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Has anybody had any problems with dust under your screen? it almost looks like a dead pixel, but it is most certainly dust. Its on the right side upper part of the screen. Thinking about exchanging it because its super annoying (although i could just be ocding, lol) If this is a widespread problem though i may not bother, just to get another with even more dust under it,although i have not seen any other threads on it in the desire HD section.
It appears as the original desires had a big problem with LOTS of dust under the screen, specially by the volume rocker. Sounds like a screen sealing problem, which HTC had a really hard time with the EVOs too. The screen actually lifted up on the bottom due to no glue on the bottom part of the screen.
Get an exchange and be done with it.
Sent from my HTC Inspire 4G using XDA App.
Mine has a bunch in the same location I can only see it when screen its off so no big deal. But it does bother me when screen off but I'll survive
Sent from my Inspire 4G from XDA app
Add me to the list aswell there were tiny specks I could tolerate and only seen under direct sunlight with screen off but one huge speck that kept annoying me completely, visible in any lighting...Costco agreed with me also and got a new one replaced heck they replaced the entire package even the extra accessories they included..really happy now! thank you Costco.
sent from my HTC Inspire™ 4g using XDA App
None here and I keep mine in my pocket with ottetbox commuter and screen protector. I'll be looking out for it though.
Sent from my Desire HD using XDA App
I have dust under my screen also
I suspect the charger and headphone ports are the culprits.
Bugs me to no end.
This was a problem that plagued my CDMA Hero as well. Sprint Service center saw me once a month or so to get it cleaned, Will AT&T just swap it under warranty? So far I'm dust free.
Finally after three replacement I have a dust free screen. Bought mine at BestBuy mobile. They were pretty cool about it.
I noticed dust in the top corners under my screen today too, but I can't for the life of me see it now - the lighting must need to be perfect.
i have dust under my screen now after about 3 weeks of use. it did NOT when i bought it because im anal and i looked very closley. to be honest, a less anal person might not even notice the 5 tiny specs of dust that i see under the screen.
has anyone swapped due to dust issues and got a unit that does NOT get dust under the screen at all? and im aksing this of the people who are turely anal about. ive handed my phone to 3 different people and asked them if they could see the dust, and they could not, then i gave it to my dad (more retentive than me even) and he spotted each spec of dust.
baiscally, im trying to decide if its worth swapping, then going through rooting and getting my phone just how i want it again, only to get dust int he next phone. if its going to happen to every inspire, then i wont bother.
anyone have input on the above?
oFUNGUSo said:
anyone have input on the above?
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Click to collapse
If you find a good friendly place in austin, let me know. I've got a bit of screen raise that I'm debating whether or not to use my warranty. Don't go to the at&t store in lakeline mall, they weren't helpful at all!
mj0528 said:
If you find a good friendly place in austin, let me know. I've got a bit of screen raise that I'm debating whether or not to use my warranty. Don't go to the at&t store in lakeline mall, they weren't helpful at all!
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Click to collapse
well i got mine inside of a target, i can return for any reason within 30 days. im just trying to find out if its even possible to get a unit that WILL NOT get ANY dust inside of it. if all of them are going to get dust under the screen, then theres no need to go through the hassle
oFUNGUSo said:
well i got mine inside of a target, i can return for any reason within 30 days. im just trying to find out if its even possible to get a unit that WILL NOT get ANY dust inside of it. if all of them are going to get dust under the screen, then theres no need to go through the hassle
Click to expand...
Click to collapse
Doubt this is a problem with all devices... I don't have any dust under my screen and I didn't have any under the screen with my first inspire.
Sent from my HTC Inspire using tapatalk.
Haven't noticed any dust, and I use my Inspire naked (LOL) and keep it in my pocket most of the day.
Yea one thing the craptivate does have is that little door to close over your port. Wish we had that.
No dust under my screen yet... almost time to put a new screenie (protector) on ill have to check
I am noticing dust on the sides trapped on mine I have only had it 4 days.
Sent from my Desire HD using XDA App
No dust under my screen, I'm using a cheap silicon case from Sam's Club and no Screen Protector.
Sent from my Desire HD using XDA App
I shouldn't have read this thread.
I too, am retentive and checked mine for dust and it's there.
Yesterday I checked out my friends brand new iphone 4 and he has dust under the screen, another friend has dust under the screen on his htc inspire 4g, another has dust under the screen of her iphone 3gs, another has dust under the screen of his droid x.
I never really looked closely for dust under the screen of ANY of the previous phones I have purchased, but I started becoming paranoid about it on the sensation because of the thread I saw here on XDA.
It seems like it's a fairly common thing and something we are just stressing over too much. I don't know.
I agree, I can find dust on a lot of phones .. unless seen during normal usage I don't care...
To be honest, it really isn't. It is a manufacturing issue that should be addressed by HTC. My iPod Touch 4TH gen has been in and out of my pant pockets for the past 7 months now and I still don't see a single speck of dust under the glass. My sensation wasn't so lucky. I put this phone in those same pockets and within 5 days I saw a few specks of dust.
This seriously cannot be normal.
Normal? This problem have plagued htc phones since winmo days. I'm not saying phones don't get dusty but htc consistently have this problem.
OP absolutely not a normal thing.
Sent from my GT-I9100 using XDA App
I've owned htc touch pro 1 &2 g1 nexus one mytouch 3g slide and 4g + now a sensation not a single one has had dust under the screen. It's Definitely not normal
Sent from my HTC Sensation 4G using XDA App
Since when another phone having dust under the screen makes it acceptable!? Its like when Apple said that all phones experience the death grip issue and it is perfectly fine for the iPhone4 to lose signal!
Ive owned 10 + HTC's and its not normal at all.
You could after the warranty just open it up as its an easy fix for most phones. Or one could not put it in their pocket as its the most likely place it comes from. How cool would you be with strutting your stuff with a sensational belt clip ?
I have no dust underneath the screen of my phone and I have had it about a week.
After 18 months my HD2 still has no dust under the screen, however I noticed a few spec of dust under the screen on my Sensation as I took it out of the box.
There is also a very small (0.2 mm or so) gap at the bottom end of the phone between the case and the screen where I can see down the side of the screen.
Luckily a quick call to Vodafone Costomer Services and they're sending a new handset out by courier to replace this one
I don't think it's normal... It was normal 10 years ago when our standards were A LOT lower, but now it shouldn't happen.
I don't expect dust in my computer screen, or my camera screen, so why have it here
Not normal at all for me either. My N1 and Touch didn't have dust. This POS replacement I got today does.
OhMyGod!!
Now I have a lot of dust under the screen and I think it ot in through the space betwwen the display and the frame. It is now very visible how large this space is. They should have blockd this space with something. I really do not appreciate this from HTC.
It is design flow, SIMPLE!!!!
I just don't understand how they keep on having the same flaw.
It´s not normal at all! I remember last having this issue with old Nokia phones (6230i etc.) Since iPhone 3G times (see my signature) I never noticed this issue on a single phone! But my Sensation Now it´s on warranty repair and as it returns I sell it immediately.
Just got a new sensation back after having the dust problem and the replacement has a nice black dot under the LCD screen that can be seen under dark colours....
Really not happy at all....
So more time without a phone...
Sent from my HTC Sensation XE with Beats Audio using xda premium
On the desire s it is easy to get scratches on the screen and I have a keep one. I thought that the screen was gorrila glass??
Sent from my HTC Desire S using XDA App
i haven't noticed any problems with mine. I even dropped it on concrete which managed to chip the aluminium on the back but left the screen intact. The only time i can see scratches are when it's under direct light and those are still hard to see. Also, i do not use a screen protector.
It's clearly not a rubbish screen or this forum would be flooded with more posts saying the same
Buy a screen protector they're named like that for a reason
Sent from my HTC Desire S using XDA Premium App
I obviously have got one now.
ben_pyett said:
It's clearly not a rubbish screen or this forum would be flooded with more posts saying the same
Buy a screen protector they're named like that for a reason
Sent from my HTC Desire S using XDA Premium App
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Sent from my HTC Desire S using XDA App
I hat screen protectors, but the screen seems to be adequate; I dont get any scratch and carry the phone in my pocket without any kind of protection (just try to no mix up with coins and keys).
When compared side to side, the screen is also somewhat dimmer and the Nexus S (S-LCD version, not amoled). Colors are also less vivid, but that may be software related.
Viewing angles might and black levels not be the best, but the brightness and colours are great. I'd hardly say the screen is crap. Also, pretty sure it is Gorilla glass but I'm not going to try and find out.
Compare it to x10 mini and you an se that diference...
faddys123 said:
On the desire s it is easy to get scratches on the screen and I have a keep one. I thought that the screen was gorrila glass??
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
i am pretty sure that the screen is gorilla glass
who told you that gorilla glass cant be scratched?it is scratch resistant not scratch proof
a small grain of sand can scratch the screen easily
that is why it is always better to get a screen protector as soon as you get the device
DS has for sure gorilla glass. but you can see some small hair0like scratches when the screen is off. i use protective membranes
I tried on x10 mini foil from Brando. They are 110% quality. But after an hour goes to bin :-D
I havent any scratch on screen. Desire s detto.
I noticed a scratch today, only had it several days.
Hi guys, this thread is for all users that have dust underneath screen problem with Sensations.
We all know that our Sensation's screen is made by Sharp or AUO. In addition, it is obvious that dust problem is real.
I just bought the phone and I really want to find out is there a connection between panel type and dust problem (so we can avoid it if possible).
Since the threads above contain a lot of uncategorised data, I decided to open new thread with a poll to get more info.
My guess that problem occurs when glue breaks and sucks in (because of vacuum) the dust captured by battery cover...
To find out which panel you have:
Use terminal emulator (free from the market) and run the command dmesg (root is not needed). It will output a lot of data.
Look for this line and report it (the numbers might not be the same): [9178.895111] Panel Type = PANEL_ID_PYD_??????
(if you can't find it, you can long press on the output in terminal emulator copy all and then paste it into an email and send it to yourself. Then do a search with "panel" as keyword).
To find out is there some dust under your screen, look closer while on max brightness or under direct light (sun, preferraby).
Thanks.
Voted. Sorry, poll does not appear from xda app. Voted from browser.
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA App
Then vote in poll...
Thanks for making this poll!
Sent from my Sensation using xda premium
I wish you would have include no dust aou, and no dust sharp options. I have a sharp and no dust, but I can't vote.
I can't edit poll, only mods can...
Although it is a good idea, i don't know if relevant data would be collected over time if 2 answers would be added (no dust - panel), eg. now you don't have any dust (and voted no), and if after 2 months you "develop" dust you could come back here and vote yes...see the issue?
Yes I see, but my phone is 5 months old, but I guess it could still happen. I just wish we knew the total number of sensation owners on xda vs. How many have dust issues.
Sent from my HTC Sensation 4G using XDA App
Well, although it is too early too tell, but judging by results so far, it may be that digitizer implementation is culprit here... :/
It would be nice to know who assembles it, panel manufacturers or HTC... ?
I'm not sure how to vote on this. Truth is I have had dust on both types of screens. 4th replacement due to dust is on its way. All 4 exchanges were due to dust entering the screen.
I have an AUO screen, and here is the picture of the dust under the screen.
i have a picture of my screen with dust available { ***.imagebam. com / image /f4941c173425172 }
All those having dusts, is it located at the same position on yours ?
I've just noticed some dust...AUO screen...
But I don't mind really since I see it only on strong outside light and only if I look really close...
I'll wait some time to see how it develops and get replacement then...
i have dust, and i have AOU screen
Going on 8 months, still no dust under my sharp panel.
Sent from my SX-SP715A using XDA
I had a sharp originally that I got on launch day it had dust. Got a brand new sealed in the box AUO panel, it also got dust. It isn't the panel, its the gap around the screen between the screen and bezel. Only way to ensure you never get dust is the silcon deal.
Sent from my HTC Sensation 4G using xda premium
I just got my Sensation 4G back from HTC yesterday. I sent it in because of a pretty bad case of dust under the screen, a broken exterior physicical Volume rocker, and the fact that every call I made or received people would say they could not hear me. I had the AOU screen.
Is it possible to remove the dust thats already there? I have 2 large dustspecs on each side on the middle of the screen. Can i crack up, clean screen and reseal it?
Bothers the **** out of me. Would do the silicone if i didnt buy my phone used
Sensationaly sent from my Sensation.
AUO screen and a lot of dust under it!
Small amount of dust, Sharp screen. It oddly doesn't seem to be getting worse though, which is why I am in no rush to send it to HTC.
Sent from my HTC Sensation Z715e using xda premium
AUO screen
I purchased my HTC Sen 4G from TMO less than a month ago and now have dust under my screen. I ran the terminal emulator and found my display was manufactured by AUO (FYI this information is near the top of the printout NOT the bottom or middle took me a while to find it, hope this helps someone else). This is very disappointing. I love my Sen and hate that there is a design flaw. I am concerned that it is only going to get worse with time. I will keep this phone for at least the next two years so I want it in tip top shape at the beginning so I can keep it that way. I still have my MT3G and it is in mint condition.
Freaking fantastic. I just got dust underneath my screen from both sides. Sharp screen.
Ever since I got my Sensation and I learned and experienced for myself, the dust under the screen issues... I really started hating HTC. I really feel (and still do) that the Sensation was one of the sexiest looking smartphones ever designed, so I was truly sad to realize that it was plagued by such a design flaw...
Now I ask, former Sensation owners and others.... are you afraid about the Sensation issues following suite and plaguing future phones, such as the One S?
I think this can only be answered in a few weeks, when a sufficient number of devices have hit owners' hands and we see if the issue occurs or not. Speculation until then is not going to accomplish much.
But we know that even without testing.... for example, the Galaxy Nexus' chance of having dust under the screen is almost impossible, because the glass and the digitizer is fused together....
I don't know if the same applies for the One S, or if the same technology is carried over from the Sensation.
I read about this in one of the reviews on tech blogs, and the fused screen assembly does apply for the One S - hence the thinness. So if this makes the issue improbable, I guess there's our answer.
Sweet... even more of a reason to pick this up... peace of mind.
just found this thread after receiving my one s today and noticing something under the bottom right touch button
best described as a smudge/as if someone has used a marker pen under the right button, clearly visible when the button light comes up
sending mine back and getting it replaced, hope it's just a one off as it's really not meant to be like it is
HTC One S
I have my HTC One S for the last week and I can tell you I've yet to notice any dust under the digitizer. It seems like the amoled screens have to be fuzed to the digitizer because that's how my GS2 was and no dust under that one. I only keep a body glove feather case on it for extra grip. No screen protector or anything else and it stays in my pocket. No problems as of yet.
Dust under the screen is not an issue with amoled screens.
Sent from my cm_tenderloin using Xparent Cyan Tapatalk 2
I work in a paper factory and my poor phone has been covered in paper dust. I just wipe it off and it looks like new. No dust under my screen.
Sent from my HTC VLE_U using XDA
LikeaG2root said:
Dust under the screen is not an issue with amoled screens.
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Click to collapse
There nothing inherent in AMOLED screens that prevents dust - my HTC Desire was full of dust a the end.
Super AMOLED, however, which the One S has, with a fused screen & digitiser should be immune to dust under the screen.
I've never seen HTC use an Amoled screen on a Desire. It's always been from what I've seen LCD or super LCD. Unless I'm reading the wrong specs for the desire or desire HD. LCD consist of the panel and the digitizer, they are not fuzed together and HTC has a terrible rap for not setting them right, or not sealing them correctly.
Naldonnis said:
I've never seen HTC use an Amoled screen on a Desire. It's always been from what I've seen LCD or super LCD. Unless I'm reading the wrong specs for the desire or desire HD. LCD consist of the panel and the digitizer, they are not fuzed together and HTC has a terrible rap for not setting them right, or not sealing them correctly.
Click to expand...
Click to collapse
The Desire originally came with an AMOLED screen, they switched to LCD when supplies of AMOLED were low.
Sent from my HTC One S using xda premium
That would explain a lot. I just know with all the amoled devices I have owned in the past, not a single one of them got dust under the digitizer. They did however have a dead pixel or so after a while of use. I want to know how long the olephobic or however you spell it coating on the One S is going to last.
Moved To Q&A
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