If we had s-off but a locked bootloader, would there be a way to unlock the bootloader without notifiying HTC through HTCdev? Or does an unlocked bootloader essentially come with s-off?
I am wondering because I would prefer not to notify HTC of the unlock unless I absolutely have to. Obviously...
I don't know the answer to you first question but, I do know that unlocked bootloader does not give you s=off.
Yes but I'm asking if s-off gives up an unlocked bootloader. Or if the only way to unlock it is to use HTCdev
Confirmed. I'll wait a while before using htcdev.
I don't think we'll know for sure, until the S-Off method is found (which may be soon?). And there are plenty here that know more than I. But S-Off should be security off for everything, and let you do whatever you want, so I don't think you need bootloader unlock on top of that.
I could be wrong but unless HTC has some sort of counter in the phone how would they know you unlocked? If we ever got s-off you would just push the stock hboot etc and no flags would be thrown. Just because you generate a token, doesn't mean you went through with unlocking the device. Again, I didn't read HTC's fine print when unlocking though.
mbh87 said:
I could be wrong but unless HTC has some sort of counter in the phone how would they know you unlocked? If we ever got s-off you would just push the stock hboot etc and no flags would be thrown. Just because you generate a token, doesn't mean you went through with unlocking the device. Again, I didn't read HTC's fine print when unlocking though.
Click to expand...
Click to collapse
Wow that's absolutely hilarious LOL I never once stopped to think with my puny brain that we could indeed generate tokens without unlocking. Haha so funny. And yes if we could hide it, it would be great, but I read that no matter what you do the boot loader will always say RELOCKED and not LOCKED. Or tampered, something of that sort.
I think we can fix that with s off. I could be completely wrong though.
Sent from my HTC One X using Tapatalk 2
From what I've been reading, any and everything can be accomplished with s-off. We can make the phone microwave food with s-off. PS they are trying some s-off methods with a members phone today. We shall see
Yep, S-Off means all partitions are writeable, and nothing is locked (except possibly SIM lock). I'm not personally clear what exploit is being used to get S-Off, but if it doesn't involve HTCDev (which my guess is that it wouldn't) than I don't see any way for HTC to track you. But all of this will hopefully be definitively answered very soon once a method is deployed . . .
seh6183 said:
If we had s-off but a locked bootloader, would there be a way to unlock the bootloader without notifiying HTC through HTCdev? Or does an unlocked bootloader essentially come with s-off?
I am wondering because I would prefer not to notify HTC of the unlock unless I absolutely have to. Obviously...
Click to expand...
Click to collapse
If you go through HTC are you supposedly giving up your warranty?
Sent from my HTC One X using Tapatalk 2
mobilehavoc said:
If you go through HTC are you supposedly giving up your warranty?
Click to expand...
Click to collapse
Yup. They tell you explicitly when you unlock the bootloader that you are voiding your warranty.
I think reports vary a bit on what HTC will actually do if you send a phone in with a hardware defect and its BL unlocked. I was reading a while ago on the International One X forum that they will still honor your warranty if you are BL unlocked and there is a hardware defect, as long as a custom ROM was not installed. But if you flashed a custom ROM they can somehow tell (even if you returned to stock) and deny your warranty. At least that was one guys experience over in the International forum.
S-OFF > Unlocked Bootloader, especially when HTCDev is involved. I've been holding off on the HTCDev unlock to see if we can get S-OFF, but now that some awesome ROMs are becoming available... I may just crack!
Billy
Stop worrying so much. Unlock it and enjoy it. No need to stress, it's not a car, it's a phone. Itll be fine. did u get the aftermarket or accidental warranty? If so, and you need it replaced, use that warranty if htc doesn't fix it. That's if they deny it and if they do they'll give you a repair cost, hopefully affordable. I would think though they would only deny it if unlocking caused the failure. If the flash goes out or dust under screen or volume rocker fails or USB port dies... They would probably fix it. No way unlocking it could cos those things to fail.
Well I'm banking on the fact that we will get s-off anyway and be able to remove the evidence of it ever being unlocked. I can just argue that I didn't actually unlock the bootloader and only generated the code. Either I honestly don't care anymore because I just got a great insurance plan that was only 58 for a year and covers EVERYTHING with only $75 deductible.
Also its funny that you say they would cover dust under the screen. I had an Inspire a while back and tried to get it repaired under warranty for dust under the screen (the battery door let a ton of dust in) and they would not cover it. I was so pissed about it and the way they handled it I swore to never buy another HTC product.
And then they released the most beautiful phone in the world.
seh6183 said:
Well I'm banking on the fact that we will get s-off anyway and be able to remove the evidence of it ever being unlocked. I can just argue that I didn't actually unlock the bootloader and only generated the code. Either I honestly don't care anymore because I just got a great insurance plan that was only 58 for a year and covers EVERYTHING with only $75 deductible.
Also its funny that you say they would cover dust under the screen. I had an Inspire a while back and tried to get it repaired under warranty for dust under the screen (the battery door let a ton of dust in) and they would not cover it. I was so pissed about it and the way they handled it I swore to never buy another HTC product.
And then they released the most beautiful phone in the world.
Click to expand...
Click to collapse
details on that insurance please? that's fantastic
gunnyman said:
details on that insurance please? that's fantastic
Click to expand...
Click to collapse
Ensquared.
Thanks signed up and canceled the overpriced att insurance.
gunnyman said:
Thanks signed up and canceled the overpriced att insurance.
Click to expand...
Click to collapse
It's the least I could do for you essentially being responsible for the 1.85 root.
Related
Hi just bought a 2nd hand Nexus S, was wondering if there is a way to check whether the bootloader has been unlocked before (meaning warranty is void anyways). If it has, I'm happy to unlock it again, but if it hasn't I probably wouldn't. Thanks!
RLP06 said:
Hi just bought a 2nd hand Nexus S, was wondering if there is a way to check whether the bootloader has been unlocked before (meaning warranty is void anyways). If it has, I'm happy to unlock it again, but if it hasn't I probably wouldn't. Thanks!
Click to expand...
Click to collapse
Your manufacturer warranty is good regardless if the boot loader is locked or not. However the warranty is non-transferable, meaning if you bought it 2nd hand you have no warranty.
Sent from my Nexus S 4G using Tapatalk
RLP06 said:
Hi just bought a 2nd hand Nexus S, was wondering if there is a way to check whether the bootloader has been unlocked before (meaning warranty is void anyways). If it has, I'm happy to unlock it again, but if it hasn't I probably wouldn't. Thanks!
Click to expand...
Click to collapse
when booting up the phone, on the bottom of the google screen, right before the boot animation, theres a little unlocked padlock. if its there the bootloader is unlocked.
simms22 said:
when booting up the phone, on the bottom of the google screen, right before the boot animation, theres a little unlocked padlock. if its there the bootloader is unlocked.
Click to expand...
Click to collapse
Yeah but if someone locked it back there is no way to tell. I think that's what he's asking about. So no, there is no way to tell unless the previous owner left files on the SD storage such as the superuser or other apks which would indicate the device was rooted before.
obsanity said:
Yeah but if someone locked it back there is no way to tell. I think that's what he's asking about. So no, there is no way to tell unless the previous owner left files on the SD storage such as the superuser or other apks which would indicate the device was rooted before.
Click to expand...
Click to collapse
Yep, great, thanks for the answer.
Do you happen to have a link saying that unlocking the bootloader doesn't affect warranty? I can't seem to find it,, and in the cyanogenmod guide, it warns you that unlocking will void the warranty.
The phone was bought on pay as you go, so the receipt doesn't have a name on it, so assume I'd be ok on that front
RLP06 said:
Yep, great, thanks for the answer.
Do you happen to have a link saying that unlocking the bootloader doesn't affect warranty? I can't seem to find it,, and in the cyanogenmod guide, it warns you that unlocking will void the warranty.
The phone was bought on pay as you go, so the receipt doesn't have a name on it, so assume I'd be ok on that front
Click to expand...
Click to collapse
No, in fact unlocking does void your warranty and it will clearly state that when you do it. But its still a fair play on your part since there is no way to prove it after you lock it.
obsanity said:
No, in fact unlocking does void your warranty and it will clearly state that when you do it. But its still a fair play on your part since there is no way to prove it after you lock it.
Click to expand...
Click to collapse
Ahh, sorry, you had the same avatar as the guy who first replied and said it was valid regardless of whether it was locked or not.
I assume that Samsung can tell whether you've unlocked it or not if you relock it? or do they just penalise people who's phone breaks while it's in the unlocked status...
RLP06 said:
Ahh, sorry, you had the same avatar as the guy who first replied and said it was valid regardless of whether it was locked or not.
I assume that Samsung can tell whether you've unlocked it or not if you relock it? or do they just penalise people who's phone breaks while it's in the unlocked status...
Click to expand...
Click to collapse
No Samsung can't do that lol
If they receive a phone with unlocked bootloader and a software problem they will just send it back still broken, not sure about hardware problems.
But if its 2nd hand you have NO warranty
Sent from my ice cream powered Nexus S
I think there is no way to check was bootloader unlocked before or not.
Sent from my Nexus S using xda premium
obsanity said:
No, in fact unlocking does void your warranty and it will clearly state that when you do it. But its still a fair play on your part since there is no way to prove it after you lock it.
Click to expand...
Click to collapse
Actually on the Nexus S it says "may void your warranty". When you unlock you void carrier warranty not manufacturer.
Samsung is the only one that plays fairly in the Magnuson-Moss act.
Sent from my Nexus S 4G using Tapatalk
LancerEVA06 said:
Actually on the Nexus S it says "may void your warranty". When you unlock you void carrier warranty not manufacturer.
Samsung is the only one that plays fairly in the Magnuson-Moss act.
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
and best buy...when I bought mine the mobile manager laughed when I asked if an unlocked btldr would void their warranty...he said "if you are unlocking the bootloader, you probably know how to fix any software issue....if you can brick it to the point you can't fix it yourself, we'll honor the warranty". Hell, best buy will take back any phone for any reason under the warranty....unless you can't produce it. If it's lost/stolen you're SOL But if you run it over with your car, on the other hand, you're all set
Yea, "may" void warranty is always the phrasing. In the US in order for modifications you make to void your warranty they must prove that the defect you experienced was a direct result of your modification, I.e., unlocking the bootloader. Of course its easier to just return it locked and stock to avoid arguing with dolts.
DarkhShadow said:
No Samsung can't do that lol
If they receive a phone with unlocked bootloader and a software problem they will just send it back still broken, not sure about hardware problems.
But if its 2nd hand you have NO warranty
Sent from my ice cream powered Nexus S
Click to expand...
Click to collapse
Warranty is transferable in the UK so 2nd hand phones can have warranty:
http://www.samsung.com/uk/support/warranty/warrantyInformation.do
Not sure about other countries though.
R
rob61280 said:
Warranty is transferable in the UK so 2nd hand phones can have warranty:
http://www.samsung.com/uk/support/warranty/warrantyInformation.do
Not sure about other countries though.
R
Click to expand...
Click to collapse
0.0 never knew that
Sent from my ice cream powered Nexus S
jesusice said:
Yea, "may" void warranty is always the phrasing. In the US in order for modifications you make to void your warranty they must prove that the defect you experienced was a direct result of your modification, I.e., unlocking the bootloader. Of course its easier to just return it locked and stock to avoid arguing with dolts.
Click to expand...
Click to collapse
I've never had a problem with Samsung's warranty. I don't remember which phone it was, but the screen was completely shattered, but still worked. It would randomly reboot after it got so hot. Would reboot at the same temp, everytime. I sent it to Samsung, they replaced the mainboard and reflashed it to my IMEI. I got the phone back still with a broken screen, but it worked with no problems.
LancerEVA06 said:
I've never had a problem with Samsung's warranty. I don't remember which phone it was, but the screen was completely shattered, but still worked. It would randomly reboot after it got so hot. Would reboot at the same temp, everytime. I sent it to Samsung, they replaced the mainboard and reflashed it to my IMEI. I got the phone back still with a broken screen, but it worked with no problems.
Click to expand...
Click to collapse
Likewise Samsung UK where very easy to deal with regarding my recent warranty claim, I filled out the forms on the site and they phoned me to arrange collection. I was surprised that they covered second hand devices to
R
As I said I am thinking about getting this phone but I am worried after reading around that doing the whole htcdev token thing for opening it up for root voids your warranty. So my questions are...
1. Can it be reversed?
2. Can tmobile tell too? Even if it can be reversed?
3. Has anyone tried to see if this works http://forum.xda-developers.com/showthread.php?t=1578908
4. Does htcdev get you s-off?
5. What is s-off?
Sent from my NexusHD2 using XDA
1. Yes and no. The bootloader can be re-locked, but as with all HTC devices, once you've unlocked it, there's signs that you did. Mine says *TAMPERED* for example once I rooted it. I don't think that'll ever go back.
2. T-Mo can tell if you bring it into the store. It doesnt take much work. All they gotta do is load the bootloader.
3. I have no idea, but my guess is that the end-result is the same as #1. The method you've linked in no way hints at being "secretive" about the unlock. I'd also not recommend you use it, since it's not necessarily a tried and true way. Following HTCdev.com's process IS however a tried and true way. I mean -- why NOT use the official HTC route?
4. No, HTCdev does NOT get you S-OFF. I have no idea what does, but you can still load CWM recovery, root, and load ROMs with S-ON anyways. Only reason you need S-OFF is if you start messing with paritions, which I wouldn't recommend unless you know what youre doing and are prepared to accept the consequences.
5. S-OFF lets you mess with partitions as far as I can tell. It may do more, but I'm not sure. I'm brand new to HTC phones (my first phone was a Nexus S).
Keep in mind with all of this, that your worries about unlocking are pretty much useless. Keep in mind -- if you're needing to send your phone in for warranty repair, you're 99% likely sending it in for HARDWARE repair. HTC and other mfr's (Samsung too) generally will honor your warranty if the cause is obvious (vol button breaks, capacitive buttons break, etc).
And if you're unlocking your phone, chances are any software problems you have are going to be taken care of by YOU anyways. Keep that in mind.
Cheers, and happy flashing!
How would they know this?
I had to chat with their online CS about replacing my phone that seems to have a defective digitizer (sometimes it registers inputs when I'm not touching it and inputs in places other than where I touch it). They asked me what software number I'm running, which is 1.55.605.2. I'm guessing that number somehow denotes if my bootloader is unlocked?
They didn't seem to care though and told me to just re-lock my bootloader before I send the phone back to them. I'm just curious as to how they knew since that's the only info I gave them about the phone.
No just that number alone doesn't tell them that your bootloader is unlocked. You must have told them other information as well like say you radio versions, etc. If say you flashed a 1.55.605.2 based stock rom but DIDN'T flash the most current radios then you would have mismatching versions. If they by chance asked what radio version number you had then that could give it away. Cause the only way you could have mismatching radio/software versions is if your bootloader was unlocked and you were flashing stuff. But there are other indictators too. You might have unwittingly told them other stuff that could give it away. I wouldn't worry about it though. HTC is generally pretty cool about it. They know for example that a dead pixel in a screen has absolutely nothing to do with an unlocked bootloader or SOFF so they still honor the warranty. Unlike companies like Verizon.
I had a similar conversation with Motorola when I had the Droid RAZR MAXX HD. After trying to do a factory reset to sell the phone it got hung up in the cache wipe. I contacted Moto, explained the problem and told them that the phone was not rooted. The csr told me that she could see that the phone was not rooted, and set up the rma to get it fixed. I too was surprised by this info from Moto. Moto had built in a root checker into their software and apparently it sent back info to Moto without my knowing. So I wouldn't be too surprised if other oems have followed suit.
Sent from my HTC One M8.
nicholi2789 said:
No just that number alone doesn't tell them that your bootloader is unlocked. You must have told them other information as well like say you radio versions, etc. If say you flashed a 1.55.605.2 based stock rom but DIDN'T flash the most current radios then you would have mismatching versions. If they by chance asked what radio version number you had then that could give it away. Cause the only way you could have mismatching radio/software versions is if your bootloader was unlocked and you were flashing stuff. But there are other indictators too. You might have unwittingly told them other stuff that could give it away. I wouldn't worry about it though. HTC is generally pretty cool about it. They know for example that a dead pixel in a screen has absolutely nothing to do with an unlocked bootloader or SOFF so they still honor the warranty. Unlike companies like Verizon.
Click to expand...
Click to collapse
No, I'll post the transcript later (at work right now) if you want. It was literally the only thing she asked me about the software before she confirmed with me that the bootloader was unlocked. Maybe it was social engineering..? Lol
Yeah, I'm not worried about it, as she didn't even hesitate to warranty the phone for me still. I was just curious as to how she knew that.
NSA I tell ya. Oh and HTC knew you met that hooker on your lunch break too so watch those texts.
T4rd said:
No, I'll post the transcript later (at work right now) if you want. It was literally the only thing she asked me about the software before she confirmed with me that the bootloader was unlocked. Maybe it was social engineering..? Lol
Yeah, I'm not worried about it, as she didn't even hesitate to warranty the phone for me still. I was just curious as to how she knew that.
Click to expand...
Click to collapse
Well for all we know HTC apps could be logging information about our phones. There's no way we could know except for reading days and days worth of logcats. It is interesting though.
Yeah I recently had the worst customer service experience with HTC ever. They confirmed my bootloader was unlocked and i sent it in for a screen repair since it was cracked. They made me pay full price for the repair because they said it voided the warranty.
Then when I asked the customer support person if i paid for the repair out of pocket would they send me the phone still unlocked and S-off'd. The support person said specifically that if i didn't escelate the problem then they would just repair the screen. So i didn't escalate the problem and when i got the phone back i found out i was no longer unlocked or S-Off'd.
Then when i spoke to customer support again they quoted the previous tech and said that if i escalated the problem they would have likely done the repair for free and left my phone unlocked. I also found out what i paid for was a new board and the screen repair. They refused to help me in any way. I even asked if i could escalate the problem and if there was a way i could be refunded for the main board replacement since i only requested the screen be repaired. They said nope your SOL.
Litterally don't understand how anyone has had a good experience with HTC support :/
TLDR: Bootloader unlocked, sent phone for repair. Was lied to by customer support and offered no help from HTC.
T4rd said:
Yeah, I'm not worried about it, as she didn't even hesitate to warranty the phone for me still. I was just curious as to how she knew that.
Click to expand...
Click to collapse
I think it was social engineering
Or
HTC allows most every phone to be unlocked EXCEPT Verizon does not. So they are probably working with the rest of the world and thinking Remember to lock your bootloader!
scrosler said:
I think it was social engineering
Or
HTC allows most every phone to be unlocked EXCEPT Verizon does not. So they are probably working with the rest of the world and thinking Remember to lock your bootloader!
Click to expand...
Click to collapse
They are saying they knew it was unlocked from the phone call, does this mean make sure it is relocked before making the call? This kinda scares me, I have never had issues with warranty replacements but I am new to Verizon. Will Verizon know I am unlocked and reject me or can I simply relock if needed? Hopefully I will never have to use warranty but this does not sound good lol.
While I am here I have a quick question without opening a new thread, why does this Verizon M8 forum's phone description show us having the 2.5ghz processor? I thought we had the 2.3Ghz version from Verizon? Thanks
LibertyMonger said:
They are saying they knew it was unlocked from the phone call, does this mean make sure it is relocked before making the call? This kinda scares me, I have never had issues with warranty replacements but I am new to Verizon. Will Verizon know I am unlocked and reject me or can I simply relock if needed? Hopefully I will never have to use warranty but this does not sound good lol.
While I am here I have a quick question without opening a new thread, why does this Verizon M8 forum's phone description show us having the 2.5ghz processor? I thought we had the 2.3Ghz version from Verizon? Thanks
Click to expand...
Click to collapse
Well do have the 2.3 ghz version. And you can re-lock your bootloader with a fastboot command. Verizon is not that strict on their phones. Noone even looks. I've sent 2 M8s back to Verizon for warranty replacements. One still said s-off, the other said unlocked and s-off. Noone every said a word to me. Not to mention all the warranty replacements in the past I've done with other devices.
Just do everything you can to lock it back up and get it as close to stock as possible since it doesn't take that much effort. But I wouldn't sweat it too hard. I don't think they even look aside from powering it on and making sure it isn't water damaged.
They can tell because of the HTC DM and the HTC Checkin Services
These apps occasionally check in with HTC servers and send log files
Sent from my HTC6525LVW using XDA Free mobile app
my HTC story:
well here goes.... I bricked my my M8...BAD, to the point of no boot, no hope. So i worked with HTC tech support via chat, and told them i had rooted & SOFF'd my phone, and i was willing to pay to get the phone fixed and back. So they sent me an email explaining the mail in procedure. I sent the phone, the tech conversation transcript, and a letter stating the specific problem with the phone, also explaining root & SOFF. And i got a refurb phone from them a week later, free of charge. But this one had terrible scratches all over the camera lense. So i sent it back, and i got sent another refurb, this time with a good lense. By that time, i had paid my edge contract buyout, and gotten a new M8, so now i have 2 M8's. Customer service wasn't bad for me.
FragmentedLogik said:
They can tell because of the HTC DM and the HTC Checkin Services
These apps occasionally check in with HTC servers and send log files
Sent from my HTC6525LVW using XDA Free mobile app
Click to expand...
Click to collapse
Maybe time to see what happens if they are renamed,removed, or froze with TB.
I recently cracked the screen on my VZW M8. I chose the $19 option with HTC Advantage. I first sent my unlocked, s-off device to HTC. They received the device in 2 days, and shipped out a replacement device the same day, free of charge. I guess I'll call it "luck".
sfobrien said:
Maybe time to see what happens if they are renamed,removed, or froze with TB.
Click to expand...
Click to collapse
HTC DM you can disable in the app mgr.
Do you have the HTC Quick Guide app installed from the market?
So I was just thinking of unlocking my Moto g and rooting it. Is it possible to get warranty after locking my Moto and unrooting it...?
motocon said:
So I was just thinking of unlocking my Moto g and rooting it. Is it possible to get warranty after locking my Moto and unrooting it...?
Click to expand...
Click to collapse
I have heard some from Europe say that they can get warranty even after unlocking. I don't know about that but I know that here in the US, once its unlocked you're out of luck. My 2nd Gen was unlocked but I got a warranty replacement 2 times because I purchased it from a retail store and got their extended warranty. It was worth every penny and I would have done the same thing with the G3 except the store wasn't selling them.
It will still show it was unlocked at one time even if you relock it. Your warranty will be voided for all software issues, but you can still claim warranty for hardware issues like a bad speaker, or broken power button.
bobbyphoenix said:
It will still show it was unlocked at one time even if you relock it. Your warranty will be voided for all software issues, but you can still claim warranty for hardware issues like a bad speaker, or broken power button.
Click to expand...
Click to collapse
Yes and no because it depends on whether a problem can somehow be traced to software and that is entirely up to Motorola. I always go on the theory that its probably my useless piece of plastic if it breaks.
BTW to the OP, you don't actually have to unlock it to void the warranty. Once you request the unlock code, Motorola considers it unlocked, whether you go through with it or not.
Whether you actually unlock or not, I do strongly recommend going into Developer Options and enable OEM Unlocking, unless there is some security or other reason not to do it in your case... it might not mean much now, but if you have an issue later where you phone will not boot, at least you CAN unlock if you need to. If you do not have then option enabled, unlocking is impossible.
Enabling OEM Unlocking does not unlock the device or have any effect on your warranty, but does allow the bootloader to be unlocked at a later time if needed. Since Lollipop this is an extra security measure added to phones that are unlockable.
If you've bought the phone from Best Buy & bought their protection plan, you can unlock the bootloader & root all you want; they only care about hardware modifications.
acejavelin said:
Whether you actually unlock or not, I do strongly recommend going into Developer Options and enable OEM Unlocking, unless there is some security or other reason not to do it in your case... it might not mean much now, but if you have an issue later where you phone will not boot, at least you CAN unlock if you need to. If you do not have then option enabled, unlocking is impossible.
Enabling OEM Unlocking does not unlock the device or have any effect on your warranty, but does allow the bootloader to be unlocked at a later time if needed. Since Lollipop this is an extra security measure added to phones that are unlockable.
Click to expand...
Click to collapse
Thanks. Let's see whether they provide me warranty or not.
sticktornado said:
If you've bought the phone from Best Buy & bought their protection plan, you can unlock the bootloader & root all you want; they only care about hardware modifications.
Click to expand...
Click to collapse
That's great means you don't have to worry about any problem caused expect hardware modification which you will not do... I guess. If you buy from best buy. But I bought it from Flipkart.
Tel864 said:
Yes and no because it depends on whether a problem can somehow be traced to software and that is entirely up to Motorola. I always go on the theory that its probably my useless piece of plastic if it breaks.
BTW to the OP, you don't actually have to unlock it to void the warranty. Once you request the unlock code, Motorola considers it unlocked, whether you go through with it or not.
Click to expand...
Click to collapse
That's bad news your warranty is void whether you unlock bootloader or not simply requesting doesn't mean one has unlocked it.
Arcade said:
That's bad news your warranty is void whether you unlock bootloader or not simply requesting doesn't mean one has unlocked it.
Click to expand...
Click to collapse
I believe in asking the code Motorola already considers unlocked.
Jeconias Santos said:
I believe in asking the code Motorola already considers unlocked.
Click to expand...
Click to collapse
I too think so...
Arcade said:
Thanks. Let's see whether they provide me warranty or not.
Click to expand...
Click to collapse
Sorry, but they will not... if you filled out the form on Motorola's website to unlock and accepted it, your warranty is void, it doesn't matter whether you actually unlocked or not, relocked, or leave it unlocked, your warranty is gone even if it is obviously a hardware defect from the manufacturer that has no relation to it being unlocked. Sorry, but you agreed to it, and Motorola will hold you to it.
Now, if you bough the Moto Protect insurance or have a third party warranty/insurance, maybe... Check your TaC.
That being said, if you try to get warranty work done, I would be interested in your results, although I expect I know what they would be, it would be nice to hear one slip through, because up to this point on all Moto products (except the Nexus) simply agreeing to the terms and conditions off the unlock voids your warranty instantly.
@Arcade if you are currently in India. service center guys doesn't check if ur bootloader is unlocked or not. u have to give them ur phone after reflashing stock and locking bootloader. and you'll get ur warranty. this method worked for my Sony phone in India.
creative21 said:
@Arcade if you are currently in India. service center guys doesn't check if ur bootloader is unlocked or not. u have to give them ur phone after reflashing stock and locking bootloader. and you'll get ur warranty. this method worked for my Sony phone in India.
Click to expand...
Click to collapse
Yes, I live in India.
But till now not faced any of issue. If faced then lets see what they have to say.
I too think that they would not check it. ?
I was just about to post a thread about similar question.
I went all through the steps to unlock bootloader except for the final step but I did click to accept and where it says it will void warranty.
My question was going to be if I have unlocked the bootloader does the regular warranty and/or extended warranty cover issues like, dead pixels, cracked screens, speakers and or buttons not working everything aside from hardware issues?
I dont see why they wouldnt be covered since majority of the time those issues wouldnt be caused by rooting and putting different roms on it.
Just wondering here and if someone had actual experience with this. Also would they tell you prior to sending it in through a RMA or after you send it in and boot it up?
pl4life52 said:
I was just about to post a thread about similar question.
I went all through the steps to unlock bootloader except for the final step but I did click to accept and where it says it will void warranty.
My question was going to be if I have unlocked the bootloader does the regular warranty and/or extended warranty cover issues like, dead pixels, cracked screens, speakers and or buttons not working everything aside from hardware issues?
I dont see why they wouldnt be covered since majority of the time those issues wouldnt be caused by rooting and putting different roms on it.
Just wondering here and if someone had actual experience with this. Also would they tell you prior to sending it in through a RMA or after you send it in and boot it up?
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Regular warranty, nope... doesn't matter what the problem is, that is gone forever once you clicked accept.
The "extended warranty" is actually an insurance plan, you pay a deductible for replacement... unless it specifically states that modifying (or similar verbiage) your device voids the insurance plan, then it should still work., but I have not seen those T&C.
So if i root my phone and my screen cracks, the warranty wont cover it?
pl4life52 said:
So if i root my phone and my screen cracks, the warranty wont cover it?
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Correct... sort of, unlocking the bootloader with Motorola (the only current way) will completely void your warranty,rooting or flashing a ROM is not relevant, it is spelled out quite clearly. Void in this case means you do not have a warranty anymore, so there is no warranty to get it fixed/replaced.
Actually, it doesn't matter if you unlock or not, if you accept the T&C on the website your warranty is gone... doesn't matter if you actually do it or not.
acejavelin said:
Correct... sort of, unlocking the bootloader with Motorola (the only current way) will completely void your warranty,rooting or flashing a ROM is not relevant, it is spelled out quite clearly. Void in this case means you do not have a warranty anymore, so there is no warranty to get it fixed/replaced.
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Alright good to know. Yeah its pretty clear in it stating warranty is void but wanted to see if physical issues were under that void. Now how do they check this prior to sending in the phone or after the phone is received by them?
pl4life52 said:
Alright good to know. Yeah its pretty clear in it stating warranty is void but wanted to see if physical issues were under that void. Now how do they check this prior to sending in the phone or after the phone is received by them?
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Your IMEI number is on file from when you unlocked, there is nothing to "check" per se, as soon as you request an RMA or warranty replacement and put in your IMEI or serial number, they already know.
I first unlocked my google pixel (Verizon) bootloader, i then went on to try to root it. This went on to go into a boot loop. Me being dumb, forgot that you can just flash the stock firmware. I locked the bootloader. Now im stuck, when i try to boot it gives me the "Your device is corrupt" screen and it goes to the white battery display. I try to reinstall stock firmware and it says i need an unlocked bootloader. In order for me to unlock the bootloader i need usb debugging enabled. I can't get into the phone to enable it so im at a stuck point... I really would appreciate some help. I have extended warranty if Verizon can do anything with that.
Unfortunately, the instructions were pretty clear to not relock the bootloader unless the phone was 100% stock. From what I've seen, you are stuck. Haven't heard anyone recovering from relocking the bootloader with a bad install.
You made the decision to void your warranty when you unlocked the bootloader, so Verizon owes you nothing (extended warranty or not). That being said, they may replace it if you "played dumb" and said it happened during an update, but that poses an ethical quandary. So it's up to you how to proceed.
thanks for the reply
stranula said:
Unfortunately, the instructions were pretty clear to not relock the bootloader unless the phone was 100% stock. From what I've seen, you are stuck. Haven't heard anyone recovering from relocking the bootloader with a bad install.
You made the decision to void your warranty when you unlocked the bootloader, so Verizon owes you nothing (extended warranty or not). That being said, they may replace it if you "played dumb" and said it happened during an update, but that poses an ethical quandary. So it's up to you how to proceed.
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Thanks a ton, yeah gonna try that "playing dumb" tactic today, was thinking the same thing... lets hope it works.
This is why providers lock bootloaders. Passing the cost to them instead of owning up to your screw up. Im sorry you bricked your device but that cost should be on you not verizon.
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jbjancuski said:
Thanks a ton, yeah gonna try that "playing dumb" tactic today, was thinking the same thing... lets hope it works.
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For your sake, I hope it works. But, as I said, this is ethically questionable (on a personal level) and wrong on a grander level. You took responsibility when you unlocked the bootloader. If you are fortunate and Verizon gives you a new one. Either leave it stock, or read more thoroughly before making changes to your phone.
maulich said:
This is why providers lock bootloaders. Passing the cost to them instead of owning up to your screw up. Im sorry you bricked your device but that cost should be on you not verizon.
Sent from my Pixel using Tapatalk
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Unfortunately, this is absolutely the case. When we make the decision to do things to our phones that operators don't want us doing, we are accepting responsibility for the phone, and if we brick it we should deal with that consequence. But of course, some people aren't really prepared for this reality, and want someone else to get them out of it.
Agreed.......i have had to pay the piper before for my screw ups. Even a brand new device of my wifes that i was trying to get twrp on. Phone was less than 6 hours old and rendered a paper weight. Expensive lessons are a part of life.........The sad thing is verizon will get a ton of these returned for this very thing, and it will only force them to lock down the bootloader even better hurting the individuals who want a little freedom for a better price.
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