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[Q] Camera app causes reboot after opening for a second time

I have read all the threads that have mentioned this issue and none of the solutions fix my problem.
Every time I open the camera for the second time in any session, my phone does a fullreset (takes about 3 minutes) and something to note is that it always returns to 100% brightness and i have to go back in to settings every time to change it to auto.
i have tried:
-uninstalling various apps that may be causing the issue
-resetting camera settings to default
-turning off geo tagging
One thing i cannot be bothered to do is a reset to factory as the sheer time it would take for me to get my phone back to the way i wanted could buy me a new phone!
any ideas at all would be most helpful

nk33 said:
I have read all the threads that have mentioned this issue and none of the solutions fix my problem.
Every time I open the camera for the second time in any session, my phone does a fullreset (takes about 3 minutes) and something to note is that it always returns to 100% brightness and i have to go back in to settings every time to change it to auto.
i have tried:
-uninstalling various apps that may be causing the issue
-resetting camera settings to default
-turning off geo tagging
One thing i cannot be bothered to do is a reset to factory as the sheer time it would take for me to get my phone back to the way i wanted could buy me a new phone!
any ideas at all would be most helpful
Click to expand...
Click to collapse
sell the phone
same problem with the camera app, I'll already do the factory reset (3-4 times) and the problem is still there. Sometimes, the phone restarted when I open the camera app for the first time.
I am using the original rom and I never rooted my phone

mate - sell the phone?? that is a bit harsh because everything else about it is pure class!
i have the XE with beats audio...

nk33 said:
mate - sell the phone?? that is a bit harsh because everything else about it is pure class!
i have the XE with beats audio...
Click to expand...
Click to collapse
he was kidding...
need more info, is the phone rooted? if so, are you running an amaze cam with a modded kernel?

ok, fair enuff - LOL
Phone not rooted, and no modded anything.
i have installed latest software update from HTC which came out a couple of months back - but it was doing the camera thing before that update..

nk33 said:
ok, fair enuff - LOL
Phone not rooted, and no modded anything.
i have installed latest software update from HTC which came out a couple of months back - but it was doing the camera thing before that update..
Click to expand...
Click to collapse
ok, got an idea. go to your settings-apps-manage apps, then find the camera app and clear its cache or data or both. see if that works.

sorry mate - i already tried that but forgot to put it in my list of things I'd tried...

nk33 said:
sorry mate - i already tried that but forgot to put it in my list of things I'd tried...
Click to expand...
Click to collapse
i'd suggest either rooting your phone, while still keeping the stock rom with s-off so you can do a nandroid back up and experiment or do a factory reset.
s-off will take like 15 minutes.

no offence mate but that sounds well long! 15 mins for you because u know what ur doing....5 hours for me! LOL

nk33 said:
no offence mate but that sounds well long! 15 mins for you because u know what ur doing....5 hours for me! LOL
Click to expand...
Click to collapse
well, no camera for you then

LoL - guess not.

nk33 said:
LoL - guess not.
Click to expand...
Click to collapse
you've spent about 3 hours since the op lol could've test driven an ics rom(s) in that time and went back to stock a few times.

mate correction 1) i have spent a total of 5 mins actually here...
and correction 2) YOU could've test driven an ics rom(s) in that time and went back to stock a few times, i don't even know wtf that means bro!

Someone else had posted that he had to copy everything from the SD card to his PC, formatted the card and then copied everything back to the card. If that worked for him, maybe you could give this a try.

Have you tried contacting HTC? If you cant solve it and you were experiencing the same issue all the time maybe its a hardware problem?

nk33, have you solved ur problem? Got the same one. My camera on XE was working fine. And then a week or two later I've started getting a black screen with camera app. Nothing helped me (tried everything you guys mentioned here). I couldn't return my phone to the shop. It was bought as a gift in other country .
Repair shop wanted to take my phone from me for a couple of days. I've got private data there and I don't want to make another hard reset

camera
Any solutions yet?? Bcoz i tried resetting phone to formatting card but no good.
Further, i tried various roms but its still the same.. im exploring here hope ill found something but till then im putting my query here...

Simply upgrading to ICS sorted the problem put for me, nothing else works

nk33 said:
Simply upgrading to ICS sorted the problem put for me, nothing else works
Click to expand...
Click to collapse
Got my system plate changed. Nothing helped. They broke my GSM module in the service. So they replaced the whole system plate.
---------- Post added at 05:13 PM ---------- Previous post was at 05:10 PM ----------
lekhi123 said:
Any solutions yet?? Bcoz i tried resetting phone to formatting card but no good.
Further, i tried various roms but its still the same.. im exploring here hope ill found something but till then im putting my query here...
Click to expand...
Click to collapse
I did the same except I didn't try any new ROMs, because I had got my phone upgraded a couple of days after I found that camera is malfunctioning.
If you have an official warranty then go and change the system plate or the whole phone.

Does your camera freeze up?

i need to know if this a hardware issue or software. every 2 days or so my camera wont start . i close everything running and it just freezes up on me. i have nothing crazy installed jsut root, tibu, chase, android game, flashlight. thats it ! i will click the camera icon ill see the screen shake for a second and just go back to home screenl. also sometimes i click the multi task button and clear everything out when i press home it has to load all my widgets again.. this phone is werid...
i bought it online at radioshak for 50 bucks do you guys think i can get a new one in store or do they deal with online only

I had this happen to me twice in a week of use. I'm wondering if another app is not releasing the camera from it's use. I haven't been killing the camera app after use, so maybe it has an issue being open for long.
Other apps that use the camera I may have had open are Instagram, Facebook, Gallery.

zaisaroni said:
I had this happen to me twice in a week of use. I'm wondering if another app is not releasing the camera from it's use. I haven't been killing the camera app after use, so maybe it has an issue being open for long.
Other apps that use the camera I may have had open are Instagram, Facebook, Gallery.
Click to expand...
Click to collapse
same. its either gallery or instagram, hmmm

i had this issue since i bought the phone. never figured it out. a couple of days ago, the camera just stopped working altogether. it won't start most of the time. when it does start, the image is dark and very distorted. i tried to upgrade from 1.73 to 1.85 and didnt solve the issue. i did a factory reset and it didn't solve the issue. so earlier today, i ended up just exchanging it with a new phone.

Happening to me as we speak!
Made a quick, nasally sounding video.
http://www.youtube.com/watch?v=X4hDD-hMiF0
- Instagram is still able to use the camera.
- If I close them all in multitasking, it doesn't fix it.
- Force stopping Instagram and/or the Camera app doesn't solve it, I have to reboot the phone.
EDIT:
Fast boot is off on my device.

unsp0ken said:
i had this issue since i bought the phone. never figured it out. a couple of days ago, the camera just stopped working altogether. it won't start most of the time. when it does start, the image is dark and very distorted. i tried to upgrade from 1.73 to 1.85 and didnt solve the issue. i did a factory reset and it didn't solve the issue. so earlier today, i ended up just exchanging it with a new phone.
Click to expand...
Click to collapse
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm

Happens to mine too, about 4 times already. Have to restart the phone to get it to work again. Had the phone for about a month. If the update fixes this and other problems this phone will be perfect.

Crizthakidd said:
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
Click to expand...
Click to collapse
Try a factory reset. If this doesn't solve the issue, I'd take it back. I've never had any such issues on 1.73, 1.82 or 1.85. I'm inclined to think its either a software issue (like an installed app interfering, as one reply suggested) that a factory reset may clear up, or its a hardware issue.

Crizthakidd said:
damn so you think it is hardware related ? i bought the phone may 9th it arrived to my house , am i still under warrenty or what is radioshak 30 days hmm
Click to expand...
Click to collapse
well, i won't say that your problem was the same as mine but i think mine was definitely a hardware problem. i experienced the problem on 1.73 and 1.85, rooted and unrooted, locked and unlocked, and even after a factory reset. luckily the camera just complete crapped out before my 30-day was up so it was easy to justify the exchange at the at&t store.

zaisaroni said:
Made a quick, nasally sounding video....
Click to expand...
Click to collapse
Video exactly depicts what happens to me. I will try to open the camera app and it just flashes and kicks me out. I've tried all sorts of things to alleviate the problem but the only solution I've found is restarting the phone. Pretty annoying....
The display HOX at the AT&T store had the same issue. I'm assuming this is software related but who knows

this happened the first week I had the phone. When I updated it to 1.82 the issue went away so I'm assuming it was software
Sent from my HTC One X using XDA

Did you ever find a solution to this?

redpoint73 said:
Try a factory reset. If this doesn't solve the issue, I'd take it back. I've never had any such issues on 1.73, 1.82 or 1.85. I'm inclined to think its either a software issue (like an installed app interfering, as one reply suggested) that a factory reset may clear up, or its a hardware issue.
Click to expand...
Click to collapse
Well if it was a software issue, factory reset is worth a try. However if its something that needs to be fixed in a future update (a bug) then going back to factory shouldn't help. And thats why the OP had another thread about how to update.
Crizthakidd, have you tried other camera apps from google play? I know you said you were going to. How did that go, if you did? Obviously if there's a software issue, even if factory reset doesn't fix it, xda can. That is, root, unlock, install a newer custom rom.

I had this problem on 1.72, and other apps were still ok using the camera. I made a quick video of it happening.
https://www.youtube.com/watch?v=X4hDD-hMiF0&feature=youtube_gdata_player
***Ever since the 1.85 OTA it hasn't been happening so I would suggest HTC fixed it. ***
However I am rooted and doing mods so I am restarting more often to check my work.
Sent from my HTC One X using XDA

[Q] Camera/Gallery Problem

Hello,
I'm having trouble with the camera of my TF700. When i try to open the camera, the camera still show up but with the black screen. After waiting for a while, it got frozen and i got a message "Gallery isn't responding. Do you want to close it". When i close it and reopen it, it shows the message "Camera error: Can't connect to the camera"
My gallery is still working fine. I still can be able to access to the picture on my SD card.
My Infinity is rooted and ROM CROMi-Xenogenesis 4.5
I did the factory reset, cold boot, wipe cache, fix permission. None is working.
I installed Skype to see whether the video is working. It's NOT. I tried 3rd party camera apps. They dont work either.
I'm lost and do not know how to fix this problem. If anybody knows any method that i can try out to fix this, i would really appreciate it
Thanks

koolvn said:
Hello,
I'm having trouble with the camera of my TF700. When i try to open the camera, the camera still show up but with the black screen. After waiting for a while, it got frozen and i got a message "Gallery isn't responding. Do you want to close it". When i close it and reopen it, it shows the message "Camera error: Can't connect to the camera"
My gallery is still working fine. I still can be able to access to the picture on my SD card.
My Infinity is rooted and ROM CROMi-Xenogenesis 4.5
I did the factory reset, cold boot, wipe cache, fix permission. None is working.
I installed Skype to see whether the video is working. It's NOT. I tried 3rd party camera apps. They dont work either.
I'm lost and do not know how to fix this problem. If anybody knows any method that i can try out to fix this, i would really appreciate it
Thanks
Click to expand...
Click to collapse
Did your camera work before rooting and/or installing CROMIX? Did it ever work on CROMIX? If its not the ROM it sounds like broken camera hardware. If so you'll have to send it back to Asus for repair. Unfortunately you are unlocked and have voided your warranty hence the only reason I'm still locked for the warranty period.

elfaure said:
Did your camera work before rooting and/or installing CROMIX? Did it ever work on CROMIX? If its not the ROM it sounds like broken camera hardware. If so you'll have to send it back to Asus for repair. Unfortunately you are unlocked and have voided your warranty hence the only reason I'm still locked for the warranty period.
Click to expand...
Click to collapse
I got this from a friend. It work once when i did the factory reset. After that time, it didnot work. Thus, i was thinking if i root it and use different Custom rom it might fix the problem.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

koolvn said:
I got this from a friend. It work once when i did the factory reset. After that time, it didnot work. Thus, i was thinking if i root it and use different Custom rom it might fix the problem.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
Sounds like you need to do a full wipe. If it ever worked doing a factory reset then its not a hardware problem its a software problem. But you said "it worked once". I assume you mean that it opened and took some pictures, but only once or did it work for awhile? Are you saying when you opened it a second time like that same day and every time after that it never worked again? If that's the case it still sounds like a hardware failure but possibly something else corrupted your camera software shortly after your factory reset. I would do a nandroid backup (Online Nandroid Backup rocks) then a full wipe then a nandroid restore. I would suggest you also get some other inputs on this problem as I am far from an expert and don't want to steer you in the wrong direction.

elfaure said:
Sounds like you need to do a full wipe. If it ever worked doing a factory reset then its not a hardware problem its a software problem. But you said "it worked once". I assume you mean that it opened and took some pictures, but only once or did it work for awhile? Are you saying when you opened it a second time like that same day and every time after that it never worked again? If that's the case it still sounds like a hardware failure but possibly something else corrupted your camera software shortly after your factory reset. I would do a nandroid backup (Online Nandroid Backup rocks) then a full wipe then a nandroid restore. I would suggest you also get some other inputs on this problem as I am far from an expert and don't want to steer you in the wrong direction.
Click to expand...
Click to collapse
Its exactly what u said. It work once. I took some pictures with it. I closed it and reopen it shortly after in the same day and the problem starts. At that time my device not even rooted. How do u do a full wipe. I used CWM to wipe but it doesnt go away. Im suspecting its the hardware problem however there is no way for me to be sure. If its the hardware problem, would replacing the camera will solve the problem? I cant send it to asus. Not much of the option here
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

koolvn said:
Its exactly what u said. It work once. I took some pictures with it. I closed it and reopen it shortly after in the same day and the problem starts. At that time my device not even rooted. How do u do a full wipe. I used CWM to wipe but it doesnt go away. Im suspecting its the hardware problem however there is no way for me to be sure. If its the hardware problem, would replacing the camera will solve the problem? I cant send it to asus. Not much of the option here
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
If you already wiped from recovery then that's the one. And you did a factory reset. And the problem occurred before you rooted and on the same day it once worked. I'd say its hardware. But it could be anything from a bad controller chip to a bad shutter motor to a loose or bad ribbon cable. You'd have to trouble shoot the all aspects of the camera hardware platform to fix the problem. You could take it apart to see if you saw something obvious like a loose ribbon, but its not as easy as just swapping out the camera itself.
Asus does non warranty repairs, they are just costly. You certainly can send it back to Asus. That's what I would recommend.

elfaure said:
If you already wiped from recovery then that's the one. And you did a factory reset. And the problem occurred before you rooted and on the same day it once worked. I'd say its hardware. But it could be anything from a bad controller chip to a bad shutter motor to a loose or bad ribbon cable. You'd have to trouble shoot the all aspects of the camera hardware platform to fix the problem. You could take it apart to see if you saw something obvious like a loose ribbon, but its not as easy as just swapping out the camera itself.
Asus does non warranty repairs, they are just costly. You certainly can send it back to Asus. That's what I would recommend.
Click to expand...
Click to collapse
I sort of figure out my problem but still have no cure for it. I downgrade it back to ICS and the camera once again works for a bit and when i tried to open and use it again in the same day, it said the firmware need to be updated. However, asus firmware update failed. I cannot update the camera firmware. I went through the upgrade again to lastest jellybean from asus website. It still shows that the camera firmware need to be updated.
I notice that during the time i flash back and forth, the camera firmware did not change at all. It shows TF700T-FFFFFFF. I think it's the camera firmware problem
However, i could not find a way to update the firmware manually. Any thought on this one?
Thanks

Atrix 2 Camera not working. Help please!

Hey guys,
I just got a Atrix 2 from a buddy of mine who recently upgraded phones. The screen is cracked and has 2 black spots, so I ordered a new screen and digitizer for it.
Anyways, the only other issue is that the camera does not work. I did a factory reset, and installed the ICS upgrade from android 2.3. Thinking maybe that would fix the camera not working issue. But it did not. Front camera works occasionally, but main camera never does and FC's camera app.
Is this a hardware or software issue? Are there any troubleshooting that I could try? If the camera itself is bad, I would simply install a new one while I have the phone tore down to install new screen and digitizer.
Any input or suggestions would be much appreciated guys!
Thank you!

Try installing the "Ucam" app from the playstore and check if you can open it.
Why upgraded to ICS when jellybean is already available??(I think you did system update in the setting) If the above app also dosnt work then you can try installing a jellybean rom and check..
Is your sd card properly working?

Thank you for the reply! I tried installing the camera app you mentioned, and still does not work. It force closes, unless you choose the front camera.
As for why i didn't install JellyBean, honestly ive never rooted a phone nor have i installed a rom or the like. I simply downloaded and installed the OTA update to ICS. I wouldnt even know where to begin to root or install a custom Rom to be honest lol
Is it possible the camera hardware itself is bad? I downloaded a flashlight app, and the flash does not work either.
Thanks again guys!
Sent from my MB865 using Tapatalk 2

I also have experianced similar problems with the camera couple of times long ago..(probably when I was in ICS)
A simple reboot used to fix the issue..
I am not sure about your case.

meangreen316 said:
Hey guys,
I just got a Atrix 2 from a buddy of mine who recently upgraded phones. The screen is cracked and has 2 black spots, so I ordered a new screen and digitizer for it.
Anyways, the only other issue is that the camera does not work. I did a factory reset, and installed the ICS upgrade from android 2.3. Thinking maybe that would fix the camera not working issue. But it did not. Front camera works occasionally, but main camera never does and FC's camera app.
Is this a hardware or software issue? Are there any troubleshooting that I could try? If the camera itself is bad, I would simply install a new one while I have the phone tore down to install new screen and digitizer.
Any input or suggestions would be much appreciated guys!
Thank you!
Click to expand...
Click to collapse
did u find any solution ?

SannanWasique said:
did u find any solution ?
Click to expand...
Click to collapse
to verify whether it is a hardware fault, i think you'd better to try several other ROMs first,
then you can have a conclusion....

Warning Camera Failed...

*Sigh* - less than 24 hours and it appears to be broken. Phone popped up with an update this afternoon (UK unbranded handset) and all installed fine. Now, camera won't start and just gives a "Warning camera failed" error... I've tried all guides online (clear cache partition, clear camera app data, remove SD card etc but no luck) did a full factory reset and camera worked for less than 30 mins and failed again. I really hope I can have it swapped for a new one, I'll be so annoyed to accept a repair on something so new. I'll contact the retailer tomorrow, but in the meantime back to my HTC One M8....
Anyone else had the same issue?

Nope. But my wife did get this message in a few apps that haven't been updated for marshmallow's new permissions. Is that what your seeing or are you talking about when just trying to open the camera from the shortcut

I bought mine yesterday and camera failed today. Took it back and got it replaced. In Australia.

Yes, I have this issue with a new S7 only 3 days old. It worked for a little while, but doesn't work anymore. I have tried all the techniques above too. Hey @seedubya, I am in Sydney and on Telstra. How did you get it replaced? Did the replacement work OK?

It's a common fault, Samsung are aware of it and are replacing the units no-questions-asked.

BTW: I have tried the info at http://recomhub.com/blog/galaxy-s7-and-galaxy-s7-edge-how-to-fix-camera-failed-problem/ - but it didn't help. I have been online with Telstra for an hour and a half trying to fix this.
---------- Post added at 11:38 AM ---------- Previous post was at 11:37 AM ----------
knightnz said:
It's a common fault, Samsung are aware of it and are replacing the units no-questions-asked.
Click to expand...
Click to collapse
Ah - tks for that. Will go and get it replaced then.

Go to settings - backup and reset - reset settings
try that to fix the camera failing.
*Note*
This will reset all of your phones settings, wifi pass words and so on. This is NOT a factory reset, Just a settings reset.

Someone mentioned a work around on another thread. Go to Settings > Display and disable Smart Stay, reboot your phone and try the camera again. This worked for me and the problem hasn't come back, although I hope Samsung fix the issue as I use the Smart Stay feature!

fix
https://www.youtube.com/watch?v=H04T4cNHzU8

Try this
https://youtu.be/3OqW4Jahvu4

maddave said:
Yes, I have this issue with a new S7 only 3 days old. It worked for a little while, but doesn't work anymore. I have tried all the techniques above too. Hey @seedubya, I am in Sydney and on Telstra. How did you get it replaced? Did the replacement work OK?
Click to expand...
Click to collapse
Telstra are obligated to replace it. Dont let them tell you otherwise. I got mine from harvey norman.

mandroid717 said:
fix
Click to expand...
Click to collapse
These are the same steps posted everywhere else but with video.
Also containing the end-all-be-all tech support statement "this should work"
So when it doesn't work, what do we do?