(Q) native email app - AT&T Samsung Galaxy S II Skyrocket SGH-I727

ok so o hope this is in the right spot. i have a rooted SR on stock rom, unlocked on t mobile and all of a sudden i am having issues with the native email app not sending yahoo mail. i did nothing, down loaded nothing, no weird reboots nothing. all i get is that the email could not be sent and moved to my drafts. i have deleted and reset up my email and still nothing. i also rebooted my phone and nothing. has any one had or having issues or is it just me and my phone?

Try removing the account and setting it back up using the "other" option instead of choosing yahoo.
Sent from my SGH-T959V using xda app-developers app

sounds like you're not getting internet to the phone or the outgoing settings are wrong. verify internet. and check the outgoing mail server settings haven't changed on yahoo's end.

ctalcant said:
sounds like you're not getting internet to the phone or the outgoing settings are wrong. verify internet. and check the outgoing mail server settings haven't changed on yahoo's end.
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Click to collapse
How would I go about doing this? It's seems all the other functions that require Internet work fine. I also have no problems, well few problems receiving email. I have it set to push and for the most part get email regularly. It's just the sending that's become an issue. It sends every once in a while but usually get the error.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

I just tried "other" and it won't let me set it up. I Googled the settings but they must have changed since March? I can find any settings newer than that, maybe some one has some newer settings they can provide?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

ok it seems there is a new protocol on the yahoo servers, adding "android.imap.mail.yahoo.com" and some other changes. if i set it manually it works. the only thing is that i need it to be pushed not poled. the only option in "other" is to check every 15 mins. how would i go about getting the automatic email set up to recognize this new change and let me set up my email as push?

Try adding it back under yahoo and see if there is any option to modify server settings. I don't think you can choose manual set up like with other but may be able to modify settings after its added. If not, could try the yahoo mail app in the playstore it may have a push option. I don't have a Yahoo account so I've never used it but might be worth checking out.
Sent from my SGH-T959V using xda app-developers app

Luckily I remembered I have a friend that works for yahoo, son had some inside help. Guess it was a spamming issue. Seems that if you reply to the same person too many times in the same email thread the system makes it as spam and requires a captcha for sending. Well since a phone can't see that, it fails to send. So now I have to wait 24 hours to reset and see if that fixes things. Thanks guys
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

Related

Att address book sync

Ok so I I've been wondering what was killing my battery. Set it up weeks back and thought all was fine.
My phone trys to sync like every min but fails.
What gives? I turned sync off but it still tries.
Sent from my SAMSUNG-SGH-I897 using XDA App
Sent from my SAMSUNG-SGH-I897 using XDA App
Mine is doing this also. WTF .........
chvybeatsford said:
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
how/where do you find this menu option?
Contacts-menu-more-settings-att address book ' log....
Sent from my SAMSUNG-SGH-I897 using XDA App
This is one of those things that really pisses me off. I don't mind that the manufacturers add this stuff - but let us turn it off.
If i am syncing gmail and exchange, i don't need AT&T address book sync. Some people may use it, but let those of us that don't use it, turn it off.
When I set my phone up first time it asked if I wanted to use AT&T backup. Since I was already using google for contacts, I said nothankyou.jpg. But there has to be a way to turn it off.
This ATT Address book keeps coming up for me too randomly. I'd like to disable it.. but how...
going into address book setting att address book I see a check box for turning off online sync. Does that not work?
Yes it seems it will shut it off but only after a complete sync. I checked it to off 1 day prior to pic I posted. Last night at 3 am it completed and had not sync since.
So it seems it will stay on and try to complete intill it does it sucessfully.
Sent from my SAMSUNG-SGH-I897 using XDA App
chvybeatsford said:
Contacts-menu-more-settings-att address book ' log....
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I have no access to this log as i declined when it asked if i wanted to setup address book sync. So I will assume that mine is not running since i never accepted the terms.
I know this is an old thread but I don't want to start a new one on the same topic...
was there ever any resolution to this ATT Address Book Sync issue?
My Captivate will not sync.
I turn off the auto-sync, go back into it and it is on again.
It does not show as a task that can be killed in Adv Task Killer.
Log shows nothing but repeated fails sometimes 3 min apart, sometimes 15.
This thing is using up battery and, I presume, data, and I cannot shut it off.
I am one really unhappy camper now, being unable to even shut it down.
(Got started here into the ATT app because contacts would not sync up to google--I need a backup somewhere. Seems neither works on Captivate 2.1)

Gmail not updating, just manually

Why is the last couple days my Gmail will not check for mew mail? Stock rooted with update done yesterday. I have to open Gmail and refresh and get all my mail I've been missing all day. Doesn't makes sense since it was working before the last couple days. I have 3 accounts setup to sync and none are working.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I'm also having issues with emails pushing to my Infuse. They show up on Sparrow on my Mac, but I have to manually check from my phone. I noticed this a couple days ago and again today.
My stock infuse is has also switched to only rerrshing gmail when I manually do it.
Have task killer, juice defender, sjd watchdog installed but I don't think that is the issue
sent from my fancy pants Samsung Infuse
Sorry for the off topic post guys.
reverendmilo said:
Have task killer
Click to expand...
Click to collapse
You do know you dont need that anymore? It does more harm than good. Not bad harm though.
bigtoysrock said:
Sorry for the off topic post guys.
You do know you dont need that anymore? It does more harm than good. Not bad harm though.
Click to expand...
Click to collapse
I also have task killer, BUT, I do not have it running. Only have it in case I need to manually kill something.
One account had 1 email this morning, another I checked manually and one showed up. Not sure what to make of this.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Weird, my gmail is no longer updating automatically either. But it is working on my tablet.
EDIT: Well, I checked my account settings under Settings > Accounts and Sync and somehow my gmail, calendar and contacts magically got unchecked.
I had not heard that it does more bad than good, can you point me to a discussion thread on it?
I had someone else say the same thing about juice defender but did not get a explanation why either.
sent from my fancy pants Samsung Infuse
Seems to be back to normal for me. Anyone else see it working correctly now?
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Twice mine has reset its settings to not autosync
sent from my fancy pants Samsung Infuse
I've noticed that mine has stopped auto sync'ing as well around the same time everyone else despite still being set to do so and settings still in place verified. Stock non rooted here.
carhigh said:
Seems to be back to normal for me. Anyone else see it working correctly now?
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
I had this issue on my Inspire. I went to GTalk and apparently, I was signed out. I signed back in (as I believe this is how it communicates with google servers and syncs) and mine has been syncing correctly since.
Simba501 said:
I had this issue on my Inspire. I went to GTalk and apparently, I was signed out. I signed back in (as I believe this is how it communicates with google servers and syncs) and mine has been syncing correctly since.
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Click to collapse
What the heck is gtalk? And whats it got to do with gmail refreshing on the phone. Ive never heard of gtalk !!! I googled it and came up a bunch of different things
All day today, no email. Manual refresh and a bunch of emails show up. This is annoying! I thought alot of my issues with the dell streak were solved by moving on but i guess i only moved onto different issues..... so annoyed
carhigh said:
What the heck is gtalk? And whats it got to do with gmail refreshing on the phone. Ive never heard of gtalk !!! I googled it and came up a bunch of different things
All day today, no email. Manual refresh and a bunch of emails show up. This is annoying! I thought alot of my issues with the dell streak were solved by moving on but i guess i only moved onto different issues..... so annoyed
Click to expand...
Click to collapse
Google Talk. Google's chat service. It shows in your app drawer as "Talk". If you've ever noticed, when you access gmail on a computer, you're automatically signed into Google Talk. I was told a while ago in the past (when I owned a captivate) that Talk is what the phone may use to communicate with Google servers (makes sense), but not completely sure. By no means is gmail buggy or have issues because 99% of the time it syncs perfectly and without problems. My time period where it didn't sync was the first time it ever happened since I've had my Inspire (since February). My gmail has since returned to normal.
Do you have a task killer that's possibly interfering?
Are notifications enabled? (in gmail settings - "notify in status bar when mail arrives")
Sent from the most interesting device in the world.
Still having issues with my Gmail syncing. I had no issues for the first few weeks I had phone, but now it is rare that push actually works. I have verified all settings are correct. I had issues on my iphone with email syncing also, so I changed to fetch emails every 15 mins on that to make it useful still. I don't see an option for that on the gmail app though.
Sent from my Samsung Infuse using tapatalk
scottyb0721 said:
Still having issues with my Gmail syncing. I had no issues for the first few weeks I had phone, but now it is rare that push actually works. I have verified all settings are correct. I had issues on my iphone with email syncing also, so I changed to fetch emails every 15 mins on that to make it useful still. I don't see an option for that on the gmail app though.
Sent from my Samsung Infuse using tapatalk
Click to expand...
Click to collapse
That's really weird. The Gmail app has always worked for me, and very well at that (and on different devices). My GF's gmail app works just as well and she uses the Infuse. The only thing I can think of at this point is to go to the gmail application info page (via manage applications) and "clear data. Verify all of the settings again, reboot, and see what happens.
Simba501 said:
Do you have a task killer that's possibly interfering?
Are notifications enabled? (in gmail settings - "notify in status bar when mail arrives")
Click to expand...
Click to collapse
I do have advanced task killer but its not enabled at all. My gmail settings and notifacations are all set correctly.
Gtalk was logged in on my main account. I dont think that has anything to do with this problem though. I have 3 accounts setup and it worked fine for a little bit there before noticing the problem. If it was linked, i would have 3 loggins!
The gmail app has always worked fine for me also, UNTIL getting this phone! Sux
Simba501 said:
The only thing I can think of at this point is to remove the account completely (via accounts and sync), go to the gmail application info page (via manage applications) and "clear data", then set everything back up. And verify all of the settings again.
Click to expand...
Click to collapse
Oh yeah, you do know you can not remove the main gmail account?
carhigh said:
Oh yeah, you do know you can not remove the main gmail account?
Click to expand...
Click to collapse
Must have slipped my mind. Excuse me.
(previous post edited)
I was reading the help part in the gmail app and there is a long list. I guess clearing data is next for me. I just turned everything off and turned it back on. Ive rebooted today too.
Problems with sync, http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=113869&topic=21233
EDIT: Question answered.
carhigh said:
I was reading the help part in the gmail app and there is a long list. I guess clearing data is next for me. I just turned everything off and turned it back on. Ive rebooted today too.
Problems with sync, http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=113869&topic=21233
Click to expand...
Click to collapse
Well, good luck. Let me know what ends up working. Something will.

Gmail not sending, please help me.

I have been having a serious ongoing issue with the Gmail app on my droid charge. Before I begin, know that I have experienced this across 3 roms (humble, gummy, infinity) and with two different droid charge devices. Basically, when I hit the send button on an email, it just grays out and doesn't do anything. This usually happens after 2-3 successful sends. It doesn't freeze or give any errors, the send option just becomes inaccessible. Choosing to send through the menu button option doesn't do anything too. The messages don't even go into the outbox, it just sits there and saves it as a draft after I exit. Please tell me I have just overlooked some obscure setting.
What I have tried to fix it unsuccessfully:
Clearing all data and cache for the gmail app
Uninstalling and reinstalling/updating the app
Removing the screen filter app from my phone (read about some possible interference with this app)
Wiping Cache and Dalvik via CWM
Restarting the phone, and also after each of the methods above
What has worked:
Wiping my phone via CWM or Odin (factory, not just cache and Dalvik) but this only works for the first few emails and goes back to the same issue.
I feel stuck and hate not sending emails. I know I can choose another app but I really just prefer the gmail app (that's not a crime is it?) Anyone else experience this? I have searched several forums and tried solutions listed there but with no luck.
this sounds strange... have you tried to add a different google account to your phone and see if it has the same issue with sending? you could then remove the affected one and re-add.
this is the only way to point the finger at the device... if the alt works then its your gmail profile. if it doesn't then it could be the stock .apk for gmail.
Tried that
diablospeed said:
this sounds strange... have you tried to add a different google account to your phone and see if it has the same issue with sending? you could then remove the affected one and re-add.
this is the only way to point the finger at the device... if the alt works then its your gmail profile. if it doesn't then it could be the stock .apk for gmail.
Click to expand...
Click to collapse
I have tried with my personal and work gmail accounts as well as my "former" account and all three experience the same issue. I thought of that as well. I feel like I have tried everything, multiple accounts, different settings, updates, removed other applications and whatever else I could think of. Thanks.
Go to application data in the settings menu, find the gmail app and clear all of the caches you can. Re sync and it might work. I've had this issue and it cleared it up.
Sent from my SCH-I510 using XDA App
toby1064 said:
Go to application data in the settings menu, find the gmail app and clear all of the caches you can. Re sync and it might work. I've had this issue and it cleared it up.
Sent from my SCH-I510 using XDA App
Click to expand...
Click to collapse
Idk if you just ignored his OP or what but he already said he tried this.
Im in the same boat different phone. My gmail app doesnt send for me either on my galaxy s 2 att, or my iconia.
Edit: i just read a post somewhere that said if you have seal with root permissions than somereason it keeps gmail from sending... take away itsnroot privlages and reboot (this fix worked for me, hope it helps)
As far as seal goes i hope tthey fix this issue as i like that app
I had seal and experienced the same problem with gmail. Uninstalled seal and gmail worked again. Never could figure out why it was happening.
Sent from my SCH-I510 using xda premium
Seems to have worked for me too. Can't believe that was the issue. Thanks for everyone's help!
I really hope they fix that. Its okay though, I think seal was slowing my phone down a bit. Everything is much more responsive now.
Sent from my SCH-I510 using Tapatalk

Push email is really bad on the HTC One X

Almost every message I get with the built in email app using Microsoft ActiveSync with my office Exchange server comes 5-10 minutes after the message's time-stamp. Coming from the iPhone 4S & Galaxy Nexus where every message was delivered within seconds, this is becoming a major concern. The GMail app is better (though not perfect) as messages usually arrive within a minute. I tried playing with the settings in the Email app and made sure that push was activated for both peak and off peak hours but the issues remains. Does anyone else have these issues and if so, is there any way to fix it? Thanks in advance.
NextNexus said:
Almost every message I get with the built in email app using Microsoft ActiveSync with my office Exchange server comes 5-10 minutes after the message's time-stamp. Coming from the iPhone 4S & Galaxy Nexus where every message was delivered within seconds, this is becoming a major concern. The GMail app is better (though not perfect) as messages usually arrive within a minute. I tried playing with the settings in the Email app and made sure that push was activated for both peak and off peak hours but the issues remains. Does anyone else have these issues and if so, is there any way to fix it? Thanks in advance.
Click to expand...
Click to collapse
I've struggled to fix this as well. The only advice i've gotten was to try a 3rd party app. I still have my e-mail setup on my old iPhone and my iPad, both get the e-mails pushed within a second of each other. My HOX can vary between 5-45 mins before it gets delivered. I have several exchange e-mails, all of them exhibit the same thing. I have a similar experience on my HP tablet that is running CM9. Judging by the number of threads that have complained about this, it seems that iOS simply handles Activesync better than Android. I'm still enjoying everything else about the HOX.
ergela said:
I've struggled to fix this as well. The only advice i've gotten was to try a 3rd party app. I still have my e-mail setup on my old iPhone and my iPad, both get the e-mails pushed within a second of each other. My HOX can vary between 5-45 mins before it gets delivered. I have several exchange e-mails, all of them exhibit the same thing. I have a similar experience on my HP tablet that is running CM9. Judging by the number of threads that have complained about this, it seems that iOS simply handles Activesync better than Android. I'm still enjoying everything else about the HOX.
Click to expand...
Click to collapse
Can't be an Android thing being as my Galaxy Nexus was just as good as, if not better than, my iPhone.
NextNexus said:
Can't be an Android thing being as my Galaxy Nexus was just as good as, if not better than, my iPhone.
Click to expand...
Click to collapse
I really hope so, hopefully a fix can be found soon.
there is nothing to fix, it's a feature called SmartSync.
Go to Email setting, sync schedule change it Push, default is SmartSync.
More frequent you open email app, the more frequent the sync.
Check your sync settings. HTC uses a couple different things with Sync to improve battery life. One of them is peak hours. It'll push during "peak hours" and then switch to every 2 hours outside of them. They also have a smart-sync setting that I believe will sync more frequently in relation to how often you open and close the actual Mail app.
Check those settings first.
Thanks, i double checked everything and both peak and off peak are both set to Push. The phone isn't throwing any errors nor is exchange management console. I'll see how it performs today and give an update. So far this morning it has been pushing pretty consistently.
As I said in my OP, both peak and off-peak are set to push and NOT smartsync. That's not the issue.
I've gotten it to recieve @ about 5 minutes but that's as good as it gets for now...
side note I've gotten some really good LTE numbers in ATL... 42mbps
Go and get Touchdown in the market.
Problem solved.
I had to disable the Gmail app completely for my Gmail account to work with Microsoft exchange through the email app.
It was giving me errors with my syncing but I had to use google due to the play store etc.
Sent from my HTC One X using Tapatalk 2
Yeah I'm having problems with my gmail account as well. When I check to see if its synced it shows a red circle and apparently the sync isn't working so it's not just about push email its the syncing to google account. Not sure what the problem is. Im thinking it has something to do with the WiFi connection. It might break and its causing interruption in the sync
Sent from my HTC One X using XDA
I'm going to try leaving it on LTE for a little while...I have a feeling it might be an issue with the Wifi connection when the screen is off.
I'm experiencing a delay, as well. It's almost like Smartsync is still on even when it's off. My delays have been in the realm of a minute in most cases, but it's frustrating to hear new e-mails come in on my iPad and other phones and have this one get them last. It's such a great phone and this is such an important feature.
Quick update...If you go to your advanced wifi settings there is an option for Best Wifi Performance that is off by default. Since I enabled that, my push notifications seem to be coming in more quickly. I need to give it some more time to know for sure but so far so good!
karan1203 said:
Yeah I'm having problems with my gmail account as well. When I check to see if its synced it shows a red circle and apparently the sync isn't working so it's not just about push email its the syncing to google account. Not sure what the problem is. Im thinking it has something to do with the WiFi connection. It might break and its causing interruption in the sync
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
This is what I did. So far, it's working 100%.
Please know, this will only work if you DON'T use the Gmail app.
1. Factory wiped the phone. Once started up, do not add your Google account yet.
2. Go into Settings and Apps and disable all your bloatware while you're here and make sure you disable the Gmail app. When you get out of it, it'll reload Sense. After this, go ahead and reboot your phone to be safe.
3. Now go ahead and go to Settings and Accounts and add your Google account. With Gmail disabled, it will not sync your email. Your choice if you want to sync Contacts.
4. Next, setup your Gmail via Microsoft Exchange via server method. Email and Username is your full email address. Leave Domain blank. The server address is m.google.com
5. When finished, set it up Push Email and not Smart Sync. If you did not sync your Contacts via Google, you can do it here also. Same with Calendar and Tasks.
Done!
Click to expand...
Click to collapse
With this method, I haven't had any issues...YET
NextNexus said:
Quick update...If you go to your advanced wifi settings there is an option for Best Wifi Performance that is off by default. Since I enabled that, my push notifications seem to be coming in more quickly. I need to give it some more time to know for sure but so far so good!
Click to expand...
Click to collapse
I think you might actually be onto something. So far, I have been getting e-mails pretty consistently after modifying this setting. It will be interesting to see how much it impacts battery life.
Anyone try K-9 Mail? I've been using that for a long time through several Android devices, push mail always works perfectly.
BoostedSR20 said:
Anyone try K-9 Mail? I've been using that for a long time through several Android devices, push mail always works perfectly.
Click to expand...
Click to collapse
K-9 is not working for me, but Gmail is. haven't tried changing anything yet, just hopped on to see.
Really need some reliable push email. Might ditch K-9 and see if the native client works, but k-9 worked so great on the SGS2, I went to it straight away.
I'm also having push problems using the native gmail app. I posted in the other thread so won't repeat here but just wanted to check in in case somebody from HTC or att is reading these threads.
Sent from my HTC One X using XDA

Help - Exchange emails not fully displaying

Peculiar problem, did some searching and there is very little out there. A small percentage (~10%) of my Exchange emails only load the first few lines of text and I don't get the option to load more details - i.e. I can't read more than a few lines of the email.
1) It occurs when there is an attachment or image involved, generally from a forwarded email.
2) I have tried changing fetching images on/off, and changing 'size to receive emails' to 'all'. Does not make a difference.
3) This is the VERY strange part: If I forward the email (that I can't fully view) to myself from my phone, I am able to view that newly forwarded message in it's entirety.
What on earth could be causing this? It is driving me CRAZY since I am very dependent on my phone for work. Would appreciated any input - thanks!
Other info:
Our Exchange email is hosted via InterMedia - I had zero problems with my DX. I also have an iPad that works seamlessly and my coworker has a DMAXX (running ICS) that works fine too. I'm 90% sure this is a phone issue and not a problem with the server.
I would try clearing the data in your email app and setting up your account again to see if that helps. Otherwise maybe a factory reset would help. There are not any settings in the program that really apply to your issue. Back when I had an s2 my exchange just wouldn't load any emails.. then I updated to ics and email worked fine again. May be a chance this version of mail conflicts with your server as well. I say try clearing data then if not factory reset.
Sent from my SCH-I535 using xda app-developers app
ulastua Guting,
unique77 said:
I would try clearing the data in your email app and setting up your account again to see if that helps. Otherwise maybe a factory reset would help. There are not any settings in the program that really apply to your issue. Back when I had an s2 my exchange just wouldn't load any emails.. then I updated to ics and email worked fine again. May be a chance this version of mail conflicts with your server as well. I say try clearing data then if not factory reset.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Forgot to mention - I did try clearing the email cache earlier but the option to clear the data is greyed out. I can however clear the data and cache for the exchange services, is that what you mean?
bon courage !
-------------------
Voyage Vietnam-Jonque Ginger Halong-Jonque Cai Be Princess
saucyzest said:
Peculiar problem, did some searching and there is very little out there. A small percentage (~10%) of my Exchange emails only load the first few lines of text and I don't get the option to load more details - i.e. I can't read more than a few lines of the email.
1) It occurs when there is an attachment or image involved, generally from a forwarded email.
2) I have tried changing fetching images on/off, and changing 'size to receive emails' to 'all'. Does not make a difference.
3) This is the VERY strange part: If I forward the email (that I can't fully view) to myself from my phone, I am able to view that newly forwarded message in it's entirety.
What on earth could be causing this? It is driving me CRAZY since I am very dependent on my phone for work. Would appreciated any input - thanks!
Other info:
Our Exchange email is hosted via InterMedia - I had zero problems with my DX. I also have an iPad that works seamlessly and my coworker has a DMAXX (running ICS) that works fine too. I'm 90% sure this is a phone issue and not a problem with the server.
Click to expand...
Click to collapse
I had a similar problem. I had to change the text color and background color for the text to display again. For example I changed text to black and once I did that it was visible again. Eventhough the setting said it was black it was still displaying white.
Hope this helps.
jimmydigital00 said:
I had a similar problem. I had to change the text color and background color for the text to display again. For example I changed text to black and once I did that it was visible again. Eventhough the setting said it was black it was still displaying white.
Hope this helps.
Click to expand...
Click to collapse
Unfortunately I read this on another site, it does not solve the problem, thanks though.
I would just try a factory reset. When I was talking about clearing data I meant from the manage applications menu in settings. Usually when you clear cache you can still clear data too, that would make it to where you would have to set up the email again.
Sent from my SCH-I535 using xda app-developers app
unique77 said:
I would try clearing the data in your email app and setting up your account again to see if that helps. Otherwise maybe a factory reset would help. There are not any settings in the program that really apply to your issue. Back when I had an s2 my exchange just wouldn't load any emails.. then I updated to ics and email worked fine again. May be a chance this version of mail conflicts with your server as well. I say try clearing data then if not factory reset.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
This appears to have worked, thanks! I still don't understand why it happened, I didn't change any settings prior to the issue coming up...
unique77 said:
I would just try a factory reset. When I was talking about clearing data I meant from the manage applications menu in settings. Usually when you clear cache you can still clear data too, that would make it to where you would have to set up the email again.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Update - issue is still occurring, even after a wipe. Also it's not just with forwarded emails, received an original message this morning with the same problem.
Is anyone else having this problem? I called Samsung directly - they were worthless and told me to download a 3rd party email app - are you effing kidding me??? I've also spoken with InterMedia and they assured me it's not an issue on their end, but if NO ONE else is experiencing this, maybe it is something with my office's config. I just dont understand why the 2 other ICS devices we have work fine with it...
Having the same issue as you. It's not every email and it's not just forwards or emails with images in the body of the email. Wish we could find a resolution as it's a pain to have to go back to my laptop just to finish reading an email.
saucyzest said:
Update - issue is still occurring, even after a wipe. Also it's not just with forwarded emails, received an original message this morning with the same problem.
Is anyone else having this problem? I called Samsung directly - they were worthless and told me to download a 3rd party email app - are you effing kidding me??? I've also spoken with InterMedia and they assured me it's not an issue on their end, but if NO ONE else is experiencing this, maybe it is something with my office's config. I just dont understand why the 2 other ICS devices we have work fine with it...
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I had this problem. The cause (for me) was the Power Saving feature in the OS has an option to change the background color in email and internet to save power. This setting seems to override changing the background color from within the email application itself. Try turning off this feature in the Power Saving module or turning off the Power Saving Module and see if it works. I can't remember, but I believe it only fixed new incoming emails.
I thought the same about the Power Saving feature but I do not have power saving turned on and the issue is still there.
I don't either - do you have a hosted exchange or internal exchange sever? I am so beyond frustrated. So ironic that verizon locks the bootloader to provide better customer service, they too told me to download a 3rd party app.
saucyzest said:
I don't either - do you have a hosted exchange or internal exchange sever? I am so beyond frustrated. So ironic that verizon locks the bootloader to provide better customer service, they too told me to download a 3rd party app.
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We host our exchange server. It is odd because the problem you are describing was the exact same problem I was having with mine. I even adjusted the preview text for each email to 3 lines so I could read at least that much. I would be happy to share my email settings on my phone for my exchange account if you think it might help.
No I don't think it will help - I am 99% sure this is a Samsung issue considering you are experiencing the same thing on your own exchange server as my InterMedia hosted one. Argh, just got another incomplete email! Try forwarding the email to yourself (using the same account, to the same account) you should be able to view it that way.
I am going to try K-9 in the mean time.
Please call Samsung, the more people that have this issue the sooner they're hopefully fix it: 1-800-726-7864 - explain that you're not the only one, they thought I was crazy
saucyzest said:
No I don't think it will help - I am 99% sure this is a Samsung issue considering you are experiencing the same thing on your own exchange server as my InterMedia hosted one. Argh, just got another incomplete email! Try forwarding the email to yourself (using the same account, to the same account) you should be able to view it that way.
I am going to try K-9 in the mean time.
Please call Samsung, the more people that have this issue the sooner they're hopefully fix it: 1-800-726-7864 - explain that you're not the only one, they thought I was crazy
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Sorry, but like I said adjusting the power saving options fixed my issue. I noticed the cause of the issue because if I went to highlight where the text should be it showed up. For some reason some of the settings were displaying white text on a white background instead of white text on a black background. Very weird. Hope you get it figured out.....
We host our own exchange server as well. Never had an issue with any other phone I've had (OG Droid, HTC Incredible, DroidX, HTC Thunderbolt). Seems to be an issue with just this phone. Seems as if on other forums users are experiencing the same...can't post links as I haven't met my 10 posts yet. Some are saying Samsung are aware and supposed to fix it in an upcoming OTA.
kent7978 said:
Sorry, but like I said adjusting the power saving options fixed my issue. I noticed the cause of the issue because if I went to highlight where the text should be it showed up. For some reason some of the settings were displaying white text on a white background instead of white text on a black background. Very weird. Hope you get it figured out.....
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Ah sorry I got confused, thought it was tlbland who had replied to me, he was the one I wanted to contact Samsung. Unfortunately neither of us have power saving mode on. I wish that were the case. Part of the email is loading but not all of it. Thanks for the suggestion though.
tlbland0426 said:
We host our own exchange server as well. Never had an issue with any other phone I've had (OG Droid, HTC Incredible, DroidX, HTC Thunderbolt). Seems to be an issue with just this phone. Seems as if on other forums users are experiencing the same...can't post links as I haven't met my 10 posts yet. Some are saying Samsung are aware and supposed to fix it in an upcoming OTA.
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tlbland - can you PM the other forums you've seen? I've done quite a bit of searching and haven't seen anything aside from the background color issue. Thanks!

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