[Q] Video Player Issues - RAZR HD Q&A, Help & Troubleshooting

On my Razr Maxx HD, I have been trying to play movies for the last three days. With every video I've tried, I can only hear the sound but never the video, the screen just stays black. I've tried different codecs and video players such as MoboPlayer and MX Player. I am running Stock Rom, non-root Jellybean 4.1.1. Any help would be greatly appreciated.
I was a heavy android user back in the day but was forced into the use of an iPhone for over a year. Now that I finally have an Android device I can barely figure out my new phone
Forgive me if i made a mistake with my forum post. I haven't posted on XDA for almost a year and a half now.

Jace1792 said:
On my Razr Maxx HD, I have been trying to play movies for the last three days. With every video I've tried, I can only hear the sound but never the video, the screen just stays black. I've tried different codecs and video players such as MoboPlayer and MX Player. I am running Stock Rom, non-root Jellybean 4.1.1. Any help would be greatly appreciated.
I was a heavy android user back in the day but was forced into the use of an iPhone for over a year. Now that I finally have an Android device I can barely figure out my new phone
Forgive me if i made a mistake with my forum post. I haven't posted on XDA for almost a year and a half now.
Click to expand...
Click to collapse
Thats odd, i have mx player pro and it works just fine

What type of file are you trying to watch, I'm not sure if having a slower memory card would make a difference or not, but a class 10 is pretty good.
Sent from my XT925 using xda app-developers app

Related

[Q] Videos running slow and not working?

Hey I'm having some issues with my Inspire 4G. The videos I recorded from my phone are not working at the moment. I have a couple of them and they all don't work. When I try to watch them, I hear the sound but the screen either skips or nothing just doesn't move at all. Also, the YouTube videos works but the HQ ones sometimes or maybe all the time skips in some places.
I have another Inspire 4G which doesn't do any of that. Videos work perfect as well as HD videos.
I had the newest version of flash installed also, but I read from someone on this forum about the flash and they had a link posted for 10.2 I believe, which they said it would work better than 10.3.
But yeah.. could anyone help me out here?
Anyone....

[Q] Does your music stutter?

I am about at my wits end and ready to sell this thing because my music stutters sometimes when multitasking. It happens most often when using the browser (open new tab, clink a link in an app that sends me to the browser, etc) but also occasionally happens just switching applications.
This happens when using the stock player with my own local .mp3 files as well as when streaming using either Pandora or Spotify.
I feel like I'm back in the days of my old Pentium I / Win 95 machine and I just don't think this should be happening.
Is anyone else experiencing this? Any tips on what to try? My next things to try are factory refresh and also a different music player (although I don't this will have any effect). I also have thought about getting an app from the market that will tell me cpu usage.
This is a WiFi only xoom, still stock, but soon to be rooted if I decide to actually keep it. I've had it for I guess 2 weeks and the audio stutter is one of the first things I noticed and is actually a big deal breaker for me since the main reason I bought the thing was so I could listen to music, watch movies, and browse the web. I'm just not sure if I got a lemon or not. It otherwise seems fine.
Factory reset should do it. Everybody says back up your apps but I never do. I like to go on the search for apps anyways
I get this as well. Bit annoying. Hope ics fixes it.
Sent from my Xoom using xda premium
My music stutters like every two minutes. Even if the phone is resting
Droooooiiid.. the sound forever in our hearts and nightmares <3
same problem here. Since the very first day. I really hate it and every update I was hopeful that it will be fixed. Well, ICS is my next big hope...as long as it is a software issue
If it really bothers you that bad use a diff player from the market. When I use one it no longer stutters.. but i m a fan of the stock player otherwise
Sent from my DROID3
Have the same issue on my Xoom. Doesn't happen on my Galaxy Tab 10.1 though....
Sent from my GT-P7510 using xda premium
Happens to me with the default music but not Slacker or Pandora. Hmm...
Thanks for the replies. I guess I will have to try a factory reset. I'm using power amp player and still have the problem just like with the stock app. Power amp has an option to move to a larger buffer, which I'm hoping will help, at least for my local files. If not, factory reset is next.
Seems like a device with these hardware specs shouldn't have this issue though.
I think its not the hardware more the fact that honeycomb is a bodge job just to get into the tablet market.
Sent from my MB525 using xda premium
Yes, this happens to me and is annoying. I try to ignore it so I don't remind myself I have a 600 dollar tablet that can't play music and browse at the same time
randywintle said:
Yes, this happens to me and is annoying. I try to ignore it so I don't remind myself I have a 600 dollar tablet that can't play music and browse at the same time
Click to expand...
Click to collapse
OK, I now have used Set DNS and set my wifi to Google DNS and get much faster downloads and that seems to have really helped with this music stuttering issue while browsing. I used both the updated PowerAMP app playing mp3s from my micro sdcard, and also streamed music using Rhapsody and no stuttering, no effect whatever, as I surfed. I don't know if this will help you, but it seems to have solved this problem for me.
Thanks I may try to give that a try. I don't really know how to do any of that, but I'm sure I can figure it out with google.
The $600 tablet that can't play music and browse comment is exactly why I have a dilemma. I wooted the xoom so I would have to sell it at whatever loss plus spend the extra $250 over what I paid for the xoom to get an iPad 2 of the same capacity of 32 GB. Even the 16 GB iPad 2 is still $150 more. Not that money is the issue, I'll spend the extra if I deem it worth it, but I just feel like the tablet market is changing quickly enough that who knows in 6 months to a year I'll probably want to get a different one any way, no matter whether I have a xoom or an ipad 2 right now. I really have grown to like the xoom and don't want to get rid of it over basically this one issue, and it's not like I can't get around the music stuttering issue by using my ipod or phone. I guess it's just that I feel I shouldn't *have* to do that.
crankerchick said:
Thanks I may try to give that a try. I don't really know how to do any of that, but I'm sure I can figure it out with google.
The $600 tablet that can't play music and browse comment is exactly why I have a dilemma. I wooted the xoom so I would have to sell it at whatever loss plus spend the extra $250 over what I paid for the xoom to get an iPad 2 of the same capacity of 32 GB. Even the 16 GB iPad 2 is still $150 more. Not that money is the issue, I'll spend the extra if I deem it worth it, but I just feel like the tablet market is changing quickly enough that who knows in 6 months to a year I'll probably want to get a different any way, no matter whether I have a xoom or an ipad 2 right now. I really have grown to like the xoom and don't want to get rid of it over basically this one issue, and it's not like I can't get around the music stuttering issue by using my ipod or phone. I guess it's just that I shouldn't *have* to.
Click to expand...
Click to collapse
The Xoom is really an awesome device and I think it will actually get better with a bit more time. Its problems basically are related to software and there are some solutions now and more coming. The DNS thing is something I hadn't bothered with but I saw something about that app (ugliest icon ever) in Android Police so I checked it out--very easy to set either Google DNS or Open DNS or another, depending on what works for you. I think the app requires root, but you can probably find a way to change it if you're not. I recommend rooting anyway, for a smoother and richer user-controlled experience.
Thought I would just revive this thread and say that I'm really glad I held on to my XOOM because I've been running some of the ICS builds and haven't had any music stutters. I had one moment of music "crash" where the music makes an awful buzz sound for a moment, which is because of using the equalizer built into the music player on ICS. I've had it multiple times on my GNex and it is already widely noted that equalizer may cause music to do this. But as of yet, fingers crossed, I haven't had a single stutters on music when multitasking. It would happen most often upon clicking links in a program that would then open the browser. I haven't done a ton of testing, but have listened to music for a good 4 hours now on my XOOM with EOS ICS while surfing and installing apps and what not and haven't had any stuttering.
In general ICS has made this tablet 10x more awesome than it was to start for me. It was a bit of a disappointment at first, has grown on me with time as I accepted it's shortcomings, but now with ICS is a tablet I'm excited and proud to own. Can't wait for official ICS and more ICS roms.

[Q] Bluetooth and audio sync

Hello All,
First time, long time.
I bought a TF101 2 months ago...love the damn thing. Unfortunately after ICS my bluetooth (LG HBS-700) headset is now out of sync with videos. I have tried:
-mx player
-stock player
-cold boot
-fresh install
-different video formats
-equalizer/non equalizer
Unfortunately nothing works. Is there a way to fix this manually or is this a driver/ics issue? I travel alot for work and the TF has saved my sanity multiple times.
My TF is stock, no custom roms or anything of the sort. ICS is a great update other than this, so i cant really complain just yet Just a minor nuisance but its pretty high up on my day to day activities. Any help would be greatly appreciated.
Thank you.
bluetooth out of sync
same problem. Tot my headset was broken so I tried another bt headset and still the same problem. Hopefully, we can have another update for ICS.
sydzz said:
same problem. Tot my headset was broken so I tried another bt headset and still the same problem. Hopefully, we can have another update for ICS.
Click to expand...
Click to collapse
I have the same exact headset, not sure if it's the headset or the tablet because i bought the LG headset after i got ics. But my problem is that the media connection disconnects randomly and refuses to reconnect. I have to reboot the tablet and repair the bluetooth headset. Can anyone else confirm that bluetooth (more specifically stereo bluetooth) has major issues in ICS?
Same problem here, I have tried three bt headsets, multiple video players and various file types and there is big audio lag in everything.
I am running Ricardo's CM9. Is there anyone who can look into this or is it something that Asus is going to have to fix?
Just wanted to say that I'm having the same audio delay problem on my Galaxy Nexus running Bugless Beast 4.0.4 and I'm using that LG headset too. It must just be a problem with ICS. Hopefully we'll get an update to fix it soon!
Same here with the roms
Same problems here, Using asus slider 101 with revolver rc2, and android revolution 3.2.1, everything's so fast and really good, but the audio lag kills it, if I use grooveip on it, they'll often overlap, in servere cases I have to reboot the device, so for now I'll just use grooveip and any video player with direct connection to the device, and use the bluetooth for music and such...
I just hope the great rom chefs can come up with a solution, heck It might be the ICS itself, being that it is in it's "baby" state...
It seems to this day, a lot of people are working for a fix on this, some say it's an asus thing, others say it's ICS, it seems that the issue is stemming from a incorrect value, here's a quote from one site:
"The root cause of the issue seems to be incorrect reporting of the A2DP HAL
(android_audio_hw.c) latency to AudioFlinger. The following 'in progress'
patch seems to make things better."
There used to be a patch floating around to try to fix the issue but, weather it'll solve it is beyond me because the patch disappeared along weather it worked or not.
Other sites are trying to resolve the issue themselves simply because asus is tight-lipped about it, or they're trying to solve it in due time...
For those that have the problems, are you rooted and have you tried another rom? I use the same headset as well as a moto S305 and theres no sync issues at all in bsplayer, diceplayer, stock player, netflix, and basically all the music apps that i use, ranging from 128kbps mp3s to flac files. Currently running Revolver 4 RC2 with Guevor's 17c kernel, on a B40 chassis. I didn't bother with the ota itself so i can't say if my machine has the same issues on stock, though Revolver is based on the OTA rom so i'm curious if there was some kind of tweak between the OTA and Revolver that made that problem go away.
Sent from my Transformer TF101 using Tapatalk 2
Are you only out of sync of no audio at all?
My problem is the bluetooth is connected, but No audio att all.
User Monster Iclearity HD
Jawbone Era
Jawbone Icon
after Several restarts, several Disconections! it works when it likes too.. Getting me crazy... ANd im on the lates stock rom! with latest uppdates....
Thinking about sending it for service?
I'll try the test based on your specs
lacrossev said:
For those that have the problems, are you rooted and have you tried another rom? I use the same headset as well as a moto S305 and theres no sync issues at all in bsplayer, diceplayer, stock player, netflix, and basically all the music apps that i use, ranging from 128kbps mp3s to flac files. Currently running Revolver 4 RC2 with Guevor's 17c kernel, on a B40 chassis. I didn't bother with the ota itself so i can't say if my machine has the same issues on stock, though Revolver is based on the OTA rom so i'm curious if there was some kind of tweak between the OTA and Revolver that made that problem go away.
Sent from my Transformer TF101 using Tapatalk 2
Click to expand...
Click to collapse
I'm using Revolver 4 RC2, as I said before. It's definitely fully rooted, using guevor's kernel test 18e, I have 2 bluetooth devices with the same issue, a sony mw600 bluetooth stereo headset, and a htc brand ad2p stereo headset.
both have the same issue, worked fine in honeycomb, both stock and mod (revolver honeycomb, TF 3.11).
It might be a bluetooth model issue as you don't have the lag, as for the tweak, that part I don't know... I'll try to use guevor's kernel 17c though... I'll let you know how it turns out...
@3kgt
my issue is that the audio lag, the connection is fine though.
Well i gave mine to the store and used final days of warranty!
Mine did connect without problems, but no sound at all.
Tested with
Monster Iclearity HD
Jawbone Icon
Jawbone Era
And yet a nother uknown BT Speakers..
i'm using team EOS ICS stable version, and a Logitech Bluetooth speakers.
i can connect and hear the audio, there maybe a 1/2ms sec delay. i never noticed till you asked so maybe i'm just seeing things?
i tested playing youtube and watching movies on mx player.
Tried it, same issue...
Well, I reinstalled revolver ics 4.0.2, wiped cache, and dalvik cache, the op runs smoother than before with guevor's kernel 17c and no SODs (so far...), but the 2/3 ms delay is still there, let me clarify a bit on it.
Any app that makes sounds (mx player, poweramp, mixzing, stock player, angry birds, etc.) will have that delay on the asus slider sl101 running ICS, worse if I use voip apps like grooveip, it's only tolerable without bluetooth...
I can use bluetooth on Poweramp and mixzing since I'm only listening to music.
Well that the issue I have...
Can't do much on my end but wait...
Same
Same issue here since upgrading my Sony Tablet to ICS.
I've had exactly the same problem with my TF101 on any form of ICS that I've tried. An unacceptable audio delay to my Sennheiser MM-100 bluetooth headphones. No problem for music, but I can't watch video like this. The only cure I have found is to run a good HC ROM - at the moment it's Revolver 3.11.1, the more I use it the more I like it. Is ICS really worth it? Maybe for some uses; but mine is primarily for watching video when I go camping, a bit of internet and some games. And Revolver is perfect for that. It even recognises my 64GB SDXC card; which my Win7 64bit 6 core has problems doing.
I have found the most simple way to resolve this
I Will simply Sell my damn Tf101 !
Cause i cant watch most videos (Thanks to tegra 2 and codecs problems)
And now this damn BT problem ..
Same here...
3kgt said:
I have found the most simple way to resolve this
I Will simply Sell my damn Tf101 !
Cause i cant watch most videos (Thanks to tegra 2 and codecs problems)
And now this damn BT problem ..
Click to expand...
Click to collapse
yeah I practically did the same thing, only difference, I gave it to one of my family members, after I experience lots of system flaws other than the problem I have such as increased slowness (sometimes unresponsive), and large battery drain, on all roms... though the last (and pretty stable) rom I tried was android revolution, it's quicker, but some programs would crash and eventually become so annoying that I had to uninstall them. but that might be a slider issue and not the transformer issue as most devs are more focused on the transformer... I pretty much tried many things to it to at least be more in sync with my bluetooth but upon doing that I must've screwed the pad in the process and now it just no good no matter what rom I tried, be it the official asus firmware, or a custom firmware... As I said, android revolution was the last rom I tried and everything seemed real smooth and accurate but I couldn't cope with the issues the slider has. so in short, ditched the slider, and I'm going for either Samsung galaxy pad 2, or Motorola xoom... both 32gb internal memory... Well it's sad really but what can you do when a company fails on you hard...
UPDATE:
I just went to an electronics giant to try out the asus infinity by playing some games on it and syncing to my headset only to have the same issue with the lag... looks like this is strictly a maker's issue, no way anybody here can fix that, though I haven't seen if it was happening on JB, but I'm not taking that chance... got the note 2 and I'm good with that for now.. also I've noticed that some movies play with little or without the lag, this problem varies though on what type of movie you're playing, as I couldn't tell what causes that. I play mkv, avi, mpg and mov files via MXplayer I got both results, lag and non lag, same goes for native mp4 files. so this is with my knowledge and understanding way too difficult to pinpoint weather it's a codec problem or hardware problem or both.
Hope this shed a bit of know-how as I just gave up on it the time I gave it away...
otherwise have fun on an otherwise great innovation...
oldgamer31 said:
yeah I practically did the same thing, only difference, I gave it to one of my family members, after I experience lots of system flaws other than the problem I have such as increased slowness (sometimes unresponsive), and large battery drain, on all roms... though the last (and pretty stable) rom I tried was android revolution, it's quicker, but some programs would crash and eventually become so annoying that I had to uninstall them. but that might be a slider issue and not the transformer issue as most devs are more focused on the transformer... I pretty much tried many things to it to at least be more in sync with my bluetooth but upon doing that I must've screwed the pad in the process and now it just no good no matter what rom I tried, be it the official asus firmware, or a custom firmware... As I said, android revolution was the last rom I tried and everything seemed real smooth and accurate but I couldn't cope with the issues the slider has. so in short, ditched the slider, and I'm going for either Samsung galaxy pad 2, or Motorola xoom... both 32gb internal memory... Well it's sad really but what can you do when a company fails on you hard...
UPDATE:
I just went to an electronics giant to try out the asus infinity by playing some games on it and syncing to my headset only to have the same issue with the lag... looks like this is strictly a maker's issue, no way anybody here can fix that, though I haven't seen if it was happening on JB, but I'm not taking that chance... got the note 2 and I'm good with that for now.. also I've noticed that some movies play with little or without the lag, this problem varies though on what type of movie you're playing, as I couldn't tell what causes that. I play mkv, avi, mpg and mov files via MXplayer I got both results, lag and non lag, same goes for native mp4 files. so this is with my knowledge and understanding way too difficult to pinpoint weather it's a codec problem or hardware problem or both.
Hope this shed a bit of know-how as I just gave up on it the time I gave it away...
otherwise have fun on an otherwise great innovation...
Click to expand...
Click to collapse
Hi I own a note 2 and meet same issue. Sound delay 1 second while using bluetooth headphone(Creative WP-250). Watch movie with mix player get 0 lag, but watching online movie or playing video game always delay 1 second. I think it belongs to android design problem because I connect my Bluetooth headphone with my iPad no matter what I do I can't find any lag. Would google notice this issue and fix it in the next update?
Alexsandra said:
Hi I own a note 2 and meet same issue. Sound delay 1 second while using bluetooth headphone(Creative WP-250). Watch movie with mix player get 0 lag, but watching online movie or playing video game always delay 1 second. I think it belongs to android design problem because I connect my Bluetooth headphone with my iPad no matter what I do I can't find any lag. Would google notice this issue and fix it in the next update?
Click to expand...
Click to collapse
I went to one of the google offices in San Francisco (nice office by the way!), but did not find anybody there to help on the issue, plus I don't think they'll do anything yet until the problem becomes widely known. If anything they'll just say that the problem lies on the device (bluetooth or phone/pad itself) and not the os as most other companies would do. As did you, I found that problem on the note 2 a while ago, almost as soon as I got it, I figured the features on the phone outweigh the issues on bluetooth and I might as well wait and see if they are able to locate the source of the problem and try to solve it as best as they can...
I'll go back to them since I haven't seen any of the top brass there since they're either in a meeting at the time or they're located elsewhere..
I'll also try to let ASUS and Samsung know about the issue in case that the problem lies on hardware, but that may seem unlikely...
oldgamer31 said:
I went to one of the google offices in San Francisco (nice office by the way!), but did not find anybody there to help on the issue, plus I don'think don'think they'll do anything yet until the problem becomes widely known. If anything they'll just say that the problem lies on the device (bluetooth or phone/pad itself) and not the os as most other companies would do. As did you, I found that problem on the note 2 a while ago, almost as soon as I got it, I figured the features on the phone outweigh the issues on bluetooth and I might as well wait and see if they are able to locate the source of the problem and try to solve it as best as they can...
I'll go back to them since I haven't seen any of the top brass there since they're either in a meeting at the time or they're located elsewhere..
I'll also try to let ASUS and Samsung know about the issue in case that the problem lies on hardware, but that may seem unlikely...
Click to expand...
Click to collapse
I expect 4.22 would resolve this issue as Samsung is going to release their update very soon. By the way, I never thought you could visit Google office
Alexsandra said:
I expect 4.22 would resolve this issue as Samsung is going to release their update very soon. By the way, I never thought you could visit Google office
Click to expand...
Click to collapse
Yea, they're real nice when I came in, but couldn't do much, I'll visit again before the end of the month, going back to work, hopefully I can reach them before then, If anything I'll keep my fingers crossed in hope that they'll fix the issue without my interaction...

YouTube issues?

Just got my Maxx HD last night and loving it so far. But I ran into an odd issue last night, I couldn't play anything from the YouTube app. I was on wifi and the stream just wouldn't start playing. I was able to push YouTube video through DLNA with iMediaShare, but the YouTube app didn't work at all.
Been getting more FC than I think I should too. Not sure if I installed something it doesn't like or what.
Edit: YouTube seems to be working fine on 4G at work, I'll have to try it on wifi again when I get home. I got to thinking about it and both Netflix and Hulu didn't want to work first time I tried them on wifi at home. Maybe the cheap router I'm using as a range extender in the living room is the problem.
Bump. Anyone else experiencing these issues? I'm also having problems with youtube. Mine will play on wifi but it takes forever to load the video and will buffer constantly while watching. It seems like I can only watch about 15-30 seconds before it has to pause and load some more.
I have the same issue too sometimes it works my major problem is trying to lunch a YouTube video from a website like DroidLife it won't play.
I watch probably 20 minutes of YouTube per day on Wifi before going to bed. I haven't experienced any issues so far with the MAXX HD. I do know that the 720p phones take a bit longer to buffer than the older phones as its loading higher res video.
I'm on the maxx hd as well but sometimes its just like watch 30 seconds of video, pauses to load for about another 30 seconds, play 10 seconds of video and that process just repeats itself.
I get the long buffer times and rebuffering on wifi, but not on 4G. Speed tests say my home wifi is faster than my 4G (and it should be generally with the 4G I get at home). If that's the case I'm not sure why it would do better on 4G than wifi. I'm gonna blame Verizon. *shakes fist at sky in righteous indignation*
Bumping this thread now that there are some roms out for this phone. This is still insanely frustrating. Play 5 seconds of video > Buffer for 15-30 seconds > play 5 seconds of video. Terrible. Anyone else have issues or better luck on other roms? I have yet to root the phone and remove the crapware.
I have to say I have the same issue. On HD, constant buffering making watching very frustrating. 4g fixes this. Home Wi-Fi is over 8mbps down. Oddly, my home pc was buffering on YouTube today as well. Speed test shows plenty of speed. Is this possibly on YouTube's end? Maybe it doesn't like my ISP...
Sent from my DROID RAZR HD using xda app-developers app
GBerg2119 said:
Bumping this thread now that there are some roms out for this phone. This is still insanely frustrating. Play 5 seconds of video > Buffer for 15-30 seconds > play 5 seconds of video. Terrible. Anyone else have issues or better luck on other roms? I have yet to root the phone and remove the crapware.
Click to expand...
Click to collapse
No problems here on Verizon. Have you tried a speed test or factory resetting your device
Sent from my DROID RAZR MAXX HD
jfriend33 said:
No problems here on Verizon. Have you tried a speed test or factory resetting your device
Sent from my DROID RAZR MAXX HD
Click to expand...
Click to collapse
Update: I cleared my cache partition and that seemed to help. Didn't realize you can do it while stock. Looks like I'll be doing that monthly.
Sent from my DROID RAZR HD using Tapatalk 2

sound focus not working. music plays from two players at once.

since last night my phone went whack and now when i unplug the aux or headphone cables the music keeps playing. when plugging in the poweramp starts playing and i go to spotify to play music and both are playing. i heard both songs for a minute while driving down the road till i finally had to pause poweramp. what gives? i rebooted the phone last night. it also played music with spotify when i made a phone call and i couldn't go to the screen to pause it because the screen kept flashing off everytime i tried to touch it to bring the player back up to pause it. kind of hard to hear my friend on the the phone with music playing. usually when making a call the player pauses on it's own and resumes after.
same here, software update is to blame imo...
TriceLL said:
same here, software update is to blame imo...
Click to expand...
Click to collapse
Which software? Or you talking about an Android update?
Sent from my Nexus 7 using Tapatalk
yeah probably an android update... im on BPHB
I'm on APH1 on a Verizon phone.
Sent from my Nexus 7 using Tapatalk
it seems to be working fine by now, how about you @railfan-eric ?
It was Spotify and they added a new update after tons of threads and posts about this issue in the Spotify forums. I haven't tried it on my phone yet but the new update works on my tablet. I sideloaded an old version for the phone to temporarily fix the problem.
Sent from my Nexus 7 using Tapatalk

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