Hi! first of all, this is the first time I write here, but I've been reading XDA for a while.
OK, thing is, my Nexus S, which I bought in Spain a year ago died two days ago in the USA (i'm an exchange student). Is a free phone, I mean it has no carrier and in Spain I've used it with two different companies with no problems.
I went to a Tmobile store to get an american SIM card, the man asked me a few questions, among them what was the phone's IMEI. I turned it off and put the new SIM, but the phone won't turn on. I've tried my old spanish simcard and also no simcard at all and nothing works. Also I've tried holding the button for 20 seconds and holding power+volume, but it's dead. It gets warm when is charging and also shows a blue screen when I put the battery on it, or sometimes when I press the button.
The phone has never been rooted, the bootloader is locked and the rom was the last official JB for nexus S.
My question is, is this just a coincidence or there is a possibility to brick a device by changing the SIM? looks like a great coincidence that it just decided to die there.
Can it be just a dead battery? Is it worth to try to buy a new cheap battery in ebay?
What can I do to try to revive it? It's hard to be so far away from home and with my beloved Nexus Dead:crying:
Sorry for the long post!
Related
Okay, googled, and bing'd the crap out of this and it looks like so far everyone who's had this issue has had to send their phones in for repair, but before doing that I thought I'd ask here aswell to see if anyone has been able to solve this problem.
I've had my HTC Surround for about a month now and this morning when I went to use it I noticed I couldn't read my emails, it said something like "Oops we were not able to retrieve your email." I thought no problem I'll just restart my phone. I turned it off, and turned it back on. Ever since then the phone has been stuck on the white HTC start screen. I've pulled the battery four times and tried restarting it. I've restarted it holding the volume up and down buttons and I get a bootloader screen (no option to hard reset). I can plug it into my computer on the bootloader screen and the computer recognizes the device as an HTC SD card. (This is nice to know seeing as I can, if I ever get the phone working again, load files on the phone's SD card that Zune won't let me) however this is bad because Zune will not recognize the phone.
Sooo, anyone else had this problem and been able to fix it themselves? I don't want to have to send it to HTC because I have no warranty. I bought the phone used. Any thoughts would be appreciated!
And this is running 7004, I have no unlocked the phone or tampered with it in any way. (yet)
Have you looked in the development forum for your stock ROM and tried flashing it from the bootloader?
I couldn't find a rom to flash. Maybe I will just use this as an opportunity to switch to Sprint and buy an Arrive. That way I can be done with ATT's crappy service.
I'm on my third surround now, with both previous ones dead with the exact same situation you have described. I called ATT, had them replace them on warranty for free. I'm waiting for this third one to die so I can get a different model
P.S. I tried flashing the stock ROM, hard resetting, and everything else trying to get both phones back to life but I ended up just having to warranty them. Call up ATT and have them send you a new one.
Thanks, I was able to do a warranty claim. Technically I wasn't allowed to because I bought the phone outright (used) on craigslist. But since the person at ATT was lazy and didn't check when I went in the sent me to my local device support center and I was able to walk out with a new phone in 5 minutes.
Hope this doesn't keep occurring though. If they were to ever check how the phone was purchased I'd be screwed.
doejohn531 said:
Thanks, I was able to do a warranty claim. Technically I wasn't allowed to because I bought the phone outright (used) on craigslist. But since the person at ATT was lazy and didn't check when I went in the sent me to my local device support center and I was able to walk out with a new phone in 5 minutes.
Hope this doesn't keep occurring though. If they were to ever check how the phone was purchased I'd be screwed.
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I had the same problem with my Surround a few months ago. Then I had another one that kept losing the data off the device. I'm on my third one now and it has been holding up for three months.
I also noticed in the store that all the display models of the phone were having the exact same issue.
I think they changed something up, as this new one seems to be hanging in there much better than the last two.
hi
i am new , post post post
After having problems of randomly shutting off and having to take off the battery and put it back to turn it on, my phone got to the point of not even turning on even if I pull and reinsert the battery.
The phone was less than a month old.
I searched over the internet and found that the problem could be the battery so I bought a pair of new batteries (hyperion) from amazon but that didn't work.
I don't live in the US so my question before giving up and buy a new phone is... Is my Inspire 4G dead??
Call HTC its still under warranty
Sent from my Desire HD using XDA App
HTC does not warranty phones out of the retailing country. Unless you know someone in the US that can make the warranty claim for you.
Agoattamer said:
HTC does not warranty phones out of the retailing country. Unless you know someone in the US that can make the warranty claim for you.
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Man that sucks... he should at least try, HTC is a great company to deal with, if he explains what happened. Worth a shot?
Sent from my Inspire 4G using Tapatalk
Have you tried powering up while plugged in to charge to make sure if its the battery or not?
Not living in the US
By chance are you a US citizen that is a student, federal employee, or U.S. military? If so you might have a reasonable chance of getting them to honor the warranty being "out of country" as you are. If you are a foreign national, try one of the methods mentioned above. It sucks that your phone is having issues.
You won't believe what happened.....
Suddenly my phone started to work. I reinserted the new battery and the phone started to charge it. The phone was off but the animation of the battery appeared (htc battery widget). I left it charge to 100% before turning the phone on again.
I had removed the original micro sd card (I forgot the thing in my office), so I inserted another one that I had in home.
The phone worked, finally!! But suddenly it started to show error messages with android sense and other stuff so I decided to do a factory reset.
When I did so, the phone stayed in the screen with the screen that shows the 3 android figures on skates and I thought it had frozen, so I pulled out the battery and now it doesn't turn on again. :'(
Going back to my original question.... is it dead now???
Hi everybody. I'm new to this forum also not native english speaker so please forgive me if I do any mistake or grammar error. Anyway, I have a Galaxy S2 Skyrocket, the At&t model. I live on Europe so I use it as a unlocked sim phone. I have it for more than a year and It was performing good, no problems at all. But recently, I just put it out from my pocket to see the time, and it was off. It was doing good 5 minutes before. Tried to turn it on, it didn't. Pulled out the battery couple of times, still didn't turn on. So when I went home I put it on charger to see what happen, with and without battery on, no reaction at all. Tried to boot into recovery and download mode, still nothing. I heard about water damage but I can assure this is not the problem. So I went to a local phone repairer and it told me something about an internal part, something like 'memory chip' (I don't know if this is the exact word to call it in english) It would cost me about 40$ to repair it and I don't know if it's worth since the phone is a lot old now also I can't be sure how much it would resist or if this problem would happen again in no time. So I would appreciate if somebody would know anything about this problem and may help me to know a bi more cuz I don't want to rush and do it. Thanks.
Here is what happened exactly:
So the phone is sitting on my windowsill so i can get service and receive texts messages. i get a text so i walk over, pick up my phone, unlock it, and i pressed on the textbox to start typing my reply message. as soon as i press the text box my phone freezes, and thinking its no big deal i hold down the power button to turn off my phone (took about 10 seconds to power off). Now my G2 will not do anything at all, wont power on, wont charge, the red light doesn't even come on with the charger plugged in.
Things I've tried:
holding power/power+down/power+up for 2 minutes+
disconnecting the battery for 5 minutes and trying ^ again
disconnecting every component and reconnecting then trying ^^ again.
disconnecting battery, plugging in charger
disconnecting battery, plugging in charger, then reconnecting battery with charger still attached
charging with lg charger for 12 hours
additional details that may be useful:
at&t D800
rooted
cwm recovery
optimus g3 custom ROM
literally never have had an issue with this phone before
a new battery is on its way in case that is the issue
blacklight215 said:
additional details that may be useful:
a new battery is on its way in case that is the issue
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Scratch that, i actually canceled the purchase of the new battery because i think i may need a new mobo instead. I'm not gonna buy anything until i get a second opinion at least.
sorry about the 3rd post in a row
I've ordered a new motherboard that has arrived today in the mail. after i get that in my old phone ill update the thread again.
I have to say though, i am extremely surprised and irritated by the absolute lack of support I've received from this site. i would always come here to find answers in other threads and the community seemed pretty awesome, so its pretty unfortunate that i haven't gotten even a single reply. i guess people only want to help others when they already no the answer...
blacklight215 said:
I've ordered a new motherboard that has arrived today in the mail. after i get that in my old phone ill update the thread again.
I have to say though, i am extremely surprised and irritated by the absolute lack of support I've received from this site. i would always come here to find answers in other threads and the community seemed pretty awesome, so its pretty unfortunate that i haven't gotten even a single reply. i guess people only want to help others when they already no the answer...
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Have you found a solution to this? My phone did the exact same thing yours did last Friday. I tried several button combos and the only thing that gave me some hope was resetting (power + vol. down). I was able to get the LG splash, then the ATT splash and jingle with the LED lights changing colors, but that was it, went back to dead. I'm debating ordering a battery and some tools to try and get this working again.
thestrangebrew said:
Have you found a solution to this? My phone did the exact same thing yours did last Friday. I tried several button combos and the only thing that gave me some hope was resetting (power + vol. down). I was able to get the LG splash, then the ATT splash and jingle with the LED lights changing colors, but that was it, went back to dead. I'm debating ordering a battery and some tools to try and get this working again.
Click to expand...
Click to collapse
Yeah, so i got the mobo in my phone and it turned on and everything was working again! however the mobo i bought had a broken battery connection so i could only use it if it was on the charger so i had to send it back. but replacing my motherboard will fix my issue.
as for yours i have no idea, if it wont turn on even with the charger plugged in then replacing your mobo may be a solution.
i still think its pathetic that no one with real experience has replied to this thread, i guess you cant believe what your told about this place unless your question is easy to answer.
blacklight215 said:
Yeah, so i got the mobo in my phone and it turned on and everything was working again! however the mobo i bought had a broken battery connection so i could only use it if it was on the charger so i had to send it back. but replacing my motherboard will fix my issue.
as for yours i have no idea, if it wont turn on even with the charger plugged in then replacing your mobo may be a solution.
i still think its pathetic that no one with real experience has replied to this thread, i guess you cant believe what your told about this place unless your question is easy to answer.
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Click to collapse
Where and how much was your mobo? Did you have to solder anything?
thestrangebrew said:
Where and how much was your mobo? Did you have to solder anything?
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Click to collapse
i got it on eBay, the original price was like $120 but i put in an offer of $75 and they took it. when you buy it make sure you compare the pictures on the posting to your actual Mobo.
All that you will need for the switch is a credit card, a knife, an extremely tiny screw driver, and some double sided tape(the tape is optional).
as you can see in my picture, the board i bought is on the right and the old one is on the left. you have to watch for stuff like that when buying a part like this.
i think I'm about to buy a D800 G2 with a busted screen for $40 in the next hour, if i get it ill let you know how it goes.
Success!!!
Alright so yesterday i did buy that busted G2 and when i met up with the kid i made sure everything worked before i bought it. i got back to work and made the switch(i was going slow and i was debating on swapping the charging component, took about 35 minutes).
I did not wanna put my Sim in the phone until after i had downloaded all my apps and configured all of my settings the way i like them, so about 6 hours later i get a chance to make the final switch over. when i did put in my SIM everything APPEARED to work fine, but when i left my home i realized that my data was not sending or receiving anything at all? i went to the grocery store and bought a glasses repair kit for the screwdriver inside and opened the phone back up, everything appeared to be connected properly.
I left and called AT&T customer support and this guy helped me fix the issue, apparently their system though i was still using the temp iPhone 4 i had. after he switched the old IMEI number to my new Mobo's IMEI, i restarted my phone and it worked perfectly! i highly recommend taking this route if you can get a new board for less than a new G2 costs.
The Mobo i got off the kid is legit too, i guess he bought it only a month or two ago because it has some features i did not have like the knock code. i also got it rooted and flashed TWRP, not sure if ill flash a G3 ROM or leave it like it is.
Hello guys,
I hope someone can help me with an issue i've been having since i got my nexus a week ago.
The problem is that the phone looses signal at random times and it doesn't come back on it own, ever. When i check on the developers menu (*#*#4636#*#*) i see that the radio is turned off, and there's a button to turn it back on that doesn't do a thing when pressed.
The only thing that has worked so far is swapping the sim card for another one, and then inserting the original sim back again. I have no clue as to why this works. Needless to say, this solution is not acceptable to me.
The phone is running android 5.0.1, with the latest radio installed.
Any ideas?
Extra data: I ordered the phone thorugh amazon since I live in argentina and google won't take interational cards. I ordered a D820 and while in the back of the phone it says it's a D820. In fastboot I actually see, it is the D821 (same when i go to about phone and regulatory info). I have no explanation for this and can't figure out if this might have something to do with the malfunctioning.
Open a case on Amazon and ask for a refund