they might be exaggerating real life outcomes to me (as I said in my first bolded quote).
So I'm not sure but it looks like you are arguing with yourself?
My buddy drop tested my phone at the bar the other night. 5 drops at about 4 feet high face down. Not a scratch or crack on the screen. Only thing was the bezel on the corner is a little bent when it didn't fall flat on its face one drop. No case or screen protector. This thing is a tank
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
imitenotbecrazy said:
My buddy drop tested my phone at the bar the other night. 5 drops at about 4 feet high face down. Not a scratch or crack on the screen. Only thing was the bezel on the corner is a little bent when it didn't fall flat on its face one drop. No case or screen protector. This thing is a tank
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
That was a potentially expensive test. The bar musta been hopping. :laugh:
Haha I work for best buy so I have our geek squad protection. Being that the phone is so new I wouldn't get a refurb if it broke. I won't have the phone long enough to care about having a refurb if that happens anyway haha
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
netnerd said:
yeah.. that is like saying Toyota brakes problems never existed! do a video AFTER the brakes been fixed!
Click to expand...
Click to collapse
i'm pretty sure this video was done weeks if not months before the s4 came out. Thats the whole point of stress testing.
scott14719 said:
I'm not sure if you are just trying to argue for the sake of arguing but I clearly said I think the test might have been exaggerated. Your response was that you didn't think it was (your first bolded quote) and then you turn around and say it might have been (your second bolded quote where you said it might have been distilled water instead of regular water)? Using a non-common type of water sure looks like they might be exaggerating real life outcomes to me (as I said in my first bolded quote).
So I'm not sure but it looks like you are arguing with yourself?
Click to expand...
Click to collapse
No, thats because you have such a closed mind, you don't get the point of the test. ITS NOT ABOUT DROPPING THE TEST IN WATER AND SEE HOW MUCH TIME IT TAKES TO SHORT, ITS ABOUT SEEING HOW WELL THE PHONE IS SEALED AKA WATER NOT GOING UNDER LCD, AKA WATER NOT PENETRATING CAMERA LENS.........ETC. Do you get it yet? They are eliminating variables like conductivity to see how well the phone hold up against infiltration. If the phone holds up well against that, it doesn't matter if its dropped in a base solution or in acid.
I don't know about you guys, but all my toilets are filled strictly with distilled water.
Samsung has more money invested in phone dropping contraptions than every house on my block is worth.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
But...but...all the HTC fanboys say that the S4 is some cheap plastic crap. :/
polish_pat said:
No, thats because you have such a closed mind, you don't get the point of the test. ITS NOT ABOUT DROPPING THE TEST IN WATER AND SEE HOW MUCH TIME IT TAKES TO SHORT, ITS ABOUT SEEING HOW WELL THE PHONE IS SEALED AKA WATER NOT GOING UNDER LCD, AKA WATER NOT PENETRATING CAMERA LENS.........ETC. Do you get it yet? They are eliminating variables like conductivity to see how well the phone hold up against infiltration. If the phone holds up well against that, it doesn't matter if its dropped in a base solution or in acid.
Click to expand...
Click to collapse
Here is the website for those of us that don't speak Korean...
http://global.samsungtomorrow.com/?p=24643
It says nothing about using any kind of special water for that test. And I am still calling Bul***t! How about filming yourself dunking your phone into regular tap water for the exact amount of time that was done in that video and let's see the results? There is a thread about a guy that dropped his in water for a moment and he had to dry it out in rice for over 48+ hours before it worked properly again...
http://forum.xda-developers.com/showthread.php?t=2318906
That is a real world result! And he was lucky it came back to life AFTER drying it out.

Can I safely use Pixel 2 to take pics at Niagara falls where it is very wet?

I have a proper DSLR camera but it isn't weather proofed and I don't want to risk damaging it for photos on my trip to Niagara falls on the US side.
I was thinking of using my phone for pictures while I'm on the boat ride and the Cave of the Winds pavilion, where it can get soaking wet due to the proximity to the falls.
Given that this phone is rated IP67 do you think it's safe to use it for short bursts to take pictures there? Did anyone use it on a trip to Niagara or similarly wet places? Please give your honest opinion. I'll not use it if it's a bad idea!
I would not be concerned, but reach to their own.
litetaker said:
I have a proper DSLR camera but it isn't weather proofed and I don't want to risk damaging it for photos on my trip to Niagara falls on the US side.
I was thinking of using my phone for pictures while I'm on the boat ride and the Cave of the Winds pavilion, where it can get soaking wet due to the proximity to the falls.
Given that this phone is rated IP67 do you think it's safe to use it for short bursts to take pictures there? Did anyone use it on a trip to Niagara or similarly wet places? Please give your honest opinion. I'll not use it if it's a bad idea!
Click to expand...
Click to collapse
I'm sure most of us are a little gun shy due to dropping a device into a toilet and ruining it. But IP67 is pretty good. I have a fitness band with the same rating and I shower with it all the time. Just have a dry rag in your pocket and wipe it down when not in use. If you do it, and I'm not suggesting you do, update the post an let us know how you make out. Have fun, sounds like a cool trip. Also post some pics on the Google+ group https://plus.google.com/u/0/communities/104701608189790022748
Yes, you should be able to use it, but there are a couple things you need to be aware of first:
1. Once the screen and your fingers get wet, the phone basically becomes useless. Touch responsiveness goes on the tank at that point and you may have trouble getting a shot. I'd recommend setting your volume rocker to trigger the shutter before the phone gets wet to avoid this issue.
2. Be careful while holding it. Wet phones are super slippery and you don't want to lose it over the edge of the boat. Consider getting a case with a lanyard.
3. After it does get wet, take it out of the case and let it dry completely before charging it or plugging in wired headphones. Some phones will prevent charging when wet, but I wouldn't count on that function working every time.
Have fun!
PuffDaddy_d said:
Yes, you should be able to use it, but there are a couple things you need to be aware of first:
1. Once the screen and your fingers get wet, the phone basically becomes useless. Touch responsiveness goes on the tank at that point and you may have trouble getting a shot. I'd recommend setting your volume rocker to trigger the shutter before the phone gets wet to avoid this issue.
2. Be careful while holding it. Wet phones are super slippery and you don't want to lose it over the edge of the boat. Consider getting a case with a lanyard.
3. After it does get wet, take it out of the case and let it dry completely before charging it or plugging in wired headphones. Some phones will prevent charging when wet, but I wouldn't count on that function working every time.
Have fun!
Click to expand...
Click to collapse
All great points. I have already considered #2 and I am going to use a lanyard I have to secure the phone. #1 is also a great idea and thanks for the suggestion. I will do that too. I also plan to use some tape to seal off additional ports and openings just as an extra precaution as the weather sealing may have deteriorated over time. I will report back on my experience.
I am happy to report that my Pixel 2 worked like a champ in extremely wet conditions. I got a lot of awesome photos. I used a bit of tape to close up the speaker grills, the other obvious openings etc., even if it may have been unnecessary. In any case, here are some gifs and a video of the numerous pictures and videos I took from the phone in this trip: https://photos.app.goo.gl/iPpHG8zBSrVWmqVv5
nicepix. team pixel representando
Looks good!

Question phone durability

Hello colleagues on YouTube, you can watch videos that this phone bends easily and your copies have a similar tendency to bend?
Some idiot (or their sponsor) spends the $1000 making those videos so you don't see how far the device will bend on your own. That is, honestly, a stupid thing to do with any device you actually intend to use if you aren't paid per click to record it.
The thing is: usually you don't need to bend your phones. Even hardcore gamers won't ever put so much pressure on their phones unless they have aggression issues.
While some of his tests are are pretty useful to know (if you want to throw your 1000€ phone unprotected in a bag together with keys, knives and guns) the bend test is pretty useless for 99%.
I mean: be honest were you ever in a situation that required you to bend your phone?
Anubarak16 said:
The thing is: usually you don't need to bend your phones. Even hardcore gamers won't ever put so much pressure on their phones unless they have aggression issues.
While some of his tests are are pretty useful to know (if you want to throw your 1000€ phone unprotected in a bag together with keys, knives and guns) the bend test is pretty useless for 99%.
I mean: be honest were you ever in a situation that required you to bend your phone?
Click to expand...
Click to collapse
The body is made of Gorilla Glass 3. Realistically, this is the last phone they need to run scratch tests on because it was included on nearly every phone from 2013. That is roughly 7 years of testing already available.
TL;DR buy a $10 case.
That's right, no one normal will play bending the phone But what if I have a phone in the back pocket of my pants and I will sit on it, it will happen or not a few times I have sat on my s20 ultra it only cracks the protective glass but the phone did not bend or crash
Seems like the obvious advice is to avoid sitting on your phone. Bend test videos aren't going to account for all the variables involved in neglect and every story is going to be a bit different.

General So it happened - Broken antenna from bending

It was probably only a matter of time before the structural weakness of the ROG5 started showing in accidents and broken devices. My device is officially broken from damage around the mid section between the 2 batteries and the side USB/cooler port and antenna soft spot - exactly as highlighted on some videos. As a result, connectivity goes on and off and reception is extremely weak.
To be clear, the device has not been bent violently, dropped, smashed or anyhting like that, there are no physical bends visible other than I noticed one corner of the glass back plate looks a tiny tiny bit detached from the body of the phone. I'm guessing the device might have been bent just enough while in a pocket to damage it. No broken glass plates.
Up to you if go for this device but everyone should be aware of this. The device is with ASUS, if they don't fix it under the warranty and the price for fixing it isn't on the low side, I'll take the loss and switch to another brand.
If you're absolutely going for ASUS, the ROG 3 might be a much better choice - It's better built, has better tempretures/battery life, does custom reccovery like TWRP without pain, probably cheaper now and I bet it performs exactly as well as ROG 5 for 99.5% of games/apps during the remaining lifetime of both devices.
I have feeling the ROG 5 is the device ASUS will regret... It's basically an overheated, inefficient,badly tuned version of ROG 3 with a weak body and some overpriced expanded memory..
Thanks for the hint: however I'm really sceptical to be honest. I can't believe this can happen due to bending in normal pocket (or maybe I don't want to believe it because I like the phone)
I really wish you best of luck that Asus repairs it for free and I would like to know the outcome.
What does your pockets look like? Are they too small/tight because I tried it and whatever I do my current phone isn't under pressure at any time when it's in my pockets.
Anubarak16 said:
Thanks for the hint: however I'm really sceptical to be honest. I can't believe this can happen due to bending in normal pocket (or maybe I don't want to believe it because I like the phone)
I really wish you best of luck that Asus repairs it for free and I would like to know the outcome.
What does your pockets look like? Are they too small/tight because I tried it and whatever I do my current phone isn't under pressure at any time when it's in my pockets.
Click to expand...
Click to collapse
I didn't believe it either. Normal pocket size and I never carry my phone in the back pocket where you risk sitting on it. My best guess is the device was in a front pocket while wearing jeans and has bent at an angle on the weak point while sitting down or something just enough for some internal circuit or antenna lines to bend or break. Don't put this to test with your own device - you'll wreck it...
Honestly, the device is meant to be used almost exclusively with the cooler. This is the same reason I never take it off, but turn it off, when putting it in a pocket. Beyond the obvious improvements to heat concerns, it also reinforces the center of the device to prevent bending.
Sure, it does make it a bit bulkier and isn't going to prevent the device from pressure if you wear skinny jeans a size smaller than they should be for proper circulation, but it will definitely stop it from randomly folding in half without breaking that first.
I get dragged into a lot of unplanned physical activity without thinking about preventing stress on the phone. I've been unable to confirm that the phone will simply break over time.
I can only assume it was one of those perfect scenarios, not unlike the Note 7 fires. It is obviously a possibility, but the actual number of people that will ever experience it is probably too low and it's just not enough of a safety concern to justify a recall or discontinuation.
Edit: Now that I think about it, I actually tried to use a Pelican G40 case to store the phone and cooler during travel (and add water protection). The case is just slightly too short and the device had to be angled for a tight fit. This would be a lot like placing the phone in a tight pocket. I would be interested to see bend tests done with the cooler.
twistedumbrella said:
Honestly, the device is meant to be used almost exclusively with the cooler. This is the same reason I never take it off, but turn it off, when putting it in a pocket. Beyond the obvious improvements to heat concerns, it also reinforces the center of the device to prevent bending.
Sure, it does make it a bit bulkier and isn't going to prevent the device from bending if you wear skinny jeans a size smaller than they should be for proper circulation, but it will definitely stop it from randomly folding in half from normal use.
I've mentioned before that I only use my device with WiFi, but I live in an area where a lot of neighbors share their connections and get together often. I play Nerf war, skateboard, and all the other stuff that the younger parents get dragged into by being close with them. I should also mention that I have no kids, so it's not something I consider in my own purchases. Knock on wood that I've never been able to confirm that the phone will simply break over time.
I can only assume it was one of those perfect scenarios, not unlike the Note 7 fires. It is obviously a possibility, but the actual number of people that will ever experience it is probably too low and it's just not enough of a safety concern to justify a recall or discontinuation.
Edit: Now that I think about it, I actually tried to use a Pelican G40 case to store the phone during travel (and add water protection). The case is just slightly too short and the device had to be angled for the latch to work. This would be a lot like placing the phone in a tight pocket and the cooler kept it rigid. I would be interested to see those bend tests done with the cooler.
Click to expand...
Click to collapse
If the device is meant to be used exclusively with the cooler, ASUS should explicitly make that clear and include one with every phone, in which case the design of the Lenovo Legion is probably better - i.e just build a cooler hump into the phone regardless of the looks. The ROG 5 cooler is waay to bulky for pocket use for most people.
I think the weak mid body pf ROG5 is just due to sloppy design - which is unacceptable for what is meant to be a flagship device.
Either way, keep this phone in a bag or jacket pocket and make sure it's not at a bending angle at any time. Seems you don't need a big squeeze to break stuff inside the phone. I don't know what's under the mid section, it could be some antenna rails or other connectors that easily break or bend out of function. Again, I don't recommend testing any of this, the risk of breaking your device is high...
Andrologic said:
If the device is meant to be used exclusively with the cooler, ASUS should explicitly make that clear and include one with every phone, in which case the design of the Lenovo Legion is probably better - i.e just build a cooler hump into the phone regardless of the looks. The ROG 5 cooler is waay to bulky for pocket use for most people.
I think the weak mid body pf ROG5 is just due to sloppy design - which is unacceptable for what is meant to be a flagship device.
Either way, keep this phone in a bag or jacket pocket and make sure it's not at a bending angle at any time. Seems you don't need a big squeeze to break stuff inside the phone. I don't know what's under the mid section, it could be some antenna rails or other connectors that easily break or bend out of function. Again, I don't recommend testing any of this, the risk of breaking your device is high...
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Click to collapse
Both Pro and Ultimate versions DO come with one, but one of the ways to make a cheaper version is to leave out some accessories and sell them separately. They may still expect you to buy it and may not prioritize the concerns of those that don't. Besides, building something prone to burning out and breaking down into the phone is a terrible decision. Lenovo will no doubt get their own backlash for that down the road.
I feel like carrying the phone in a bag or jacket is just as big of a risk. It would make more sense to get a rigid holster or sleeve. I don't feel like the design was sloppy, but definitely not as durable as typical phones. Much like the Nvidia Shield, I am sure there are a lot of things they wanted to make possible that ended up being a lot of compromises.
I'll be interested to see how widespread this becomes and how Asus goes about handling it. The number of imports / exports mean a lot of people are running around without proper warranty coverage.
Wow it makes my Note 10+'s battery replacement look like a cakewalk.
Yeah you don't want to flex this phone...
Update >> ASUS fixed the device. There was damage to both reception as well as reading the SIM slots. The main board had to be replaced. They did it free of charge under the warranty, no questions asked. I think they know they've messed up..
It sounds like Asus covered exactly what is written in the terms of the warranty, which is hardware failure without any obvious signs of abuse. I don't know that I would call it Asus knowing they messed up, but it's good they fixed it and hopefully you will have better luck this time around.
Thank you very much for letting us know. That might at least mean we don't have to worry too much

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