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Guys, been hanging out here long time now. First incident with about 6 month old captivate. I dropped a glass of water on my captivate yesterday. I immediately removed and took out the battery and wiped it dry. Did not see much of seeped in water so did not do the rice method. Turned on Wi-fi this morning and it says "unable to start wifi". Same with bluetooth.
Call,sms, camera everything works fine. At work, so blew dry the phone and also have kept it next to a warm laptop exhaust. Should I dismantle the phone and try to dry the swb23 chip (wifi/bt) ?
Please help guys !
stock and unrooted captivate
thelastjedi said:
Guys, been hanging out here long time now. First incident with about 6 month old captivate. I dropped a glass of water on my captivate yesterday. I immediately removed and took out the battery and wiped it dry. Did not see much of seeped in water so did not do the rice method. Turned on Wi-fi this morning and it says "unable to start wifi". Same with bluetooth.
Call,sms, camera everything works fine. At work, so blew dry the phone and also have kept it next to a warm laptop exhaust. Should I dismantle the phone and try to dry the swb23 chip (wifi/bt) ?
Please help guys !
stock and unrooted captivate
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You can't see the water that got inside. Would have been better to do the rice method before switching it back on but you should do it now nonetheless. Just be warned, you may have cooked the WiFi chip already.
Are the moisture indicators clear? If so, you should send it for warranty replacement. If not, then you can resort to opening it up, wiping the traces, etc.
ianwood said:
You can't see the water that got inside. Would have been better to do the rice method before switching it back on but you should do it now nonetheless. Just be warned, you may have cooked the WiFi chip already.
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Yeah, pretty much ^^
uggg...may be too late. If you get a significant amount of liquid on or in your phone the worst thing you can do is turn it on.
You should have:
1. immediately removed battery and placed on a paper towel.
2. immediately place phone in a bag of rice for a minimum 24 hours if not 48 before ever powering back on.
Still its worth a try....remove battery and leave in rice for 24 hours....try again....maybe it didn't fry anything when you powered it on...but you definitely need to finish getting the moisture out of the inside via the rice absorption.
I had my old tilt in a pocket submerged in a swimming pool for a good 15 minutes before realizing my blunder. When i realizing it i didn't try to turn it back on. Left it in rice for 48 hours and everything work fine (luckily the phone was powered of when i got in the pool so that probably helped avoid anything frying).
Haha, I once accidently dropped my old Samsung Epix in a bucket of water and it still booted up and worked but most of the features are dead but screen and all still works. It looked like it was wrecked. I got it replaced under my insurance which is a good thing.
Lol.....Captain Hindsight......i love South Park.......
Sent from my pocket.
swedishcancerboi said:
Lol.....Captain Hindsight......i love South Park.......
Sent from my pocket.
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funny
but being aware that you shouldn't turn on an electronic device when it is wet hardly requires hindsight though does it? =)
Thanks guys, I have put my phone in a bowl of rice hoping it will get cured.
If not, will ATT not service my phone under warranty ? I read somewhere that replacing the wifi/bt chip costs $70 with ATT. Has anyone done this here ?
Thanks all for your quick replies ! Much appreciated. I will keep everyone updated on how this issue pans out so it will help someone in the future
Tesist the urge to take out Nd test.....leave at least 24 hours without touching
Sent from my SAMSUNG-SGH-I897 using XDA App
ianwood said:
Are the moisture indicators clear? If so, you should send it for warranty replacement. If not, then you can resort to opening it up, wiping the traces, etc.
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How do I check for the moisture indicator ? Any easy steps ?
It is the white (or not so white anymore) square in the battery compartment.
bames said:
funny
but being aware that you shouldn't turn on an electronic device when it is wet hardly requires hindsight though does it? =)
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I just felt like being ornery. I think i read a "you should have....." and it just got me laughing thinking of that episode. No disrespect intended towards anyone.
swedishcancerboi said:
I just felt like being ornery. I think i read a "you should have....." and it just got me laughing thinking of that episode. No disrespect intended towards anyone.
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i know i thought it as funny haven't seen that episode in a long time...almost as good as towlie
i am just always surprised to see the posts where someone gets there phone wet (washed in laundry, dropped in toilet, spilled significant amount of liquid on it) and the first thing they did was tried to turn it back on almost immediately.
btw if your looking at the moisture indicators for warranty purposes its quite possible you have to completely open the shell. Usually they have one visible without taking the phone apart but its not uncommon to have a secondary marker inside the phone where it would be harder for someone to tamper with. Can anyone confirm where all the cappys markers are?
Been a while since I had mine apart but I don't recall seeing one inside.
newter55 said:
Been a while since I had mine apart but I don't recall seeing one inside.
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wasn't sure....my Tilt2 had one in the battery compartment and one on the motherboard that could only be seen by opening the casing
So my Nexus S took a swim while canoeing. The phone wasn't canoeing, I was. I threw it in a bag of rice and it works beautifully save one thing. My external speaker and headphone jack are very, very garbled. The ear speaker works great while on the phone, but every ring, sound, keypress, or music is just rough noise. Any ideas on how to replace and/or fix this?
sounds more like it still has mist/moist trapped in the speaker area
let it dry under indirect sunlight to evaporate the remaining water
the best thing to do is if you are technical enough, is to open the phone up, and use compressed air to flush out the remaining moist
I would think that to be the case, but why do I get the same sounds out of the headphone jack?
diagnosisdroid said:
I would think that to be the case, but why do I get the same sounds out of the headphone jack?
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same circuit
when you plug in the 3.5 the back speaker turns off and vice versa
so that circuit is still moist (to my best guess 99%)
i always put any wet stuff i want to dry quickly on top/behind my PC
because the i7 minimum temp is always in the 50c range
so it's always pumping out heat, it's the perfect spot to dry anything
just leave it there for a few hours, or over night and next day is all dry
i also use it to re-melt those pens that got the ink dried up stuck
I am going to give it a try. Also, good advice on dried ink!
Beware of corrosion. you might need to take it apart and clean off the corrosion on the connectors. this is coming from personal experience. Open it up if u know how and check out the circuits
Sent from my Nexus S using XDA App
Be carefull
Honestly it sounds like you did not leave it in rice long enough, best thing you can do is put it back in a bowl of rice with the back cover off and leave it there for another 3-5 days at least.
You will probably find if you continue to use it now that in a few days it will stop working due to corrosion. It may already be to late..
http://www.globaldirectparts.com/Nexus-S-Earspeaker-p/smsng6098610.htm
Replace it
So here is the plan. I am going to open that puppy up and used compressed air to get any unseen H2O molecules out, then a bag or rice for a few more days. It has spent a total of 30 hours or so in rice so far. I'll report back with result.
Good advice. You really should not have tried using it, rather immediately pull the battery and immediately open every part you can reach and blow out with air.
No Luck
After 2 more days in a bag of rice and some compressed air. I am still getting the garbled speaker sound. I may try to replace it, anyone know of a quick guide to do that? I have zero experience working on circuit boards, that is to say, unless there is a cable with a plug in type connector, I am lost.
Is this the piece I need to repair the whole audio setup? I pulled apart the phone and think I might be able to swap out this piece.
http://www.globaldirectparts.com/Samsung-Googel-Nexus-S-Ear-Speaker-Flex-Ribbon-p/smsng6098600.htm
hello last night i was at a coffee house i left my sidekick 4g on the table while i went and get my drink my clumsy friend trips and spills coffee all over my cell o kinda got it dry and the screen is a bit messy inside the camera just cleared up everything seems to be workin except the sim card port my sim card does work since i have it on a back up cell but wen i put on my sidekick it wont even give me data nor show that its in the phone wat can i do or is there anything i can do
snoriega said:
hello last night i was at a coffee house i left my sidekick 4g on the table while i went and get my drink my clumsy friend trips and spills coffee all over my cell o kinda got it dry and the screen is a bit messy inside the camera just cleared up everything seems to be workin except the sim card port my sim card does work since i have it on a back up cell but wen i put on my sidekick it wont even give me data nor show that its in the phone wat can i do or is there anything i can do
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is the water damage tab turned pink?
yea it did its not all pink but its pink all right
snoriega said:
yea it did its not all pink but its pink all right
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how new is the phone? maybe with some sweet talk you can get it passed a rep to get it repaired or just wait it out a little while dry it out and try again in 2 or 3 days
got it in May so its new lets hope i just been letting it sit
snoriega said:
got it in May so its new lets hope i just been letting it sit
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well i hope all goes well
thank you
The best thing to do with any water damaged phone is to immedietly pull the battery out and stick it in a bowl of dry rice and cover it leave it for 24 hours the rice will draw out the moisture and hopefully phone will work again but usually its best to do this asap the longer the phone sits with liquid in it the more likely there will be damage
Sent from my SGH-T839 using XDA App
also just for next time (hopefully there is no) never power back on the device after water gets in it because you could fry something!
do what the post above said then you can power on!
As long as the water tab is another color, they're gonna charge you for a new phone. But as others said, the rice method is your best option.
Hope all goes well, I'd hate to see a Sidekick go like that.
I do electronics repair. I mostly work on laptops, but the idea is the same for cell phones. To repair a liquid damaged laptop I fully dismantle it, wash the mainboard with distilled water and a toothbrush, then I wash it again in 99% isopropyl alcohol. After that I place the board somewhere hot to dry. Above a low wattage lightbulb, on top of a heater vent, in a car in the sun, or on the preheater of our IR reflow station have all been used in the past. After it's completely dry I re-assemble the machine.
One of the key things about spill damage is working quickly. A laptop or a cell phone with water in it will often half-work initially. Water is mildly conductive, enough to cause circuits to malfunction. But it's often not conductive enough at the low voltages consumer electronics work at to cause immediate damage. That's why your phone still seems to mostly work in the minutes or hours after a spill.
But what happens if you keep using the device, hoping that it'll get better? Well, water corrodes metals. Aluminum, copper, iron, etc are all used inside our devices, and they'll happily corrode when they get wet. And if you turn the device on, the electricity will cause the corrosion to happen much faster. This build up of corrosion is much more conductive than straight water is. So before you know it, the corrosion will grow so thick on the closely spaced pins of a component that it shorts them together. BOOM! Now it's too late to take it to a professional. It's dead.
So keep that in mind, all of you, if you spill something on your phone, laptop, etc. Pull all power out right away, dry it quickly, and don't give it power again until you're sure it's clean and dry.
BTW, if you're unable to repair the phone, I would be interested in buying the speaker out of it. Mine has a horrible crackle that makes it hard to hear what some people are saying.
Hello,
by a rediculous accident I forgot my HTC Diamond in the pocket of my jeans when running the laundry :-(
Afterwards, I opened the cover, took out the battery and let the phone dry out for 2 days. Now I've put it back together, and connected it to the charger. The "ring" is flashing, so the battery is charging but the phone itself is not starting and the display remains completely black, not even the vibration kick on starting...
Is there anything I could do? Or perhaps there is a chance to get out some photos I have shot earlier, would also be something...
ive heard that taking apart your phone and leaving the parts in rice can help (because the rice absorbs moisture)
Off topic:
I read one Desire went through a washing sequence in a washing machine in Desire spesific forum and now this?
Is this a new hobby? I mean... washing smartphone
darkman088 said:
Or perhaps there is a chance to get out some photos I have shot earlier, would also be something...
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If the photos are on your micro sd card, you may be able to plug that into an adapter and plug it into your PC and gain access to them that way. Just be sure that micro sd card is thoroughly dry before doing so.
WORKING !!!
Hello,
thanks for the replies... This morning the phone booted!!! I was able to download the photos!!! But the screen has stains, obviously the remaining water.
PLEASE advise on how to dry that thing completely !!!
I think that I'm gonna pass on the rice thing.
@aaa - YOU ARE A JUNKA$$ !!! You think that's really funny?!? Especially when I'm currently TIGHT on budget and need the money for other things and the next phone is planned no earlier than Christmas... I'm hesitating whether you're a real human being...
You can dry it completely in an oven for three hours at thirty degrees or so. I've done this three times. If you have a fan forced oven, just turn the fans on, that'll be enough.
A safer way (if you can obtain it) is to leave the phone for 24 hours in a bowl of dessicant silica gel. You'll often get a small packet of silica gel when buying new electronics or other moisture-affected things. That small packet is enough, just put it in an airtight bag and leave it for 24 hours.
The next step would be disassembly and a thorough swabbing with denatured alcohol, but that's pretty extreme and only needed when the device isn't booting.
Some LCDs are hard to get moisture out of, some are not. Leaving the phone with the silica gel for longer will have a better effect. As the previous poster mentioned, rice also works (quite well), but takes longer than silica.
Good luck with it!
Another thin that will absorb moisture is common table salt. Take the phone apart very carefully. Remove battery first, make sure you're grounded as well.
Hello everybody.
thanks a lot for the numerous advices...
Unfortunately, I have more to report...
The phone dried out and booted 2 or 3 days later, as I said. The stains on the display disappeared as by magic one day later.
Everything was fine for a week until I launched the camera 2 days ago. The backlight of the display went off and came back only after removing the batter for 15 minutes.
Now the backlight is going off pretty often, sometimes it requires to remove the battery 1-2 times before it starts working again and yesterday it happened that it got activated again when I got a call...
Any ideas please?
And also the phone keeps overheating from time to time without real load (GPS or wi-fi) which dries out the battery. But I had this problem also before the laundry
Sounds like that moisture in the LCD unit left a bit of residue and is shorting the backlight somewhere.
Only option there would be to disassemble and swab the LCD boards and cables/connectors with denatured alcohol.
Alternatively, a new LCD unit should fix the problem if it persists, just make sure you alcohol swab the connectors before plugging them back in
Someone also mentioned drying out in salt before. While that does work, salt is extremely corrosive on solder and SMCs, so I wouldn't recommend that route.
i heard hair dryers are the bomb at the screen moisture, just take off all that you can and blow dry it.
I just don't understand your refusal on using white rice. It have saved countless phones.
Uncooked white rice is VERY mosture negative. Just put layer of rice, put your phone on it, cover it completely with white rice, seal it in. Ziploc could work too.
In a day or two your partially dry phone will be bone-dry. If it was soaked still you could first try to shake out water as much as can, soak it in distilled water to remove minerals, then white rice it for 3 to 5 days.
I had this problem with my Touch Diamond. Everything worked, but while i was trying to dry it I broke one of the battery "hinges" but the phone still worked after except only with black screen. The best thing to do probably is just leave it for a couple of days and hopefully your phone will be back!
XXCoder said:
I just don't understand your refusal on using white rice. It have saved countless phones.
Uncooked white rice is VERY mosture negative. Just put layer of rice, put your phone on it, cover it completely with white rice, seal it in. Ziploc could work too.
In a day or two your partially dry phone will be bone-dry. If it was soaked still you could first try to shake out water as much as can, soak it in distilled water to remove minerals, then white rice it for 3 to 5 days.
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exactly what ive said. ive read everywhere that rice is one of the best solutions out there
Like was said before you most likely have some corrosion on a few contacts, if you have about 6 bucks you can spare you can get residue free contact cleaner in an aerosol at radio shack or any electronics store and save yourself having to scrub each contact and connector. Just tear the phone down down spray all the contacts and connectors with contact cleaner let it sit for a few then spray it down with air duster to get any thats get under the resistors, in the connectors, etc that hasn't dried; let it sit till you're positive everythings dry and put it back together. Does the same thing as alcohol just alot less scrubbing.
Sent from my i897 w/Andromeda 3, Suckerpunch kernel, & 1.3Ghz OC using Tegrak.
Hello,
thanks for narrowing the problem down.
But for me it looks like something different, because:
1) I have been using the phone for 1 week without any problems and it got screwed after I've launched the camera app for the first time
2) The backlight works when I power on the phone. But its stop is event-triggered, like when I launch the sound or video player or when I get a call... Similar events would trigger the backlight back on.
Perhaps reflashing the software could fix that?
I went to a shop today and put another battery. The phone booted, anyway without any backlight, twice...
At least the device is still alive.
There probably was a tiny water bubble and it messed with phone when you turned camera on.
darkman088 said:
Hello,
thanks for narrowing the problem down.
But for me it looks like something different, because:
1) I have been using the phone for 1 week without any problems and it got screwed after I've launched the camera app for the first time
2) The backlight works when I power on the phone. But its stop is event-triggered, like when I launch the sound or video player or when I get a call... Similar events would trigger the backlight back on.
Perhaps reflashing the software could fix that?
I went to a shop today and put another battery. The phone booted, anyway without any backlight, twice...
At least the device is still alive.
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remove the back cover and battery from the phone, and put everyting in a bowl of rice for a day,. should fix everything,
XXCoder said:
There probably was a tiny water bubble and it messed with phone when you turned camera on.
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Either that or a short in the cameras circuit from corrosion, either way i'd pull it apart before it gets worse and check it out.
Sent from my i897 w/Andromeda 3, Suckerpunch kernel, & 1.3Ghz OC using Tegrak.
saturday afternoon the phone dropped into sea water at the beach, it didn´t lasted more than 10 seconds underwater since i pulled it out very fast
as soon as the phone came out of the water it was already restarting, so i tried powering down but not holding the power button but using VOL DOWN + power button until i felt it vibrate once. it did and the screen remained off for like 2 minutes.
then it restarted on its own again but didn´t make it past the bootanimation (first time also didn´t make it) so it remained off and i left it lying in the sun with the plastic cover off...i got home around 6pm and placed it on uncooked rice (uncooked rice soakes up himidity) all day sunday and now monday (more than 36 hrs on rice) i tried connecting the charger and got no response from the device.
i got this same situation with an old xperia SL (not water proof) and managed to revive just like this, lost the speaker but worked just fine.
i was kinda not worried about the moto g since motorola claims its water resistant (NOT WATER PROOF) and it was in water less than 10 seconds! but what worries me is that this time it was SEA water wich means SALT. so maybe its really dead? during sunday and monday morning the notification light was flickering but i did nothing cause i thougt it was better to let the battery die by itself.
but it has been conected for 1 hour and still no response...the wall charger is not even warm.
any thoughts? help?
i had Cyanogen rom installed and bootloader unlocked if thats any help. that also means no warranty but here in venezuela there is no such thing as customer service from phone companies .
Dissasemble it and leave it in rice for at least two days. Unscrew the back and leave it in rice. That should help. You made a mistake by trying to power it on too soon.
Sent from my Moto G using Tapatalk
DeHuMaNiZeD said:
Dissasemble it and leave it in rice for at least two days. Unscrew the back and leave it in rice. That should help. You made a mistake by trying to power it on too soon.
Sent from my Moto G using Tapatalk
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36 hours was too soon? the firs times it powered on by itself i couldn´t stop it...i´ll try your method.
Dissasemble it to disconnect the battery so it has no energy to power on.
Sent from my Moto G using Tapatalk
DeHuMaNiZeD said:
Dissasemble it to disconnect the battery so it has no energy to power on.
Sent from my Moto G using Tapatalk
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This will probably help. I know from expierience. I once left my old nokia outside for waaay longer then yours ( a full night) while it was raining. When i noticed it, i took out the battery and let it dry. 2 days later it worked like nothing ever happened
Wadu436 said:
This will probably help. I know from expierience. I once left my old nokia outside for waaay longer then yours ( a full night) while it was raining. When i noticed it, i took out the battery and let it dry. 2 days later it worked like nothing ever happened
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yeah the thing is i can´t get my hands on one of those "star" screwdrivers that are used exactly for this....
You mean a torx screwdriver?
If the screws have holes in you need a security torx set.. I'm guessing maybe a size 2 or 3. I don't want to burst your bubble but.. Salt corrodes electronics. Chances are slim your phone will work. I had same issue went swimming down the beach forgot to take mg phone out the pocket.. I remember quick ( about 30 seconds into wading in ) although it was too late and my local repairist wouldn't even touch the thing said it would be a waste of time.
Sent from my Moto G using XDA Premium 4 mobile app
---------- Post added at 10:14 PM ---------- Previous post was at 10:12 PM ----------
Quicker you can clean inside the more chance although its been 3 days.. Your circuitry has had a lot of time to brake :/
Sent from my Moto G using XDA Premium 4 mobile app
With salt water damage, you need to immediately rinse the device in distilled water, this rinses out the salt water before corrosion can set in. The problem with salt water is the corrosion, and also the fact that when the water dries you leave a layer of salt inside the phone. This layer of salt stuffs with the electrical characteristics and ruins the device even if it's dry.
You could give this a go since there isn't really anything to lose, rinse it in distilled water thoroughly and then dry it for a week using the rice method.
I'd follow the distilled (or deionized) water with high grade (90%+) isopropyl or ethyl alcohol to displace and dry out that water much more quickly. (Got the idea from Adam Outler in a video where he talks about the Moto X.) Maybe finish off with the rice, but I would think some dessicant packets would be even better.
Darkshado said:
I'd follow the distilled (or deionized) water with high grade (90%+) isopropyl or ethyl alcohol to displace and dry out that water much more quickly. (Got the idea from Adam Outler in a video where he talks about the Moto X.) Maybe finish off with the rice, but I would think some dessicant packets would be even better.
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This. Flush thoroughly with deionized water and drop into 99% ethanol to drive out the water. The EtOH will likely negate a long dry or time but caution demands some drying time. Salt water is usually the kiss of death for electronics (especially ones with non-removable batteries). Good luck.
Hastily spouted for your befuddlement