Got a mail from AT&T to take a survey for the S4. First time I ever got this kind of email. Does it mean they are getting lot of complaints and trying to find issues??
Sent from xda app-developers app
sa.guly10 said:
Got a mail from AT&T to take a survey for the S4. First time I ever got this kind of email. Does it mean they are getting lot of complaints and trying to find issues??
Sent from xda app-developers app
Click to expand...
Click to collapse
No
I got it and took the survey
sa.guly10 said:
Got a mail from AT&T to take a survey for the S4. First time I ever got this kind of email. Does it mean they are getting lot of complaints and trying to find issues??
Sent from xda app-developers app
Click to expand...
Click to collapse
I took the survey also, and though the wording of some f the questions odd. Almost as if they were rethinking how to market the phone.
sa.guly10 said:
Got a mail from AT&T to take a survey for the S4. First time I ever got this kind of email. Does it mean they are getting lot of complaints and trying to find issues??
Sent from xda app-developers app
Click to expand...
Click to collapse
Got the survey as well. It's bound to your specific account otherwise I'd share the link.
Filled it out faithfully, but mentioned the bootloader lock in every single 'open answer' form.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Shammyh said:
Got the survey as well. It's bound to your specific account otherwise I'd share the link.
Filled it out faithfully, but mentioned the bootloader lock in every single 'open answer' form.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
Click to expand...
Click to collapse
Haha!
I got 2 of these before. 1once by email for my Note 1, and 2nd was a phone call and it took about 15min and said I would get a $15 amazon card and sure enough I got one.
hyelton said:
Haha!
I got 2 of these before. 1once by email for my Note 1, and 2nd was a phone call and it took about 15min and said I would get a $15 amazon card and sure enough I got one.
Click to expand...
Click to collapse
I've never received a "survey" like this one from AT&T before, but I did beta test what would eventually become the AT&T Smart WiFi app. They paid me like $50 or $100 in an Amazon gift card if I remember correctly. Was a pretty bad app in my opinion, and still pretty much is. :-/
Related
So I finally had the power button sink down inside of my Thunderbolt, this is the second time it's happened in less then 20 days. Once again I sent HTC an email regarding the issue (as I did last time) but this time I recieved no help. So I called Verizon and spoke to a nice lady named Christine, who once I explained everything to her how the issue was known etc etc...
Verizon now has a reference number thats already ready in front of the reps thats strictly for this issue. I will recieve my "new phone" on Tuesday. Just wanted to post this so others who are having this isuue and even if you are out of your 14 days, even though you still have a 1 year manf. warranty, due to the high amounts of this issue, Verizon is not questioning this matter and will gladly set you up with a return.
Good luck guys!
Mr.Obvious said:
So I finally had the power button sink down inside of my Thunderbolt, this is the second time it's happened in less then 20 days. Once again I sent HTC an email regarding the issue (as I did last time) but this time I recieved no help. So I called Verizon and spoke to a nice lady named Christine, who once I explained everything to her how the issue was known etc etc...
Verizon now has a reference number thats already ready in front of the reps thats strictly for this issue. I will recieve my "new phone" on Tuesday. Just wanted to post this so others who are having this isuue and even if you are out of your 14 days, even though you still have a 1 year manf. warranty, due to the high amounts of this issue, Verizon is not questioning this matter and will gladly set you up with a return.
Good luck guys!
Click to expand...
Click to collapse
Dont forget to "un-root" before you send it back!
What was the reference number?
Sent from my ADR6400L using XDA Premium App
How do I know if it's sunken in? Mine works but seems to be harder to get.
Sent from my ADR6400L using XDA Premium App
If it's sitting lower than your volume button on the side of the phone, it's sunken in.
Mine is sunken in, but it doesn't bother me.. Doesn't effect the function at all and my case covers the button so it feels the same.
Well I'll be at verizon tomorrow
Sent from my ADR6400L using XDA Premium App
hope this doesnt happen to me. took 2 returns to finally get a phone which had a working headphone jack and power button out of the box.
i have had this since day4 but i dont feel like re-rooting a new one to have the button perfect
I only have this issue with the extended battery cover...
Sent from my ADR6400L using Tapatalk
trizzle21 said:
More reason why you should get a damn IPHONE 4
Click to expand...
Click to collapse
Can we get a moderator here please?
This is just gonna cause problems.
Sent from my ADR6400L using XDA Premium App
Jazi said:
Can we get a moderator here please?
This is just gonna cause problems.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Seems like the moderators have been on vacation on this forum for a little while. Been a lot of these types of posts going on lately.
inzandity said:
Seems like the moderators have been on vacation on this forum for a little while. Been a lot of these types of posts going on lately.
Click to expand...
Click to collapse
Yea I have noticed this as well. At first I was taking them seriously. Now its just too obvious.
The reference number for the insurance they have and its not "given out" to customers, it's used to easily process the claim and not ask 100 questions to you. Also make sure they don't "deactivate" your 4G Sim which they did mine, had to return to a Verizon store today to get another one. It has to have an active line, which this is what I was told. Either way I'm still expecting a new phone tomorrow, hopefully won't have this issues anymore.
And yes please make sure you un-root.
Cheers.
If you guys are getting brand new in box thunderbolts I'm going to be pissed. They sent me a refurbished one and claimed they aren't allowed to send me a new one.
Sent from my ADR6400L using XDA Premium App
ProTekk said:
If you guys are getting brand new in box thunderbolts I'm going to be pissed. They sent me a refurbished one and claimed they aren't allowed to send me a new one.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Glad to at least see you got it replaced.
They handed me a whole new one today. I got to keep my SD card hahah I got a new phone with battery and everything
Sent from my ADR6400L using XDA Premium App
ProTekk said:
If you guys are getting brand new in box thunderbolts I'm going to be pissed. They sent me a refurbished one and claimed they aren't allowed to send me a new one.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
How can they be giving out refurbished phones and it's only been out for 30 days?
They handed me a whole new phone. The guy said they didn't have refurb yet.
Sent from my ADR6400L using XDA Premium App
I just finished doing a satisfaction survey about my One S. It asks how you like it, what made you buy it and things you don't like about it. I made it pretty clear I wasn't satisfied with this phone the way it is now. The bloatware, the signal problems, the gps jumping all over the place and the wifi/4g bug after the newest update.
After I was done with the survey I qulified for a moderated forum, I must attend the forum for 3 days straight, twice a day for a total of 30-60 minutes. I will receive a $50 voucher once completed, the forum will be announced at a future date.
DO THE SURVEY, LET THEM KNOW WE DON'T WANT THE BLOATWARE AND THAT THE UPDATE SCREWED THE PHONE UP.
I got that survey also. And I let them know about all the bloat as well
Sent from my HTC One S
Same here, and let loose with both guns about the bloatware, and how I feel about their capping data, but also installing apps that can't be disabled that use data.
At the end I was told I qualified for a follow up study I would be paid $50 to complete. Anyone else get that? I haven't been sent the info on the study yet, though.
Sent from my HTC One S using XDA Premium
Droidificator said:
Same here, and let loose with both guns about the bloatware, and how I feel about their capping data, but also installing apps that can't be disabled that use data.
At the end I was told I qualified for a follow up study I would be paid $50 to complete. Anyone else get that? I haven't been sent the info on the study yet, though.
Sent from my HTC One S using XDA Premium
Click to expand...
Click to collapse
Yeah, I got the $50 offer too, seems like the dissatisfied customers are getting the offer.
Where can I take the survey
Sent from my HTC VLE_U using Tapatalk 2
Yeah. I got this offer too. Hopefully less bloatware.
Sent from my HTC VLE_U using Tapatalk 2
ccondon said:
Where can I take the survey
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
You have to get a personal invite via email. I found mine sitting in my spam box yesterday. I complained about everything except I forgot about them removing free tethering. I too took up the invite for the $50 followup.
I got this too. Before even visiting xda. I answered it all and mentioned the bloatware and sensitive screen and battery size. (Not that I have battery issues but still) I also went for the $50 offer still waiting on the confirmation email.
Sent from my HTC one sex
Me too. Waiting for the other thing to start. The ota had my phone performing worse on quadrant. And yesterday I got that bug where the phone had no signal while on gps.
Still nothing about the followup. Anyone get their info yet? I want my $50
Now ask yourself, did I really just read that? Yes you did.
Droidificator said:
Still nothing about the followup. Anyone get their info yet? I want my $50
Now ask yourself, did I really just read that? Yes you did.
Click to expand...
Click to collapse
Nothing yet, I think it said it could be a few weeks before we do the forum.
how did y'all get the offer for the survey?
In an email.
Sent from my H1S using XDA Premium.
Anyone ever get the follow up after the forum participation for the $50? It's been over a month now.
Sent from my SGH-T999 using xda app-developers app
elracing21 said:
Anyone ever get the follow up after the forum participation for the $50? It's been over a month now.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I haven't. Sure was nice of them to get our hopes up. Of course, I haven't gotten my $50 rebate or the $100 for trading in my Shadow II yet either. I'm about ready to try the GS3 (maybe it will actually do some things properly) so add all my One S accessories to the list, and this has turned into a very expensive lesson (along the lines of: The HD2 must be the exception, cause HTC + Tmobile = Fail).
Nope. Me neither. I gave them a call and i was told if i don't receive by the end of the month(steadily approaching) to call back and they will get it situated. Other than that. No help. Seemed like they didn't even have access to any basic information.
Sent from my HTC VLE_U using Tapatalk 2
BerMM said:
I haven't. Sure was nice of them to get our hopes up. Of course, I haven't gotten my $50 rebate or the $100 for trading in my Shadow II yet either. I'm about ready to try the GS3 (maybe it will actually do some things properly) so add all my One S accessories to the list, and this has turned into a very expensive lesson (along the lines of: The HD2 must be the exception, cause HTC + Tmobile = Fail).
Click to expand...
Click to collapse
I went with the gs3 after waiting these 2-3 months without s-off on the one S. No regrets. The gs3 is just a much better device with more dev support. I don't blame the device just as you said the Htc+Tmobile combo = fail
Nope. Me neither. I gave them a call and i was told if i don't receive by the end of the month(steadily approaching) to call back and they will get it situated. Other than that. No help. Seemed like they didn't even have access to any basic information.
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
What contact information did you use to get in touch with them. I no longer have the original email. I don't even remember entering my street address anywhere for them to send me the money. I have bad memory so if we had to I don't remember.
Sent from my SGH-T999 using xda app-developers app
elracing21 said:
I went with the gs3 after waiting these 2-3 months without s-off on the one S. No regrets. The gs3 is just a much better device with more dev support. I don't blame the device just as you said the Htc+Tmobile combo = fail
What contact information did you use to get in touch with them. I no longer have the original email. I don't even remember entering my street address anywhere for them to send me the money. I have bad memory so if we had to I don't remember.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
1-888-525-5026 here is the number that is in the email. I'm pretty sure the first time you sign into the forum it asked for your address and other info.
Sent from my HTC VLE_U using Tapatalk 2
Still nothing in the mail.. Anyone get their incentive yet?
Sent from my HTC VLE_U using Tapatalk 2
Mathato said:
Still nothing in the mail.. Anyone get their incentive yet?
Sent from my HTC VLE_U using Tapatalk 2
Click to expand...
Click to collapse
Pollsters=politicians=lawyers=crooks. Still regret wasting my 5 minutes.
Sent from my HTC One S using xda app-developers app
so i managed to talk this guy down on a samsung note a few days ago. box and all for a very good price. well today he calls me asking if it would be cool if he filed a claim on the phone saying he lost it. i told him no way! i also said that i have the box with his name and # labeled on it and that i would in no way support him if this comes down bad.
i guess my question is...if he tries to scam att or the insurance company what will happen? i rooted and unlocked it and use tmobile. just want to know if this is gonna come back on me.
he had other calls on the phone and wanted make a few extra bucks doing this scam...
not cool.
You should be fine, AT&T to my knowledge doesn't block IMEIs on lost/stolen phones. There is also no network collaboration between TMO and AT&T for IMEI blocking either, so you'd be doubly fine on T-Mobile.
It's definitely fraud on the part of the seller though.
GnatGoSplat said:
You should be fine, AT&T to my knowledge doesn't block IMEIs on lost/stolen phones. There is also no network collaboration between TMO and AT&T for IMEI blocking either, so you'd be doubly fine on T-Mobile.
It's definitely fraud on the part of the seller though.
Click to expand...
Click to collapse
look im all about making a buck. but to call me and ask me to back him up...i dont know him or to be honest really trust him. nuts!
Nah, I wouldn't have agreed to it either. Ballsy, but stupid move on his part. You could work at an insurance company or even be a cop for all he knows.
GnatGoSplat said:
Nah, I wouldn't have agreed to it either. Ballsy, but stupid move on his part. You could work at an insurance company or even be a cop for all he knows.
Click to expand...
Click to collapse
i was thinking the same thing! oh well as long as im good i guess he can do as he likes. ive got lett than 400 into the note...box, screen protector, case, and unlocked.
Did you get some sort of receipt from the guy?
The 'Thanks' button? It ain't gonna hit itself!
Sent from my GT-S5360 using XDA Premium
ROFLkopter said:
Did you get some sort of receipt from the guy?
The 'Thanks' button? It ain't gonna hit itself!
Sent from my GT-S5360 using XDA Premium
Click to expand...
Click to collapse
i have his box with his info on it. also have the text messages backed up with our agreement. lastly when i was on my way to meet him and awaiting that was all via text. backed up!
Then you shouldn't worry. You've got more than enough evidence to prove you got the phone legitimately. If he tries to pull an insurance job, he'll be the one to get busted since you have proof you bought the phone and not nicked it.
The 'Thanks' button? It ain't gonna hit itself!
Sent from my GT-S5360 using XDA Premium
I remember reading somewhere(engaget maybe) that there is soon going to be a blacklist of lost/stolen/banned devices and that providers are going to get in on it.
maybe I can find the info
omegatotal said:
I remember reading somewhere(engaget maybe) that there is soon going to be a blacklist of lost/stolen/banned devices and that providers are going to get in on it.
maybe I can find the info
Click to expand...
Click to collapse
Wow
Sent from my MB855 using xda premium
LexLuger82 said:
Wow
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
im hoping he doesnt find that info lol. that kid is a scumbag. maybe i should call him and get my money back!
kdm212 said:
im hoping he doesnt find that info lol. that kid is a scumbag. maybe i should call him and get my money back!
Click to expand...
Click to collapse
Lmaoooo
Sent from my MB855 using xda premium
kdm212 said:
so i managed to talk this guy down on a samsung note a few days ago. box and all for a very good price. well today he calls me asking if it would be cool if he filed a claim on the phone saying he lost it. i told him no way! i also said that i have the box with his name and # labeled on it and that i would in no way support him if this comes down bad.
i guess my question is...if he tries to scam att or the insurance company what will happen? i rooted and unlocked it and use tmobile. just want to know if this is gonna come back on me.
he had other calls on the phone and wanted make a few extra bucks doing this scam...
not cool.
Click to expand...
Click to collapse
So you did it?
Sent from my MB855 using xda premium
LexLuger82 said:
So you did it?
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
I was not going to participate in a scam. I never heard from him after that phone call. I did look to see any other notes from him on Craigslist. Have not seen any so I'm assuming he got the hint.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
kdm212 said:
I was not going to participate in a scam. I never heard from him after that phone call. I did look to see any other notes from him on Craigslist. Have not seen any so I'm assuming he got the hint.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
Good deal
Sent from my MB855 using xda premium
I purchased my S3 online and would like to exchange it for a new one in store. I am still in the 14 day return period. If this is possible, can anyone explain to me the process or your experiences? Also one final question, will they give me a brand new one or a refurbished?
If I do get it replaced how do I go about backing up my apps etc and should wipe my phone?
Thanks for your help
Sent from my SCH-I535 using Tapatalk 2
Inside of 14 days you get a new one. As long as you bought it direct from verizon wireless and not from amazon or another reseller.
Sent from my SCH-I535 using Tapatalk 2
voodoomanx said:
Inside of 14 days you get a new one. As long as you bought it direct from verizon wireless and not from amazon or another reseller.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
They won't give me trouble since I bought it online?
Sent from my SCH-I535 using Tapatalk 2
Anyone?
Sent from my SCH-I535 using Tapatalk 2
It does not matter that you ordered online. Inside of the 14 day window they will give you a brand new phone with pretty much no questions asked.
Kreeker said:
It does not matter that you ordered online. Inside of the 14 day window they will give you a brand new phone with pretty much no questions asked.
Click to expand...
Click to collapse
Thanks what I wanted to hear
Sent from my SCH-I535 using Tapatalk 2
Kreeker said:
It does not matter that you ordered online. Inside of the 14 day window they will give you a brand new phone with pretty much no questions asked.
Click to expand...
Click to collapse
Unless you get a complete **** like I got. I had a totally obvious issue that the guy tried to play off like it wasn't a problem. I had artifacts all over my text at random times. It happened while I was there and he said it wasn't a warrantable issue.
The other guy there helped me out (since I had it less than a week) and got it replaced. Just don't let them tell you any different.
Sent from my SCH-I535 using Tapatalk 2
Hey guys thanks for all the help. Initially the guy I talked to told me since he couldn't really see a problem he couldn't exchange it. I asked to see a manager and explained to them that if they liked it could just return the phone and re buy it if they would not let me exchange. That line kind of woke them up and they did let me exchange it.
Sent from my SCH-I535 using Tapatalk 2
My sister ordered a white iPhone from verizon online and when it arrived it was black. We called vzw up and they said to just take it to any official vzw store and it will be no problem to exchange. Five hours and three stores later we had the same black iPhone. Every manager said that hey didn't have to take it because it would mess up their stock. Customer support didn't understand this but said there was nothing I could do. Eventually I had to take it to a store outside the city and they happily exchanged it. I don't know if this will help you but you may want to keep it in mind.
Sent from my SPH-L710 using xda app-developers app
Hey guys,
Since I already posted this in another thread, I thought I would post a new topic just in case anyone misses it.
I've got a friend working in Three who is able to get yourself the S4 at £35 a month but can also give you a £30 credit and some extra minutes too :good:
If anyone is interested then feel free to give me a message
Just out of curiosity, has anyone bought the phone from Three yet? How was your experience?
BTW this isn't just exclusive to the S4, there's other phones too.
was due for an upgrade from three, got the £35/month 500 min unlimited data also got a home signal box for free as i get bad indoor coverage.
Sent from my Nexus 4 using xda premium
Now I wish I was in the UK.
Sent from my GT-N7000 using xda app-developers app
big_b0sss said:
was due for an upgrade from three, got the £35/month 500 min unlimited data also got a home signal box for free as i get bad indoor coverage.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Nice one! Have they sent out the home signal box yet?
squabbi said:
Now I wish I was in the UK.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
Haha
After a few PM's with several other members I thought I'd post how this works...
I simply forward your phone number and name to someone who works in Three's direct sales department based in Glasgow. They'll contact you at a specified time and discuss the phone, the plan and the offer with you. It is up to you whether you want to place your order right there and then or place the order at another time. The order must be placed over the phone however in order to qualify for the deal as this is the only way they can add the credit and minutes to the account.
Contact me for more information if you are interested :good:
As for why I'm posting this here, let's just say I owe this person a favor
Basically DarkStones mate will be getting a commison from each of you. Which I personally think is a nice thing to do, just a shame im mates with my local store manager so already have mine ordered.
Well played to you though mate!!
DarkStone1337 said:
Nice one! Have they sent out the home signal box yet?
Haha
Click to expand...
Click to collapse
no it will be shipped with the phone. have you any experience with home signal box?
Sent from my Nexus 4 using xda premium
big_b0sss said:
no it will be shipped with the phone. have you any experience with home signal box?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Not personally no, but I've heard from others that it works pretty well
Just a heads up guys, from 26th April onwards, there will be a £49 upfront cost for the phone if you buy it online or phone into inbound sales.
Of course I can get this waived for you even after this date :good: Also, this is a new contract and not an upgrade to your existing contract for those that are interested.
big_b0sss said:
no it will be shipped with the phone. have you any experience with home signal box?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Using one now, works very well, the range is limited though.
Sent from my HTC One using xda app-developers app
isn't this the same deal on the Three website which you could also get around £75 cashback via TCB???
fazzxx said:
isn't this the same deal on the Three website which you could also get around £75 cashback via TCB???
Click to expand...
Click to collapse
You wouldn't get the extra minutes and TCB may take a while to track. The credit can be applied immediately to the account by ordering directly from Three via myself. An additional £30 credit can also be added to a friend or family Three account if you have their phone number too.
I'm always suspicious of posts like this - how do we know that the 'friend' who works for Three isn't the OP.
Sent from my Nexus 4 using Tapatalk 2
it is always expensive in UK than US
pnnorth said:
I'm always suspicious of posts like this - how do we know that the 'friend' who works for Three isn't the OP.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Simply put, I don't need to, look at my history and you'll see what I really do for a living. I'm just helping out, to be honest it doesn't matter to me whether people are suspicious or not though
realpg said:
it is always expensive in UK than US
Click to expand...
Click to collapse
I really disagree with that
Jme369 said:
Using one now, works very well, the range is limited though.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
how limited, same range as wifi router??
Sent from my Nexus 4 using xda premium
Hey guys, just a quick bump to let you know that the offer ends at the end of this month. Also, a big thank you to everyone who has taken this deal up :good:
My S4 is due to come on Friday, can't wait ^_^