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Random WiFi Drops

Hey guys.
I've recently bought my HTC Sensation (a good month ago now) and so far, its a brilliant phone.
However, there is one issue thats bugging me. The WiFi on my Sensation seems to keep dropping when the screen is turned off. The only workaround is to keep the device awake.
I've set the WiFi Sleep Mode to Never, still doesn't change it.
I don't think any of my programs are doing it. I used to have connection checker installed but I've since deleted it.
I'm sure this might be the fact that the phones from Asia, and would be running Asian Radio versions of the Radio drivers? I'm probably wrong but I would love someone to tell me what the hells going on!
Thanks in advance!

Having similar problems but with my HTC Dream. It's usually after it's on sleep mode for a while. Temporary fix: Uncheck wifi then turn it back on again... I'm too trying to look for a permanent fix. It's starting to get very irritating.

When your screen is off for a while, do you still receive emails/updates etc?

DiZzle. said:
When your screen is off for a while, do you still receive emails/updates etc?
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If you're talking to me... then no i don't receive emails.. Although it seems that the problem stopped after I switched the ROM from cyanogen to SuperE!

To the one with the sensation...is the phone on its back with the screen off? I put my phone down quick to do something and watched my wifi go away completely...its blocking the signal on its back.try putting it face down and see if that helps
Sent from my HTC Sensation 4G using XDA Premium App

Also make sure that best WiFi performance is checked, and set the sleep policy to never in settings/wireless/advanced. It will eat more battery, but it should help a little if this isn't already done.
Sent from my HTC Sensation 4G using XDA Premium App

Potential WiFi issue?

I'm here writing on tapatalk and browsing and have noticed that all of a sudden the WiFi will go off, drop out and restart. I hadn't ticked the : best WiFi performance, which drains more battery, so I'm not sure if that has anything to do with it.
I also have he app: power manager and I'm not sure if there is an app doing that to the WiFi.
Anyone else had this issue?
Edit: definitely having this issue. Best performance or going manual on the WiFi Settings seems to have settled it. Hope HTC comes up with an update for it...
sent using HTC1S

I also tested the static rather than the automatic solution for the WiFi, and it tend to drop equally. Only way it doesn't drop seems to be if I use the: use best quality WiFi, which reduces the battery life tremendously!
By the way, this is not happening during te phone's sleep mode, but during normal operation.
sent using HTC1S

Not sure if it's related, but there are definite wifi issues with the one s. Mines completely stock, no power managers etc. It locks onto wifi points that that have always worked well for me (work, home etc.) with my desire and never disconnects. It seems in this mode it uses much more power and even gets a little warm. I can have left home for 4 hours and it still thinks it's connected and then has no data connection. The only solution seems to be to disable and enable wifi again. It doesn't seem to be able to roam from ap to ap without getting stuck on one of them

I think this may be an issue with Android 4.0. I have a Transformer Prime tablet running 4.0 and I get the same thing. WiFi drops out for a few seconds and quickly reconnects. I have noticed that it only happens in the first 12-24 hours after my tablet has been restarted though. After about a day running solid it doesn't happen.

I had a Nexus Running 4.2 and the wifi was great so probably not Android , more radi problem as discussed on other threads

I'm getting mine replaced tomorrow just to see if that will improve things. Unfortunately I was not able to make sure that the handset's serial number
sent using HTC1S

Testing the new one s that just came through the post on regards to the WiFi issues.
Looks like first impressions that its stable but having said that,y sim card is still on the other handset. I don't know if that has anything to do with it...
Sent from my HTC One S using Tapatalk 2

Coming on the other phone now, as typing the WiFi signal sometimes drops..
sent using HTC1S

Mine is opposite where I have no issues while using the phone, however, when phone goes into sleep mode, it loses wifi. Comes on auto when using phone again.

vasp3690 said:
all of a sudden the WiFi will go off, drop out and restart
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Exactly the same symptoms on mine (stock Orange UK). Hopefully we will get a fix soon, as its a pain.

It seems that the replacement I got is working atm
sent with HTC1S

Update.
The WiFi signal on this current phone seems to be spot on. No signal drop with any case on or covering the top of the phone. Signsl doesn't go to sleep along with the phone being on idle and overall really pleased.
I must also add that this new phone seems to have a remarkably better battery life as well. With my usuall use of web, tapatalk, a couple of photos a bit of WiFi, continuous account sync etc, on auto brightness, im at 13:20 and I have the phone on 83% battery when on the previous handset with the WiFi problem I was eating up the battery really fast. Usually I was at about 60% by now
sent with HTC1S

pjsmith said:
(...) It locks onto wifi points that that have always worked well for me (work, home etc.) with my desire and never disconnects. It seems in this mode it uses much more power and even gets a little warm. I can have left home for 4 hours and it still thinks it's connected and then has no data connection. The only solution seems to be to disable and enable wifi again. It doesn't seem to be able to roam from ap to ap without getting stuck on one of them
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Click to collapse
I had exactly the same issue. Since I have changed the "option" / "wifi"/ "settings" / "extended" / "keep WLAN active in standby" = "never" (I don't know the correct terms in English), I haven't seen that problem anymore. I seems that the issue is standby-related, WLAN rescan won't start properly when waking up.
However, I don't think that this issue is related to the issue mentioned by the TO - it's the opposite.

I just noticed this issue when I left for work this morning. I have "Best Wi-Fi Performance" enabled, which was mentioned as a fix in previous posts, but it does not appear to be helping. When I leave for work and get into my office about 5 miles away it still shows as being connected to my home wifi network, when I try to use data like going to a webpage etc, it says "Data Connection Lost". Its like the phone doesnt know how to disconnect from a wifi network. I have the latest update to 1.84.531.2 710RD and still seems to have this issue. Have there been any updates from HTC or T-MO on this issue?

To follow up on this issue, I have called HTC and T-Mobile to find out if it is a known issue. They both told me that they were aware of the issue and that HTC is asking the carriers to report the issues customers are having back up to them. HTC said they are working on a software update that resolves the Wi-Fi disconnect issue. The T-Mobile rep said to have anyone else who is experiencing the issue to either call T-Mobile if they are your carrier so they can report the issue, or call HTC directly.

Bohemus said:
To follow up on this issue, I have called HTC and T-Mobile to find out if it is a known issue. They both told me that they were aware of the issue and that HTC is asking the carriers to report the issues customers are having back up to them. HTC said they are working on a software update that resolves the Wi-Fi disconnect issue. The T-Mobile rep said to have anyone else who is experiencing the issue to either call T-Mobile if they are your carrier so they can report the issue, or call HTC directly.
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Been having this issue too. Called up T-Mobile and since I'm still within the 20 day window for return, they are sending me a new device. The girl that helped me didn't even want to talk about the issue or if it's been happening a lot. She didn't even ask if I had tried any trouble shooting. Just sent out new phone with free standard shipping. Works for me I guess, just hope it's hardware related, though I suspect it's software. We will see.

Behold_this said:
Been having this issue too. Called up T-Mobile and since I'm still within the 20 day window for return, they are sending me a new device. The girl that helped me didn't even want to talk about the issue or if it's been happening a lot. She didn't even ask if I had tried any trouble shooting. Just sent out new phone with free standard shipping. Works for me I guess, just hope it's hardware related, though I suspect it's software. We will see.
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I did a factory reset on my phone and have been having much better luck with the WiFi issue. I think its definitely software related.

Bohemus said:
I did a factory reset on my phone and have been having much better luck with the WiFi issue. I think its definitely software related.
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Not here. Factory reset was first thing I did (and always do) after applying the latest update.

I just noticed that on my phone as well. If I set it to beat performance the WiFi signal goes crazy. So I uncheck it and it works "normal"
Sent from my HTC VLE_U using xda premium

compta5 said:
I just noticed that on my phone as well. If I set it to beat performance the WiFi signal goes crazy. So I uncheck it and it works "normal"
Sent from my HTC VLE_U using xda premium
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I also disabled best wifi performance and have not noticed the issue since. I dont know if its because of the factory reset or because I have disabled best performance. I have also changed "keep wifi on during sleep" to never and that may have contributed to fixing the problem. I really have no way to tell, and now that it appears to be working correctly, I dont want to mess with it

1.85 Mobile Network Issues

I was just curious if anyone, other than myself, is having mobile network issues with there one x still even on the newest radio and software?
The issue I am talking about is when you go to use your phone and you pick it up and it has no service at all with a X on the signal bars until you turn it on and off again or in some instances you have signal bars but you can't make a call, send or receive a message, or surf the web until once again you reboot the phone or swap it in and out of airplane mode.
I was just curious if anyone has a solution for this or ideas... ironically when I updated to 1.85 it was fine for an entire day then the next day I rooted and installed a different ROM and the issue came back. Could be timing or not related but I have no idea.
Thoughts?
- Dan

Happens all the time on 1.73. I've held off upgrading because I've heard of people having fun (and by fun, I mean lotsaproblems) on 1.85.

AEDan1977 said:
I was just curious if anyone, other than myself, is having mobile network issues with there one x still even on the newest radio and software?
The issue I am talking about is when you go to use your phone and you pick it up and it has no service at all with a X on the signal bars until you turn it on and off again or in some instances you have signal bars but you can't make a call, send or receive a message, or surf the web until once again you reboot the phone or swap it in and out of airplane mode.
I was just curious if anyone has a solution for this or ideas... ironically when I updated to 1.85 it was fine for an entire day then the next day I rooted and installed a different ROM and the issue came back. Could be timing or not related but I have no idea.
Thoughts?
- Dan
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Click to collapse
Ditto, i got a new Sim card and thought that fixed it, i was wrong (1.73)

Xodium said:
Happens all the time on 1.73. I've held off upgrading because I've heard of people having fun (and by fun, I mean lotsaproblems) on 1.85.
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Same here. Still on stock as well. Especially since I'm not experiencing any major issues with the phone.

Lilshaun said:
Same here. Still on stock as well. Especially since I'm not experiencing any major issues with the phone.
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Only thing thats really starting to frustrate me are all the double texts/retry sending notifications.

I have had a problem where the phone thinks it has signal, data works fine but you cannot make calls or send texts until you reboot or go into airplane mode.
This happened on 1.73, 1.82 and now 1.85
Sent from my iPad using Tapatalk HD

It has happened to me on all versions. I was told I could exchange mine, but they have none in stock. Another pain in the butt is that I'm not receiving text messages at times. Really becoming a nuisance.
Sent from my HTC One X using Tapatalk 2

Happens rarely but all I do is toggle airplane mode and its fixed. Takes like 5 seconds. No biggie.
Sent from my HTC One X using Tapatalk 2

mobilehavoc said:
Happens rarely but all I do is toggle airplane mode and its fixed. Takes like 5 seconds. No biggie.
Sent from my HTC One X using Tapatalk 2
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Same, just started today after I rooted. meh

Badger2point0 said:
Same, just started today after I rooted. meh
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I believe mine started after I rooted as well... I wonder if the root is doing something that interferes with the radio working correctly or something along those lines.

Its the main reason I updated. Even when going from HSPA+ to LTE I would have to reboot the phone while stock. 1.82 did nothing to fix the issue but since I've been on 1.85 I've not experienced the problem. Multitasking is, imo, unchanged.

Yeah. Happens regularly when I am travelling some distance by car and occasionally in the city (maybe every two days while I remain in the city). I'm on rooted stock but it was happening even with un-rooted stock. I hope HTC fixes this soon and Rogers pushes out an OTA update as this is sh*tty. Funnily enough, going into airplane mode doesn't seem to fix the issue. Apps that access the Internet just report an error with the network connection.

davep1982 said:
Its the main reason I updated. Even when going from HSPA+ to LTE I would have to reboot the phone while stock. 1.82 did nothing to fix the issue but since I've been on 1.85 I've not experienced the problem. Multitasking is, imo, unchanged.
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Same, I haven't experienced the issue on 1.85.

Wifi and sense based roms

I have a question about wifi with sense based roms in general. I have noticed that my wifi/mobile data goes off when the screen is off for about 60 seconds. For the most part this doesn't bother me, but when I am downloading large files I have to set the display to stay on or I will lose the download. My wifi is set to never sleep but yet it still does.
Is there a setting I am missing somewhere or is this just a sense "feature" which can't be disabled. When using an aosp rom I don't have this problem.
Sent from my HTC One XL using Tapatalk 2

Yeah what the hell. I have had this problem since my inspire 4g/dhd. Eventually, Dutch Danny fixed it.
Now I have Evita, back to this problem. I can guarantee when I turn my phone on, he is going to quickly reconnect to wifi like I didn't notice. Oops and look there, now I have an email. GAY. Maybe if my wifi had stayed on, my phone would have received that email/gchat message when it was sent to me, and not when I pulled my phone out of my pocket and woke it up to check.
Oh, and looky here, my phone was searching for gps at that time too.. I'm over here Google! No need to search for me. And you wonder why maps is always second place to the screen in battery consumption. Fagggggots.

Sense turns everything off when in deep sleep to save battery. Check the kernel threads in development, i think there is a kernel that fixes this.

Still wifi issues

I've had wifi issues since I purchased my htc one x for AT&T in may. I have had the hone replaced and the issue was never resolved and I'm kid of fed up with it for the fact that everyone I know who has an android device other then a one x don't have these issues. Issue seems to be Interment but happens a lot actually all the time.
Basically my issue is I have wifi turned on sometimes I lose connection.i notice this due to delayed alerts at times and when I'm using the phone such as on the play store, Facebook or any app that uses the I telnet every once in a while ill get a connection loss message and have to wait for the Internet to come back, usually comes back quick but still very annoying. Another ways can tel is when the phone is in sleep mode is when it happens the most. For example ill unlock the screen at times then all of a sudden I receive all my alerts such as gmail, google talk and any other alert that never came through b c of loss of connection. I also notice a lot when I open google talk right after I unlock my screen that it says I'm offline, then after a few I see it come online and if I had any google talk messages they then come through. I also see the time stamps when this happens, like emails come in and google talk messages and they can be anywhere from like 2-15 mins delayed at times.
I have also performed various of tests when the phone is asleep and I s end myself an email or google talk message and it does not come in until I unlock the phone. FYI this is Interment does not happen all the time but happens very often.
Are you guys still having issues with wifi ? Will getting a replacement possibly resolve the issue or sis this a known issue that cannot be fixed? I love the phone but sick and tire of not receiving all my alerts in real time. This is the first android phone with this type of issue and so frustrated.

Have you checked your wifi settings to make sure it's staying connected while the phone is asleep?

PHS Philip said:
Have you checked your wifi settings to make sure it's staying connected while the phone is asleep?
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Yes of course checked all bases including forums for the last couple of months. Please note as per my op even when I'm using the phone sometimes I get lost connection errors even while using the Facebook app etc like google play store and other apps. So although while asleep seems to happen the most it also happens during normal use.

This is a known issue with many HTC phones. Even if you have WiFi to never sleep, when your display turns off the WiFi goes into some sort of battery saver mode. It doesn't turn off completely so you get your alerts eventually. I have not found a working solution short of flashing a custom Rom. HTC knows about this but hasn't fixed it. They think it is working as it should...
Sent from my HTC One X+ using xda app-developers app

synnyster said:
This is a known issue with many HTC phones. Even if you have WiFi to never sleep, when your display turns off the WiFi goes into some sort of battery saver mode. It doesn't turn off completely so you get your alerts eventually. I have not found a working solution short of flashing a custom Rom. HTC knows about this but hasn't fixed it. They think it is working as it should...
Sent from my HTC One X+ using xda app-developers app
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Thanks for clarifying this for me. If you flash a rom like for example cm10 or other rooms it can resolve this issue? Funny bc if wifi is shut off on just data works good, but the whole point is to use wifi as much as possible since I only have 3gb limited. I was thinking of upgrading to a one x+ but I'm afraid it will have the same issue as the normal, one x. This makes me want to go with a different company such as Samsung etc.. Anyways thanks for your help.