Related
Okay so how many of you were thinking this was the update that would make the Thunderbolt better? Let me know of any issues you have been having since the update yesterday. I am speaking of the official non rooted update for the phone fyi.. So far I have compiled a list below of the issues I have experienced personally on my phone.
1. Randomly rebooting
2. Dropped calls and random reboots during calls
3. Gps issues still prevalent
4. Freezes while opening text messages or closing them
5. Noticeable lag when in app menu
If you guys have any other issues please post them and if there is a way to rollback the update without root please post.
Just updated last night and right away I notice I get no GPS lock at all (unless it takes 15+ min). No reboots yet.
Sent from my ADR6400L using XDA App
Yes I have noticed too that gps searches forever..
Yea, mine has rebooted twice since yesterday also. I'll have to try GPS later today. As for the rest of those complaints, I'm not sure. Weren't they supposed to fix the car mode thing? There's still no way to get to car mode unless you use the one search function.
I updated last night and had a few reboots this morning while using the hotspot. I just tested the gps with the GPS Status app and got a lock in my livingroom in 11secs. My gps has always worked good, but it seems to be locking a good bit quicker.
Sent from my HTC Thunderbolt
I'm also getting reboots and during calls also and GPS is no longer locking. Anything i can do about this?
I just used GPS Status and got a lock almost instantly. W/o it I wasn't able to get a lock at all.
Edit: GPS Status did not fix my lock problem. Worked once however I can't get a lock anymore :/
Sent from my ADR6400L using XDA App
For anyone who is not rooted and getting random reboots, please call VZW support and voice your problem.
They obviously were not reading this forum when half the people with the leaked RUU were getting reboots.
VZW won't issue a hotfix unless people call up and complain and/or start returning phones.
My problem is with phone being idle the battery drains quicker. Before I would lose between 1-3% every hour, now its more like 6-7%. When I check battery use details Android system uses between 60-70% when prior to update it was in single digits.
Tapatalked from Thunderbolt
bunklung said:
For anyone who is not rooted and getting random reboots, please call VZW support and voice your problem.
They obviously were not reading this forum when half the people with the leaked RUU were getting reboots.
VZW won't issue a hotfix unless people call up and complain and/or start returning phones.
Click to expand...
Click to collapse
I talked to tech. support and was told a small percentage of Thunderbolts were experiencing these problems. As w/ every problem I'm being sent another "like-new" phone.
Sent from my ADR6400L using XDA App
From what I have read, the issue is not with Thunderbolts, It's with the towers you're communicating with. The towers need their software fixed to work correctly with the new RUU. If you guys can, I'd wait it out and see if it gets better. I understand that a random reboot can be a huge deal (I came from a Storm 1) but if it is not wrecking your day or costing you business/clients/money etc., wait a week and see. It can be easier than trying to go through all of the set-up again to get your "new" phone the way you want.
6 reboots yestsrday. 10% battery drain each. Do the math kids. My tb isn't much more than a land line now because it's always plugged in. Returning it for sure. And they just sent me a new battery because I was only getting 5 hours max out of it.
I have had the update for a few hours now and non stop use on the phone so far no crashes or reboots. Phone is not rooted and not using any custom roms. So far so good
Sent from my ADR6400L using XDA App
xeene said:
My problem is with phone being idle the battery drains quicker. Before I would lose between 1-3% every hour, now its more like 6-7%. When I check battery use details Android system uses between 60-70% when prior to update it was in single digits.
Tapatalked from Thunderbolt
Click to expand...
Click to collapse
Fixed this problem by pulling battery.
Tapatalked from Thunderbolt
Mine reboots 2-3 times every hour.some freeze issues but not too many. Am thinking it would have been better to wait.. hope they get the tower software fixed also...
Sent from my ADR6400L using XDA App
I'm here writing on tapatalk and browsing and have noticed that all of a sudden the WiFi will go off, drop out and restart. I hadn't ticked the : best WiFi performance, which drains more battery, so I'm not sure if that has anything to do with it.
I also have he app: power manager and I'm not sure if there is an app doing that to the WiFi.
Anyone else had this issue?
Edit: definitely having this issue. Best performance or going manual on the WiFi Settings seems to have settled it. Hope HTC comes up with an update for it...
sent using HTC1S
I also tested the static rather than the automatic solution for the WiFi, and it tend to drop equally. Only way it doesn't drop seems to be if I use the: use best quality WiFi, which reduces the battery life tremendously!
By the way, this is not happening during te phone's sleep mode, but during normal operation.
sent using HTC1S
Not sure if it's related, but there are definite wifi issues with the one s. Mines completely stock, no power managers etc. It locks onto wifi points that that have always worked well for me (work, home etc.) with my desire and never disconnects. It seems in this mode it uses much more power and even gets a little warm. I can have left home for 4 hours and it still thinks it's connected and then has no data connection. The only solution seems to be to disable and enable wifi again. It doesn't seem to be able to roam from ap to ap without getting stuck on one of them
I think this may be an issue with Android 4.0. I have a Transformer Prime tablet running 4.0 and I get the same thing. WiFi drops out for a few seconds and quickly reconnects. I have noticed that it only happens in the first 12-24 hours after my tablet has been restarted though. After about a day running solid it doesn't happen.
I had a Nexus Running 4.2 and the wifi was great so probably not Android , more radi problem as discussed on other threads
I'm getting mine replaced tomorrow just to see if that will improve things. Unfortunately I was not able to make sure that the handset's serial number
sent using HTC1S
Testing the new one s that just came through the post on regards to the WiFi issues.
Looks like first impressions that its stable but having said that,y sim card is still on the other handset. I don't know if that has anything to do with it...
Sent from my HTC One S using Tapatalk 2
Coming on the other phone now, as typing the WiFi signal sometimes drops..
sent using HTC1S
Mine is opposite where I have no issues while using the phone, however, when phone goes into sleep mode, it loses wifi. Comes on auto when using phone again.
vasp3690 said:
all of a sudden the WiFi will go off, drop out and restart
Click to expand...
Click to collapse
Exactly the same symptoms on mine (stock Orange UK). Hopefully we will get a fix soon, as its a pain.
It seems that the replacement I got is working atm
sent with HTC1S
Update.
The WiFi signal on this current phone seems to be spot on. No signal drop with any case on or covering the top of the phone. Signsl doesn't go to sleep along with the phone being on idle and overall really pleased.
I must also add that this new phone seems to have a remarkably better battery life as well. With my usuall use of web, tapatalk, a couple of photos a bit of WiFi, continuous account sync etc, on auto brightness, im at 13:20 and I have the phone on 83% battery when on the previous handset with the WiFi problem I was eating up the battery really fast. Usually I was at about 60% by now
sent with HTC1S
pjsmith said:
(...) It locks onto wifi points that that have always worked well for me (work, home etc.) with my desire and never disconnects. It seems in this mode it uses much more power and even gets a little warm. I can have left home for 4 hours and it still thinks it's connected and then has no data connection. The only solution seems to be to disable and enable wifi again. It doesn't seem to be able to roam from ap to ap without getting stuck on one of them
Click to expand...
Click to collapse
I had exactly the same issue. Since I have changed the "option" / "wifi"/ "settings" / "extended" / "keep WLAN active in standby" = "never" (I don't know the correct terms in English), I haven't seen that problem anymore. I seems that the issue is standby-related, WLAN rescan won't start properly when waking up.
However, I don't think that this issue is related to the issue mentioned by the TO - it's the opposite.
I just noticed this issue when I left for work this morning. I have "Best Wi-Fi Performance" enabled, which was mentioned as a fix in previous posts, but it does not appear to be helping. When I leave for work and get into my office about 5 miles away it still shows as being connected to my home wifi network, when I try to use data like going to a webpage etc, it says "Data Connection Lost". Its like the phone doesnt know how to disconnect from a wifi network. I have the latest update to 1.84.531.2 710RD and still seems to have this issue. Have there been any updates from HTC or T-MO on this issue?
To follow up on this issue, I have called HTC and T-Mobile to find out if it is a known issue. They both told me that they were aware of the issue and that HTC is asking the carriers to report the issues customers are having back up to them. HTC said they are working on a software update that resolves the Wi-Fi disconnect issue. The T-Mobile rep said to have anyone else who is experiencing the issue to either call T-Mobile if they are your carrier so they can report the issue, or call HTC directly.
Bohemus said:
To follow up on this issue, I have called HTC and T-Mobile to find out if it is a known issue. They both told me that they were aware of the issue and that HTC is asking the carriers to report the issues customers are having back up to them. HTC said they are working on a software update that resolves the Wi-Fi disconnect issue. The T-Mobile rep said to have anyone else who is experiencing the issue to either call T-Mobile if they are your carrier so they can report the issue, or call HTC directly.
Click to expand...
Click to collapse
Been having this issue too. Called up T-Mobile and since I'm still within the 20 day window for return, they are sending me a new device. The girl that helped me didn't even want to talk about the issue or if it's been happening a lot. She didn't even ask if I had tried any trouble shooting. Just sent out new phone with free standard shipping. Works for me I guess, just hope it's hardware related, though I suspect it's software. We will see.
Behold_this said:
Been having this issue too. Called up T-Mobile and since I'm still within the 20 day window for return, they are sending me a new device. The girl that helped me didn't even want to talk about the issue or if it's been happening a lot. She didn't even ask if I had tried any trouble shooting. Just sent out new phone with free standard shipping. Works for me I guess, just hope it's hardware related, though I suspect it's software. We will see.
Click to expand...
Click to collapse
I did a factory reset on my phone and have been having much better luck with the WiFi issue. I think its definitely software related.
Bohemus said:
I did a factory reset on my phone and have been having much better luck with the WiFi issue. I think its definitely software related.
Click to expand...
Click to collapse
Not here. Factory reset was first thing I did (and always do) after applying the latest update.
I just noticed that on my phone as well. If I set it to beat performance the WiFi signal goes crazy. So I uncheck it and it works "normal"
Sent from my HTC VLE_U using xda premium
compta5 said:
I just noticed that on my phone as well. If I set it to beat performance the WiFi signal goes crazy. So I uncheck it and it works "normal"
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
I also disabled best wifi performance and have not noticed the issue since. I dont know if its because of the factory reset or because I have disabled best performance. I have also changed "keep wifi on during sleep" to never and that may have contributed to fixing the problem. I really have no way to tell, and now that it appears to be working correctly, I dont want to mess with it
I haven't seen a thread for this yet so here goes.
My 4g connection is completely unreliable if I'm using GPS or bluetooth. This didn't happen with 1.53.x
I've found that since updating if I'm using either for more than a few minutes that my data connection will go 2g or disappear entirely until I stop using gps or bluetooth.
Anyone else seen this>
Me 2 but with different problem
My HTC One S got an upgrade while I'm at school. Then I press update...........
While update in progress. I'm horrified to see the page where you can do wiping roms.............................
I pressed reboot system............
After it rebooted the Wifi is error
Sad.......................................................................
Can anybody help me?
Attached photo
michaelh99 said:
I haven't seen a thread for this yet so here goes.
My 4g connection is completely unreliable if I'm using GPS or bluetooth. This didn't happen with 1.53.x
I've found that since updating if I'm using either for more than a few minutes that my data connection will go 2g or disappear entirely until I stop using gps or bluetooth.
Anyone else seen this>
Click to expand...
Click to collapse
Same here, I have the exact same problem right after the update and I need wifi bad.
I also just upgraded and now I have the wifi error. I'm sure HTC has been notified of this bug and are working on it, but it seed like a lot of people before me got the upgrade a couple days ago and didn't run into such problems... I'm in Houston, Texas if that helps any
Problem Sent To HTC Hopeing for reply
Here is an auto reply email from HTC. Hoping for a reply...........
We received your message (12USCW23ENA002710)
xdahd2 said:
Same here, I have the exact same problem right after the update and I need wifi bad.
Click to expand...
Click to collapse
That's not the exact same problem if you're losing wifi. So far, only mobile data is dying for me.
It looks like Tmo or HTC fubar'd the radio with this release.
If you have WiFi problems, get WiFi fixer from the market, it will say it was unsuccessful then reboot. it should work,after, even though it said unsuccessful.
Still not okey.................
ubernicholi said:
If you have WiFi problems, get WiFi fixer from the market, it will say it was unsuccessful then reboot. it should work,after, even though it said unsuccessful.
Click to expand...
Click to collapse
I tried the way.
My Wifi is still completly dead. Are there any other ways?
WiFi working fine for me. Will test data tomorrow when back in coverage.
Well, I spoke too soon. My wifi is unreliable too. It seems to disconnect very frequently when the phone is sleeping even though I have 'always on' checked and have toggled it off and back on just to make sure.
thanks a lot tmo. I had a reliable radio before this update. I should have listened to that little voice telling me to wait.
Here's an exchange I just had with tmo support.
Customer Chat
%Mary G: I apologize for the inconvenience. What is the issue with the update? I can help with that.
michael harrison: I've had my phone almost two weeks and had very reliable 4G (Dallas area) and mostly reliable wifi. The only problem with wifi is that sometimes I'd get back home and it wouldn't automatically connect. I'd have to turn wifi off and back on. Except for that, the radio was solid.
Bluetooth was also reliable though the range was only about 20'
Since the update, 4G, wifi and bluetooth are very unreliable.
Mobile data drops out for no reason (I can be sitting in one location and it will completely disappear), wifi is turning off or losing the connection frequently while the phone is sleeping (I have the option to keep wifi on always turned on) and bluetooth has a range of about 4'
%Mary G: I see that our Engineering is working on this issue for the HTC One S. If you want to go back to the old version, we can do master reset for the phone.
%Mary G: For that step, I apologize, at this time we are not able to provide additional assistance for your issue via live chat. Please contact one of our Technical Care representatives at 1-800-937-8997 from a phone other than your T-Mobile handset. Please select the appropriate voice prompt and your call will be forwarded to a representative for assistance. Thank you for choosing T-Mobile, we value your business!
Master freakin' reset?!
I noticed that my 4G seems to go to sleep and does no work until I for a lack of a better word "Wake up the phone"
One more for the radio-problem pile...
It appears that if I'm on Wifi and I start a GPS app (like my tracks) and drive out of wifi range, I'll never get a mobile data connection. Wifi cut off (at least, the icon disappeared) but even closing the app (and verifying that the gps icon went away) doesn't result in mobile data coming on line.
I had to go into airplane mode and back out. The I ended up with a 4g connection.
Is it just me or does the throughput speed now suck AFTER the update?
I used to get 12-14mbps down and 6-7 up, and now im getting 4.5 down, 1.5 up.
Seriously T-Mobile? How hard is it to release something that WORKS?
nickmv said:
Seriously T-Mobile? How hard is it to release something that WORKS?
Click to expand...
Click to collapse
Funny you blame T-Mobile as they are NOT software developers. You need to be pointing that finger at HTC.
can't shut off the phone after update
I got my new HTC One S yesterday and the first thing I did after activating it was a manual check for updates.
I knew I should have checked the forums first but I'm an update junkie.
I guess I have been running CM7 for too long and I forgot about how bad the HTC OTA to 2.3.3 on my Inspire 4G was.
I haven't seen a post yet about not being able to turn off the phone after the update.
I press and hold the power button on the top and the Shut Down/ Airplane mode/ Restart menu comes up.
I select Shut Down and the phone does what looks like a Fast Boot restart instead of shutting down. I checked the settings and confirmed that Fast Boot is turned off.
What happens is after I select Shut Down I get the T-Mobile good buy animation and then I briefly see the previous shut down menu and then I get the T-Mobile Android rocket animation and then I'm back in the OS. No black screen, no white screen with the HTC logo and it all happens very quickly.
I tried a Restart and that does a normal full shut down and restart where I get the good buy animation and the screen goes black for a second then I get the white screen with the HTC logo then the rocket animation then the OS. All very normal looking.
Holding down the power button for about 10 seconds to force a power off does shut down the phone but it turns back on 3 seconds later with a normal looking start up.
This is a brand new phone that had the factory shipped ROM and no apps even installed. It was able to be powered off before I installed the OTA.
I tried this with the case on and off to make sure it wasn't the case putting pressure on the buttons.
This isn't a huge deal as I don't normally leave my phone off but I can't take this on an airplane as some carriers still make you turn off all electronic devices during take off and landing.
Update: I was going to take eminembdg advice and go to a Tmo store and try to get the phone replaced after work today. But after showing the nifty shutdown reboot bug to a few friends the phone now actually shuts down correctly and stays off. I guess it's like when you take your car to the mechanic because its making this funny noise and then it stops making the noise just as you pull up in front of the shop.
My data speed got slower too.
Sent from my HTC One S
T-Mobile USA
stock
michaelh99 said:
That's not the exact same problem if you're losing wifi. So far, only mobile data is dying for me.
It looks like Tmo or HTC fubar'd the radio with this release.
Click to expand...
Click to collapse
Oh sorry I replied to the wrong person.
---------- Post added at 11:35 AM ---------- Previous post was at 11:31 AM ----------
michaelh99 said:
Here's an exchange I just had with tmo support.
Customer Chat
%Mary G: I apologize for the inconvenience. What is the issue with the update? I can help with that.
michael harrison: I've had my phone almost two weeks and had very reliable 4G (Dallas area) and mostly reliable wifi. The only problem with wifi is that sometimes I'd get back home and it wouldn't automatically connect. I'd have to turn wifi off and back on. Except for that, the radio was solid.
Bluetooth was also reliable though the range was only about 20'
Since the update, 4G, wifi and bluetooth are very unreliable.
Mobile data drops out for no reason (I can be sitting in one location and it will completely disappear), wifi is turning off or losing the connection frequently while the phone is sleeping (I have the option to keep wifi on always turned on) and bluetooth has a range of about 4'
%Mary G: I see that our Engineering is working on this issue for the HTC One S. If you want to go back to the old version, we can do master reset for the phone.
%Mary G: For that step, I apologize, at this time we are not able to provide additional assistance for your issue via live chat. Please contact one of our Technical Care representatives at 1-800-937-8997 from a phone other than your T-Mobile handset. Please select the appropriate voice prompt and your call will be forwarded to a representative for assistance. Thank you for choosing T-Mobile, we value your business!
Master freakin' reset?!
Click to expand...
Click to collapse
My wifi started saying error every time I tried to turn it on. After speaking with htc they told me that I needed to do a master reset because It is impossible to downgrade to an earlier version or even the stock one without resetting. So stupid me believes and resets, NOPE still on the newest update with a cleanly wiped phone.
---------- Post added at 11:47 AM ---------- Previous post was at 11:35 AM ----------
HL123456 said:
My HTC One S got an upgrade while I'm at school. Then I press update...........
While update in progress. I'm horrified to see the page where you can do wiping roms.............................
I pressed reboot system............
After it rebooted the Wifi is error
Sad.......................................................................
Can anybody help me?
Attached photo
Click to expand...
Click to collapse
Same thing happened to me.
Seeing as everyone has problems with the OTA deters me from updating.
Sent from my HTC VLE_U
My data speed got slower too.
Sent from my HTC One S
T-Mobile USA
stock
Click to expand...
Click to collapse
+1 here. My data/signal is only a small fraction better. My connections still cut out or go completely retarded like this.
Sent from my HTC VLE_U using xda premium
Not sure why but at night it seems my one s data shuts completely off and when I turn the screen on it it shows a triangle and no 4g icon. When I check what the triangle is it is a warning telling me data is disabled.
After a couple seconds it comes on and emails are synced and notifications come in. Not sure what is causing this but it is annoying. It happens while plugged in or not. I have not found any settings that are power related and I run no software to control data in this way. Does anyone else have this issue?
Sent from my Nexus 7 using Tapatalk 2
Does it happen late at night? Do you have always-on mobile data turned on?
millowster07 said:
Not sure why but at night it seems my one s data shuts completely off and when I turn the screen on it it shows a triangle and no 4g icon. When I check what the triangle is it is a warning telling me data is disabled.
After a couple seconds it comes on and emails are synced and notifications come in. Not sure what is causing this but it is annoying. It happens while plugged in or not. I have not found any settings that are power related and I run no software to control data in this way. Does anyone else have this issue?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Mine did that when it was stock, every night just after 12:00pm data would switch off, I also looked around settings but found nothing, i'm sure its some sort of power saving feature..
Rooting and custom rom seems to be the only way to stop this.
It is called "smart sync" and it is a piece of crap from HTC. It turns off data between 0:00 and 7:00. Try smart sync disabler from Google Play as a workaround. Unless you're using something different than stock rom, you have to live with it (using smart sync disabler).
I'm stock, unrooted and have never ever lost data.
Sent from my HTC One S using Tapatalk 2
Yep, use the xda user application from the app store and it will solve your problem!
Where can I find free version of this app?
mag13 said:
Where can I find free version of this app?
Click to expand...
Click to collapse
PM the developer of the app on XDA.
I tried this but he does not answer since a few days.
Yes it seems like midnight and randomly during the night. Really is stupid as almost everyone keeps these power hungry phones plugged in at night.
So far this is the only phone I have not rooted yet. I wanted to wait for devs to get rolling.
I will give this app a try and report back.
Thank you! This was really frustrating me. Emails and Google chat would not work and missed things due to no data till the morning. Maybe HTC should change it to cut to edge if its that important that way stuff keeps in sync.
Sent from my Nexus 7 using Tapatalk 2
Well I donated for the app and it seems to have worked. The test will be tonight too. So far so good.
Also I'm tmo stock.
Sent from my Nexus 7 using Tapatalk 2
HTC Desire Mobile Data Issues
My HTC Desire is around 4 years old and has begun doing some crazy things.
It is stock, unrooted but has an update.
Android 2.3.3
Kernal: 2.6.35.10-g3f43272
Build Number: 3.14.405.1
Issues:
1. So when I'm typing with the keyboard, the keyboard would randomly close, and I'd have to open it up again to continue typing. I do not get an error message or anything, it just disappears in mid type.
2. When I remove the battery for just a second or 2, the clock and date settings go to 2am and 1 January 1980. Surely there is an onboard battery that keeps the date/time settings current? But the other crazy thing is tht iven if the phone is connected to mobile data or the wifi to sync the date and time, it doesn't, I have to reset it manually.
3. The mobile data will randomly turn off. I use my phone as a mobile hot spot and it is very annoying when the mobile data randomly turns off.
Does anyone have any solutions for these?
I used to have a One XL on AT&T, and when I was connected to wifi, my push notifications (email, gTalk, and pretty much everything else) would not come in until I turned the screen on. It was as if WiFi sent to sleep when my screen was off, even though it was set to always on. Many other people had the same problem.
Has the problem been fixed yet, or is this still something that some One XL users experience? Particularly curious if the Jelly Bean OTA fixes the problem.
If the problem has not been fixed by HTC, does running a custom ROM such as cyanogenMOD fix the problem?
Thanks for any feedback!
I actually just noticed this as i read this. This same thing happens on my one x att. It is like wifi is off when screen is off and right when i turn on screen and unlock 2 seconds later im spammed with notifications.
hackinblack said:
I actually just noticed this as i read this. This same thing happens on my one x att. It is like wifi is off when screen is off and right when i turn on screen and unlock 2 seconds later im spammed with notifications.
Click to expand...
Click to collapse
That is a power saving feature, it turns wifi off when screen is off. You can set it to always. I dont believe evita really has a wifi bug, like any other hardware some devices are incompatible and speciaply with computers some adapters and routers have issues with one another.
DvineLord said:
That is a power saving feature, it turns wifi off when screen is off. You can set it to always. I dont believe evita really has a wifi bug, like any other hardware some devices are incompatible and speciaply with computers some adapters and routers have issues with one another.
Click to expand...
Click to collapse
As I said in the op, I did have it set to always on. And this happened at all hours of the day, not just in the middle of the night. It could have been an issue with my router, but I didn't have the problem with any other android phone. And also, it was a pretty wide spread issue.
hackinblack said:
I actually just noticed this as i read this. This same thing happens on my one x att. It is like wifi is off when screen is off and right when i turn on screen and unlock 2 seconds later im spammed with notifications.
Click to expand...
Click to collapse
You running jelly bean?
In dev thread there is a new WiFi fix just double check if compatible with your version as always
Sent from my HTC One X using xda premium