Hello,
I was running a total stock Jelly Bean OTA and last week lost the ability to get a 4G signal in a known strong 4G area.
For some stupid reason, I had tried running a *228 last week and am wondering if that caused the issue. I was also wondering if Verizon was somehow throttling me to 3G because of data usage (was up to around 10 gig for the month). I had been using FoxFi (PDANet+) probably for about half of that.
I called Verizon and they said I needed to do a factory reset. I decided that I wanted a backup of everything and took this opportunity to root and unlock my phone using open1your1eyes0 guide. Got everything backed up using Titanium Backup and went ahead and did factory reset. Of course, still no 4G! Called Verizon and they said they're going to send me a new SIM card.
What is the likelihood of this solving the problem? Is there way to test the 4G radio to make sure it's not a hardware issue? Any other things I should be looking at? I verified the Mobile Network was set to Global in both Mobile Settings and in Phone Info.
Thanks for any help you can provide!
The only way to check it's not hardware (which I'm sure it isn't) is if you Odin flash either ICS tar of VRALG1 or VRALF2 then reprovision your sim card. The reprovision dialer code is
*2767*3855#
but be aware that this formats /sdcard aka your internal storage. This code only works on the above based ICS roms.
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SlimSnoopOS said:
The only way to check it's not hardware (which I'm sure it isn't) is if you Odin flash either ICS tar of VRALG1 or VRALF2 then reprovision your sim card. The reprovision dialer code is
*2767*3855#
but be aware that this formats /sdcard aka your internal storage. This code only works on the above based ICS roms.
Sent from my SCH-I535 using xda app-developers app
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Great, thanks! So, are you thinking it is the SIM card then? It's supposed to arrive on Monday, but I won't be able to test out the new one in a known 4G area until Tuesday.
ensignb said:
Great, thanks! So, are you thinking it is the SIM card then? It's supposed to arrive on Monday, but I won't be able to test out the new one in a known 4G area until Tuesday.
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Yea it likely is the sim if LTE went away after you performed a *228. That's for only for 3g phones and typically you would run this to update your Preferred Roaming List (PRL). For LTE sim phones, you just need to remove the sim for 15 to 30 seconds then put it back in to initiate your phone to update its PRL. Updating your PRL is useful to make your phone (whatever phone it is) associate itself with any new and all towers in your area.
Also, why can't you just go into the Verizon store and pick up a sim? Why wait for them to deliver it?
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SlimSnoopOS said:
Also, why can't you just go into the Verizon store and pick up a sim? Why wait for them to deliver it?
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I thought about that and they offered, but, unfortunately, my work and home schedule prevented me from going to the nearest Verizon store.
UPDATE:
The new SIM card did the trick! 4G is once again available and blazing fast.
Thanks again!
Related
Lately out of the blue when I pull my phone out my pocket I see a pop up saying sim card not detected then I have 2 options. Shutdown or reboot. Is this the phone quality built a little out of place or what? I'm sure someone here has seen this message if not all of ya have.
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Personally I would go to ATT and see if you can get a new sim...because apparently something is not right with the sim card.
or or or
It could be the ROM you are running, If you are running a Rom...
Running android revolution 5.1.6. Crazy how could it be the rom?
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Possibly just a bad installation...
Although it is a reliable ROM they all have glitches, possibly it is the ROM and you should try re flashing it and if the problem is fixed you know it was the ROM, and if it doesnt work Like i said before, your going to have to take a trip to ATT.
It could also be some type of hardware failure in your phone, not sure though.
Have you tried using the SIM in a different phone?
Faulty SIMs aren't unheard of.
Nope just this one. It only pops up every now and then but today it did it twice back to back so now I was like wtf. And decided to ask if anybody else seen this before.
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My sister once had a bad 3G SIM card that would only work on EDGE. We were right by an EDGE/3G border, so we could take 3 steps forward and have a working phone in the EDGE zone, or 3 steps back into 3G and have nothing.
My Tilt phone worked fine in both "zones," so I put in her SIM and had no signal in the 3G area, heh.
Oh.. well if the problem is persistant ill just get then to make me another similar
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Uh oh...
Same problem for me here as well. Running CM7, was working fine until later in the evening when suddenly the network "died", and after several reboots noticed the little SIM problem icon next to the signal meter. I had the card locked, but went into settings and unlocked it. Now, logically if the phone couldn't read the card then technically I shouldn't have been able to change the PIN, so...
Confused over here. Is there a known fix to this? Or worse - how do I broach the subject with ATT if I have to go in?
nathisme said:
Confused over here. Is there a known fix to this? Or worse - how do I broach the subject with ATT if I have to go in?
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I don't know about the fix about it, but concerning talking with AT&T, I'd recommend calling Warranty exchange first. They'll let you go through some hoops like getting your imei and possibly cleaning out your sim card with a rubber eraser. They'll also run some network tests on your phone to see if there are any "down towers" in your area. In the end, just request for a replacement sim card from them and have them note on your account that you want to get it free. Ask for confirmation if it's in your account, then head for the nearest AT&T corporate store. They'll tell you you'll have to pay $25 to get a replacement sim card or something, but just say that warranty sent you and it's noted on the account: should get you your sim for free, if possible.
I have never had a problem getting a new sim card for free from a corporate store. Just go in and ask for one.
This is not my forum, I don't have one yet, I have the bell, samsung galaxy s2 hd lte. It's a brand new device 9 days old, it started yesterday saying "no sim card inserted " I had you pull the battery and sim card then reboot, it was fine again for 12 hours now it's happened twice?? Anyone else experienced this??
Our phones are similar, bell said get a new sim, which I will tomorrow, however after a Google search this seems to be a popular error with the s2.
Thanks
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Are you on the stock ROM? Are you rooted? Did you flash anything to the phone or change the ROM, Kernel, or modem? If you haven't done any of this, I would try the new SIM card. If that doesn't work, exchange the phone. If you have done something, try going back to stock and see if it resolves the issue. Alot of times it comes down to the modem / radio being mismatched to a ROM or Kernel.
im having the same problem, the way to fix it is odin flash the firmware from sammobile, buttt i cant connect my phone via usb anymore thus im stuck with this problem ;(
2 Possible Solutions(Easy Fix)
1, wait out the data outage in your area. We are on ATT and having the same exact issue and when I called 611(Customer Service) the automated answering system told me that they are currently experiencing data outages in my area. could be due to a tower/service upgrade being that 4G is coming out in more areas now.
2, call 611 and set up your phone model with the customer service rep at the technical support extension.
I would put a 3rd option... but I haven't tried flashing a new rom yet, I just got the Skyrocket as a free refurb from Insurance and I am currently on an unrooted stock GB ROM.
yes flashing to original rogers tar using odin did fix it.. but if i try other roms its broken again, so for now it looks like ill have to stay with the original firmware
If you flash the ucle2 modem in SeanZscreams post it will most likely fix the issue on each Rom you flash as long as you flash the modem after.
Sent from my i727 DÅÅTH machine
To check to see if its your SIM card, use a USB Adapter or microSD -> SD adapter. Back up all your files then reformat it using: https://www.sdcard.org/downloads/formatter_3/ and then put back all your stuff and try again.
try this or other plp that have this problem try this pliz an coment
markdexter said:
This is not my forum, I don't have one yet, I have the bell, samsung galaxy s2 hd lte. It's a brand new device 9 days old, it started yesterday saying "no sim card inserted " I had you pull the battery and sim card then reboot, it was fine again for 12 hours now it's happened twice?? Anyone else experienced this??
Our phones are similar, bell said get a new sim, which I will tomorrow, however after a Google search this seems to be a popular error with the s2.
Thanks
Sent from my SGH-I757M using xda premium
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posible solution
http://forum.xda-developers.com/showthread.php?t=2099609
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Wtf? This is the s2, i727 forum. They is no nfc chip in the sim.
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windstrings said:
The error message that said I needed to insert a valid sim card happened again today while traveling home.
The good news is I think I figured it out!
The Galaxy S4 requires a "nfc" enabled sim card!
You can't tell by looking at the tiny sim but the larger card the sim comes in has a notation of "nfc" if it's the right card.
I hung out in the Verizon store after inserting it and the drove home "an hour drive" and absolutely no errors!
And I maintained a 4g signal throughout my whole trip which was through some back country where signal is usually marginal.
This is a pretty serious problem for Verizon.
Why?
1. Because if I would have ran around in safe mode it still would have errored.
2. If I would have reformatted to factory settings... The same... All for nothing and days of configuration lost.
3. If I got another new phone, again the same.... All because I would be using my same sim card.!
I'm sure many replace the whole phone "and" sim together and when it works it's assumed the problem was the phone or software.
What a terrible headache for the customer, tech support, and verizon customer service just because people don't know the proper sim card needed for the S4!
Alan.. Sent with Galaxy S4
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You're in the wrong forum. Wrong phone and wrong provider.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 4 Beta
xcrazydx said:
You're in the wrong forum. Wrong phone and wrong provider.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 4 Beta
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Oops, you're right, sorry!
I deleted my post
Alan.. Sent with Galaxy S4
I have the 727 galaxy ii and started having the same no sim inserted message. Running stock, never rooted or anything. Turns out my solution was to reflow the solder around the sim card and that got it going again.
As of approximately 12:00PM today I cannot get service on my rooted SG3 running the stock rom. After going to the Verizon website, it shows the device as being "non-vzw"...All other devices on the plan work fine. The only major system modification I have made is that I disabled OTA updates.
jmorrison757 said:
As of approximately 12:00PM today I cannot get service on my rooted SG3 running the stock rom. After going to the Verizon website, it shows the device as being "non-vzw"...All other devices on the plan work fine. The only major system modification I have made is that I disabled OTA updates.
Is it possible that Verizon is blocking rooted devices from their network?
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You need a new sim card, i had a rszr that did the exact same thing
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kintwofan said:
You need a new sim card, i had a rszr that did the exact same thing
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I will be going to the VZW store to see if this is the case after my classes today...I will report back later. Thank you for the timely response.
jmorrison757 said:
I will be going to the VZW store to see if this is the case after my classes today...I will report back later. Thank you for the timely response.
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I went to the Verizon store and got a new SIM card, but I still can't get service for my phone. After some investigation, it appears my ESN/MEID is corrupted (reads B000000). I have read that this can be caused by a bad flash. Does anyone have any experience regarding ESN corruption?
check your imei?
How many people have had to get a new SIM card to get their phone working properly?
How many different reasons have a new SIM card been needed for?
I've heard of a lot of people needing a new SIM card to receive the OTA.
I had to get a new SIM card as my phone would no longer switch to 4G.
Is there a hardware or software issue with this phone causing SIM cards to malfunction?
Is there anyone who's needed a SIM card replaced that has Not flashed or rooted their phone in anyway?
thanks,
I needed one to be able to check for updates.
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Ryno77 said:
I needed one to be able to check for updates.
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Do you root and flash roms or other things on your phone?
I'd like to narrow down if this only happens on phones where that is done.
and then to nail down what we are flashing that is wrecking these sim cards if that is the common factor.
I had to get one once I went back to stock to receive ota. I do run a custom rom normally.
Sent from my iPad using Tapatalk HD
Mine is fine, but the other three in my household after receiving g7 can no longer check for updates. I wonder if Samsungs "no sim fix" somehow killed them. All three are unrooted, and never have been.
I have not yet replaced their sims.
Odin'd back to stock to receive updates, had to get a new sim in order for it to work. I run custom as well. I think it has something to do with how the sims are identified on the LTE network since Sprint and At&t don't have this issue.
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rfranken said:
Do you root and flash roms or other things on your phone?
I'd like to narrow down if this only happens on phones where that is done.
and then to nail down what we are flashing that is wrecking these sim cards if that is the common factor.
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Never rooted or ran a custom rom...100% stock. Someone mentioned that the update may have fried the sim cards....that's my thought as well.
Ryno77 said:
Never rooted or ran a custom rom...100% stock. Someone mentioned that the update may have fried the sim cards....that's my thought as well.
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Problem with that theory though is lots of people had to get a new sim card just to be able to take the ota.
Good to know this isn't necessarily cause from flashing roms and what not.
I also had the problem checking for OTA updates. I received the update just fine and then had the problem. I went to the Verizon store and the switched the SIM card out and problem was resolved.
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rfranken said:
How many people have had to get a new SIM card to get their phone working properly?
How many different reasons have a new SIM card been needed for?
I've heard of a lot of people needing a new SIM card to receive the OTA.
I had to get a new SIM card as my phone would no longer switch to 4G.
Is there a hardware or software issue with this phone causing SIM cards to malfunction?
Is there anyone who's needed a SIM card replaced that has Not flashed or rooted their phone in anyway?
thanks,
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Both my brother and I had to get new sim cards for 4g due to the phone warping our cards.
I had to get a new sim card when I upgraded from the galaxy nexus to the gs3. I believe it was because I had done a manual prl update when it was in the nexus. it seemed to work just fine in that phone but once I put it in the gs3 I couldn't get 4g unless I switched to 4g only.
I was on the latest OTA and I hadn't checked for an OTA since Oct. 3rd and tried yesterday and got a error. Went to Verizon and he said he didn't know if any issue with SIM cards being fried with GS3. I'm all stock and he argued that a new SIM wouldn't fix. I got him to do it anyways and now checking for updates works again. He still doesn't think it was a SIM card. But i beg to differ.
cvbcbcmv said:
Had to pay 10 dollars and 40 minutes of my time at the corporate store for them to tell me they couldn't give me one, had to buy one, but it fixed my OTA issue. I'm gonna rub it in the "it appears you have done this thing called rooting your phone" guy's face. No s***. I flash a new rom every hour...
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hahah
thats good.
Those punks should have giving it to you for free. They have to know by now that the sgs3 is eating sim cards.
So I did the old 228 trick and now my phone only stays in 3G. How can I get it back besides taking it into the store?
cuban11182 said:
So I did the old 228 trick and now my phone only stays in 3G. How can I get it back besides taking it into the store?
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I don't think it was a very good idea to dial the *228, further more you may need a new sim card now.
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Never *228 a 4G phone. A new sim is in your future, assuming that you have cdma/lte enabled under your network settings.
You guys were both right, SIM was done. I had to restore back to stock just to take it in, now re-rooting.