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Received my replacement transformer the other day and thought it was OK on initial inspection, in a darkened room.
But actually, when you pump the brightness up to full, looking at a black screen (downloaded a black jpeg to test it as in the galley app the software buttons fade out so you get a true picture) it is actually no better than the one I sent back.
So my question is, using that system - black jpeg, full brightness, is there anyone out there who has no light bleed, particularly around the bottom left hand corner?
Cos if there is, it looks like this baby is going back to Comet for a second replacement, and if everyone has it, then I guess I will have to assume its a manufacturing 'feature' and just live with it.
Cheers for your help folks.
Sent from my Transformer using...... fingers.
Glad there is somebody know knows how to test a LCD light bleed properly.
I have the exact same issue. Maybe its part of the design.
J
Check my post in the other light bleed thread. I'd be happy to explain more if you'd like: http://forum.xda-developers.com/showpost.php?p=13478882&postcount=111
I did everything you said, and see no light bleed in mine. I just got mine today.
I did everything you said, and see no light bleed in mine. I just got mine today.
Has anyone noticed a problem with going from manual brightness to auto, and it not auto adjusting?
No light bleed here.
Sent from my Transformer TF101 using XDA Premium App
Zero light bleed for me as well.
at a very extreme angle i can see a little near the camera. doesn't bother me, i would have never noticed
markteacher said:
Received my replacement transformer the other day and thought it was OK on initial inspection, in a darkened room.
But actually, when you pump the brightness up to full, looking at a black screen (downloaded a black jpeg to test it as in the galley app the software buttons fade out so you get a true picture) it is actually no better than the one I sent back.
So my question is, using that system - black jpeg, full brightness, is there anyone out there who has no light bleed, particularly around the bottom left hand corner?
Cos if there is, it looks like this baby is going back to Comet for a second replacement, and if everyone has it, then I guess I will have to assume its a manufacturing 'feature' and just live with it.
Cheers for your help folks.
Sent from my Transformer using...... fingers.
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Click to collapse
I mean... you went through all that to find a defect? I know that we all want the perfect device but how often will the light bleed actually affect us?
I think I also have light bleed but I had to tilt the damn thing to find it and it seemed perfectly fine before reading these posts.
Does it really bother you that much that you're even willing to go through the hassle of exchanging it?
I first noticed it when I booted the tablet with the lights out in the room. I don't have any issues in normal use and it doesn't bother me enough that I'd want to send it back.
I just got my 32GB. I didn't notice it during the daytime, but at night I do see a little towards the top. But not to the point where it bothers me.
Got a couple of small spots along the bottom that i could live with only noticeable if you have light off and brightness at full, one of the corners has quite bad bleed, can see it on darkish screens without even turning lights off or even down.
Considering whether to return it.
strikethreeout said:
I mean... you went through all that to find a defect? I know that we all want the perfect device but how often will the light bleed actually affect us?
I think I also have light bleed but I had to tilt the damn thing to find it and it seemed perfectly fine before reading these posts.
Does it really bother you that much that you're even willing to go through the hassle of exchanging it?
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'All that' is not really all that to be honest. I downloaded a black jpeg and looked at it whilst sat here watching the telly, took about 30 seconds in all to show up a significant level of light leaking in from the bottom corner.
If you have to tilt your unit to find any light then its not going to be a problem for you. On mine it casts a glow on the bottom corner when I am sat with it on my lap in a normal living room with the table lamp on.
For me there is nothing wrong with wanting a perfect device, I am pretty sure that's what I paid for. Had it not been perfect then Comet would have it marked as 'seconds, and would have charged me quite a bit less.
As it is, it arrived direct from the factory with this defect, and as I have said before, on a £100 cheapie off eBay I would probably put up with it, but not at 400 quid.
Add to this, unless Asus receives units back to their factory with these issues pointed out they will be unaware of the problem and have no incentive to tighten up their manufacturing process.
I don't know what is going on over in the US, but I do know they are far less accepting of poor service/goods than we are in the UK, and if these problems exist in units being shipped over there they will be flying back to Asus at a great rate of knots, and this is with the Us Transformer costing CONSIDERABLY less than it does over here.
If you have a good one, I am happy for you, and slightly envious of you. I wish I did.
On the blue boot screen or setting screen there is massive light bleeding on right and left side (about 2 inches wide). However, when there is an image on the screen it looks fine. Unfortunately I don't have a wireless connection at home so I haven't tried putting any movies or 'black' jpegs on the device for further testing; but will do so tomorrow. My hope is that when playing movies it looks fine and if so I won't worry about it. Screen has good fidelity; speakers seem decent and unit feels lighter than the acer/xoom. Also build doesn't seem that bad.
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So far only immediate reactions are: Why didn't amazon put something in the shipping box like bubble wrap and what the @!#)(* no charging light? Even my $10 cell phone has a charging light.
I asked Asus phone support. They said there should be NO light bleed. I said a couple of times that mine is very slight, from the lower left corner, and he repeated that there shouldn't be any at all and that I should get a replacement.
I'm requesting a replacement anyway as my compass is broken, hopefully I can get one into my local Comet store so I can see for myself first.
A picture, as they say, paints a thousand words.
(and just to rub salt in the wound, discovered the gap along the side of the screen mentioned in another thread! 'Hello, is that Comet? I have something I need to discuss.....')
http://www.youtube.com/watch?v=80pSCclf9Eg
Light bleed here as well
Just wanted to chime in and say I have it too. At first I didn't notice it because I had just got it.. but after a while I found my eye being drawn down to the edges where there was light bleeding through. Its an unwelcome distraction and this unite will no doubt be exchanged for another one.
doronster195 said:
I did everything you said, and see no light bleed in mine. I just got mine today.
Has anyone noticed a problem with going from manual brightness to auto, and it not auto adjusting?
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Click to collapse
Auto adjusting works when you turn the screen off then back on.
i feel all of you. One time I bought a car and one of the tire pressures was off by the time I got home. I took the car back to the dealer several times til they got the tire pressures right on all four tires. Took a month to get it right. The nerve of these manufacturers.
unknown_owner said:
i feel all of you. One time I bought a car and one of the tire pressures was off by the time I got home. I took the car back to the dealer several times til they got the tire pressures right on all four tires. Took a month to get it right. The nerve of these manufacturers.
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No, this is more like buying a new car and your car doors or windows not shutting fully.
that is the question. I've been using my 32 GB Transformer since it arrived on May 12, and I have to say that overall I'm a huge fan. Since I have seen so much on these boards about the various QC issues, I gave my tablet the once-over almost immediately. The speakers seem fine, no SoD, etc. The only defects I found were about 4 points of light along the left and bottom of the tablet when held in landscape. These show up at about 80-100% brightness with a dark background (not a black jpg), and are not terribly invasive. However, as I use the tablet more, it is a bit annoying just to know they're there. I've also experienced a bit of screen flicker (only with Angry Birds so far), but suspect that this may be more of a software/rendering issue. So the question I have to ask myself is "Do I send it back?" I've heard a number of stories on these boards and elsewhere of people who RMA'ed, waited, and got back a poorer product than they started with. I can live with a little light bleed, but I'm not sure I want to. Any thoughts? Thanks in advance.
--SemTechie
I'm kind of in the same boat. I've got a single hot pixel and obvious light bleed that is mainly noticable with black/dark backgrounds. If I send it back to the retailer I could end up waiting a month or MORE for a replacement that may have the same or worse issues. And then what happens? Would the retailer take it back and keep this back-and-forth game up till I recieved a tablet that has no isses? I doubt it. I'm thinking that maybe I should call Asus and see what they have to say about the backlight bleed on the tablet.
No matter what you do you will be taken care of, if you RMA it now or in 6 months from now. Asus has great warranty support. They even pay for the shipping away to them for RMA. Most companies make you eat that cost.
Seems like the QC issues are widespread throughout the TF supply, which means the manufacturing process is flawed / needs correction. So, RMA'ing now might not yield good results. Might be better to wait a couple months to RMA, assuming that ASUS would actually address and correct the QC issues.
I've noticed some light bleed in a couple spots when cranking up the brightness, but since I don't usually have the brightness over 50% and I don't tend to stare at black backgrounds I'm just brushing it off....for now. When I read that customers are getting TF's RMA'd w/ new TF's w/out any issues, then I'll consider RMA'ing.
I am also waiting to RMA.
My HDMI port is really unreliable and the connection will be detected and dropped constantly if you touch it at all. If you jiggle it just the right way it will immediately put the tab into a SOD. I've already called ASUS to get the issue on record but I told them I'm waiting to RMA until after I've heard of other's successfully repair experiences.
I only have very minor light bleed and a tiny creak in the top left of the chassis, both a non-issues but the HDMI port sucking really bothers me.
Light bleed is pretty common to bigger ips displays. Do a search for iPad light bleed and you will see what I mean.
SemTechie said:
However, as I use the tablet more, it is a bit annoying just to know they're there.
--SemTechie
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This is exactly the problem. People go looking for trouble, and trouble is what they'll find.
I'm having same issue. At first I didnt' want to think of it and didn't try to look for it. But whenever I start some apps and the screen is dark. I can see som light bleed on the side and one very annoying one in the middle of the screen about an inch long. I can live with the sides...but in the middle of the screen is pretty hard to accept.
I got my Infuse when it released 4 months ago and I've been in love with it ever since. Just last month I have noticed a huge black spot on my screen. The spot is located on the bottom right hand side of the screen (the app/widget spot just above where the applications app). It has a diameter of about 1cm and is only extremely noticeable when the screen is dark. I know this is not a software problem since I have taken pictures with the camera and the spot is not in the pictures and I have taken SS of the screen and the spot refuses to show up on those SS also. It is a hardware problem and I'm getting worried that I am not the only one.
I've been trying to ignore it but my paranoia is getting worse since the spot is so huge. Upon closer inspection (looking at a black picture), I've been able to make out a LOT of black spots on the screen too. These black spots are not as big as the one HUGE spot but are definitely noticeable now that I can see them. These spots have a diameter of a mm and there must be at least 20 of these black spots. I've asked if my gf could see the huge spot and she was able to see it and soon after she could spot all of the tiny black spots too.
I want to do a manufacturer's warranty but it's a little too soon and I'm afraid it will be difficult for Samsung to reproduce (assuming that they are lazy and just don't want to help me) and also because I can't take SS of it so I don't have the proof unless they see it for themselves. Please help me!
I wish I could take a SS for you guys to prove it but I don't have a camera that would be good enough to capture these things. My phone is probably the only camera that I have.
Sounds like an LCD leak. If it is, it will probably only get worse. Try to use your warranty or insurance.
Sent from my SGH-I997 using XDA App
Go ahead and do a manufacturers warranty.
Samsung doesn't care, as long as it's not your fault (LCD leak isn't your fault, it can happened on it's own), they'll repair it (most likely by putting a new SAMOLED+ screen on your phone, they have millions).
Also, it's never to early to do a warranty, if there's something wrong with something you own, you should always have the manufacturer fix it.
LCD leak on an OLED phone....?
Whatever the problem is, I suggest claiming a warranty. I saw on the net where a guy had the same issue on a sii and they fixed it.
Sent from my SGH-I997 using XDA App
Just got my 32GB Nexus 5 from Google Play. As the title suggests, there is some backlight bleed in the upper left hand corner as some others have reported. No other issues I can see though. I am still deciding whether to RMA. It is noticeable only really on dark backgrounds. Have you have this issue? Would you/did you RMA it?
Here is a picture:
View attachment 2537324
Thanks,
Dave
yerbamata said:
Just got my 32GB Nexus 5 from Google Play. As the title suggests, there is some backlight bleed in the upper left hand corner as some others have reported. No other issues I can see though. I am still deciding whether to RMA. It is noticeable only really on dark backgrounds. Have you have this issue? Would you/did you RMA it?
Here is a picture:
View attachment 2537324
Thanks,
Dave
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Click to collapse
Nope. That's way too tiny to RMA. All IPS screens have some amount of light bleed. And if that's the only issue, you don't want to get more
yerbamata said:
Just got my 32GB Nexus 5 from Google Play. As the title suggests, there is some backlight bleed in the upper left hand corner as some others have reported. No other issues I can see though. I am still deciding whether to RMA. It is noticeable only really on dark backgrounds. Have you have this issue? Would you/did you RMA it?
Here is a picture:
View attachment 2537324
Thanks,
Dave
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Click to collapse
Hi yerbamata, that's certainly not the worst bleed I've seen but it looks like it could be fairly distracting. Now of course on lower brightness it isn't going to be as noticeable, but it's completely up to you whether it's acceptable or not as Google will accept RMA if you're not happy.
More importantly, are those 3 stuck pixels near the middle of your screen?
bblzd said:
Hi yerbamata, that's certainly not the worst bleed I've seen but it looks like it could be fairly distracting. Now of course on lower brightness it isn't going to be as noticeable, but it's completely up to you whether it's acceptable or not as Google will accept RMA if you're not happy.
More importantly, are those 3 stuck pixels near the middle of your screen?
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Click to collapse
Good eye, I had to go back and check again. Those must be artifact from my old camera I used to take the picture. I checked again and definitely no dead/stuck pixels. But I do notice the backlight bleed when I pull down the google menu thing from the top (don't know what it's called), using the calculator, etc. So I guess I'll have to give it a week and see if I get used to it.
How common is this issue? It seems fairly common from what I've read, almost as if you're in the minority if you get one without bleed.
Also does anyone know how long Google accepts an RMA after initial delivery?
Thanks
Before you RMA, just know that every Nexus 5 I have seen in person has the slight light bleed at the top left corner.
This also coincides with the majority of the users on here.
I would save the trouble and just enjoy your phone. It's a great device.
Sent from my Nexus 5
It's common around the volume buttons but to widely various degrees. For me it's more noticeable at the bottom left where the black navigation bar is always lurking, but only when the brightness is cranked realistically.There were a few posts from people who had their top left corner lit up like a spotlight.
You can RMA your device during the 1 year warranty, and Google will cross ship you a new device so you're not without a phone though temporarily charging you for it. People have used this as an opportunity to inspect and compare the new device before returning whichever they choose.
I'd say some are taking advantage of this somewhat trying to get a "perfect" device, but if you're not happy with the phone Google is willing to work with you.
There were reports of OPOs and OPPO Find 7a-s with yellowish screens. Could OPO owners or others with information clarify if the problem still exists?
Thanks.
Edit: Ok, there is some info from an owner.
The display doesnt have a yellow tint and furthermore you can customize the display using different presets (standard, vivid, custom hue/tint mode etc) but out of the box there is no yellowness on the display (i.e. the hardware display looks great)
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https://forums.oneplus.net/threads/...houghts-impressions.38274/page-2#post-1728838
Also, his video thoughts on the phone. this is the deepest view on OPO's sound quality I have seen.
https://www.youtube.com/watch?v=fqpAON_ao6g
Hi,
I received mine yesterday and I have a yellow tint at the bottom of the screen. There are also others who have this issue.
E.g.: http://forums.oneplus.net/threads/oneplus-one-experience-day-one.36937/
Look at the three pictures at the bottom of the first post. You also see some shadow effects at the bottom which I also have. I posted a pic as well in the same thread:
http://forums.oneplus.net/threads/oneplus-one-experience-day-one.36937/page-16 post 316 from Sputnik24 who is me.
Salem24 said:
Hi,
I received mine yesterday and I have a yellow tint at the bottom of the screen. There are also others who have this issue.
E.g.: http://forums.oneplus.net/threads/oneplus-one-experience-day-one.36937/
Look at the three pictures at the bottom of the first post. You also see some shadow effects at the bottom which I also have. I posted a pic as well in the same thread:
http://forums.oneplus.net/threads/oneplus-one-experience-day-one.36937/page-16 post 316 from Sputnik24 who is me.
Click to expand...
Click to collapse
Thanks for commenting. Are you considering sending back your phone?
Salem24 said:
I received mine yesterday and I have a yellow tint at the bottom of the screen.
Click to expand...
Click to collapse
Please keep us updated on the return process and customer service if you decide to send it back
Thanks
I contacted David and thinking about opening a ticket and replacing it by a new one, yes.
Here is another user with the same problem.
http://forums.oneplus.net/threads/oneplus-one-experience-day-two.38457/
Yellow Screen: This is an update from yesterday. So, the yellowness is there a bit ... but it's barely noticeable. I really have to strain to see it, and honestly, it hurts more to try to see it than to just use the phone. At this point, I do not think I would return the phone just because of the very slight yellow shadow on the bottom quarter inch of the screen. It's practically invisible. I am hoping it just goes away completely like happened for some of the iPhones a few years back.
Click to expand...
Click to collapse
I posted a comparison of different screens:
https://forums.oneplus.net/threads/yellow-tint-on-my-screen-of-opo.39187/page-21#post-1817238
This was posted by David S regarding some yellow screen issues. (Not the yellow tint at the bottom though)
https://forums.oneplus.net/threads/re-yellow-screen.40239/
Confirmed by OnePlus in Jerry's post, there is a yellow tint at the bottom. Quote: "Since brightness influences color temperature, the yellow tint at the bottom is due to the design of the phone". This is not talk of an uniform tint over the whole screen, but a yellow tint at the bottom.
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Apparently that was said by one of the admins. They confirm that yellow spots exist but deny that this is a problem. I think this is a product defect and should be exchanged by the company without questions.
What do you think?
https://forums.oneplus.net/threads/re-yellow-screen.40239/page-31#post-1966073
pulsarvp said:
Apparently that was said by one of the admins. They confirm that yellow spots exist but deny that this is a problem. I think this is a product defect and should be exchanged by the company without questions.
What do you think?
https://forums.oneplus.net/threads/re-yellow-screen.40239/page-31#post-1966073
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Click to collapse
I would insist on getting it fixed up if you have a that partially yellow stain. It doesn't matter how "great" the price is, if it's got such a visual stain. I wouldn't put up with it.
Say what you will about Samsung phones, at least the OLED screens looked fabulous.
FITRS said:
I would insist on getting it fixed up if you have a that partially yellow stain. It doesn't matter how "great" the price is, if it's got such a visual stain. I wouldn't put up with it.
Say what you will about Samsung phones, at least the OLED screens looked fabulous.
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Click to collapse
I am planning to get the phone, but seeing OPO denying that yellow spots on the bottom are defects (they say it is normal), I will hold off for a time. It is really idiotic on their side to deny the problem and deny RMAs.
Just got my OnePlus One today in the mail, and to be honest I think people may be making this deal bigger then it needs to be, or I got very lucky. On my OnePlus One there is a bit of yellow tint at the bottom, but it is SO minimal that it strains and hurts your eyes to even look for it, and if you use on-screen buttons it covers it up anyways. And even if you use the hardware buttons, the amount of yellow is so little that you never rarely it with day to day use. Hell, my Nexus 5's minimal backlight bleeding on the screen edges is more noticeable then the yellow on my OnePlus One.
With that all said though... this still may be a hardware issue for some users, and if so OnePlus One should stand behind their product and offer replacement devices.
pulsarvp said:
I am planning to get the phone, but seeing OPO denying that yellow spots on the bottom are defects (they say it is normal), I will hold off for a time. It is really idiotic on their side to deny the problem and deny RMAs.
Click to expand...
Click to collapse
I know.
I can't believe a company that touts itself as having "beautiful experiences" would be so bad in the "customer service and selling experience". Noobs.
Got my device yesterday. Pretty bad Yellow staining along the bottom half inch of screen. Quite bad IMHO.
Requested a return/replacement
That's the same here. Received it on Wednesday, I've got the same problem as yours: yellow tint on the quarter-bottom side of the screen, that's worse on the right-bottom edge than the left-bottom one. Hoping it goes away but I don't think so.
Same here, very bad yellowing at the bottom of the screen.
Have asked if they will replace it, but they just send me a standard email that everyone gets:
Hi
Thanks for getting in touch! There are three different types of 'yellow screen' issues.
One is where the screen is evenly tinted yellow - this is actually an intended effect as warmer screens offer more true-to-life colors than bluish screens. To adjust your screen hue manually, please go to Settings > (under Device) Display & Lights > (under Advanced Settings) Screen Color > Custom > Hue.
Another is a slightly yellowish band across the bottom of the screen when viewed from unconventional viewing angles at full brightness. Our screens are lit from the bottom instead of from underneath, and to minimize bezels we place the light sources very close to the edge of the screen. To prevent excessive light leakage, the bottom edge is designed to be slightly opaque, which is why it appears yellow from certain angles.
If your screen has yellow spots that appear to expand however, please send us a photo and we'll see whether it's a hardware issue.
You might have seen photos of these issues online - most were taken at extreme angles and 100% brightness, or even doctored to increase the contrast. Actual imperfections are usually very subtle and do not impact normal usage.
Thanks for understanding
Best regards,
Marilyn
They also say the evidence is tempered with, basically calling us liars.
That response is awful. My screen is blatantly yellow and they are saying it's supposed to be like that!? I've sent a RMA request - will see what response comes back
Yellow on mine too. Got the device yesterday and quite displeased.
Bad QC from the supplier of the display. Either the glass was not cured long enough to the touch screen, or it was
rushed out without QC inspecting them for rejects. With the amount of orders requested in China alone, not to mention
the international demand, doesn't surprise me.
What's sad, is the stance OnePlus is taking. "you are holding it wrong, we did it for a warmer color display".
Crock of beans! It's a DEFECT when the bottom part of the screen is YELLOW.
Some say it will go away over time, but if you have access to a UV light, a little time under one of those might get
rid of it. Considering how long it takes to get one, sending it back for a replacement might take as long as it did
just to BUY one.
3
I can't see any yellow on the screen of my OnePlus One.