Keep having to reboot phone - AT&T, Rogers HTC One X, Telstra One XL

My girlfriend just got the one x. Periodically throughout the day the phone will show that there is no sim and she has to reboot it to get it to work again. She went to take it back (I wasn't with her when she went ) and the guy at best buy told her that it was because of the service being bad. It is completely stock. Is this a common problem? Is there an easy fix or should I just take it back.
Sent from my SAMSUNG-SGH-I747 using xda premium

xchrisknightx said:
My girlfriend just got the one x. Periodically throughout the day the phone will show that there is no sim and she has to reboot it to get it to work again. She went to take it back (I wasn't with her when she went ) and the guy at best buy told her that it was because of the service being bad. It is completely stock. Is this a common problem? Is there an easy fix or should I just take it back.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
it is most likely a poor contact between the sim and the mount (and I've been in terrible reception and never had it show as "no sim". I've seen a few people recommend a piece of sticky tape on the back of the sim (where there are no contacts), to press the sim onto the pins slightly harder. I haven't tried that myself, so I'd be screaming blue murder at the shop you got it.

ATT New SIM
AT&T has to change to a new SIM card for the newer phones. The One X is a smaller card. I would check to make sure they gave her a new one and not cut the original one down. They do this to restore contacts to phone before they issue the new one.
Hope this helps.
HTC One X
4.1.1
ViperXL 3.1.0

Venomtester said:
AT&T has to change to a new SIM card for the newer phones. The One X is a smaller card. I would check to make sure they gave her a new one and not cut the original one down. They do this to restore contacts to phone before they issue the new one.
Hope this helps.
HTC One X
4.1.1
ViperXL 3.1.0
Click to expand...
Click to collapse
Cutting the card down would not make a difference at all. All they do is cut away parts of the card that aren't needed, it's just trimming fat. I have a cut down card and I haven't experienced any problems.
Sent from my One XL using XDA Premium

Although trying a new SIM wouldn't hurt, and might help. You can get one for free from the AT&T store.
I don't know if its a "common" problem, but it has been reported by various users. Might be poor contact in the SIM tray, as suggested, or a software issue. But don't let them tell you its a network problem, because that sounds like a bunk, scripted response.
Since the phone is bone stock, I'd try a new SIM, factory reset, and the tape trick previously suggested (just make sure you don't get tape stuck in the SIM tray). If none of those work, return it for a new one. Don't know what Best Buy's return policy is. But at AT&T stores, you can exchange for a new phone within 30 days of purchase.

Thanks for the responses. She actually dropped the phone yesterday and it hasn't happened since lol. Maybe the sim wasn't in there quite right or something. She likes the phone so hopefully it was just something as minor as that. If it happens again I'll go myself and make sure they give her another one. I just don't want her to have a bad experience with her first Android since I finally converted her from crapple.
Sent from my SAMSUNG-SGH-I747 using xda premium

xchrisknightx said:
Thanks for the responses. She actually dropped the phone yesterday and it hasn't happened since lol. Maybe the sim wasn't in there quite right or something. She likes the phone so hopefully it was just something as minor as that. If it happens again I'll go myself and make sure they give her another one. I just don't want her to have a bad experience with her first Android since I finally converted her from crapple.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
I got my OneX on launch.. My wife was a long time crapple user... After roughly 1.5 weeks, she showed up at the house with a fresh OneX, a little while later I was buying her a tablet, she didn't even want to touch an iPad. Got the infinity tf700t and says she will NEVER go with iOS again
Good girl lol
Sent from my One X using Tapatalk 2

Related

[Q] Two Phones, One SIM Card?

Okay gang,
I recently fried my Atrix 2's system partition somehow, and it wouldn't load passed the "M" Motorola boot logo. But, after some patience and step-by-stepping through how to use AP Fastboot to install a 2.3.5. script, its now working again.
The question is this: In my haste felt from being without a phone for a few days, and in thinking that the phone was just completely jacked, I filed a claim with AT&T to get a "new" replacement phone.
The phone came today, but along with that came the solution to fic the original back to stock. Now, I have (2) Atrix 2's and the original SIM card from the first is still active, and with the 2nd Atrix 2 came a new SIM card -not activated.
So, can I (or should I) keep both phones and use the first as my rooted "test" phone, whilst keeping the second as an unadulterated "back-up" phone?
I don't want to cheat the system here, but was thinking it mightb be worth the deductible from my AT&T insurance to keep both so as to get more fluent with ROMS, flashing, etc all while having a completely stock 'back up'.
I was thinking of activating the 2nd (fresh) SIM card that came with the new phone and swapping between the two handsets as necessary.
Any thoughts/suggestions/warnings/insight?
As always, thanks in advance for your responses...
Apex_Strider said:
Okay gang,
I recently fried my Atrix 2's system partition somehow, and it wouldn't load passed the "M" Motorola boot logo. But, after some patience and step-by-stepping through how to use AP Fastboot to install a 2.3.5. script, its now working again.
The question is this: In my haste felt from being without a phone for a few days, and in thinking that the phone was just completely jacked, I filed a claim with AT&T to get a "new" replacement phone.
The phone came today, but along with that came the solution to fic the original back to stock. Now, I have (2) Atrix 2's and the original SIM card from the first is still active, and with the 2nd Atrix 2 came a new SIM card -not activated.
So, can I (or should I) keep both phones and use the first as my rooted "test" phone, whilst keeping the second as an unadulterated "back-up" phone?
I don't want to cheat the system here, but was thinking it mightb be worth the deductible from my AT&T insurance to keep both so as to get more fluent with ROMS, flashing, etc all while having a completely stock 'back up'.
I was thinking of activating the 2nd (fresh) SIM card that came with the new phone and swapping between the two handsets as necessary.
Any thoughts/suggestions/warnings/insight?
As always, thanks in advance for your responses...
Click to expand...
Click to collapse
Yes., because you can switch phones and keep your SIM... I do it all the time when I switch between my Captivate and my Galaxy Nexus when I was with AT&T.
Sent from my Galaxy Nexus using XDA
deBricker said:
Yes., because you can switch phones and keep your SIM... I do it all the time when I switch between my Captivate and my Galaxy Nexus when I was with AT&T.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
So, in my paranoid mind, there's no issue between the handset and the SIM card communicating with the service provider letting them know that I have two handsets running off one SIM card at any given time?
I don't want to run the risk of (firstly, and most importantly) insurance fraud, and second having any issues with warranty/service agreement mumbo-jumbo!
I figured this would work, since the Atrix 2 doesn't have Carrier IQ to divulge any of mine or my phone's information, just wanted to be absolutely sure!
With your claim simply say that the phone was lost. And after you got your new phone someone returned it too you....can't be insurance fruad if someone returned a lost phone....can it?
Sent from my MB865 using xda premium
matt99017d said:
With your claim simply say that the phone was lost. And after you got your new phone someone returned it too you....can't be insurance fruad if someone returned a lost phone....can it?
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
I actually did file it as a "lost" phone. I suppose that I should just activate the SIM card that came with the replacement and use that one -its brand new and has no wear- instead of using the original one to perpetrate my story.
If nothing else, as you said, I could always declare the phone was returned to me after letting some time elapse and after paying my monetary deductible in full. What are they going to do, ask me to return the replacement because of the return of the original? And further, how the heck would they (AT&T) even know for sure?
Thanks all!
Why don't you just be a honest person and return the old one like you are suppose to and keep the new one? With people like you trying to pull crap like that, it's no wonder att and the manufacturers raise the rates all the time.
Sent from my MB865 using xda premium
tmease1 said:
Why don't you just be a honest person and return the old one like you are suppose to and keep the new one? With people like you trying to pull crap like that, it's no wonder att and the manufacturers raise the rates all the time.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
THANK YOU. wtf is wrong with you people? you're the reason phone insurance gets raised for the other people who are on the same provider as you.
Sent from my Nexus S using xda premium
What we have here is insurance fraud. Federally regulated. A felony.
The End.
KEB64 said:
What we have here is insurance fraud. Federally regulated. A felony.
The End.
Click to expand...
Click to collapse
True story.
AT&T doesn't play around. I took too long sending a phone back one time and long story short, I'm never doing that again.
Sent from my Atrixperia using xda premium
Scottyfer said:
True story.
AT&T doesn't play around. I took too long sending a phone back one time and long story short, I'm never doing that again.
Sent from my Atrixperia using xda premium
Click to expand...
Click to collapse
KEB64 said:
What we have here is insurance fraud. Federally regulated. A felony.
The End.
Click to expand...
Click to collapse
alexdemonumber3 said:
THANK YOU. wtf is wrong with you people? you're the reason phone insurance gets raised for the other people who are on the same provider as you.
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
tmease1 said:
Why don't you just be a honest person and return the old one like you are suppose to and keep the new one? With people like you trying to pull crap like that, it's no wonder att and the manufacturers raise the rates all the time.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
You guys are right, and I'm sorry for coming across as a scammer about this; like I mentioned: I don't want to cheat the system.
After sleeping on it, I've decided that it IS VERY unethical of me to want to keep both phones, and I will be sending the replacement that AT&T sent to me back to them
Guess I just wasn't using my noggin the way I ought to have... my apologies.

Non-functioning display (works now) vs "Like New Certified Replacement"

So what would you do in this situation. Last Friday my touch screen stopped working. I was getting emails, texts, phone calls (could answer on car BT only), etc. Stopped in Verizon(not a repair center), they pulled battery but no go. They ordered my a rplacement. On Saturday, in prep for new phone, I pulled SIM and SD out. Powered up, and the thing works perfect. Strange huh?
With that being said, what would you do? Keep current phone, which I bought brand new, or keep and use replacement? For some reason, I don't want the refurb. The verizon guy did say that they do send out brand new ones that have the same "Like New Certified Replacement" sticker on them. Anyway to tell if its brand new or refurb? It has an 8/8/12 date on it.
I'm not trying to be rude but, can you see any defects with the phone that make you think it's a refurb? Like scuffs or anything?
If not, that as far as you can tell it's new, why does it matter? If it looks exactly like a new phone than it may be new, or a very good condition refurb. Either way it's still an S3 in "new" condition
Sent from my UNLOCKED Verizon Galaxy S3
Someone once said that any 'void warranty' type stickers on a refurb, like they put over the screw heads, are a different color then they ones on a new unit. Not sure if that is true.
It looks like its new. For some reason I feel if its a refurb, it was defective and then fixed and that is worse than my brand new I bought. Although mine seems to be defective as well.
sd5500 said:
It looks like its new. For some reason I feel if its a refurb, it was defective and then fixed and that is worse than my brand new I bought. Although mine seems to be defective as well.
Click to expand...
Click to collapse
Dude most cln new replacements this early in the game are brand new devices. Verizon has these phones in stock use common sense the phone has been out for around 2 months now millions are out there there are not enough refurbs to replace everyones defective devices. That being said even if it is a true cln device they are usually perfectly acceptable. If you have problems with it swap it for another.
Sent from my SCH-I535 using Tapatalk 2
use anycut to make a shortcut to RTN that will till you if it's a refurbished phone
Sent from my Galaxy S III using Forum Runner
johnnilsson said:
Dude most cln new replacements this early in the game are brand new devices. Verizon has these phones in stock use common sense the phone has been out for around 2 months now millions are out there there are not enough refurbs to replace everyones defective devices. That being said even if it is a true cln device they are usually perfectly acceptable. If you have problems with it swap it for another.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the info "DUDE", but I'm well aware how new the phone is. That doesn't mean its not a refurb.
Karl said:
use anycut to make a shortcut to RTN that will till you if it's a refurbished phone
Sent from my Galaxy S III using Forum Runner
Click to expand...
Click to collapse
I'm sorry, but can you elaborate. Not sure what your referring to.
sd5500 said:
Thanks for the info "DUDE", but I'm well aware how new the phone is. That doesn't mean its not a refurb.
Click to expand...
Click to collapse
Dude I don't appreciate the attitude. K bra.
Sent from my SCH-I535 using Tapatalk 2
Do you want to keep your used one that now works or accept a used that that works. Seems like an equal trade off to me.
How much faith do you have that your fix will stick?
Sent from my SCH-I535 using xda app-developers app
I don't think the anycut app works for the RTN because I have a CLNR from Vzw and it says it wasn't reconditioned
Sent from my SCH-I535 using XDA Premium HD app
I recently got a Refurb phone which fixed my radio issues. I'm 99% sure its brand new. You don't get a battery or a back cover and that's the only difference.
Dra$tiK said:
I don't think the anycut app works for the RTN because I have a CLNR from Vzw and it says it wasn't reconditioned
Sent from my SCH-I535 using XDA Premium HD app
Click to expand...
Click to collapse
Because as stated this phone has just recently been released. There are not enough returns they simply have new devices in stock to replace defective ones. What you got was a brand new device. How are people still not getting this?
Sent from my SCH-I535 using Tapatalk 2
johnnilsson said:
Because as stated this phone has just recently been released. There are not enough returns they simply have new devices in stock to replace defective ones. What you got was a brand new device. How are people still not getting this?
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
some people are getting replacements though, I know mine is. (when the sticker under the battery with the IMEI/MEID is all bent like it was 1/2 pulled off, and replaced on, its a sign...)
johnnilsson said:
Because as stated this phone has just recently been released. There are not enough returns they simply have new devices in stock to replace defective ones. What you got was a brand new device. How are people still not getting this?
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
"Bra" here seems to be the authority on this topic...j/k
I guess at the end of the day, if there was a way of knowing what they sent me brand new its a no brainer. It looks like there is no way of really knowing for sure, which is no real big deal. My current phone seems to be working fine since that strange incident, but having it flake out last Friday was a nightmare. Having this for work email when out of the office is critical, so I should really just swap it to avoid the incident again.
Anycut will make short cut to veiw rtn this is what you'll see, under reconditioned mine says no
Sent from my Galaxy S III using Forum Runner
So I booted up the phone they sent me, and it says "safe mode" in the lower left corner of the screen. Did some app updates, rebooted and "safe mode" is gone. Any thoughts now on refurb or brand new? I did not boot mine original phone up myself to see if "safe mode" was there on that one. It was done by sales guy at verizon.
Now the new phone is acting really strange. While doing a google backup restore of all my apps, the phone became unresposive. Just did a battery pull, which was required, now working ok.
Could my problem be my sim card? Original problem was resolved when I booted without sim card.
i told you how to check
About 3 weeks ago I got fed up with my ridiculously poor radio and called CS. In the end they sent me a "certified replacement". My certified replacement was 100% certainly a refurb. All the micro antenna covers were missing. The Serial number sticker under battery was two times the size of original and looked like it had been printed on a 1980's dot matrix printer, and best of all, it had exactly ZERO wifi reception, probably the reason it went in in the first place. After fighting with these ignorant A$$hats at CS for another few hours, and being told a software update would repair it, I finally got them to send me another. The CS told me the same BS seen above, about how these aren’t really refurbs yet. I'm guessing the bulk of them aren't, but there sure as heck are some out there, and if mine is any example of their level of technical refurb prowess, then I would be very leery and fully test the device before accepting it as good. I ended up sending them the refurb back in it's same box. Third phone at least worked, seems new, and has marginally better radio so I guess I'm sticking with it.
Later,
Jason

random screen lockups?

So a few months back I bought the gs3 from best buy after my thunderbolt pushed me over the edge and it made very hard contact with a brick wall. I went to best buy and paid cash for the gs3 despite I could of used an upgrade did not want to lose my unlimited data plan. When the note 2 came out my wife said I could buy it and she wanted my gs3. Well last week I ordered it and popped my sim in it and they transfered my old sim to her number and ever since the gs3 locks up 5-6 times a day. The screen will light and go off but is frozen. Have to battery pull. It literally started doing this the first time 15 minutes after Verizon reporgrammed her sim card. I called them today and told them to send me a new one. So now I am waiting. I just really hope this isn't a hardware issue as I don't want a refurb of something I paid 700 bucks for 4 months ago. Has anyone else had this problem. Yes I have wiped front to back several times. No dirty flashes. Never over clocked locks on every ROM I try and never did this once until reprogram of sim. Please someone tell me they have had a sim do this to make me feel a little better. The only good thing that can come out of the phone being bad is she wants the white one so I could have them send me it instead of another blue. Thanks in advance for some responses and input.
Know one? I guess I'm just gonna Odin and send it back. Piece of crap 700 bucks for a phone and in 3 months now I'm gonna have a refurbished pos.
Have you just odined to stock and see if it works right
Sent from my SCH-I535 using xda app-developers app
kintwofan said:
Have you just odined to stock and see if it works right
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Not yet. I'm waiting on a new sim card should be here today Verizon told me sometimes the sim cards fail after switching the numbers in them. Sounds like bs but i figured I'd wait for the sim so I didn't have to do unnecessary steps. If that doesn't work I'm going to Odin. If that doesn't work I guess I'll settle for a refurb. Seems like Samsung has some of the least reliable phones especially in the past but there the only phones I've had lockup issues with. I don't over clock. I try not to under volt or even change kernels from stock unless its packaged with ROM. But this phone even locked in aroma installer one time before I could even click next. Pretty aggrivating.
Its actually doing the exact same thing both of my fascinates did. And I odined them lots to try avoid getting refurbs. 6 months later the refurbs were back to doing the same thing. Battery pulls all day long. Should have stuck with HTC I'm beginning to think.
dalrym05 said:
Not yet. I'm waiting on a new sim card should be here today Verizon told me sometimes the sim cards fail after switching the numbers in them. Sounds like bs but i figured I'd wait for the sim so I didn't have to do unnecessary steps. If that doesn't work I'm going to Odin. If that doesn't work I guess I'll settle for a refurb. Seems like Samsung has some of the least reliable phones especially in the past but there the only phones I've had lockup issues with. I don't over clock. I try not to under volt or even change kernels from stock unless its packaged with ROM. But this phone even locked in aroma installer one time before I could even click next. Pretty aggrivating.
Its actually doing the exact same thing both of my fascinates did. And I odined them lots to try avoid getting refurbs. 6 months later the refurbs were back to doing the same thing. Battery pulls all day long. Should have stuck with HTC I'm beginning to think.
Click to expand...
Click to collapse
I'm a long time HTC user myself, went thru the Eris, Inc1,Inc2,Inc4, Rezound, and HTC DNA. and at one time had a gnex before trading for my rezound, I always loved HTC, but I did not like the HTC DNA at all.
It would be tough decision for me though over the sg3 and HTC one X+
I had to switch back to VRLHE modem/RPM, and take out my sdcard to fix my horrid battery life, and idk if it was the modem/RPM or sd-card yet, but im leaving it as is for now lol.
Well installed new sim card as per Verizon and within 10 minutes screen locked up. Nice. Just odined back to 4.0.4 stock relocked boot loader thanks Verizon rep for dropping my brand new phone and f-ing it all up so now I get stuck with a refurb. Go jump off a cliff.

Warning to those with T-Mobile Warranty

Last week on Tuesday I decided to get a warranty replacement, now... I'm well aware that these are refurbished phones and that they can be damaged, etc. T-Mobile, however, assures you that they are to appear "Like-new". Well, the device came the next day as promised and what do I see? 10-12 dead pixels and... spotting behind the screen... like WATER DAMAGE! At this point I'm thinking... "Wtf T-Mobile?" So I give 'em a call, they tell me they'll send out another and that they are sorry for the inconvenience... Well, this time Friday rolls around and the delivery comes... I grab the box and get ready to open it with my Partner, jokingly I say to him... "Let's see how messed up this one is!" and I open the box... Well, the second one they sent has a LARGE chunk out of the MAO in the bottom left corner of the device... like it had been dropped. I'm pissed at this point... I call T-Mobile and because it's a defect in the "hardware" I had to take it down to the store to get a rep to verify that the device was damaged (also still in the warranty box they send out) and at this point they take $25 off my bill and offer me yet another warranty replacement!!! UGH!! So, the new one is coming today... If it's messed up I am demanding that they send me a new one. I'm so upset at this point... My device I sent to them to begin with was damn near flawless other than (from what I could tell) software issues.
What do y'all think? I'm starting to believe they don't even perform these so-called "Quality checks"
Been there done that I had to go through 6 phones. they offered me a brand new Galaxy S 2 . But it's backordered so I decided not to do it
Sent from my HTC VLE_U using xda premium
Spastic909 said:
Been there done that I had to go through 6 phones. they offered me a brand new Galaxy S 2 . But it's backordered so I decided not to do it
Sent from my HTC VLE_U using xda premium
Click to expand...
Click to collapse
If I even get one more messed up one I'm gonna make them give me a new One S... I bought this phone, I'm sticking with this phone. They WILL give me a new one. Heh. Also, I came from the GSII... Don't do it... the DPI is weird and everything is HUGE on the screen. Lol. I didn't like it mainly because with the default TouchWiz roms you can't change DPI or the UI is all diff sizes and messed up... Now... On custom CM10 roms, etc you can change DPI and it looks amazing at like 200 DPI or so... but back then the bugs were too much to stay on custom roms.
Went through these with my wifes amaze. I demanded a brand
New one s and got it.
Sent from my SGH-T999 using xda premium
Daiskei said:
If I even get one more messed up one I'm gonna make them give me a new One S...
Click to expand...
Click to collapse
what are you going to do if they tell you to go pound sand?
I don't understand why you are warning people about their warranty...they are doing what they are supposed to be doing. I understand the frustration of having to keep getting a replacement, but at least they are cooperative and doing it. ..sounds like a good warranty to me.
Sent from my HTC One S using xda app-developers app
they sent me 4 defective replacement sensation 4g's until i demanded a comperable android replacement... after a couple of other rep's and explaining to them why a nokia lumina is not a comperable device then asking for a supervisor they sent me my One S free of charge, I offered to send my sensation back but they didnt send a box to return it in.... Thats a Win in my book. I did have to call back twice to get them to take the charge for the One S off my bill, which they did
Yea, I've never had an issue with T-Mobile warranty...that's how I got my One S...I had a Sensation, then complained enough, and they upgraded me to the One S at no charge. It might be a pain to go through numerous phones before getting a good one, but you can't beat the fact that they overnight you a phone with just a simple phone call, great service.
Sent from my HTC One S using xda app-developers app
Your talking about assurion right? cause theyre their own company. theres a big difference. and yea id be pissed to pay a deductible and get a messed up phone. the last time i had my phone replaced by them it was pretty much brand new so im sorry for your luck :/
Im more curious as to why you sent your original back, if all it had was a software issue?
Goatshocker said:
Im more curious as to why you sent your original back, if all it had was a software issue?
Click to expand...
Click to collapse
Agreed. Doesn't make any sense. You would figure that since he's on XDA, that he'd try to flash a new ROM, reflash the original, etc, to get it back to normal.
Then again, some people are hardcore about not wanting to touch their phone's ROM. I on the other hand, am absolutely disgusted by HTC Sense and all the fancy pants bull**** it has. Simplicity, minimalism, and speed are where it's at.
nickmv said:
Agreed. Doesn't make any sense. You would figure that since he's on XDA, that he'd try to flash a new ROM, reflash the original, etc, to get it back to normal.
Then again, some people are hardcore about not wanting to touch their phone's ROM. I on the other hand, am absolutely disgusted by HTC Sense and all the fancy pants bull**** it has. Simplicity, minimalism, and speed are where it's at.
Click to expand...
Click to collapse
It stopped saving screenshots (not a big deal) however, it shortly after started saving all photos taken with the camera as 0byte files. NOTHING fixed it. I even put the phone back to S-On and unlocked, re-rooted, redid the S-Off... Nothing helped. Kinda useless if I can't take pictures. I also tried many different roms.
Also, the warning was to say that if you need a replacement... make sure you can deal with going through 4-5 before you get one that is fully intact. The last one they sent me (#3) had the screen popping up out of the device. You could see the button backlights fron the side if you looked at it, got yet another coming tomorrow.

Might need new SIM, should I unroot?

I've just moved to college, and ever since then I've been having a lot of issues with mobile data. It worked better a few days ago, but now I can't get any internet at all. I called Verizon, and they said that since my signal strength is alright, and that they report having towers in my area, this should not be happening. The rep suggested that the SIM card is damaged, and that I might need to go get a new one.
This is plausable, since my phone has been getting much hotter lately, since I'm walking around campus more. One MicroSD card has already corrupted on me, and the second one almost did. I guess it's possible the heat is damaging both the MicroSD cards and the SIM card.
So here's my question: I'm rooted, and I'm running HyperDrive RLS9 as my daily driver. Will they need to check something on the phone in order to give me the SIM? Would it be a problem if they did find out I am rooted, and give me trouble for it?
I'd really, really hate to flash back to stock and unroot, so I'm asking if anyone has had experience in dealing with the Verizon reps and whether or not this will be an issue.
Thanks in advance.
Sent from my SCH-I545 using xda app-developers app
BJSerpas said:
I've just moved to college, and ever since then I've been having a lot of issues with mobile data. It worked better a few days ago, but now I can't get any internet at all. I called Verizon, and they said that since my signal strength is alright, and that they report having towers in my area, this should not be happening. The rep suggested that the SIM card is damaged, and that I might need to go get a new one.
This is plausable, since my phone has been getting much hotter lately, since I'm walking around campus more. One MicroSD card has already corrupted on me, and the second one almost did. I guess it's possible the heat is damaging both the MicroSD cards and the SIM card.
So here's my question: I'm rooted, and I'm running HyperDrive RLS9 as my daily driver. Will they need to check something on the phone in order to give me the SIM? Would it be a problem if they did find out I am rooted, and give me trouble for it?
I'd really, really hate to flash back to stock and unroot, so I'm asking if anyone has had experience in dealing with the Verizon reps and whether or not this will be an issue.
Thanks in advance.
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All I could say from experience is just flash a stock ROM to your phone then take it in. Also have you tried a factory reset?
Sent from my SCH-I545 using xda app-developers app
If you have another device just take that one if you don't want to Flash back to stock. Otherwise just flash back to stock and un-root just to be on the extra safe side.
clapper66 said:
All I could say from experience is just flash a stock ROM to your phone then take it in. Also have you tried a factory reset?
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Yeah, I pretty much planned to flash back to stock before bringing it. I did do a factory reset, but it didn't help any.
xRECKSx said:
If you have another device just take that one if you don't want to Flash back to stock. Otherwise just flash back to stock and un-root just to be on the extra safe side.
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I don't have another device, unfortunately. It looks like I'll have to go through the process of unrooting, although I need to be careful, since if I accidentally flash VRUAME7 somehow, I'm stuck.
Any recommendations on the quickest way to unroot/flash stock? I of course plan on immediately rooting again after I get the new SIM, provided my network issues are fixed.
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