[HELP] Dropped my Moto G in sea water! salt water! - Moto G Q&A, Help & Troubleshooting

saturday afternoon the phone dropped into sea water at the beach, it didn´t lasted more than 10 seconds underwater since i pulled it out very fast
as soon as the phone came out of the water it was already restarting, so i tried powering down but not holding the power button but using VOL DOWN + power button until i felt it vibrate once. it did and the screen remained off for like 2 minutes.
then it restarted on its own again but didn´t make it past the bootanimation (first time also didn´t make it) so it remained off and i left it lying in the sun with the plastic cover off...i got home around 6pm and placed it on uncooked rice (uncooked rice soakes up himidity) all day sunday and now monday (more than 36 hrs on rice) i tried connecting the charger and got no response from the device.
i got this same situation with an old xperia SL (not water proof) and managed to revive just like this, lost the speaker but worked just fine.
i was kinda not worried about the moto g since motorola claims its water resistant (NOT WATER PROOF) and it was in water less than 10 seconds! but what worries me is that this time it was SEA water wich means SALT. so maybe its really dead? during sunday and monday morning the notification light was flickering but i did nothing cause i thougt it was better to let the battery die by itself.
but it has been conected for 1 hour and still no response...the wall charger is not even warm.
any thoughts? help?
i had Cyanogen rom installed and bootloader unlocked if thats any help. that also means no warranty but here in venezuela there is no such thing as customer service from phone companies .

Dissasemble it and leave it in rice for at least two days. Unscrew the back and leave it in rice. That should help. You made a mistake by trying to power it on too soon.
Sent from my Moto G using Tapatalk

DeHuMaNiZeD said:
Dissasemble it and leave it in rice for at least two days. Unscrew the back and leave it in rice. That should help. You made a mistake by trying to power it on too soon.
Sent from my Moto G using Tapatalk
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Click to collapse
36 hours was too soon? the firs times it powered on by itself i couldn´t stop it...i´ll try your method.

Dissasemble it to disconnect the battery so it has no energy to power on.
Sent from my Moto G using Tapatalk

DeHuMaNiZeD said:
Dissasemble it to disconnect the battery so it has no energy to power on.
Sent from my Moto G using Tapatalk
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Click to collapse
This will probably help. I know from expierience. I once left my old nokia outside for waaay longer then yours ( a full night) while it was raining. When i noticed it, i took out the battery and let it dry. 2 days later it worked like nothing ever happened

Wadu436 said:
This will probably help. I know from expierience. I once left my old nokia outside for waaay longer then yours ( a full night) while it was raining. When i noticed it, i took out the battery and let it dry. 2 days later it worked like nothing ever happened
Click to expand...
Click to collapse
yeah the thing is i can´t get my hands on one of those "star" screwdrivers that are used exactly for this....

You mean a torx screwdriver?
If the screws have holes in you need a security torx set.. I'm guessing maybe a size 2 or 3. I don't want to burst your bubble but.. Salt corrodes electronics. Chances are slim your phone will work. I had same issue went swimming down the beach forgot to take mg phone out the pocket.. I remember quick ( about 30 seconds into wading in ) although it was too late and my local repairist wouldn't even touch the thing said it would be a waste of time.
Sent from my Moto G using XDA Premium 4 mobile app
---------- Post added at 10:14 PM ---------- Previous post was at 10:12 PM ----------
Quicker you can clean inside the more chance although its been 3 days.. Your circuitry has had a lot of time to brake :/
Sent from my Moto G using XDA Premium 4 mobile app

With salt water damage, you need to immediately rinse the device in distilled water, this rinses out the salt water before corrosion can set in. The problem with salt water is the corrosion, and also the fact that when the water dries you leave a layer of salt inside the phone. This layer of salt stuffs with the electrical characteristics and ruins the device even if it's dry.
You could give this a go since there isn't really anything to lose, rinse it in distilled water thoroughly and then dry it for a week using the rice method.

I'd follow the distilled (or deionized) water with high grade (90%+) isopropyl or ethyl alcohol to displace and dry out that water much more quickly. (Got the idea from Adam Outler in a video where he talks about the Moto X.) Maybe finish off with the rice, but I would think some dessicant packets would be even better.

Darkshado said:
I'd follow the distilled (or deionized) water with high grade (90%+) isopropyl or ethyl alcohol to displace and dry out that water much more quickly. (Got the idea from Adam Outler in a video where he talks about the Moto X.) Maybe finish off with the rice, but I would think some dessicant packets would be even better.
Click to expand...
Click to collapse
This. Flush thoroughly with deionized water and drop into 99% ethanol to drive out the water. The EtOH will likely negate a long dry or time but caution demands some drying time. Salt water is usually the kiss of death for electronics (especially ones with non-removable batteries). Good luck.
Hastily spouted for your befuddlement

Related

Fuze battery + water = horrible battery life?

I recently dropped my phone into the toilet where it stayed for about 2-3 seconds. After that i pulled the battery, sim card, sd card and the other parts and let them dry for the better part of a day. When I put everything back it worked fine with the exception of the vol dwn button being activated when i press vol up. After a few days I am noticing the phone is barely holing a charge. It was off the charger for 2 hours and went from 100% - 66% (1 or 2 phone calls and a few internet pages). Should I replace my battery or is it my phone being messed up?
Not even worth troubleshooting. Just get a replacement from AT&T. Be sure to not tell them that you dropped it in the toilet
behrouz said:
Not even worth troubleshooting. Just get a replacement from AT&T. Be sure to not tell them that you dropped it in the toilet
Click to expand...
Click to collapse
Isn't there a water sensor sticker on the phone somewhere? Im pretty sure the tab on battery is red too...
i hope u got that sweet insurance.... 125 replaces anything!!!
I think I might try getting a new battery..since the water sensor is there for some reason...
that will not solve your problem. there's another water sticker inside the phone right behind the usb-socket under the back cover...
lordsilent said:
I recently dropped my phone into the toilet where it stayed for about 2-3 seconds. After that i pulled the battery, sim card, sd card and the other parts and let them dry for the better part of a day. When I put everything back it worked fine with the exception of the vol dwn button being activated when i press vol up. After a few days I am noticing the phone is barely holing a charge. It was off the charger for 2 hours and went from 100% - 66% (1 or 2 phone calls and a few internet pages). Should I replace my battery or is it my phone being messed up?
Click to expand...
Click to collapse
If you can't exchange it then I would replace the battery. Chances are that it shorted out briefly and probably fried a few cells in the battery.
if the fuze does go in the toilet is it a good idea to flush it with rubbing alcohol to flush out the water and also cuz alcohol evaporates quickly? would that have saved it?
i saved serveral cellphones from certain death with the following steps:
immediately take out the battery (obvious)
dissassemble the whole phone (even the smallest pieces!!!) and flush everything with isopropyl alcohol
put the mainboard and other circuit boards in a bowl with alcohol and leave it alone for some hours
dry the circuit boards with a cloth and put them on a radiator for 24 hours
reassemble the phone and if you're lucky it will work again
i even got phones to work again which took a bath in beer and softdrinks...
Another trick that I have heard is to put it in a bowl of uncooked rice. The rice should absorb any moisture that is around it. I've never had to do it, but it seems like it would work.
Also, be careful with isopropyl alcohol if you use it. Make sure it's the highest concentration you can get. There is a lot of water (50%) in the "cheap" stuff. If you look around you can get 70% alcohol. You can't really get 100% unless you work in a lab...it tends to burst into flames at 70 degrees F.
Howler82 said:
You can't really get 100% unless you work in a lab...it tends to burst into flames at 70 degrees F.
Click to expand...
Click to collapse
At room temperature? Not without a source of ignition - I work in a lab and haven't had any problems with that. It is, of course, highly flammable though. You wouldn't necessarily want to use absolute (100%) ethanol though, as, unlike 96% ethanol, as it often contains benzene, which isn't especially pleasant.
Someone I work with recently spilled wine on their MacBook and tried to recover it by flooding the machine with ethanol the next day, but since it was turned on at the time it seems that it shorted immediately and the damage was done. Maybe my old Psion Revo could have been saved from a fall in a puddle which it initially survived, though.
Either way, replacing the battery would be the obvious first thing to do if it's otherwise working fine (bar the volume controls). If it's shorting somewhere nonessential that could feasibly drain the battery fast as well, though?

[Q] Water damaged! need help!

sustained some water damage on my nexus s.... so now the phone keeps switching back and forth from USB/charging to discharging. In the process, as it would when you plug it in, the screen would turns on.. This is terribly annoying as the phone never sleeps! is there anything out there that can remedy this??!?!? like turning off the USB, or an app that puts it to sleep and leaves it asleep no matter what??
or is there a command that tells the phone to turn on i can intercept?
edit* new rom didnt work so its not a runaway app.
thanks in advance.
The app screen off works for this problem.
Sent from my Nexus S using XDA App
Did you pull the battery and let it dry long enough?
I can't think of an app but if I come across one, I will let you know.
I dropped my iPhone down the toilet once, I had a similar problem I turned it off and gave it time to dry, it would be a good idea to put the phone in a bag/cup of rice because it draws moisture from the phone, I gave it a couple of days and it was fine.
risegeek said:
I dropped my iPhone down the toilet once, I had a similar problem I turned it off and gave it time to dry, it would be a good idea to put the phone in a bag/cup of rice because it draws moisture from the phone, I gave it a couple of days and it was fine.
Click to expand...
Click to collapse
I've read cat litter works well too...
NEVER use a blow dryer, it can blow the moisture in deeper.
distortedloop said:
I've read cat litter works well too...
NEVER use a blow dryer, it can blow the moisture in deeper.
Click to expand...
Click to collapse
Plus, a hot blow dryer will fry the components
Let it sit in a bowl of rice for a day or 2.....that will soak up all the moisture.....if that dnt work idk wat will
Sent from my HTC HD2 using XDA App
Ironically, the worst thing you can do in this situation is also the first thing that people seem to want to try: Turn the damn thing on. If there is water on any electrical component when you turn it on, that component will fry. For good. Do as others have said and as soon as physically possible put it in a bag of rice. Leave it for a few days. It'll be fine as long as you don't turn it on before its dried out.
Just wanted to repeat how important it is to take and leave the battery out whenever you have water issues. I've left my Sony ericcson phone soaked in a glass of water for four hours before (from snoozing) . Woke up, pulled battery out. Baked parts under low temp for 1 hour and all was dandy. Although you may want to stick to the rice method.
Sent from my Nexus S using XDA App

[Q] A "washed" through laundry HTC Diamond

Hello,
by a rediculous accident I forgot my HTC Diamond in the pocket of my jeans when running the laundry :-(
Afterwards, I opened the cover, took out the battery and let the phone dry out for 2 days. Now I've put it back together, and connected it to the charger. The "ring" is flashing, so the battery is charging but the phone itself is not starting and the display remains completely black, not even the vibration kick on starting...
Is there anything I could do? Or perhaps there is a chance to get out some photos I have shot earlier, would also be something...
ive heard that taking apart your phone and leaving the parts in rice can help (because the rice absorbs moisture)
Off topic:
I read one Desire went through a washing sequence in a washing machine in Desire spesific forum and now this?
Is this a new hobby? I mean... washing smartphone
darkman088 said:
Or perhaps there is a chance to get out some photos I have shot earlier, would also be something...
Click to expand...
Click to collapse
If the photos are on your micro sd card, you may be able to plug that into an adapter and plug it into your PC and gain access to them that way. Just be sure that micro sd card is thoroughly dry before doing so.
WORKING !!!
Hello,
thanks for the replies... This morning the phone booted!!! I was able to download the photos!!! But the screen has stains, obviously the remaining water.
PLEASE advise on how to dry that thing completely !!!
I think that I'm gonna pass on the rice thing.
@aaa - YOU ARE A JUNKA$$ !!! You think that's really funny?!? Especially when I'm currently TIGHT on budget and need the money for other things and the next phone is planned no earlier than Christmas... I'm hesitating whether you're a real human being...
You can dry it completely in an oven for three hours at thirty degrees or so. I've done this three times. If you have a fan forced oven, just turn the fans on, that'll be enough.
A safer way (if you can obtain it) is to leave the phone for 24 hours in a bowl of dessicant silica gel. You'll often get a small packet of silica gel when buying new electronics or other moisture-affected things. That small packet is enough, just put it in an airtight bag and leave it for 24 hours.
The next step would be disassembly and a thorough swabbing with denatured alcohol, but that's pretty extreme and only needed when the device isn't booting.
Some LCDs are hard to get moisture out of, some are not. Leaving the phone with the silica gel for longer will have a better effect. As the previous poster mentioned, rice also works (quite well), but takes longer than silica.
Good luck with it!
Another thin that will absorb moisture is common table salt. Take the phone apart very carefully. Remove battery first, make sure you're grounded as well.
Hello everybody.
thanks a lot for the numerous advices...
Unfortunately, I have more to report...
The phone dried out and booted 2 or 3 days later, as I said. The stains on the display disappeared as by magic one day later.
Everything was fine for a week until I launched the camera 2 days ago. The backlight of the display went off and came back only after removing the batter for 15 minutes.
Now the backlight is going off pretty often, sometimes it requires to remove the battery 1-2 times before it starts working again and yesterday it happened that it got activated again when I got a call...
Any ideas please?
And also the phone keeps overheating from time to time without real load (GPS or wi-fi) which dries out the battery. But I had this problem also before the laundry
Sounds like that moisture in the LCD unit left a bit of residue and is shorting the backlight somewhere.
Only option there would be to disassemble and swab the LCD boards and cables/connectors with denatured alcohol.
Alternatively, a new LCD unit should fix the problem if it persists, just make sure you alcohol swab the connectors before plugging them back in
Someone also mentioned drying out in salt before. While that does work, salt is extremely corrosive on solder and SMCs, so I wouldn't recommend that route.
i heard hair dryers are the bomb at the screen moisture, just take off all that you can and blow dry it.
I just don't understand your refusal on using white rice. It have saved countless phones.
Uncooked white rice is VERY mosture negative. Just put layer of rice, put your phone on it, cover it completely with white rice, seal it in. Ziploc could work too.
In a day or two your partially dry phone will be bone-dry. If it was soaked still you could first try to shake out water as much as can, soak it in distilled water to remove minerals, then white rice it for 3 to 5 days.
I had this problem with my Touch Diamond. Everything worked, but while i was trying to dry it I broke one of the battery "hinges" but the phone still worked after except only with black screen. The best thing to do probably is just leave it for a couple of days and hopefully your phone will be back!
XXCoder said:
I just don't understand your refusal on using white rice. It have saved countless phones.
Uncooked white rice is VERY mosture negative. Just put layer of rice, put your phone on it, cover it completely with white rice, seal it in. Ziploc could work too.
In a day or two your partially dry phone will be bone-dry. If it was soaked still you could first try to shake out water as much as can, soak it in distilled water to remove minerals, then white rice it for 3 to 5 days.
Click to expand...
Click to collapse
exactly what ive said. ive read everywhere that rice is one of the best solutions out there
Like was said before you most likely have some corrosion on a few contacts, if you have about 6 bucks you can spare you can get residue free contact cleaner in an aerosol at radio shack or any electronics store and save yourself having to scrub each contact and connector. Just tear the phone down down spray all the contacts and connectors with contact cleaner let it sit for a few then spray it down with air duster to get any thats get under the resistors, in the connectors, etc that hasn't dried; let it sit till you're positive everythings dry and put it back together. Does the same thing as alcohol just alot less scrubbing.
Sent from my i897 w/Andromeda 3, Suckerpunch kernel, & 1.3Ghz OC using Tegrak.
Hello,
thanks for narrowing the problem down.
But for me it looks like something different, because:
1) I have been using the phone for 1 week without any problems and it got screwed after I've launched the camera app for the first time
2) The backlight works when I power on the phone. But its stop is event-triggered, like when I launch the sound or video player or when I get a call... Similar events would trigger the backlight back on.
Perhaps reflashing the software could fix that?
I went to a shop today and put another battery. The phone booted, anyway without any backlight, twice...
At least the device is still alive.
There probably was a tiny water bubble and it messed with phone when you turned camera on.
darkman088 said:
Hello,
thanks for narrowing the problem down.
But for me it looks like something different, because:
1) I have been using the phone for 1 week without any problems and it got screwed after I've launched the camera app for the first time
2) The backlight works when I power on the phone. But its stop is event-triggered, like when I launch the sound or video player or when I get a call... Similar events would trigger the backlight back on.
Perhaps reflashing the software could fix that?
I went to a shop today and put another battery. The phone booted, anyway without any backlight, twice...
At least the device is still alive.
Click to expand...
Click to collapse
remove the back cover and battery from the phone, and put everyting in a bowl of rice for a day,. should fix everything,
XXCoder said:
There probably was a tiny water bubble and it messed with phone when you turned camera on.
Click to expand...
Click to collapse
Either that or a short in the cameras circuit from corrosion, either way i'd pull it apart before it gets worse and check it out.
Sent from my i897 w/Andromeda 3, Suckerpunch kernel, & 1.3Ghz OC using Tegrak.

[Q] Green screen after water damage HTC One S

I dropped my brand new HTC One S in the toilet when flushing (yep) but was able to quickly get it out. Dried it off and put it in a bag of rice for 36 hours. I did not remove the battery though since it's not removable.
The phone still works, except the screen is green. In the beginning, it stayed green for about 5 to 10 seconds and then the color slowly turned back to normal. Now it just stays green...
Is there something I can do about this? What exactly could be causing this that I could replace? The entire screen? Or maybe just a connector?
Would placing it back in the rice for a longer period of time help?
HTC won't repair it because of the water damage...
Thanks!!
Lieve
lieve said:
I dropped my brand new HTC One S in the toilet when flushing (yep) but was able to quickly get it out. Dried it off and put it in a bag of rice for 36 hours. I did not remove the battery though since it's not removable.
The phone still works, except the screen is green. In the beginning, it stayed green for about 5 to 10 seconds and then the color slowly turned back to normal. Now it just stays green...
Is there something I can do about this? What exactly could be causing this that I could replace? The entire screen? Or maybe just a connector?
Would placing it back in the rice for a longer period of time help?
HTC won't repair it because of the water damage...
Thanks!!
Lieve
Click to expand...
Click to collapse
Just put it in a bag of salt leave it for two days as salt is a very good absorber... or you can also use silica gel... If you want fast results put it into the oven in 50 degree celsius leave the door open and put the oven in the mode that it blows air..
Mr.Nigma... said:
Just put it in a bag of salt leave it for two days as salt is a very good absorber... or you can also use silica gel... If you want fast results put it into the oven in 50 degree celsius leave the door open and put the oven in the mode that it blows air..
Click to expand...
Click to collapse
In the oven huh? Have you tested this method? Cause if it works fast like you say that's a pretty good alternative to a bag of rice.
Sent from a baked One S
beats4x said:
In the oven huh? Have you tested this method? Cause if it works fast like you say that's a pretty good alternative to a bag of rice.
Sent from a baked One S
Click to expand...
Click to collapse
yes i have tested it with my "ex" Lg Optimus 3d! but in the oven with low temperature (50degC) and the door open i left it there for two hours! and it was ok! so the case is: what type of oven do you have?? P
I dropped mine in toilet one..luckily before I handled my business. When I tried to make a call people said I sounded like I was under water lol. After leaving it in a bag of rice for a few hours it was fine. Possibly because I had a case in it. Took it out of toilet within 2 seconds and immediately wiped it off. Didn't put it in rice for about an hour though
Sent from my HTC VLE_U using xda app-developers app
I would disassemble it and clean each part individually. There might be some dust that have clogged up and is short-circuting something.
That was the case with my laptop which I spilled a glass of water over (0.5l).

Water Damaged AT&T LG G2 D800

Hi guys. Today I made the mistake of dropping my AT&T LG G2 D800 into the toilet.
I promptly removed the phone from the toilet, it was submerged for about 2-3 seconds. The phone stayed on for a few seconds but then froze and powered off. I disassembled it as quickly as possible (accidentally cracking the back cover in the process), and put the disassembled pieces in a large container of rice.
I'm wondering if you guys have any suggestions, and was also wondering how the battery can be completely removed.
I've also taken a photo of what looks like some sort of corrosion/damage on the logic board - if it helps. Otherwise, I don't see anything that looks damaged electronically anywhere else on the phone.
Any ideas or assistance would be appreciated, thank you!
First off, I'm sorry to hear about your loss I once gave my sister her first smartphone and she dropped it in the toilet as well good thing it wasn't a G2. The battery is hard to remove due to its design. They utilized all the space they could, so you have to remove some parts from the phone to be able to pull out the battery. Keep it in rice for a few days, reassemble and try your luck. Put the rest of the device in rice too, to ensure that all water has been drained.
Sent from my LG-D802 using XDA Premium 4 mobile app
Dropped in a basin of water
It's my usual practice to bring with me my g2 in the bathroom. I dropped it, I dont know how, in a basin of water, a little fortunate than the toilet bowl. I was able to touch the screen coz I want to turn it off. But it just suddenly did not work. So, I gave up and left it in sunlight in the living room. The next day I tried to turn it on. Led turned on then dead again. I gave up again and just left it somewhere. After two days, I, out of habit, took it where I left it and turned it on. Viola! It turned on! What I did, I turned it off and charged it full. Now, to make sure, I put it inside our rice dispenser. I'll try to turn it on again tomorrow. Fingers crossed.
faithraze said:
It's my usual practice to bring with me my g2 in the bathroom. I dropped it, I dont know how, in a basin of water, a little fortunate than the toilet bowl. I was able to touch the screen coz I want to turn it off. But it just suddenly did not work. So, I gave up and left it in sunlight in the living room. The next day I tried to turn it on. Led turned on then dead again. I gave up again and just left it somewhere. After two days, I, out of habit, took it where I left it and turned it on. Viola! It turned on! What I did, I turned it off and charged it full. Now, to make sure, I put it inside our rice dispenser. I'll try to turn it on again tomorrow. Fingers crossed.
Click to expand...
Click to collapse
Your best bet friend, is or was to turn off immediately and tear it down pull battery and hit with a dry chem spray heavily. Well not too heavy but then after that hair dry. Rice works in time but not many people will tell you rice can leave a starch film inside of your internals leaving you in a bad way if ever it was heated to liquify the starch. It will coat the internals and youll never get it working again. Though rare. It happens. Try to get a can of water erase. Or canned evaporater. I use it on repairs and have had many positive outcomes. When pulling battery on the devices especially lg be careful of the older nexus 4 and older devices as their internal battery flex terminals with pull right out.
Anyway. Hope you get it working bro. Peace
Sent from my LG-D800 using XDA Free mobile app
Droid2drummer said:
Your best bet friend, is or was to turn off immediately and tear it down pull battery and hit with a dry chem spray heavily. Well not too heavy but then after that hair dry. Rice works in time but not many people will tell you rice can leave a starch film inside of your internals leaving you in a bad way if ever it was heated to liquify the starch. It will coat the internals and youll never get it working again. Though rare. It happens. Try to get a can of water erase. Or canned evaporater. I use it on repairs and have had many positive outcomes. When pulling battery on the devices especially lg be careful of the older nexus 4 and older devices as their internal battery flex terminals with pull right out.
Anyway. Hope you get it working bro. Peace
Sent from my LG-D800 using XDA Free mobile app
Click to expand...
Click to collapse
The thing is, d802's battery is not removable and I dont have the tools to remove the back cover. No service center here too. Luckily, my mighty G2 is working perfectly now.

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