I've got some scratches on the back of my One S. Its a replacement I got from HTC last week and just two days later I managed to get two scratches on them without doing anything . I've looked at this forum http://forum.xda-developers.com/showthread.php?t=1589364 but the only solution there is to replacement the back cover, which I'm not too keen on doing as its risky. Is there any kind of polish I can use to get rid of these scratches. Also I'm not sure but it seems the actual housing is flawed because my original handset never managed to get any scratches whatsoever but this one seems to scratch way too easily. Maybe this replacement is from the earlier handsets.
It does appear that they've given you an awful handset. I've had mine for a year, never used a case and I have one little chip around the charger port, and that is it. I'm not sure if HTC will do anything, but it's best to get in contact first.
kylepont said:
It does appear that they've given you an awful handset. I've had mine for a year, never used a case and I have one little chip around the charger port, and that is it. I'm not sure if HTC will do anything, but it's best to get in contact first.
Click to expand...
Click to collapse
Yeah I agree and I did contact them and they said its not covered in the warranty and they'll charge me for a repair .
lonegunman0 said:
Yeah I agree and I did contact them and they said its not covered in the warranty and they'll charge me for a repair .
Click to expand...
Click to collapse
I've found in previous experiences with the HTC support team that you have to be very, very forceful with them. If I was in your situation, the right thing to respond would be to turn the blame on them for not electrocuting it properly. Just remember that the customer is always right, they normall let up after a good fifteen to twenty minutes.
kylepont said:
I've found in previous experiences with the HTC support team that you have to be very, very forceful with them. If I was in your situation, the right thing to respond would be to turn the blame on them for not electrocuting it properly. Just remember that the customer is always right, they normall let up after a good fifteen to twenty minutes.
Click to expand...
Click to collapse
Thanks mate I'll try that but I doubt I'll be given a replacement since I've gone through 7 repairs and 3 replacement handsets. HTC customer service really does suck!
Somebody's had a tonne and a half of bad luck. I've had this one a year, and the only thing that has ever broken on it was the SD card (and that was my fault, and I repaired that myself anywhore). I suppose you'll just have to get a case and get on with it to be honest.
kylepont said:
Somebody's had a tonne and a half of bad luck. I've had this one a year, and the only thing that has ever broken on it was the SD card (and that was my fault, and I repaired that myself anywhore). I suppose you'll just have to get a case and get on with it to be honest.
Click to expand...
Click to collapse
Yeah well all the problems started when tried doing a supercid on my phone which failed. I then sent it in for repair and ever since then its been a nightmare
kylepont said:
Somebody's had a tonne and a half of bad luck. I've had this one a year, and the only thing that has ever broken on it was the SD card (and that was my fault, and I repaired that myself anywhore). I suppose you'll just have to get a case and get on with it to be honest.
Click to expand...
Click to collapse
You do mean anyhow
kylepont said:
anywhore
Click to expand...
Click to collapse
usaff22 said:
You do mean anyhow
Click to expand...
Click to collapse
That's becoming an unhealthy habit of mine, I almost wrote that in my English exam in January...
Those don't look like MAO chips. I think it's just dust/powder that's stuck to the MAO. Have you tried wiping it with a soft damp cloth?
djsubtronic said:
Those don't look like MAO chips. I think it's just dust/powder that's stuck to the MAO. Have you tried wiping it with a soft damp cloth?
Click to expand...
Click to collapse
Yes I've tried wiping it with a damp cloth but it doesn't do anything
lonegunman0 said:
Yes I've tried wiping it with a damp cloth but it doesn't do anything
Click to expand...
Click to collapse
That sucks. From my experience your only solution is to buy a replacement housing and swap it. I can understand your reluctance though, as the phone is so new. You'll learn to live with it in time, I'm sure.
djsubtronic said:
That sucks. From my experience your only solution is to buy a replacement housing and swap it. I can understand your reluctance though, as the phone is so new. You'll learn to live with it in time, I'm sure.
Click to expand...
Click to collapse
This is only the minor issue. Ever since I got my original handset replaced by HTC it seems to show these large block pixels which are most visible when I'm watching videos on Youtube. Don't know whether anyone else has had this problem.
Related
I recently was able to repair a water Damaged TB that i bough from Ebay (good ESN +++) and i thought i share a picture of the motherboard, it did have some extensive water residue around the processors and ribbon connectors. All of it was cleaned off using some 91% Alcohol a fine brush and some Canned air.. all works again minus a bad Front facing camera (my fault some how i killed it).
why not just get another tbolt then?
smoother2010 said:
why not just get another tbolt then?
Click to expand...
Click to collapse
I don't think you understand the point of this thread. The man was able to take a broken (Water damaged) phone and bring it back to life.
Kudo's OP!
miketoasty said:
I don't think you understand the point of this thread. The man was able to take a broken (Water damaged) phone and bring it back to life.
Kudo's OP!
Click to expand...
Click to collapse
i know but its also not fully functional.
smoother2010 said:
i know but its also not fully functional.
Click to expand...
Click to collapse
I originally bought this phone to get parts for my TB, When i got the phone it was compleatly dead would not turn on or charge. I did a little cleaning and was able to get it turned but would shut off after a few minutes, that's how i found the front facing camera was working, when i swapped it out with my bad one it did not work but for some reason after a week my old one started working again. So i finished off cleaning the corrosion and checked other components once it was fully alive i tested with my Sim card and was able to get everything working except front camera(note the camera is bad not board i was able to get my other camera working on it). I used it for a full day playing games, browsing, calling peeps and it handled just like my non water damaged TB. So all in all the TB is one Tough Bitch
smoother2010 said:
i know but its also not fully functional.
Click to expand...
Click to collapse
I guess you're not cut out to be a hacker then. The point of doing it is for the challenge of doing it. There's a certain kind of person that likes to do things just for the sake of knowing it is possible.
yareally said:
I guess you're not cut out to be a hacker then. The point of doing it is for the challenge of doing it. There's a certain kind of person that likes to do things just for the sake of knowing it is possible.
Click to expand...
Click to collapse
hacker yes, pulling apart my phone, no your right. it is impressive he got it working but myself i would of just got a newer replacement. i wasn't bashing the guy, geez you guys are critical here.
smoother2010 said:
hacker yes, pulling apart my phone, no your right. it is impressive he got it working but myself i would of just got a newer replacement. i wasn't bashing the guy, geez you guys are critical here.
Click to expand...
Click to collapse
That wasn't criticism. That was explaining why you didn't understand why he would do it. Geeze some of you guys take everything personal
Yes to all , I take stuff apart and fix it because I need to know how it works. I could have bought a new one for 350 but were is the fun in that? I bought my TB with a broken screen,lcd and housing and replaced it all, I broke the first digitizer and lcd I bought my fault for over tinkering with it, anyways after a couple of weeks of selling junk on eBay I bought another digitizer and lcd to fix it again, yes I spent about the same or more as buying a TB that was newer but from what I learned so far to me it is greater then the newer one.
Sent from my ADR6400L using XDA App
Hey guys, New to the HTC sensation threads (its my Girlfriends phone)
Got her this phone about 6 months ago - 1 week after having it she dropped it and broke the digitizer anyway i got that fixed at my local phone shop with aftermarket digitizer - it worked well but you could tell it was not genuine.
anyway the other week i dropped it and broke the lcd screen yet the digitizer is fine and the phone is still 100% useable - except the display looks awful.
Does anyone know if this is an easy fix, is it worth fixing myself or taking it to the phone shop - Im embarrassed to go back and explain how it has broke again lol.... But i need to get it fixed, Im so close to having my wang removed by my girlfriend.
I was wondering whether or not HTC themselves would repair it ? and maybe replace the digitizer too, I dont mind paying the extra £££ for genuine parts and to be fixed by genuine HTC repairmen..
Any ideas how i can get out this mess ??
sorry for the long post.
Thanks
Off course HTC will repair it, but it'll take longer and probably charge you a lot more than what you can it fixed for.
Out of curiosity do you/your girl not put the phone in a case or something?
nba1341 said:
Out of curiosity do you/your girl not put the phone in a case or something?
Click to expand...
Click to collapse
Haha, no i did not.. But as soon as i get it fixed im gunna invest in a bulletproof / bombproof carbon kevlar box and keep it locked inside it !!!
Was it bought through a carrier or sim free? Could always take it to your carrier and see what they suggest, although they're not normally the cheapest, but at least it should get done properly.
Yeah i got it through vodafone, I think i will give them a call and see what they say.
I was considering taking out insurance, then in a few days call them and tell them its broken, This is risky.... what do you think the odds are with me getting away with it ?
Do you think they would notice the aftermarket digitizer ? It is an exact replica with HTC on it....
these damn phones are so fragile.... I miss the old nokias
EDIT: Seen this and am tempted to get it and fix it myself..... http://www.lingosbox.com/product_info.php?language=en¤cy=GBP&products_id=4769
opinions ??
No, you won't get away with it, and it's dishonest, anyway. Don't make yourself a criminal over a cell phone.
Now, that being said, check Ebay. There are lots of vendors in the UK and elsewhere (lots here in the US) that sell replacement screen kits, many of which include instructions and tools.
If you're handy with small tools and careful, you can do this yourself for a fraction of what it will cost you to have it done. I learned this when my kid's iPod battery died some years ago. They're not user replaceable, and Apple wanted some outrageous amount to do it, plus you had to send it away. I found a guy on line that sold batteries with tools and directions, and in 20 minutes, she was good as new.
Pays to do it yourself.
azzledazzle said:
Yeah i got it through vodafone, I think i will give them a call and see what they say.
I was considering taking out insurance, then in a few days call them and tell them its broken, This is risky.... what do you think the odds are with me getting away with it ?
Do you think they would notice the aftermarket digitizer ? It is an exact replica with HTC on it....
these damn phones are so fragile.... I miss the old nokias
EDIT: Seen this and am tempted to get it and fix it myself..... http://www.lingosbox.com/product_info.php?language=en¤cy=GBP&products_id=4769
opinions ??
Click to expand...
Click to collapse
joe.attaboy said:
No, you won't get away with it, and it's dishonest, anyway. Don't make yourself a criminal over a cell phone.
Now, that being said, check Ebay. There are lots of vendors in the UK and elsewhere (lots here in the US) that sell replacement screen kits, many of which include instructions and tools.
If you're handy with small tools and careful, you can do this yourself for a fraction of what it will cost you to have it done. I learned this when my kid's iPod battery died some years ago. They're not user replaceable, and Apple wanted some outrageous amount to do it, plus you had to send it away. I found a guy on line that sold batteries with tools and directions, and in 20 minutes, she was good as new.
Pays to do it yourself.
Click to expand...
Click to collapse
I totally agree with you !! i do not want to result to fraudulent behaviour... BUT, i dont want to pay approx £80 for parts and make the whole situation worse by possibly making more damage.
BUT i also dont want to pay approx £150 - £200 thinking i could of fixed it for much less by doing it myself.
I am good with stuff like that and am very gentle and careful..... but i dont believe in myself lol
I recently replaced mine. Its not too terribly hard to do. But you have to get it just right. Currently the digitizer is a bit slow and unresponsive at time but I think i didnt get it in there completely right. So I'm going to dissaimble is again today and get it suck in better and see of that helps
Sent from my cm_tenderloin using Tapatalk
Since the Sensation screen is made by two different manufactures is it possible to mix and match them or do you have to replace the screen with the same one with phone came with? I have a Sensation that needs a LCD that I have not taken apart yet. Im wanting to get the better screen but im not sure if I can just put the better screen in it if thats not what it came with in the first place.
silentsnow31802 said:
Since the Sensation screen is made by two different manufactures is it possible to mix and match them or do you have to replace the screen with the same one with phone came with? I have a Sensation that needs a LCD that I have not taken apart yet. Im wanting to get the better screen but im not sure if I can just put the better screen in it if thats not what it came with in the first place.
Click to expand...
Click to collapse
Well it's much better to replace it with the same display just to be sure it's going to work. There's also a side by side comparison of the Sharp and Acer (AUO) displays
That said, you can check what panel you have using the instructions on this thread:
http://forum.xda-developers.com/showthread.php?t=1131592
dgenx210 said:
Well it's much better to replace it with the same display just to be sure it's going to work. There's also a side by side comparison of the Sharp and Acer (AUO) displays
That said, you can check what panel you have using the instructions on this thread:
http://forum.xda-developers.com/showthread.php?t=1131592
Click to expand...
Click to collapse
The display on my phone is completely destroyed so I cant use terminal emulator to look it up :-(
EDIT: I was doing some research on the part numbers on the back of my screen and I found this thread...
http://pdaclub.pl/forum/sensation/dziwny-kurz-pod-dotykiem/
Post #8 has my same part number as mine (74h02057-00M) listed and in the same sentence AUO. So I have to assume it had the AUO screen which kinda sucks.
silentsnow31802 said:
The display on my phone is completely destroyed so I cant use terminal emulator to look it up :-(
EDIT: I was doing some research on the part numbers on the back of my screen and I found this thread...
http://pdaclub.pl/forum/sensation/dziwny-kurz-pod-dotykiem/
Post #8 has my same part number as mine (74h02057-00M) listed and in the same sentence AUO. So I have to assume it had the AUO screen which kinda sucks.
Click to expand...
Click to collapse
If somehow you can get it to get recognized by adb, you can issue the dmesg from there by using 'adb shell dmesg'
Sent from my HTC Z715e
dgenx210 said:
If somehow you can get it to get recognized by adb, you can issue the dmesg from there by using 'adb shell dmesg'
Sent from my HTC Z715e
Click to expand...
Click to collapse
I dont even have a battery for it at the moment. When the battery arrives ill check it out. I have a feeling im not going to be able to get ADB working though.
I bought this!
http://www.ebay.com/itm/260959508044?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649
Ill let you all know how it turns out....
Well I got the screen and digitizer from the link above today. Installed it and its perfectly fine. No lag anywhere, registers touch like the stock one did. The LCD panel seems to be the same quality as the AUO panel but thats fine with me since im pretty sure this phone came with the AUO from the factory. If you do decide to replace your screen and digitizer i suggest getting them as separate pieces. Having them attached to each other made it sorta difficult to get back together cleanly.
silentsnow31802 said:
Well I got the screen and digitizer from the link above today. Installed it and its perfectly fine. No lag anywhere, registers touch like the stock one did. The LCD panel seems to be the same quality as the AUO panel but thats fine with me since im pretty sure this phone came with the AUO from the factory. If you do decide to replace your screen and digitizer i suggest getting them as separate pieces. Having them attached to each other made it sorta difficult to get back together cleanly.
Click to expand...
Click to collapse
Glad you finally got it sorted. Welcome back to you then
azzledazzle said:
Hey guys, New to the HTC sensation threads (its my Girlfriends phone)
Got her this phone about 6 months ago - 1 week after having it she dropped it and broke the digitizer anyway i got that fixed at my local phone shop with aftermarket digitizer - it worked well but you could tell it was not genuine.
anyway the other week i dropped it and broke the lcd screen yet the digitizer is fine and the phone is still 100% useable - except the display looks awful.
Does anyone know if this is an easy fix, is it worth fixing myself or taking it to the phone shop - Im embarrassed to go back and explain how it has broke again lol.... But i need to get it fixed, Im so close to having my wang removed by my girlfriend.
I was wondering whether or not HTC themselves would repair it ? and maybe replace the digitizer too, I dont mind paying the extra £££ for genuine parts and to be fixed by genuine HTC repairmen..
Any ideas how i can get out this mess ??
sorry for the long post.
Thanks
Click to expand...
Click to collapse
You must of dropped that phone from ten stories lol.. I rarely seen any lcd screen break or crack on the sensation. Being its made from aluminum and the screen is Gorilla Glass.. its tough stuff.. but sorry to hear that
mckellick said:
You must of dropped that phone from ten stories lol.. I rarely seen any lcd screen break or crack on the sensation. Being its made from aluminum and the screen is Gorilla Glass.. its tough stuff.. but sorry to hear that
Click to expand...
Click to collapse
well the day after i got it fixed i knocked it off the side onto tiled flooring, it cracked the lcd but not the digitizer... so weird lol
anyway since then i have had some signal issues with my provider, they have established that the handset is faulty, they are collecting it to repair it.
I still havent had the screen fixed so im just going to see what happens when they go to repair it, Maybe they will think they broke the screen and fix it before returning it to me. Or maybe they wont.... if thats the case i will argue with them that it was fine before they took it away from me
after all, they must have 100's of these phones in boxes gathering dust in their warehouse(s) so a little arguing and im sure i will get it fixed / replaced.
Shhhhh Moms the word !!!
azzledazzle said:
well the day after i got it fixed i knocked it off the side onto tiled flooring, it cracked the lcd but not the digitizer... so weird lol
anyway since then i have had some signal issues with my provider, they have established that the handset is faulty, they are collecting it to repair it.
I still havent had the screen fixed so im just going to see what happens when they go to repair it, Maybe they will think they broke the screen and fix it before returning it to me. Or maybe they wont.... if thats the case i will argue with them that it was fine before they took it away from me
after all, they must have 100's of these phones in boxes gathering dust in their warehouse(s) so a little arguing and im sure i will get it fixed / replaced.
Shhhhh Moms the word !!!
Click to expand...
Click to collapse
Lol yeah I bet they do..but most of the insurance phones you get after your device breaks are refurbished. Cheap beat up and abused.. then recycled.. lol that sounded like a lifetime channel movie. Well I hope your back up and running again..and how'd that tile doing? Cheers mate
Sent from Xparent Cyan Tapatalk HTC Sensation 4G with Beats and a kickass Rom
Got another One X last weekend. I checked the screen thoroughly in store to make sure it was flawless. I have now however noticed that there is a spec of dust under the screen. It was definitely not there when I checked it in store, spent ages on a solid white background making sure.
So is there anyway I can try and get rid of it. It got there on its own somehow so I must at least be able to move it off the side of the screen one way or another. It's no big deal if I can't get rid of it as its hardly noticeable in every day use.
I have tried gently tapping the screen and knocking it on its side but it hasn't moved so far. I don't want to try to hard encase I damage the phone. Don't want to try and take the phone apart and attempt to separate the touch component from the LCD and try either as the phone is so new.
Att will exchange for dust under the screen. But. When the phones been on and in use allowing the screen to get warm about 30 minutes lightly tap in the opposite direction. Should move the dust out.
Work on my iPhone back in the day. :/
Sent from my HTC One X using xda premium
blowing air into the speaker grill lol idk
expertzero1 said:
blowing air into the speaker grill lol idk
Click to expand...
Click to collapse
pretty sure the glass is glued to the lcd and stuck there forever!
Thanks for the reply's. I'm in Australia so now ATnT for me. This is my 9th. Very happy with this one. Won't be returning it for this unless more gets under there. I must be able to move it. I'll try leaving it on max brightness as you suggested and go from there.
It must be possible to separate the digitizer from the LCD because you can buy a replacement -
http://www.ebay.com.au/itm/100-NEW-...AU_MobilePhoneAccessories&hash=item27c7481854
designgears said:
pretty sure the glass is glued to the lcd and stuck there forever!
Click to expand...
Click to collapse
what about blowing hot air into there haha
Dishwasher.
But seriously, exchange it.
Maroon Mushroom said:
Dishwasher.
But seriously, exchange it.
Click to expand...
Click to collapse
Cloths dryer?
Its not worth exchanging unless more gets under there. I'm getting tired of setting up new ones so I can live with this issue unless it gets worse.
Since the panel is laminated to the glass (right?), forget it. Exchange.
soldierblue348 said:
Since the panel is laminated to the glass (right?), forget it. Exchange.
Click to expand...
Click to collapse
Bugger. Wonder how it got there then. Haven't been able to move it at all. Who knows maybe it was there and just didn't see it when I bought it. I have 30 days to take it back so I'll hold of and see what happens.
danielhtc said:
This is my 9th.
Click to expand...
Click to collapse
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
Ving
mesko402 said:
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
Click to expand...
Click to collapse
My first had dead pixels and a yellow spot. Second had creaking and a rattle. 3rd dent in the lcd panel under the digitizer.The next 5 I unboxed in store. Some had dead pixels and the others had bad dust under the screen.
I didn't tell them were the dust or pixels were, just that there was something wrong with the screen, they pointed them out. The dust under this one is nothing like the ones I unboxed in store a while back, some specs were almost as big as the dot on the letter i which is why I'm going to stick with this one.
I don't think it's to much to ask to get one without dust under the screen seeing as how there are many out there with defect free phones. I feel like I am entitled to the same experience as them, paid the same hard earned money as them after all.. I suspect though that many probably have dust etc but have either not noticed or choose to live with it.
Your right about the phone being extraordinary, which is why I haven't stuck with a refund. Really no going back after you have had a phone like this.
Edit: check this forum out. I'm not the only one with issues and multiple returns. It's a shame so many are having repeat issues.
http://forum.xda-developers.com/showthread.php?t=1585082&page=44
mesko402 said:
Um not to be a complete **** but after working retail for 6 years as a store manager for At&t and several years in I.T / EE / and project management. The chances of you running into 9 defects of a single model and brand new replacements are are probably slimmer than you getting struck by lightning and winning the lottery together. I would start asking myself am I OCD, do I have dementia, should I be ruling out Delirium..
Ok, sorry I'm being an ass. Just saying.. you either have the worst luck in the world. I read your post completely wrong, or; its you. Either way hope you get it figured out. This phone really is something extraordinary.
Click to expand...
Click to collapse
LOL
This guy worked in retail & engineering and the bases of his argument is the fact he thinks dust and imperfections are ludicris for someone to complain about! Now if he worked at the HTC manufacturing plant where they made these phones and can honestly produce manufacturing data depicting margins of error of defect in the manufacture of these devices in several respective categories then we can break the odds down mathematically and prove whether this poster is full of $hit, delusional etc!
Until then I'll keep lolling @ the response It was good
He's got a point... Say the odds of you getting a messed up screen is 1 in 1000... Multiply .001 by itself 9 times. Those are the odds of you actually getting 9 broken phones in a row.
Edit... It's 1x10^-27.... So yeah, you'd win the lottery a couple of times.
Sent from my HTC One X using xda premium
This is all you need to know - http://www.youtube.com/watch?v=P8SpHbhzLgU
skip to 5:40
Wubbz said:
This is all you need to know - http://www.youtube.com/watch?v=P8SpHbhzLgU
skip to 5:40
Click to expand...
Click to collapse
Yeah... Remind me never to break my phone.
Sent from my HTC One X using xda premium
Hey everyone,
I recently bought my HOX at my local AT&T store about a month ago and managed to drop within the first 2 weeks I had it, and break both the glass and LCD. I went on ebay and bought both the LCD and glass together and installed it on my phone with no luck. Screen is totally black with no response. Everthing else works flawlessly, vibrator, capacitive buttons, and speaker. The aftermarket LCD screen's cable was straight so I had to make a fold in it like the original cable was. I worry that that might be what the problem is, though I highly doubt it. I would appreciate it greatly if someone could give me some advice on what I should do at this point. Return the LCD and glass or try something else. Thanks
hatchman16 said:
Hey everyone,
I recently bought my HOX at my local AT&T store about a month ago and managed to drop within the first 2 weeks I had it, and break both the glass and LCD. I went on ebay and bought both the LCD and glass together and installed it on my phone with no luck. Screen is totally black with no response. Everthing else works flawlessly, vibrator, capacitive buttons, and speaker. The aftermarket LCD screen's cable was straight so I had to make a fold in it like the original cable was. I worry that that might be what the problem is, though I highly doubt it. I would appreciate it greatly if someone could give me some advice on what I should do at this point. Return the LCD and glass or try something else. Thanks
Click to expand...
Click to collapse
Welcome, search the forum. Long story short, call HTC and have them fix it for ~$220
If you signed a contract when you bought the phone and are still within 30 days, I would just have AT&T add insurance to your line and make a claim for it.
SBA1226 said:
If you signed a contract when you bought the phone and are still within 30 days, I would just have AT&T add insurance to your line and make a claim for it.
Click to expand...
Click to collapse
still gonna cost 200$ to replace with AT&T with insurance. but maybe the person there will be nice who knows.
SBA1226 said:
If you signed a contract when you bought the phone and are still within 30 days, I would just have AT&T add insurance to your line and make a claim for it.
Click to expand...
Click to collapse
Thanks for the quick responses, looks like im gonna have to bite the bullet and pay the $220 bucks. AT&T has terrible customer service and they had no interest in helping me.
still not fixed
Hello again,
I recently bought another replacement LCD and digitizer. Installed it in the phone still with no luck. Everything except the screen works perfectly. All the connectors and motherboard look perfect. I have called HTC and there have some of the worst tech support that I have ever experienced. Please respond...im running out of ideas.
hatchman16 said:
Hello again,
I recently bought another replacement LCD and digitizer. Installed it in the phone still with no luck. Everything except the screen works perfectly. All the connectors and motherboard look perfect. I have called HTC and there have some of the worst tech support that I have ever experienced. Please respond...im running out of ideas.
Click to expand...
Click to collapse
I`ve got the same problem. Have you found a solution?
we're you esd grounded while installing it?
Sent from my HTC One XL using xda premium
ptesmoke said:
we're you esd grounded while installing it?
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
no :-/
Try both the old one and the new one without placing it into the housing...
The problem you will face most is with the LCD strip which has to be inserted fully in the slot..
Which is very difficult to do so and needs lots of time on it...
see some Replacement videos on Youtube. It do show you step by step guide on replacing the LCD..
Just place the battery and all the connectors and try powering it on b4 inserting it into the housing..
ptesmoke said:
we're you esd grounded while installing it?
Sent from my HTC One XL using xda premium
Click to expand...
Click to collapse
XtR3m3R said:
no :-/
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Click to collapse
Ya, that slight pinch you felt during the install......that was your $500's last words
bondarun said:
Try both the old one and the new one without placing it into the housing...
The problem you will face most is with the LCD strip which has to be inserted fully in the slot..
Which is very difficult to do so and needs lots of time on it...
see some Replacement videos on Youtube. It do show you step by step guide on replacing the LCD..
Just place the battery and all the connectors and try powering it on b4 inserting it into the housing..
Click to expand...
Click to collapse
The old LCD isn`t working anymore. The LCD Connection is fully inserted. First time i started the device with the new LCD, everything was working well. A few seconds later i got the blackscreen.
XtR3m3R said:
The old LCD isn`t working anymore. The LCD Connection is fully inserted. First time i started the device with the new LCD, everything was working well. A few seconds later i got the blackscreen.
Click to expand...
Click to collapse
May be its an Hardware issue...
Try plugging in the display alone not the digitizer cable..
Give a try..
18th.abn said:
Ya, that slight pinch you felt during the install......that was your $500's last words
Click to expand...
Click to collapse
Did he pretty much fry the whole thing?
No, he's getting it to boot I believe just no screen..
Try plugging into the pc and make sure it's being recognized.
Sent from my HTC One XL using Tapatalk 2
18th.abn said:
No, he's getting it to boot I believe just no screen..
Try plugging into the pc and make sure it's being recognized.
Sent from my HTC One XL using Tapatalk 2
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Click to collapse
Yeah i think the new LCD is broken. With a flashlight i can see Android on the screen
So i think the backlight is broken. So i will repair the phone with a new Display and Digitizer Unit. Right?
I tried the same thing, but mine was just the glass. Forget about trying to separate LCD from glass, really you are not that skilled (any of you!). anyway, It was about 45 days after receiving my HOX and I called ATT and just told them what happened and that my phone was in 1000 pieces, said I now have a contract and no phone (though I was much more miserable and depressed sounding at the time). She said "no problem, I will just toss out this old contract and we will start from scratch" It cost me another $99 but they sent me a brand new phone. I was shocked. First time a carrier ever made me smile (other than running LTE Speed Tests)
XtR3m3R said:
no :-/
Click to expand...
Click to collapse
i don't know i can't speak
Hey
few days ago my HOX ATT fall down. all the buttons were ok but after some days they had stopped working. i have tried to do factory reset but it didnt helped. all the touch screen works but the buttons not. i sent the HOX to Repair shop and they told me they have not seen thing like this before that only part of the touch digitizer working.
can you help me solve the problem?
Thanks.
The fact that the repair shop has never seen it before, does that mean they won't even try to fix it?
He said that he need to order this part to fix it and he even not sure that it will work.
is this hardware problem?
guybor97 said:
is this hardware problem?
Click to expand...
Click to collapse
Since you dropped the phone recently, I'd be inclined to say yes.
I'd try to RUU, and if the problem persists, its probably a hardware failure caused by the drop.
redpoint73 said:
Since you dropped the phone recently, I'd be inclined to say yes.
I'd try to RUU, and if the problem persists, its probably a hardware failure caused by the drop.
Click to expand...
Click to collapse
Ok
is it good ?
http://www.ebay.com/itm/New-OEM-Dig...e_Replacement_Parts_Tools&hash=item1e7c1578c1
guybor97 said:
Ok
is it good ?
http://www.ebay.com/itm/New-OEM-Dig...e_Replacement_Parts_Tools&hash=item1e7c1578c1
Click to expand...
Click to collapse
Please search the forums regarding LCD changing. It's not an easy task.
http://forum.xda-developers.com/showthread.php?t=1720900
You must buy the entire LCD - Digitizer -light guides bundle . It's almost impossible to separe the screen from the LCD, so buying the digitizer is a waste of time if you dont have the LCD.
javierarenas said:
Please search the forums regarding LCD changing. It's not an easy task.
http://forum.xda-developers.com/showthread.php?t=1720900
You must buy the entire LCD - Digitizer -light guides bundle . It's almost impossible to separe the screen from the LCD, so buying the digitizer is a waste of time if you dont have the LCD.
Click to expand...
Click to collapse
the same thing for me, i have tryed everithing and not fixed yet, in a few weeks you will see how other parts in the touch screen will not work too.
As javierarenas has said, Purchasing the digitizer alone is a bad idea. Nearly impossible is an understatement. even with a heat gun and an unlimited amount of patience you would be lucky to separate the digitizer from the LCD.
As Redpoint said, if RUU doesn't fix it, you will need a new screen.
Take the phone apart prior to buying the screen. Check the colors of the ribbon cable and try to find the EXACT same screen. This will save you a lot of trouble. Make sure to keep the old screen in case you need to sync the new screen otherwise you are totally screwed.
Good luck.
I tried taking apart my phone and it was not an easy task.....AT ALL! MAKE SURE TO BE PATIENT!
-Sugardaddy
Arrow44 said:
I tried taking apart my phone and it was not an easy task.....AT ALL! MAKE SURE TO BE PATIENT!
-Sugardaddy
Click to expand...
Click to collapse
Funny thing is I never had to take mine apart. But did have to reattach the screen, sat down with phone in back pocket and when I pulled it out it had separated the screen from body and had to use some iPhone screen double sided tape to glue back down.
Sent from my HTC One XL using xda premium