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hi,
i bought my tf700 at a bestbuy in portland. i still have this whole month for returning the tablet and i am looking for potentially deal breaking defects... one thing i am worried about is that if i unlock it, i cannot "technically" return the tablet anymore because it cant be relocked... so how likely do you think it is that best buy will notice that i am returning an unlocked tablet?
How about checking it for these deal breaking defects before you unlock it?
Edit:
Also, it's not about whether or not they'll notice it, it's whether or not you should return an unlocked tablet. Which you shouldn't.
Einride said:
How about checking it for these deal breaking defects before you unlock it?
Edit:
Also, it's not about whether or not they'll notice it, it's whether or not you should return an unlocked tablet. Which you shouldn't.
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i understand this. but i am not going to argue about ethics when a $500 product has been conveniently pushed into the market with rampant cases of defects/software issues/ota failures. besides afaik best buy will not lose anything on the replacement. a defective tablet is the vendor's fault. further, unlocking the bootloader hardly does any damage to the tablet itself. asus can easily relock it if it wants - such cases are well known for primes gone in for repair.
i am just asking for experiences of people. it does not make me happy to do this either. but its $500 afterall
You're talking about returning it within a month, which seems to be the store's return policy. If you then return it, Asus plays no part in that since it's the store taking it back. Not Asus. I doubt that the store will contact Asus to check whether it's been unlocked or not.
That would be a problem since they'll sell the tablet to someone else, maybe with a $20 discount since it's been returned. That customer will then end up with a device that doesn't have a warranty from Asus since it's been unlocked.
If you're RMA-ing it, that's different. Asus handles it then.
The way that I understand it, when you return something to Best Buy (or any retailer for that matter) and tell them that it was defective, they simply return it to Asus and they get their money back as well. Now, if you tell them that it works fine and you just didn't like it, they *may* re-sell it as an OpenBox item.
I'd suggest that you claim it is defective so that nobody else ends up with an unlocked bootloader when they didn't want one.
In my eyes, if it can't be unlocked, it's defective. While the unlock app does void the warranty and Asus won't support the app, it should still work! By releasing the unlock app, they are essentially saying that it's possible to unlock the bootloader on the device. If you can't do so, then it's defective.
At least thats my opinion on the matter!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
silenced3 said:
hi,
i bought my tf700 at a bestbuy in portland. i still have this whole month for returning the tablet and i am looking for potentially deal breaking defects... one thing i am worried about is that if i unlock it, i cannot "technically" return the tablet anymore because it cant be relocked... so how likely do you think it is that best buy will notice that i am returning an unlocked tablet?
Click to expand...
Click to collapse
Did you receive the ota
Sent from my SPH-D710 using Tapatalk 2
gmfeny said:
Did you receive the ota
Sent from my SPH-D710 using Tapatalk 2
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Click to collapse
nope no ota for me. im stuck with the .21 firmware. plus i am getting an impression of the speaker burning smell too
the reason i posted the OP was because i was expecting something like the speaker burning issue to crop up. now that it has, i am not going to unlock it. its going back X(
silenced3 said:
nope no ota for me. im stuck with the .21 firmware. (
Click to expand...
Click to collapse
It is probably a moot point since apparently if you can not get OTA updates you probably can't unlock.
silenced3 said:
hi,
i bought my tf700 at a bestbuy in portland. i still have this whole month for returning the tablet and i am looking for potentially deal breaking defects... one thing i am worried about is that if i unlock it, i cannot "technically" return the tablet anymore because it cant be relocked... so how likely do you think it is that best buy will notice that i am returning an unlocked tablet?
Click to expand...
Click to collapse
First I would check to see if you can receive the OTA update. If you can't, then you can't unlock. I would make a case that the unit is defective because you can't get updates, but normally BB doesn't ask any questions (I'm in Portland too and have done plenty of returns/exchanges).
FWIW, I exchanged my unlocked TF300 for the TF700 and they didn't notice. Normally if it is something that is defective, they'll send it back to Asus anyways and they would re-lock it.
I unlocked my TF700 mainly to see if it would since so many people could not and will be returning it to B&H this week as i'm not happy with the performance of the tablet. I'm within the return window and don't anticipate any problems doing so.
Sent from my SCH-I535 using XDA Premium HD app
I see no moral issues with returning a device that is defective or not as expected due to bugs and performance issues. Now I would not mod the heck out of it for 29 days then take it back, but a detached screen, terrible lag, failure to update, and other issues have no bearing on whether its unlocked or not unless you have done something to cause these issues. I have returned several devices over the years to retailers and none have ever been checked for root/roms except at a T-Mobile store where the guy asked how I liked the ROM as he was trouble shooting before boxing it up and giving me a new one. He didnt care one bit. Most Best Buy employees don't know a thing about how to check for this and wouldnt even know a custom ROM by looking at it, there are exceptions however so no offense to anyone here that may have this type of job. Most of these folks just want to get you taken care of so they can move to the next person so they will check receipt, check that the serial number matches and so on then do the refund/exchange.
Returned an unlocked TF300 to Bestbuy and picked up a 700 in return. No issues at all.
Are returns to BB fairly easy? I kinda want to give the tab a test run, but don't want to commit right away.
689 dollars is a small fortune.
upstandingcitizen said:
Are returns to BB fairly easy? I kinda want to give the tab a test run, but don't want to commit right away.
689 dollars is a small fortune.
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Click to collapse
Get the 32gig version for $500 + tax. As far as return policy they are about on par with anyone else out there. Expect a line and other inconviences, but they did away with their re-stocking fees on everything except special order items, and thats a hefty 25%. Regardless, I wouldnt recommend modding anything untill you know your going to keep it. Here's the link to the return policy.
http://www.bestbuy.com/site/Returns...es/pcmcat204400050025.c?id=pcmcat204400050025
upstandingcitizen said:
Are returns to BB fairly easy? I kinda want to give the tab a test run, but don't want to commit right away.
689 dollars is a small fortune.
Click to expand...
Click to collapse
Just erase/format the tablet before you return it. The BB employee will turn it on, see that you already erased everything and then give you your money back. Super easy.
richB7 said:
I unlocked my TF700 mainly to see if it would since so many people could not and will be returning it to B&H this week as i'm not happy with the performance of the tablet.
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Click to collapse
I'm curious: What, specifically, are you unhappy with? I assume that it's not a physical defect?
I had the original 101 and liked it. Then got the 201 and even though it performed nicely I couldn't get past the WiFi and GPS defects. Returned two. Then went with the Samsung 7.7 and liked it well the responsiveness really took of after installing jelly bean. When the A700 came out tried that but it was way too slow. Waited for the tf700 got it and even though it was less choppy than the acer still pretty lame in moving between screens,browsing or just about anything. Heck Netflix on my $75 mk-201+ device works far better than it does on the 700 for $700.
This weekend I upgraded my phone to a Sammy sgs3 and I was blown away by how responsive it was. Yes they are different devices but it just made it very clear to me just how sluggish the 700 was in comparison. I won't criticize you who love the device, to each his own, but I expect better for this kind of money. Hope you get jb soon....
Sent from my SCH-I535 using XDA Premium HD app
About a month ago I bought a Chinese quad core tablet. After a week of not shipping I got a refund. After this I buy a refurbished Tf300t from newegg and got it about a week ago. It was great and I enjoyed it a lot. About 10 minutes after connecting my google account and installing a lot of apps the touch screen stops working. It won't respond in any screen orientation but I see email notifications on the lockscreen. Awhile later it starts working, then stops, then starts. I do a factory reset and a cold boot several times and the same thing happens every time.
My tablet is now in transit back to Newegg RMA, and it seems that this tablet is out of stock on the website so I'm expecting to get my money back.
So my question is, should I buy a new tf300t or something else? Is the galaxy note 10.1 or the tf700t worth it? Screen resolution is not a major concern to me, strictly performance. After having so many issues trying to get a tablet I want something that I will want to keep for awhile.
eShrooms said:
About a month ago I bought a Chinese quad core tablet. After a week of not shipping I got a refund. After this I buy a refurbished Tf300t from newegg and got it about a week ago. It was great and I enjoyed it a lot. About 10 minutes after connecting my google account and installing a lot of apps the touch screen stops working. It won't respond in any screen orientation but I see email notifications on the lockscreen. Awhile later it starts working, then stops, then starts. I do a factory reset and a cold boot several times and the same thing happens every time.
My tablet is now in transit back to Newegg RMA, and it seems that this tablet is out of stock on the website so I'm expecting to get my money back.
So my question is, should I buy a new tf300t or something else? Is the galaxy note 10.1 or the tf700t worth it? Screen resolution is not a major concern to me, strictly performance. After having so many issues trying to get a tablet I want something that I will want to keep for awhile.
Click to expand...
Click to collapse
Note 10.1 is a good one, but it's more expensive though. Asus transformers tablets have good supports but they all have I/O issue due to used cheap flash memories being used.
Sent from my HTC One X using XDA Premium HD app
My wife has had her tf300t (3g version) since Christmas and loves it. Jelly bean update is available from asus which fixed the screen flicker issue she had new out of the box.
Sent from my R800i using xda app-developers app
nexus 10.
NixZero said:
nexus 10.
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Click to collapse
This is what I was leaning towards, but the lack of a Micro sd slot is a deal breaker.
Sent from my HTC Ruby using xda app-developers app
eShrooms said:
This is what I was leaning towards, but the lack of a Micro sd slot is a deal breaker.
Sent from my HTC Ruby using xda app-developers app
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Click to collapse
Im for the Note 10.1. I dont think its worth the ~400 bucks people want for it though. However, if it had the TF700 display on it then i would pay the ~400 for it. But right now, im happy with my TF300T after making my edits and custom apps. Now just to get DSP working on CROMI ROM.. I already made an app to "kill" the foreground activity so i no longer need hold back to kill. CROMI seems to be the only one that likes Flash content without crashing the browser. Unless CM10.1 gets better. Im waiting for a more stable release.
But yeah Note 10.1 is my fav so far.
I bought the TF300T because it was what I could afford. It also had the keyboard option, that
I personally got a little disappointed with the tablet performance, but after I installed CleanROM,
using my tablet became a pleasure.
So, if you buy this tablet again, and flash a custom ROM, you're probably going to have a good experience.
But if money is not an issue, it might be worth it to take a look at the other options in the market.
androkinky said:
I bought the TF300T because it was what I could afford. It also had the keyboard option, that
I personally got a little disappointed with the tablet performance, but after I installed CleanROM,
using my tablet became a pleasure.
So, if you buy this tablet again, and flash a custom ROM, you're probably going to have a good experience.
But if money is not an issue, it might be worth it to take a look at the other options in the market.
Click to expand...
Click to collapse
YES i agree im running CROMI as well and after i installed my own task killer app i am loving it and i got flash working and DSP and Volume+ Sound boost working.
androkinky said:
I bought the TF300T because it was what I could afford. It also had the keyboard option, that
I personally got a little disappointed with the tablet performance, but after I installed CleanROM,
using my tablet became a pleasure.
So, if you buy this tablet again, and flash a custom ROM, you're probably going to have a good experience.
But if money is not an issue, it might be worth it to take a look at the other options in the market.
Click to expand...
Click to collapse
Yeah I was excited to flash Clean Rom, but another issue the tablet had was the error message when using the asus unlock tool. Apparently I would have had to send it to Asus to get it unlocked. Possibly because my Tf300t was refurbished.
Hello,
I bought a SquareTrade warranty before unlocking the TF700, installing CROMI etc. It's been almost 3 weeks now and the device feels ok, so I'm feeling that chances are I will never actually need the warranty. I'm not that worried about accidental drops as I use it almost exclusively at home and am very careful with all my gadgets in general (I've never had a portable device break from a drop in more than 15 years of laptop/mobile phone usage). I basically got the warranty for fear of inferior quality control on this particular device leading to a hardware failure and Asus voiding the warranty after unlocking the device.
Would you say that if such a problem hasn't occured yet, it's worth canceling the SquareTrade warranty? I'm still within the 30 day cancellation period for a full refund. Or do you think that hardware failures of any kind are quite likely further own the road so it's worth keeping it? Again, I'm not talking about accidental drops or any other user errors, I'm talking about the tablet failing because of poor quality / inferior components (an example would be those black lines that appeared in the middle of a video review on a side-by-side comparison with the Samsung Galaxy Note Tab). What has your experience been, especially those that have had the device for more than a couple of months?
Thanks.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
To start off: an insurance is just that -- it's meant more for the peace of mind than for breakdown risk (they make money off you, so that math and statistics). I'd say the chances of your 700 developing a problem de novo is very slim. I've had mine since about three weeks before it went retail (no typo), and it's been doing great. I do have random reboots since I screwed around a bit too enthusiastically and the occasional black line across the screen, but that is a renderer problem and is unlikely to worsen with time (unless ASUS screw up the software part even more).
EDIT: I've only insured a digital device once -- ended up paying for an entire year and never needing anything. Pure moneymaking scheme.
TL;DR: Ditch the warranty.
I never insure any devices. It's a pure scam. Most manufacturers will replace if within warranty even if you unlock the Asus I know people who have had it replaced from accidental damage.
Thanks for your responses. Just one question regarding those black lines. I'm not referring to the flashing ones that were introduced by jelly bean, but rather the permanent ones that appeared on that video review that I mentioned (I'll find the link and post it here). Any thoughts on that? It seemed like a permanent hardware failure. Is it really safe to assume that Asus would cover something like that even in an unlocked device (given that it is obviously not caused by the unlocking but is hardware related)?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
airmark said:
Thanks for your responses. Just one question regarding those black lines. I'm not referring to the flashing ones that were introduced by jelly bean, but rather the permanent ones that appeared on that video review that I mentioned (I'll find the link and post it here). Any thoughts on that? It seemed like a permanent hardware failure. Is it really safe to assume that Asus would cover something like that even in an unlocked device (given that it is obviously not caused by the unlocking but is hardware related)?
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
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Click to collapse
I do not know where you are from, but here in Holland (or rather in the EU), my lawyer would string up their balls alongside the Central Station's monumental front. Hehehe. You are right in that those black lines seem to be derived from some kind of underlying (and thus permanent) hardware issue. I've never actually seen them, either in real life or on a review, although I believe you on your word that somewhere, somehow a 700 suffers from it. That doesn't really surprise me, given ASUS'track record in Q&A. :cyclops: Depending on your location and verbal proficiency, you should have close to no issues at all when RMA in the previously-granted warranty period for such reasons.
MartyHulskemper said:
I do not know where you are from, but here in Holland (or rather in the EU), my lawyer would string up their balls alongside the Central Station's monumental front. Hehehe. You are right in that those black lines seem to be derived from some kind of underlying (and thus permanent) hardware issue. I've never actually seen them, either in real life or on a review, although I believe you on your word that somewhere, somehow a 700 suffers from it. That doesn't really surprise me, given ASUS'track record in Q&A. :cyclops: Depending on your location and verbal proficiency, you should have close to no issues at all when RMA in the previously-granted warranty period for such reasons.
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Click to collapse
Hehe... I actually bought it in the US and one would assume that customer service should be top notch over there, no? Anyway, this is the video I was referring to:
http://www.google.co.uk/url?sa=t&rc...=FzmPwfs__pa-kwhYKnTDxg&bvm=bv.41248874,d.d2k
Look at around 14:50 when the two horizontal lines first appear (the reviewer mentions them a few seconds later) and they stay there for the remaining if the review. This video combined with Asus voiding the warranty after unlocking is pretty much why I got that square trade warranty, as I'm this case the tablet didn't have any issues for a month of testing and reviewing until it "bit the dust right in the middle of the review" (the reviewer's words towards the end of the video).
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
I understand your concern, but whatever that may be, it's probably hardware-related. It was an early review, so I hope they sent him a preproduction model.
If they were even worse than the actual production models, it sure must have sucked balls to review them.
In things like this if you take someones advice and something goes wrong.. they ditch you. Unless I missed it to this day anyone with a rooted/unlocked tab that sent it in for repairs never got it back the same way. Just relocked and unrooted.
But if your device is stock then SquareTrade to me is worthless unless you got a 3y. I do read some having problems after 3w-2months. There's just to many "and by many I mean compared to other tablets" to ignore it. Now me I would not get Squaretrade unless its a 3 y then I would keep it buts this is what I..ME.. would do.
MartyHulskemper said:
I understand your concern, but whatever that may be, it's probably hardware-related.
Click to expand...
Click to collapse
So, does that mean that Asus would cover it? despite being unlocked?
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Zeblade said:
In things like this if you take someones advice and something goes wrong.. they ditch you. Unless I missed it to this day anyone with a rooted/unlocked tab that sent it in for repairs never got it back the same way. Just relocked and unrooted.
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Click to collapse
You mean when they sent it back to Asus? Does that mean that in a hardware failure Asus would fix it and then relock/unroot it? That's not too bad. If my tablet had a hardware failure and I can have it fixed under Asus warranty at a cost of having to re-unlock it and reinstall everything, I can live with that. What I was worried (and got the ST warranty for) is that Asus wouldn't cover anything once it's unlocked.
Zeblade said:
But if your device is stock then SquareTrade to me is worthless unless you got a 3y. I do read some having problems after 3w-2months. There's just to many "and by many I mean compared to other tablets" to ignore it. Now me I would not get Squaretrade unless its a 3 y then I would keep it buts this is what I..ME.. would do.
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Click to collapse
Why 3y? I got a 2yr as it was the best value (the 3rd year cost more than the second and by year 3 it will be obsolete anyway).
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
I RMAed my first TF300T and got another refurbished one but this one doesn't seem to want to receive OTA updates (I updated manually), the bootloader will not unlock (error), and asus device tracker tells me im entering the wrong serial. I know others have had a very similar issue and I am wondering if a fix has been found or if I will have to RMA again.
twich12 said:
I RMAed my first TF300T and got another refurbished one but this one doesn't seem to want to receive OTA updates (I updated manually), the bootloader will not unlock (error), and asus device tracker tells me im entering the wrong serial. I know others have had a very similar issue and I am wondering if a fix has been found or if I will have to RMA again.
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Click to collapse
Some one else had similar issue but they unlocked the device then sent it in for rma which costed them like 200 but long story short they replaced the board which caused him to lose unlocked but device still showed was unlocked in asus' system so they wouldn't help him. Maybe be similar for you because its a refurb could have been unlocked by previous owner and not fixed properly if it was by asus or something but probably still shows its unlocked in there system. I'd report to asus the experience your have and see what they say and if possible I'd probably rma again if it came that way. What the point in keeping device that came broken already especially if someone elses error. Bty no fix for that yet and probably wont be for a while. Also depending on who you have to rma with might be difficult if thats the only issue i'd start looking for other issues like random reboot, bootloop, hdmi, etc. Just something to give them for a sure replacement. All thats your choice though if it worth going through the trouble again. Took me 2 weeks went nuts without it.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
i have the same issue currently it a rma that was fixed say but it wasnt unlocked or anything was random booting so i tried to update it and bricked it well now i cant unlock it just says error
long story short: it took incredible three RMAs for me to get my bootloader unlocked. gotta hate those idiots at czech repair place. but kudos goes to helpful customer care.
julian_fin said:
long story short: it took incredible three RMAs for me to get my bootloader unlocked. gotta hate those idiots at czech repair place. but kudos goes to helpful customer care.
Click to expand...
Click to collapse
i just called then trying to get help with unlocking it and no luck
Kaptinkrunk said:
i just called then trying to get help with unlocking it and no luck
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Click to collapse
just fill out rma req from asus.com website and have dhl to pick up your tab.
tell them that you cannot do OTAs
Sent from my ASUS Transformer Pad TF300TG using xda app-developers app
julian_fin said:
just fill out rma req from asus.com website and have dhl to pick up your tab.
tell them that you cannot do OTAs
Sent from my ASUS Transformer Pad TF300TG using xda app-developers app
Click to expand...
Click to collapse
I've already rma'd it once.. It let's me do otas...
Sent from my Galaxy Nexus using Xparent Cyan Tapatalk 2
Hi Folks,
since October i'm a proud owner of an infinity tab.
In November i got an issue with the touch screen which stopped responding during work and i needed to set it into standby and turn it in aga in to make it work.
So i called ASUS-Support for help. After some days of mailing them and some responses they gold me, hat i have to send it to ASUS and they will take about 10 days to repair it.
It took them 43(!!!) days. In this time i got no proactive information about the progress. So i needed to ask again.
They also gave me the option to pay me the money back, i spend in this device.
But i wanted exactly that type of device.
When i got back my device i firstly was very happy, because all errors i told them were fixed.
They replaced the mainboard.
But then i considered that the device was not hit by the OTA-update and I needed to contact ASUS again.
First they asked me about the MAC of my new Main board.
So somebody missed to change it in their database for OTA-Updates.
I gave the needed information and waited for response... Nothing.
Again in asked ASUS and they told me to manually update to the actual version and wait for the next update.
Then android 4.2 got to our devices but no OTA at mine showed up.
Very angry I mailed ASUS again, and they told me to send my device back again.
I asked them, how they think to keep me online, because I already waited 43 days for the first fix.
But they didn't even react on that. It ended in the suggestion to update my device manually if I do not want to send the device in.
I now decided to never by any ASUS device again because of the bad service I get for a device for 719 € .
Cu hanswurst1979
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
hanswurst1979 said:
Hi Folks,
since October i'm a proud owner of an infinity tab.
In November i got an issue with the touch screen which stopped responding during work and i needed to set it into standby and turn it in aga in to make it work.
So i called ASUS-Support for help. After some days of mailing them and some responses they gold me, hat i have to send it to ASUS and they will take about 10 days to repair it.
It took them 43(!!!) days. In this time i got no proactive information about the progress. So i needed to ask again.
They also gave me the option to pay me the money back, i spend in this device.
But i wanted exactly that type of device.
When i got back my device i firstly was very happy, because all errors i told them were fixed.
They replaced the mainboard.
But then i considered that the device was not hit by the OTA-update and I needed to contact ASUS again.
First they asked me about the MAC of my new Main board.
So somebody missed to change it in their database for OTA-Updates.
I gave the needed information and waited for response... Nothing.
Again in asked ASUS and they told me to manually update to the actual version and wait for the next update.
Then android 4.2 got to our devices but no OTA at mine showed up.
Very angry I mailed ASUS again, and they told me to send my device back again.
I asked them, how they think to keep me online, because I already waited 43 days for the first fix.
But they didn't even react on that. It ended in the suggestion to update my device manually if I do not want to send the device in.
I now decided to never by any ASUS device again because of the bad service I get for a device for 719 € .
Cu hanswurst1979
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
You don't need "Germany" in the title. Asus support sucks period.
The usernames featured in this thread are highly amusing..
Did you contact Asus directly or go back to the shop you bought it at? Under EU law the shop is bound to give you a full 1 year warranty, you see.
Why did you refuse the money back ? With it you could have bought a completely new infinity tab with no repaired part.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
cause it was not available at my trusted shops anymore...
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
I understand
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
ShadowLea said:
The usernames featured in this thread are highly amusing..
Did you contact Asus directly or go back to the shop you bought it at? Under EU law the shop is bound to give you a full 1 year warranty, you see.
Click to expand...
Click to collapse
I contacted ASUS directly because they said it wouldn't last longer than 10 days... The shop would last longer.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app