Database Info

Fully unlock Tilt

Hey all,
Nice forum here, plenty of good information. I've got a basic question. I've searched (here and google) and I'm pretty sure I get it but I just want to confirm before I make any purchase. I want the HTC Kaiser but the price difference between that and the Tilt is about $500 (I plan to upgrade contract anyway). That's just too much to justify for the same exact device on a college student's salary. I do need it to be unlocked though. So, if I understand correctly, it is possible to fully unlock this phone like this:
- For the SIM unlock call ATT and get them to give you the unlock code. Since I've been a customer for 5 years or so that shouldn't be a problem.
- For the CID unlock, run the HardSPL found on the sticky in this forum and then flash with a standard HTC ROM.
That's it, the phone is fully unlocked then, right? It won't be locked again, it won't be killed over-the air, etc... Again, I'm really sorry if this is repeated information, I just really want to be sure before I buy anything. Thanks for understanding.

shellcode said:
Hey all,
Nice forum here, plenty of good information. I've got a basic question. I've searched (here and google) and I'm pretty sure I get it but I just want to confirm before I make any purchase. I want the HTC Kaiser but the price difference between that and the Tilt is about $500 (I plan to upgrade contract anyway). That's just too much to justify for the same exact device on a college student's salary. I do need it to be unlocked though. So, if I understand correctly, it is possible to fully unlock this phone like this:
- For the SIM unlock call ATT and get them to give you the unlock code. Since I've been a customer for 5 years or so that shouldn't be a problem.
- For the CID unlock, run the HardSPL found on the sticky in this forum and then flash with a standard HTC ROM.
That's it, the phone is fully unlocked then, right? It won't be locked again, it won't be killed over-the air, etc... Again, I'm really sorry if this is repeated information, I just really want to be sure before I buy anything. Thanks for understanding.
Click to expand...
Click to collapse
1. If you're an AT&T customer, you won't need to SIM unlock the phone with the Tilt. But if you want to switch over to T-Mobile, then yeah, you can try calling AT&T and ask for them to for the unlock code.
2. Yep.
Hope that clarifies things.

shellcode said:
Hey all,
- For the SIM unlock call ATT and get them to give you the unlock code. Since I've been a customer for 5 years or so that shouldn't be a problem.
Click to expand...
Click to collapse
Did you give this a try? What did they say?

ko0ky said:
Did you give this a try? What did they say?
Click to expand...
Click to collapse
I have done it and I am not even an ATT customer. Told them I bought the phone and I am going to England and need my international SIM to work. The guy immediately gave me an unlock code

staulkor said:
I have done it and I am not even an ATT customer. Told them I bought the phone and I am going to England and need my international SIM to work. The guy immediately gave me an unlock code
Click to expand...
Click to collapse
I can verify that, I also unlocked tht Tilt, and am a T-Mo customer, ofcourse my first carrier was ATT, then Tmo, then Cingular and now am on Tmo for the past 2 years, so my info was already there.

Hey guys,
I just got an AT&T Tilt from ebay and getting shipped to Australia - can i call up AT&T and ask for it to be unlocked or is there a SIM unlock program that can do the job?

OK, I got the phone. Two more questions before I do this:
I downloaded RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88.07_1.27.12.11_Ship.exe. Once I run HardSPL, do I just transfer this file to the phone and run it and it will flash to stock HTC firmware or is there something else? I was a bit confused by all the other ROM's and files on this forum.
Also, before calling AT&T, do I need to have a SIM from another provider to do the SIM unlock or no?

no dont transfer the file to your phone. download it to your computer, establish an activesync connection, and then run it from your computer. make sure you follow the instructions in the sticky. good luck, the htc rom is much cleaner and quicker than the atnt rom

shellcode said:
Also, before calling AT&T, do I need to have a SIM from another provider to do the SIM unlock or no?
Click to expand...
Click to collapse
You don't need another sim until you get the unlock code from AT&T. Once you do, put the other sim in your phone, boot it up, and enter the unlock code. It will say passcode accepted and your phone will be unlocked

Just got off the phone with AT&T (1-(916)-843-4685). I told them I was taking a trip to England, gave the IMEI and got my unlock code. So now I've got a fully unlocked phone and saved $500. Very nice.

shellcode said:
Just got off the phone with AT&T (1-(916)-843-4685). I told them I was taking a trip to England, gave the IMEI and got my unlock code. So now I've got a fully unlocked phone and saved $500. Very nice.
Click to expand...
Click to collapse
Exactly how I got mine unlocked. Free is good

Just a question, Did you get your unlock code while still on the phone?
In other words, they gave you the code right away!
or you have to way a couple a days to get the code?
I did the same one time with TMO and have to way a week to get the code.
I just called ATT and they got all my info and told me that htc will email me the info in a week.

They gave it to me while I was on the phone. HTC has nothing to do with AT&T's unlock codes. Did you call the 916 number posted above? Call again and get a different rep who knows what they're doing!

I've tried calling that ATT number multiple times with no luck.
I am a TMobile customer and have never had ATT. The first question they ask is for my account information. I tried calling back 5 times and spoke to 5 different people and they all want my account info.
If anyone here can do it I would greatly appreciate and i'd even paypal you some money for being able to pull it off.

AnthonyK said:
I've tried calling that ATT number multiple times with no luck.
I am a TMobile customer and have never had ATT. The first question they ask is for my account information. I tried calling back 5 times and spoke to 5 different people and they all want my account info.
If anyone here can do it I would greatly appreciate and i'd even paypal you some money for being able to pull it off.
Click to expand...
Click to collapse
that seems like it'll work. have someone thats been on at&t for a while to call them up and give them your imei. What I'm not sure is if they have records of only at&t imei and they'll know if you have tmo imei.

Unlock tilt
Thanks, I called the number and told them that I am going over seas, got mine unlocked. Will take a few days after AT&T puts in a request to HTC for the unlock code. They'll send it via email.

AnthonyK said:
I am a TMobile customer and have never had ATT. The first question they ask is for my account information. I tried calling back 5 times and spoke to 5 different people and they all want my account info.
Click to expand...
Click to collapse
Drop $20 on a GoPhone and give 'em that number - YMMV of course, but it's a cheap fix if it works - as it did for me...
HTH,
Richard

URPREY said:
Exactly how I got mine unlocked. Free is good
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Click to collapse
call today and they bluff me with the "if i give you the code the phone will never work again on at&t network and will became useful" i insist that i do these many times without any proble and they told me that will contact me in 3 to 5 days with the requested codes because they have to request it from someone ( i don't now who) but they will give it to me

hackmania said:
call today and they bluff me with the "if i give you the code the phone will never work again on at&t network and will became useful"
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Click to collapse
Mine works just fine after unlocking. They are giving you a line of BS.

hackmania said:
call today and they bluff me with the "if i give you the code the phone will never work again on at&t network and will became useful" i insist that i do these many times without any proble and they told me that will contact me in 3 to 5 days with the requested codes because they have to request it from someone ( i don't now who) but they will give it to me
Click to expand...
Click to collapse
Yeah, it took almost a month to get my V551 unlocked - between "misrouted" support requests, improper account information, and whatever real delays exist in getting codes from Motorola.
It's quite interesting that most Tilt people (myself included) have gotten codes immediately vs having them e-mailed - as had been ALL my previous experience.
Richard

Sim Unlock

Anyone know how to unlock the Captivate once it's rooted? Or do I need to buy a code from one of those sites? Thanks.

jentech said:
Anyone know how to unlock the Captivate once it's rooted? Or do I need to buy a code from one of those sites? Thanks.
Click to expand...
Click to collapse
Did'nt they pass some law or loose some class action suit, after 90 days in good standing or something like that AT&T has to give you the unlocked code... The only exception I think was the Iphone, something about thats apple's terms to unlock or not....
http://www.mobileburn.com/news.jsp?Id=9533

You're in the same boat as me. I bought one today knowing it was locked and might not have a code available for a few weeks from one of the "usual" places.
If you did like I did and bought it legit from an AT&T store, there's a chance you can call up AT&T tomorrow (what I'm trying) and get it unlocked all proper like. Otherwise, you may be in for a bit of a wait.

mk69 said:
Did'nt they pass some law or loose some class action suit, after 90 days in good standing or something like that AT&T has to give you the unlocked code... The only exception I think was the Iphone, something about thats apple's terms to unlock or not....
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Problem is I bought it outright from Best Buy today to use on Rogers in Canada, so I don't have an ATT account. I thought the unlock would be relatively painless.

Croak said:
You're in the same boat as me. I bought one today knowing it was locked and might not have a code available for a few weeks from one of the "usual" places.
If you did like I did and bought it legit from an AT&T store, there's a chance you can call up AT&T tomorrow (what I'm trying) and get it unlocked all proper like. Otherwise, you may be in for a bit of a wait.
Click to expand...
Click to collapse
There's a guy in Burnaby who says it can unlock it using a cable, not a code. Going there tomorrow. Will let you know.

jentech said:
There's a guy in Burnaby who says it can unlock it using a cable, not a code. Going there tomorrow. Will let you know.
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Click to collapse
Please do.

Croak said:
Please do.
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..and likewise let me know how you make out with AT&T.

Yeah me too. One reason I'm hesitating to buy it is that it's sim locked to AT&T. Since I also travel to other countries, I really need a totally unlocked phone. Please let us know how it turns out.

Phoned AT&T this morning and was told that the Captivate cannot be unlocked, at least not right now.
I called back (sometimes that helps) and chatted with another rep. and was told that AT&T has a 10 month exclusivity to the Samsung Captivate, and there would be no unlock until then.
10 months?? exclusive?? Get a clue AT&T, this thing is available on every major network, and unlocked on most.

If you don't have a post-paid AT&T account, you will get no help from AT&T for this unlock.
But most AT&T reps have no clue what it is. You have to explain to them. But only if you meet the qualification (post-paid, at least 90 days etc.).

can someone check this?
http://www.unlockallcellular.com/samsung-i897-captivate-unlock-code-p-59175.html
http://cellunlocker.net/blog/2010/06/29/how-to-unlock-samsung-captivate/

DarkVasyaK said:
can someone check this?
http://www.unlockallcellular.com/samsung-i897-captivate-unlock-code-p-59175.html
http://cellunlocker.net/blog/2010/06/29/how-to-unlock-samsung-captivate/
Click to expand...
Click to collapse
Yeah unlockallcellular is a legit site.

_Opiate_ said:
Yeah unlockallcellular is a legit site.
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Click to collapse
so, it works?

I'll find out shortly...I did an order with Unlockallcellular a few minutes ago.

Croak said:
I'll find out shortly...I did an order with Unlockallcellular a few minutes ago.
Click to expand...
Click to collapse
I've tried the second one and they came back with 'no code found', and refunded my money.
I also phoned AT&T with my brother's account info and they told me 'can't unlock the phone for 10 months due to it's an AT&T exclusive phone'.

I called AT&T as I have a Premier Account with International calling and always get a subsidy sim unlock, but they were unable to find the unlock code. It seems that these are not available yet. AT&T might be blocking them for a while since the phone is so new.
Tried www.cellunlocker.net/www.unlockcodesource.com and they could not find a code for my phone either. Just ordered from www.unlockallcellular.com. Lets see how that goes.
For some reason, my IMEI ends with /2 after the usual 15 numbers. Anyone know why?

same here, 16 digits/2
My order with unlockallcellular.com is showing as Generating Code... at the moment.
Not getting my hopes up at this point though.

Order is still pending, but they have updated their website, the Captivate is now listed as Not Available.
Bummer.
Current Provider Price Available Delivery Time
AT&T / Cingular - US $7.99 NO 6 to 24 Hrs

Keep us posted if you find anything. I'm waiting on my phone (I'm out of the country too). Hopefully they figure things out in the next week or so. Hope I don't just end up with an expensive new toy...

I am starting to think that this has something to do with our weird IMEI's that end with /02. Maybe some new sim lock feature that Samsung and AT&T have come up with to prevent unlocking. Does anyone know the Vibrant and Galaxy S IMEI formats? Do the have 15 digits and the /02?
Sent from my SAMSUNG-SGH-I897 using XDA App

[Q] windows phone 7 unlock

Is it possible to unlock these phones, does it just ask for a code or how is it done, would like to know, do any of the phones come factory unlocked.

Yes it's possible to unlock the phones.
What phone are you looking at for unlocking?

Phones to unlock
I wanna either get a htc surround or a Lg quantum. I will pick one up Monday when they come out just nor sure which one yet.

I'm not sure weather they will come unlocked but I can only speak for the UK, the HTC HD7 was locked to o2 as were other phones on respective networks (orange etc).
You CAN get unlock codes though, I managed to. You might have to wait a few days after purchase (I had to wait 5 days) as the phones are that new the IMEI numbers aren't in any databases yet. Not sure if this would apply to the US though as the phones have been around for a bit now elsewhere.

For the omnia 7, direct unlock here:
forum.xda-developers.com/showthread.php?t=828503

HTC surround isn't doing so well in terms of reviews and what not. I'd reconsider that.

Lg quantum
I think i will go for the lg instead as i want the full keyboard, where can i find someone to unlock these win7 phones.

gthompson75 said:
I think i will go for the lg instead as i want the full keyboard, where can i find someone to unlock these win7 phones.
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Click to collapse
First of all decide where you are buying your phones from. Some of the providers like O2 do not lock their devices.
For the other devices which come locked there are quite a lot of sites which gives you the unlock code within minutes or max 1 day.
Also you can check how much your provider is charging to unlock the device. Usually the charge between your provider and the ones outside is not that huge and if that is the case it is always better to get it unlocked from your provider.

carrier
shamreez said:
First of all decide where you are buying your phones from. Some of the providers like O2 do not lock their devices.
For the other devices which come locked there are quite a lot of sites which gives you the unlock code within minutes or max 1 day.
Also you can check how much your provider is charging to unlock the device. Usually the charge between your provider and the ones outside is not that huge and if that is the case it is always better to get it unlocked from your provider.
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Click to collapse
My carrier that actually has win 7 phones wont give you an unlock code for 30 days and want 75 bucks after that, so im looking for an aftermarket company to unlock the lg quantum on bell in canada and also unlock a rogers samsung focus on rogers.

you guys
i'm concerned about this unlocking business. if an iphone comes originally unlocked there's of course 0 problem, but if the simlock gets removed using some software or code and the phone gets its software updated, the simlock comes right back. i know there weren't any wp7 updates yet, but do you think this situation also concerns wp7 devices?

pikacz said:
you guys
i'm concerned about this unlocking business. if an iphone comes originally unlocked there's of course 0 problem, but if the simlock gets removed using some software or code and the phone gets its software updated, the simlock comes right back. i know there weren't any wp7 updates yet, but do you think this situation also concerns wp7 devices?
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Click to collapse
u r talking about jail breaking here not sim unlocking.
Once you sim unlock your phone the only advantage is you can use the SIM of any carrier in it and no future updates would be locking it back.
The scenario you told would only come if you find a way to modify the reg settings to use the phone as a usb storage or something like that. in this case once you update ur phone with a wp 7 update ur hack would stop working till u find and tweak ur registry settings again

shamreez said:
u r talking about jail breaking here not sim unlocking.
Once you sim unlock your phone the only advantage is you can use the SIM of any carrier in it and no future updates would be locking it back.
The scenario you told would only come if you find a way to modify the reg settings to use the phone as a usb storage or something like that. in this case once you update ur phone with a wp 7 update ur hack would stop working till u find and tweak ur registry settings again
Click to expand...
Click to collapse
thanks for replying, but i actually was talking about sim unlocking. i heard that if the iphone is originally locked to some carrier e.g. at&t, the simlock gets removed using a code or software and the phone gets an update, the simlock returns. i was wondering whether this scenario concerns wp7. either way, it's always best to buy a phone that's originally sim unlocked (more expensive...)

pikacz said:
thanks for replying, but i actually was talking about sim unlocking. i heard that if the iphone is originally locked to some carrier e.g. at&t, the simlock gets removed using a code or software and the phone gets an update, the simlock returns. i was wondering whether this scenario concerns wp7. either way, it's always best to buy a phone that's originally sim unlocked (more expensive...)
Click to expand...
Click to collapse
The phones are initially prepared unlocked from the manufacturers like HTC. Carriers like orange than orders phones for them which they ask to be locked to Orange SIMS. There would be an unlock code to enable the handset to accept all the SIM's as the handset was made like that. If you contact your carrier like Orange they would in turn contact HTC and get the unlock code from them. If you contact any third party from the web they calculate this unlock code and msg or mail you (God knows how... Quite a lot of people have asked in XDA and there is no reply to this other than silence)
So if you SIM unlock your phone it is done. All your future updates for the OS would be done via zune and there is no way your handset would get locked again..
Hope everything is clear....

thank you, all is clear now

Successful unlock codes
Hi guys,
Just want to let you know that my Focus finally arrived this Monday, as soon as I got it I sent the IMEI and payed to the ebay guy nckzone, this seller is amazing, in 2 hours he sent me the unlock code to my paypal email address, the code worked just great.
The next day (Tuesday), my girlfriend's HTC Surround arrived and so I proceed to ask him if he also unlocks HTC Surround (this is because we live in Costa Rica and ICE's network is lock because of AT&T's policies), and he told me he can do those as well, so I payed and in 30 minutes he replied with the code. Great service for real...
If somebody needs to buy unlock codes for WP7, I think this guy can. The link of the auction is this one: http://cgi.ebay.com/Unlock-Samsung-Focus-i917-Omnia7-Galaxy-Tab-CODE-/140482107888?pt=LH_DefaultDomain_0&hash=item20b562d9f0#ht_2581wt_1139

jaraya13 said:
Hi guys,
Just want to let you know that my Focus finally arrived this Monday, as soon as I got it I sent the IMEI and payed to the ebay guy nckzone, this seller is amazing, in 2 hours he sent me the unlock code to my paypal email address, the code worked just great.
The next day (Tuesday), my girlfriend's HTC Surround arrived and so I proceed to ask him if he also unlocks HTC Surround (this is because we live in Costa Rica and ICE's network is lock because of AT&T's policies), and he told me he can do those as well, so I payed and in 30 minutes he replied with the code. Great service for real...
If somebody needs to buy unlock codes for WP7, I think this guy can. The link of the auction is this one: http://cgi.ebay.com/Unlock-Samsung-Focus-i917-Omnia7-Galaxy-Tab-CODE-/140482107888?pt=LH_DefaultDomain_0&hash=item20b562d9f0#ht_2581wt_1139
Click to expand...
Click to collapse
Damn. Man! My Focus will arrive in just a few days. I had to have it shipped. I really hope his magic will work on mine as well. Although I really hate AT&T for forcing Samsung to lockdown on the unlock codes for the US-released Focus. It's not like they're the only Telecom company that matters.
Well, enough trolling. =)) Thanks for the heads up.

denizen08 said:
Damn. Man! My Focus will arrive in just a few days. I had to have it shipped. I really hope his magic will work on mine as well. Although I really hate AT&T for forcing Samsung to lockdown on the unlock codes for the US-released Focus. It's not like they're the only Telecom company that matters.
Well, enough trolling. =)) Thanks for the heads up.
Click to expand...
Click to collapse
No problem pal, I hope you enjoy your device as much as I am enjoying mine! Regards

D2G Unlock at VZW Support

I bought a D2G at eBay. I love it but I live in Hungary and I can't unlock it. Can anybody unlock it for me in USA by VZW Support if I pay every cost of unlocking (and plus money for helping)? It has clean ESN. I can send it to USA if it's required.
Please somebody help me!

matthewKER said:
I bought a D2G at eBay. I love it but I live in Hungary and I can't unlock it. Can anybody unlock it for me in USA by VZW Support if I pay every cost of unlocking (and plus money for helping)? It has clean ESN. I can send it to USA if it's required.
Please somebody help me!
Click to expand...
Click to collapse
You can buy a TurboSim off ebay item #200539432676 and it should work.

TurboSIM
Thank you for your advice, but I read it has few problems with D2G, so I want to unlock it by VZW.

send it back to d seller to unlock it

I tried it
I asked the seller about that but she refused it.

The device has to be active on a Verizon account that's in good standing. And the line it's unlocked on won't be able to unlock another phone for 10 monhts. I don't think you'll get too many takers on your request. TurboSim is probably your best bet?

Unfortunately
Unfortunately, the situation is bad. But I really pay extra cost for unlocking so if someone can help me to take extra cash, please send PM me.
I think I will order a TurboSIM, it's very cheap so I can try it.
Anyway, I got from UnlockCarrier.com 3 codes. 2 codes of them are 8-digit and they're absolutely wrong. The third one is 10-digit and the phone is thinking so much if I type it, but then the phone refuses it. Has someone got experience about 10-digit code?

The code should be 8 digits.

matthewKER said:
I asked the seller about that but she refused it.
Click to expand...
Click to collapse
did her posting indicated the phone is unlock n can be use world wide?
or it is locked phone?
ask her to call on ur behalf to get the unlock code, provide her with d IMEI n IMEID

I can help, pm me..

Thanks guys
haroldz123: I ask her but she refused it again but she said she can refund my money if I send back the phone.
wirelessprofessional: I sent a PM!

"A hope? A chance!"
Hi everybody,
wirelessprofessional can't help me but he tried it (Thanks for it).
But the seller wrote a message to me on eBay if I want to send back the phone she refund my money. I was thinking so much on this offer, and I want to accept it but she wrote another message. In message she wrote that she may can help because she started to work part-time at VZW.

Can someone tell me, would it work if a verizon smartphone user got the esn for the phone, activated it on their line online for matthewKER while he still has the phone, then call verizon from some land line or still active phone and ask them to unlock the phone for a valid reason, then get the code, give it to matthewKER, he unlocks it, then reconnect your own smartphone back to your verizon line? I assume he wouldn't get service or be able to call or anything given that the phone is in hungary, though if it can that's the only risk I see in doing this.

Very interesting...
This situation is very, very interesting... After I sent a video to wirelessprofessional about my bad codes to refund his and my money (because he got same wrong codes), he sent an e-mail. He wrote in the e-mail that he activated my phone on his account and he got an unlock code from VZW. And there is surprise: this code doesn't work, too.
But it isn't end of the story... The seller is also trying to take an unlock code from VZW (she said she works part-time at VZW now) and she wrote me different things than wirelessprofessional. She wrote that she need the pre-installed SIM-card number to unlock method, and today she wrote that the assistant at VZW Global Support wanted to do this method step-by-step with her, but the phone is in Hungary so she ask the assistant how does she do it at home, but assistant said her that call him again if she can use the phone while she speaking on the other phone.
My advice if you want to buy D2G outside USA: DON'T TRY TO BUY LOCKED D2G. To buy an unlocked one with bad ESN is better choice than buy a locked one with clean ESN...
ben7337: Thanks for your post, I hope someone can unlock my phone finally.

same problem, who can help pm please

Santiss, I had a similar problem and ended up selling the phone and buying and unlocked one. I een got the unlock code straight fro ma Verizon Wireless representative and it still didn't work. I initially thought it was because I had to be within reach of the Verizon network in order for the code to work but that was not the case; the code simply didn't work.
My advice? Just get rid of the phone (sell it, return it...) and get one that's already unlocked. The unlock codes are apparently a matter of luck and not a safe bet.

I have unlocked two D2Gs myself online. I know of 3 others that were unlocked using the same site. I HAVE NOTHING TO DO WITH THIS SITE! I just have used them myself for several different phone models and they always work perfectly.
One of my D2Gs is a very recent new model, the other one was an early phone, both unlocked fine.
I strongly suggest that people try this site before giving up.
mobileunlockstoredotcom
I think it was around the $10USD mark the last time I looked. I got my codes within an hour.
Both my D2Gs are used worldwide on GSM networks and are behaving well. I just did the edit of the radio image that should remove the band locks when I am next in the US in a couple of weeks, that should be interesting!

Question S21+ T-Mobile locked issue

I jumped on the S21+ T-Mobile variant as it was offered with extra $100 off, cheaper than unlocked. I assumed the phone would be able to be used on any carrier since it would be fully paid off. But inserting my Verizon sim, I'm greeted with it saying the sim is unlocked and a reason code 132. Anyone have any ideas on what's going on, what I should try, or just return for unlocked version?

Try calling T-Mobile for the unlock code. I thought phones in the US weren't locked anymore or maybe they won't be in the future. Good luck!

chazfarote said:
Try calling T-Mobile for the unlock code. I thought phones in the US weren't locked anymore or maybe they won't be in the future. Good luck!
Click to expand...
Click to collapse
Thanks. I'm working with T-Mobile now, and they have suggested that I make a T-Mobile account then try to unlock it. Hoping all goes well

T-Mobile can't even *see* the phone to unlock it if it isn't attached to a T-Mobile SIM, so they won't be able to unlock it (nevermind willing) without that. If you can get one in there, you might be able to use 'team of experts' through Facebook or Twitter and have them unlock it, they're pretty good about working around normal limitations when you explain situations to them. We were able to get a still on EIP iPhone unlocked when we were in the Philippines by letting the TES agent know we were wanting to put a local SIM in, I would hope they'd be willing to work with you if you let them know you didn't realize it would be locked.
Will eat into your $100 discount some, though, with the risk that they tell you it still has to be active on T-Mobile for 45 days. I've always had good luck with them, they seem to be more capable of independent thought than a normal call-center person, provided you're calm with them.

Seamonkey79 said:
T-Mobile can't even *see* the phone to unlock it if it isn't attached to a T-Mobile SIM, so they won't be able to unlock it (nevermind willing) without that. If you can get one in there, you might be able to use 'team of experts' through Facebook or Twitter and have them unlock it, they're pretty good about working around normal limitations when you explain situations to them. We were able to get a still on EIP iPhone unlocked when we were in the Philippines by letting the TES agent know we were wanting to put a local SIM in, I would hope they'd be willing to work with you if you let them know you didn't realize it would be locked.
Will eat into your $100 discount some, though, with the risk that they tell you it still has to be active on T-Mobile for 45 days. I've always had good luck with them, they seem to be more capable of independent thought than a normal call-center person, provided you're calm with them.
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@lakersfan29
Were you ever able to solve this? I have exact same thing going on with a Galaxy Tab S7+ that was bought directly from Samsung. Thought was too be unlocked but it's locked to TMobile. Strange thing is 3 different stories from 3 different TMobile reps. Phone can't be locked since you bought from manufacturer. Yes we can unlock it. And no we're can't unlock it until you've spent over $100 with prepaid fees lol.

jcrompton said:
@lakersfan29
Were you ever able to solve this? I have exact same thing going on with a Galaxy Tab S7+ that was bought directly from Samsung. Thought was too be unlocked but it's locked to TMobile. Strange thing is 3 different stories from 3 different TMobile reps. Phone can't be locked since you bought from manufacturer. Yes we can unlock it. And no we're can't unlock it until you've spent over $100 with prepaid fees lol.
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Yes. Actually it was pretty straightforward, I sent a message to tmobile T-Force on twitter and I provided my imei and they said it would take up to 72 hours to unlock. And they followed up with me notifying that it should have been unlocked. It works, using service on verizon now

Was it @TMobileHelp that you actually tweeted

Download tmobile device unlock app from playstore and try unlocking.

krisology said:
Yes. Actually it was pretty straightforward, I sent a message to tmobile T-Force on twitter and I provided my imei and they said it would take up to 72 hours to unlock. And they followed up with me notifying that it should have been unlocked. It works, using service on verizon now
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So thank you for the suggestion. The Twitter TMobile contact was the secret. After hours on the phone with T-Mobile support (and without being super critical they were just NOT very knowledgeable .... I think I knew more than they did) the Twitter alternative was quick and easy. They added the IMEI to their system and I was unlocked in less than 24 hours.