I've had my TF700 for about 2 weeks now, and it seems to have developed a dead pixel. The pixel doesn't bother me too much and usually isn't noticeable,
but now in the past few days the right bevel has become loose and flexes and clicks if any pressure is applied.
Should I return to the store I got it at and exchange, or RMA? Or are these issues minor compared to those found in most TF700t?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
jake_p1293 said:
I've had my TF700 for about 2 weeks now, and it seems to have developed a dead pixel. The pixel doesn't bother me too much and usually isn't noticeable,
but now in the past few days the right bevel has become loose and flexes and clicks if any pressure is applied.
Should I return to the store I got it at and exchange, or RMA? Or are these issues minor compared to those found in most TF700t?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
Return to place of purchase first.
Better that than risk an RMA to ASUS.
Related
I just picked up my transformer from bestbuy 20 minutes ago and plugged it into the charger and everything. I am super excited considering I saved up the money to buy this product and I just turned 16 today and bought it as a gift from myself.
I read of light bleed issues and such and dead pixels but I was hoping I would not encounter either. I have a b70 model and I have both! I have one small dead pixel in the bottom right hand side of the screen and small light leeks around the frame.
I would like to know if an App that flashes different colors in a small box continuously on the area of a dead pixel would actually cure it? I am currently running pixel curer and would like to know if I should just take the tablet back or give this App some time?
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I'd just exchange it for a perfect one as you wanted.
Sent from my Transformer TF101 using Tapatalk
Exchange it. Mine has a small lightbleed area at the bottom that comes and goes.
Its new so get a good one.
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I just bought the tf300t - still wrapped in shrink wrap, last night. then, this morning, the store has the tf700 in stock for an extra hundo - questions:
1. should I return the 300 for the 700? Is it worth it?
2. will cases/screen protectors for the 300 work for the 700?
1. I believe that depends on you, if want a tablet worth more than how much you paid, then the tf300 would be good enough. Also, if you do not think you extremely need a higher res screen, flash for the rear cam, brighter screen, and all the others, stick with the tf300.
If you do have some extra cash though and want the best android tablet so far, go with the tf700. Premium build of prime without its problems, and has an upgraded everything. :victory:
2. I'm quite sure the case will not work with the tf700 since it is thinner and has a little bulge at the top, and that it has flash for the camera and other differences which the tf300 doesn't have. It might fit, but I'd say it would be quite a hassle. And I think the tf700 has no need for a screen protector Gorilla Glass 2 buddy. :highfive:
No micro sd card on the 700. Huge selling point
Sent from my Transformer Pad TF300T using XDA Premium HD app
the tf700 does have a micro sd card slot
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Oh my bad.
Sent from my Transformer Pad TF300T using XDA Premium HD app
Ulric099 said:
Gorilla Glass 2 buddy. :highfive:
Click to expand...
Click to collapse
I never use screen protectors and this is my biggest regret, regarding the TF300T. I'm not dropping it from the second floor, but it's a welcomed addition for an expensive device.
Trimis de pe Motorola Defy
Got my Infinity 2 days ago and just noticed a dark blemish in the side of the tablet. It can't be from my palms because I've only used it briefly. Looks like the grey finish is wearing off or the spot was missed when it was sprayed with paint. Other than that, build is excellent. No loose screen, no cracking sound, no dead pixels and minimal light bleed. I don't know if this will progressively get worse with time. Would you guys exchange it or just live with it?
Sent from my GT-I9100 using xda premium
Don't put up with that...
Get rid of it.
Is Asus getting lazy or what?
Yea, that's my take as well. Every tablet i got from them had qc issues.
Sent from my GT-I9100 using xda premium
Just got mine from Amazon today, it has 1 dead pixel, or maybe a tiny speck of dust. It it worth returning for just 1 dead one? Are dead pixels something that can multiply and get worse down the road?
Depending on the cause of the dead pixel, they tend not to spread. Even one would annoy me though. Most TV companies won't take it back over 1 pixel. I have an LCD TV that they wouldn't return because "it's not enough" lol. Is yours in an annoying spot?
It's not in too bad of a spot, towards the upper right corner. I did read through the SquareTrade warranty (haven't bought that yet) and theirs specifies at least 3 dead pixels for return, so maybe that's kind of a standard...
I did just find this video - http://www.youtube.com/watch?v=UnDXpCXPjZ0 so I'll try that "fix" tomorrow
OP apply some CLR to that blemish and you should be good to go.
Honestly, if this is the only problem with your tablet, I wouldn't return it. Seriously, lots of people have reported issues with screen sensitivity, clicking noises on the corner or over the speaker when they press on the glass, issues with the docking station and so on. If all you have is a blemish, live with it. It's on the side of the tablet anyway, it's not going to be seen while you're using it and it most certainly is not causing performance issues. Plus, what if you exchange it and get a unit with one or more of the above problems but no blemish? Is it worth the risk?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Thats OK said:
Don't put up with that...
Get rid of it.
Is Asus getting lazy or what?
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Click to collapse
I can never tell if you're being sarcastic.
free exchange under warranty with asus but they are gonna take 10 days round trip.
Sent from my SGH-T999 using xda app-developers app
use this!!
Alitheia said:
Depending on the cause of the dead pixel, they tend not to spread. Even one would annoy me though. Most TV companies won't take it back over 1 pixel. I have an LCD TV that they wouldn't return because "it's not enough" lol. Is yours in an annoying spot?
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Click to collapse
IMO, at $500 even 1 dead pixel is too many. And, as far as TVs, one pixel won't be seen from a typical viewing distance. A tab, OTOH, is only a couple feet from your eyes...
mywingtophone said:
use this!!
Click to expand...
Click to collapse
Funny...
I really need one of those
The wheel flew off mine last week and hit me in the head.
Sorry for deflecting...won't do it again.
Thanks for the replies guys. Went and got myself some CLR and a buffer today. I'll keep you posted on the progress!
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
So I had a TF700 a few weeks ago and it was awesome. I was just worried about the “screeb cracking,other issues".
I got the Nexus 7 and its just too small for school. I want something HD for blu rays, school, etc.
I want to sell my Nexus 7 and get a TF700 again.
Is there anyway to protect it to not have the screen crack? I've heard the keyboard dock causes it and that worries me cause I want to get the dock.
I'll be buying from Best Buy if so. They seem to have good return policies.
Thanks in advance
Get the TF700 again and don't worry about the screen cracking... The number of people that have/had cracked screens is *very* minimal. I leave my TF700 docked 95% of the time and use it all day, every day without worrying about it and it's fine.
If you are really worried, get a Best Buy accidental coverage warranty - or better yet, a SquareTrade warranty (it's a lot cheaper)...
Relax and enjoy the TF700!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
Get the TF700 again and don't worry about the screen cracking... The number of people that have/had cracked screens is *very* minimal. I leave my TF700 docked 95% of the time and use it all day, every day without worrying about it and it's fine.
If you are really worried, get a Best Buy accidental coverage warranty - or better yet, a SquareTrade warranty (it's a lot cheaper)...
Relax and enjoy the TF700!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
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Appreciate it. Wasn't sure how often it occurred. Will definitely grab it soon!
Thanks again!
computingwarren said:
I've heard the keyboard dock causes it and that worries me cause I want to get the dock.
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Click to collapse
I think it is a combination of some production faults and how you open it. I always put it upright (closed end down) and pull both parts slowly apart in the middle and not at the corners like some do. Pulling at the corners causes unusual strain on the glass, increasing the chance it might crack. Also handling it gently, like it was a laptop, and not like a book/phone you can throw around, will decrease the chance it will damage. Oh, and get a sleeve/case/protective cover to transport it around.
Hey guys,
For the tablet to lock into the dock there are these little plastic things the dock grabs onto in the slots of the tablet. Well first the left one snapped and it could only lock on one side. Now they've both snapped and the tablet slides freely in and out, this isn't much of an issue when I have it on a table but is a prevalent issue we I have it on my lap. I don't know exactly when they snapped, but it's really annoying.
Main question has anyone else experienced this and is this claimable on warranty?
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
I have the same problem, I think that is something broken in the left part inside the tablet (in my case). I also would like to know if is any way to replace the part.
Thanks
Sent from my GT-I9300 using xda app-developers app
I would expect that ASUS would put it to 'user error' or 'wear and tear', so I highly doubt you can claim this under warranty. Also, these parts will be hard to come by, if at all available, so you'll have to hack something together if you can...
EDIT: Sorry for the long post. I can't seem too keep these short for trying, LOL. If it helped you, then it was all worth it.
Only way to know for sure is call Asus warranty support. Stress that the tablet was used in an ordinary fashion, and that this happened during gentle use (whether or not that is entirely accurate. Some of us are a little more heavy handed than others, note that I am not saying either of you are. I used to laugh at the reviews - especially Brandon Miniman's reviews where he gets so flustered docking the tablet they have to stop filming and roll after it's inn the dock. (With the Prime, I think he was the numbskull who forgot to take out the rubber tabs that came in the slots.) It's is why Asus stopped putting those in on the Infinity. They claimed a huge number of support calls with people not being able to dock.
So you can see my comment about some people using these harder that others makes a certain degree of sense. In any event, just say "I always line up the arrow, and Gently press the Tablet into the dock. Then all of a sudden one tab broke... etc.
Unfortunately Asus is going to excercise their option to try and fix it, rather than just cross shipping you a refurbished one or something like that, but it doesn't hurt to ask. You can count on a) a longer wait than would seem appropriate b) Paying one way shipping to Asus (if you really get on their case, and demand a manager and all that you can get it waived, but pick your battles, fighting over $10-20 shipping may not be worth the fight) and c.) Possibly having them claim "customer damage"
Also, when you ship it, at least get proof of delivery tracking for it so you know when it was signed for. A lot of the time, they let packages sit without checking them in for multiple days. I generally watch and when it is signed for I start calling every day until it gets fixed. Thats the battle I picked, YMMV.
Unfortunately that's about your only recourse short of buying a new or used dock to replace it. They ARE reasonably durable, but I wonder if the slight differences of the TF700 fit have caused your tabs to break. It is definitely a tighter fit, and some claimed the lock tab would not spring into place but had to be manually pushed. Mine did for the first week or so, and my TF700 requires more pressure to get the locking tabs to engage.
Finally, do NOT let them tell you the TF201 Dock is not compatible with the TF700 BS.... On the Marketing page it says the TF700 Dock fits both, but TF201 is NOT compatible with TF700. There was several thread on this at release of TF700.
Look at the 2nd Video here:
http://eee.asus.com/en/transformer-infinity/features
"The Next Transformation" at the 3/4 point, they explain all the effort and testing the engineers did to get the Infinity to work with the Primes Dock Tell them to watch their own video and tell you again how they are not compatible.
Good luck guys. Without the Dock, the Infinity is not so infinite. Let us know how you make out on this issue. :cyclops:
Thanks for your detailed help, just in case you read it wrong the dock is fine it's the tablet. When the first one broke I originally thought it was my fault, so I was bit annoyed at myself and tried to be extra careful. Then the second one broke not long after the first so... yea
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
oscarivera17 said:
I have the same problem, I think that is something broken in the left part inside the tablet (in my case). I also would like to know if is any way to replace the part.
Thanks
Sent from my GT-I9300 using xda app-developers app
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Yea the left one of mine broke first. When I compared both there was clearly a plastic piece missing.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Just curious - was this the original TF201 dock or the "re-labeled" TF700 dock?
If it was the original TF201 dock, I'm sure they will deny any warranty claim based on the fact that Asus still says it's not compatible with the TF700...
Then again, even if it is the re-labeled TF700 dock, they'd still probably deny warranty coverage anyway! Warranty coverage is definitely not a strong point of Asus, from what I've heard...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
It is the re-labeled dock and I have also got an email from an Asus employee confirming that my dock is intended for the TF700
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Cousie G said:
It is the re-labeled dock and I have also got an email from an Asus employee confirming that my dock is intended for the TF700
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
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Cool - than I would certainly try to make a warranty claim - it can't hurt. However, you better plan to be without your dock for a few weeks!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Any one have found a video of how to dissasembly the tablet? I been searching with no luck. Also I would like to find the spare part.
Thank you.
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Cousie G said:
Main question has anyone else experienced this and is this claimable on warranty?
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Yes, this just happened to me. Left side clip in tab has piece missing. Didnt notice it until I went to use dock again and it wouldnt lock. Looking into getting RMA now. Always had to manually push docking lock to right to get it to lock completely which is probably what fatigued the docking clip. Other than minor abrasions to tab due to not having a case my unit has never been dropped or handled even remotely roughly. Yet again I am dissapointed in the design of this tab.
Sent mine back for rma beasuse ot snapped the plastic pin retainer In the charging port while docking to the tf700 keyboard. Just got a bill saying cid4 €108. Euros to repair and bank transfer payments only to another comapny not asus!
This is the bruno Germany repair centre.
I agree its a design flaw a weakness in a good tablet. I also have a tf300 with dock and that is fine.
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