Hi Guys
Couple day ago I sent my phone to HTC repair center. I've run RUU, relocked bootloader. I reported two following issues:
1. Chipping case
2. Signal problems
Unfortunately, HTC refused to repair my device under for free. They are saying that because I unlocked by bootloader I need to pay (£144) for new MotherBoard and after that they can fix my problems free of charge. I sent few messages to them explaining that unlocked bootlaoder isn't related to any of the of these issues but now I'm quite out of ideas what else can I do to made them fix my phone for free. Please see the last email from HTC support team and if you have any idea how I can convince them, please let me know.
Thanks in advance for any help.
I can understand your point of view on this case and the frustration this process has caused. However there are a few points that I would like to clarify for you.
Firstly, we are only quoting your for the replacement of the mainboard as this is the only part of the repair that is being classed outside of the warranty. All other work will have been deemed covered by the warranty and therefore free of charge. The reason we have to repair all parts of the device is that any work carried out on the device must be done so to a reasonable standard, according to the Supply of Goods and Services Act (1982). HTC class this standard as returning the device to a fully warrantable state. We have issued you with a quote for the repair of the mainboard because we have found that this part is faulty and needs to be replaced.
As you have stated, the htcdev.com website states that:
"This is a technical procedure and the side effects could possibly necessitate repairs to your device not covered under warranty."
This means that if we need to replace your mainboard and you have unlocked the bootloader this work will no longer be covered by the warranty, as this technical process is "use other than in accordance with the user manual", as stated in point 7 part c of the warranty statement.
As I have stated, all faults found with the device, including the reported fault with the casing, will be repaired once you have paid the quote. The only part that you are being charged for is the replacement of the mainboard, which is not covered by the manufacturing warranty.
You have to tell them that they need proof that by unlocking the bootloader you damaged your device. Otherwise it should be free of charge - the HTCDev website states that the bootloader unlock MAY void your warranty, and to charge for the repair they need proof that signal problems/MAO chipping was caused by the unlocked bootloader.
Sent from my One S using Tapatalk 2
Yes, I told them that many times but they are claiming that they need to revert phone to "fully warrantable state" which means even if the motherboard is not broken but because bootloader is unlocked they need to put new one with locked bootloader.
They are saying that they will fix my issues under warranty but they need to charge me for new motherboard, because this only part that is not under warranty.
They don't need a new main board just to change the lock status from ***RELOCKED*** to ***LOCKED***.
That should be purely software based and they most certainly have the software to do that.
What about asking them not to replace the main board?
Apparently ***LOCKED*** status can be only done by replacing MB and I'm no able to tell if that is true or not.
I can't ask them to not replace the MB because they are saying that under Supply of Goods and Services Act they need to revert phone to fully warrantable state which means that they want to put new MB with locked bootloader, fix my issues and then the phone will as new and fully covered.
jacakowal said:
Apparently ***LOCKED*** status can be only done by replacing MB and I'm no able to tell if that is true or not.
I can't ask them to not replace the MB because they are saying that under Supply of Goods and Services Act they need to revert phone to fully warrantable state which means that they want to put new MB with locked bootloader, fix my issues and then the phone will as new and fully covered.
Click to expand...
Click to collapse
Not sure then. Guess you will just have to maybe send it to Tecardo who may be able to unbrick it for you.
Sent from my One S using Tapatalk 2
Don't fix it if it is not broken
Do not spend money getting the motherboard replaced in order to get a free repair. I use the guys at XpressFix in Orlando, FL to fix my HTC Butterfly. I just mailed it in and got it back, fixed, in a couple of days. It sounds like it takes a lot less time and effort than what you have already put into convincing those guys at HTC.
I dont know if this is a option:
But get it back, free of any charge??
(I know HTC will charge a small fee if you want the device returned without repairs here in the EU)
You could s-off , then run your own stock ruu, then s-on again (So you dont have the relocked status). So you have the original locked status. (If your device is supported?)
Verstuurd van mijn HTC One S met Tapatalk
real187 said:
I dont know if this is a option:
But get it back, free of any charge??
(I know HTC will charge a small fee if you want the device returned without repairs here in the EU)
You could s-off , then run your own stock ruu, then s-on again (So you dont have the relocked status). So you have the original locked status. (If your device is supported?)
Verstuurd van mijn HTC One S met Tapatalk
Click to expand...
Click to collapse
You're on the right track, except getting back to your ***LOCKED*** status isn't as simple as that.
http://forum.xda-developers.com/showthread.php?t=2155955
However, do NOT flash the HBOOTs in recovery as it could permanently brick your device.
Just ask for your device back without any changes. HTC might have noted that you unlocked your bootloader as well, so it might be a good idea to send it to your carrier next time.
usaff22 said:
You're on the right track, except getting back to your ***LOCKED*** status isn't as simple as that.
http://forum.xda-developers.com/showthread.php?t=2155955
However, do NOT flash the HBOOTs in recovery as it could permanently brick your device.
Just ask for your device back without any changes. HTC might have noted that you unlocked your bootloader as well, so it might be a good idea to send it to your carrier next time.
Click to expand...
Click to collapse
Thats a hex-edited hboot.
Thats not wat i mean.
I mean this: ( i have done this on my older devices several times this way for waranty)
http://forum.xda-developers.com/showthread.php?t=2158514
Yess, This is that easy.
Verstuurd van mijn HTC One S met Tapatalk
real187 said:
Thats a hex-edited hboot.
Thats not wat i mean.
I mean this: ( i have done this on my older devices several times this way for waranty)
http://forum.xda-developers.com/showthread.php?t=2158514
Yess, This is that easy.
Verstuurd van mijn HTC One S met Tapatalk
Click to expand...
Click to collapse
That will still show ***RELOCKED*** on the bootloader and does not hide the fact that the bootloader was previously unlocked. They will still charge for repairs
usaff22 said:
That will still show ***RELOCKED*** on the bootloader and does not hide the fact that the bootloader was previously unlocked. They will still charge for repairs
Click to expand...
Click to collapse
Ive read the multiple linking topics IN the topics now.
I now see what you mean. I saw the command lines, and was assuming too much.
Its possible but not for the unexperienced.
Gonna test some things for myself now.
Gonna check differences with my old devices.
And the disadvantages of a locked s-off.
Verstuurd van mijn HTC One S met Tapatalk
Related
My Sensation died last thursday, wouldnt turn on at all, sent to htc, got it back in 4 days no probs. well no probs apart from they changed the mainboard and i now have to have it sim unlocked again...
This is why HTC requires people to register their devices with them for unlocking the bootloader in the official way. Otherwise providing unlocked bootloader translates into higher repairing cost for HTC.
If your device doesn't turn on and you send it to HTC, they won't be able to check anything software related on your phone, as they too will not be able to turn it on.
So even if you had -Revolutionary- S-OFF, had flashed a custom ROM, changed the bootscreen, etc, they would not be able to tell. They would just go ahead and change the motherboard, and since all the software stuff ( S-OFF, ROMs, etc) is on the NAND on the motherboard, this will be replaced with stock, and so you are back to S-ON, and stock ROM, etc
tsekh501 said:
This is why HTC requires people to register their devices with them for unlocking the bootloader in the official way. Otherwise providing unlocked bootloader translates into higher repairing cost for HTC.
Click to expand...
Click to collapse
doesnt matter if i had s-off or not, the phone got so hot solder points broke my point os to make people not be scared to send it back if it does, the phone is flawed. the new board is also getting hot just after booting the stock fw...
and in reply to HTC not being able to see the software if its dead... of course they can the riff box is based on the same method of dumping the phones fw chips as HTC do, jtag is not just a phone process but an electronics standard for repair through direct I/O on a chip without the controller chip programming it..
If we had s-off but a locked bootloader, would there be a way to unlock the bootloader without notifiying HTC through HTCdev? Or does an unlocked bootloader essentially come with s-off?
I am wondering because I would prefer not to notify HTC of the unlock unless I absolutely have to. Obviously...
I don't know the answer to you first question but, I do know that unlocked bootloader does not give you s=off.
Yes but I'm asking if s-off gives up an unlocked bootloader. Or if the only way to unlock it is to use HTCdev
Confirmed. I'll wait a while before using htcdev.
I don't think we'll know for sure, until the S-Off method is found (which may be soon?). And there are plenty here that know more than I. But S-Off should be security off for everything, and let you do whatever you want, so I don't think you need bootloader unlock on top of that.
I could be wrong but unless HTC has some sort of counter in the phone how would they know you unlocked? If we ever got s-off you would just push the stock hboot etc and no flags would be thrown. Just because you generate a token, doesn't mean you went through with unlocking the device. Again, I didn't read HTC's fine print when unlocking though.
mbh87 said:
I could be wrong but unless HTC has some sort of counter in the phone how would they know you unlocked? If we ever got s-off you would just push the stock hboot etc and no flags would be thrown. Just because you generate a token, doesn't mean you went through with unlocking the device. Again, I didn't read HTC's fine print when unlocking though.
Click to expand...
Click to collapse
Wow that's absolutely hilarious LOL I never once stopped to think with my puny brain that we could indeed generate tokens without unlocking. Haha so funny. And yes if we could hide it, it would be great, but I read that no matter what you do the boot loader will always say RELOCKED and not LOCKED. Or tampered, something of that sort.
I think we can fix that with s off. I could be completely wrong though.
Sent from my HTC One X using Tapatalk 2
From what I've been reading, any and everything can be accomplished with s-off. We can make the phone microwave food with s-off. PS they are trying some s-off methods with a members phone today. We shall see
Yep, S-Off means all partitions are writeable, and nothing is locked (except possibly SIM lock). I'm not personally clear what exploit is being used to get S-Off, but if it doesn't involve HTCDev (which my guess is that it wouldn't) than I don't see any way for HTC to track you. But all of this will hopefully be definitively answered very soon once a method is deployed . . .
seh6183 said:
If we had s-off but a locked bootloader, would there be a way to unlock the bootloader without notifiying HTC through HTCdev? Or does an unlocked bootloader essentially come with s-off?
I am wondering because I would prefer not to notify HTC of the unlock unless I absolutely have to. Obviously...
Click to expand...
Click to collapse
If you go through HTC are you supposedly giving up your warranty?
Sent from my HTC One X using Tapatalk 2
mobilehavoc said:
If you go through HTC are you supposedly giving up your warranty?
Click to expand...
Click to collapse
Yup. They tell you explicitly when you unlock the bootloader that you are voiding your warranty.
I think reports vary a bit on what HTC will actually do if you send a phone in with a hardware defect and its BL unlocked. I was reading a while ago on the International One X forum that they will still honor your warranty if you are BL unlocked and there is a hardware defect, as long as a custom ROM was not installed. But if you flashed a custom ROM they can somehow tell (even if you returned to stock) and deny your warranty. At least that was one guys experience over in the International forum.
S-OFF > Unlocked Bootloader, especially when HTCDev is involved. I've been holding off on the HTCDev unlock to see if we can get S-OFF, but now that some awesome ROMs are becoming available... I may just crack!
Billy
Stop worrying so much. Unlock it and enjoy it. No need to stress, it's not a car, it's a phone. Itll be fine. did u get the aftermarket or accidental warranty? If so, and you need it replaced, use that warranty if htc doesn't fix it. That's if they deny it and if they do they'll give you a repair cost, hopefully affordable. I would think though they would only deny it if unlocking caused the failure. If the flash goes out or dust under screen or volume rocker fails or USB port dies... They would probably fix it. No way unlocking it could cos those things to fail.
Well I'm banking on the fact that we will get s-off anyway and be able to remove the evidence of it ever being unlocked. I can just argue that I didn't actually unlock the bootloader and only generated the code. Either I honestly don't care anymore because I just got a great insurance plan that was only 58 for a year and covers EVERYTHING with only $75 deductible.
Also its funny that you say they would cover dust under the screen. I had an Inspire a while back and tried to get it repaired under warranty for dust under the screen (the battery door let a ton of dust in) and they would not cover it. I was so pissed about it and the way they handled it I swore to never buy another HTC product.
And then they released the most beautiful phone in the world.
seh6183 said:
Well I'm banking on the fact that we will get s-off anyway and be able to remove the evidence of it ever being unlocked. I can just argue that I didn't actually unlock the bootloader and only generated the code. Either I honestly don't care anymore because I just got a great insurance plan that was only 58 for a year and covers EVERYTHING with only $75 deductible.
Also its funny that you say they would cover dust under the screen. I had an Inspire a while back and tried to get it repaired under warranty for dust under the screen (the battery door let a ton of dust in) and they would not cover it. I was so pissed about it and the way they handled it I swore to never buy another HTC product.
And then they released the most beautiful phone in the world.
Click to expand...
Click to collapse
details on that insurance please? that's fantastic
gunnyman said:
details on that insurance please? that's fantastic
Click to expand...
Click to collapse
Ensquared.
Thanks signed up and canceled the overpriced att insurance.
gunnyman said:
Thanks signed up and canceled the overpriced att insurance.
Click to expand...
Click to collapse
It's the least I could do for you essentially being responsible for the 1.85 root.
some time in the past week, i accidentally dropped my HTC one X and the LCD screen broke (several cracks) which obviously would require a replacement but the phone is still usable, i can still call/text, literally everything except of course the screen is cracked.
So i went to the nearest HTC service center and the screen replacement would cost $260 (converted to dollars from my local currency) PLUS $150 because im using a different ROM (MIUI to be exact) and not the stock ROM.
theyre asking me to pay an additional fee because im using a different ROM and a rooted phone, I only wanted to replace my LCD screen. the OS is still working! and they were saying some technical stuff like the board was broken and other reasons they could think of to persuade me.
now my question, is it still possible to 'unroot' my phone and bring it back to the HTC stock ROM, without a trace of being rooted previously?
this topic is also related to my other post "How to get RUU - i need it to revert back to stock ROM"
pedenski said:
some time in the past week, i accidentally dropped my HTC one X and the LCD screen broke (several cracks) which obviously would require a replacement but the phone is still usable, i can still call/text, literally everything except of course the screen is cracked.
So i went to the nearest HTC service center and the screen replacement would cost $260 (converted to dollars from my local currency) PLUS $150 because im using a different ROM (MIUI to be exact) and not the stock ROM.
theyre asking me to pay an additional fee because im using a different ROM and a rooted phone, I only wanted to replace my LCD screen. the OS is still working! and they were saying some technical stuff like the board was broken and other reasons they could think of to persuade me.
now my question, is it still possible to 'unroot' my phone and bring it back to the HTC stock ROM, without a trace of being rooted previously?
this topic is also related to my other post "How to get RUU - i need it to revert back to stock ROM"
Click to expand...
Click to collapse
It is possible, using an RUU to relock the bootloader and unroot the phone, but where the bootloader says ***TAMPERED*** and ***UNLOCKED*** now, it will change to ***RELOCKED***. AFAIK, there is no way to make the boatloader show ***LOCKED***", it will forever show ***RELOCKED***, unless you unlock it again. So basically there will always be some trace of your phone having been unlocked. Someone else pointed out that, aSsuming you've followed the most popular unlock guides, you had the use the HTC Dev site to get a file, and that since you did that, it's also on record on some server someWhere that you have unlocked your phone.
So basically, unless it's a know manufacturing defect, you are most likely screwed. Don't quote me on that though, as there are always stories of people saying the right things to the right people and getting their devices replaced where most others were not able to.
garfnodie said:
AFAIK, there is no way to make the boatloader show ***LOCKED***", it will forever show ***RELOCKED***
Click to expand...
Click to collapse
You can change the flag back to LOCKED if you S-off: http://forum.xda-developers.com/showthread.php?t=2168578
But as mentioned, HTC presumably has some record of you unlocking the bootloader via the HTCDev.com website.
Plus, there was a thread a while back on the "international" One X forum section where people were reporting that HTC was honoring the warranty for phones with unlocked bootloaders; but denying warranty service for unlocked bootloader if a custom ROM was every installed (even if the phone was returned to the stock ROM before sending in for warranty). So apparently, HTC has some way of knowing a custom ROM was ever installed, even if its no longer on the phone.
A question for the OP: have you tried going through your carrier for a repair? Some carriers (such as AT&T) seem to be much more forgiving about modding the phone, and might forego any "custom ROM" fee.
$150 extra to replace a screen because you have a custom Rom? They have no relation. Find someone else to do the repair, or just order the parts and do it yourself. Not very hard to do, order LCD+digitizer, and watch some you tube videos on the process.
Sent from the HOXL dimension of S-OFF
Guys who fear that rooting will void warranty..
But what makes u think that the Service center guys will look if the bootloader is unlocked or not
Lots of people give phones with CM and other custom ROMs flashed to the SC...and that too with a custom recovery...i think which may be needed by the SC guys for software update,wipe etc etc
i myself gave my rooted phone for replacement.. though reverted back to stock rom
If u guys think why dont i go ahead myself..i only reason im afraid of is ..if they have a particular QC test app or something before RMA procedure..which may auto generate the result such as
Camera - check
Speaker - check
Vibration - check
Bootloader - fail - not eligible for warranty
and they strictly reject warranty for the phone because of that..
guys experienced with the warranty procedure for Motorola phones please reply
I rooted mine. I don't usually have hardware problems. So... whatever
I've rooted mine, just keep in mind that you can't unlock the bootloader without getting an authorization code from Motorola. By requesting this code you accept the warranty loss.
Edit:
Motorola requires you to run "fastboot oem get_unlock_data". This data is used to calculate or read the unlock code from their database. Those lines should also be more than enough to blacklist your phone from warranty.
Bootloader status codes
I think I'll wait for a while this time a least four to five months..
Sent from THE motog
I've rooted previous phones, and I thought I'd root this one too... but it's so close to what I want, and I don't want to screw it up (especially battery life).
leppo said:
I've rooted previous phones, and I thought I'd root this one too... but it's so close to what I want, and I don't want to screw it up (especially battery life).
Click to expand...
Click to collapse
How can you screw up battery life with a root?
James Randi said:
How can you screw up battery life with a root?
Click to expand...
Click to collapse
I guess I automatically associate rooting with flashing a different rom. But yes, it's different.
Its a $200 phone and rooting is pretty much a necessity to fully take advantage of your hardware. Flashing ROMs isn't as much of a big deal anymore but rooting is where all the fun comes from IMO. If there's no issues with it after a month or so, just do it.
Well, except for those of us unfortunate individuals who rely on Verizon's rural reach. I've got the Verizon Moto G xt1028, and it's not unlockable. At least, not yet. So those of us who bought the xt1028 are waiting and hoping for a different root method. Or different unlock method. Or both, really. Alas, we're forced to run fully stock until then. I'd so love to put GravityBox and a few other root apps.
At first I bought the 8 GB Variant and unlocked it, rooted it installed a custom ROM and I didn't like it because it didn't have so much space,
so what I did was flash everything Stock back again and lock the bootloader and I traded it against a 16 GB Variant and payed an extra 30€.
Now, I don't really care about rooting and custom roms anymore, I use the Stock Firmware from Motorola, latest of course so I get all official OTAs and all Motorola Apps, they probably know how to make everything for their phone so I'll just use it as it is.
In most cases they'll just look for the splash screen to say the warning message but we all got the logo.bin flashed. Worst case scenario they'll check through fastboot.
On Moto G XT1033
In Europe you warranties don't get void due to locked Bootloaders? Its true in all case?
jaspreet997 said:
In Europe you warranties don't get void due to locked Bootloaders? Its true in all case?
Click to expand...
Click to collapse
You mean unlocked ^^
If you flash software which will could cause a hardbrick or any other hardware failure then, for my knowledge, your warranty might be gone.
The reseller can only refuse warranty if he can proove that damage is caused by rooting, flashing etc.
Law expects that an failure in between six months must be from the beginning.
But after six months you have to proove that this failure was there from the beginning. This can be very tricky.
Only unlocking bootloader or rooting will not void your warranty in the EU. At least not the one which is given by law.
But the manufacturer warranty, which is an additional service of the company, can be voided.
You can read more in this german article which i have translated using microsoft translator.
Francehoaq said:
If warranty is not available then what should i do? thinking..... should i root or not
Click to expand...
Click to collapse
Nobody can answer that for you. There are advantages and disadvantages doing this.
mokkami said:
You mean unlocked ^^
If you flash software which will could cause a hardbrick or any other hardware failure then, for my knowledge, your warranty might be gone.
The reseller can only refuse warranty if he can proove that damage is caused by rooting, flashing etc.
Click to expand...
Click to collapse
True, unlocking the bootloader will not void your warranty. Damaging your phone while trying root it, 'may' void your warranty if the seller/manufacturer can tell, and can prove you caused the damage
mokkami said:
Law expects that an failure in between six months must be from the beginning.
But after six months you have to proove that this failure was there from the beginning. This can be very tricky.
Click to expand...
Click to collapse
Thought I should clarify this. If a problem occurs with the phone in the first 6 months, the responsibility lies with the manufacturer to
a) Repair
b) Replace
c) Refund
d) Prove the problem does not exist.
If a fault occurs AFTER 6 months, but before the end of the manufacturer warranty. The manufacturer must:
a) Repair
b) Replace
c) Refund
BUT the manufacturer is within their rights to ask the customer to 'Prove' the fault exists and that they did not cause the fault through misuse etc. Usually this would require an engineer or technician report. In reality sellers will almost never do this.
Note: In the UK (and maybe rest of europe) the sale of good acts requires items last for a reasonable amount of time (not just the warranty period) this is I believe 6 years.
SO technically you could claim for repair even up to 6 years, however the responsibility will be with the consumer to prove the fault was in design and manufacture and I 'believe' that it occurred in the first 12 months since purchase. (Very hard for a consumer to prove this)..
mokkami said:
Only unlocking bootloader or rooting will not void your warranty in the EU. At least not the one which is given by law.
But the manufacturer warranty, which is an additional service of the company, can be voided.
Click to expand...
Click to collapse
Not sure what you mean by 'warranty given by law' vs 'manufacture warranty'. The manufacturer is required to give a limited 12 month warranty on all goods as per the sale of goods act. A lot of manufactures will give an 'Additional' warranty, or a warranty that covers a longer period as standard. Samsung & HTC = 2 years, for example. SO, although they only require to give you 1 year, once you have bought the device, with teh 2 year warranty, you have entered a contract and they must honour the full 2 years...
Actually the first 6months is called workmanship warranty. Its unconditional warranty as long as there no blatant damage to the device. If you have tempered with it, then you go into the standard warranty clauses. Which it is then up to the manufacturer to decide weather they will repair it for you. Sometimes at a discounted price when it is in fact your fault. But if you have blatantly damaged your device, you wont be eligible for a warranty. If its software related though, they could give you the benefit of the doubt.
On Moto G XT1033
I got my phone Touch Screen all broken, unlucked the bootloader, rooted, try a little the cm11, and then, a sent it to repair.
Got a new phone even with the warranty avoided.
Just return your phone the original system, you wont have any problem!
From Campinas, Sao Paulo, Brazil!
carpasouza said:
I got my phone Touch Screen all broken, unlucked the bootloader, rooted, try a little the cm11, and then, a sent it to repair.
Got a new phone even with the warranty avoided.
Just return your phone the original system, you wont have any problem!
From Campinas, Sao Paulo, Brazil!
Click to expand...
Click to collapse
Yes same will be the case for India to I guess..
Even I had rooted my previous phone and sent for warranty.. Of was a different manufacturer though.. Different policies..
Sent from THE motog
[quote name="Piyush Rawal" post=54210331]I have. I relocked bootloader and sent it to service center and they either didn't check or ignored bootloader status being 2, however, they fixed it under warranty.[/QUOTE]
Time to root I guess..
Tap-a-talked from the MOTOG
This is my story : I bought a soft bricked moto g xt1032 the bootloader shows device locked status 0. I've tried many methods to bring it to life without luck. I've got the unlock code from the earlier owner. In the next few days my friend who works in a t mobile service will try to recover the phone if he fails I'll send the phone to RMA. Will see what happens
Tomorrow is finally the day I guess
Tap-a-talked from the MOTOG
Hello all,
I gave my phone for my warranty repair. And forgot all about the S-oFF and custom rom deal (I know that was stupid) as I have been off the updates and XDA for my htc one for last 6-7 months. They returned the phone stating that the motherboard had been tempered etc etc..
So my question is if I flash to stock and lock bootloader and S-On and give it back to the HTC Centre for repairs, would they honor my warranty or they are keeping track of the unlocked and S-off devices?
Anyone else gone through this?
Mr.Sanju said:
Hello all,
I gave my phone for my warranty repair. And forgot all about the S-oFF and custom rom deal (I know that was stupid) as I have been off the updates and XDA for my htc one for last 6-7 months. They returned the phone stating that the motherboard had been tempered etc etc..
So my question is if I flash to stock and lock bootloader and S-On and give it back to the HTC Centre for repairs, would they honor my warranty or they are keeping track of the unlocked and S-off devices?
Anyone else gone through this?
Click to expand...
Click to collapse
i would think that most companies have to keep a record of any device that is sent in, if for no other reason than to track the work being performed on a daily basis.
considering all they did was return it marked modified, i would return it to stock and send it back. seem like the worst that would happen is they return it again unfixed.
jmo
bweN diorD said:
i would think that most companies have to keep a record of any device that is sent in, if for no other reason than to track the work being performed on a daily basis.
considering all they did was return it marked modified, i would return it to stock and send it back. seem like the worst that would happen is they return it again unfixed.
jmo
Click to expand...
Click to collapse
Updating the Topic.
returned again with S-On locked stock rom..
but they returned it again unrepaired.. so they do keep track for warranty voided devices.. :crying: