[Q] Warranty for lost/stolen tablet? - Transformer TF300T Q&A, Help & Troubleshooting

So either I left it at school or it was stolen, I am without my TF300. Can anything be done?

dkris2020 said:
So either I left it at school or it was stolen, I am without my TF300. Can anything be done?
Click to expand...
Click to collapse
There really isn't much info here; who did you buy it through? Did you purchase LoJack?
There are some apps available on the play store that will transmit an emergency signal (I think its called Lookout Mobile Security) in case the device is stolen or lost.
Hopefully you can find it, or perhaps you can offer a reward for its' return. I'd post something like "Keep in mind that tablet has real-time GPS location and logging enabled. I am offering a <$$$> reward for it's safe and timely return."
It also has a proprietary charger so they'd have to go out and buy a charger from Best Buy or somewhere similar.
First things first, I'd log into your Google Dashboard and log out of your google account on the device. I think there is also an option to lock it or wipe it clean, not too sure. Also, change your google password, facebook, or any financial passwords just in case. Perhaps even alert your bank that it was stolen and that the individual may have access to your financial information in case any red flags come up.
Finally, did you have any sort of lock on the screen? Pin, passphrase, swipe, or even face unlock?
Good luck getting it back. Hopefully someone with some morals will return it.

opethfan89 said:
There really isn't much info here; who did you buy it through? Did you purchase LoJack?
There are some apps available on the play store that will transmit an emergency signal (I think its called Lookout Mobile Security) in case the device is stolen or lost.
Hopefully you can find it, or perhaps you can offer a reward for its' return. I'd post something like "Keep in mind that tablet has real-time GPS location and logging enabled. I am offering a <$$$> reward for it's safe and timely return."
It also has a proprietary charger so they'd have to go out and buy a charger from Best Buy or somewhere similar.
First things first, I'd log into your Google Dashboard and log out of your google account on the device. I think there is also an option to lock it or wipe it clean, not too sure. Also, change your google password, facebook, or any financial passwords just in case. Perhaps even alert your bank that it was stolen and that the individual may have access to your financial information in case any red flags come up.
Finally, did you have any sort of lock on the screen? Pin, passphrase, swipe, or even face unlock?
Good luck getting it back. Hopefully someone with some morals will return it.
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Click to collapse
Have no financial stuff so I'm good, Is there an app I can Push install so it gets tracked?

dkris2020 said:
Have no financial stuff so I'm good, Is there an app I can Push install so it gets tracked?
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Click to collapse
I would imagine you could push the Lookout Mobile Security and then use its web interface to track it that way. I'm not well-versed enough in ADB to suggest how to do this, nor do I know how you could push over the web.
Possibly, use google play store and install it. The tablet will automatically install it when it gets back into wifi-range/is unlocked.
Good luck. Technology is definitely on your side.

opethfan89 said:
I would imagine you could push the Lookout Mobile Security and then use its web interface to track it that way. I'm not well-versed enough in ADB to suggest how to do this, nor do I know how you could push over the web.
Possibly, use google play store and install it. The tablet will automatically install it when it gets back into wifi-range/is unlocked.
Good luck. Technology is definitely on your side.
Click to expand...
Click to collapse
Got installed, not being tracked thou

dkris2020 said:
Got installed, not being tracked thou
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Click to collapse
From my experience using the tablet, I'd imagine that means it is either not turned on or not connected to internet. That program is great if you have a 3G or LTE tablet that always has connectivity, but rather limited if the person who has your tablet is only connecting via WiFi.
Keep us posted on what happens!! installing that app is a major first step.

Update: found it, that is all.

That's good to know
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

dkris2020 said:
Update: found it, that is all.
Click to expand...
Click to collapse
Couch cushions FTW
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

Now that you have it back perhaps install some tracking app which would help you find it next time.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

funnel71 said:
Now that you have it back perhaps install some tracking app which would help you find it next time.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
Done and done

I suggest installing the GotYa! app or something of the sort (as long as you have some sort of lock on it). What is does is, whenever there is a failed login attempt it snaps a picture of who it is via front camera and emails it to you with the GPS location embedded. What I personally really love about it, is it keeps attempting to send the email so it if there is no connection it constantly looks for one and sends it when it haves one.
Just make sure you have Starbucks and McDonald's access point's saved ;D

Related

Wave secure free lifetime account

You have until tomorrow to download wave secure for android and get a free lifetime account for whatever phone (sim) you put it on! Go and get now!
I'd love to but I still cannot activate because I dont have text messaging on my phone, it does not work with google voice messages
Posted on their forum, its a known issue.
Gr8gorilla said:
You have until tomorrow to download wave secure for android and get a free lifetime account for whatever phone (sim) you put it on! Go and get now!
Click to expand...
Click to collapse
Thanks, planned on signing up at some point but just did it now while it's free
Thanks for the heads up. Just signed up, it was easy as pie. Already have my SMS backed up and tried the remote location feature - it was accurate within a block, which was impressive. Can't beat the price, too!
Had it for a while.. cannot stress how awesome it is, get it while you can!
Rusty! said:
Had it for a while.. cannot stress how awesome it is, get it while you can!
Click to expand...
Click to collapse
+1
everyone I know with android devices went and signed up after I gave them a quick demo.
If you uninstall this, then you're screwed? Can you ever get it back?
as far as I know signing up on the site sets up an account that is good for whatever sim you registered.
Also there is a an app on the market now that locks down your phone if wave secure is uninstalled! even more protection for your device.
You may not get the phone back but at least whoever steals it cant use it either.
dmo580 said:
If you uninstall this, then you're screwed? Can you ever get it back?
Click to expand...
Click to collapse
If you mean as far as the free account goes, as long as you have created your account on phone and website, should be able to reinstall at any time.
Well they can hard reset, but a random thief/finder may not know that.
I have the uninstall protection.
AWESOME.
*downloads*
Rusty! said:
Well they can hard reset, but a random thief/finder may not know that.
I have the uninstall protection.
Click to expand...
Click to collapse
wouldn't that be the same as a remote with wave secure? I guess if they wiped the phone as soon as they stole it before you had a chance to lock it down. Once its locked they can't reset, or is there some other way to reset that I am not aware of?
Reset via the bootloader, indefensible.
How does this program compare to Mobile Defense? I have that installed on my N1 right now, but if people here like Wave Secure more, I might make the switch over. Thanks!
Get it while it's free and decide for yourself... you don't have to use it if you prefer Mobile Defence
Gr8gorilla said:
wouldn't that be the same as a remote with wave secure? I guess if they wiped the phone as soon as they stole it before you had a chance to lock it down. Once its locked they can't reset, or is there some other way to reset that I am not aware of?
Click to expand...
Click to collapse
Pull the battery?
Thanks for letting us know. It would be shame to miss a life time subscription on this.
That being said... i'm a bit disappointed with it. Location service is really bad... all it does it show your phone at the closest tower. It showed my phone almost a half a mile away. No way I would ever find it. Also, any command issued seems to take forever, or, as I just saw, not work at all "Your phone failed to lock". The first time it locked but took an abnormal amount of time (their words). I'm guessing its the fact that its a Singapore SMS coming into AT&Ts network.
None the less, it can only get better. Thanks again.
legend1222 said:
Pull the battery?
Location service is really bad... all it does it show your phone at the closest tower. It showed my phone almost a half a mile away. No way I would ever find it.
Click to expand...
Click to collapse
Sounds like it couldn't get location from your GPS and failed back to cell tower location. When I do it sitting in my house it shows a a circle no bigger then my property centered on my house on google maps!
Thanks for the heads up! *downloads*
What he said ^
Awsome! I did this without even knowing! :d

[Q] Trans stolen. any way to track it?

My Asus transformer was stolen today. Is there any app or way I can track it?
thanks
Todd
not unless you're really lucky.
i'm not sure, but if you get yourself another android device, active latitude to display your location, i wonder if it would cause latitude on your tab (if you even have it) to start displaying it's location.
of course, this wholy depends on your tab having google latitude (included with google maps?), have gps access, and the theif haven't done a factory reset.
I don't need a signature.
stereoshooter said:
My Asus transformer was stolen today. Is there any app or way I can track it?
thanks
Todd
Click to expand...
Click to collapse
Yes there is. Go to market.android.com and install Plan B to your transformer. ( it will then email your gmail account associated with your android account once its located * very accurate aswell)do it now before the battery dies. If it works please post back!
Assuming that he has a device to install to.
cowballz69 said:
Yes there is. Go to market.android.com and install Plan B to your transformer. ( it will then email your gmail account associated with your android account once its located * very accurate aswell)do it now before the battery dies. If it works please post back!
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Click to collapse
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
pixelkore said:
Assuming that he has a device to install to.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
plan B is used for already lost phones and you text to find location. hopfully he had a text app
pixelkore said:
Assuming that he has a device to install to.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
you can install apps to your devices straight from the market on a web browser, however, i think you still have a confirmation prompt ( not too sure)
no there is no confirmation, but the thief will ge prompted that certain program has been installed.
sorry to disappoint you but honestly I would say the hope is slim... a factory reset will wipe out all the trails..
Slim ...But there is hope. The thief may not even know how to turn it on. Or it may be missplaced somewhere unattended.
HorsexD said:
plan B is used for already lost phones and you text to find location. hopfully he had a text app
Click to expand...
Click to collapse
plan b sends out the first one without prompting, so it's worth a shot. You only need to text it if you are pinging it more than once.
So far nothing. Tried Plan B, but maybe the thief hasn't turned it on and hooked it up to wifi. I'm hoping they or the person they sell it to does before the juice runs out of it. The morons didn't take the power supply!
stereoshooter said:
So far nothing. Tried Plan B, but maybe the thief hasn't turned it on and hooked it up to wifi. I'm hoping they or the person they sell it to does before the juice runs out of it. The morons didn't take the power supply!
Click to expand...
Click to collapse
Hmmm the other day I saw a Nook Color for sale on Craigslist and the person didnt have the charger...
Oops.
Wrong thread...
Sorry to hear about your loss op. Any idea on who may have did it?
Also try to get insurance on your tf asap. I believe a plan Including lost or stolen cost $100
Sent from my PC36100 using XDA App
If you used a credit card to purchase your TF, it may come with theft coverage in the first 60 days or so... check it out... you never know.
Good luck.
Sent from my Transformer TF101 using Tapatalk
plan b doesnt need u to text it, it just keeps sending u emails over and over again untill u uninstall it. also if its greyed out on market it means it WAS installed sussessfully. check your gmail associsted to the transformer again
plan b also turns on the gps even if its off, to everyne else put a password on your transformer u never know
Hey gurus,
how does this work, do u install it to the transformer after its stolen from the market, and then it will send u a mail as soon as it sees (connects) to a Wi-Fi network?
Thanx for the help!
WilliamNell said:
Hey gurus,
how does this work, do u install it to the transformer after its stolen from the market, and then it will send u a mail as soon as it sees (connects) to a Wi-Fi network?
Thanx for the help!
Click to expand...
Click to collapse
Yes
adf;askd
Plan B is all you need. Install it on market.android.com onto your tablet.
10char
I've tried Plan B on my own and it never notified me. I don't think it works over Wifi alone.

Stolen phone?

Samsung Fascinate running Miui FascinateMTD 7/22
What is the best way of going about getting it back?
Cheetohz said:
Samsung Fascinate running Miui FascinateMTD 7/22
What is the best way of going about getting it back?
Click to expand...
Click to collapse
I'd say simply Calling it, and leaving a few Reward if Found Texts!
So, I do deliveries, and my phone is always in my car as the GPS is a MUST. Well, tonight, the unfortunate happened. GOt in my car, about to head home from my shift, when my stereo popped up and said failed to connect with bluetooth device. "Uh oh, i must've left my phone at work, wonder why i brought it out of my car..." Turned around, a block down the road, no such luck pairing while in the parking lot next to the small office building. "maybe it just doesn't reach this far" went inside and searched everywhere. No luck. had another employee call it form his cell. "Welcome to verizon wireless..." he hung up and tried again, same message. Third time it went to voicemail. So, i called verizon, they suspended my line, and added the ESN to the stolen list.
Well, now I am without a phone in a critical position where one is needed. Maybe I can get by for a few days without, but will slow me down alot, and my preformance based pay will be docked massively. Question is, what phone should I be looking at? I still have my upgrade eligibility, but instead of $100 credit which I earned on a more expensive plan, I only have $30. So, verizon has screwed me over. Also to find out, i have not been paying insurance all this time, when I never requested for it to be removed.
What phones should I be looking at? any new changes to verizons policies/pricing that I should watch out for?
Cheetohz said:
So, I do deliveries, and my phone is always in my car as the GPS is a MUST. Well, tonight, the unfortunate happened. GOt in my car, about to head home from my shift, when my stereo popped up and said failed to connect with bluetooth device. "Uh oh, i must've left my phone at work, wonder why i brought it out of my car..." Turned around, a block down the road, no such luck pairing while in the parking lot next to the small office building. "maybe it just doesn't reach this far" went inside and searched everywhere. No luck. had another employee call it form his cell. "Welcome to verizon wireless..." he hung up and tried again, same message. Third time it went to voicemail. So, i called verizon, they suspended my line, and added the ESN to the stolen list.
Well, now I am without a phone in a critical position where one is needed. Maybe I can get by for a few days without, but will slow me down alot, and my preformance based pay will be docked massively. Question is, what phone should I be looking at? I still have my upgrade eligibility, but instead of $100 credit which I earned on a more expensive plan, I only have $30. So, verizon has screwed me over. Also to find out, i have not been paying insurance all this time, when I never requested for it to be removed.
What phones should I be looking at? any new changes to verizons policies/pricing that I should watch out for?
Click to expand...
Click to collapse
To Bad you Reported it so Quick you Could of tried what I said, but seeing the Conditions I Don't Blame you!
Just sent myself an email in hopes the idiot connects it to wifi.
Cheetohz said:
Just sent myself an email in hopes the idiot connects it to wifi.
Click to expand...
Click to collapse
I'll Keep my fingers Crossed for you man! It Always Sucks starting over again with a New phone!
PMGRANDS said:
I'll Keep my fingers Crossed for you man! It Always Sucks starting over again with a New phone!
Click to expand...
Click to collapse
You mean being stranded with barely enough to pay last months bill, and not even having a phone to utilize it? On top of that, I can cancel my contract for $125, and be stuck paying the difference of the full price on the phone...
Cheetohz said:
You mean being stranded with barely enough to pay last months bill, and not even having a phone to utilize it? On top of that, I can cancel my contract for $125, and be stuck paying the difference of the full price on the phone...
Click to expand...
Click to collapse
Not Sure if this will help but Check out phones on Wirefly.com! My girl put me on to it... and their phones are Cheap as Hell and their Not some Bull**** company trying to Steal peoples money! Here's the link!
http://mobile.wirefly.com/?refcode2=mobile
If you have a samsung account setup on the phone just google samsung dive login to that site with your samsung account details and you can track ur phone, ring it, lock it, wipe it etc.
theblob27 said:
If you have a samsung account setup on the phone just google samsung dive login to that site with your samsung account details and you can track ur phone, ring it, lock it, wipe it etc.
Click to expand...
Click to collapse
Thanks for this...
There are two ways if ur phone is lost.
*First Loge a complaint if ur mob is lost.they may help.
*Otherwise go to this link http://www.trackimei.com and register ur imei if u have.fill the details and ur phone is found.
vote me if ur satisfied..thank u
Cheetohz said:
Samsung Fascinate running Miui FascinateMTD 7/22
What is the best way of going about getting it back?
Click to expand...
Click to collapse
Maybe you can install Lookout Security remotely. The free version will show you where the phone is on a pc and you can do contact backup as well as make the phone scream. I have never tried to install Lookout myself remotely so I don't know what if any responses it may ask on the phone, but I do have this app.
Sent from my X10a using XDA Premium App
So, i recieved an email today while I was at work stating someone tried to change my facebook password. I rarely use facebook, but this is still a big issue. I think I may have found a way to catch the bastard who stole the phone. I hope facebook logs the IP when such an attempt occurs, including logins. How do I go about retrieving such IP?
It may be too late now but 'Plan B' is worth a try:
https://market.android.com/details?id=com.lookout.labs.planb&feature=search_result
Good for future reference if it can't help now.
DirkGently1 said:
It may be too late now but 'Plan B' is worth a try:
https://market.android.com/details?id=com.lookout.labs.planb&feature=search_result
Good for future reference if it can't help now.
Click to expand...
Click to collapse
Excellent, this is from the same company that I mentioned and they bypass the questions on install. Very neat breakout from the full package.
Sent from my X10a using XDA Premium App
This app will be downloaded to your device shortly.
Hope that means good things. I will wait for an email if I ever get one.
Looking through the market, I see Last Used: July 28th which was 2 days before it was stolen. and most recent purchase was July 29th the day before, how is this possible?
I would take a look at the cc you use with google
Sent from my X10a using XDA Premium App

Stolen Nexus S

In July 2011, my Nexus S was stolen. I went to the police but they said they probably couldn't recover the device. So I just kinda let it go.
Well, a few weeks ago I found out the the phone was still connected to my Market account. This provides a bit of a security concern because I've got my credit card on my market account too, but they haven't bought anything. Just for fun, I decided to download and install Plan B to the phone, and within a few hours, I got four emails of the phone's location within 15 meters. Well, I didn't have time to bring that to the police, and that was eleven days ago. So I have a few questions:
1. I want to be able to get a more recent location because I'm afraid the police will say the location is too many days old. I know you can text "locate" or whatever to the phone but it's not my number anymore. (I know this because on my market account it says it's an AT&T phone whereas I'm on T-Mobile.)
2. Is there any way at all to remote remove the app and re install it?
3. Is there another app similar to Plan B that I can do the same thing?
4. Is there anything else I can do?
-Matthew
That really sucks. I know Lookout had an option on their site to collect the location through the internet, no phone number required. Don’t know if it's 100% sure, but it's worth a shot. Really hope you get your phone back. Good luck!
Sent from my Nexus S using xda premium
flodb113 said:
That really sucks. I know Lookout had an option on their site to collect the location through the internet, no phone number required. Don’t know if it's 100% sure, but it's worth a shot. Really hope you get your phone back. Good luck!
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
I never installed the Mobile Security app. :/ So I don't know if that would help me. Thanks though!
mattjorgs said:
I never installed the Mobile Security app. :/ So I don't know if that would help me. Thanks though!
Click to expand...
Click to collapse
You should be able to login to your Google voice account and see which number it now forwards to. Assuming you had it on the phone and they did set it up. If not you can just text to your Google voice number and it should go through.
I don't have Voice to forward to any phone. :/ Darnit!
Hang on. You used Plan B, you got the location of your missing phone... and then did NOTHING?
DirkGently said:
Hang on. You used Plan B, you got the location of your missing phone... and then did NOTHING?
Click to expand...
Click to collapse
It was during a busy week. :/ Last week of school before break, billions of projects and tests. :s
I did talk to my dad about it (ex-cop) and he said they'd probably say it isn't enough to get a search warrant to get it or anything...
Um by any chance did you use latitude? All you need then would be a friend's phone and it would be like a gps to your phone
Sent from my Nexus S using XDA App
aic719 said:
Um by any chance did you use latitude? All you need then would be a friend's phone and it would be like a gps to your phone
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Never used Latitude. Not sure if any of my friends even use it. I'm like a hardcore geek compared to those gamers. xD

NFC Vulnerability!

http://phandroid.com/2012/07/26/hac...ble/?utm_medium=referral&utm_source=pulsenews
Sent from my HTC One XL using xda app-developers app
As long as you don't go around letting people touch your phone to their phone you should be fine... NFC literally needs to be right up against another.
Or just keep NFC off it you don't trust it.
This is such a farce. This is how NFC works - the radio is activated and an action is taken. The worst they could probably do is send you to a page where you *could* download something malicious if you were ignorant in what you were looking at. I can see how scanning an NFC tag could force a download depending on the URL provided but I don't believe there is any way that this action will install something without the user's knowledge. You might as well say that you can "hack" Android via the Internet because in his example, he used NFC to prompt the phone to go to a particular webpage.
You want to talk about insecure? How many people still carry around house keys?
Wear a tin-foil hat or trust technology.
Me I rather have convenience technology gives us and will offer
In other news, your wallets with all your CC info can also be stolen by a hacking technique called "pickpocket".
Jokes aside, all this means is that Google will have another patch out soon. Oh wait, too late. Already fixed in JB.
Remember Bluejacking? Nothing like sending a (harmless) "your phone has been virus infected" message to a train car full of commuters and watching all the faces. Ah, the good ol' days...
rohan32 said:
NFC literally needs to be right up against another.
Click to expand...
Click to collapse
Right, when I've played with NFC, the tag has to be close enough to almost touch (with millimeters) before the phone reads the tag. And the way NFC normally works when I've used it, the phone has to be screen on, and off the lockscreen. Unless there is some way around this?

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